Information technology (IT) in ASEAN
Read the latest news and trends about information technology (IT) in the ASEAN region, including Singapore, Malaysia, Indonesia, Thailand, Philippines, Vietnam. Find valuable resources on IT management topics, including security, data storage, backup and recovery, networking, data centre, cloud computing, mobile technology, virtualisation, big data, virtual machines and more.
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News
29 Apr 2025
Kaspersky calls for cyber immunity amid growing cyber threats
The rise of professional cyber crime groups and state-sponsored actors targeting critical infrastructure requires a move towards inherently secure ‘cyber immune’ systems, says Kaspersky CEO Eugene Kaspersky Continue Reading
By- Aaron Tan, TechTarget
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News
28 Apr 2025
Pharma leaders see AI revolutionising medicine
Pharmaceutical industry experts at Gitex Asia 2025 discuss how AI is revolutionising drug discovery, from accelerating clinical trials and diagnosing rare diseases to validating traditional medicines Continue Reading
By- Aaron Tan, TechTarget
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News
25 Apr 2025
How AI workloads are reshaping datacentre design
At Gitex Asia 2025, industry leaders discuss how the computational demands of advanced AI models are forcing a rethink of datacentre power, cooling and networking infrastructure Continue Reading
By- Aaron Tan, TechTarget
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News
24 Apr 2025
ASEAN telcos going beyond the 5G hype
Telcos from Singapore, Malaysia and Indonesia are moving beyond the 5G hype as they focus on driving enterprise 5G and AI adoption to drive value for customers Continue Reading
By- Aaron Tan, TechTarget
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Feature
23 Apr 2025
Enterprise strategies for API management
Application programming interfaces are the connective tissue of the modern enterprise, driving innovation and integration. But managing them effectively requires enterprises to consider governance, security and lifecycle management while preparing for emerging threats and technologies like AI Continue Reading
By- Aaron Tan, TechTarget
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Opinion
22 Apr 2025
VMware licensing changes and the road ahead
VMware's new subscription fees: will enterprises pay up, walk away or explore a smarter third option? Continue Reading
By- Holland Barry
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News
21 Apr 2025
Top APAC firms recognised at innovation awards
Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading
By- Aaron Tan, TechTarget
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News
21 Apr 2025
CW Innovation Awards: Finding revenue gains from parked cars
Singapore real estate investment firm CapitaLand Investment taps machine learning models to optimise space utilisation across 23 commercial buildings and business parks Continue Reading
By- Eileen Yu
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News
21 Apr 2025
CW Innovation Awards: M1 aims to become digital-native telco
The digital-first telco is running all its back-end systems on the cloud, enabling it to speed up decision-making and enhance customer service Continue Reading
By- Eileen Yu
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News
21 Apr 2025
CW Innovation Awards: Transforming cyber security with AI
Facing rising cyber threats and a shortage of experts, Citic Telecom International CPC developed an AI-powered penetration testing tool to automate security audits and reduce costs Continue Reading
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News
21 Apr 2025
CW Innovation Awards: DBS AI assistant slashes call times and boosts productivity
The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience Continue Reading
By- Aaron Tan, TechTarget
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News
17 Apr 2025
Standard Chartered grounds AI ambitions in data governance
The bank’s group chief data officer, Mohammed Rahim, outlines how the bank is modernising its data infrastructure and governance practices to support its AI initiatives Continue Reading
By- Aaron Tan, TechTarget
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News
16 Apr 2025
Security leaders grapple with AI-driven threats
Experts warn of AI’s dual role in both empowering and challenging cyber defences, and called for intelligence sharing and the need to strike a balance between AI-driven innovation and existing security practices Continue Reading
By- Aaron Tan, TechTarget
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News
15 Apr 2025
Alibaba Cloud bolsters AI offerings
The Chinese hyperscaler has launched new models, tools and infrastructure upgrades for international customers following plans to advance its cloud computing and AI infrastructure Continue Reading
By- Aaron Tan, TechTarget
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Opinion
14 Apr 2025
Defending the grid with secure connectivity
Connectivity providers, device manufacturers and the energy companies they support must prioritise cyber security as the use of IoT grows in Singapore's energy sector Continue Reading
By- Simon Trend
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News
11 Apr 2025
Warranty fraud fuels hidden army of hardware hackers
Widespread warranty fraud is not only costing companies billions but also creating a breeding ground for advanced hardware exploits, warns hardware hacker and researcher Bunnie Huang at Black Hat Asia 2025 Continue Reading
By- Aaron Tan, TechTarget
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News
03 Apr 2025
Are LLM firewalls the future of AI security?
