IT for retail and logistics
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for retail and logistics
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October 10, 2019
10
Oct'19
Kroger drives data-driven customer experience
Scott Crawford, data science lead at 84.51°, the data business at US grocery retailer Kroger, discusses data projects and iterative programmes
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October 07, 2019
07
Oct'19
UKtech50 2019 – help us find the most influential people in UK technology
Computer Weekly’s annual search for the 50 most influential people in UK technology reaches its 10th anniversary – let us know who you would like to nominate for this year’s list
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October 02, 2019
02
Oct'19
John Lewis Partnership sells its automation to business
The John Lewis Partnership will expand its use of automation technology as its early projects bear fruit
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September 27, 2019
27
Sep'19
Five million DoorDash customers’ details lost in data breach
Takeaway delivery service was breached in May 2019, resulting in the data of millions of users and delivery drivers being stolen
In Depth : IT for retail and logistics
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Disabled consumers left logged out of retail’s digital revolution
Retailers are being urged to make their digital assets more accessible to disabled consumers, not just for moral and social reasons, but because of the commercial opportunity Continue Reading
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The emergence of the shopping centre-as-a-service model
Shopping centres have been morphing into wider entertainment, leisure and hospitality venues for some time, but their role is set to evolve yet further Continue Reading
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Samsung KX gives consumers and retailers a glimpse of the future
Samsung puts its Galaxy range, the internet of things and community events at the heart of its new central London consumer space – but don’t call it a store... Continue Reading
Blog Posts : IT for retail and logistics
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DBS Bank touts digital logistics offering for SMEs
Singapore’s DBS Bank has launched a digital logistics solutions package for small and medium-sized enterprises (SMEs) in the logistics sector that are looking to expand their regional footprint. ... Continue Reading
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The Trending Store, a data-led retail popup
A new popup store has opened in Westfield London to use data collected from social media to sell only products that are trending in real time. By partnering with tech firm Nextatlas, the store will ... Continue Reading
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Lush gives up on social media
Since the birth of social media platforms, brands have been carefully adapting their marketing strategies to reach the cool kids on whatever their chosen channel of choice. From MySpace, to ... Continue Reading
Opinion : IT for retail and logistics
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
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Security Think Tank: Risk mitigation is key to blockchain becoming mainstream
What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading
Videos : IT for retail and logistics
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UKtech50: John Bovill, CIO, Monsoon Accessorize
At Computer Weekly’s annual UKtech50 event, John Bovill, CIO, Monsoon Accessorize discussed how to implement low-budget innovation to an audience of CIOs, industry executives, public servants and business leaders who are driving the creation of a high-tech economy.
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UKtech50: Jagpal Jheeta, Marks & Spencer
At Computer Weekly’s annual UKtech50 event, Jagpal Jheeta, M&S discussed IT innovation in a multi-channel retail world to an audience of CIOs, industry executives, public servants and business leaders who are driving the creation of a high-tech economy.
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CW500: Mariano Albera, CIO at Thomas Cook
Computer Weekly talks to Mariano Albera, CIO at Thomas Cook, about how they are meeting the challenges of change and technology disruption, and what other industry sectors can learn from them.