Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
15 Aug 2025
US trade body calls on Washington to cut cyber red tape
The US Information Technology Industry Council has called on the White House’s Office of the National Cyber Director to cut burdensome regulations in areas such as AI and incident reporting, and to do more to build a unified security regime Continue Reading
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News
15 Aug 2025
Zendesk CTO on the new era of customer experience
Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience Continue Reading
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Opinion
19 Aug 2025
The future workforce is not fully human, and that is a good thing
Studies show AI agents can boost productivity of people at work but making the most of AI agents is not just an IT challenge, it is a leadership challenge. Continue Reading
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News
19 Aug 2025
Lumen lights up 400GB datacentre connectivity to fuel AI
Network expansion across 16 major US metro markets and more than 70 third-party datacentres designed to support AI-first planning and multi-cloud architectures aimed to ensure high-performance environment for business applications Continue Reading
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News
19 Aug 2025
AI, streaming to deliver ‘network crunch’ by 2030
Research from carrier routing software provider finds that despite significant investment in AI, operators admit they can’t fully optimise networks without access to more real-time data and network modernisation delayed through staff issues Continue Reading
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News
19 Aug 2025
Interview: Differentiating with AI in pet care
We speak to Mars Petcare’s head of digital innovation about making AI relevant across its brands to support pet health Continue Reading
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Blog Post
19 Aug 2025
JetBrains details state of Python in 2025
JetBrains has detailed its eighth annual Python Developers Survey. This survey is conducted as a collaborative effort between the Python Software Foundation and JetBrains’ PyCharm team. ... Continue Reading
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News
19 Aug 2025
Concierge now on call 24/7 for Zoom Phone
AI-first work platform provider unveils integration of virtual agent with phone platform to deliver concierge experience for organisations that ‘goes beyond’ basic call answering services or auto-attendants Continue Reading
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E-Zine
19 Aug 2025
A winning formula for peak performance
In this week’s edition of Computer Weekly, we take a look under the hood at the IT powering the McLaren Formula 1 team, with the help of its director of business technology, Dan Keyworth. We also delve into the Metropolitan Police’s controversial plans to expand its use of live facial recognition technology to counteract budget and job cuts in the force. Read the issue now. Continue Reading
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19 Aug 2025
An introduction to platform engineering
It is largely recognised that current software development practices are not sustainable – platform engineering is the IT sector’s remedy Continue Reading
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News
18 Aug 2025
China Unicom 5G-A network powers world’s first humanoid robot games
Leading Chinese telco offers robot showcase next-gen 5G network that supports embodied AI realising seamless connectivity for both spectators and robots even during peak usage Continue Reading
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News
18 Aug 2025
AI advances clear path to software development careers
Programming skills are always in demand, but with artificial intelligence, people will have to adapt their approach to writing code Continue Reading
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News
18 Aug 2025
Okta: AI adoption fuels problems for identity management
Okta research indicates the emergence and growth of novel security problems, connected with the spread of AI agents and non-human identities Continue Reading
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News
18 Aug 2025
DocuSign moves beyond e-signatures with AI-powered contract platform
DocuSign CEO Allan Thygesen explains how the company is leveraging its brand recognition and GenAI capabilities to solve decades-old problems in how businesses create, negotiate and manage contracts Continue Reading
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Feature
18 Aug 2025
An introduction to platform engineering
It is largely recognised that current software development practices are not sustainable – platform engineering is the IT sector’s remedy Continue Reading
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Blog Post
18 Aug 2025
Series brief: AI workflow platforms & tools
AI got to work. Well, to be clear, AI has “gotten” to work for us as it now permeates enterprise applications with its automations, accelerators and ancillary augmentations that we hope will make ... Continue Reading
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News
15 Aug 2025
US trade body calls on Washington to cut cyber red tape
