IT for retail and logistics
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Feature
16 Apr 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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News
16 Apr 2024
Post Office boss signed off hush money to cover up smoking gun
A former Post Office boss admitted the pain and suffering of subpostmasters could have been avoided had the organisation done the right thing Continue Reading
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News
24 Oct 2018
Choose security tools wisely to gain upper hand
The cyber threat landscape is continually changing, but staying abreast of attacker and defender innovation can help business leaders gain the upper hand, says KuppingerCole Continue Reading
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News
24 Oct 2018
SMEs use fintech in fight against online giants, but fears remain
Online SMEs are turning to financial technology to help them make payment processes easy for customers as they try to compete with online giants Continue Reading
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E-Zine
23 Oct 2018
Where next for digital identity?
In this week’s Computer Weekly, as the UK government hands its digital identity service, Gov.uk Verify, to the private sector, we examine the history and prospects for the troubled system. Our latest buyer’s guide looks at cloud-native architecture. And we compare the flash storage capabilities of the leading cloud providers, AWS, Azure and Google. Read the issue now. Continue Reading
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News
23 Oct 2018
Morrisons loses appeal against data breach liability ruling
Supermarket chain has lost its appeal against a High Court ruling that found it liable for a data leak by a former employee, underlining the importance of managing insider threats Continue Reading
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News
22 Oct 2018
Centralised identity risky and not web 3.0 friendly, says entrepreneur
User controlled identity is less risky than centralised identity and essential for the next evolution of the web, according to an entrepreneur and evangelist of self-sovereign identity and blockchain technologies Continue Reading
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News
22 Oct 2018
Retail focus is key to Alibaba’s new London datacentre
China’s e-commerce giant has been slowly expanding into Europe and is now heading for a clash of the titans against AWS and Azure Continue Reading
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Feature
19 Oct 2018
CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith
Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience Continue Reading
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News
19 Oct 2018
Zeppelin uses Splunk for pre-emptive maintenance
German construction equipment rental firm Zeppelin has been using Splunk to predict when its machinery will need maintenance before it breaks down Continue Reading
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Blog Post
19 Oct 2018
Addicted to clicks? Would you try online retail rehab?
In early October 2018, fintech firm iZettle ran a rehab centre for online shopping addicts to show the impact e-commerce has on the highstreet. But will this change customer habits? Spoiler alert, ... Continue Reading
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News
19 Oct 2018
Postal delivery robots trialled in Norway
The Norwegian postal service is testing out the value and viability of robots delivering mail to homes and businesses Continue Reading
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News
18 Oct 2018
Amazon to open Manchester R&D centre and create 1,000 skilled jobs
Online retail giant will open a new office in Manchester and expand others to house 1,000 new skilled research and development employees in the UK Continue Reading
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News
18 Oct 2018
Middle East gears up for 5G
The race for 5G is well and truly under way, and the UAE and Saudi Arabia are well positioned to be among the first countries in the world to deliver the benefits of this new telecoms protocol Continue Reading
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News
17 Oct 2018
Contactless payments surpass Chip and PIN in UK shops
Contactless card payments now account for more spending in UK stores than Chip and PIN Continue Reading
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News
16 Oct 2018
Carrefour kicks off blockchain food traceability drive
Using blockchain to capture data, shoppers will be able to use their smartphones to see exactly where a product on the supermarket shelf came from Continue Reading
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Blog Post
15 Oct 2018
Moby Mart – The “store of the future” or just a fun idea?
