Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
24 Nov 2023
UK police plan national roll-out of facial-recognition phone app
UK police chiefs plan to expand use of facial-recognition technology through a nationwide roll-out of mobile-based tools and increases in retrospective facial-recognition, but oversight problems persist Continue Reading
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News
24 Nov 2023
Eir Ireland transforms contact centres to enhance customer experience
IT service provider announces partnership with leading Irish telco and technology firm to transform customer service, replacing legacy call centre systems with an API-first experience orchestration platform Continue Reading
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News
28 Nov 2023
AWS sharpens focus in APAC
AWS is doubling down on industry offerings and investing in cloud infrastructure and skills training, among other efforts, to tap growth opportunities in the region Continue Reading
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E-Zine
28 Nov 2023
Datacentres or green belt? Why the UK has to choose
In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading
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News
27 Nov 2023
SAP needs to address breakdown in trust
Outgoing UK and Ireland SAP user group chair calls on SAP to rebuild trust and plot a path to innovate S/4Hana for those who run ERP on-premise Continue Reading
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News
27 Nov 2023
‘Excited’ finance firms pump money into digital technology
Over three-quarters of finance firms are currently restricted in what they can spend on technology due to the global economic climate, but expect spending to resume next year Continue Reading
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News
27 Nov 2023
NCSC publishes landmark guidelines on AI cyber security
The NCSC and its US counterpart CISA have brought together tech companies and governments to countersign a new set of guidelines aimed at promoting a secure-by-design culture in AI development Continue Reading
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Feature
27 Nov 2023
The future of business software
The enterprise application software market has changed radically. We look at what is driving IT investments Continue Reading
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News
24 Nov 2023
UK police plan national roll-out of facial-recognition phone app
UK police chiefs plan to expand use of facial-recognition technology through a nationwide roll-out of mobile-based tools and increases in retrospective facial-recognition, but oversight problems persist Continue Reading
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Blog Post
24 Nov 2023
Was the devil's greatest trick making you think tech CEOs are just people?
It’s been one of those weeks where tech makes headlines for all the wrong reasons. (Sadly, the wrong reasons are often the only reasons tech makes national headlines, but anyway…) There was much ... Continue Reading
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News
24 Nov 2023
Eir Ireland transforms contact centres to enhance customer experience
IT service provider announces partnership with leading Irish telco and technology firm to transform customer service, replacing legacy call centre systems with an API-first experience orchestration platform Continue Reading
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News
23 Nov 2023
Microsoft bans SME partners from selling its services via government's Cloud Compute 2 framework
Microsoft is under fire after documents leaked to Computer Weekly revealed it has banned reseller partners from selling its services via the government’s soon-to-be launched Cloud Compute 2 framework Continue Reading
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News
23 Nov 2023
Three-quarters of finance executives expect generative AI to replace them
Survey reveals an expectation that GenAI will take over many of the finance executive roles currently held by people Continue Reading
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News
22 Nov 2023
Chancellor offers spending boost for IT buyers alongside AI and quantum investments
In his Autumn Statement, chancellor Jeremy Hunt announced a range of measures intended to boost investment in innovation and technology Continue Reading
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News
22 Nov 2023
Autumn Statement reveals more AI and quantum initiatives
With the government keen to position the UK as pro-innovation, the chancellor used the 2023 Autumn Statement to discuss more plans to support that ambition Continue Reading
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News
22 Nov 2023
Controversial Fujitsu contract with Post Office extended again
IT from Fujitsu is at the heart of the widest miscarriage of justice in UK history, yet the government keeps handing millions of pounds of taxpayers’ money to the IT giant Continue Reading
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Opinion
22 Nov 2023
The future of business software will put users front and centre
Today, quantum computing and AI; yesterday, cloud and blockchain. As sure as Moore’s law, there is always a Next Big Thing Continue Reading
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News
22 Nov 2023
Republic of Korea deal adds to UK quantum momentum
The new agreement paves the way to greater collaboration on AI and quantum computing Continue Reading
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News
22 Nov 2023
Enterprise, large accounts get Zoom ahead of guidance in Q3
Communications and collaboration firm’s third quarter results for 2024 fiscal year show better-than-expected performance Continue Reading
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News
22 Nov 2023
Nebulon upgrades SPU to Medusa2 with Nvidia DPU hardware
Nebulon aims to replace HCI with its OS on an offload card that it claims reduces server resource use by 25%. Medusa2 uses Nvidia DPU hardware and its own cloud control plane Continue Reading
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News
22 Nov 2023
Boomi doubles down on AI and automation
Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney Continue Reading
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News
22 Nov 2023
World Wide Fund for Nature signs IT deal with Atos
Global conservation organisation will harness latest technologies to improve ability to predict risks to natural environment Continue Reading
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News
22 Nov 2023
Altman’s back at OpenAI. What next for Microsoft?
