IT for utilities and energy
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for utilities and energy
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November 07, 2019
07
Nov'19
Abu Dhabi AI university is key to UAE’s future as the oil dries up
Abu Dhabi's fledgling artificial intelligence university is part of a highly ambitious 30-year plan to transform the UAE’s economy and culture
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October 29, 2019
29
Oct'19
Reykjavik: An IT ecosystem beyond the ice
Iceland is a small island between Europe and the US, and that is one of several reasons why it is attracting tech startups to its capital
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October 24, 2019
24
Oct'19
British Gas powers customer experience with third-party Salesforce app
Its parent company, Centrica, uses Salesforce to support Hive – now British Gas is using a third-party Salesforce app to improve customer experience
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October 24, 2019
24
Oct'19
Total saves £95,000 a year with Nutanix hyper-converged
Gas and electricity supplier struggled with ageing traditional infrastructure, but moved to hyper-converged for projects that include containers and DevOps deployments
In Depth : IT for utilities and energy
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Private 5G networks: Are they the right choice for you?
The concept of dedicated private mobile networks for large enterprises is not a new one, but with the advent of ultrafast 5G networks, they are starting to attract more interest Continue Reading
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
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Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
Blog Posts : IT for utilities and energy
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Smart meters are the key to going net zero by 2050
According to a landmark UN report compiled by the world’s top scientists, the climate crisis is damaging the ability of the land to sustain humanity, with cascading risks becoming increasingly ... Continue Reading
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L is for the way you look at renewable heating technology
A civil servant has swapped her job at the Department for Education for a stint on ITV’s hit reality show Love Island. Zara McDermott, who had previously been developing government policy on ... Continue Reading
Opinion : IT for utilities and energy
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
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Building a cyber-physical immune system
Shantanu Rane, researcher in cyber-physical systems security at the Palo Alto Research Center, explains how our own immune systems can inspire the design of modern cyber-physical systems Continue Reading
Videos : IT for utilities and energy
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Video interview: Bill Ruh, head of Software at GE discusses industrial cloud apps
In 2013, Computer Weekly spoke to Buh Ruh about a new software-enabled services business. We find out how his industrial internet has evolved
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Interview with Martin Vesper, CEO, digitalSTROM on smart home technology
Martin Vesper, CEO of digitalSTROM has kitted out his home with smart technology, allowing him to control lighting and electrical appliances
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Video interview: William Ruh, head of software at GE
William Ruh, vice president at GE Global Software Center , discusses how sensor networks will create a machines services business at the company.