Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
03 Jul 2025
Air France-KLM to increase intelligence of bots that have saved 200,000 hours
Airline group will now use agentic AI technology to make existing bots ‘more intelligent’ Continue Reading
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News
01 Jul 2025
ING Bank transforming operations through agentic AI
Netherlands-headquartered international bank is using artificial intelligence throughout its operations Continue Reading
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Tip
07 Aug 2025
9 sales pipeline management tools
CRM platforms and sales tools can help teams manage their sales pipelines and improve productivity across the board. These tools include Freshsales and Salesforce Sales Cloud. Continue Reading
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News
07 Aug 2025
DeepSeek shows enterprises model distillation opportunity
DeepSeek showed how it is possible to run an AI model using far less compute than existing models. AI model distillation is now becoming mainstream Continue Reading
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Blog Post
07 Aug 2025
Tiny goes big on developer tools
Diminutively-named Tiny Technologies has come forward with enhancements in its rich text editor, TinyMCE. TinyMCE 8 is the latest release of the trusted WYSIWYG editor component that is used by ... Continue Reading
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News
06 Aug 2025
Government looks at tech to tackle peak electricity demand
Forecasting, AI, smart meters and electrical vehicle batteries are part of an ambitious project to reduce the use of fossil fuels on the UK's energy grid Continue Reading
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News
06 Aug 2025
NCSC updates CNI Cyber Assessment Framework
Updates to the NCSC’s Cyber Assessment Framework are designed to help providers of critical services better manage their risk profiles Continue Reading
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News
06 Aug 2025
OpenAI now offers open AI models, but CIOs need to assess the risk
Open models offer enterprise IT a way to build tailored LLMs trained on corporate content. Open AI is now offering two open models Continue Reading
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News
06 Aug 2025
Maybank inks RM1bn deal with Microsoft
The five-year deal will see Malaysia’s largest bank accelerate its digital transformation efforts, building on its current strategy to embed AI across the organisation and enhance its technological capabilities Continue Reading
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News
06 Aug 2025
Australian scaleup to bring AI-led data protection to the MoD
The UK’s Ministry of Defence is embracing AI-led data protection in the wake of a major privacy breach, enlisting Australian cyber firm Castlepoint Systems to oversee sensitive records Continue Reading
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Blog Post
06 Aug 2025
What to expect from o9 Solutions aim10x Americas 2025
Summer is over, folks, so it’s time for the European and North American technology conference circuit to get back into gear and the Computer Weekly Developer Network team wants to start things off ... Continue Reading
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Blog Post
06 Aug 2025
Platform engineering - Xebia: Why internal engineering precedes external excellence
This is a guest post for the Computer Weekly Developer Network written by Kiran Madhunapantula, COO, product & platform engineering at AI-driven automation company Xebia. Madhunapantula writes ... Continue Reading
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News
06 Aug 2025
Airtel to sell its in-house tech globally, inks deal with Singtel
The Indian telecoms giant is commercialising the digital tools it built for its own vast network, using its subsidiary, Xtelify, to challenge cloud providers in India and sell its AI software to peers like Singtel and Globe Telecom Continue Reading
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News
05 Aug 2025
How Australian firms are using graph databases
Banks, miners and police forces in Australia are among those using graph databases to provide the context and data relationships needed for more accurate and trustworthy AI, moving projects from experimentation to production Continue Reading
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News
05 Aug 2025
Broadcom unveils Jericho4 for distributed AI networking across datacentres
Global semiconductor and infrastructure software solutions provider scales over one million specialised processing unit clusters beyond single facility limits Continue Reading
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Blog Post
05 Aug 2025
Why every department has a stake in Responsible AI implementation
This is a guest blogpost by Michelle Dawkins, vice -president for solution consulting, UKI & EMEA at Workday. Artificial intelligence is rapidly reshaping the enterprise landscape, and the rise ... Continue Reading
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Blog Post
05 Aug 2025
Infotainment systems end up like vintage car radios
The most visible electronics in the cars people drove 40 or more years ago, was the transistor radio. And in every town, there were car radio shops, to upgrade these to better quality models. These ... Continue Reading
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Blog Post
05 Aug 2025
What to expect from Workday Rising USA 2025
The Computer Weekly Developer Network is off to work… at (with) Workday. With Workday Rising USA 2025 once again staged in the expansive bowels of San Francisco’s Moscone Center, the event this ... Continue Reading
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News
05 Aug 2025
How StanChart balances AI-powered innovation with security
Alvaro Garrido, Standard Chartered’s technology and security chief, explains how multi-layered defences and its approach to data protection allows the bank to embrace artificial intelligence without compromising on security Continue Reading
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E-Zine
05 Aug 2025
Digitising fan experience
In this issue, discover the latest twist regarding a secret Home Office order requiring Apple to give UK law enforcement access to users’ encrypted data stored on the Apple iCloud. Also discover how the Premier League is using digital means to reach fans, and learn about identity security in SaaS deployments. Read the issue now. Continue Reading
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News
04 Aug 2025
Proliferation of on-premise GenAI platforms is widening security risks
Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams Continue Reading