The US Information Technology Industry Council has called on the White House’s Office of the National Cyber Director to cut burdensome regulations in areas such as AI and incident reporting, and to do more to build a unified security regime Continue Reading
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News
15 Aug 2025
Zendesk CTO on the new era of customer experience
Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience Continue Reading
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Feature
15 Aug 2025
Lenovo partners its way up the storage maker rankings
Storage profile: We look at Lenovo, a key storage player that has played the partnership game to rise in the array maker rankings and corner the SME and entry-level market Continue Reading
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News
15 Aug 2025
Autocratic UAE gets democratic artificial intelligence
US-China rivalry has come to a head in authoritarian Gulf state UAE, where OpenAI is attempting to make a stand for democracy and free speech Continue Reading
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Feature
15 Aug 2025
The UK’s Online Safety Act explained: what you need to know
In this essential guide, Computer Weekly looks at the UK’s implementation of the Online Safety Act, including controversies around age verification measures and the threat it poses to end-to-end encryption Continue Reading
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News
15 Aug 2025
India revives national datacentre policy amid AI push
The government is pushing for single-window clearances and distributed infrastructure to prepare India for AI and cloud workloads in its national datacentre policy Continue Reading
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News
15 Aug 2025
Vodafone Greece automates deals for customers, saves 500 staff-days of work
Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology Continue Reading
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Opinion
15 Aug 2025
Guardian agents: Stopping AI from going rogue
AI systems don't share our values and can easily go rogue. But instead of trying to make AI more human, we need a new class of guardian agents to act as digital sentinels, monitoring our autonomous systems before we lose control completely Continue Reading
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News
15 Aug 2025
SK Telecom to build sovereign AI infrastructure
The South Korean telco is building the Haein Cluster AI infrastructure to support its Petasus AI Cloud service in a bid to meet the demand for AI training and inference within its borders Continue Reading
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News
14 Aug 2025
What’s going on inside Intel?
Chipmaker Intel has had a tough couple of weeks: job cuts, Donald Trump calling for the CEO’s resignation, and now an attack by its former chief executive Continue Reading
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Blog Post
14 Aug 2025
What to expect from Cloudera EVOLVE25
The Computer Weekly Developer Network is off to Cloudera Evolve25. The conference is held on September 25th at Glasshouse 660 in New York and is set to showcase the organisation’s anywhere cloud ... Continue Reading
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News
13 Aug 2025
Santander will make AI training mandatory for all staff in 2026
Spanish banking giant announces mandatory AI training for staff, and collaborates with OpenAI on a ‘data and AI-first transformation’ Continue Reading
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Blog Post
13 Aug 2025
Snyk CTO: Platform engineering is a DevOps ally in the AI era
This is a guest post for the Computer Weekly Developer Network written by Danny Allan in his role as chief technology officer at Snyk. Allan writes in full as follows… There’s a common ... Continue Reading
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News
13 Aug 2025
SAP touts Business Suite as key to enterprise AI
The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne Continue Reading
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Blog Post
13 Aug 2025
Rogue agents: how can organisations manage thousands of new micro decision makers?
This is a guest blogpost by Markus Mueller, global field CTO APIM at Boomi. AI agents are autonomous by definition, which makes them ideal for automating data analysis, orchestrating workflows, and ... Continue Reading
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Podcast
13 Aug 2025
AI in pet health: A Computer Weekly Downtime Upload podcast
We speak to Mars Petcare’s head of digital innovation, Kate Balingit, about using computer vision with smartphone photos to assess pet health Continue Reading
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News
13 Aug 2025
Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action
Japanese supplier tells all UK staff to preserve documents related to its work with the Post Office Continue Reading
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News
13 Aug 2025
ODI tells EU to balance AI safeguards with innovation promotion
The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation Continue Reading
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Definition
13 Aug 2025
What is Microsoft Managed Desktop (MMD)?
