Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
20 Jun 2025
Election workers’ data stolen in cyber breach of Oxford City Council
Oxford City Council election workers had personal information stolen by cyber attackers in an attack over the weekend of 7-8 June. The council has stated that most disrupted systems are back online Continue Reading
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News
20 Jun 2025
UK data reforms become law
UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy Continue Reading
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News
08 Sep 2025
AI boom to push Australian IT spending past A$172bn
Australian IT spending is set to grow by 8.9% in 2026, driven by growing investments in artificial intelligence, datacentre systems and cloud, according to Gartner Continue Reading
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News
05 Sep 2025
Jaguar Land Rover cyber attack keeps workers at home
The recent cyber attack on Jaguar Land Rover is keeping workers out of the plants as possible attack group identity becomes public Continue Reading
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News
05 Sep 2025
How Metrobank is tapping VMware Cloud Foundation
The Philippine bank has adopted nearly all of the capabilities in VMware’s private cloud platform to modernise its IT infrastructure while reaping cost savings Continue Reading
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News
04 Sep 2025
Mercedes-AMG Petronas F1 team chooses SAP Cloud ERP to gain edge
Formula 1 team Mercedes-AMG Petronas has chosen SAP Cloud ERP to help it comply with upcoming regulatory changes from the FIA Continue Reading
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Feature
03 Sep 2025
Ethical challenges of LGBTQ+ data protection
America has rolled back data protection policies for the LGBTQ+ community, but what does that mean for the rest of the world? Continue Reading
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News
02 Sep 2025
OpenAI targets India with datacentre push
The AI firm is planning to open a one-gigawatt datacentre in India, which could reduce latency, ensure regulatory compliance and give it an edge over hyperscalers Continue Reading
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News
02 Sep 2025
Cyber attackers damage Jaguar Land Rover production
Jaguar Land Rover reports a cyber attack has ‘severely disrupted’ its vehicle production and retail operations, recalling similar attacks on other prominent British brands this year Continue Reading
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Feature
02 Sep 2025
Interview: Holland & Barrett CDO preparing a Michelin star-worthy data strategy
Holland & Barrett’s chief data officer discusses the framework – and reasons – behind the retailer’s multi-layered data strategy Continue Reading
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News
02 Sep 2025
Fujitsu’s roots in government go too deep
MPs and peers call on prime minister to review Japanese supplier’s ‘eligibility’ to bid for government contracts Continue Reading
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News
31 Aug 2025
Google Cloud brings on-premise Gemini AI to Singapore
Move allows government agencies and regulated industries to run Google’s most powerful artificial intelligence models in their own datacentres, directly addressing data security and residency requirements to fuel the nation’s AI ambitions Continue Reading
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News
28 Aug 2025
Microsoft refuses to divulge data flows to Police Scotland
Tech giant Microsoft is declining to share key information with Police Scotland about where the sensitive data it uploads to Office 365 will be processed, leaving the force unable to comply with UK-wide data protection laws Continue Reading
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News
27 Aug 2025
FairPrice taps Google Cloud to build agentic AI workforce
Singapore’s largest retailer is deploying a suite of agentic AI applications built on Google’s Gemini, Vertex AI and Agentspace to transform its customer experience and internal workflows Continue Reading
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News
21 Aug 2025
ICO investigates lawfulness of algorithms used in immigration enforcement
The UK information commissioner is investigating claims that the use of algorithms by the Home Office to make recommendations on migrants breaches privacy laws Continue Reading
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Feature
21 Aug 2025
European digital sovereignty: Storage, surveillance concerns to overcome
As China and the US increase surveillance capabilities, are European companies caught in the middle of a data security storm? Continue Reading
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News
21 Aug 2025
Subpostmaster federation accepted money from Fujitsu in run-up to High Court Post Office trial
The National Federation of Subpostmasters accepted sponsorship money from Fujitsu in the run-up to a High Court case examining the IT firm’s faulty Post Office system Continue Reading
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News
21 Aug 2025
Reserve Bank of India proposes framework for AI adoption in India’s finance sector
India’s central bank has proposed a framework to guide artificial intelligence adoption in the financial sector, along with recommendations to build shared infrastructure, implement safeguards and promote financial inclusion Continue Reading
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E-Zine
21 Aug 2025
CW APAC – Trend Watch: Business intelligence and analytics
Artificial intelligence is changing the landscape of business intelligence and analytics. In this handbook, Computer Weekly looks at the ways in which the technology is shaping the future of the field, the importance of building trust in data, and why Standard Chartered is modernising its governance. Continue Reading
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News
21 Aug 2025
Dell builds on $50m Singapore investment with new AI hub
Dell Technologies has opened an AI innovation hub to speed artificial intelligence adoption for enterprises across Asia-Pacific and upskill 10,000 students and mid-career professionals in Singapore Continue Reading
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Feature
20 Aug 2025
Is it time to build an AI factory?
If AI is to deliver real benefits, firms need to scale its deployment. Developing an internal AI factory, akin to a digital factory model used by some, is one option Continue Reading
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Feature
20 Aug 2025
ChatGPT: Everything you need to know
Computer Weekly provides an essential guide to the generative artificial intelligence chatbot, ChatGPT Continue Reading
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E-Zine
19 Aug 2025
A winning formula for peak performance
In this week’s edition of Computer Weekly, we take a look under the hood at the IT powering the McLaren Formula 1 team, with the help of its director of business technology, Dan Keyworth. We also delve into the Metropolitan Police’s controversial plans to expand its use of live facial recognition technology to counteract budget and job cuts in the force. Read the issue now. Continue Reading
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News
18 Aug 2025
Okta: AI adoption fuels problems for identity management
Okta research indicates the emergence and growth of novel security problems, connected with the spread of AI agents and non-human identities Continue Reading
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News
18 Aug 2025
Docusign moves beyond e-signatures with AI-powered contract platform
Docusign CEO Allan Thygesen explains how the company is leveraging its brand recognition and GenAI capabilities to solve decades-old problems in how businesses create, negotiate and manage contracts Continue Reading
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News
15 Aug 2025
Zendesk CTO on the new era of customer experience
Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience Continue Reading
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Feature
15 Aug 2025
The UK’s Online Safety Act explained: what you need to know
In this essential guide, Computer Weekly looks at the UK’s implementation of the Online Safety Act, including controversies around age verification measures and the threat it poses to end-to-end encryption Continue Reading
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News
15 Aug 2025
Vodafone Greece automates deals for customers, saves 500 staff-days of work
Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology Continue Reading
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Opinion
15 Aug 2025
Guardian agents: Stopping AI from going rogue
AI systems don't share our values and can easily go rogue. But instead of trying to make AI more human, we need a new class of guardian agents to act as digital sentinels, monitoring our autonomous systems before we lose control completely Continue Reading
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News
13 Aug 2025
SAP touts Business Suite as key to enterprise AI
The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne Continue Reading
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News
13 Aug 2025
Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action
Japanese supplier tells all UK staff to preserve documents related to its work with the Post Office Continue Reading
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News
13 Aug 2025
ODI tells EU to balance AI safeguards with innovation promotion
The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation Continue Reading
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News
12 Aug 2025
Workday research: 75% of employees will work with artificial intelligence, but not for it
Workday research finds 75% of workers like AI as a teammate, but only 30% want it to be the boss. Trust in the technology may grow with use, but human focus, clear roles and governance are key Continue Reading
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News
12 Aug 2025
Salesforce research: CFOs zealous for agentic AI
A Salesforce study says chief financial officers have shifted from agentic artificial intelligence caution to putting the technology front and centre of their business strategies Continue Reading
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News
12 Aug 2025
Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India
Krutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs Continue Reading
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Feature
11 Aug 2025
Will CDPs deliver on the marketing promise of personalisation?
Customer data platforms are being touted by suppliers as the means to deliver the single customer view after which organisations have long lusted. Will the promise finally be delivered? Continue Reading
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News
06 Aug 2025
Airtel to sell its in-house tech globally, inks deal with Singtel
The Indian telecoms giant is commercialising the digital tools it built for its own vast network, using its subsidiary, Xtelify, to challenge cloud providers in India and sell its AI software to peers like Singtel and Globe Telecom Continue Reading
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News
05 Aug 2025
How Australian firms are using graph databases
Banks, miners and police forces in Australia are among those using graph databases to provide the context and data relationships needed for more accurate and trustworthy AI, moving projects from experimentation to production Continue Reading
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News
05 Aug 2025
How StanChart balances AI-powered innovation with security
Alvaro Garrido, Standard Chartered’s technology and security chief, explains how multi-layered defences and its approach to data protection allows the bank to embrace artificial intelligence without compromising on security Continue Reading
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News
04 Aug 2025
Agentic AI a target-rich zone for cyber attackers in 2025
At Black Hat USA 2025, CrowdStrike warns that cyber criminals and nation-states are weaponising GenAI to scale attacks and target AI agents, turning autonomous systems against their makers Continue Reading
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Opinion
04 Aug 2025
How a hundred AI Interns can beat a Moonshot Project
AI projects seem to be associated with big ideas, big budgets and a promise to solve even bigger problems. Many fail to deliver Continue Reading
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News
04 Aug 2025
Integrated platforms offer lifeline to Singapore’s F&B sector
A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures Continue Reading
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News
03 Aug 2025
NUS and Google team up on AI research centre
The National University of Singapore and Google will set up a joint research centre focused on applied AI in education, law, and public health while also building a talent pipeline for the city-state Continue Reading
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Opinion
01 Aug 2025
The blind spot: digital supply chain is now a board-level imperative
Many companies lack visibility into complex digital supply chains, meaning hidden risks and regulatory exposure. Cyber security requires continuous mapping and board engagement Continue Reading
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News
01 Aug 2025
Microsoft, DISG launch AI agent accelerator programme
Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents Continue Reading
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News
31 Jul 2025
Microsoft reports massive cloud uptick as CMA questions licensing
The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s winning business Continue Reading
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News
31 Jul 2025
ServiceNow targets ‘data hell’, eyes BI play
The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market Continue Reading
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News
30 Jul 2025
Be wary of enterprise software providers’ AI
IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI offerings Continue Reading
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Opinion
30 Jul 2025
GDPR’s 7th anniversary: in the AI age, privacy legislation is still relevant
Seven years after GDPR reshaped data protection, AI is forcing a fresh look at governance. GDPR’s principles remain critical, guiding ethical AI use, risk management, and trusted innovation Continue Reading
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Opinion
29 Jul 2025
Burnout burden: why CISOs are at breaking point, what needs to change
CISOs face growing burnout as their roles expand beyond security, with high stress, low organisational authority, and short tenure. AI can help but change requires autonomy Continue Reading
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Feature
29 Jul 2025
Building digital resilience in retail
Retail is suffering economically and from hacking attacks. What steps can retailers can take to prevent cyber attacks, supply chain disruptions and migration downtime? Continue Reading
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News
29 Jul 2025
Logicalis targets APAC’s mid-market with ‘GSI quality’ services
The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region Continue Reading
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News
28 Jul 2025
Tesco IT problems lead to undelivered groceries and angry customers
Tesco customers have been left without groceries after IT problems disrupted deliveries from stores and fulfilment centres Continue Reading
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News
28 Jul 2025
Microsoft opens first Southeast Asia research lab
Microsoft Research Asia’s Singapore facility will pursue breakthroughs in domain-specific foundation models and agentic AI for sectors like healthcare and finance, aligning with the country’s AI strategy Continue Reading
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News
25 Jul 2025
Post Office will not compensate subpostmasters for IT outage
Subpostmasters were unable to trade for nearly two hours last week when a problem at a Fujitsu datacentre put the Horizon system offline, but they will receive no payment for lost business Continue Reading
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News
25 Jul 2025
Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises
Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology Continue Reading
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News
24 Jul 2025
SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP
Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24% Continue Reading
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News
24 Jul 2025
ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy
ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications Continue Reading
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News
23 Jul 2025
Subpostmasters shoulder costs of Fujitsu’s Post Office IT outage
Fujitsu datacentre outage hit subpostmaster sales for two hours, leaving subpostmasters to seek compensation Continue Reading
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Feature
23 Jul 2025
Business resilience needs comprehensive approach
The cyber attack on Marks & Spencer showed the vulnerability of even very established companies. But business applications resilience goes beyond cyber security basics Continue Reading
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News
22 Jul 2025
Colt targets crypto traders with low-latency connectivity
Connectivity service aims to give digital asset traders and enterprises deploying AI applications a performance edge by connecting cloud regions faster than native backbones Continue Reading
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Opinion
22 Jul 2025
Overconfidence in cyber security: a silent catalyst for CNI breaches
Many CNI organisations are perilously overconfident in their ability to manage and combat cyber risks, according to Bridewell research. This is leaving vital systems exposed. Continue Reading
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Opinion
22 Jul 2025
Why enterprise application strategies fail
Enterprise applications are vital for business, yet more than half of all projects fail to deliver a clear return on investment. We explore the common pitfalls and how to build a strategy that ensures success Continue Reading
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Feature
21 Jul 2025
How AI is shaping the future of business intelligence
As organisations race to build resilience and agility, business intelligence is evolving into an AI-powered, forward-looking discipline focused on automated insights, trusted data and a strong data culture Continue Reading
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Feature
18 Jul 2025
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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News
18 Jul 2025
First Post Office Capture conviction referred to Court of Appeal
A former Capture software user’s 1998 theft conviction is the first to be referred to the Court of Appeal Continue Reading
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News
17 Jul 2025
Estimated 96% of EMEA financial services sector not ready for DORA
Research from data backup provider Veeam indicates that vast majority of European financial services firms do not feel ready to meet the resiliency requirements of the EU’s DORA act Continue Reading
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News
17 Jul 2025
Fujitsu outage crashes Post Office Horizon system
Japanese IT giant’s time serving the Post Office is due to end next year, but problems persist Continue Reading
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News
17 Jul 2025
Terrorist potential of generative AI ‘purely theoretical’
UK terror legislation advisor takes stock of the potential for generative artificial intelligence systems to be adopted by terrorists, particularly for propaganda and attack planning purposes, but acknowledges the impact may be limited Continue Reading
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Definition
15 Jul 2025
What is IT service management (ITSM)?
