IT operations management and IT support

M&S suspends all online sales as cyber attack worsens

M&S shuts down online sales as it works to contain and mitigate a severe cyber attack on its systems Continue Reading

By

• Alex Scroxton, Security Editor

M&S systems remain offline days after cyber incident

M&S is still unable to provide contactless payment or click-and-collect services amid a cyber attack that it says has forced it to move a number of processes offline to safeguard its customers, staff and business Continue Reading

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• Alex Scroxton, Security Editor

Challenges persist as UK’s Cyber Security and Resilience Bill moves forward

Elements of the Cyber Security and Resilience Bill are welcome but questions remain about how best to act in the face of persistent challenges like geopolitical chaos, threats to critical infrastructure, and technological advances Continue Reading

By

• James Morris, CSBR

South East Water modernises through Google Cloud

Utility’s five-year transformation project sees it adopt Google Cloud technologies to help change how it works Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Daniele Tonella, CTO, ING

The bank’s global CTO has been in the role for less than a year and in that time has been working his way through four layers of tech Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amid uncertainty, Armis becomes newest CVE numbering authority

Amid an uncertain future for vulnerability research, exposure management company Armis has been given the authority to assign CVE IDs to newly discovered vulnerabilities Continue Reading

By

• Alex Scroxton, Security Editor

Cyber attack downs systems at Marks & Spencer

A cyber attack at Marks & Spencer has caused significant disruption to customers, leaving them unable to make contactless payments or use click-and-collect services Continue Reading

By

• Alex Scroxton, Security Editor

CW Innovation Awards: M1 aims to become digital-native telco

The digital-first telco is running all its back-end systems on the cloud, enabling it to speed up decision-making and enhance customer service Continue Reading

By

• Eileen Yu

CW Innovation Awards: DBS AI assistant slashes call times and boosts productivity

The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience Continue Reading

By

• Aaron Tan, TechTarget

Collaboration is the best defence against nation-state threats

The rise of DeepSeek has prompted the usual well-documented concerns around AI, but also raised worries about its potential links to the Chinese state. The Security Think Tank considers the steps security leaders can take to counter threats posed by nation state industrial espionage? Continue Reading

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• Stephen McDermid, Okta

Microsoft remains committed to AI in France

During its recent AI tour event in Paris, Microsoft reiterated its commitment to investing more than ever in France Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

What is troubleshooting and why is it important?

Troubleshooting is a systematic approach to problem-solving often used to find and correct issues with complex machines, electronics, computers and software systems. Continue Reading

By

• Paul Kirvan
• Andrew Zola

AI surveillance towers place migrants in ‘even greater jeopardy’

The use of autonomous surveillance towers throughout the English coast forces migrants into increasingly dangerous routes and contributes to their criminalisation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Google bets on unifying security tools to ease CISO pain

At Google Cloud Next in Las Vegas, Google launches its Unified Security platform with the goal of bringing together disparate security solutions to help cyber leaders and practitioners address their most keenly felt pain points Continue Reading

By

• Alex Scroxton, Security Editor

What is total cost of ownership (TCO)?

Total cost of ownership (TCO) is an estimation of the expenses associated with purchasing, deploying, managing, using and retiring IT assets, such as a product or piece of equipment. Continue Reading

By

• Katie Terrell Hanna
• Stephen J. Bigelow, Senior Technology Editor

Spirit of openness helps banks get serious about stopping scams

Recent announcements show that banks, financial services firms and IT companies are increasing efforts to curb online scams Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

DeepSeek will help evolve the conversation around privacy

The rise of DeepSeek has prompted the usual well-documented concerns around AI, but also raised worries about its potential links to the Chinese state. The Security Think Tank considers the steps security leaders can take to counter threats posed by nation state industrial espionage? Continue Reading

By

• Nick New, Optalysys

What is sustainability risk management (SRM)?

Sustainability risk management (SRM) is a business strategy that aligns profit goals with a company's environmental, social and governance (ESG) policies. Continue Reading

By

• Robert Sheldon

UK SMEs losing over £3bn a year to cyber incidents

A lack of access to technology, little to no staff training, and competing priorities are losing UK SMEs up to £3.4bn to cyber incidents every year Continue Reading

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• Alex Scroxton, Security Editor

Post Office can’t find evidence for over 1,000 Horizon scandal redress claimants

The Post Office has no evidence of errors for more than 1,000 subpostmasters applying for compensation through the Horizon Shortfall Scheme Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tech sector still failing to rid supply chains of forced labour

KnowTheChain’s latest benchmark analysis of the IT sector’s efforts to address forced labour in supply chains shows there has been very little improvement in their due diligence practices over the last half decade Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Keysight introduces AI network architecture validation, optimisation tool

Tool designed to validate the network performance of AI workloads and system infrastructure by adjusting and optimising parameters Continue Reading

By

• Joe O’Halloran, Computer Weekly

Bridging Borders: The rise of Ukrainian-British tech collaboration

The IT sectors of the UK and Ukraine have built strong relationships since Russia’s invasion of the latter, and there is more to come, writes the IT Ukraine Association’s ambassador in the UK Continue Reading

By

• Alexandra Govorukha

Nvidia tackles graphics processing unit hogging

People may try to lock up GPU resources even if they don’t need them all day – but not anymore, thanks to Nvidia KAI Scheduler Continue Reading

By

• Cliff Saran, Managing Editor

Post Office Capture and Ecco+ users asked to make contact with Scottish statutory body

Scottish statutory body attempting to contact people that might have been wrongly convicted of crimes based on the Post Office’s flawed systems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Scottish support group for Post Office scandal victims launched

Support group calls on former subpostmasters in Scotland who have been affected by Horizon errors to come forward Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Top 1,000 IT service providers in scope of UK cyber bill

The government’s proposed Cyber Security and Resilience Bill is set to include regulatory provisions covering both datacentre operators and larger IT service providers Continue Reading

By

• Alex Scroxton, Security Editor

Reassessing UK law enforcement data adequacy

Computer Weekly takes stock of proposed changes to the UK’s law enforcement data protection rules and how it could affect data adequacy with the European Union Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Meeting the UK’s compute capacity needs: Alternatives to hyperscale datacentre builds

Since coming to power, the Labour government has set out plans to accelerate new datacentre builds. We look at how this is evolving Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

More than 200 Lloyds Bank bosses to receive artificial intelligence training

Lloyds Banking Group is running a six-month training programme with the aim of building AI skills among its senior leadership Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

4 Day Week Foundation launches tech sector pilot

UK tech firms are being invited to join a pilot programme run by the 4 Day Week Foundation, which aims to help prepare them for implementing shorter working weeks Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Public Accounts Committee calls out legacy IT

Unsupported and out-of-date software and hardware are hindering the government’s artificial intelligence plans for the public sector Continue Reading

By

• Cliff Saran, Managing Editor

What is IT operations (IT ops)?

The term IT operations (IT ops) describes the many processes and services an IT department manages and maintains within an organization. Continue Reading

By

• Kinza Yasar, Technical Writer
• Paul Kirvan
• Kate Brush

Kroll reviewing Post Office Horizon’s current integrity and discrepancy identification

The Post Office appoints third party to review Horizon following concerns about current version of the system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MPs demand government reconsider response to Post Office compensation report

Select committee calls on government to ‘reflect and revise’ response to Post Office scandal compensation scheme Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Sean Green, Birkbeck, University of London

Birkbeck University interim CIO got a taste for the ‘exciting’ and ‘challenging’ role of a tech leader in higher education while in his previous role at the University of East Anglia Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Netherlands bets on brain-inspired computing for a greener future

The Netherlands is building a neuromorphic computing ecosystem, harnessing brain-inspired tech for unprecedented energy efficiency Continue Reading

By

• Kim Loohuis

‘Bankenstein’ and a cold calculation means banking crashes will continue

Following a three-day crash at Barclays, UK banks were forced to explain to MPs when, how and why digital services became unavailable over past two years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Jetstar is tapping data analytics

Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations Continue Reading

By

• Stephen Withers

Dutch workforce faces radical transformation as AI adoption accelerates

While the Netherlands leads Europe in AI adoption, a deeper analysis of the labour market reveals a more nuanced narrative than the apocalyptic predictions of job losses Continue Reading

