IT for retail and logistics

John Lewis Partnership sells its automation to business

The John Lewis Partnership will expand its use of automation technology as its early projects bear fruit Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Five million DoorDash customers’ details lost in data breach

Takeaway delivery service was breached in May 2019, resulting in the data of millions of users and delivery drivers being stolen Continue Reading

By

• Alex Scroxton, Security Editor

Podcast: The Computer Weekly Downtime Upload – Episode 31

In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Clare McDonald are joined by Ryan Priest for an accidentally transport-heavy chat about the week in tech Continue Reading

By

• Clare McDonald, Business Editor
• Ryan Priest
• Caroline Donnelly, Senior Editor, UK

Enterprises can hire software robots at the push of a button

IPsoft is beta testing a marketplace where businesses can look at what software robots are available and interview them about their suitability to take roles Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The five software testing techniques every software developer should know about

Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading

By

• Brian Hambling

Ecuador citizens’ data breach holds lessons for enterprises

What caused the mass breach of Ecuadorian citizens’ data, and what can businesses learn from it? Continue Reading

By

• Alex Scroxton, Security Editor

US lawmakers demand internal Facebook, Google, Apple and Amazon documents in antitrust probe

US lawmakers have given big tech companies a deadline to disclose a wide range of documents as the House Judiciary Committee’s bipartisan investigation into competition gathers pace Continue Reading

By

• Bill Goodwin, Computer Weekly

Gartner Catalyst: Prepare for web giants crushing your industry

Companies like Amazon and Alibaba are taking a bigger chunk of the customer journey, but they are also spreading across industry sectors Continue Reading

By

• Cliff Saran, Managing Editor

Ditch hoodies and hackers to encourage diverse security recruitment

The cyber security industry needs to address a systemic image problem if it is to succeed in recruiting more diverse teams Continue Reading

By

• Alex Scroxton, Security Editor

When AIs go to war: Autonomous cyber weapons ‘inevitable’

CISOs must start thinking about how to engage with intelligent, adaptive, non-human attackers, says Trend Micro’s Rik Ferguson Continue Reading

By

• Alex Scroxton, Security Editor

Industry opposition to no-deal Brexit hardens, says TechUK

A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations Continue Reading

By

• Alex Scroxton, Security Editor

Mirai descendants dominate IoT threat environment

Attacks leveraging compromised IoT devices are growing in size, scale and frequency, report security experts at F-Secure and Trend Micro, with Mirai-related botnets a major source of trouble Continue Reading

By

• Alex Scroxton, Security Editor

The emergence of the shopping centre-as-a-service model

Shopping centres have been morphing into wider entertainment, leisure and hospitality venues for some time, but their role is set to evolve yet further Continue Reading

By

• Ben Sillitoe

GDPR non-compliance worse than feared

Over half of UK businesses do not yet appear to be fully GDPR-compliant, and many have de-prioritised their compliance efforts Continue Reading

By

• Alex Scroxton, Security Editor

BT gears up to take on rogue drones

BT’s Enterprise unit is offering customers an anti-drone security solution to protect their physical sites from intrusion Continue Reading

By

• Alex Scroxton, Security Editor

Social engineering a factor in virtually all cyber attacks, report claims

Almost every single cyber attack will, at some stage, require a human to be tricked into doing something, according to research by Proofpoint Continue Reading

By

• Alex Scroxton, Security Editor

IT leaders need to speak up about the voice channel

Voice assistants represent the next frontier, and a range of new skills will be needed to move beyond pilot projects to a true voice channel Continue Reading

By

• Cliff Saran, Managing Editor

Loyal Dutch IT professionals not being rewarded enough, survey shows

Companies warned they could lose loyal IT staff because salary rises do not match those on offer from rival employers Continue Reading

By

• Kim Loohuis

Executive interview: How Figleaves uncovers a data Eden

Online lingerie business that started out at the height of the dot com boom is now focused on using advanced analytics to reveal new data insights Continue Reading

By

• Cliff Saran, Managing Editor

Businesses need to keep investing in tech and hope to avoid a no-deal Brexit

A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading

By

• Albert Ellis, Harvey Nash Group

TrickBot Trojan switches to stealthy Ostap downloader

Operators of the TrickBot banking Trojan have switched to a new downloader to evade detection and analysis for a high-volume malicious spam campaign targeting business, researchers warn Continue Reading

By

• Warwick Ashford, Senior analyst

CISOs think cloud safer, but security fears remain

The majority of information security leaders think cloud is now safer than on-premise, but security fears remain, with recently breached and highly regulated organisations most concerned, poll reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Samsung KX gives consumers and retailers a glimpse of the future

Samsung puts its Galaxy range, the internet of things and community events at the heart of its new central London consumer space – but don’t call it a store... Continue Reading