Microsoft Managed Desktop (MMD) was a cloud-based device management service from Microsoft that helped organizations simplify device provisioning, configuration, maintenance and management, and streamline IT service management (ITSM), operations, compliance, security monitoring and response. Continue Reading
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News
12 Aug 2025
Macquarie Data Centres to offer Dell-Nvidia AI tech stack
The Australian datacentre operator will host the Dell AI Factory with Nvidia infrastructure platform in its sovereign facilities to meet growing demand for local, secure and compliant generative AI infrastructure Continue Reading
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News
12 Aug 2025
Eight critical RCE flaws make Microsoft’s latest Patch Tuesday list
Microsoft rolls out fixes for over 100 CVEs in its August Patch Tuesday update Continue Reading
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News
12 Aug 2025
Workday research: 75% of employees will work with artificial intelligence, but not for it
Workday research finds 75% of workers like AI as a teammate, but only 30% want it to be the boss. Trust in the technology may grow with use, but human focus, clear roles and governance are key Continue Reading
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Feature
12 Aug 2025
How to use generative AI for marketing
Organizations can use generative AI to write marketing content and analyze customer data quicker than a human. However, the tools require basic prompt engineering skills. Continue Reading
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News
12 Aug 2025
UK state-owned bank goes cloud-native
State-owned National Savings and Investments bank used contract renewal as an opportunity to keep pace with changes in the market Continue Reading
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Blog Post
12 Aug 2025
What to expect from CamundaCon 2025
The Computer Weekly Developer Network is off to CamundaCon. Billed as the process orchestration and automation conference, Camunda firmly identifies itself in this marketplace and is known for its ... Continue Reading
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Feature
12 Aug 2025
Industry 5.0: Applying the human touch
The second part of our look at how manufacturing and production companies are deploying new technology paradigms for efficiency and productivity gains, and what effect these are having on those employing them Continue Reading
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Feature
12 Aug 2025
Industry 5.0: More than a numbers game for future manufacturing
In part one of a two-part look into Industry 5.0, we investigate how this new paradigm for engineering is opening vistas in terms of the possibilities, not just in how it is carried out, but also the personal and environmental contexts of processes Continue Reading
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News
12 Aug 2025
Salesforce research: CFOs zealous for agentic AI
A Salesforce study says chief financial officers have shifted from agentic artificial intelligence caution to putting the technology front and centre of their business strategies Continue Reading
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E-Zine
12 Aug 2025
Keeping drivers driving at The AA
In this week’s Computer Weekly, we find out how The AA is using AI and connected vehicle technology to get drivers back on the road as quickly as possible. The UK competition watchdog says Microsoft and AWS are too dominant in the cloud market – we examine what it means for IT leaders. And we look at the storage options for AI training and inference. Read the issue now. Continue Reading
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News
12 Aug 2025
Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India
Krutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs Continue Reading
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Opinion
11 Aug 2025
How CISOs can adapt cyber strategies for the age of AI
Traditional security measures may not be able to cope with the AI reality. In order to safeguard enterprise operations, reputation and data integrity in an AI-first world, security leaders need to rethink. Continue Reading
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Podcast
11 Aug 2025
Podcast: Key hurdles in AI from proof of concept to production
We talk to DDN CTO Sven Oehme about key technical and organisational hurdles when taking AI projects from test to production, in storage and building the technical team Continue Reading
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News
11 Aug 2025
EDGX closes €2.3m funding to boost AI compute for satellites
Belgian space tech company gains funding to aid its mission to deliver the world’s fastest edge computing service for satellite constellations, enabling fast and efficient data processing from space Continue Reading
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Blog Post
11 Aug 2025
Sysdig Sage, knows its cloud security threat onions
Sysdig is a “seasoned” player in the real-time cloud security arena. As such, the firm has now launched an agentic cloud security platform powered by Sysdig’s autonomous AI agents, which are ... Continue Reading
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Feature
11 Aug 2025
Will CDPs deliver on the marketing promise of personalisation?
