IT for financial services
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for financial services
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December 11, 2019
11
Dec'19
Lloyd's of London secures £300m for digital transformation
Lloyd's of London has secured funding for a modernisation programme that will start next year
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December 11, 2019
11
Dec'19
How can CIOs in Europe turn innovation into a competitive advantage?
CIOs across Europe are under pressure to innovate to help businesses grow and must think differently as a result
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December 09, 2019
09
Dec'19
Cloud computing surges in the UAE in 2019
Cloud computing take-up saw a significant acceleration in the Middle East throughout this year
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December 06, 2019
06
Dec'19
Barclays opens large tech operation in India, hiring thousands
Barclays opens tech centre in Pune as part of its global delivery network
In Depth : IT for financial services
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Building enterprise-grade AI: Sberbank and AI Telekom
Machine learning and artificial intelligence are growing beyond adolescence to prove business value. Practical applications at Sperbank and AI Telekom suggest getting machine learning data in one place, where data scientists can experiment Continue Reading
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EBA outsourcing guidelines: What banks, fintechs and cloud providers need to know
The regulatory landscape for financial services and outsourcing will undergo a refresh this month with new guidance from the European Banking Authority. We look at what banks, fintechs and cloud firms need to do Continue Reading
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
Blog Posts : IT for financial services
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Tandem and TrueLayer partnership shows how fintech can support fintech
TrueLayer and Tandem partnership demostrates the power of collaborative ecosystems Continue Reading
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Has Amazon dropped its plan for a bank account?
Has Amazon decided against launching a bank account? Continue Reading
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Azimo opens doors at Brexit-proof Dutch arm
Cross border payments fintech Azimo has opened the doors to its European headquarters in Amsterdam Continue Reading
Opinion : IT for financial services
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The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
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Life under the loan charge: An IT contractor’s story
Thousands of IT contractors are being pursued by HMRC for “life-changing” tax bills for work they did up to 20 years ago, as part of a disguised remuneration clampdown known as the loan charge policy. One of those affected anonymously shares his take on what it’s like to live with a six-figure tax demand hanging over you Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
Videos : IT for financial services
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Blockchain: why and how are companies deploying digital ledgers
In this video we speak to Juniper Research about the findings from its latest research into the rollout of Blockchain
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UKTech50 Video: Developing and energising your IT team – Bank of England
In this video John Finch, CIO of the Bank of England explains that for him, leading and energising his 450-strong workforce is the most important part of his role.
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CW500 In the City: Mobility management and regulatory compliance - IDC
In this CW500 club video, Alex Kwiatkowski, Head of Financial Insights Europe, IDC discusses regulatory compliance and BYOD in the finance sector, as well as the challenges and benefits of managing mobility.