By

• Ben Sillitoe

Post Office changes IT leadership reshuffle decision

The Post Office has changed its IT leadership reshuffle weeks after announcing its original plan Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security Think Tank: Risk mitigation is key to blockchain becoming mainstream

What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading

By

• Mike Yeomans, Information Security Forum

Security Think Tank: Blockchain – balance risk and opportunity for smart security

What are the best and most effective ways information security professionals can use blockchain technology? Continue Reading

By

• RV Raghu, ISACA

Location analysis expands Nordic telco’s range of services

Nordic telecoms company works with startup to offer services to businesses through location data analysis Continue Reading

By

• Alex Cruickshank

How to mitigate IoT security risks to tap business benefits

Security concerns are preventing many businesses from adopting IoT-based technologies, but with a bit of planning, the business benefits can be realised by mitigating the risk Continue Reading

By

• Warwick Ashford, Senior analyst

Building a 5G city: Bristol’s valuable lessons for the UK’s digital future

West of England Combined Authority is taking part in DCMS’s 5G Testbeds and Trials programme, exploring applications for tourism and entertainment. We find out how it is applying its learnings to life in Bristol and Bath Continue Reading

By

• Alex Scroxton, Security Editor

Ransomware has evolved into a serious enterprise threat

Ransomware has seen a resurgence since the start of 2019, with cyber criminals changing code and tactics to target enterprises and local authorities for higher ransom payments, McAfee researchers warn Continue Reading

By

• Warwick Ashford, Senior analyst

Employees, MSPs and developers top third-party risks

Employees, managed service providers and developers are the top sources of third-party risks in terms of data security, a survey reveals, highlighting the value of workplace monitoring Continue Reading

By

• Warwick Ashford, Senior analyst

IR35 reforms: HMRC defends off-payroll rules guidance against "woeful" IPSE jibes

HMRC promises there are more preparatory materials in the pipeline to help the private sector prepare for the April 2020 IR35 rules, after IPSE brands its current guidance "woeful" Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

A helping hand from the Nordics in the eye of the GDPR storm

Nordic IT companies are well suited to supporting enterprises in their data protection projects, even though openness is more natural to them Continue Reading

By

• Matthew Staff

Podcast: The Computer Weekly Downtime Upload – Episode 29

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald take a look back at the last 28 podcasts ahead of the summer podcast pause Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications
• Caroline Donnelly, Senior Editor, UK
• Clare McDonald, Business Editor

Buyers think SD-WAN is too expensive and complicated

Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report Continue Reading

By

• Alex Scroxton, Security Editor

Private 5G networks: Are they the right choice for you?

The concept of dedicated private mobile networks for large enterprises is not a new one, but with the advent of ultrafast 5G networks, they are starting to attract more interest Continue Reading

By

• Rene Millman

Latest Post Office Horizon problems fixed with software update to blame

The Post Office has fixed the latest problems with its Horizon system, affecting hundreds of branches Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Formjacking dominates web-related data breaches

Formjacking has become one of the most popular data stealing methods, say researchers, who urge commercial websites to review all third-party coding practices without delay Continue Reading

By

• Warwick Ashford, Senior analyst

What 5G applications will transform your business?

The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading

By

• Rene Millman

Over 40% of UK shoppers want store-specific stock information

Shoppers want to use mobile or the web to see availability of items in stores near them in a growing trend towards convenience shopping Continue Reading

By

• Clare McDonald, Business Editor

Hundreds of Post Office branches hit by new Horizon problem

Subpostmasters suffering slow running and frozen terminals while Post Office searches for a fix to issues apparently caused by a software update Continue Reading

By

• Nick Wallis

Cyber criminals hijacking legitimate website comms

Criminals are exploiting firms’ use of online feedback methods to distribute spam and phishing emails, security researchers warn Continue Reading

By

• Warwick Ashford, Senior analyst

7 ways to improve your retail sales

Retailers, especially traditional brick-and-mortar retailers, need to throw caution to the wind and follow these seven tips to spur sales and provide remarkable retail. Continue Reading

By

• Jesse Scardina, News Writer

Nordic banks move into wearable payment technology

Payment by watch or watch strap is now an option for customers of two banks in Sweden Continue Reading

By

• Alex Cruickshank

How Singapore’s NTUC Enterprise is embracing digital transformation

NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain Continue Reading

By

• Aaron Tan, TechTarget

Middle East businesses welcome Amazon Web Services region launch

Bahrain AWS region, with three datacentres, links Middle East to AWS's global network and will help to accelerate digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Data breach costs on the rise, IBM study shows

Data breach costs have risen in the past decade, and the financial impact can be felt for years. Breaches posing a growing risk for small businesses, a study shows, underlining the importance of incident response Continue Reading

