IT for retail and logistics
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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News
17 Jun 2019
HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months
An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months Continue Reading
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Opinion
14 Jun 2019
Building a cyber-physical immune system
Shantanu Rane, researcher in cyber-physical systems security at the Palo Alto Research Center, explains how our own immune systems can inspire the design of modern cyber-physical systems Continue Reading
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News
12 Jun 2019
From oil crash to tech startup boom in Norway
For countries highly dependent on oil, the global price crash had huge potential ramifications – one of which, in Norway, was the development of a thriving technology sector Continue Reading
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Opinion
11 Jun 2019
Why the rise of IT managed by the business is driving creative thinking
Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
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News
11 Jun 2019
Scale targets edge workloads with HE500 hyper-converged nodes
Scale Computing adds hyper-converged infrastructure nodes to provide edge compute and storage that is fully compatible with its datacentre-scale HCI appliances Continue Reading
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News
10 Jun 2019
Whittard spills the tea about its use of technology
CFO and IT manager of British hot beverages brand Whittard explains the firm’s recent investment in technology ahead of the business’s expansion into China Continue Reading
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Feature
10 Jun 2019
Convenience, digitisation and the impact on the physical store
Digital technologies and the need for convenience have changed the way consumers shop, but what will this mean for the purpose and size of physical stores? Continue Reading
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News
06 Jun 2019
Co-op pushes to make customer care teams more co-operative
The Co-op operates in market segments ranging from funeral care to food, and its customer service strategy was disparate until it adopted Salesforce Continue Reading
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News
06 Jun 2019
Half of CFOs frustrated by complex accounting systems
Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading
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News
05 Jun 2019
Yoox Net-A-Porter launches female-focused fashion app competition
Online fashion retailer Yoox Net-A-Porter is asking young women to submit ideas for an app which helps drive sustainability in the fashion industry Continue Reading
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Feature
04 Jun 2019
How retail store technology is filling the ‘imagination gap’
Retailers are using in-store technology to reduce the time between shoppers’ consideration phase and purchase, but how is it engaging them and triggering conversions? Continue Reading
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Feature
04 Jun 2019
Cutting employees some Slack: The rise of messaging apps in retail
Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology? Continue Reading
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News
03 Jun 2019
Most of today’s enterprise blockchain platforms will need replacing in two years
Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner Continue Reading
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News
31 May 2019
Gant uses Cegid to streamline functions across all markets
As retailer Gant begins to mirror its core operations across all of the countries it operates in, global IT manager Ricky Dematagollage explains what part Cegid will play in the process Continue Reading
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News
30 May 2019
A lack of skills and ownership are top challenges to OT security
A lack of skills, visibility and clarity on which business function is responsible for securing operational technology are the biggest challenges to managing the risk, a study shows Continue Reading
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News
30 May 2019
2.3 billion business and consumer data files exposed online
In the year since the GDPR compliance deadline, the number of data files exposed online without adequate protection is up more than 50% due to misconfigured security controls, report reveals Continue Reading
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Podcast
28 May 2019
Podcast: The Computer Weekly Downtime Upload – Episode 17
In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald reunite to discuss the discontent at Amazon’s recent shareholder meeting, what went on at the Salesforce World Tour event in London and SurveyMonkey's European datacentre plans Continue Reading
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News
24 May 2019
GDPR: Are we there yet?