As large language models permeate industries, experts at Black Hat Asia 2025 debate the need for LLM firewalls and explore their role in fending off emerging AI threats Continue Reading
By- Aaron Tan, TechTarget
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News
01 Apr 2025
How Singapore researchers are using AI to fight Parkinson’s disease
Singapore researchers are using Google DeepMind’s AlphaFold to understand the intricate protein interactions at play in Parkinson's disease, paving the way for potential diagnostics and treatments Continue Reading
By- Aaron Tan, TechTarget
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News
27 Mar 2025
Selangor teams up with Google Cloud on AI
The Teraju AI Selangor initiative will provide state agencies with access to Google Cloud’s AI tools and training to build AI applications in areas such as education and healthcare Continue Reading
By- Aaron Tan, TechTarget
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Opinion
24 Mar 2025
Does your organisation need an AI librarian?
An AI librarian ensures data accuracy and integrity, bridging the gap between powerful AI tools and reliable, human-validated knowledge Continue Reading
By- Dougal Martin
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News
24 Mar 2025
APIs key to unlocking AI agent potential, says MuleSoft
Most Asia-Pacific IT leaders have either implemented or intend to deploy agentic AI in the next two years, but success will hinge on the implementation of APIs that AI agents rely on Continue Reading
By- Aaron Tan, TechTarget
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News
20 Mar 2025
Snowflake founders reveal ‘cuckoo cloud’ vision that disrupted big data
Benoit Dageville and Thierry Cruanes reveal the journey that led to their data platform, their bet against Hadoop and why they still code on weekends to stay connected to their creation Continue Reading
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Opinion
20 Mar 2025
When open source isn’t really open
Vendor lock-in, once a threat from proprietary software, now lurks in open source and AI, trapping businesses in costly, inflexible ecosystems Continue Reading
By- Ben Henshall
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News
18 Mar 2025
Digital Realty enters Indonesia through joint venture
New joint venture, Digital Realty Bersama, will develop and operate datacentres across Indonesia to meet the increasing demand for digital infrastructure in Southeast Asia’s biggest economy Continue Reading
By- Aaron Tan, TechTarget
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News
18 Mar 2025
Seaco charts course for unified security strategy
Shipping container leasing giant consolidates security tools onto a single platform, leveraging AI and extended detection and response to improve security operations Continue Reading
By- Aaron Tan, TechTarget
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News
17 Mar 2025
How Oracle is using AI to combat financial crime
The tech giant is leveraging artificial intelligence to surface fraudulent financial transactions and improve the efficiency of financial crime investigations, offering relief to banks battling high costs and alert fatigue Continue Reading
By- Aaron Tan, TechTarget
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News
13 Mar 2025
Chinese espionage group UNC3886 targets Juniper routers
Advanced persistent threat group UNC3886 deployed custom backdoors on end-of-life Juniper Networks routers, underscoring the need for timely patching and advanced security monitoring Continue Reading
By- Aaron Tan, TechTarget
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News
11 Mar 2025
Singapore Airlines to roll out Salesforce Agentforce
Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences Continue Reading
By- Aaron Tan, TechTarget
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News
11 Mar 2025
Singapore IT leaders boost AI security defences
Study reveals a surge in perceived importance of artificial intelligence for cyber security in Singapore, but declining investment in traditional measures raises concerns as sophisticated cyber attacks intensify Continue Reading
By- Aaron Tan, TechTarget
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News
07 Mar 2025
Managing security in the AI age
Gartner experts offer guidance on harnessing AI’s power while mitigating its risks, from managing shadow AI to implementing security controls and policies Continue Reading
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News
06 Mar 2025
Going beyond search: Elastic’s observability and security play
Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation Continue Reading
By- Aaron Tan, TechTarget
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News
04 Mar 2025
Jio, AMD, Cisco and Nokia to build telecom AI platform
India’s Jio Platforms, AMD, Cisco and Nokia have teamed up to develop an Open Telecom AI Platform aimed at improving the efficiency and security of telco networks through artificial intelligence and automation Continue Reading
By- Aaron Tan, TechTarget
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News
03 Mar 2025
Singapore’s HomeTeamNS hit by ransomware attack
The non-profit organisation suffered a ransomware attack that affected some servers containing employee and member data, prompting an investigation and enhanced security measures Continue Reading
By- Aaron Tan, TechTarget
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News
02 Mar 2025
AWS boosts telco cloud offerings with new Outposts
Amazon Web Services debuts new Outposts racks and servers that extend its infrastructure to the edge to support network intensive workloads and cloud radio access applications Continue Reading