Fired and now rehired, Sam Altman returns to OpenAI, leaving a hole in Microsoft’s Advanced AI plans Continue Reading
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News
21 Nov 2023
OpenAI faces open revolt
Up to 95% of staff at the generative AI pioneer are thinking of quitting unless their former boss is rehired Continue Reading
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News
21 Nov 2023
Deputy prime minister heads up AI central government drive
The government has established a new initiative called i.AI in a bid to drive AI across the public sector to improve efficiency Continue Reading
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News
21 Nov 2023
The ‘application generation’ demands more from developers
The latest Cisco AppDynamics poll of consumers has identified a new breed of app user that has emerged post-pandemic Continue Reading
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21 Nov 2023
Large language models harnessed for education
Large language models are being used to teach, support and assess students, enhancing education rather than impairing it Continue Reading
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E-Zine
21 Nov 2023
Can AI take education to a new level?
In this week’s Computer Weekly, we examine how large language models are being used to teach, support and assess students, enhancing education rather than impairing it. We look at how the AI revolution is impacting the semiconductor sector as the big tech companies put off server upgrades. And we find out how generative AI is changing the way enterprise software works. Read the issue now. Continue Reading
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News
20 Nov 2023
Kingfisher develops AI-agnostic platform to power DIY assistant
The platform provides a framework for security and compliance and enables developers to test different large language models Continue Reading
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News
20 Nov 2023
JPMorgan Chase tops bank AI ranking
Report reveals that JPMorgan Chase is the world's top bank for AI, along with Capital One and Royal Bank of Canada, but Europeans are lagging behind Continue Reading
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News
20 Nov 2023
AI productivity gains could result in four-day weeks for millions
Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks Continue Reading
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News
20 Nov 2023
Software engineers worry about speaking out
A culture of fear exists in many software teams, preventing individuals from raising concerns over problems Continue Reading
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News
20 Nov 2023
Former OpenAI boss to lead Microsoft Advanced AI division
Shenanigans over the weekend have seen OpenAI’s former CEO join Microsoft and Twitch’s former CEO step in as OpenAI’s interim CEO Continue Reading
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News
20 Nov 2023
IT not ready for AI, Pure Storage survey finds
Storage, compute and networking hardware won’t cope without upgrades, and that often means total IT infrastructure overhaul Continue Reading
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News
20 Nov 2023
NHS England hits 90% target for electronic patient records
Some 90% of trusts in NHS England have adopted electronic patient records in hospitals, ahead of government schedule Continue Reading
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Feature
20 Nov 2023
Enterprise beams up GenAI and consumer UX to make key applications fly
We look at how generative AI is changing the way enterprise software works Continue Reading
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Tip
17 Nov 2023
WMS vs. OMS: Learn the differences between the two systems
While WMS streamlines warehouse processes, OMS can help improve order management and customer data tracking. Discover more about the differences between WMS and OMS. Continue Reading
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Feature
17 Nov 2023
Why is diversity important in marketing?