IT service management (ITSM) is a general term that describes a strategic approach to designing, delivering, managing and improving the way businesses implement IT services. Continue Reading
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News
15 Jul 2025
Ada Lovelace: using market forces to professionalise AI assurance
The Ada Lovelace Institute examines how ‘market forces’ can be used to drive the professionalisation of artificial intelligence assurance in the context of a wider political shift towards deregulation Continue Reading
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News
15 Jul 2025
Datadog doubles down on APAC, targets faster growth
The observability tools supplier is executing a multi-year growth plan for Asia-Pacific and Japan, focusing on data residency, localisation and AI-driven observability to grow its market share Continue Reading
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News
14 Jul 2025
AI adoption grows amid falling trust in AI outputs
As organisations move from AI hype to reality, a decline in trust for AI outputs is not a sign of failure, but a signal of market maturity, according to Bhavya Kapoor, Avanade's Asia-Pacific president Continue Reading
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News
11 Jul 2025
Former Post Office staff in Horizon replacement bid team
Escher, which supplied middleware in the Post Office Horizon system, is eyeing up the contract to replace the controversial software Continue Reading
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News
11 Jul 2025
UK online safety regime ineffective on misinformation, MPs say
A report from the Commons Science, Innovation and Technology Committee outlines how the Online Safety Act fails to deal with the algorithmic amplification of ‘legal but harmful’ misinformation Continue Reading
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Opinion
10 Jul 2025
SAP’s Christian Klein – cloud, data, AI: How to harness new engines of progress
SAP’s chief executive outlines the triadic philosophy behind the company’s approach to business AI Continue Reading
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News
09 Jul 2025
Accounting watchdog ‘disclaims’ College of Policing financial accounts after serious IT failures
The professional body for policing in England and Wales failed to properly manage its transition to new accounting and payroll systems Continue Reading
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News
09 Jul 2025
CIOs will use AI and low-code to combat SaaS sprawl
Nintex CEO Amit Mathradas explains why the proliferation of software-as-a-service tools is unsustainable and how CIOs are reclaiming control by building their own applications using artificial intelligence and automation Continue Reading
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Opinion
04 Jul 2025
From the FBI to F&A: lessons learnt in safeguarding systems and data
One chief information security officer shares her experience of marshalling what she learned at the FBI for business security, with a particular focus on finance and accounting Continue Reading
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News
04 Jul 2025
Medow Health AI debuts AI scribe tool in Singapore
The Australian health technology company has launched its AI-powered scribe platform in Singapore to help healthcare professionals automatically capture and structure clinical notes, reports and referral letters Continue Reading
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News
03 Jul 2025
How GoTo’s high-stakes cloud shift is powering its AI future
The Indonesian tech giant has migrated half its infrastructure to Alibaba Cloud, paving the way for AI initiatives to solve real-world business problems and support local languages Continue Reading
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News
02 Jul 2025
Enterprise AI adoption moving beyond experimentation
Moe Abdula, vice-president of customer engineering at Google Cloud, discusses the shift from AI experimentation to production, and the role of infrastructure and agentic platforms Continue Reading
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News
01 Jul 2025
Firms must adopt skills-based strategy for human-AI workforce
To unlock the value of AI agents, organisations must shift to a skills-based strategy and manage their new digital employees with the same rigour as their human workforce, according to a senior Workday executive Continue Reading
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News
30 Jun 2025
How modular design is reshaping India’s datacentre landscape
Modular datacentre infrastructure can help Indian enterprises build faster, greener and more flexible datacentres to cope with the demand for local data storage and growing use of AI and edge computing Continue Reading
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News
30 Jun 2025
Gartner: Build trust in data before betting the business on AI
At its Data & Analytics Summit in Sydney, Gartner analysts advised businesses to prioritise data trust over artificial intelligence hype and outlined the coming era of autonomous business processes guided by AI agents Continue Reading
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News
27 Jun 2025
Ciaran Martin: AI might disturb attacker-defender security balance
