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UK public don’t trust Fujitsu, but government does

Daily Mail quick poll reveals that the public mistrust Fujitsu two and a half years on from its public shaming

Karl Flinders
By
Published: 28 Jul 2026 9:39

The public still do not trust Fujitsu following its role in the Post Office scandal, according to a snap poll, but the government continues to hand it contracts and include it in huge procurement frameworks.

In a Daily Mail poll this week, readers were asked whether the company should be blacklisted after the Post Office scandal.

Feeling against the supplier remains high. At the time of writing, out of nearly 6,000 votes, 95% agreed that the supplier should be banned because it cannot be trusted. Just 1% said the supplier should be given a second chance, and 4% said it should not be banned, but closely monitored.

It was in January 2024, following ITV’s dramatisation of the Post Office scandal, that public anger boiled over. It was then that Fujitsu, which had just had its role in the scandal detailed to the wider public, implemented a pause on bidding for government contracts, while the public inquiry, which began in early 2022, was ongoing. The final report from the inquiry is expected early next year.

Fujitsu’s heavily caveated self-imposed ban didn’t stop the supplier win hundreds of millions worth of deals, and now, Fujitsu has landed a lucrative government contract.

But despite its apologies and promises, Fujitsu has failed to convince the public.

Computer Weekly has revealed some worrying facts about the inner workings of Fujitsu in the UK. In April 2024, just a couple of months after the supplier banned itself from bidding for government contracts, Computer Weekly reported that the company’s public sector boss was instructing staff on how to get around the self-imposed ban.

Read more: Fujitsu’s role in the Post Office scandal: Everything you need to know

Then, in October 2025, after the Post Office scandal public inquiry chair published his first report, which linked Fujitsu’s software problems to 13 suicides, a senior executive at the supplier said the report “was not that bad”.

But the government opportunities keep coming. Just this month, Fujitsu has been confirmed as a supplier on four government procurement frameworks by the Government Commercial Agency (GCA), worth over £54bn in total.

On 24 July, Fujitsu was named on the G Cloud 15 framework, which is worth £16.8bn in total. According to the GCA, this replaces G-Cloud 14 in providing “a large variety of cloud-based services from a range of suppliers, including: cloud hosting services, cloud software services and cloud support services”.

Just days earlier, Fujitsu was named on the £19.2bn Technology Services 4 framework, which, according to GCA, “is for the provision of technology and digital consultancy services, transition and SIAM, end user services, infrastructure services, live service management and maintenance, asset management, application development and lifecycle management services, data management, security management and transformation services”.

On the same day, it was named on the Transport Technology framework, which is a £4.2bn framework for “technology goods and services for sustainable urban, rural and intercity transport and mobility”.

A day earlier, Fujitsu was named on the £14bn Digital Outcomes and Specialists 7 framework, which “provides the public sector with access to agile development and user-centred design services” and “includes buying digital specialists to deliver specific outcomes, or to support urgent needs”.

The Post Office scandal was first exposed by Computer Weekly in 2009, revealing the stories of seven subpostmasters and the problems they suffered due to the accounting software (see timeline of Computer Weekly articles about the scandal below).

Timeline: Computer Weekly articles about the scandal since 2009

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