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News
04 Aug 2025
Agentic AI a target-rich zone for cyber attackers in 2025
At Black Hat USA 2025, CrowdStrike warns that cyber criminals and nation-states are weaponising GenAI to scale attacks and target AI agents, turning autonomous systems against their makers Continue Reading
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Opinion
04 Aug 2025
How a hundred AI Interns can beat a Moonshot Project
AI projects seem to be associated with big ideas, big budgets and a promise to solve even bigger problems. Many fail to deliver Continue Reading
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Tip
04 Aug 2025
CRM vs. CMS: How they differ and how to integrate them
CMSes and CRM systems serve different purposes, but together, they can help organizations improve customer data management and automate sales and marketing strategies. Continue Reading
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News
04 Aug 2025
Integrated platforms offer lifeline to Singapore’s F&B sector
A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures Continue Reading
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News
04 Aug 2025
Interview: How ITSM helps deliver results at McLaren Racing
We speak to Dan Keyworth, director of business technology at McLaren Formula One Team, about how IT keeps the F1 team on track Continue Reading
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Feature
04 Aug 2025
Gartner: What to look for in a customer data platform
The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP Continue Reading
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Blog Post
04 Aug 2025
Accenture on SLMs: Beyond the benchmarks
This is a guest post for the Computer Weekly Developer Network written by Fernando Lucini, data science and machine learning engineering lead at Accenture. Lucini writes in full as follows... ... Continue Reading
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News
03 Aug 2025
NUS and Google team up on AI research centre
The National University of Singapore and Google will set up a joint research centre focused on applied AI in education, law, and public health while also building a talent pipeline for the city-state Continue Reading
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News
01 Aug 2025
Met Police to double facial recognition use amid budget cuts
The UK’s largest police force is massively expanding its use of live facial recognition technology as it prepares to lose 1,700 officers and staff Continue Reading
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News
01 Aug 2025
Securing agentic identities focus of Palo Alto’s CyberArk buy
Palo Alto Networks is entering the identity security space with a multibillion-dollar acquisition, and plans to address growing concerns around protecting identities associated with AI agents Continue Reading
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Opinion
01 Aug 2025
The blind spot: digital supply chain is now a board-level imperative
Many companies lack visibility into complex digital supply chains, meaning hidden risks and regulatory exposure. Cyber security requires continuous mapping and board engagement Continue Reading
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News
01 Aug 2025
Ministry of Justice unveils strategy for safe, secure AI
A new chief AI officer, together with a framework co-developed with the Alan Turing Institute, form part of a three-year AI action plan at the MoJ Continue Reading
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Blog Post
01 Aug 2025
Elastic CPO: Standing on the (platform engineering) shoulders of giants
This is a guest post by Ken Exner in his role as chief product officer at Elastic. Exner writes in full as follows... It’s no secret that software developers are under intense pressure. Leadership ... Continue Reading
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News
01 Aug 2025
Microsoft, DISG launch AI agent accelerator programme
Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents Continue Reading
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News
31 Jul 2025
ITU, IOWN further collaboration on next-gen photonics network
Collaboration forged between UN agency for digital tech and Innovative Optical and Wireless Network to achieve ‘a more sustainable and smarter world on a global scale’ Continue Reading
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News
31 Jul 2025
Microsoft reports massive cloud uptick as CMA questions licensing
The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s winning business Continue Reading
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Blog Post
31 Jul 2025
AI that gets things done: how agentic transformation is reshaping Customer Experience
This is a guest blogpost by Richard Bassett, VP of CX Automation & AI, NiCE. In customer service, the most valuable AI isn’t the kind that talks – it’s the kind that acts. While much recent ... Continue Reading
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News
31 Jul 2025
Palo Alto Networks to acquire CyberArk for $25bn
The deal marks Palo Alto Networks’ entry into the identity and access management space amid the growing need to secure human, machine and emerging AI agent identities Continue Reading
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News
31 Jul 2025
Meta prepares for gigawatt datacentres to power ‘superintelligence’
Meta’s latest results show a big jump in datacentre costs as it builds out personal AI capabilities Continue Reading
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News
31 Jul 2025
ServiceNow targets ‘data hell’, eyes BI play
The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market Continue Reading
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News
30 Jul 2025
Be wary of enterprise software providers’ AI
IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI offerings Continue Reading
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Blog Post
30 Jul 2025
Don’t let the AI buzz drown out the value of data sovereignty
This is a guest blogpost by Rick Vanover, vice president, product strategy, Veeam. AI has been constantly held up as the latest ‘business-transformer’ and, according to the recent McKinsey Global ... Continue Reading
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News
30 Jul 2025
AI-enabled security pushes down breach costs for UK organisations
Organisations that are incorporating AI and automation into their cyber security practice are seeing improved outcomes when incidents occur, according to an IBM study Continue Reading
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Definition
30 Jul 2025
What is mobile CRM?
Mobile CRM, or mobile customer relationship management, enables those working in the field or remote employees to use mobile devices, such as smartphones and tablets, to access customer data and customer accounts wherever they are. Continue Reading
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Definition
30 Jul 2025
What is PL/SQL (Procedural Language/Structured Query Language)?
In Oracle database management, PL/SQL is a procedural language extension to Structured Query Language (SQL). Continue Reading
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News
30 Jul 2025
AI and machine learning engineers earn far less in UK than in US
While there is plenty of demand for artificial intelligence engineers, there appears to be a disparity of salaries in different countries Continue Reading
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Opinion
30 Jul 2025
GDPR’s 7th anniversary: in the AI age, privacy legislation is still relevant
Seven years after GDPR reshaped data protection, AI is forcing a fresh look at governance. GDPR’s principles remain critical, guiding ethical AI use, risk management, and trusted innovation Continue Reading
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News
30 Jul 2025
International AI Alignment effort tackles unpredictability
Given AI systems are probabilistic, a group of international experts are collaborating to ensure such systems operate in the best interest of society Continue Reading
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Blog Post
30 Jul 2025
Andela African developer training programme swells & excels
Andela operates a private marketplace of skilled digital talent with an adaptive hiring model that promises to give companies flexibility to deploy qualified technical talent where it is most ... Continue Reading
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News
29 Jul 2025
European Commission ignores calls to reassess Israel data adequacy
The European Commission is ignoring calls to reassess Israel’s data adequacy status in spite of concerns raised about its data protection framework and use of personal data in ‘repressive practices’ Continue Reading
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Blog Post
29 Jul 2025
The future of enterprise AI is built on data, not applications
This is a guest blogpost by Andy MacMillan, CEO of Alteryx Market consolidation has been rife in the enterprise IT market this year, the most significant move happening in late May with ... Continue Reading
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Opinion
29 Jul 2025
Burnout burden: why CISOs are at breaking point, what needs to change
CISOs face growing burnout as their roles expand beyond security, with high stress, low organisational authority, and short tenure. AI can help but change requires autonomy Continue Reading
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Opinion
29 Jul 2025
What comes next for VMware customers?
The VMware subscription changes tip the balance of the supplier/customer relationship towards Broadcom Continue Reading
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Feature
29 Jul 2025
Building digital resilience in retail
Retail is suffering economically and from hacking attacks. What steps can retailers can take to prevent cyber attacks, supply chain disruptions and migration downtime? Continue Reading
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Blog Post
29 Jul 2025
Stack Overflow on platform engineering, it's a people (not platform) thing first
This is a guest post for the Computer Weekly Developer Network written by Peter O’Connor, senior director of engineering at Stack Overflow. Reminding us that platform engineering promises to tame ... Continue Reading
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News
29 Jul 2025
Logicalis targets APAC’s mid-market with ‘GSI quality’ services
The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region Continue Reading
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News
28 Jul 2025
Tesco IT problems lead to undelivered groceries and angry customers
Tesco customers have been left without groceries after IT problems disrupted deliveries from stores and fulfilment centres Continue Reading
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Feature
28 Jul 2025
Coding with GenAI: How businesses can manage the process
Managing generative AI use across the software development cycle may mean mixing and matching relevant tools, metrics and approaches Continue Reading
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Definition
28 Jul 2025
What is SAP Fiori?