By

• Warwick Ashford, Senior analyst

How Apollo 11 influenced modern computing

In this week’s Computer Weekly, on the 50th anniversary of the Moon landings we look at the influence Apollo 11 had on modern hardware and software. Our latest buyer’s guide examines data protection. And we find out how retailers with physical stores are using technology to respond to the rise of online shopping. Read the issue now. Continue Reading

Warzone bulletproof hosts protecting Magecart group

Security researchers have discovered a Magecart group operating with impunity using bulletproof hosting services, including one in battle-scarred Ukraine Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Kieran Delaney, director of IT, Innserve

After 13 years at the drinks dispensing firm, Delaney moved into the top IT leadership role and has set out about using technology to empower workers across the company Continue Reading

By

• Mark Samuels

European Commission launches antitrust investigation into Amazon

Amazon is being officially investigated by the European Commission to assess whether its use of data from independent retailers is anti-competitive Continue Reading

By

• Clare McDonald, Business Editor

Most security pros still concerned about public cloud security

Despite accelerated adoption of public cloud services by companies keen to benefit from increased efficiency, scalability and agility, most security professionals have reservations Continue Reading

By

• Warwick Ashford, Senior analyst

Podcast: The Computer Weekly Downtime Upload – Episode 24

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald talk about using Alexa to search for medical advice, how a good cup of tea can solve most problems and whether more should be done to provide childcare at tech events Continue Reading

By

• Clare McDonald, Business Editor

Organisations turn to AI in race against cyber attackers

Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks Continue Reading

By

• Bill Goodwin, Computer Weekly

SD-WAN in play: How software-defined solves core business challenges

For foodservice business HMSHost International and chemical products firm Element Solutions, both customers of networking supplier Aryaka, software-defined wide area networking technology is proving its mettle when it comes to solving core business challenges. Find out how. Continue Reading

By

• Alex Scroxton, Security Editor

Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms

Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Securing your mobile estate – best practice for CIOs

The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading

By

• Christian Annesley

RiskIQ uncovers new Magecart campaign

A fresh Magecart campaign is breaching websites on a massive scale using indiscriminate attacks exploiting misconfigured Amazon S3 buckets, say researchers Continue Reading

By

• Warwick Ashford, Senior analyst

Retailers engineer new ways to recruit and retain IT talent

Senior leaders at Holland & Barrett, Feelunique and BrandAlley offer tips on finding and keeping sought-after engineering and developer talent Continue Reading

By

• Ben Sillitoe

ICO issues warning about using facial recognition technology

The UK privacy watchdog has ruled that any police force or private organisation using live facial recognition technology is processing personal data and needs to pay attention to data protection laws Continue Reading

By

• Warwick Ashford, Senior analyst

Data protection: How privacy can be a benefit, not a burden

With the growing number of data breaches, consumers are becoming increasingly concerned about how their data is used. Organisations can take advantage of this trend by treating data protection and user privacy as product features Continue Reading

By

• Peter Ray Allison

Post Office fixes technical problem causing accounting errors in Horizon

Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Eventful second Post Office Horizon trial ends

The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Trending Store, a data-led retail popup

A new popup store has opened in Westfield London to use data collected from social media to sell only products that are trending in real time. By partnering with tech firm Nextatlas, the store will ... Continue Reading

By

• Clare McDonald, Business Editor

Autonomous delivery van drives at Goodwood Festival of Speed

Kar-go aims to revolutionise online deliveries by cutting the cost of the final mile Continue Reading

By

• Cliff Saran, Managing Editor

Security and privacy key to smart buildings and cities

Security and privacy capabilities are essential for stakeholders if they are to realise the benefits of smart buildings and cities, says expert whitepaper Continue Reading

By

• Warwick Ashford, Senior analyst

Nordic payments tie-up as Nets and Swish collaborate

Payments provider and app developer work together to test out mobile phone-based in-store payments system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Implementing IoT – overcoming barriers to commercial adoption

Tim Wright from the Institute of Telecoms Professionals reports from a recent seminar exploring questions around the barriers to commercial, at-scale adoption of the internet of things, and how to overcome them Continue Reading

By

• Tim Wright, Institute of Telecommunications Professionals

FireEye ties Microsoft Outlook exploit to Iranian hackers

US Cyber Command has issued a warning that a patched Microsoft Outlook vulnerability is being exploited by unnamed threat actors, and recommended immediate patching Continue Reading

By

• Warwick Ashford, Senior analyst

Sodin ransomware exploiting Windows zero-day, Kaspersky warns

Security researchers are warning that a recently discovered type of ransomware is now exploiting a zero-day Windows vulnerability, and does not require user interaction to trigger an infection Continue Reading

By

• Warwick Ashford, Senior analyst

CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading

By

• Bill Goodwin, Computer Weekly

UK consumers still concerned about personal data security

Most UK consumers are still concerned about the security of their personal data, indicating that organisations need to do more to gain consumer trust, such as implementing biometric controls Continue Reading

