IT for consulting and business services
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for consulting and business services
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December 05, 2019
05
Dec'19
Cyber Girls First volunteers encourage girls to think high-tech
More than 80 schoolgirls spent a day learning about computer hackers and rocket science – Cyber Girls First hopes they will become the next generation of technologists
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December 02, 2019
02
Dec'19
Private sector warned off delaying IR35 reform prep as Conservative Party promises review
The Conservative Party has followed in the footsteps of the Liberal Democrats, The Labour Party and the Scottish National Party by committing to a review of the IR35 reforms
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November 28, 2019
28
Nov'19
Finnish tech firm aims to create scalable general-purpose quantum computer
University spin-off is attempting to take quantum computing capabilities to multiple business sectors
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November 26, 2019
26
Nov'19
Revamped HMRC IR35 status checker tool still lacks key functionality, contractor groups claim
HMRC releases an updated version of its IR35 tax status checker tool, CEST, to accommodate the onset of the tax avoidance reforms being rolled out to the private sector, but contracting stakeholders claim it still lacks basic functionality
In Depth : IT for consulting and business services
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Cutting the cord: Negotiating cloud contracts with problematic customers
How accountable should cloud firms be for the actions of the customers that use their platforms, and how much thought should they give to aligning themselves with problematic brands before hosting them? Continue Reading
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
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Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
Blog Posts : IT for consulting and business services
Opinion : IT for consulting and business services
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The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
Videos : IT for consulting and business services
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IBM Extreme Blue 2013: Voice Bank project captures the human voice
A team of undergraduates working for IBM have developed a medical application for helping patients who have lost their voice
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Video: challenges of strategic outsourcing
In this video, Computer Weekly’s Cliff Saran speaks to Navin Anand, executive consultant at ImprovIT about where outsourcing is heading