A full year since the General Data Protection Regulation was implemented, there has not been the severe punitive action expected by many and personal data breaches continue to happen, leaving many wondering if any progress has been made Continue Reading
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News
24 May 2019
Effect of GDPR yet to be felt, says law firm Hogan Lovells
Despite the fact that the GDPR has been in full effect for a year, the true effect of the regulation is yet to be felt and organisations should ensure they keep their eye on the ball, says leading privacy law firm Continue Reading
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News
24 May 2019
No real change a year into GDPR, says privacy expert
A year after the GDPR compliance deadline, many organisations still have a lot of work to do to make real changes and shift focus away from fines to business value and gain, says PwC’s GDPR and data protection lead Continue Reading
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News
24 May 2019
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial
The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment Continue Reading
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News
23 May 2019
Paul Smith looks to tailor its back-end systems with Cegid software
British tailor Paul Smith has been working with Cegid since 2015, but it is now considering upgrading to the provider's latest software to reduce costs and increase efficiency Continue Reading
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News
23 May 2019
Amazon rejects calls for ban on sales of facial recognition tech to government agencies
Annual meeting defeats resolutions for Amazon to halt sales of its Rekognition software to government agencies, and to do more to tackle climate change Continue Reading
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News
22 May 2019
V.Pharma swaps Data Domain for Quantum and cuts backup costs
Belgian pharmacy’s Data Domains had reached end-of-life and it wanted to remain in-budget. Quantum DXi worked out a lot cheaper and easy to manage, with good support Continue Reading
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News
22 May 2019
TalkTalk admits new failings in 2015 data breach notification
TalkTalk’s failure to notify all those affected by its 2015 data breach highlights the importance of data visibility so that breach notifications are fast and accurate – a key requirement of the GDPR Continue Reading
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News
21 May 2019
Retailers need to rethink KPIs in the face of digital shopping
Customer experience is becoming of increasing importance in an omni-channel world, but technology adoption has stores cornered, forcing them to rethink what value stores bring to an organisation and the customer journey Continue Reading
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News
21 May 2019
UC Expo 2019: Experts talk up future tech in unified communications
Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading
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News
21 May 2019
L’Oréal and Alibaba create AI-based app to offer self-care support for acne sufferers
Artificial intelligence-based app will help acne sufferers access dermatology treatment with greater ease Continue Reading
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News
21 May 2019
Middle East Interview: Dubai-based Fetchr
Delivery app Fetchr is spreading across the Middle East with its mobile-to-mobile delivery service. We talk to its founder Continue Reading
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Podcast
21 May 2019
Podcast: The Computer Weekly Downtime Upload – Episode 16
In this week’s episode of the Computer Weekly Downtime Upload, Clare McDonald and Brian McKenna are joined by prolific Downtime author Ryan Priest to discuss retail sustainability, internet influencers and the tech battle between China and the US Continue Reading
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News
20 May 2019
Post Office applies to appeal damning judgment in first Horizon trial
The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters Continue Reading
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News
17 May 2019
École Hôtelière de Lausanne puts Amelia the robot at its core
When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear Continue Reading
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News
16 May 2019
Self-sovereign ID key to data privacy
Coupling self-sovereign identity with insights from research on consumer identity management may be the key to personalising products and services without putting people at risk, says industry analyst Continue Reading
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News
16 May 2019
Fujitsu sets out to restore trust in technology
Trust in technology, how to recapture it, and how to ensure AI doesn’t overstep its bounds were the big messages on the opening day of Fujitsu Forum in Tokyo Continue Reading
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News
15 May 2019
Stella McCartney and Google Cloud start machine learning and fashion-focused sustainability push
Stella McCartney and Google Cloud are embarking on a joint pilot project that will draw on the tech giant's machine learning and cloud-based data processing portfolio to help clean up the fashion industry's supply chains Continue Reading
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News
15 May 2019
Microsoft working to support decentralised identity
Microsoft is among the big tech players aiming to help enable personalisation of products and services without putting privacy at risk Continue Reading
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News
15 May 2019
Implement multifactor authentication, urges expert panel
Multifactor authentication should be a top priority for organisations to defend users from cyber attacks, coupled with zero-trust architecture and artificial intelligence-based technologies, says expert panel Continue Reading
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Podcast
14 May 2019
Podcast: The Computer Weekly Downtime Upload – Episode 15
In this week’s episode of the Computer Weekly Downtime Upload, business editor Clare McDonald takes over presenting duties, and leads Brian McKenna and Caroline Donnelly through a wide-ranging discussion that covers cloud skills, Lady Gaga's take on SAP, government IT procurement and the importance of engaging in-store retail experiences Continue Reading
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News