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News
26 Feb 2025
Alibaba Cloud open sources video foundation models
The Chinese tech giant releases Tongyi Wanxiang 2.1 family of video foundation models as open source, including a smaller version enabling video creation on standard laptops Continue Reading
By- Aaron Tan, TechTarget
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News
25 Feb 2025
Singapore rolls out guidelines to bolster cloud and datacentre resilience
New advisory guidelines to enhance resilience and security of cloud services and datacentres in Singapore amid potential service disruptions and growing cyber threats Continue Reading
By- Aaron Tan, TechTarget
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News
24 Feb 2025
Alibaba bets $53bn on cloud and AI
Chinese tech giant Alibaba unveils massive three-year investment in a move to capitalise on the AI opportunity and position its cloud infrastructure as the backbone for future growth Continue Reading
By- Aaron Tan, TechTarget
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News
23 Feb 2025
Check Point co-founder on AI, quantum and independence
Gil Shwed, Check Point’s co-founder and executive chairman, discusses the company’s focus on artificial intelligence-driven security and his commitment to remaining an independent force in the cyber security market Continue Reading
By- Aaron Tan, TechTarget
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Feature
20 Feb 2025
Kubernetes: Navigating the pitfalls and pathways to success
Nutanix’s APAC chief technology officer outlines the lessons learned by enterprises adopting Kubernetes, from avoiding cloud lock-in to mastering lifecycle management, and bridging the gap between legacy and cloud-native skillsets Continue Reading
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News
20 Feb 2025
How organisations can secure AI agents
Dan Karpati, Check Point Software’s vice-president of AI, discusses the unique challenges and potential ways to secure AI agents Continue Reading
By- Aaron Tan, TechTarget
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News
18 Feb 2025
Singapore pledges S$150m to boost enterprise AI capabilities
The Enterprise Compute initiative will provide local enterprises with access to AI tools and expertise in a bid to spur AI adoption Continue Reading
By- Aaron Tan, TechTarget
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News
18 Feb 2025
South Korea plots to become home to world’s largest AI datacentre
Construction of a datacentre that is projected to be 3GW in size is set to start later this year in South Korea Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
18 Feb 2025
CPX 2025: Check Point CEO talks up hybrid mesh security
At CPX 2025 in Bangkok, Check Point CEO Nadav Zafrir outlined a vision for network security centred on hybrid mesh architecture and AI-powered capabilities Continue Reading
By- Aaron Tan, TechTarget
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Opinion
16 Feb 2025
How to get employees to take cyber risk more seriously
To combat risky cyber security behaviour, organisations must move beyond awareness training and cultivate a culture where security violations are personally felt and socially unacceptable, leveraging existing values, real-world impacts, and even humour Continue Reading
By- Leigh McMullen
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News
14 Feb 2025
Lenovo CSO: AI adoption fuels security paranoia
Doug Fisher, Lenovo’s chief security officer, outlines the company’s approach to security and AI governance, and the importance of having a strong security culture to combat cyber threats amplified by the use of AI Continue Reading
By- Aaron Tan, TechTarget
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News
12 Feb 2025
Amazon opens Asia-Pacific hub in Singapore
Amazon has launched a 360,000 sq ft Asia-Pacific headquarters in Singapore, housing both Amazon and AWS employees Continue Reading
By- Aaron Tan, TechTarget
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News
09 Feb 2025
Allianz PNB Life modernises insurance operations with cloud
Philippine insurer implements a cloud-based health insurance policy management system from DXC Technology to reduce policy issuance times and speed up product launches Continue Reading
By- Aaron Tan, TechTarget
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News
05 Feb 2025
Malaysian public sector embraces generative AI
Nearly half a million civil servants set to get access to Google Workspace with Gemini to improve delivery of public services Continue Reading
By- Aaron Tan, TechTarget
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News
05 Feb 2025
APAC organisations to ramp up tech spending in 2025
Organisations across the region are prioritising cyber security, customer experience and application development, even as they navigate cloud repatriation and a growing skills gap in AI and security Continue Reading
By- Aaron Tan, TechTarget
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News
03 Feb 2025
New Relic extends observability to DeepSeek
The observability tools supplier now offers enhanced monitoring for DeepSeek models to help businesses reduce the costs and risks of generative AI development Continue Reading
By- Aaron Tan, TechTarget
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News
31 Jan 2025
How Zebra is empowering frontline workers through tech
Zebra Technologies’ CEO Bill Burns discusses the company’s growth strategy and how it is enhancing frontline worker capabilities through machine vision, artificial intelligence and robotics Continue Reading
By- Aaron Tan, TechTarget
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Opinion
31 Jan 2025
Can security operations ever be fully autonomous?