During a discussion at Tech by Retail Week in summer of 2018, the co-founders of the unmanned moving store Moby Mart talked about how they believe the “store of the future” will be solar powered, ... Continue Reading
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News
15 Oct 2018
Good data governance is good business
Organisations are failing to understand the importance of getting their data relationship with customers right and seeing the business opportunities that it enables, an industry analyst warns Continue Reading
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News
12 Oct 2018
Moonpig to open technology hub and create 50 new roles
Greeting card company chooses Manchester for its first tech hub because of the city’s thriving tech scene and “exceptional” pool of talent Continue Reading
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News
12 Oct 2018
ASOS launches voice shopping on Google Assistant
Online fashion brand introduces voice shopping service to help customers navigate its thousands of products more easily Continue Reading
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News
11 Oct 2018
Robots in the workplace supported by 81% of business chiefs
Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading
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E-Zine
11 Oct 2018
CW Middle East: Middle East warms to humanoid robots
Countries in the Middle East are warming to humanoid robotics, robotic process automation and artificial intelligence as these technologies become widely accepted globally. Also in this issue, read why Saudi Arabia has called on London’s fintechs to set up in the country with the promise of government support, and find out how the Gulf Warehousing Company has introduced cloud-based technology to replace paper processes used by its HR department. Continue Reading
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News
10 Oct 2018
Volkswagen truck group’s journey to a subscription-based business model
VW’s truck business adopted a startup mentality to open a subscription-based business aimed at owners of truck fleets Continue Reading
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News
10 Oct 2018
Huawei Connect 2018: Huawei tackles barriers to effective AI
At its annual customer and technology event, Huawei chairman Eric Xu set out 10 key challenges facing AI, and revealed how the networking supplier’s strategy will help to address these Continue Reading
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News
09 Oct 2018
Blockchain adoption hotting up in Australia
The emerging technology is being tested in several industries in a country aspiring to be a global leader in blockchain development Continue Reading
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News
09 Oct 2018
Tech takes centre stage in CBI’s pre-Budget wish list
Industry calls on government to set the tone for a tech-friendly business environment after the UK leaves the EU Continue Reading
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Opinion
08 Oct 2018
Customers need to be at the centre of GDPR plans
Responding to a breach is not just about data, it is about taking care of, and protecting, customers Continue Reading
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News
05 Oct 2018
GDPR case work swamps Denmark’s data protection agency
The agency investigating alleged breaches of GDPR in Denmark is recruiting additional resources to cope with the increase in work Continue Reading
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News
04 Oct 2018
How Starbucks is using Splunk to automate mundane security tasks
Coffee giant Starbucks is using Splunk to automate some of its more tedious security tasks to reduce the workload for its cyber staff Continue Reading
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Feature
03 Oct 2018
Why are so few electric vehicles used for online shopping deliveries?
UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent Continue Reading
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News
03 Oct 2018
AI full of possibilities with the right tools and understanding
Artificial intelligence has the potential to assist in the analysis of data in a range of topics, but businesses need to understand its limitations and have the right tools to get the most benefit, says a Swiss entrepreneur Continue Reading
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News
01 Oct 2018
UK will unilaterally tax web giants, says Hammond
Chancellor threatens to go it alone on tax reform for digital services businesses if an international agreement cannot be reached Continue Reading
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News
01 Oct 2018
UK firms’ password security score ‘average’
While businesses are making strides in strengthening password security, there is more work to be done, with the UK password score lagging behind the frontrunners, a survey shows Continue Reading
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News
01 Oct 2018
Mobile will be more disruptive for retail than online, says Facebook representative
Facebook’s retail industry head says mobile technology is likely to cause a bigger shift in retail than online shopping did Continue Reading
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News
28 Sep 2018
EU sees eIDAS regulation come into full force
A regulation aimed at cutting red tape to enable a digital single market in Europe will soon be in full force, but it could present some challenges to the UK after Brexit Continue Reading
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News
28 Sep 2018
Finland’s e-retail sector driven by international growth
Finland has a fast-growing e-retail industry as a positive consequence of the huge job cuts at Nokia Continue Reading
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Blog Post
27 Sep 2018
Everywoman in Retail Awards – an industry disrupted
Much like every other industry, retail is becoming consumed by technology adoption to the point where the two are no long separate sectors. “Every company is a technology company” is a phrase heard ... Continue Reading
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News
27 Sep 2018
Explosion in fake data-stealing shopping sites
Cyber attackers are ramping up efforts to steal personal data by setting up look-alike domains that pose a phishing risk to online shoppers, researchers warn Continue Reading
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News
27 Sep 2018
Best supply chain firms are masters of data and automation
Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner Continue Reading
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News
26 Sep 2018
Indian IT giant TCS sees IBM and Accenture as nearest rivals
Rapidly-growing Tata Consultancy Services has its eyes on the US IT giants, with customer service key if it is to overtake them Continue Reading
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Feature
26 Sep 2018
Intelligent automation and the WAN: Is SD-WAN moving mainstream?
Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm? Continue Reading
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Blog Post
25 Sep 2018
About the blog
This blog from Computer Weekly’s business editor, Clare McDonald, discusses the technology innovations that are evolving the retail sector, including the technology retailers are adopting, the ... Continue Reading
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News
25 Sep 2018
PCI DSS compliance falls despite security benefit
Despite the benefits of the payment card industry security standard, there is a concerning downward trend in compliance, a report reveals Continue Reading
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E-Zine
25 Sep 2018
Mapping the future at Ordnance Survey
In this week’s Computer Weekly, we find out how the UK mapping agency, Ordnance Survey, is innovating to put geospatial data at the heart of smart cities. We look at how to manage subscription and licensing costs when moving to the cloud. And we examine how proposals to change the UK visa system could help to tackle IT skills shortages. Read the issue now. Continue Reading
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News
24 Sep 2018
InfoWatch opens training centre to help address Middle East skills shortage
Security supplier offers Middle East customers cyber security and digital training facility as organisations in the region struggle to equip staff with latest skills Continue Reading
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News
21 Sep 2018
Businesses that take humans with them on robotics journeys gain the most
Businesses that put human development at the centre of their automation strategies will profit the most Continue Reading
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Feature
20 Sep 2018
Doorstep challenge: How retailers are innovating on delivery and fulfilment
Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
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Feature
20 Sep 2018
How is Google taking on Microsoft Office in retail?
Carrefour represents a big-name contract win for Google’s G Suite, but will Microsoft Office still be dominant across retail? Continue Reading
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News
20 Sep 2018
Asda outsources app development to support digital future
Supermarket chain Asda is outsourcing its application development to HCL to access and build skills and experience in agile development methods Continue Reading
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Feature
19 Sep 2018
What are the current SD-WAN options for enterprises?
Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading
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News
19 Sep 2018
Waitrose to launch same-day delivery trial
High-end supermarket Waitrose is partnering with retail delivery startup On the Dot to trial same-day delivery for its food and wine goods Continue Reading
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Feature
19 Sep 2018
Employers turn to wearable technology to help staff manage work-life balance
Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
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News
17 Sep 2018
Invest to be customer obsessed
We share insights from Forrester’s ‘Digital Store Playbook’ on how to transform retail operations to enhance the digital customer experience Continue Reading
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News
13 Sep 2018
John Lewis blames profit drops on high IT costs
Department store John Lewis has pinned the blame on high IT costs and the rising price of store real-estate for a drop in profit Continue Reading
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News
11 Sep 2018
Fashion retailer Desigual boosts sales opportunities with data-sharing technology
Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners Continue Reading
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E-Zine
11 Sep 2018
Retailers buy into AI – the rise of artificial intelligence in retail
In this week’s Computer Weekly, we talk to leading high street and online retailers to find out how they are using artificial intelligence to get more benefits from their customer data. New research suggests outsourcing is bad for software development – we assess the issues. And we look at how to ensure data protection when using containers. Read the issue now. Continue Reading
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Feature
10 Sep 2018
The use cases, challenges and benefits behind retail AI
Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading
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News
07 Sep 2018
Why AI should assist humans, not replace them
At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them Continue Reading
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News
07 Sep 2018
Argos launches voice shopping capability on Google Home Assistant
Retailer Argos has developed a voice shopping service so customers can reserve items for pickup using the Google Home Assistant app Continue Reading
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Answer
06 Sep 2018
What is the difference between logistics and supply chain management?
