IT operations management and IT support

Interview: Wayne Barlow, head of terminal products, Bloomberg

Techie turned business leader Wayne Barlow heads up the development of Bloomberg’s customer-touching terminal software Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

System integrators to capture $43bn in enterprise services

While telcos focus on providing connectivity, system integrators are capturing a projected $43bn in enterprise services by embedding AI and cloud capabilities directly into industry-specific workflows Continue Reading

By

• Edwin Lin

Bank of America builds GenAI assistant for instant answers for customers

Queries that would take an employee an hour to answer are completed almost instantaneously with the Bank of America’s generative AI assistant Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Harrods hit by second cyber attack in six months

Data on approximately 430,000 Harrods shoppers was stolen in a third-party breach, but the cyber attack is not related to an earlier Scattered Spider incident, says the retailer Continue Reading

By

• Alex Scroxton, Security Editor

Global payments network Swift builds blockchain capability

Not-for-profit global payments network to initially use blockchain-based shared ledger for cross-border payments, with further use cases to follow Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: GitLab CTO on freeing developers for innovation with AI

Sabrina Farmer explains how GitLab’s platform for the software development lifecycle is using artificial intelligence to help eliminate developer toil and drive innovation Continue Reading

By

• Aaron Tan, Informa TechTarget

Okta CEO: AI security and identity security are one and the same

At Oktane 2025 in Las Vegas, Okta CEO Todd McKinnon describes AI security and identity security as inseparable as he tees up a series of agentic security innovations Continue Reading

By

• Alex Scroxton, Security Editor

How Mediacorp stops livestreams from freezing at key moments

Singapore’s national broadcaster has achieved a 99.5% crash-free rate for its mobile apps by using observability tools to find and fix issues in real time, ensuring a smoother experience for users Continue Reading

By

• Aaron Tan, Informa TechTarget

Oktane 2025: Okta takes aim at agentic AI governance gap

Identity specialist Okta is laying the groundwork for a number of incoming announcements designed to help its customers get to grips with the challenge of securing non-human, agentic identities. Continue Reading

By

• Alex Scroxton, Security Editor

SolarWinds warns over dangerous RCE flaw

A newly uncovered RCE flaw in SolarWinds’ helpdesk product bypasses two previously issued fixes, and users should prioritise updates as exploitation is likely to occur Continue Reading

By

• Alex Scroxton, Security Editor

‘Our worst day’: The untold story of the Electoral Commission cyber attack

As head of digital at The Electoral Commission, Andrew Simpson’s mettle was tested when threat actors gained access to the regulator’s email systems and accessed sensitive voter data. Three years on, he tells his story to Computer Weekly Continue Reading

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• Alex Scroxton, Security Editor

From breach to resilience: How the Electoral Commission rebuilt its cyber defences

The UK's Electoral Commission fell victim to a major cyber attack in 2022. Three years on, the organisation is reflecting on its experience and sharing the lessons it learned to help others improve their security resilience. Continue Reading

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• Andrew Simpson, The Electoral Commission

Are AI agents a blessing or a curse for cyber security?

Agentic AI is touted as a helpful tool for managing tasks, and cyber criminals are already taking advantage. Should information security teams look to AI agents to keep up? Continue Reading

By

• Danny Palmer

UK banks still run software code written more than 60 years ago

More than half of UK banks still rely on computer code written in or before the 1970s, and which is understood by only a few of their staff Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lufthansa pilots EU Digital Identity Wallet-based travel

Travellers will only be required to tap their phone to pass the various steps of checking in and boarding aircraft Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NCC: How RaaS team-ups help Scattered Spider enhance its attacks

Scattered Spider’s alliances with ransomware-as-a-service gangs act as a force multiplier for the scope, and number, of its cyber attacks, according to NCC Group analysts Continue Reading

By

• Alex Scroxton, Security Editor

Cyber leaders must make better use of risk experts

The Computer Weekly Security Think Tank considers how security leaders can help assure access to the new and innovative cloud tech while minimising risk and ensuring they do not fall foul of regulators. Continue Reading

By

• Ellie Hurst, Advent IM
• Mike Gillespie

Telcos urged to ‘delayer’ for survival and growth

Faced with commoditised services and low returns, telcos must radically restructure into separate infrastructure, network and service units to unlock value and innovate, says Kearney Continue Reading

