Business process management (BPM)

Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, executing improvements, monitoring the improved process and continually optimizing it.. See complete definition.

September 13, 2021 13 Sep'21
RPA adoption still in its infancy in Asia-Pacific

While there have been successful deployments of robotic process automation in mature markets, adoption of the technology is largely in its infancy across Asia-Pacific, says a regional Blue Prism executive
August 24, 2021 24 Aug'21
Inchcape picks Rise with SAP on Google Cloud to motor on digital

Auto sector company Inchcape has chosen SAP’s Rise service on Google Cloud to drive forward its digital transformation programme
August 13, 2021 13 Aug'21
How to get API deployments right

Application programming interfaces are not the panacea for digital transformation and could even lead to escalating costs for problems that are better addressed through integration
August 04, 2021 04 Aug'21
Fred IT replaces paper prescriptions with QR codes

Fred IT’s eRX Script Exchange is now used by 21,000 doctors and 95% of Australian pharmacies, delivering more than 11 million digital prescriptions by July 2021

APAC buyer’s guide to robotic process automation

In this buyer’s guide on RPA, we look at where the technology fits into the broader automation landscape, and other purchase and implementation considerations Continue Reading
Covid-accelerated recruitment digitisation to gain sophistication with hybrid models

Recruitment has had to go remote and digital during the Covid-19 pandemic crisis and looks set to fill out and become more sophisticated as hybrid models of working emerge Continue Reading
Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future

Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career and the region’s future Continue Reading

Why and how RPA differentiation must advance beyond hype

This is a guest blogpost by Jason Kingdon, chairman and CEO, Blue Prism Robotic Process Automation’s potential to transform the way we work means every technology vendor under the sun is now ... Continue Reading
Throwback Thursday: The business change agenda

It might come as a shock to some people in marketing to find that business transformation, or "business change" as I prefer to call it, is neither new nor driven solely by digital transformation ... Continue Reading
How to thrive in the post-Covid world – 5 tips for success

This is a guest blogpost by Gordon Wilson, CEO, Advanced It would be an understatement to say that Covid-19 has disrupted the way the world does business. How we now operate has to be set in a new ... Continue Reading

Driving digitisation: open standards in process automation

Organisations often can’t take advantage of advances in digital technology due to the lack of interoperability in their IT systems in different facilities, but open standards promise a way forward Continue Reading
Let’s have some more straight talking on AI and robotics

How do you ensure artificial intelligence grows with your business and does not turn into an assortment of technologies that may be fantastic but don’t integrate or scale well? Continue Reading
How AI is disrupting the role of call centres and call centre staff

Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading