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Evolution of unified comms services

Post-pandemic ways of working are forcing organisations to rethink their comms – we look at the growth in cloud-based services to support hybrid working

Keeping Singapore’s critical systems secure

Tracy Thng offers a glimpse into her work in strengthening the cyber resilience of 11 essential service sectors in Singapore

Zoom furthers contact centre expansion with Solvvy acquisition

In the next step of progression from being the pandemic’s breakout collaboration services leader, Zoom makes strategic buy to add advanced conversational AI and automation capabilities

Open source community sets out path to secure software

A 10-point plan to improve the security and resilience of open source software was presented this week at a summit in the US

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In Depth

  • The limits and risks of backup as ransomware protection

    Backups can provide a sound means of recovery from ransomware infection, but they are not 100% certain to foil attackers. We look at the limits and risks of depending on backups

  • CPaaS – a technology for the future

    There is a received wisdom that as businesses flock towards the cloud, they are looking for a single platform on which to manage all their communication needs, leading to boom times ahead for communications platform as a service

  • How to retain cyber talent in the Great Resignation

    The cyber security industry is experiencing alarming rates of resignations, leaving organisations vulnerable to cyber attacks. How can we better retain cyber talent?

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