By

• Aaron Tan, Informa TechTarget

Arqit to support NCSC’s post-quantum cryptography pilot

Quantum specialist Arqit will provide specialised post-quantum migration planning services to organisations preparing to address the imminent risks to traditional cryptography Continue Reading

By

• Alex Scroxton, Security Editor

M&S parts ways with CTO after cyber attack

M&S chief digital and technology officer Rachel Higham steps back from her role in the wake of the April 2025 cyber attack on the retailer’s systems Continue Reading

By

• Alex Scroxton, Security Editor

Students an increasing source of cyber threat in UK schools

Insider threats arising from student activity now appears to be the chief cause of notifiable cyber or data breach incidents in Britain’s schools Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Sebastiaan Kalshoven, ASN Bank

Sebastiaan Kalshoven combines boldness of vision with back-up plans in transformation of Dutch retail bank  Continue Reading

By

• Martin Veitch

Splunk.conf: Cisco and Splunk expand agentic SOC vision

The arrival of agentic AI in the security operations centre heralds an era of simplification for security professionals, Splunk claims Continue Reading

By

• Alex Scroxton, Security Editor

Post Office Horizon scandal explained: Everything you need to know

Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Splunk.conf: Splunk urges users to eat their ‘cyber veggies’

The dawn of AI-enabled cyber attacks makes it even more important for defenders to bring their A-game, particularly when it comes to getting the basics right Continue Reading

By

• Alex Scroxton, Security Editor

Platform engineering is about more than what’s going on Backstage

We speak to industry experts about how they see the role of platform engineering supporting DevOps Continue Reading

By

• Joe Fay

US politicians ponder Wimwig cyber intel sharing law

US cyber data sharing legislation is set to replace an Obama-era law, but time is running out to get it over the line, with global ramifications for the security industry, and intelligence and law enforcement communities Continue Reading

By

• Alex Scroxton, Security Editor

SLA promises, security realities: Navigating the shared responsibility gap

The Computer Weekly Security Think Tank considers how security leaders can help assure access to the new and innovative cloud tech while minimising risk and ensuring they do not fall foul of regulators. Continue Reading

By

• Aditya K Sood, Aryaka

Lloyds Bank to use Workday software to help select staff for redundancy

Lloyds Banking Group will analyse data on HR software to help it select staff for redundancy Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Metrobank is tapping VMware Cloud Foundation

The Philippine bank has adopted nearly all of the capabilities in VMware’s private cloud platform to modernise its IT infrastructure while reaping cost savings Continue Reading

By

• Aaron Tan, Informa TechTarget

Number of UK banks reporting AI-driven productivity improvements doubles

Survey shows that half of UK banks will increase spending on artificial intelligence as more see AI-related productivity gains Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Bridging the SLA gap: A guide to managing cloud provider risk

The Computer Weekly Security Think Tank considers how security leaders can help assure access to the new and innovative cloud tech while minimising risk and ensuring they do not fall foul of regulators. Continue Reading

By

• John Bruce, Quorum Cyber

IT departments face huge Windows 10 support bill

When Windows 10 reaches end-of-life on October 14th, organisations will need to purchase an Extended Support contract to receive Microsoft patches Continue Reading

By

• Cliff Saran, Managing Editor

Open banking take-up grows by a third

Rising payments are driving the adoption of open banking, with more than 15 million users in July Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Scottish Widows completes migration of millions of accounts to TCS platform

Pension provider reaches milestone in its digital transformation with Indian IT services giant Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fujitsu’s roots in government go too deep

MPs and peers call on prime minister to review Japanese supplier’s ‘eligibility’ to bid for government contracts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What should platform engineering look like?

Platform engineering can help IT infrastructure and operations teams become faster, more responsive and empathetic with internal customers Continue Reading

What should platform engineering look like?

Platform engineering can help IT infrastructure and operations teams become faster, more responsive and empathetic with internal customers Continue Reading

By

• Charles Betz

Zopa Bank seeks partners to form AI skills coalition

Survey by Juniper Research and Zopa Bank reveals full return on investment in artificial intelligence over next five years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

VMware rides on private cloud renaissance in APAC

As enterprise rebalance workload placements and reinvest in private cloud infrastructure, Broadcom is positioning its VMware Cloud Foundation as the new standard for hybrid operations Continue Reading

By

• Aaron Tan, Informa TechTarget

Ransomware activity levelled off in July, says NCC

Ransomware levels held steady in the month of July, although the risk remained as persistent as ever Continue Reading