By

• Kim Loohuis

Air New Zealand takes off with digital transformation deal

The airline aims to become a digital leader with TCS’s help to improve fleet management, crew scheduling and ground services through the use of artificial intelligence Continue Reading

By

• Aaron Tan, TechTarget

Cinema is given a new lease of life by Danes and data

Those who think that cinema is dying out are failing to see the full picture and move with the times, according to Danish entertainment company Nordisk Film Continue Reading

By

• Matthew Staff

Largest ever cyber deal reflects Google’s CNAPP ambitions

In a signal of its future ambitions, Google lays down $32bn to acquire cloud-native application protection platform Wiz, reflecting the increasing need to secure multicloud environments Continue Reading

By

• Alex Scroxton, Security Editor

Online Safety Act measures come into effect

Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Satellite technology to provide broadband to remote areas of Buckinghamshire

Buckinghamshire Council harnesses low Earth orbit technology to serve the most remote areas of the county with ultrafast broadband Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society

Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will win out Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government announces inevitable end to Payments Services Regulator

The government has abolished the Payments Services Regulator and will move responsibilities to Financial Conduct Authority Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Driving licence data could be used for police facial recognition

The government’s Crime and Policing Bill could allow police to access the UK driving licence database for use in facial recognition watchlists, but the Home Office denies biometric data would be repurposed in this way Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Supercars team BJR taps Extranet Systems for racing edge

As the demands of motorsports grow, Supercars team Brad Jones Racing turns to IT specialist Extranet Systems to manage crucial areas such as security, backup and disaster recovery Continue Reading

By

• Stephen Withers

Singapore Airlines to roll out Salesforce Agentforce

Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences Continue Reading

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• Aaron Tan, TechTarget

March Patch Tuesday brings 57 fixes, multiple zero-days

The third Patch Tuesday of 2025 brings fixes for 57 flaws and a hefty number of zero-days Continue Reading

By

• Alex Scroxton, Security Editor

Musk claims of Ukraine DDoS attack derided by cyber community

Elon Musk draws criticism after accusing Ukraine of being behind a significant DDoS attack against social media platform X Continue Reading

By

• Alex Scroxton, Security Editor

Perimeter security appliances source of most ransomware hits

Perimeter security appliances and devices, particularly VPNs, prove to be the most popular entry points into victim networks for financially motivated ransomware gangs, according to reports Continue Reading

By

• Alex Scroxton, Security Editor

Dutch police disrupt half of ransomware operations, finds embedded PHD student

Dutch PhD study reveals the impact of centralised intelligence and strategic interventions in the fight against ransomware Continue Reading

By

• Kim Loohuis

Government announcement on Fujitsu talks add ‘vague words’ and no interim payment

Peer James Arbuthnot says he is ‘disappointed’ that there was no mention of an interim payment in announcement of government’s latest talks with Fujitsu Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Going beyond search: Elastic’s observability and security play

Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation Continue Reading

By

• Aaron Tan, TechTarget

Big bank systems crashed for over 800 hours in last two years due to IT outages

Bank bosses forced to reveal extent of banking IT failures to MPs on the Treasury Select Committee Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NHS investigating how API flaw exposed patient data

NHS patient data was left vulnerable by a flaw in an application programming interface used at online healthcare provider Medefer Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Few UK organisations ready to seize agentic AI opportunity

Agentic AI promises to automate manually intensive tasks intelligently, yet few business leaders feel their organisation is ready to deploy it Continue Reading

By

• Cliff Saran, Managing Editor

Jio, AMD, Cisco and Nokia to build telecom AI platform

India’s Jio Platforms, AMD, Cisco and Nokia have teamed up to develop an Open Telecom AI Platform aimed at improving the efficiency and security of telco networks through artificial intelligence and automation Continue Reading

By

• Aaron Tan, TechTarget

European fintech must take different path to Trump’s US on diversity

Leading light in women in fintech says Europe must take separate path to Trump’s US on diversity, equity and inclusion Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NHS staff lack confidence in health service cyber measures

NHS staff understand their role in protecting the health service from cyber threats and the public backs them in this aim, but legacy tech and a lack of training are hindering efforts, according to BT Continue Reading

By

• Alex Scroxton, Security Editor

What is quantum in physics and computing?