SAP Fiori is a design system that specifies how SAP business applications should look, feel and behave across desktop and mobile platforms. Continue Reading
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Blog Post
28 Jul 2025
A role for AI and people in software lifecycle management
Consider this common scenario: a line-of-business manager has a great idea and wants IT to provide a software platform to support the new business initiative. It’s another IT project on a growing ... Continue Reading
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Feature
28 Jul 2025
Spinning the web of mutualistic technologies
An emerging network of mutualistic technologies will enable crucial contributions to support commercial opportunities Continue Reading
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News
28 Jul 2025
Microsoft opens first Southeast Asia research lab
Microsoft Research Asia’s Singapore facility will pursue breakthroughs in domain-specific foundation models and agentic AI for sectors like healthcare and finance, aligning with the country’s AI strategy Continue Reading
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Feature
25 Jul 2025
The emerging network of mutualistic technologies
Four major technologies are advancing large investments – and not only will these open new opportunities and applications, but each seem set to act as an enabler for the other technologies’ applications Continue Reading
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News
25 Jul 2025
Post Office will not compensate subpostmasters for IT outage
Subpostmasters were unable to trade for nearly two hours last week when a problem at a Fujitsu datacentre put the Horizon system offline, but they will receive no payment for lost business Continue Reading
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Feature
25 Jul 2025
Data, digital receipts and demanding customers
More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the tech implications? Continue Reading
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News
25 Jul 2025
Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises
Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology Continue Reading
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News
25 Jul 2025
Why the Middle East is winning the quantum race
While Europe debates quantum cyber security policies, the UAE has implemented quantum-resistant algorithm requirements, offering crucial lessons for organisations preparing for the post-quantum era Continue Reading
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Blog Post
25 Jul 2025
Platform engineering - Anaconda: It’s a journey, not a destination
This is a guest post for the Computer Weekly Developer Network written by Ken Thompson in his capacity as VP of engineering at Anaconda. Thompson writes in full as follows… Organisations are ... Continue Reading
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Definition
24 Jul 2025
What is SAP Planned Delivery Time (PDT)?
SAP Planned Delivery Time (PDT) is the estimated number of calendar days it takes for a company to receive materials or goods from an external vendor after placing a purchase order. Continue Reading
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News
24 Jul 2025
US seeks ‘unquestioned’ AI dominance
US AI action plan sets out aims to expand American dominance in the world of artificial intelligence Continue Reading
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Definition
24 Jul 2025
What is a mobile operating system?
A mobile operating system (OS) is software that enables smartphones, tablets and other devices to run applications and programs. Continue Reading
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Blog Post
24 Jul 2025
CNCF: Argo CD is top of the GitOps pops for Kubernetes
The Cloud Native Computing Foundation (CNCF) has shared results from the 2025 Argo CD End User Survey. Argo is an enterprise software suite of open source tools designed to underpin and enable ... Continue Reading
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News
24 Jul 2025
SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP
Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24% Continue Reading
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News
24 Jul 2025
IBM chief confident AI isn’t eroding other parts of the business
Chairman, president and CEO Arvind Krishna talks of growth and margin expansion as Big Blue expects artificial intelligence to deliver internal savings of $4.5bn this year Continue Reading
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News
24 Jul 2025
UK loses second spot in global fintech to UAE
The UK has been pushed into third spot on global fintech market size data for the first half of this year Continue Reading
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News
24 Jul 2025
PUMA makes tracks to cloud-based telephony on Microsoft Teams
Multinational cloud telephony provider selected by leading global sports brand to accelerate its global move to cloud telephony by introducing local telco contracts with a fully cloud-based collaboration solution Continue Reading
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News
24 Jul 2025
Google chief says cloud spend is paying off
While Google’s public cloud business ramps up thanks to artificial intelligence, agentic search is the new frontier to conquer Continue Reading
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Feature
24 Jul 2025
The rise (or not) of AI ethics officers
Job titles vary, but the principles shouldn’t – put AI ethics in the org chart, fund it and give it authority, so that good intentions turn into trust, accountability and good business Continue Reading
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News
24 Jul 2025
Avaya accelerates Model Context Protocol for customer experience
Latest part of corporate evolution sees enterprise software provider accelerate innovation-first ‘moonshot’ initiative into core customer experience platform’s 2025 roadmap Continue Reading
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News
24 Jul 2025
AI’s uneven distribution widening diversity divide
Access to AI depends in many cases on salary, gender and company size, according to research Continue Reading
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News
24 Jul 2025
ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy
ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications Continue Reading
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Opinion
23 Jul 2025
Is it time to rethink the OWASP Top 10?
