Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
27 Jan 2026
Three-quarters of UK IT teams beset by outages due to missing alerts
Splunk finds 75% of UK IT teams had outages from missed alerts in 2025, driven by alert fatigue and tool sprawl. Collaboration between cyber and observability teams can help Continue Reading
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E-Zine
27 Jan 2026
Tech nationalism: The need to build and protect UK digital sovereignty
This week’s edition of the Computer Weekly ezine has a focus on digital sovereignty, as we delve into why the Open Rights Group thinks it is high time the UK government has a formalised strategy, championing homegrown tech providers. The last in our recent run of buyer’s guides also touches on this topic. Elsewhere, we hear from the CISO of online retailer Zalando about how she’s drawing on her career in tech to reshape the firm’s approach to security. Rounding out the ezine, we find out how the adoption of AI is affecting employee autonomy in the workplace. Read the issue now. Continue Reading
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News
28 Nov 2024
Energy sector’s digital shift opens door to cyber threats
The transition to renewable energy and the increasing integration of IT and OT systems in the energy sector are creating new cyber security challenges Continue Reading
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News
27 Nov 2024
Barings Law plans to sue Microsoft and Google over AI training data
Microsoft and Google are using people’s personal data without proper consent to train artificial intelligence models, alleges Barings Law, as it prepares to launch a legal challenge against the tech giants Continue Reading
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News
27 Nov 2024
GitLab doubles down on DevSecOps and AI in APAC
The DevOps platform supplier is focused on providing deeper platform integration, enhanced security and artificial intelligence-powered tools to help APAC organisations speed up software delivery Continue Reading
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News
26 Nov 2024
How Kong is driving the future of APIs
From its open-source API gateway to a full platform play, Kong is orchestrating the future of APIs with a growing presence in the Asia-Pacific region Continue Reading
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News
22 Nov 2024
Swiss encrypted messaging service, ePost, targets one million postal users
Swiss ePost chief Renato Stalder bets on encrypted communications as demand for letter delivery falls Continue Reading
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News
22 Nov 2024
Qlik expands cloud footprint to India
The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India Continue Reading
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Feature
21 Nov 2024
Post Office Horizon IT scandal inquiry: Three years of shocking revelations
Nearly three years of shocking revelations from the Post Office Horizon scandal inquiry Continue Reading
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News
21 Nov 2024
Grab taps GPT-4o to improve mapping service
Regional ride-hailing giant and super app Grab is leveraging OpenAI’s GPT-4o model to build hyperlocal, dynamic maps, cutting costs and boosting accuracy Continue Reading
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
19 Nov 2024
AI readiness stalls in APAC
Despite significant investment in AI, only 15% of organisations in Asia-Pacific are ready to deploy the technology today, according to Cisco’s latest regional AI readiness survey Continue Reading
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Definition
19 Nov 2024
What are spreadsheets and how do they work?
A spreadsheet is a computer program that can capture, display and manipulate data arranged in rows and columns. Continue Reading
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News
18 Nov 2024
How banks are navigating the AI landscape
Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services Continue Reading
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News
18 Nov 2024
Denmark’s AI-powered welfare system fuels mass surveillance
Research reveals the automated tools used to flag individuals for benefit fraud violate individuals’ privacy and risk discriminating against marginalised groups Continue Reading
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News
15 Nov 2024
Nvidia powers AI development in Japan and Indonesia
Nvidia is deepening its presence in Japan and Indonesia through partnerships with local cloud providers and tech companies to build sovereign AI infrastructure and local large language models Continue Reading
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News
14 Nov 2024
Microsoft ramps up small language model effort
Microsoft is working with several industry sector specialist software providers to bring industry-specific AI models to its Azure AI platform Continue Reading
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News
12 Nov 2024
Police cloud project raises data protection concerns despite legal reforms
Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud Continue Reading
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News
12 Nov 2024
How quantum computing could reshape financial services
Experts at the Singapore FinTech Festival predict quantum computing will improve risk management, investment strategies and fraud detection in the financial sector, while also posing new challenges for data security Continue Reading
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E-Zine
12 Nov 2024
Innovating with weather data at the Met Office
In this week’s Computer Weekly, we find out how the Met Office is using its vast stores of weather data to create innovative new products. Our latest buyer’s guide looks into identity and access management systems. And we examine the geopolitical threats that could curb the openness of open source. Read the issue now. Continue Reading
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News
11 Nov 2024
UK Bolt drivers win legal claim to be classed as workers
Employment Tribunal ruling says Bolt must classify its drivers as workers rather than self-employed, putting drivers in line to receive thousands of pounds in compensation from the ride-hailing and delivery app Continue Reading
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News
08 Nov 2024
Inside Grab’s platform strategy
Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets Continue Reading
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News
06 Nov 2024
Snowflake brings AI to data for Australian businesses
At the Sydney leg of the Snowflake World Tour, the company showcased how its platform simplifies data management, reduces costs and drives AI adoption for Australian businesses Continue Reading
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News
06 Nov 2024
UK government launches AI assurance platform for enterprises
The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks Continue Reading
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News
06 Nov 2024
How enterprises can ride the AI coding wave
GovTech leader urges developers to prioritise value, security and compliance when implementing AI coding tools in enterprise environments Continue Reading
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News
05 Nov 2024
Gartner Symposium: Why ServiceNow wants to be seen as the AI platform for business transformation
We report on how a deal between ServiceNow and Rimini Street may offer IT leaders an alternative route to enterprise AI Continue Reading
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News
05 Nov 2024
HCLTech to open AI lab in Singapore
The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent Continue Reading
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E-Zine
05 Nov 2024
Data bill aims to boost police and NHS productivity
In this week’s Computer Weekly, the government’s new data bill promises to improve productivity and efficiency for the NHS and police, but will it ensure privacy as well? We talk to Dell’s global CTO about how the IT giant sees the AI boom playing out. And we examine which industries stand to benefit most from the collaboration opportunities of virtual reality. Read the issue now. Continue Reading
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News
30 Oct 2024
Alphabet results reveal extent of AI-powered programming
The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives Continue Reading
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News
30 Oct 2024
No simple replacement for digital evidence rules, says Post Office Horizon trial judge
Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases Continue Reading
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News
28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI Continue Reading
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News
28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading
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News
25 Oct 2024
Lords committee warns about risks of the UK losing its EU data adequacy
The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal data Continue Reading
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News
24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading
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Feature
24 Oct 2024
Kenyan workers win High Court appeal to take Meta to trial
Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading
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News
23 Oct 2024
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value Continue Reading
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News
22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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E-Zine
22 Oct 2024
Delivering Olympic IT
In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading
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News
21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading
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News
18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading
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Definition
17 Oct 2024
What is image metadata and how is it used?
Image metadata is text information pertaining to an image file that is embedded into the file or saved to a separate file that is associated with the image file. Continue Reading
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News
17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading
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Opinion
17 Oct 2024
Preparing for disruptions to enterprise application ecosystems
From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading
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News
15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading
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News
15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading
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News
15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading
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E-Zine
15 Oct 2024
A future of virtual collaboration
In this week’s Computer Weekly, we examine how immersive technologies such as augmented and virtual reality are set to transform workplace collaboration. We look at how AI is helping to deliver improvements in customer experience. And we analyse the problems in the Post Office project to replace its troubled Horizon IT system. Read the issue now. Continue Reading
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Feature
14 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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News
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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News
09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform Continue Reading
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News
09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region Continue Reading
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E-Zine
08 Oct 2024
Digital government on a budget
In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading
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News
08 Oct 2024
HMS Networks boosts ICT standing with Peak-System acquisition
Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms Continue Reading
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07 Oct 2024
AI disempowers logistics workers while intensifying their work
Conversations on AI have revolved around claims about productivity gains or job losses, but less attention is paid to how it is negatively affecting low-paid workers. Continue Reading
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Feature
07 Oct 2024
Why responsible AI is a business imperative
Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading
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News
04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model Continue Reading
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News
02 Oct 2024
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products Continue Reading
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News
01 Oct 2024
APAC organisations embrace generative AI
Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading
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News
01 Oct 2024
Open source is not a trust issue, it’s an innovation issue
Businesses are seeing greater value from open source software, such as greater levels of productivity and reduced operational costs Continue Reading
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News
27 Sep 2024
How UEM Sunrise is driving transformation with Salesforce and AI
Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading
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News
26 Sep 2024
Auckland museum enhances digitisation efforts with storage upgrade
A major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI Continue Reading
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Definition
25 Sep 2024
What is a decision support system (DSS)?
