IT for utilities and energy
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for utilities and energy
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December 05, 2019
05
Dec'19
Cyber Girls First volunteers encourage girls to think high-tech
More than 80 schoolgirls spent a day learning about computer hackers and rocket science – Cyber Girls First hopes they will become the next generation of technologists
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December 03, 2019
03
Dec'19
Survey finds most firms don’t respond to GDPR requests in time
Most organisations do not respond to requests for GDPR data in the one month allowed, while many return incorrect data. The education sector does best, but the public sector lags behind
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December 03, 2019
03
Dec'19
Tenable buys Indegy to integrate IT and OT security
Acquisition of industrial security specialist Indegy will create a unified, risk-based platform spanning both IT and OT security for Tenable
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November 28, 2019
28
Nov'19
Finnish tech firm aims to create scalable general-purpose quantum computer
University spin-off is attempting to take quantum computing capabilities to multiple business sectors
In Depth : IT for utilities and energy
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Private 5G networks: Are they the right choice for you?
The concept of dedicated private mobile networks for large enterprises is not a new one, but with the advent of ultrafast 5G networks, they are starting to attract more interest Continue Reading
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
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Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
Blog Posts : IT for utilities and energy
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Smart meters are the key to going net zero by 2050
According to a landmark UN report compiled by the world’s top scientists, the climate crisis is damaging the ability of the land to sustain humanity, with cascading risks becoming increasingly ... Continue Reading
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L is for the way you look at renewable heating technology
A civil servant has swapped her job at the Department for Education for a stint on ITV’s hit reality show Love Island. Zara McDermott, who had previously been developing government policy on ... Continue Reading
Opinion : IT for utilities and energy
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The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
Videos : IT for utilities and energy
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Video interview: Bill Ruh, head of Software at GE discusses industrial cloud apps
In 2013, Computer Weekly spoke to Buh Ruh about a new software-enabled services business. We find out how his industrial internet has evolved
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Interview with Martin Vesper, CEO, digitalSTROM on smart home technology
Martin Vesper, CEO of digitalSTROM has kitted out his home with smart technology, allowing him to control lighting and electrical appliances
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Video interview: William Ruh, head of software at GE
William Ruh, vice president at GE Global Software Center , discusses how sensor networks will create a machines services business at the company.