The OWASP Top 10 serves as a key reference point for developers and security professionals, but with a new iteration on the horizon, we need to confront a hard truth: has it lost its effectiveness, or have we failed to implement it meaningfully? Continue Reading
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News
23 Jul 2025
CMA prepares roadmap ahead of Apple and Google SMS decision
The two major mobile ecosystems have provisionally been given Strategic Market Service status. Now the Competition and Markets Authority has set out a roadmap of measures Continue Reading
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Feature
23 Jul 2025
Predictive analytics in policing: Weighing up the pros and cons
While extensive powers of crime prediction are still some time away, policing is already making use of predictive analytics – but what are its benefits and risks? Continue Reading
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Opinion
23 Jul 2025
AI legislation in the UK - has anybody seen any?
The government has promised a consultation and legislation to govern the use of AI - but with nothing planned in the short term, is it leaving this essential consideration too late? Continue Reading
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News
23 Jul 2025
Judge questions HP’s ‘exaggerated’ Autonomy loss claim
Did HP pay 10% more than it needed to for Mike Lynch’s company? Continue Reading
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News
23 Jul 2025
Subpostmasters shoulder costs of Fujitsu’s Post Office IT outage
Fujitsu datacentre outage hit subpostmaster sales for two hours, leaving subpostmasters to seek compensation Continue Reading
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News
23 Jul 2025
Interview: Is there an easier way to refactor applications?
We speak to the inventor of OpenRewrite about how enterprise IT can manage code across thousands of source code repros Continue Reading
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Feature
23 Jul 2025
Business resilience needs comprehensive approach
The cyber attack on Marks & Spencer showed the vulnerability of even very established companies. But business applications resilience goes beyond cyber security basics Continue Reading
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News
22 Jul 2025
Colt targets crypto traders with low-latency connectivity
Connectivity service aims to give digital asset traders and enterprises deploying AI applications a performance edge by connecting cloud regions faster than native backbones Continue Reading
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Opinion
22 Jul 2025
Overconfidence in cyber security: a silent catalyst for CNI breaches
Many CNI organisations are perilously overconfident in their ability to manage and combat cyber risks, according to Bridewell research. This is leaving vital systems exposed. Continue Reading
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Definition
22 Jul 2025
What is SAP Business Suite?
SAP Business Suite is a bundle of enterprise software applications that integrate data, processes and functions for important areas such as finance, sales and human resources (HR), as well as offer industry-specific features. Continue Reading
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News
22 Jul 2025
ASEAN urged to seize 5G-AI opportunity
A report warns the region could miss out on economic opportunities as the growing digital divide between ASEAN member states threatens to undermine its competitiveness Continue Reading
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Definition
22 Jul 2025
What is SAP HEC (HANA Enterprise Cloud)?
SAP HEC (HANA Enterprise Cloud) is a managed, private infrastructure as a service (IaaS) offering that enables organizations to deploy and run SAP software applications on IT infrastructure managed by SAP. Continue Reading
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News
22 Jul 2025
UK government signs partnership with OpenAI
Deal sees firm behind ChatGPT collaborate with government on AI security research to explore investment opportunities Continue Reading
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News
22 Jul 2025
AI-driven predictive maintenance gaining traction
Study reveals recent technological trends, including digital twin technology, IoT and edge computing, are increasingly being used in predictive maintenance and AI Continue Reading
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News
22 Jul 2025
Interview: How OpenAI is making ChatGPT public and private sector-ready
We speak to OpenAI’s solution engineering lead, Matt Weaver, about enterprise adoption and making ChatGPT secure Continue Reading
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Feature
22 Jul 2025
Adding digital transformation firepower to Arsenal FC
Arsenal football club deploys customer experience and engagement systems from digital transformation partner to bring fans closer to the game while blending club traditions with a fresh approach to technology Continue Reading
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News
22 Jul 2025
AWS adds vector functionality to S3 object storage
S3 Vectors allows customers to store AI vector data in S3 object storage, a move that potentially allows for much cheaper storage of vectorised data usually held in vector databases Continue Reading
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Podcast
22 Jul 2025
App refactoring recipe: A Computer Weekly Downtime Upload podcast
We speak to Moderne CEO and OpenRewrite inventor, Jonathan Schneider, about application modernisation Continue Reading