The founder of the National Cyber Security Centre spoke with Computer Weekly at Infosecurity Europe 2025 about how artificial intelligence might disturb the attacker-defender security equilibrium Continue Reading
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News
24 Jun 2025
Zopa Bank launches current account earlier than expected
Zopa launches its UK current account, five years after reinventing itself as a challenger bank Continue Reading
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News
23 Jun 2025
Interview: Rolf Krolke, regional technology director, The Access Group
We talk to The Access Group’s technology director for APAC about integration and ongoing management of legacy systems in an extremely acquisitive company, and the worldwide storage refresh he’s overseeing as part of that process Continue Reading
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News
20 Jun 2025
Election workers’ data stolen in cyber breach of Oxford City Council
Oxford City Council election workers had personal information stolen by cyber attackers in an attack over the weekend of 7-8 June. The council has stated that most disrupted systems are back online Continue Reading
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News
20 Jun 2025
UK data reforms become law
UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy Continue Reading
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News
20 Jun 2025
Report on integrity of current Post Office Horizon system due in autumn
Investigation into the integrity and discrepancy identification capabilities of Post Office core system being carried out by independent specialists Continue Reading
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News
19 Jun 2025
University of Oulu shows machine vision can replace expert presence
Leading Finnish university and tech hub reveals advances in immersive augmented reality technologies to support remote work and operations and address unique challenges and skill shortages of northern regions Continue Reading
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News
18 Jun 2025
Workday UK head Dan Pell: Managing AI agents requires system of record
Speaking with Computer Weekly at Workday’s Elevate 2025 event in London, its UK and Ireland general manager discussed what it will mean to manage digital labour Continue Reading
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News
17 Jun 2025
Microsoft declares era of logical qubits
The tech giant is moving past the noisy, intermediate-scale quantum era, focusing on building a fault-tolerant supercomputer as it looks to democratise quantum computing and speed up scientific discovery Continue Reading
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News
17 Jun 2025
Infrastructure and governance are key for GenAI adoption
Many generative AI projects are failing to scale because firms are overlooking foundational needs like network modernisation and governance frameworks, says a regional leader at NTT Data Continue Reading
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News
16 Jun 2025
CNCF eyes open source Cuda alternative as AI’s influence grows
Open source leaders highlight breakthroughs in projects like OpenTelemetry and discuss the open source community’s role in shaping the future of artificial intelligence workloads and fostering global collaboration amid geopolitical tensions Continue Reading
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News
15 Jun 2025
Qualtrics targets ‘action gap’ with AI copilot
The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already using it to slash insight times from months to hours Continue Reading
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Opinion
13 Jun 2025
Fortifying retail: how UK brands can defend against cyber breaches
The recent spate of cyber attacks on UK retailers has to be a wake-up call to build more cyber resilience into digital supply chains and fortify against social engineering attacks Continue Reading
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News
13 Jun 2025
Google Cloud and Singapore’s DISG launch AI initiative
The AI Cloud Takeoff initiative, part of the Singapore government’s Enterprise Compute Initiative, will offer local firms up to S$500,000 in incentives to establish in-house AI centres of excellence and build AI capabilities Continue Reading
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News
12 Jun 2025
Agentforce London: 78% of UK companies use agentic AI, says Salesforce
Salesforce released Digital Labour Trends survey data to coincide with its Agentforce London 2025 event that found 78% of UK organisations are using agentic AI Continue Reading
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News
10 Jun 2025
Open source a ‘force multiplier’ for AI innovation
From powerful large language models to the next wave of AI agents, the open-source community is driving innovation and setting the agenda for the entire field, according to leaders at KubeCon + CloudNativeCon China Continue Reading
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Feature
09 Jun 2025
Are we normalising surveillance in schools?
Children and teenagers are subjected to a vast array of surveillance technologies in schools. These are intended to keep them safe, but are we normalising surveillance for young people? Continue Reading