IT for consulting and business services
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for consulting and business services
-
January 17, 2020
17
Jan'20
IR35 private sector reforms: Blanket bans ‘devalue’ IT contractor contributions to digital projects
James Poyser, CEO of contractor-focused online accountancy firm InniAccounts, claims large firms that are failing to assess contractors fairly will lose out in productivity, reputation and talent retention
-
January 15, 2020
15
Jan'20
Loan charge under review: IT contractors slam government's planned policy revamp
The IT contractor community shares its verdict on the UK government's plans to revamp its controversial loan charge policy, which has left thousands of people facing life-changing tax bills and financial ruin
-
December 18, 2019
18
Dec'19
How Saudi Arabia plans to become the Silicon Valley of the Middle East
With its young and educated population, Saudi Arabia has the potential to become a hub for tech innovation
-
December 11, 2019
11
Dec'19
How can CIOs in Europe turn innovation into a competitive advantage?
CIOs across Europe are under pressure to innovate to help businesses grow and must think differently as a result
In Depth : IT for consulting and business services
-
Top 10 storage deployment stories of 2019
Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage Continue Reading
-
Cutting the cord: Negotiating cloud contracts with problematic customers
How accountable should cloud firms be for the actions of the customers that use their platforms, and how much thought should they give to aligning themselves with problematic brands before hosting them? Continue Reading
-
What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
Blog Posts : IT for consulting and business services
Opinion : IT for consulting and business services
-
The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
-
The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
-
Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
Videos : IT for consulting and business services
-
IBM Extreme Blue 2013: Voice Bank project captures the human voice
A team of undergraduates working for IBM have developed a medical application for helping patients who have lost their voice
-
Video: challenges of strategic outsourcing
In this video, Computer Weekly’s Cliff Saran speaks to Navin Anand, executive consultant at ImprovIT about where outsourcing is heading