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News : Cloud computing services

January 14, 2022 14 Jan'22
M1 rolls out voice bot for customer hotlines

The Singapore telco has rolled out a voice bot for a number of customer hotlines to improve customer experience and the productivity of call agents
January 13, 2022 13 Jan'22
RBL Bank taps Google Cloud to drive digital agenda

The private lender will tap Google Cloud to power its customer acquisition engine and improve customer data management and analytics, among other areas
January 12, 2022 12 Jan'22
Outsourced IT and business services hit record levels in 2021

Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly
January 12, 2022 12 Jan'22
Dutch cyber volunteers receive major funding boost

The Dutch Institute for Vulnerability Disclosure has received a $100,000 donation to expand the scope of its work

Cloud storage compliance pitfalls: Post-pandemic and post-Brexit

We look at the key areas of cloud storage compliance that can trip you up, with shared responsibility with cloud providers and data residency among the most important Continue Reading
Cloud repatriation: Five reasons to repatriate data from cloud

We look at key drivers of cloud repatriation, including cost, compliance, issues around latency and data gravity, reversing poorly planned moves to the cloud, and supplier failure Continue Reading
APAC expert guide to cloud migration

In this expert guide on cloud migration in Asia-Pacific, we highlight the key considerations and strategies that enterprises can take when moving their workloads to public cloud Continue Reading

Of cats and clouds: a lifetime TCO question

For better or worse, we are a cat household. Various moggies have come and gone over the years. These have mainly originated from shelters or people trying to offload excess kittens arising from ... Continue Reading
The DX Moment Is Still Around The Corner For Many – If That Corner Is Still There…

Among the many conversations I have with vendors and end users themselves – via various online events – one of the most common buzz phrases of the past few years that still recurs more than it ... Continue Reading
Remember when cloud was going to kill the IT channel?

Cloud computing is now so much part of our everyday lives that it’s hard to remember a time when this wasn’t the case. Less than a decade ago, our surveys were still throwing up results confirming ... Continue Reading

Security Think Tank: Attackers leveraging the supply chain

Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they have taken away from the past 12 months Continue Reading
Supply chain cyber security is only as strong as the weakest link

A spate of high-profile cyber attacks has highlighted the criticality of supply chain security and put new pressures on security leaders. How can we ensure that cyber security remains robust down the full length of supply chains? Continue Reading
Choose the right ITSM tool for digital era success

IT service management (ITSM) tools are essential for many organisations to help optimise the design, delivery, support, use and governance of IT, but not all ITSM solutions are created equal, therefore selecting the right one is crucial Continue Reading

How Zoom is keeping pace with demand for conferencing tools

Magnus Falk, CIO advisor at Zoom, offers insights on how the company is scaling up its resources to meet the growing usage of its service
CW500 video: James Donkin, general manager, Ocado Technology

James Donkin, general manager, Ocado Technology, speaks to Computer Weekly about cloud maturity
CW500 video: Mark Lockton-Goddard, former interim CIO, Drax Group

Mark Lockton-Goddard, former interim CIO, Drax Group, speaks to Computer Weekly about cloud maturity