Collaboration software and productivity software

Collaboration software and productivity software go increasingly hand-in-hand as IT managers look to make better use of information and document sharing across their organisations. For many companies, Microsoft Office is already a standard tool for personal productivity, but tools such as social media, workflow and business process management (BPM) are important aspects of any collaboration software strategy. We look at the latest trends.

September 29, 2022 29 Sep'22
BSH Home Appliances takes on Twilio to revamp digital customer engagement

Customer engagement platform partners with Deloitte Consulting to support plan by home appliances firm to revamp its entire digital infrastructure within customer service organisation
September 22, 2022 22 Sep'22
Ofcom turns its attention to the hyperscalers

The regulator sees its role expanding into emerging areas of communications technologies and public cloud services
September 21, 2022 21 Sep'22
Mobile operators work on holographic calling pilot

Thanks to 5G, it may soon be possible add a third dimension to video calls using ‘realistic’ holograms
September 01, 2022 01 Sep'22
Oracle Red Bull Racing gets into gear with Zoom to power team unified communications

Collaboration technology provider’s Chat, Events and Meetings products taken up by championship-leading Formula 1 team to enhance key communications and hybrid experiences on and off the track

Holding the line in the world of hybrid work

The role of line managers is evolving and changing as the shift towards hybrid working increases, and it would appear the secret to success in a hybrid context is to treat all staff members as if they were working remotely, even if they are based in the office Continue Reading
A new design for the new world of work

Widespread forecasts at the height of the pandemic about the death of the office have largely failed to come to pass, but its role is definitely changing as part of a wider, but as yet still mainly experimental, shift to hybrid working Continue Reading
The state of Australia’s national broadband network

Australia’s national broadband network promises to improve broadband connectivity across the country but has been plagued by pricing issues. Here’s a look at where it is today and what lies ahead Continue Reading

API series - SAS: APIs and the rise of the analytics economy

This is a contributed piece for the Computer Weekly Developer Network written by Paul Jones, head of technology UK&I at SAS. SAS is known for its work in data analytics, data management and ... Continue Reading
The Matrix Interoperated: Element fuses growth in open source messaging protocol

Matrix is an open network for decentralised communication. The brand has now surpassed sixty-million users worldwide after experiencing 71% growth in the last 12 months. All Matrix-based apps are ... Continue Reading
GitLab support engineering: innovating hidden multipliers for circular economy groupthink

This is a guest post written for Computer Weekly Open Source Insider authored by Lee Matos in his role as senior support engineering manager at GitLab - an organisation known for its open source ... Continue Reading

Move with the times – in defence of WhatsApp in government

Former minister and current member of the House of Lords argues that the UK government needs to move with the times and embrace new communications tools such as WhatsApp Continue Reading
A trial relying on computer evidence should start with a trial of the computer evidence

Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
Harness data to make better business conversations

Productive business conversations require a data culture underpinned by data literacy and balanced by humanistic values Continue Reading

How Zoom is keeping pace with demand for conferencing tools

Magnus Falk, CIO advisor at Zoom, offers insights on how the company is scaling up its resources to meet the growing usage of its service