Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
29 Apr 2025
Edinburgh University evaluation of NHS AI Lab finds early promise
A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading
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News
29 Apr 2025
VeeamON shows Veeam on Linux, RAG from backup, and cloud features
Veeam showed a new Linux appliance, features in Veeam Backup & Replication that will see it run corporate backups as RAG data, and new cloud features that include Entra ID backup Continue Reading
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News
18 Nov 2021
Six more former subpostmasters have convictions overturned
A total number of 65 subpostmasters have now had criminal convictions overturned in Post Office Horizon scandal Continue Reading
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News
17 Nov 2021
Post Office agrees to share privileged legal information with Horizon scandal inquiry
The Post Office will waive professional legal privilege for documents relating to legal advice it received regarding subpostmaster prosecutions Continue Reading
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News
16 Nov 2021
Unit4 research finds divergence between decision-makers and employees in SMEs
Sponsored research among mid-sized enterprises finds decision-makers and employees to be radically at odds in reading what makes a successful organisation Continue Reading
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News
15 Nov 2021
Video firm gets Qumulo scale-out NAS and super-fine metrics
Cognacq-Jay Image shunned Scality and Isilon to get Qumulo scale-out NAS for extremely elastic video workloads and built fine-grained metrics to troubleshoot complex processes Continue Reading
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News
15 Nov 2021
General Motors restructures IT to develop $25bn software business
Carmaker has divided its IT function, one part focusing on the back office, the other on its software-defined business opportunity Continue Reading
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News
15 Nov 2021
Government bodies refuse FOI requests on basis of misleading database search times, says academic
The Information Commissioner’s Office tells tribunal it would need to bring in external experts to search data using an Excel spreadsheet Continue Reading
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News
15 Nov 2021
Convictions of eight former subpostmasters in Scotland under review
The Scottish Criminal Cases Review Commission is investigating eight potential miscarriages of justice linked with faulty Post Office IT system Continue Reading
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Feature
12 Nov 2021
Arkwright’s till, Tesco GetGo and retail tech’s non-linear innovation journey
The checkout-free Tesco GetGo store shows that retail technology has come a long way since the faulty till draws in Open All Hours, but some of today’s innovation goes back to the future Continue Reading
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News
12 Nov 2021
New law needed to rein in AI-powered workplace surveillance
MPs and peers call for new legislation to regulate the growing use of artificial intelligence in the workplace, which is being used to surveil workers’ performance and behaviour Continue Reading
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News
11 Nov 2021
Financial Conduct Authority chooses Aiimi for improved information discovery
The Financial Conduct Authority has awarded a three-year contract to UK enterprise search firm Aiimi to enable the regulator’s staff to find documents more easily and collaborate better Continue Reading
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News
10 Nov 2021
EU artificial intelligence regulation risks undermining social safety net
Europe’s proposed artificial intelligence regulation will not adequately protect people from European governments' increasing use of the technology in social security decisions and resource allocation, says Human Rights Watch Continue Reading
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News
09 Nov 2021
Yoti develops age estimation algorithm for under-13s
Age estimation technology developed by Yoti is being pitched as a way of helping social media platforms and other online businesses protect younger internet users from harm Continue Reading
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News
09 Nov 2021
Real Madrid teams up with Adobe to enhance global fan experience
Real Madrid is using Adobe’s Experience Cloud software to better connect with its fans in Spain and worldwide Continue Reading
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News
09 Nov 2021
Singapore ups ante in AI with sectoral programmes
Singapore launches two national AI programmes to bolster adoption of AI by financial institutions and the public sector Continue Reading
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E-Zine
09 Nov 2021
How a cloud-first strategy helped save animals in the pandemic
In this week’s Computer Weekly, we talk to the RSPCA about how its cloud-first strategy helped to save animals throughout the pandemic. Data warehouses have been part of the IT landscape for 30 years – but are they now old technology, and what’s next? And we assess how Brexit has affected risk and resilience in the datacentre. Read the issue now. Continue Reading
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News
09 Nov 2021