Focusing on targeted improvements, not full automation, is key to scaling security operations with AI Continue Reading
By- Pete Shoard
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News
27 Jan 2025
Inside CyberArk’s security strategy
CyberArk CIO Omer Grossman talks up the company’s security-first ethos, the importance of an assumed breach mentality and how the company is addressing threats from the growing use of AI Continue Reading
By- Aaron Tan, TechTarget
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Opinion
24 Jan 2025
Low-code and AI challenge the reign of SaaS
Software-as-a-service applications have long been the go-to for businesses seeking quick IT fixes, but a new wave of low-code platforms powered by AI and automation is empowering organisations to ditch pre-packaged solutions and build their own custom tools Continue Reading
By- Keith Payne
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News
23 Jan 2025
Zebra gallops ahead in APAC, driven by automation and e-commerce
Zebra Technologies is riding the wave of e-commerce and automation in APAC, fuelling strong growth with RFID technology, tablets and scanners that boost business productivity and efficiency Continue Reading
By- Aaron Tan, TechTarget
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News
22 Jan 2025
APAC businesses face surge in email attacks
Sophisticated phishing and business email compromise campaigns are increasingly targeting organisations across the Asia-Pacific region, research reveals Continue Reading
By- Aaron Tan, TechTarget
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News
16 Jan 2025
Global IT spending to soar in 2025
S&P Global Ratings expects a 9% surge in global IT spending for 2025, fuelled by demand for AI and cloud technologies, despite potential trade headwinds and a slowing global economy Continue Reading
By- Aaron Tan, TechTarget
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News
15 Jan 2025
Cohesity CEO on Veritas integration and IPO plans
Cohesity CEO Sanjay Poonen shares his vision for integrating Veritas’ enterprise data protection business, uniting 12,000 customers, driving AI-powered innovation and building a public-ready company Continue Reading
By- Aaron Tan, TechTarget
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News
13 Jan 2025
Gramedia speeds up inventory checks with RFID
Indonesian bookstore giant has sped up inventory checks, minimised shrinkage and improved customer experience with RFID-powered checkout kiosks and exit gates Continue Reading
By- Aaron Tan, TechTarget
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Opinion
09 Jan 2025
AI gold rush in Singapore needs more talent than tech
Singapore is investing heavily in AI, but its success hinges on equipping its workforce with the skills to effectively apply this technology. This means prioritising training, addressing ethical concerns and fostering a culture of AI literacy Continue Reading
By- Sojung Lee
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News
08 Jan 2025
AWS plants flag in Thailand with new cloud region
Amazon Web Services’ latest regional expansion brings its cloud services to Thailand, promising a $10bn boost to the nation's GDP and support for more than 11,000 jobs per year Continue Reading
By- Aaron Tan, TechTarget
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News
07 Jan 2025
How StarHub is tapping OpenShift in its cloud strategy
StarHub is harnessing Red Hat OpenShift to power its hybrid multi-cloud platform, balancing control over critical infrastructure with the scalability and flexibility of public cloud Continue Reading
By- Aaron Tan, TechTarget
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News
05 Jan 2025
Digital Edge secures $1.6bn to fuel regional expansion
Singapore-based datacentre provider has raised over $1.6bn in equity and debt financing to meet growing demand for cloud and AI infrastructure across Asia Continue Reading
By- Aaron Tan, TechTarget
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News
19 Dec 2024
Top 10 ASEAN stories of 2024
Southeast Asia’s 2024 tech landscape saw major companies embracing AI, shifts in open source and the emergence of local large language models to address the needs of a diverse region Continue Reading
By- Aaron Tan, TechTarget
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Opinion
18 Dec 2024
The future of CX is AI-powered and human-centric
AI is revolutionising customer experience, but companies must prioritise data quality and human oversight to deliver personalised services that builds loyalty and drives growth Continue Reading
By- Lianne Dehaye
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News
17 Dec 2024
VMware customers seek alternatives amid licensing changes
Research reveals that while most VMware customers are satisfied with their current software, they are exploring alternatives due to concerns over rising costs Continue Reading
By- Aaron Tan, TechTarget
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News
17 Dec 2024
How NCS is tackling the enterprise IT market