Customer data platforms are being touted by suppliers as the means to deliver the single customer view after which organisations have long lusted. Will the promise finally be delivered? Continue Reading
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News
11 Aug 2025
Watching the watchers: Is the Technical Advisory Panel a match for MI5, MI6 and GCHQ?
Dame Muffy Calder is chair of the Technical Advisory Panel (TAP), a small group of experts that advises the Investigatory Powers Commissioner on surveillance technology. Do they have what it takes to oversee the intelligence community? Continue Reading
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Definition
08 Aug 2025
What is a private API?
A private API is an application programming interface that's designed for use within an organization and not for external consumption. Continue Reading
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News
08 Aug 2025
Interview: How PXP shifted off VMware
When a business begins to see less and less value from an incumbent IT provider, especially as its software becomes more expensive, it might be time to switch. Here’s how one company did just that Continue Reading
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News
08 Aug 2025
OpenAI closes gap to artificial general intelligence with GPT-5
As OpenAI’s latest large language model delivers smarter AI, experts are wary of the risks GPT-5 poses to human creativity Continue Reading
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Blog Post
08 Aug 2025
What to expect from UiPath Fusion 2025
He calls them “robots” in fact, not software bots, automations or agents per se... UiPath CEO Daniel Dines often talks directly about robotic process automation (RPA) and its intelligent ... Continue Reading
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Definition
07 Aug 2025
What is IDoc (intermediate document)?
IDoc (intermediate document) is a standard data structure used in SAP applications to transfer data to and from SAP system applications and external systems. Continue Reading
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News
07 Aug 2025
Interview: Kirsty Roth, chief operations and technology officer, Thomson Reuters
As a technologist who also runs corporate operations, Thomson Reuters’ CTO believes her tech background gives her a unique edge as the business information group looks to transform its products with AI Continue Reading
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Tip
07 Aug 2025
9 sales pipeline management tools
CRM platforms and sales tools can help teams manage their sales pipelines and improve productivity across the board. These tools include Freshsales and Salesforce Sales Cloud. Continue Reading
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News
07 Aug 2025
DeepSeek shows enterprises model distillation opportunity
DeepSeek showed how it is possible to run an AI model using far less compute than existing models. AI model distillation is now becoming mainstream Continue Reading
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Blog Post
07 Aug 2025
Tiny goes big on developer tools
Diminutively-named Tiny Technologies has come forward with enhancements in its rich text editor, TinyMCE. TinyMCE 8 is the latest release of the trusted WYSIWYG editor component that is used by ... Continue Reading
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News
06 Aug 2025
Government looks at tech to tackle peak electricity demand
Forecasting, AI, smart meters and electrical vehicle batteries are part of an ambitious project to reduce the use of fossil fuels on the UK's energy grid Continue Reading
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News
06 Aug 2025
NCSC updates CNI Cyber Assessment Framework
Updates to the NCSC’s Cyber Assessment Framework are designed to help providers of critical services better manage their risk profiles Continue Reading
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News
06 Aug 2025
OpenAI now offers open AI models, but CIOs need to assess the risk
Open models offer enterprise IT a way to build tailored LLMs trained on corporate content. Open AI is now offering two open models Continue Reading
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News
06 Aug 2025
Maybank inks RM1bn deal with Microsoft
The five-year deal will see Malaysia’s largest bank accelerate its digital transformation efforts, building on its current strategy to embed AI across the organisation and enhance its technological capabilities Continue Reading
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News
06 Aug 2025
Australian scaleup to bring AI-led data protection to the MoD
The UK’s Ministry of Defence is embracing AI-led data protection in the wake of a major privacy breach, enlisting Australian cyber firm Castlepoint Systems to oversee sensitive records Continue Reading
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Blog Post
06 Aug 2025
What to expect from o9 Solutions aim10x Americas 2025
Summer is over, folks, so it’s time for the European and North American technology conference circuit to get back into gear and the Computer Weekly Developer Network team wants to start things off ... Continue Reading