Diversity marketing can help marketers improve personalization, connect with younger audiences and increase brand loyalty. However, inauthentic efforts can erode customer trust. Continue Reading
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17 Nov 2023
How generative AI and cloud complement each other
McKinsey partner Bhargs Srivathsan explains the symbiotic relationship between generative AI and cloud that enables organisations to speed up cloud migration. Continue Reading
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17 Nov 2023
How the Australian government is approaching AI
The Australian government is experimenting with AI use cases in a safe environment while it figures out how best to harness the technology. Continue Reading
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17 Nov 2023
How APAC organisations are tapping generative AI
Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges Continue Reading
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E-Zine
17 Nov 2023
CW APAC: Trend Watch: Generative AI in APAC
Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it’s being deployed in healthcare, Australia’s GenAI journey, the technology’s relationship with the cloud and Red Hat’s issues with source code. Continue Reading
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News
17 Nov 2023
US civil society groups demand better conditions for AI workers
Some 24 US civil society groups and unions and have written a letter to the US Senate asking for action to improve the working conditions of the people who train and maintain their artificial intelligence systems Continue Reading
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Feature
17 Nov 2023
Spatial computing redraws the world of work
Immersive technologies such as augmented, mixed and virtual reality are nothing new but next-generation capabilities are coalescing into a spatial computing ecosystem that is set to create a new immersive world of work Continue Reading
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News
17 Nov 2023
Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life
Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be a business moment Continue Reading
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News
17 Nov 2023
Microsoft and Meta quizzed on AI copyright
Large language models are trained using vast amounts of public data – but do the hyperscalers comply with copyright laws? Continue Reading
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Blog Post
17 Nov 2023
Do IT leaders need server upgrades?
Artificial intelligence (AI) has become the new Moore’s Law. Semiconductor manufacturers may strive to double processing power every two years, but that is not what their largest customers actually ... Continue Reading
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News
17 Nov 2023
Capgemini and Heathrow strike deal to enhance passenger experience
Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading
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News
17 Nov 2023
Interview: Walmart’s David Glick discusses technology scale
We speak to Walmart’s head of enterprise business services about managing IT and technology innovation at the retailer Continue Reading
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News
17 Nov 2023
Does third-party support make sense?
We speak to a Rimini Street customer about their experience of managing an Oracle ERP Continue Reading
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Blog Post
16 Nov 2023
NTT illuminates 'tsuzumi' LLM model via photonics-based computing
NTT used its NTT R&D Forum conference and demonstration showcase this year in Tokyo to clarify the company’s vision around All Photonics Network (APN) technology. APN is one of three cores that ... Continue Reading
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Tip
16 Nov 2023
12 applicant tracking system features to look for
HR leaders should look for certain applicant tracking system features when evaluating potential ATSes. Learn which features are most important. Continue Reading
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News
16 Nov 2023
Workato CEO calls for new automation mindset
Workato CEO Vijay Tella urges organisations to go beyond the ‘mechanistic glue’ of automating manual processes and embrace a new automation mindset that focuses on transforming their business Continue Reading
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Blog Post
16 Nov 2023
Custom chatbots and model gardens: putting Private AI to work
Part 2: More to think about It’s essential to decide where to run your Private AI - or who you will get to run it for you, in some cases - but that is just the start. Assuming that you also want ... Continue Reading
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News
16 Nov 2023
Outgoing police tech watchdog warns of declining oversight
The outgoing biometrics and surveillance camera commissioner for England and Wales discusses police deployment of powerful new surveillance technologies, and the declining state of oversight in this area Continue Reading
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News
16 Nov 2023
Cancer Research uses AWS for payments and trial search function
Charity Cancer Research has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials Continue Reading
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Feature
16 Nov 2023
Luxembourg-based cloud provider aims to transform the AI landscape in Europe
Gcore runs cloud services worldwide, which gives the company a front-row seat to observe global computing trends. Now the company expects to lead one of the major trends in Europe Continue Reading
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News
16 Nov 2023
Spotify and Google Cloud expand tech partnership for AI-led user experience improvement push
Music streaming giant Spotify is forging even closer ties with its long-standing cloud partner Google in an effort to improve user experience with the help of artificial intelligence and machine learning Continue Reading
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News
16 Nov 2023
Microsoft ignites chip journey with AI accelerators
The company used its annual Ignite conference to showcase the work it is doing to optimise AI and make more energy-efficient hardware Continue Reading
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News
16 Nov 2023
SAP sustainability study reveals UK businesses lack funding
An annual sustainability study by SAP reveals UK businesses are on the right track, but still face barriers in the long run Continue Reading
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News
16 Nov 2023
Post Office scandal inquiry postpones more key witness hearings
Yet more witness hearings are cancelled due to the Post Office's late disclosure of documents Continue Reading
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Blog Post
16 Nov 2023
Understanding the rise and role of Private AI
Part 1: AI hype vs fear and doubt The leakage of proprietary IP and other data has been one of the biggest corporate fears around generative AI since the launch of ChatGPT. Some companies even ... Continue Reading
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Tip
15 Nov 2023
4 benefits of succession planning
Succession planning can help companies in various ways, including reducing business disruption and recruitment costs. Learn more about some of the benefits. Continue Reading
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News
15 Nov 2023
November Patch Tuesday heralds five new MS zero-days
Microsoft pushes fixes for five new zero-days in its latest monthly update Continue Reading
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News
15 Nov 2023
PeopleSpot dishes out people-related advice
The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities Continue Reading
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Tip
14 Nov 2023
7 Microsoft Dynamics 365 implementation issues
Microsoft Dynamics 365 presents unique implementation challenges for organizations, like data migration and customizations. Explore these challenges and strategies to solve them. Continue Reading
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News
14 Nov 2023
Chip sector gears up for AI revolution
While Nvidia has established its AI dominance, Intel has been working on AI chips running on supercomputers Continue Reading
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News
14 Nov 2023
AMD survey finds AI hardware lacking in many IT departments
Global survey finds that IT leaders are finding it hard to keep up with the pace of change in AI Continue Reading
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Feature
14 Nov 2023
Industry 5.0: What is it and what does its future hold?
