IT for consulting and business services
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for consulting and business services
-
November 04, 2019
04
Nov'19
IR35 tribunal rules HMRC wrong to pursue ex-DWP IT contractor for £240,000 in unpaid employment tax
HMRC has vowed to appeal against the outcome of an IR35 tribunal that ruled it should not be pursuing an ex-DWP and Accenture IT contractor for more than £240,000 in unpaid tax as his engagements classify him as self-employed
-
October 31, 2019
31
Oct'19
IR35 reforms: Concerns raised over private sector’s lack of preparedness for April 2020 start date
As the countdown towards the IR35 reforms coming into force in the private sector continues, research by recruitment firm Hays draws concerns over an apparent lack of awareness and preparation amongst enterprises
-
October 29, 2019
29
Oct'19
Reykjavik: An IT ecosystem beyond the ice
Iceland is a small island between Europe and the US, and that is one of several reasons why it is attracting tech startups to its capital
-
October 17, 2019
17
Oct'19
IR35 private sector preparation: What the banks’ take on the reforms means for IT contractors
With six months until IR35 tax avoidance reforms are extended to the private sector, a number of financial services firms are thinning out their contractor workforce – is that the way to ensure compliance?
In Depth : IT for consulting and business services
-
Cutting the cord: Negotiating cloud contracts with problematic customers
How accountable should cloud firms be for the actions of the customers that use their platforms, and how much thought should they give to aligning themselves with problematic brands before hosting them? Continue Reading
-
What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
-
Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
Blog Posts : IT for consulting and business services
Opinion : IT for consulting and business services
-
The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
-
Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
-
Why the rise of IT managed by the business is driving creative thinking
Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
Videos : IT for consulting and business services
-
IBM Extreme Blue 2013: Voice Bank project captures the human voice
A team of undergraduates working for IBM have developed a medical application for helping patients who have lost their voice
-
Video: challenges of strategic outsourcing
In this video, Computer Weekly’s Cliff Saran speaks to Navin Anand, executive consultant at ImprovIT about where outsourcing is heading