13 May 2019
Court of Appeal judge rejects Post Office request in Horizon IT case
The Court of Appeal has refused the Post Office’s application to appeal a major decision in the Horizon IT trial Continue Reading
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News
10 May 2019
O2 boosts indoor network capacity to prep for 5G
O2 has been working with the Wireless Infrastructure Group to enhance mobile connectivity indoors and in public spaces Continue Reading
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News
10 May 2019
Dutch businesses not yet implementing NIS Directive
Little urgency to comply with the Network and Information Systems Security Act, which seeks to protect the Netherlands’ vital infrastructure and digital services from cyber attack Continue Reading
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News
09 May 2019
Physical stores – the place to meet your tribe
In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo Continue Reading
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News
08 May 2019
Cyber criminals targeting C-suite, DBIR shows
Executives and cloud-based services are gaining popularity as targets for cyber criminals, according to the latest data breach investigations report Continue Reading
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News
07 May 2019
Early adopters expect to pay 32% premium for 5G
Potential early adopters of 5G say they expect, on average, to pay more for their devices and services, but they expect measurable improvements on 4G from the get-go Continue Reading
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News
03 May 2019
From friction-filled to till-free: The path to a checkoutless Sainsbury’s store
Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app Continue Reading
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News
30 Apr 2019
How Microsoft is prepping manufacturers for Industry 4.0
Building on its manufacturing and technology knowhow, Microsoft has teamed up with industrial firms to support the growing demand for smart manufacturing capabilities Continue Reading
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News
29 Apr 2019
Privacy and data protection an opportunity, says entrepreneur
Organisations should see data protection and privacy compliance as an opportunity to build trust with customers, according to startup One.Thing.Less Continue Reading
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News
29 Apr 2019
Ofcom must rethink rural broadband USO, says Lords report
There are still serious concerns about whether or not the 10Mbps broadband USO is fit for purpose, and Ofcom needs to take account of them, according to The House of Lords Select Committee for the Rural Economy Continue Reading
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News
26 Apr 2019
Amazon cautions against reading too much into slowdown in AWS revenue growth rate
Amazon's CFO claims slowdown in revenue growth and capital expenditure should not be interpreted as signs of distress for any of its business units, as firm shifts growth strategy to prioritise operational efficiency Continue Reading
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News
25 Apr 2019
Digital shopping endangers retail employment
A shift towards online shopping and digital retail technologies has led to a decrease in investment in retail employment Continue Reading
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Feature
24 Apr 2019
Mobile phones and health: is 5G being rolled out too fast?
European countries are rolling out 5G mobile communications at breakneck speed as they seek to gain a competitive edge over the US and Asia. But some scientists have raised questions about the effects of 5G mobile phone radiation on public health and are calling for a precautionary approach Continue Reading
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News
24 Apr 2019
Online fashion brand Boohoo sees year-on-year revenue growth
Online fashion retailer Boohoo.com has seen a spike in revenue over the past year across all of its operating brands, and has announced the completion of several digital projects Continue Reading
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News
24 Apr 2019
Eagle Eye enlists Rackspace to lead 'all-in' Google Cloud Platform migration
Digital marketing platform provider Eagle Eye is leaning on Rackspace to support its move to the Google Cloud Platform Continue Reading
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News
23 Apr 2019
APAC set for blockchain boom
Led by China, spending on blockchain technology in Asia-Pacific excluding Japan will surpass $2bn by 2022 Continue Reading
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News
17 Apr 2019
Government says no conflict of interest in trial despite Post Office chairman’s dual role
BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system Continue Reading
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News
17 Apr 2019
Middle East CIOs optimistic as budgets increase and digital transformations expand
Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading
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News
17 Apr 2019
Morrisons to launch fresh appeal against breach liability ruling
Supermarket chain Morrisons is to launch a second appeal against a High Court ruling that found it liable for a data leak by a former employee Continue Reading
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Opinion
16 Apr 2019
Security Think Tank: Surviving the existential cyber punch
How should businesses plan to survive a potential cyber attack extinction event? Continue Reading
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News
16 Apr 2019
MP questions government over Post Office Horizon case
Labour MP asks the government about the costs associated with the Post Office Horizon legal battle Continue Reading
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Feature
12 Apr 2019
Retail technology, sports sponsorship and a global marketing opportunity
Sports sponsorship remains a focus area for B2B software companies and retail technology businesses looking to impress the C-suite Continue Reading
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Blog Post
10 Apr 2019
Lush gives up on social media
Since the birth of social media platforms, brands have been carefully adapting their marketing strategies to reach the cool kids on whatever their chosen channel of choice. From MySpace, to ... Continue Reading
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News
10 Apr 2019
Google Cloud CEO outlines plans to take firm even deeper into the enterprise
CEO Thomas Kurian used inaugural Google Cloud Next keynote to detail how infrastructure investments, supplier partnerships and simplified processes will be key to its plans to conquer even more of the enterprise market Continue Reading
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News
09 Apr 2019
Digital doppelgangers for sale to defeat anti-fraud tech
Security researchers have uncovered an online market selling digital identities to help cyber criminals to defeat anti-fraud technologies, as financial cyber crime becomes a bigger threat than ever before Continue Reading
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News
04 Apr 2019
Social inclusion unit aims to expand diversity in IT conversation
New unit at startup hub wants to explore how technology can be applied to address the barriers many people face in participating in society Continue Reading
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News
04 Apr 2019
Post Office to appeal judgment from first Horizon trial
The Post Office will appeal against some of the judgments from the first trial concerning the Horizon computer system used by subpostmasters Continue Reading
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News
04 Apr 2019
Fresh approach needed to reap cloud security benefits
Transitioning to cloud-based services offers businesses an opportunity to improve security capabilities, but only if they adopt a proactive cloud-native approach, says Palo Alto Networks cloud security expert Continue Reading
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News
03 Apr 2019
Marie Claire develops platform to encourage in-magazine shopping
An in-house team at Marie Claire has developed a platform to encourage readers to shop while browsing the site Continue Reading
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News
03 Apr 2019
Most business decision-makers and knowledge workers happy to work alongside robots
Fears that automation will remove jobs for knowledge workers are reducing as opportunities emerge to upskill and eradicate mundane work Continue Reading
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News
03 Apr 2019
Del Monte Foods enlists Accenture to help guide move to AWS cloud
US-based food producer has moved hundreds of servers and business applications to the AWS public cloud as part of a push to modernise its IT estate and boost its overall business agility Continue Reading
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Feature
02 Apr 2019
SAP S/4HANA Cloud vs. on-premises -- benefits, limitations, adoption
When it comes to SAP S/4HANA Cloud vs. on-premises, issues such as functionality and customization are paramount. Here's a look at where each shines and where each falls short. Continue Reading
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Opinion
02 Apr 2019
Goliath vs Goliath and the complexities of 5G intellectual property
Is Apple the good guy or the bad guy? It has violated patents and had its wrist slapped by the courts (bad), yet its products are still available for adoring fans to buy (good) Continue Reading
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News
02 Apr 2019
Cyber attacks increasingly exploiting supply chain weaknesses
Cyber attacks are increasingly characterised by supply chain attacks, counter incident response and lateral movement, research reveals Continue Reading
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News
02 Apr 2019
Post Office could face huge costs bill for first Horizon trial
Subpostmaster claimants’ legal team makes application for the Post Office to pay millions of pounds of costs associated with trial Continue Reading
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Podcast
02 Apr 2019
Podcast: The Computer Weekly Downtime Upload – Episode 10
In this week’s episode of The Computer Weekly Downtime Upload podcast, the team discusses Twitter spats, the long-running legal saga between HP and Mike Lynch, Asos’s retail tech strategy, G-Cloud 11 and how machine learning is shaking up the healthcare sector Continue Reading
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News
29 Mar 2019
Magento e-commerce sites urged to apply security update
Security experts are urging companies using the Magento e-commerce site to apply security updates without delay to avoid a disastrous hacking campaign Continue Reading
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Feature
28 Mar 2019
How Bumble Bee is using SAP blockchain for food traceability
Bumble Bee is using the SAP Cloud Platform Blockchain service to enable greater food safety and traceability, but the project is complicated. Here are specifics on how it works. Continue Reading
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News
28 Mar 2019
Post Office made to repay public money it allocated to fund Horizon litigation
A senior civil servant asked the Post Office to repay public money it had wrongly allocated to paying legal costs Continue Reading
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News
28 Mar 2019
Businesses losing out on early payment discounts due to outdated software
Chief financial officers need to upgrade their accounting software to benefit from discounts available for paying suppliers early Continue Reading
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News
28 Mar 2019
How Sainsbury’s is developing a wider understanding of data science
Data is of increasing importance to retailers when it comes to dealing with needy customers. Sainsbury’s supermarket is developing its data talent to optimise its opportunities Continue Reading
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News
27 Mar 2019
Mind the overlap between GDPR and ePD, warns privacy lawyer
Organisations need to be aware of the overlaps between European data protection and privacy rules, and which takes precedence, a privacy lawyer warns Continue Reading
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26 Mar 2019
Data drives development at Halfords
Neil Holden, IT director at Halfords Group, talks about the business’s growing use of cloud and data analytics, and how it is exploring new technologies. Continue Reading
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News
26 Mar 2019
Nominet urges SMEs to register .uk domains to thwart squatters
The automatic right of .co.uk domain name holders to register the shorter .uk domains ends in June Continue Reading
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Answer
21 Mar 2019
Which order management system features can improve customer service?