Logistics is part of supply chain management, but the two terms are often used synonymously. Here's a quick explanation of how these two are different. Continue Reading
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News
06 Sep 2018
How Rituals is using Salesforce Commerce cloud to replicate physical experience online
Cosmetics firm Rituals is using Salesforce Commerce Cloud to translate its website into 25 languages, helping the brand reach customers its physical stores can’t Continue Reading
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News
05 Sep 2018
Nordic states collaborate in Arctic IT projects
Nordic countries are working together to introduce advanced communications networks in the most isolated Northerly regions Continue Reading
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News
05 Sep 2018
How Ocado has disrupted its own model
At the Disruption Summit in London, Ocado’s head of technology explained how the firm built a technology-based model for efficient grocery delivery and how it has been disrupting that ever since Continue Reading
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News
05 Sep 2018
Amazon becomes second publicly traded company to hit $1tn market cap
Retail giant Amazon follows Apple's lead to become second company in history to achieve a $1tn market cap, with analysts predicting that its market value could double by 2020 Continue Reading
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News
04 Sep 2018
Element AI teams up with AI Singapore
The Canadian upstart is co-developing AI applications for local industries as part of its efforts to build new research capabilities via local talent pools Continue Reading
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Opinion
03 Sep 2018
From Aberdeen to Brighton: Investing in the UK’s digital future
More investment in the UK’s broadband infrastructure is critical to ensure the UK’s future success in technology in a post-Brexit world Continue Reading
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News
30 Aug 2018
Machine identity management crisis looming
Managing machine identities is looming as the next big security challenge, a study reveals, with few organisations capable of protecting them as they increasingly form the basis of online communications Continue Reading
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News
29 Aug 2018
IT leaders at a crossroads as they grapple with digital technology
CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
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News
29 Aug 2018
Heineken and Oracle create chatbot helper for polo events
Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019 Continue Reading
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News
28 Aug 2018
Debenhams rolls out Doddle click-and-collect service in all its stores
Debenhams and parcel collection and return firm Doddle are working together to roll out Doddle’s click-and-collect services to all of the retailer’s stores Continue Reading
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News
23 Aug 2018
No Deal Brexit papers warn of stark future for UK tech
The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry Continue Reading
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News
22 Aug 2018
Language barrier won’t hold back chatbots in the Netherlands
The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example Continue Reading
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News
22 Aug 2018
Superdrug denies data breach
Superdrug has warned online customers it believes may have had personal details exposed, but claims its systems were not compromised, in what could be the first GDPR-related extortion attempt Continue Reading
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News
21 Aug 2018
The risk of upgrading to S/4 Hana
S/4 Hana has been touted as the evolution of SAP's long-standing ERP suite, but with just six years to upgrade, how can businesses avoid an expensive SAP flop? Continue Reading
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News
21 Aug 2018
Retail and finance top cyber targets
Retail and finance remain the top cyber attack targets, but the second quarter also saw a spike in attacks against the manufacturing industry and an increase in remote desktop attacks, a report reveals Continue Reading
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News
21 Aug 2018
CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group
Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants Continue Reading
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News
20 Aug 2018
Job losses caused by artificial intelligence will dwarf those of Victorian revolution
The disruption to the jobs market caused by artificial intelligence will be far greater than that caused by industrialisation in Victorian times Continue Reading
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News
16 Aug 2018
Lidl dumps €500m SAP project
Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work Continue Reading
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News
15 Aug 2018
Apple faces strong competition from Amazon
As Apple is set to become the first trillion dollar company, a strong rival is only just behind – and it's not Google or Samsung. Continue Reading
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News
15 Aug 2018
Alibaba eyes retail sector with new cloud offerings
Chinese cloud supplier says retailers will be able to use its machine learning platform to understand consumer preferences, among a slew of services it is making available globally for the first time Continue Reading
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News
14 Aug 2018
Businesses urged to patch Microsoft flaw allowing MFA bypass
Security researchers are urging enterprises to update their software after the discovery of a vulnerability that could undermine the security provided by multifactor authentication Continue Reading
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Feature
14 Aug 2018
Sustainability and the smartphone: How to give your old device a second life
Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading
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Answer
14 Aug 2018
What are some best practices for crafting a supply chain technology strategy?
