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Older customers prefer phone calls to chatbots

Businesses are increasingly adopting customer-facing digital technologies, but the older generation are not so keen to embrace tech
Rising energy costs erode competitive edge of colocation firms

Research from temporary power generation equipment maker Aggreko highlights toll that rising energy costs are having on colocation datacentre operators
Most influential women in UK tech: The 2022 longlist

Each year, Computer Weekly publishes the longlist of all of the women put forward to be considered for its list of the top 50 Most Influential Women in UK Tech. Here are 2022’s nominees
5G data traffic explosion to drive 5G small cell deployments

Research projects 5G small cell deployments will accelerate by around 2025, when 5G capacity demands offered by Massive MIMO becomes insufficient
South Staffs Water is victim of botched Clop attack

South Staffordshire Water moves to reassure customers that their supplies remain safe after its attackers screw up their initial assault
Why organisations need to harmonise their CIO and CISO roles

Unless properly managed, conflicting responsibilities between the chief information officer and the chief information security officer can cause project delays and budget overruns, says Netskope’s Mike Anderson

Global broadband reaches for the stars to connect the Earth

Despite fears of recession, especially in major economies, there is one thing that people can’t seem to have enough of: high-speed connectivity
APAC organisations warm to cloud networking

Organisations in Asia-Pacific are getting up to speed with cloud networking services, even as they grapple with the challenges of managing a hybrid cloud environment
Icelandic datacentres may lead the way to green IT

Iceland may soon become even more attractive to companies wanting to minimise their carbon footprint while using high-performance computing services

Powering sustainability objectives with data- Green Tech

In this guest post, Julie Kae, executive director and vice president of sustainability and diversity, equality and inclusion (DE&I) at business applications firm Qlik.org, sets out why data has ... Continue Reading
Getting Britons into work with the skills of the future- When IT Meets Politics

Current proposals to use tax incentives or national strategies to break out of stagflation by improving productivity will fail without a new approach to building a political consensus that ... Continue Reading
Nader takes on Tesla's autonomous algorithms- Cliff Saran's Enterprise blog

Consumer advocate Ralph Nader, whose book, Unsafe at any speed, forced carmakers into fitting seat belts as standard, has his eyes on Tesla. In a post regarding the car company's autonomous ... Continue Reading
How financial services can accelerate the transition to a greener world- Green Tech

In this guest post, Jay Mukhey, global director of environment social and governance (ESG), Purpose & Impact, at fintech Finastra, sets out how the financial services industry is supporting ... Continue Reading

IT Sustainability Think Tank: Collaboration key to ESG success

It takes a village to build a credible and robust IT sustainability strategy, so who should enterprises be collaborating with to make their green IT goals a reality?
IT Sustainability Think Tank: Embedding GreenOps

It takes a village to build a credible and robust IT sustainability strategy, so who should enterprises be collaborating with to make their green IT goals a reality?
IT Sustainability Think Tank: Teaming IT up with procurement

It takes a village to build a credible and robust IT sustainability strategy, so who should enterprise leaders be collaborating with to make their organisation’s green IT goals a reality?