By

• Alex Scroxton, Security Editor

Three new Citrix NetScaler zero-days under active exploitation

Citrix patches three new vulnerabilities in its NetScaler lines warning of active zero-day exploitation by an undisclosed threat actor Continue Reading

By

• Alex Scroxton, Security Editor

Dartmouth College’s infrastructure head on solving the VMware puzzle and serving Ivy League needs

Ty Peavey from Dartmouth College counts his rapid answer to the Broadcom-VMware farrago as one of his best calls Continue Reading

By

• Martin Veitch

Moscow exploiting seven-year-old Cisco flaw, says FBI

US authorities warn of an uptick in state-sponsored exploitation of a seven-year-old vulnerability in Cisco's operating system software Continue Reading

By

• Alex Scroxton, Security Editor

Apple iOS update fixes new iPhone zero-day flaw

Latest Apple zero-day found in the ImageIO framework opens the door for targeted zero-click attacks on iPhone users Continue Reading

By

• Alex Scroxton, Security Editor

Police investigation into Post Office scandal to cost more than £50m

Metropolitan Police-led investigation into Post Office scandal is expected to run to 2030 and cost taxpayers tens of millions of pounds Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Simon Goodyear, chief information and technology officer, Redwood Bank

Redwood Bank’s new IT boss is a problem solver who wants to eradicate every unnecessary Excel spreadsheet Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Commvault users told to patch two RCE exploit chains

Storage firm Commvault fixes four vulnerabilities that, when combined, create a pair of RCE exploit chains that could be used to target on-premise customers with ransomware and other nasties Continue Reading

By

• Alex Scroxton, Security Editor

Jack of all managed security services, or master of none?

Large managed cyber services providers rule the roost when it comes to security buying priorities, but could this be watering down the overall quality of services available on the market? Continue Reading

By

• Andy Kays, Socura

Google spins up agentic SOC to speed up incident management

Google Cloud elaborates on its vision for securing artificial intelligence unveiling new protections and capabilities across its product suite Continue Reading

By

• Alex Scroxton, Security Editor

ISACA launches AI security management certification

ISACA accredited security professionals can now pursue a new AI security management credential Continue Reading

By

• Alex Scroxton, Security Editor

L’Oréal to promote cyber resilience for Britain’s beauty salons

L’Oréal UK and Ireland will work with law enforcement, cyber educators and students, and other large organisations to help thousands of small salons across the UK improve their cyber resilience practice Continue Reading

By

• Alex Scroxton, Security Editor

Warlock claims ransomware attack on network services firm Colt

UK network services firm Colt is attempting to recover various customer-facing systems following a cyber attack that has been claimed by the Warlock ransomware gang and may have arisen via a SharePoint flaw Continue Reading

By

• Alex Scroxton, Security Editor

Would you hire a hacker?

At a time when cyber security breaches are on the up and skills remain in short supply, security experts believe we may be missing a trick by overlooking unconventional sources of talent Continue Reading

By

• Cath Everett

Autocratic UAE gets democratic artificial intelligence

US-China rivalry has come to a head in authoritarian Gulf state UAE, where OpenAI is attempting to make a stand for democracy and free speech Continue Reading

By

• Mark Ballard

Santander will make AI training mandatory for all staff in 2026

Spanish banking giant announces mandatory AI training for staff, and collaborates with OpenAI on a ‘data and AI-first transformation’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Researchers firm up ShinyHunters, Scattered Spider link

ReliaQuest researchers present new evidence that firms up a potential link, or outright partnership, between the ShinyHunters and Scattered Spider cyber gangs Continue Reading

By

• Alex Scroxton, Security Editor

UK state-owned bank goes cloud-native

State-owned National Savings and Investments bank used contract renewal as an opportunity to keep pace with changes in the market Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What boards should look for in a CISO

The role of the chief information security officer has evolved dramatically over the years – and will continue to do so. What should boards really looking for when hiring a security leader in 2025? Continue Reading

By

• Rinki Sethi, Upwind Security

ShinyHunters Salesforce cyber attacks explained: What you need to know

Computer Weekly gets under the skin of an ongoing wave of ShinyHunters cyber attacks orchestrated via social engineering against Salesforce users Continue Reading

By

• Alex Scroxton, Security Editor

How CISOs can adapt cyber strategies for the age of AI

Traditional security measures may not be able to cope with the AI reality. In order to safeguard enterprise operations, reputation and data integrity in an AI-first world, security leaders need to rethink. Continue Reading

