IT for utilities and energy
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for utilities and energy
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January 17, 2020
17
Jan'20
IR35 private sector reforms: Blanket bans ‘devalue’ IT contractor contributions to digital projects
James Poyser, CEO of contractor-focused online accountancy firm InniAccounts, claims large firms that are failing to assess contractors fairly will lose out in productivity, reputation and talent retention
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January 09, 2020
09
Jan'20
CES 2020: IBM grows Q network collaborators
ExxonMobil hopes quantum computing will enable it to model processes at the atomic scale – something that cannot be achieved today
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January 07, 2020
07
Jan'20
Scale’s HE150 the first of a big push to small edge HCI hardware
Scale Computing aims to scale to micro-sized hyper-converged with a lightweight operating system it claims its competitors can’t match for edge and remote location deployments
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January 06, 2020
06
Jan'20
Iran likely to hit back with cyber attacks, security experts warn
The possibility of cyber attack by threat groups acting on behalf of the Iranian government has dramatically increased following US actions in Iraq
In Depth : IT for utilities and energy
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Top 10 storage deployment stories of 2019
Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage Continue Reading
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Private 5G networks: Are they the right choice for you?
The concept of dedicated private mobile networks for large enterprises is not a new one, but with the advent of ultrafast 5G networks, they are starting to attract more interest Continue Reading
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
Blog Posts : IT for utilities and energy
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Smart meters are the key to going net zero by 2050
According to a landmark UN report compiled by the world’s top scientists, the climate crisis is damaging the ability of the land to sustain humanity, with cascading risks becoming increasingly ... Continue Reading
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L is for the way you look at renewable heating technology
A civil servant has swapped her job at the Department for Education for a stint on ITV’s hit reality show Love Island. Zara McDermott, who had previously been developing government policy on ... Continue Reading
Opinion : IT for utilities and energy
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The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
Videos : IT for utilities and energy
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Video interview: Bill Ruh, head of Software at GE discusses industrial cloud apps
In 2013, Computer Weekly spoke to Buh Ruh about a new software-enabled services business. We find out how his industrial internet has evolved
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Interview with Martin Vesper, CEO, digitalSTROM on smart home technology
Martin Vesper, CEO of digitalSTROM has kitted out his home with smart technology, allowing him to control lighting and electrical appliances
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Video interview: William Ruh, head of software at GE
William Ruh, vice president at GE Global Software Center , discusses how sensor networks will create a machines services business at the company.