The technology service provider is counting on its government experience, global expert network and cyber security capabilities to penetrate the enterprise IT market Continue Reading
By- Aaron Tan, TechTarget
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News
13 Dec 2024
Google Cloud’s Agentspace to unlock enterprise data
Agentspace uses AI agents to automate workflows and connect to multiple data sources to perform tasks and deliver insights, boosting enterprise productivity and efficiency Continue Reading
By- Aaron Tan, TechTarget
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News
11 Dec 2024
Freshworks rides Asia’s digital wave
The enterprise software firm’s exponential growth in the region is driven by demand for streamlined customer and employee experiences by its mid-market customers Continue Reading
By- Aaron Tan, TechTarget
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News
10 Dec 2024
Top IT predictions in APAC in 2025
Enterprises across the Asia-Pacific region are expected to focus on securing their AI workloads, invest in energy efficient infrastructure and rethink their platform strategy, among other tech trends in the new year Continue Reading
By- Aaron Tan, TechTarget
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News
09 Dec 2024
Inside Prudential’s AI strategy
Prudential is leveraging AI across its operations, from enhancing customer interactions and streamlining internal processes to empowering its workforce through upskilling initiatives Continue Reading
By- Aaron Tan, TechTarget
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News
04 Dec 2024
Grab deepens AWS partnership to fuel AI ambitions and growth
Southeast Asian super app Grab names AWS as its preferred cloud provider to optimise costs, enhance infrastructure and support its growing AI workloads Continue Reading
By- Aaron Tan, TechTarget
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News
03 Dec 2024
AWS unveils new generative AI models
The Amazon Nova family of GenAI models boasts faster speeds and lower costs, and caters to needs from text and image generation to video creation and multimodal applications Continue Reading
By- Aaron Tan, TechTarget
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News
02 Dec 2024
AWS doubles down on ASEAN with cloud and AI investments
The cloud giant is fuelling growth in Southeast Asia with new infrastructure, skills development programmes and a focus on generative AI, empowering startups and enterprises alike Continue Reading
By- Aaron Tan, TechTarget
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News
01 Dec 2024
How SkyLab is democratising hybrid cloud management
SkyLab is challenging the cloud status quo with its orchestration platform, which allows telcos and enterprises to seamlessly manage workloads across multiple cloud providers Continue Reading
By- Aaron Tan, TechTarget
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News
28 Nov 2024
Chulalongkorn University debuts GenAI platform
Thai university teams up with Google Cloud to empower its community with responsible and customisable AI tools for research, learning and administration Continue Reading
By- Aaron Tan, TechTarget
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News
28 Nov 2024
Energy sector’s digital shift opens door to cyber threats
The transition to renewable energy and the increasing integration of IT and OT systems in the energy sector are creating new cyber security challenges Continue Reading
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News
27 Nov 2024
GitLab doubles down on DevSecOps and AI in APAC
The DevOps platform supplier is focused on providing deeper platform integration, enhanced security and artificial intelligence-powered tools to help APAC organisations speed up software delivery Continue Reading
By- Aaron Tan, TechTarget
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News
26 Nov 2024
How Kong is driving the future of APIs
From its open-source API gateway to a full platform play, Kong is orchestrating the future of APIs with a growing presence in the Asia-Pacific region Continue Reading
By- Aaron Tan, TechTarget
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News
26 Nov 2024
Nominations open for Computer Weekly Innovation Awards APAC 2025
Computer Weekly is looking for nominations for its 2025 Innovation Awards to honour digital transformation initiatives that have transformed organisations in six industries Continue Reading
By- Aaron Tan, TechTarget
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News
22 Nov 2024
Qlik expands cloud footprint to India
The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India Continue Reading
By- Aaron Tan, TechTarget
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News
21 Nov 2024
Grab taps GPT-4o to improve mapping service
Regional ride-hailing giant and super app Grab is leveraging OpenAI’s GPT-4o model to build hyperlocal, dynamic maps, cutting costs and boosting accuracy Continue Reading
By- Aaron Tan, TechTarget