By

• Martin Riley, Bridewell Consulting

Black Hat USA: Startup breaks secrets management tools

Researchers at Cyata, an agentic identity specialist that has just emerged from stealth, found 14 CVEs in the widely used CyberArk Conjur and HashiCorp Vault enterprise secrets management platforms Continue Reading

By

• Alex Scroxton, Security Editor

Cyber criminals would prefer businesses don’t use Okta

Okta details a phishing campaign in which the threat actor demonstrated some unusually strong opinions on what authentication methods they would like their targets to use Continue Reading

By

• Alex Scroxton, Security Editor

NCSC updates CNI Cyber Assessment Framework

Updates to the NCSC’s Cyber Assessment Framework are designed to help providers of critical services better manage their risk profiles Continue Reading

By

• Alex Scroxton, Security Editor

Australian scaleup to bring AI-led data protection to the MoD

The UK’s Ministry of Defence is embracing AI-led data protection in the wake of a major privacy breach, enlisting Australian cyber firm Castlepoint Systems to oversee sensitive records Continue Reading

By

• Alex Scroxton, Security Editor

Attacker could defeat Dell firmware flaws with a vegetable

Cisco Talos discloses five vulnerabilities in cyber security firmware used on Dell Latitude and Precision devices, including one that could enable an attacker to log on with a spring onion Continue Reading

By

• Alex Scroxton, Security Editor

Black Hat USA: Halcyon and Sophos tag-team ransomware fightback

Ransomware experts Halcyon and Sophos are to pool their expertise in ransomware, working together to enhance data- and intelligence-sharing and bringing more comprehensive protection to customers Continue Reading

By

• Alex Scroxton, Security Editor

Proliferation of on-premise GenAI platforms is widening security risks

Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams Continue Reading

By

• Alex Scroxton, Security Editor

Integrated platforms offer lifeline to Singapore’s F&B sector

A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures Continue Reading

By

• Aaron Tan, Informa TechTarget

Interview: How ITSM helps deliver results at McLaren Racing

We speak to Dan Keyworth, director of business technology at McLaren Formula One Team, about how IT keeps the F1 team on track Continue Reading

By

• Cliff Saran, Managing Editor

The blind spot: digital supply chain is now a board-level imperative

Many companies lack visibility into complex digital supply chains, meaning hidden risks and regulatory exposure. Cyber security requires continuous mapping and board engagement Continue Reading

By

• Tim Grieveson

ServiceNow targets ‘data hell’, eyes BI play

The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market Continue Reading

By

• Aaron Tan, Informa TechTarget

UK flights suspended after air traffic control outage

Flights arriving and departing from the UK were disrupted by an outage affecting technical systems at air traffic control body NATS’ Swanwick facility Continue Reading

By

• Alex Scroxton, Security Editor

Scattered Spider tactics continue to evolve, warn cyber cops

CISA, the FBI, NCSC and others have clubbed together to update previous guidance on Scattered Spider's playbook, warning of new social engineering tactics and exploitation of legitimate tools, among other things Continue Reading

By

• Alex Scroxton, Security Editor

MS Authenticator users face passkey crunch time

The deadline for moving to passkeys in Microsoft Authenticator is rapidly approaching, and users are advised to take action now Continue Reading

By

• Alex Scroxton, Security Editor

AI-enabled security pushes down breach costs for UK organisations

Organisations that are incorporating AI and automation into their cyber security practice are seeing improved outcomes when incidents occur, according to an IBM study Continue Reading

By

• Alex Scroxton, Security Editor

Global cyber spend will top $200bn this year, says Gartner

Worldwide spending on cyber security will hit another record high in 2025, and will go higher still next year Continue Reading

By

• Alex Scroxton, Security Editor

Post Office will not compensate subpostmasters for IT outage

Subpostmasters were unable to trade for nearly two hours last week when a problem at a Fujitsu datacentre put the Horizon system offline, but they will receive no payment for lost business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Digital literacy vs. digital fluency: Learn the differences

Business and IT leaders alike need their workers to develop digital capabilities. Here are some terms that can help convey that need. Continue Reading

By

• Mary K. Pratt

SharePoint users hit by Warlock ransomware, says Microsoft

Microsoft’s security analysts confirm a number of cyber attacks on on-premise SharePoint Server users involve ransomware Continue Reading