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Blog Post
06 Aug 2025
Platform engineering - Xebia: Why internal engineering precedes external excellence
This is a guest post for the Computer Weekly Developer Network written by Kiran Madhunapantula, COO, product & platform engineering at AI-driven automation company Xebia. Madhunapantula writes ... Continue Reading
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News
06 Aug 2025
Airtel to sell its in-house tech globally, inks deal with Singtel
The Indian telecoms giant is commercialising the digital tools it built for its own vast network, using its subsidiary, Xtelify, to challenge cloud providers in India and sell its AI software to peers like Singtel and Globe Telecom Continue Reading
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News
05 Aug 2025
How Australian firms are using graph databases
Banks, miners and police forces in Australia are among those using graph databases to provide the context and data relationships needed for more accurate and trustworthy AI, moving projects from experimentation to production Continue Reading
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News
05 Aug 2025
Broadcom unveils Jericho4 for distributed AI networking across datacentres
Global semiconductor and infrastructure software solutions provider scales over one million specialised processing unit clusters beyond single facility limits Continue Reading
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Blog Post
05 Aug 2025
Why every department has a stake in Responsible AI implementation
This is a guest blogpost by Michelle Dawkins, vice -president for solution consulting, UKI & EMEA at Workday. Artificial intelligence is rapidly reshaping the enterprise landscape, and the rise ... Continue Reading
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Blog Post
05 Aug 2025
Infotainment systems end up like vintage car radios
The most visible electronics in the cars people drove 40 or more years ago, was the transistor radio. And in every town, there were car radio shops, to upgrade these to better quality models. These ... Continue Reading
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Blog Post
05 Aug 2025
What to expect from Workday Rising USA 2025
The Computer Weekly Developer Network is off to work… at (with) Workday. With Workday Rising USA 2025 once again staged in the expansive bowels of San Francisco’s Moscone Center, the event this ... Continue Reading
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News
05 Aug 2025
How StanChart balances AI-powered innovation with security
Alvaro Garrido, Standard Chartered’s technology and security chief, explains how multi-layered defences and its approach to data protection allows the bank to embrace artificial intelligence without compromising on security Continue Reading
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E-Zine
05 Aug 2025
Digitising fan experience
In this issue, discover the latest twist regarding a secret Home Office order requiring Apple to give UK law enforcement access to users’ encrypted data stored on the Apple iCloud. Also discover how the Premier League is using digital means to reach fans, and learn about identity security in SaaS deployments. Read the issue now. Continue Reading
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News
04 Aug 2025
Proliferation of on-premise GenAI platforms is widening security risks
Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams Continue Reading
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News
04 Aug 2025
Agentic AI a target-rich zone for cyber attackers in 2025
At Black Hat USA 2025, CrowdStrike warns that cyber criminals and nation-states are weaponising GenAI to scale attacks and target AI agents, turning autonomous systems against their makers Continue Reading
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Opinion
04 Aug 2025
How a hundred AI Interns can beat a Moonshot Project
AI projects seem to be associated with big ideas, big budgets and a promise to solve even bigger problems. Many fail to deliver Continue Reading
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Tip
04 Aug 2025
CRM vs. CMS: How they differ and how to integrate them
CMSes and CRM systems serve different purposes, but together, they can help organizations improve customer data management and automate sales and marketing strategies. Continue Reading
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News
04 Aug 2025
Integrated platforms offer lifeline to Singapore’s F&B sector
A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures Continue Reading
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News
04 Aug 2025
Interview: How ITSM helps deliver results at McLaren Racing
We speak to Dan Keyworth, director of business technology at McLaren Formula One Team, about how IT keeps the F1 team on track Continue Reading
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Feature
04 Aug 2025
Gartner: What to look for in a customer data platform
The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP Continue Reading
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Blog Post
04 Aug 2025
Accenture on SLMs: Beyond the benchmarks
This is a guest post for the Computer Weekly Developer Network written by Fernando Lucini, data science and machine learning engineering lead at Accenture. Lucini writes in full as follows... ... Continue Reading
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News
03 Aug 2025
NUS and Google team up on AI research centre
The National University of Singapore and Google will set up a joint research centre focused on applied AI in education, law, and public health while also building a talent pipeline for the city-state Continue Reading
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News
01 Aug 2025
Met Police to double facial recognition use amid budget cuts
The UK’s largest police force is massively expanding its use of live facial recognition technology as it prepares to lose 1,700 officers and staff Continue Reading
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News
01 Aug 2025
Securing agentic identities focus of Palo Alto’s CyberArk buy
Palo Alto Networks is entering the identity security space with a multibillion-dollar acquisition, and plans to address growing concerns around protecting identities associated with AI agents Continue Reading
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Opinion
01 Aug 2025
The blind spot: digital supply chain is now a board-level imperative
Many companies lack visibility into complex digital supply chains, meaning hidden risks and regulatory exposure. Cyber security requires continuous mapping and board engagement Continue Reading
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News
01 Aug 2025
Ministry of Justice unveils strategy for safe, secure AI
A new chief AI officer, together with a framework co-developed with the Alan Turing Institute, form part of a three-year AI action plan at the MoJ Continue Reading
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Blog Post
01 Aug 2025
Elastic CPO: Standing on the (platform engineering) shoulders of giants
This is a guest post by Ken Exner in his role as chief product officer at Elastic. Exner writes in full as follows... It’s no secret that software developers are under intense pressure. Leadership ... Continue Reading
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News
01 Aug 2025
Microsoft, DISG launch AI agent accelerator programme
Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents Continue Reading
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News
31 Jul 2025
ITU, IOWN further collaboration on next-gen photonics network
Collaboration forged between UN agency for digital tech and Innovative Optical and Wireless Network to achieve ‘a more sustainable and smarter world on a global scale’ Continue Reading
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News
31 Jul 2025
Microsoft reports massive cloud uptick as CMA questions licensing
The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s winning business Continue Reading
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Blog Post
31 Jul 2025
AI that gets things done: how agentic transformation is reshaping Customer Experience
This is a guest blogpost by Richard Bassett, VP of CX Automation & AI, NiCE. In customer service, the most valuable AI isn’t the kind that talks – it’s the kind that acts. While much recent ... Continue Reading
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News
31 Jul 2025
Palo Alto Networks to acquire CyberArk for $25bn
The deal marks Palo Alto Networks’ entry into the identity and access management space amid the growing need to secure human, machine and emerging AI agent identities Continue Reading
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News
31 Jul 2025
Meta prepares for gigawatt datacentres to power ‘superintelligence’
Meta’s latest results show a big jump in datacentre costs as it builds out personal AI capabilities Continue Reading
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News
31 Jul 2025
ServiceNow targets ‘data hell’, eyes BI play
The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market Continue Reading
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News
30 Jul 2025
Be wary of enterprise software providers’ AI
IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI offerings Continue Reading
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Blog Post
30 Jul 2025
Don’t let the AI buzz drown out the value of data sovereignty
This is a guest blogpost by Rick Vanover, vice president, product strategy, Veeam. AI has been constantly held up as the latest ‘business-transformer’ and, according to the recent McKinsey Global ... Continue Reading
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News
30 Jul 2025
AI-enabled security pushes down breach costs for UK organisations
Organisations that are incorporating AI and automation into their cyber security practice are seeing improved outcomes when incidents occur, according to an IBM study Continue Reading
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Definition
30 Jul 2025
What is mobile CRM?
Mobile CRM, or mobile customer relationship management, enables those working in the field or remote employees to use mobile devices, such as smartphones and tablets, to access customer data and customer accounts wherever they are. Continue Reading