A decision support system (DSS) is a computer program used to improve a company's decision-making capabilities. Continue Reading
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News
24 Sep 2024
NetApp maintains push to data management for AI
From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading
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News
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region Continue Reading
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News
23 Sep 2024
Home Office eVisa scheme is ‘broken’, says Open Rights Group
Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading
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Opinion
23 Sep 2024
Gartner: Mitigating security threats in AI agents
Agents represent a step-change in the use of artificial intelligence in the enterprise - as attendees at Salesforce's annual conference saw first hand this month - but do not come without their risks Continue Reading
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Opinion
23 Sep 2024
Benioff’s Agentforce gambit might just work
At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading
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News
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal Continue Reading
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News
22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods Continue Reading
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News
20 Sep 2024
UN body urges ‘globally inclusive and distributed’ AI governance
A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading
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News
20 Sep 2024
Interview: Keeping SAP ECC running without support
We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends Continue Reading
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News
19 Sep 2024
CIOs urged to pace AI adoption
At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’ Continue Reading
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News
18 Sep 2024
M1 ditches 70% of legacy systems in cloud transformation drive
Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading
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News
18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading
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News
18 Sep 2024
Public digital transformation will be challenged by austerity
Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading
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News
18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading
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News
17 Sep 2024
Salesforce’s agentic AI platform to transform business automation
CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration Continue Reading
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E-Zine
17 Sep 2024
The pillars of AI strategy
In this week’s Computer Weekly, we talk to the CIO of Currys about the electronics retailer’s AI strategy. We exam-ine how China has become a leader in open source software – and what it means for the rest of the world. And we look at how AI is supporting networking alongside how to im-plement networking to support AI. Read the issue now. Continue Reading
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News
16 Sep 2024
Olam Agri to deploy S/4Hana on AWS
Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks Continue Reading
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News
12 Sep 2024
Lord introduces bill to regulate public sector AI and automation
A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament Continue Reading
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News
12 Sep 2024
Data sharing for immigration raids ferments hostility to migrants
Data sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services Continue Reading
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News
12 Sep 2024
UK and others sign first ‘binding’ treaty on AI and human rights
The UK, US and EU have all signed a treaty from the Council of Europe that aims to mitigate the threat AI poses to human rights, democracy and the rule of law, but commentators say it lacks enforcement mechanisms and creates loopholes Continue Reading
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News
12 Sep 2024
Mainframe teams turn to AI for modernisation gains
Given the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments Continue Reading
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Feature
11 Sep 2024
Storage technology explained: Vector databases at the core of AI
We look at the use of vector data in AI and how vector databases work, plus vector embedding, the challenges for storage of vector data and the key suppliers of vector database products Continue Reading
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News
11 Sep 2024
How Sonar is elevating code quality in the age of AI
Sonar’s code quality platform helps developers maintain secure, high-quality code amid the rise of artificial intelligence-based coding assistants, now expanding into the Asian market Continue Reading
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News
10 Sep 2024
Oracle lauds customers and cloud collaboration at CloudWorld ’24
Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda Continue Reading
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Opinion
10 Sep 2024
The journey to human-machine symbiosis
Ali Shafti, the head of human-machine understanding at Cambridge Consultants argues that empathic computers are closer to reality than we might think Continue Reading
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E-Zine
10 Sep 2024
The flight to data success
In this week’s Computer Weekly, we look at how Manchester Airport Group has set course to become the world’s most intelligent airport through its data-led approach. After much hype about artificial intelligence, we look at the failings of AI initiatives as the tech hits roadblocks, as well as explore what can be done to improve success. And we take a peek at what support networks are available to those new in the CISO role. Read the issue now. Continue Reading
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News
10 Sep 2024
Sony Research, AI Singapore to refine Sea-Lion for Tamil
Sony Research and AI Singapore are collaborating to enhance the Sea-Lion LLM for Tamil, a language spoken in Southeast Asia and India Continue Reading
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News
09 Sep 2024
How MongoDB is driving AI adoption in ASEAN
MongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption Continue Reading
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News
05 Sep 2024
Tencent Cloud debuts palm scanning tech in global markets
Tencent Cloud launches palm verification technology for global markets, offering AI-driven identity authentication to support contactless payments and security access management Continue Reading
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Definition
04 Sep 2024
What is business intelligence architecture (BI architecture)?
A business intelligence architecture is a framework for the various technologies an organization deploys to run business intelligence and analytics applications. Continue Reading
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News
04 Sep 2024
Retailers question using live facial recognition for shoplifting
Retailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores Continue Reading
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Feature
04 Sep 2024
ERP firms target carbon reporting role
As their customers face regulatory challenges ahead, ERP providers have been busy adding functionality to support reporting their green initiatives Continue Reading
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News
04 Sep 2024
How digital models help Anglian Water manage leaks
We speak to Anglian Water about how it uses digital technologies to improve operations and provide on-site engineers with the data they need Continue Reading
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News
03 Sep 2024
Chief data officers highlight data integrity woes
In a report from the company co-founded by web inventor Tim Berners-Lee, CDOs discuss the challenges of artificial intelligence and using increasing amounts of personal data Continue Reading
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News
03 Sep 2024
Nationwide development platform uses Red Hat technology
Building society is speeding up its software releases through Red Hat cloud application development platform Continue Reading
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Opinion
29 Aug 2024
AI is now more than just a science project
AI-for-AI’s sake is giving way to an enterprise AI model that demands skillful, value-driven results based on technology that can adapt with minimal cost Continue Reading
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Feature
28 Aug 2024
Updating taxation: Can AI and data analysis help with HMRC’s human resources problem?
HMRC resources are currently thinly spread in the aftermath of Covid and Brexit. Could automating systems using generative AI help HMRC’s digital transformation? Continue Reading
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News
26 Aug 2024
Linus Torvalds discusses Linux development, security and AI at KubeCon
Linus Torvalds delves into the challenges in Linux development, the importance of swift security responses, and artificial intelligence’s future role in kernel programming Continue Reading
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News
22 Aug 2024
The rise and rise of open source in China
China’s embrace of open source software has evolved into a powerful force in the global technology landscape, driving innovations in cloud computing, artificial intelligence and other areas Continue Reading