Great order management provides insight that shipping, production, marketing and other functions need to gain a competitive edge and keep customers happy. Here's what to know. Continue Reading
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News
20 Mar 2019
CCRC watching Post Office Horizon trial closely
The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial Continue Reading
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News
20 Mar 2019
Post Office ‘lacked humanity’ in the treatment of subpostmasters, says peer
Peer slams Post Office after High Court judgment reveals its oppressive style of managing the people who run its branches Continue Reading
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Opinion
19 Mar 2019
Growing board focus on cyber risk challenges current thinking
As digital transformation continues to drive change in the business and risk landscape, business and cyber security leaders need to improve discussions around this topic Continue Reading
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News
19 Mar 2019
More than half of EU firms report cyber attack losses
More than half of European firms admit business disruption and data loss due to cyber attacks in the past 24 months, with UK firms among the most targeted, a survey shows Continue Reading
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News
19 Mar 2019
Post Office director cross-examination confirms lack of investigation into branch IT problems
A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence Continue Reading
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12 Mar 2019
CIO interview: Martin Draper, CIO and change director, Liberty London
Department store’s IT leader is bringing a traditional retail business into the digital, omnichannel age Continue Reading
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News
12 Mar 2019
Post Office considered Horizon IT system ‘high risk’, court told
The Post Office considered Horizon a high operational risk in an internal review, a trial focused on alleged fallibilities in the system used in thousands of Post Office branches has heard Continue Reading
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Blog Post
11 Mar 2019
Web @ 30: Thank you for global connectivity
For the last three decades since its introduction, the web has informed, educated and entertained society. It has given musicians, artists and businesses of any size connectivity to a global ... Continue Reading
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News
07 Mar 2019
Tech under spotlight at High Court in second subpostmasters versus Post Office trial
The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use Continue Reading
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Podcast
05 Mar 2019
Podcast: The Computer Weekly Downtime Upload – Episode 6
In this week’s episode of The Computer Weekly Downtime Upload podcast, the team talks about Mobile World Congress, Facebook’s latest data privacy row, the Ocado and M&S partnership, and how the technology industry can tackle unethical data use Continue Reading
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Feature
04 Mar 2019
Futuristic logistics: retailers focused on rapid delivery
From Asos Instant to Ocado Zoom, and a host of new services in between, rapid delivery is gaining traction in UK retail in an attempt to meet customer demand Continue Reading
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Feature
01 Mar 2019
What are the CDN options for enterprises?
We look at how content delivery networks can give your organisation’s web presence a literal edge Continue Reading
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News
27 Feb 2019
M&S and Ocado announce £750m food delivery joint venture
Deal will see M&S take a 50% share of Ocado’s UK retail business, with access to the Ocado Smart Platform Continue Reading
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Podcast
26 Feb 2019
Podcast: The Computer Weekly Downtime Upload – Episode 5
In this week’s episode of The Computer Weekly Downtime Upload podcast, the team discuss Greenpeace’s latest datacentre sustainability research, the work the government is doing to support the growth of the UK’s AI talent pool, and covers how Kellogg's is embracing virtual reality tech Continue Reading
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News
25 Feb 2019
Nordic tech is increasing diversity but more needs to be done
The shortage of women in the boardroom is a problem in the Nordics, like other regions, but work in its tech sector means the future could be more promising Continue Reading
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News
20 Feb 2019
CIO interview: Martin Draper, CIO and change director, Liberty London
Department store’s IT leader is bringing a traditional retail business into the digital, omnichannel age Continue Reading
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News
19 Feb 2019
Royal Mail delivers safety training through virtual reality
At the Learning Technologies event in London, Royal Mail’s online learning manager talks about the organisation’s use of virtual reality to help postal workers avoid dog attacks Continue Reading