Supply chain managers have a tough job and face many challenges. Technology can help but must also be approached with return on investment top of mind. Here are three tips that can help. Continue Reading
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News
14 Aug 2018
Consumers accept fraud danger as online shopping increases, research finds
The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises Continue Reading
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News
14 Aug 2018
Phishing remains top fraud enabler, RSA reports
Phishing is the most popular way of enabling fraud for cyber criminals, who are also increasingly using rogue mobile apps, mobile browsers and social media, a report reveals Continue Reading
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News
13 Aug 2018
Banks lead in digital era fraud detection
All e-commerce businesses should follow the banks’ lead in how to detect fraud in the digital era, says RSA fraud and risk expert Continue Reading
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News
13 Aug 2018
HP Inc to kit out new Spurs stadium
Tottenham Hotspur Football Club is building a technically advanced stadium to take fan experience to new heights. It will include zBook workstations, as used on the International Space Station Continue Reading
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News
09 Aug 2018
Smart cities a tempting target for cyber attackers
Smart cities are an attractive target for cyber attackers because of the growing number of connected systems embedded throughout their infrastructure Continue Reading
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News
07 Aug 2018
M&S partners with Doddle for easier click-and-collect returns
Retailer is using Powered by Doddle on its in-store devices to allow returns of online items, as well as the use of click-and-collect services Continue Reading
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News
07 Aug 2018
Starbucks to advise on development of bitcoin trading platform
Coffee giant Starbucks has joined a group of firms advising Intercontinental Exchange on the development of a digital assets platform Continue Reading
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News
07 Aug 2018
Lack of Dmarc email validation puts brands and customers at risk
There is a worldwide lack of Dmarc email validation to defend against fraud and phishing attacks, putting organisations and customers at risk, a study shows Continue Reading
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News
06 Aug 2018
Sweaty Betty revamps website to cater for digital customers
Activewear brand has partnered with e-commerce firm Tryzens to launch a responsive site that is better suited to its increasingly digital customers Continue Reading
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News
06 Aug 2018
Half of UK consumers to exercise GDPR rights within a year
More than half of UK consumers will exercise their General Data Protection Regulation rights within a year and almost two-thirds will retract or review data use because of the Facebook-Cambridge Analytica scandal, a study shows Continue Reading
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News
03 Aug 2018
CIO interview: Alex von Schirmeister, CDTIO, RS Components
The electronics distributor’s chief digital, technology and innovation officer (CDTIO) on putting in place a new IT infrastructure, creating a digital business and accepting risk Continue Reading
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News
02 Aug 2018
GDPR harmonised with local laws in Nordic EU states
Sweden provides an interesting challenge for the European Union’s data protection regulation due to its laws around freedom of press and free speech Continue Reading
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News
31 Jul 2018
Intelligent automation spending to hit $232bn by 2025
Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading
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News
31 Jul 2018
UK business overestimating level of consumer trust, study shows
UK consumer trust is low, with the majority of UK businesses admitting to selling customer data, a report reveals Continue Reading
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News
31 Jul 2018
Why Pinterest pinpointed features for the visually impaired
Ideas curation site has developed features for people with visual impairment. Its lead designer explains what has been changed and why it matters Continue Reading
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News
31 Jul 2018
Dixons Carphone ups data breach figure to 10 million
Dixons Carphone now believes the number of personal data records affected in 2017’s data breach is nearly 10 times greater than initially thought Continue Reading
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News
30 Jul 2018
M&S aims to give 1,000 employees data skills
Luxury supermarket Marks and Spencer has partnered with Decoded to create a programme aimed at teaching its employees data skills Continue Reading
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News
27 Jul 2018
Hackers targeting software supply chains, US report warns
A US government report on cyber espionage by China, Russia and Iran says software supply chains are increasingly under attack Continue Reading
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News
26 Jul 2018
Brace for PowerGhost cryptominer, warns Kaspersky Lab
Corporate networks are the target of a new illicit cryptocurrency mining malware that is difficult to detect and eradicate, security researchers warn Continue Reading