By

• Warwick Ashford, Senior analyst

Post Office back-office error leaves subpostmaster with thousands of pounds extra

The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

French baby store modernises backup as Veeam handles 150TB a night

France-based maternity, baby and children’s store Orchestra needed to share IT resources between 700 points of sale across multiple time zones, and backup for 100 applications Continue Reading

By

• Yann Serra, LeMagIT

How to get the basics of mobile device management right the first time

When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading

By

• Rene Millman

TIN coalition calls for industry action against cyber fraud

An industry group aimed at improving cyber security by tackling enduring challenges has called for collaboration in the fight against cyber fraud Continue Reading

By

• Warwick Ashford, Senior analyst

Exploring UCaaS: The main benefits for enterprises

Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading

By

• Rene Millman

Almost half of shoppers still prefer brands with stores

Despite an increasing amount of people shopping online, factors such as product pricing and whether a brand has a physical store still come into play Continue Reading

By

• Clare McDonald, Business Editor

Apple design chief Jony Ive confirms company departure after nearly 30 years

After nearly 30 years of shaping the aesthetic of Apple products, the firm's chief design officer, Jony Ive, is leaving the company Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

How privacy could breathe new life into personalisation

As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change Continue Reading

By

• Jim Mortleman

Singapore aims to be global node for 5G innovation

The government will spend S$40m to develop 5G technology use cases in key sectors such as maritime and manufacturing with an eye on exporting Singapore's expertise to global markets Continue Reading

By

• Aaron Tan, TechTarget

Fido Alliance announces new standards

Fido Alliance announces new identity verification and IoT initiatives to expand the reach and impact of Fido authentication, which seeks to eliminate the world’s dependence on password-based security Continue Reading

By

• Warwick Ashford, Senior analyst

Wider threat campaign behind Wipro breach

A sophisticated, far-ranging threat campaign was behind the breach at Indian IT services firm Wipro in April, which was not an isolated incident, RiskIQ report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Half of Dutch IT decision-makers can’t explain blockchain technology

IT decision-makers in the Netherlands know that blockchain has significant benefits, but half don’t understand how to apply it Continue Reading

By

• Kim Loohuis

Podcast: The Computer Weekly Downtime Upload – Episode 21

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Clare McDonald and Caroline Donnelly are joined by Computer Weekly’s acting management editor, Angelica Mari, to talk about some of the past week’s biggest news stories Continue Reading

By

• Clare McDonald, Business Editor

Small business not necessarily weakest security link

Small businesses may not be the weakest link in the supply chain after all, with a lack of skills and best practices being bigger factors, a study by (ISC)² reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Disaster planning: How to expect the unexpected

Focusing too much on specific disasters rather than considering an organisation’s data protection, network security and process requirements, can lead to unpredicted vulnerabilities Continue Reading

By

• Peter Ray Allison

Asos trials AR catwalk technology

Online retailer Asos has partnered with HoloMe to trial an augmented reality catwalk for users of its fashion app Continue Reading

By

• Clare McDonald, Business Editor

Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Luxembourg tech startups get premium connections

Luxembourg is at the centre of a continent with ambitious plans to develop a thriving tech industry, but what makes it different? Continue Reading

By

• Richard Edwards, Freeform Dynamics

Openreach trials will speed up broadband upgrade

Tests to focus on process of migrating households and businesses to fibre to the premise and voice over IP Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial

The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months

An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Building a cyber-physical immune system

Shantanu Rane, researcher in cyber-physical systems security at the Palo Alto Research Center, explains how our own immune systems can inspire the design of modern cyber-physical systems Continue Reading

By

• Shantanu Rane, PARC

From oil crash to tech startup boom in Norway

For countries highly dependent on oil, the global price crash had huge potential ramifications – one of which, in Norway, was the development of a thriving technology sector Continue Reading

By

• Matthew Staff

Why the rise of IT managed by the business is driving creative thinking

Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading

By

• Steve Bates, KPMG

Scale targets edge workloads with HE500 hyper-converged nodes

Scale Computing adds hyper-converged infrastructure nodes to provide edge compute and storage that is fully compatible with its datacentre-scale HCI appliances Continue Reading

By

• Antony Adshead, Storage Editor

Whittard spills the tea about its use of technology

CFO and IT manager of British hot beverages brand Whittard explains the firm’s recent investment in technology ahead of the business’s expansion into China Continue Reading

By

• Clare McDonald, Business Editor

Convenience, digitisation and the impact on the physical store

Digital technologies and the need for convenience have changed the way consumers shop, but what will this mean for the purpose and size of physical stores? Continue Reading

By

• Glynn Davis

Co-op pushes to make customer care teams more co-operative

The Co-op operates in market segments ranging from funeral care to food, and its customer service strategy was disparate until it adopted Salesforce Continue Reading

By

• Clare McDonald, Business Editor