By

• Alex Scroxton, Security Editor

Scattered Spider victim Clorox sues helpdesk provider

Cleaning products manufacturer Clorox fell victim to a Scattered Spider social engineering attack two years ago – it blames its IT helpdesk provider, Cognizant Continue Reading

By

• Alex Scroxton, Security Editor

Dutch researchers use heartbeat detection to unmask deepfakes

Dutch method to counter deepfakes analyses blood flow patterns in faces that current deepfake generation tools cannot yet replicate Continue Reading

By

• Kim Loohuis

The rise (or not) of AI ethics officers

Job titles vary, but the principles shouldn’t – put AI ethics in the org chart, fund it and give it authority, so that good intentions turn into trust, accountability and good business Continue Reading

By

• Mary Branscombe, Computer Weekly

ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy

ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications Continue Reading

By

• Aaron Tan, Informa TechTarget

Subpostmasters shoulder costs of Fujitsu’s Post Office IT outage

Fujitsu datacentre outage hit subpostmaster sales for two hours, leaving subpostmasters to seek compensation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft confirms China link to SharePoint hacks

Microsoft confirms two known China-nexus threat actors, and one other suspected state-backed hacking group, are exploiting vulnerabilities in SharePoint Server Continue Reading

By

• Alex Scroxton, Security Editor

Chinese cyber spies among those linked to SharePoint attacks

Exploitation of the ToolShell RCE zero-day in Microsoft SharePoint continues to gather pace, with evidence emerging of exploitation by nation state-backed threat actors Continue Reading

By

• Alex Scroxton, Security Editor

UK government to bring in ransomware payment ban

Critical infrastructure operators, hospitals, local councils and schools will be among those banned from giving in to cyber criminal demands as the UK moves forward with proposals to address the scourge of ransomware Continue Reading

By

• Alex Scroxton, Security Editor

Darktrace buys network visibility specialist Mira

AI cyber giant Darktrace buys network security firm Mira for an undisclosed sum, seeking to enhance the tech stack it offers to highly regulated sectors Continue Reading

By

• Alex Scroxton, Security Editor

Patch ToolShell SharePoint zero-day immediately, says Microsoft

The active exploitation of a dangerous zero-day vulnerability chain in Microsoft SharePoint – which was disclosed over the weekend – is underway. Immediate action is advised Continue Reading

By

• Alex Scroxton, Security Editor

Meet the deepfake fraudster who applied to work at a deepfake specialist

A recruiter at voice fraud specialist Pindrop had a shock when they came face-to-face with the same deepfake job candidate not once, but twice. Hear their story and learn how to start to protect your hiring process Continue Reading

By

• Alex Scroxton, Security Editor

Scattered Spider playbook evolving fast, says Microsoft

Microsoft warns users over notable evolutions in Scattered Spider’s attack playbook, and beefs up some of the defensive capabilities it offers to customers in response Continue Reading

By

• Alex Scroxton, Security Editor

BBC plans to outsource and offshore thousands of tech roles

The BBC is drawing up plans to outsource roles in its digital product group and finance, which could include some being carried out overseas Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Current approaches to patching unsustainable, report says

Organisations are struggling to prioritise vulnerability patching appropriately, leading to situations where everything is a crisis, which helps nobody, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Datadog doubles down on APAC, targets faster growth

The observability tools supplier is executing a multi-year growth plan for Asia-Pacific and Japan, focusing on data residency, localisation and AI-driven observability to grow its market share Continue Reading

By

• Aaron Tan, Informa TechTarget

Brits clinging to Windows 10 face heightened risk, says NCSC

Businesses and consumers alike may not feel the need to upgrade to Windows 11 as its predecessor approaches end-of-life, but they are putting their own security at risk, says the NCSC Continue Reading

By

• Alex Scroxton, Security Editor

Luxury retailer LVMH says UK customer data was stolen in cyber attack

French luxury goods retailer LVMH has disclosed multiple cyber attacks in 2025 so far, and their impact is now spreading to the UK as a new incident affecting Louis Vuitton comes to light Continue Reading

By

• Alex Scroxton, Security Editor

Home Office dumps Fujitsu from IT services contract

Home Office to take IT service desk contract in-house, with staff set to transfer from Fujitsu Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Former Post Office staff in Horizon replacement bid team

Escher, which supplied middleware in the Post Office Horizon system, is eyeing up the contract to replace the controversial software Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Irish bank rolls out AI tools to 10,000 staff

Following exploration of artificial intelligence’s potential in conjunction with staff, AIB is rolling the tools out across the company Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA