IT for retail and logistics
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for retail and logistics
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December 06, 2019
06
Dec'19
Dutch government must facilitate and coordinate a broad eID system
The Dutch government should push for an electronic ID system for its citizens that works across the public and private sectors, according to a report
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December 05, 2019
05
Dec'19
Cyber Girls First volunteers encourage girls to think high-tech
More than 80 schoolgirls spent a day learning about computer hackers and rocket science – Cyber Girls First hopes they will become the next generation of technologists
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December 03, 2019
03
Dec'19
Survey finds most firms don’t respond to GDPR requests in time
Most organisations do not respond to requests for GDPR data in the one month allowed, while many return incorrect data. The education sector does best, but the public sector lags behind
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December 02, 2019
02
Dec'19
Private sector warned off delaying IR35 reform prep as Conservative Party promises review
The Conservative Party has followed in the footsteps of the Liberal Democrats, The Labour Party and the Scottish National Party by committing to a review of the IR35 reforms
In Depth : IT for retail and logistics
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What’s new in UK retail’s online-to-offline movement?
US menswear retailer Untuckit used to be an online pureplay, but by the end of 2019 it will have 80-plus stores, including its two new UK shops, as the online-to-offline trend continues Continue Reading
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How retailers are using social to reach Gen Z and beyond
The younger generation of shoppers are all using social media, so how are retailers using influencers to reach these potential customers and their spending power? Continue Reading
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Disabled consumers left logged out of retail’s digital revolution
Retailers are being urged to make their digital assets more accessible to disabled consumers, not just for moral and social reasons, but because of the commercial opportunity Continue Reading
Blog Posts : IT for retail and logistics
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DBS Bank touts digital logistics offering for SMEs
Singapore’s DBS Bank has launched a digital logistics solutions package for small and medium-sized enterprises (SMEs) in the logistics sector that are looking to expand their regional footprint. ... Continue Reading
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The Trending Store, a data-led retail popup
A new popup store has opened in Westfield London to use data collected from social media to sell only products that are trending in real time. By partnering with tech firm Nextatlas, the store will ... Continue Reading
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Lush gives up on social media
Since the birth of social media platforms, brands have been carefully adapting their marketing strategies to reach the cool kids on whatever their chosen channel of choice. From MySpace, to ... Continue Reading
Opinion : IT for retail and logistics
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The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
Videos : IT for retail and logistics
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UKtech50: John Bovill, CIO, Monsoon Accessorize
At Computer Weekly’s annual UKtech50 event, John Bovill, CIO, Monsoon Accessorize discussed how to implement low-budget innovation to an audience of CIOs, industry executives, public servants and business leaders who are driving the creation of a high-tech economy.
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UKtech50: Jagpal Jheeta, Marks & Spencer
At Computer Weekly’s annual UKtech50 event, Jagpal Jheeta, M&S discussed IT innovation in a multi-channel retail world to an audience of CIOs, industry executives, public servants and business leaders who are driving the creation of a high-tech economy.
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CW500: Sarah Venning, John Lewis
Computer Weekly talks to Sarah Venning, from John Lewis, about how they are meeting the challenges of change and technology disruption, and what other industry sectors can learn from them.