Government and Post Office should stop discussing Horizon victim compensation and pay it
The first hearing in the Post Office Horizon scandal public inquiry hears why victims should be paid compensation immediately Continue Reading
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Feature
08 Nov 2021
Mining for intelligence: Why business process intelligence makes for agility
Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive Continue Reading
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Opinion
08 Nov 2021
Watching me, watching you – challenging the rise of digital surveillance at work
Unprecedented levels of digital monitoring at work is embedding a culture of surveillance, despite workers’ opposition to the practices, says Prospect Union Continue Reading
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News
05 Nov 2021
Petrol station retailer EG Group opts for Rise with SAP to fuel growth
EG Group, a petrol station and food retailer, is looking to improve its operations with a move to Rise with SAP on an SAP private cloud alongside an implementation of the SuccessFactors HR system Continue Reading
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News
05 Nov 2021
Number of subpostmasters appealing convictions reaches 137 at one legal firm
Former subpostmasters convicted of crimes based on data from error-prone Post Office computer system continue to embark on appeals Continue Reading
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News
05 Nov 2021
Inside Krungsri Bank’s open API journey
Thailand’s Krungsri Bank has been harnessing open application programming interfaces to enable its partners to build new services in a strategy that has won over customers from rival banks Continue Reading
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Feature
04 Nov 2021
Managing supply chain risk requires new priorities, tools
Understanding that cost may not be the top driver in supply chain risk management is critical in the new normal. Learn why and what technologies can help. Continue Reading
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News
04 Nov 2021
Rise with SAP attracts 11% interest from SAP customers
Research from the UK & Ireland SAP User Group has found only 11% of members plan to use SAP’s Rise with SAP business transformation as a service offering Continue Reading
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News
04 Nov 2021
Fujitsu escaped huge lawsuit because Post Office behaved so badly in Horizon scandal
How Fujitsu has so far avoided a huge lawsuit in relation to its role in the Horizon scandal Continue Reading
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News
03 Nov 2021
ODI Summit 2021: ‘Social prescribing’ for mental health lacks data infrastructure
A report published at the Open Data Institute’s annual summit finds social prescribing activities geared towards improving mental and physical health lack sufficient data infrastructure Continue Reading
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News
03 Nov 2021
Adelaide healthcare network digitises manual processes
The Central Adelaide Local Health Network has digitised manual processes in more than 20 speciality areas to improve patient experience and alleviate the workloads of frontline staff Continue Reading
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Feature
01 Nov 2021
IT’s role in sustainability for a resilient supply chain
A circular economy is among the long-term measures needed to combat climate change. This requires data transparency across supply chains Continue Reading
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News
29 Oct 2021
Amazon Q3 2021: AWS nears 40% in year-on-year growth
Amazon has reported 39% year-on-year growth for its public cloud division AWS and posted overall third quarter revenue of $110.8bn, up 15% on last year Continue Reading
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News
29 Oct 2021
How GitHub is driving secure software development
GitHub’s first chief security officer offers a glimpse into the company’s efforts to help developers and organisations embrace secure software development practices Continue Reading
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News
28 Oct 2021
Benioffs and Salesforce put $300m into combating climate change on eve of COP26
$200m committed to reforestation and restoration efforts, and $100m for non-profits over the next 10 years Continue Reading
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Feature
28 Oct 2021
How software can help clean up emission-intensive industries
The potential to reduce emissions by making heavy industries and commercial buildings more efficient using software is immense. We explore the field Continue Reading
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Blog Post
28 Oct 2021
Cashing in on the Chips: The view from 1979
The threat to jobs is a fashionable topic for speculation but, by comparison, it is a non-problem. Already we have chronic labour shortages side by side with rising unemployment. It is clear that ... Continue Reading
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News
26 Oct 2021
Government selects network analytics tech to combat Covid-19 loan fraud
The UK government has awarded a contract to network analytics software provider Quantexa as part of its efforts to fight fraud, especially that connected with Covid-19 business support schemes Continue Reading
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E-Zine
26 Oct 2021
Managing cyber risk by integrating supply chains
In this week’s Computer Weekly, our latest Buyer’s Guide examines the security and IT integration challenges of modern supply chains, especially post-pandemic – while we also talk to the CEO of software provider SolarWinds about how the company overcame its huge supply chain attack. And we look at how a small town in Lancashire was chosen as the HQ for the UK’s new National Cyber Force. Read the issue now. Continue Reading
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News
25 Oct 2021
Singapore-developed chatbot to provide genetic counselling
National University Cancer Institute, Singapore’s chatbot will kickstart the counselling process for patients who have a higher risk of contracting hereditary breast and ovarian cancer Continue Reading
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News
22 Oct 2021
Post Office board ‘appalling’ and ‘short-sighted’, said minister researching Horizon project in 2000
A government minister investigating the controversial Horizon IT project in 2000 described the Post Office board of directors as ‘appalling, short-sighted and partisan’ Continue Reading
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News
21 Oct 2021
SAP Q3 2021: Cloud year-on-year revenue up one-fifth, S/4 Hana adoption steady
SAP’s third quarter 2021 showed 20% year-on-year growth in cloud revenue and steady, incremental growth in S/4 Hana adoption Continue Reading
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News
20 Oct 2021
Oracle NetSuite embeds HSBC corporate banking services into ERP
Oracle Netsuite integrates HSBC corporate banking services into its latest software Continue Reading
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News
20 Oct 2021
Barbershop is part of digital revolution in small business sector
Barbershop continues to add digital functionality to its business after the pandemic proved its value Continue Reading
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News
18 Oct 2021
Singapore pulls ahead with public sector 5G trials
Singapore’s public sector organisations are testing the use of 5G connectivity to remotely operate an autonomous vehicle for road-sweeping, among other use cases Continue Reading
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Feature
18 Oct 2021
How companies are rethinking digital customer experience in wake of pandemic
The Covid-19 pandemic has exposed much digital rhetoric as hollow, as companies are now rethinking the digital customer experience, leveraging instant messaging and other tools Continue Reading
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News
15 Oct 2021
Manchester City teams up with Qualtrics for fan experience management
Manchester City is teaming up with online survey software firm Qualtrics, part-owned by long-term City Football Group supplier SAP, to engage more intelligently with the football club’s fanbase Continue Reading
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News
13 Oct 2021
Post Office Horizon scandal inquiry announces first public hearing
Public inquiry into the Post Office Horizon scandal will hold its first public hearing next month Continue Reading
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News
08 Oct 2021
How Zoom is growing its APAC business
Zoom is driving its growth in Asia-Pacific by embedding business processes into video communications, supporting the hybrid workplace and expanding its headcount in the region Continue Reading
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Feature
07 Oct 2021
What lies beyond the data warehouse?
Has the traditional data warehouse finally reached the end of its life? If so, what will follow it? Will it be a hybrid? We find out Continue Reading
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E-Zine
07 Oct 2021
CW Middle East: Middle East hospitals accelerate take-up of healthcare technologies
The Middle East is accelerating its take-up of digital healthcare technologies following lessons learned during the Covid-19 pandemic, with regional government turning to technology to track disease trends and monitor treatment. Also read in this issue how the UAE’s National Program for Coders will offer ‘golden visas’ to 100,000 entrepreneurs, enterprise owners and startups. Continue Reading
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News
07 Oct 2021
How VMware is tackling the Indian market
VMware is eyeing growing opportunities in India around cloud-native application development, remote work as well as 5G and edge computing, says VMware president Sumit Dhawan Continue Reading
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News
06 Oct 2021
Aetos to deploy Singtel MEC for security operations
Security firm Aetos will use Singtel’s multi-access edge computing platform to run applications such as surveillance robots, drones and video analytics at its security command centre Continue Reading
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News
04 Oct 2021
How GYG Singapore moved to paperless contracts
The Singapore franchisee of Mexican cuisine specialist Guzman y Gomez has turned to electronic agreements and digital signatures to ease the administrative burden on its HR team Continue Reading
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Opinion
30 Sep 2021
UK AI strategy focused on economic growth, resilience and ethics
Chris Eastham of law firm Fieldfisher looks at the government’s National Artificial Intelligence Strategy, and the merits of the 10-year plan and its approach Continue Reading
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News
24 Sep 2021
Big Data London: Mitigate AI bias rather than try to remove it, say experts
Bias cannot be stripped from artificial intelligence systems, but organisations can work to mitigate it, Big Data London 2021 attendees heard this week Continue Reading
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News
24 Sep 2021
Big Data London: NHS Digital data service struggled with Covid testing demands
A critical component of NHS Digital’s data processing struggled to cope with demand caused by Covid-19 testing, Big Data London 2021 attendees heard this week Continue Reading
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News
24 Sep 2021
IBM ramps up quantum education initiative
IBM is trying hard to break quantum computing away from the boffins to find real-world application areas Continue Reading
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News
24 Sep 2021
London publishes guidelines for ethical use of smart city tech
Latest draft of the ‘Emerging Technology Charter for London’ encourages local authorities, public services and technology companies to improve how they implement technology in the capital Continue Reading
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News
22 Sep 2021
Salesforce to debut Hyperforce architecture in Singapore
Salesforce is rolling out its Hyperforce infrastructure architecture in Singapore by the year-end, enabling enterprises to run Salesforce applications on Amazon Web Services Continue Reading
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News
22 Sep 2021
Dreamforce 2021: Benioff declares Salesforce as net zero and Slack ubiquitous across stack
Marc Benioff, CEO and chair of Salesforce, declares his company net zero in a keynote at Dreamforce 2021 in San Francisco, alongside update on Slack integrations Continue Reading
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News
22 Sep 2021
Newham aims to harness local talent to build data economy in London
The London Borough of Newham sets out to enable its young, digitally savvy population to build a data economy for sustainable growth through the launch of Newham Sparks at London Tech Week 2021 Continue Reading
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News
22 Sep 2021
AI cannot be regulated by technical measures alone
The regulation of artificial intelligence must address the power of tech companies, as technical measures alone will not be enough to prevent the harms caused by AI-driven technologies, says report Continue Reading
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News
21 Sep 2021
IDC: Salesforce-related economic activity will create 271,000 UK jobs and £52bn in sales by 2026
IDC research published on the eve of Dreamforce 2021 claims Salesforce-related economic activity will create 271,000 British jobs by 2026 and stoke £52bn in revenue Continue Reading
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News
21 Sep 2021
DBS eyes AI and blockchain talent
Singapore-based bank DBS is looking to hire 150 developers and engineers skilled in artificial intelligence (AI) and blockchain through its hackathon programme Continue Reading
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News
20 Sep 2021
Trust deficit retards predictive analytics adoption in banking, says Qlik
Concerns about trust and regulatory compliance are impeding the adoption of predictive analytics in financial services, according to data analytics firm Qlik Continue Reading
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News
17 Sep 2021
Whittingdale and Warman ousting completes reshuffle of every digital, data and tech minister
All of the UK ministers responsible for technology, digital and data are moving on as a result of Boris Johnson's latest reshuffle Continue Reading
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News
15 Sep 2021
UN human rights chief calls for moratorium on AI technologies
High commissioner’s call for a moratorium on the use of AI systems that pose a serious risk to human rights is accompanied by a UN report on the negative human rights impacts associated with the technology Continue Reading
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News
14 Sep 2021
Oracle Q1 2021-2 results: Cloud revenue reaches a quarter
In its first-quarter results for fiscal 2021-22, Oracle claims that its IaaS plus SaaS revenue represents 25% of its total Continue Reading
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News
14 Sep 2021
Government minister holds secret meeting with Post Office Horizon scandal victims
BEIS minister Paul Scully has Zoom call with three subpostmasters who were victims of the Post Office Horizon scandal Continue Reading
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News
14 Sep 2021
CCRC refers six more subpostmaster convictions for appeal
An additional six subpostmasters’ convictions have been referred for appeal in Post Office IT scandal Continue Reading
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News
13 Sep 2021
RPA adoption still in its infancy in Asia-Pacific
While there have been successful deployments of robotic process automation in mature markets, adoption of the technology is largely in its infancy across Asia-Pacific, says a regional Blue Prism executive Continue Reading
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News
13 Sep 2021
Portcast secures $3.2m, eyes global expansion
Logistics startup Portcast will use its pre-Series A funding to expand globally and bolster its cloud-based service with prescriptive AI capabilities Continue Reading
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News
09 Sep 2021
Ali Ghodsi, Databricks CEO: Scandi-Californian hybrid is an ideal
Ali Ghodsi, CEO of Databricks, reflects on the business culture of Silicon Valley, his Iranian-Swedish background, and where big data analytics is going during these early days of machine learning Continue Reading
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E-Zine
09 Sep 2021
CW Europe: Dutch researchers build security software to mimic human immune system
In this issue of CW Europe, find out how researchers in the Netherlands are attempting to help IT systems fight certain cyber attacks in a similar way to the human immune system works. One of the team at Dutch research institute TNO was originally an immunologist, and saw parallels with the human immune system in the field of cyber security. Also in this issue, find out about the so-called “Klarna academy” in Stockholm, which has created the next set of Nordic fintech entrepreneurs. Continue Reading
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News
09 Sep 2021
APAC organisations must do more to harness analytics potential
Organisations in the Asia-Pacific region still lack the necessary workforce and process capabilities that are required to realise the full benefits of data analytics initiatives, a study finds Continue Reading
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News
07 Sep 2021
Government opens £2bn chest for big data analytics
The Crown Commercial Service has published an early notification notice for a £500m per annum big data analytics procurement framework, which will run from 2022 to 2026 Continue Reading
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E-Zine
07 Sep 2021
Highways England delivers a digital roadmap
In this week’s Computer Weekly, we talk to the CDIO of Highways England about her digital services and asset management plans. We explore SIEM and SOAR security tools. And we find out how McLaren Racing is using data analytics to build its cars more efficiently. Read the issue now. Continue Reading
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07 Sep 2021
McLaren Racing pursues car build efficiency with Alteryx
McLaren Racing selects Alteryx analytics software in pursuit of greater car build efficiency in face of Formula 1 cost cap, and to improve fan engagement Continue Reading
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Opinion
01 Sep 2021
Using geospatial data to unlock innovation in the property sector
Louise Weale from Ordnance Survey argues that geospatial data is key to unlocking business innovation in the property sector Continue Reading
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News
31 Aug 2021
Subpostmasters demand more clarity on Horizon public inquiry before committing their support
Subpostmaster campaign group founder demands that financial redress for members be included in public inquiry before it ‘willingly’ participates Continue Reading
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News
27 Aug 2021
McLaren Racing pursues car build efficiency with Alteryx
McLaren Racing selects Alteryx analytics software in pursuit of greater car build efficiency in face of Formula 1 cost cap, and to improve fan engagement Continue Reading
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Feature
26 Aug 2021
AI more likely to complement than replace predictive analytics
The discipline of predictive analytics is likely to increase in importance as it is complemented by artificial intelligence. NHS and National Express case studies prove the point Continue Reading
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E-Zine
26 Aug 2021
CW Nordics: Klarna alumni energise Stockholm’s startup scene
Klarna, established in 2005, has not only grown into a well-known Swedish fintech brand, but former staff have gone on to create some of the Nordic region's new startup ventures that are currently riding a wave of growth. Find out more about the so-called ‘Klarna academy’. Also read in this issue why growing tech companies in Stockholm say the city's startup environment needs to diversify more. Continue Reading
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News
24 Aug 2021
HMCTS discloses £12.5m HMRC tax bill over IR35 status contractor assessment errors
HM Courts and Tribunals Service has acknowledged IR35 status contractor assessment errors and paid HMRC £12.5m Continue Reading
- 24 Aug 2021
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E-Zine
24 Aug 2021
How datacentre power growth is leaving Dublin in distress
In this week’s Computer Weekly, we look at the challenges faced by Dublin’s datacentre sector, as growth leaves the city’s electricity infrastructure creaking. We ask whether recent initiatives to close the UK’s digital skills gaps are working. And we examine the latest injustice to hit the Post Office Horizon scandal. Read the issue now. Continue Reading
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News
24 Aug 2021
Inchcape picks Rise with SAP on Google Cloud to motor on digital
Auto sector company Inchcape has chosen SAP’s Rise service on Google Cloud to drive forward its digital transformation programme Continue Reading
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News
23 Aug 2021
Cities worldwide band together to push for ethical AI
The chief digital and technology officers of London and Barcelona speak to Computer Weekly about their joint initiative launched with other cities to promote the ethical deployment of artificial intelligence in urban spaces Continue Reading
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News
20 Aug 2021
CMA urges further scrutiny of Nvidia purchase of Arm
Competition and Markets Authority has decided an in-depth investigation should be mounted into the proposed acquisition of Arm by US chipmaker Nvidia Continue Reading
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News
20 Aug 2021
Whole-system view of railways from Resonate on Redis offers progress
Resonate, a traffic management software provider to UK railways, has built a system using Redis Streams to provide real-time processing of train movements, enabling a whole-system view Continue Reading
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News
20 Aug 2021
How the pandemic transformed IAG’s Hangar 51 accelerator
Businesses of all shapes and sizes have had to take a different approach during the pandemic – Dupsy Abiola, head of global innovation at IAG, explains how IAG transformed its Hangar 51 accelerator during the coronavirus outbreak Continue Reading
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News
20 Aug 2021
Alibaba tops global AI challenge
Alibaba’s AliceMind algorithm recorded a higher accuracy rate than humans in answering questions related to images in the global VQA challenge Continue Reading
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News
18 Aug 2021
How Australia’s Octopus Deploy is simplifying DevOps
Brisbane-based startup Octopus Deploy recently secured $172.5m in venture funding to advance its goal of simplifying software deployments for DevOps teams Continue Reading
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News
18 Aug 2021
Thames Valley Police drops ERP system after spending £14m
Thames Valley Police exits tri-force programme to develop new enterprise resource planning software for the police Continue Reading
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Feature
17 Aug 2021
APAC buyer’s guide to robotic process automation
In this buyer’s guide on RPA, we look at where the technology fits into the broader automation landscape, and other purchase and implementation considerations Continue Reading
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News
17 Aug 2021
Overturned convictions of subpostmasters mount up, but 555 victims no closer to justice
The government has failed to provide fair compensation to the subpostmasters who exposed the full extent of the Horizon scandal to the world Continue Reading
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16 Aug 2021
Oracle Fusion cloud applications pathways tend towards pragmatic
Oracle’s full suite of cloud applications can be a pragmatic step-by-step journey for customers – we look at some examples Continue Reading
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News
16 Aug 2021
ICO consults public on personal data in employment practices
The ICO has launched a public consultation on employers’ use of personal data to help it provide practical guidance for both businesses and workers Continue Reading
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News
12 Aug 2021
NCSC for Startups initiative launched with Plexal
National Cyber Security Centre and Plexal will support startups to develop products to address the government’s cyber security priorities Continue Reading
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News
12 Aug 2021
Same-day delivery firm CitySprint fields Salesforce for customers
Same-day delivery specialist CitySprint uses Salesforce across its contact management, sales and marketing teams Continue Reading
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E-Zine
12 Aug 2021
CW Benelux: Netherlands sees increase in the number of women opting for an ICT career
The IT skills gap in the Netherlands could be about to narrow as more women take up jobs in the sector. Figures from last year revealed that the number of female ICT professionals grew by 6.5%, while the number of male ICT professionals increased by only 1.7%. Read more about it in this issue. Also find out why more openness about ransomware attacks in the Dutch business community could be the first step to defeating a growing problem. Continue Reading
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News
12 Aug 2021
Singapore’s NUHS kicks off holomedicine research
Singapore neurosurgeons are testing the use of Microsoft’s HoloLens 2 mixed reality headset to locate brain tumours with higher precision and improve patient safety Continue Reading
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News
11 Aug 2021
Four more subpostmasters set to have convictions overturned
A further four subpostmasters are set to have their wrongful convictions overturned in the latest development in the Post Office Horizon scandal Continue Reading
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10 Aug 2021
Real-time analytics begins to find business vocation
Continuous real-time analytics, operating at sub-second speed, are finding real-world applicability across industry sectors, such as retail, transport and banking. Their value crux: can businesses act on the signals provided? Continue Reading