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News
19 Nov 2024
AI readiness stalls in APAC
Despite significant investment in AI, only 15% of organisations in Asia-Pacific are ready to deploy the technology today, according to Cisco’s latest regional AI readiness survey Continue Reading
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News
18 Nov 2024
How banks are navigating the AI landscape
Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services Continue Reading
By- Aaron Tan, TechTarget
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News
15 Nov 2024
Nvidia powers AI development in Japan and Indonesia
Nvidia is deepening its presence in Japan and Indonesia through partnerships with local cloud providers and tech companies to build sovereign AI infrastructure and local large language models Continue Reading
By- Aaron Tan, TechTarget
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Opinion
15 Nov 2024
Preparing for future AI energy disruption
The explosive growth of artificial intelligence is set to outstrip the capacity of global power grids, threatening to derail deployments. With datacentres facing power shortages and some countries halting construction, organisations must act now to secure their AI future Continue Reading
By- Jorge Lopez
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News
14 Nov 2024
Ping CEO on ForgeRock integration and future of identity
Ping Identity CEO Andre Durand discusses the company’s unified roadmap, commitment to customer stability and growth plans in the evolving identity landscape following the merger with ForgeRock Continue Reading
By- Aaron Tan, TechTarget
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News
12 Nov 2024
Pure Storage CTO: How AI is changing storage demands
Pure Storage’s CTO stresses the need for adaptable IT systems to support AI workloads, advocating for open architectures and flexible storage platforms to avoid supplier lock-in Continue Reading
By- Aaron Tan, TechTarget
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News
12 Nov 2024
How quantum computing could reshape financial services
Experts at the Singapore FinTech Festival predict quantum computing will improve risk management, investment strategies and fraud detection in the financial sector, while also posing new challenges for data security Continue Reading
By- Aaron Tan, TechTarget
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News
08 Nov 2024
Inside Grab’s platform strategy
Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets Continue Reading
By- Aaron Tan, TechTarget
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News
06 Nov 2024
How enterprises can ride the AI coding wave
GovTech leader urges developers to prioritise value, security and compliance when implementing AI coding tools in enterprise environments Continue Reading
By- Aaron Tan, TechTarget
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News
05 Nov 2024
HCLTech to open AI lab in Singapore
The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent Continue Reading
By- Aaron Tan, TechTarget
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News
04 Nov 2024
How AI is impacting global connectivity
Jürgen Hatheier, international CTO of Ciena, discusses the role of connectivity in the age of artificial intelligence and how the company is helping service providers navigate this transformative period Continue Reading
By- Aaron Tan, TechTarget
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News
28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI Continue Reading
By- Aaron Tan, TechTarget
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News
28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading
By- Aaron Tan, TechTarget
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News
24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading
By- Aaron Tan, TechTarget
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News
22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
By- Aaron Tan, TechTarget
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News
21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading
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News
21 Oct 2024
Can AI be secure? Experts discuss emerging threats and AI safety
International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence Continue Reading
By- Aaron Tan, TechTarget
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News
18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading
By- Aaron Tan, TechTarget
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Opinion
17 Oct 2024
Preparing for disruptions to enterprise application ecosystems
From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading
By- Neha Ralhan
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News
16 Oct 2024
Philippines leaps forward in e-government with cloud-first strategy
A common infrastructure and a ‘once-only’ principle have propelled the Philippines up the UN’s E-Government Development Index, streamlining services and bolstering data sovereignty Continue Reading
By