A quantum, the singular form of quanta, is the smallest discrete unit of any physical entity. For example, a quantum of light is a photon, and a quantum of electricity is an electron. Continue Reading

By

• Mary E. Shacklett, Transworld Data
• Gavin Wright

Secure software: Third-party suppliers your first-party risk

Outgoing CISA chief Jen Easterly called on buyers to demand better security standards from their software suppliers. The Security Think Tank considers what better means, and what best practice for secure software procurement looks like in 2025 Continue Reading

By

• Ejona Preci, Lindal Group

CVE volumes head towards 50,000 in 2025, analysts claim

Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities Continue Reading

By

• Alex Scroxton, Security Editor

CISOs spending more on insider risk

Insider risk management budgets have more than doubled in the past 12 months and look set to grow further still in 2025, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Scottish police fail to record ethnicity in DNA database

Scottish policing bodies are failing to properly record and publish data on the ethnicity of arrested people, making it impossible to determine whether they are discriminating against certain sections of the population Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Singapore rolls out guidelines to bolster cloud and datacentre resilience

New advisory guidelines to enhance resilience and security of cloud services and datacentres in Singapore amid potential service disruptions and growing cyber threats Continue Reading

By

• Aaron Tan, TechTarget

European Union calls for more cyber data-sharing with Nato

Updates to the EU’s Cyber Blueprint, establishing best practice for multilateral security incident response in Europe, include calls for more collaboration with Nato member states, as the geopolitical environment becomes ever more fractious Continue Reading

By

• Alex Scroxton, Security Editor

HMRC working to resolve system glitch that doubles self-assessment tax rebates

A communications glitch in systems processing tax self-assessments has seen rebates duplicated in ‘very niche scenarios’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What is a batch file?

A batch file is a script file that stores commands to be executed in a serial order. Continue Reading

By

• Rahul Awati

A landscape forever altered? The LockBit takedown one year on

The NCA-led takedown of the LockBit ransomware gang in February 2024 heralded a transformative year in the fight against cyber crime. One year on, we look back at Operation Cronos and its impact Continue Reading

By

• Alex Scroxton, Security Editor

Fujitsu’s £600m-plus prize with His Majesty’s ‘cash cow’ in 2025

Controversial supplier continues to reap the rewards of government IT contracts despite its participation in ‘ghastly fraud’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Kubernetes: Navigating the pitfalls and pathways to success

Nutanix’s APAC chief technology officer outlines the lessons learned by enterprises adopting Kubernetes, from avoiding cloud lock-in to mastering lifecycle management, and bridging the gap between legacy and cloud-native skillsets Continue Reading

By

• Stephen Withers

What is function as a service (FaaS)?

Function as a service (FaaS) is a cloud computing model that enables cloud customers to develop applications and deploy functionalities and only be charged when the functionality executes. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Stephen J. Bigelow, Senior Technology Editor
• Sarah Lewis

CaixaBank outlines artificial intelligence intentions in €5bn plan

Spanish bank announces Cosmos, an investment in its processes and technology that sits within its €5bn strategic plan Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

European and African tech skills programme could increase economic ties

Africa is a continent on the up, and if Europe wants to form lucrative relationships with its nations, it must have something to trade. IT skills and knowledge exchanges unlock opportunities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Security Interviews: Yevgeny Dibrov, Armis

Armis CEO Yevgeny Dibrov talks about how his military service and intelligence work opened the door into the world of cyber security entrepreneurship Continue Reading

By

• Alex Scroxton, Security Editor

Gartner: CISOs struggling to balance security, business objectives

Only 14% of security leaders can ‘effectively secure organisational data assets while also enabling the use of data to achieve business objectives’, according to Gartner Continue Reading

By

• Alex Scroxton, Security Editor

Government launches consultation on plan to streamline business through e-invoicing

Government announces 12-week consultation on electronic invoicing as part of its plan for change Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Baltic skills programme to help reduce European skills gap via Africa

Lithuanian project sets out to connect professionals in Africa with European businesses in need of skills Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CCRC reviewing 17 Post Office convictions with potential Capture software involvement

Statutory body began looking at convictions of subpostmasters who used the Capture system following the wider understanding of the Post Office Horizon scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fujitsu public sector boss says supplier has advantage in HMRC bid despite Post Office scandal

Fujitsu public sector boss is banking on huge deals with HMRC despite Post Office scandal, after another lucrative year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

F1’s Red Bull charges 1Password to protect its 2025 season

For the upcoming 2025 Formula 1 season, Oracle Red Bull Racing adds cyber security partner 1Password to its roster of team suppliers and sponsors Continue Reading

By

• Alex Scroxton, Security Editor

Courting global talent: How can Web3 startups attract the best developers in the world?

James Strudwick, executive director at Web3 tech startup Starknet Foundation, on how to attract the best talent in the Web3 space Continue Reading

By

• James Strudwick

Self-healing networks: The next evolution in network management

The age of AI is highlighting the security risks and pitfalls of traditional network management techniques. Self-healing networks may offer a solution that not only bolsters security, but makes IT and network teams more efficient Continue Reading

By

• Isla Sibanda

UK’s Cyber Monitoring Centre begins incident classification work

The Cyber Monitoring Centre will work to categorise major incidents against a newly developed scale to help organisations better understand the nature of systemic cyber attacks and learn from their impact Continue Reading

By

• Alex Scroxton, Security Editor

MPs to scrutinise use of artificial intelligence in the finance sector

MPs launch inquiry into the use of artificial intelligence technologies in the financial services sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

“Unsafe At Any Speed”. Comparing automobiles to code risk

Outgoing CISA chief Jen Easterly called on buyers to demand better security standards from their software suppliers. The Security Think Tank considers what better means, and what best practice for secure software procurement looks like in 2025. Continue Reading

By

• Tyler Shields

New Relic extends observability to DeepSeek

The observability tools supplier now offers enhanced monitoring for DeepSeek models to help businesses reduce the costs and risks of generative AI development Continue Reading

By

• Aaron Tan, TechTarget

Vigilant buyers are the best recipe for accountable suppliers

In January 2025, outgoing CISA chief Jen Easterly called on IT buyers to demand better security standards from their software suppliers. The Security Think Tank considers what better means, and what does best practice for secure software procurement looks like in 2025. Continue Reading

By

• Aditya K Sood, Aryaka

Barclays hit by major IT outage on HMRC deadline day

Customers of Barclays Bank are left unable to access web app and online banking following a significant IT outage that seems to have come at the worst possible time Continue Reading

By

• Alex Scroxton, Security Editor

Interview: Digital tech fuels AutoTrader’s drive into the future

Led by a technology enthusiast, AutoTrader is on a digital journey that began when it decided to take a different route in 2007 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Where IT comes from: Behind the scenes at Pure Storage’s European R&D centre

We look inside Pure Storage’s Prague research and development centre, where multi-year projects parallel real lifecycles of deployed hardware and the complexities that arise over time Continue Reading

By

• Antony Adshead, Storage Editor

US indicts five in fake North Korean IT contractor scandal

The US authorities have accused five men, including two American citizens, of involvement in a scheme which saw companies duped into hiring fake North Korean IT contractors Continue Reading

By

• Alex Scroxton, Security Editor

UK eVisa system problems persist despite repeated warnings

Travellers are already having issues boarding UK-bound flights, while refugees have been left with no way to prove their immigration status in the UK, just two weeks after the Home Office transitioned to electronic visas Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Zebra gallops ahead in APAC, driven by automation and e-commerce

Zebra Technologies is riding the wave of e-commerce and automation in APAC, fuelling strong growth with RFID technology, tablets and scanners that boost business productivity and efficiency Continue Reading

By

• Aaron Tan, TechTarget

Privacy professionals expect budget cuts, lack confidence

Over 50% of privacy professionals in Europe expect to see less money earmarked for data security initiatives in 2025, and many don’t have faith their organisations are taking the issue seriously, according to an ISACA report Continue Reading

By

• Alex Scroxton, Security Editor

Funksec gang turned up ransomware heat in December

The criminal ransomware fraternity was hard at work over the festive period, with attack volumes rising and a new threat actor emerging on the scene Continue Reading

By

• Alex Scroxton, Security Editor

Government plans to revamp digital services to save £45bn

Legacy IT and the use of tech contractors is costing taxpayers billions. The government aims to fix the public sector with AI and new digital services Continue Reading

By

• Cliff Saran, Managing Editor