As Industry 5.0 becomes a more popular topic of conversation in the business tech world, critics have come out to question its legitimacy as a revolution instead of a progression Continue Reading
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Opinion
14 Nov 2023
What’s the smart way of moving forward with artificial intelligence?
Don’t try to use AI to solve everything at once – be clear about what specific use cases you want Continue Reading
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E-Zine
14 Nov 2023
The UK AI Safety Summit – what did it achieve?
In this week’s Computer Weekly, we look back at the UK government’s AI Safety Summit and assess what it achieved – and what it didn’t. Our latest buyer’s guide examines the future of business software and modernising legacy applications. And we find out how the UK Product Security and Telecommunications Infrastructure Act aims to protect your smart devices. Read the issue now. Continue Reading
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News
13 Nov 2023
Australia’s public cloud spending to hit A$23bn in 2024
Spending on public cloud services in Australia will reach 50% of the total addressable market for the first time in 2024, according to Gartner Continue Reading
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Blog Post
13 Nov 2023
NTT R&D Forum Day 1: A showcase spanning photonics to robotics
As previously noted here, the Computer Weekly Developer Network team found themselves in a far-flung location this week. Not the usual Barcelona, Las Vegas or London conference venue, but NTT’s ... Continue Reading
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News
13 Nov 2023
Dubai Electricity & Water Authority, Avaya extend customer centre alliance
Dubai utility firm enhances its customer care centre to become integrated digital interactive hub, enabling customers to access a wide range of services through an interactive voice system Continue Reading
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News
13 Nov 2023
Encrypted mail service Tuta says it was wrongly accused of being a front for intelligence services
German encrypted email service Tuta, formerly known as Tutanota, has denied claims by a former Canadian police intelligence officer accused of passing secrets to criminals that it was compromised by intelligence services Continue Reading
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News
13 Nov 2023
Vodafone inks strategic partnership with Accenture
Global professional services company to form pan-European and African telco as it announces acceleration of transformation to commercialise operations and accelerate growth Continue Reading
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13 Nov 2023
Modernising legacy applications for cloud-native success
Gartner shares tips for moving existing enterprise applications to a cloud-native architecture. Continue Reading
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News
13 Nov 2023
ICO alerted after technical ‘issue’ exposed college files to student barristers
A training college for barristers has reported a data breach that left sensitive data on hundreds of current and former students accessible to other trainees Continue Reading
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News
13 Nov 2023
Shawbrook Bank slashes mortgage processing time through low code
Specialist business lending and savings bank is using Pegasystems’ low-code platform to rewrite and automate the customer journey Continue Reading
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Feature
13 Nov 2023
Gartner: Modernising legacy applications for cloud-native success
Tips for moving existing enterprise applications to a cloud-native architecture Continue Reading
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Blog Post
11 Nov 2023
Day, me say day, me say day, Linux Foundation say DAOS
Harry Belafonte might have said ‘me say day, me day day-o’ back in the day, but The Linux Foundation say DAOS. The newly launched DAOS Foundation is an initiative aimed at advancing the governance ... Continue Reading
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News
10 Nov 2023
UN disarmament body calls for global action on autonomous weapons
UN draft resolution highlighting the dangers of autonomous weapons passes with overwhelming majority Continue Reading
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Opinion
10 Nov 2023
As the jobs market evolves, maximise opportunities, mitigate AI risk
Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading
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News
10 Nov 2023
Orange Business shifts towards digital, aims to transform SD-WAN with VMware
Business services division of leading connectivity provider unveils strategy to offer end-to-end stack of digital solutions through B2B portfolio and strikes partnership with cloud computing company for software-defined wide-area network offer Continue Reading
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Opinion
10 Nov 2023
How to manage the cultural and operational impact of AI
Organisations will need to address workplace fears of potential job losses, manage change and improve their talent mix to drive success in AI adoption Continue Reading
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Blog Post
09 Nov 2023
CIOs are working on an AI revolution
It is surprising how much focus there was on artificial intelligence at the Gartner Symposium in Barcelona. Generative AI is at the top of the Gartner hype cycle and CIOs are keen to understand and ... Continue Reading
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News
09 Nov 2023
Visa launches artificial intelligence advisory service
Visa is giving its customers the opportunity to tap into its global network of AI experts through its AI Advisory Practice. Continue Reading
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Podcast
09 Nov 2023
Gartner’s CIO agenda: A Computer Weekly Downtime Upload podcast
We speak to Gartner’s Tina Nunno at the analyst firm’s annual conference in Barcelona about IT management challenges Continue Reading
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News
09 Nov 2023
UK government does not see need for specific AI legislation
The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms Continue Reading
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News
09 Nov 2023
How Village Roadshow modernised ITSM with cloud
Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Freshworks' cloud-based ITSM service Continue Reading
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News
09 Nov 2023
Conflict of interest concerns raised over CMA's use of AWS UK public sector discount scheme
Less than a month after the CMA confirmed it would be investigating the competitive impact of AWS preferential pricing deals on the UK cloud market, data reveals the CMA is benefiting from cut-price Amazon cloud services Continue Reading
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
08 Nov 2023
Former Post Office manager has no memory of preparing witness statement in legal dispute
Evidence of computer problems was omitted from the witness statement of a former Post Office manager in a legal battle with a subpostmaster blamed for unexplained accounting shortfalls Continue Reading
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News
08 Nov 2023
AI Summit not the place for human rights, says French finance minister
Despite commitments at the UK’s AI Safety Summit to respect and protect human rights, the French finance minister said it was not the right forum to discuss signatories' human rights records Continue Reading
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News
08 Nov 2023
SAP touts Business Technology Platform as foundation for S/4Hana migrations
SAP claims its Business Technology Platform can help customers ease their transition to S/4Hana and lay the foundation for artificial intelligence initiatives Continue Reading
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Blog Post
07 Nov 2023
We need to give AI more time (series)
This is a guest blogpost by, Evan Kaplan, CEO, InfluxData. Two contrasting forces are driving the AI revolution: generative AI (GenAI), known for its creative prowess, and real-world applications ... Continue Reading
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Tip
07 Nov 2023
5 benefits of Microsoft Dynamics 365
Dynamics 365 offers a comprehensive set of cloud-based business apps to help organizations eliminate data silos, improve decision-making and automate workflows. Continue Reading
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Blog Post
07 Nov 2023
Cloudinary: The 'dramatic' story of JPEG XL support so far
This is a guest post for the Computer Weekly Developer Network written by Jon Sneyers in his role as senior image researcher at Cloudinary, a company that helps engaging brands around the world ... Continue Reading
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News
07 Nov 2023
Post Office disclosure failures delay Horizon scandal inquiry again
Many of the 300,000 emails unearthed could be relevant to evidence from future and past witnesses in the Post Office scandal inquiry Continue Reading
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News
07 Nov 2023
LSE Behavioural Lab highlights critical role of technology in boosting collaboration
Study at behavioural lab of leading UK education establishment finds quality of collaboration outcomes are proportional to quality of meeting technology used by both office-based and remote/hybrid workers Continue Reading
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News
07 Nov 2023
Gartner Symposium: More about AI
The keynote presentation on the second day of the Barcelona conference examined whether artificial intelligence should be more intelligent than humans Continue Reading
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News
07 Nov 2023
VMware consolidates AI push at Explore in Barcelona
VMware’s vision is of ‘cloud smart’ enterprises that run on-premise, in multiclouds and in the ‘edge cloud’, with secure and compliant generative AI fuelling efficient business processes Continue Reading