Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
29 Apr 2025
Edinburgh University evaluation of NHS AI Lab finds early promise
A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading
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News
29 Apr 2025
VeeamON shows Veeam on Linux, RAG from backup, and cloud features
Veeam showed a new Linux appliance, features in Veeam Backup & Replication that will see it run corporate backups as RAG data, and new cloud features that include Entra ID backup Continue Reading
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Feature
14 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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News
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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News
09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform Continue Reading
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News
09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region Continue Reading
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E-Zine
08 Oct 2024
Digital government on a budget
In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading
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News
08 Oct 2024
HMS Networks boosts ICT standing with Peak-System acquisition
Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms Continue Reading
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07 Oct 2024
AI disempowers logistics workers while intensifying their work
Conversations on AI have revolved around claims about productivity gains or job losses, but less attention is paid to how it is negatively affecting low-paid workers. Continue Reading
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Feature
07 Oct 2024
Why responsible AI is a business imperative
Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading
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News
04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model Continue Reading
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News
02 Oct 2024
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products Continue Reading
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News
01 Oct 2024
APAC organisations embrace generative AI
Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading
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News
01 Oct 2024
Open source is not a trust issue, it’s an innovation issue
Businesses are seeing greater value from open source software, such as greater levels of productivity and reduced operational costs Continue Reading
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News
27 Sep 2024
How UEM Sunrise is driving transformation with Salesforce and AI
Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading
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News
26 Sep 2024
Auckland museum enhances digitisation efforts with storage upgrade
A major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI Continue Reading
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Definition
25 Sep 2024
What is a decision support system (DSS)?
A decision support system (DSS) is a computer program used to improve a company's decision-making capabilities. Continue Reading
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News
24 Sep 2024
NetApp maintains push to data management for AI
From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading
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News
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region Continue Reading
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News
23 Sep 2024
Home Office eVisa scheme is ‘broken’, says Open Rights Group
Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading
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Opinion
23 Sep 2024
Gartner: Mitigating security threats in AI agents
Agents represent a step-change in the use of artificial intelligence in the enterprise - as attendees at Salesforce's annual conference saw first hand this month - but do not come without their risks Continue Reading
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Opinion
23 Sep 2024
Benioff’s Agentforce gambit might just work
At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading
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News
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal Continue Reading
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News
22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods Continue Reading
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News
20 Sep 2024
UN body urges ‘globally inclusive and distributed’ AI governance
A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading
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News
20 Sep 2024
Interview: Keeping SAP ECC running without support
We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends Continue Reading
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News
19 Sep 2024
CIOs urged to pace AI adoption
At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’ Continue Reading
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News
18 Sep 2024
M1 ditches 70% of legacy systems in cloud transformation drive
Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading
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News
18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading
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News
18 Sep 2024
Public digital transformation will be challenged by austerity
Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading
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News
18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading
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News
17 Sep 2024
Salesforce’s agentic AI platform to transform business automation
CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration Continue Reading
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E-Zine
17 Sep 2024
The pillars of AI strategy
In this week’s Computer Weekly, we talk to the CIO of Currys about the electronics retailer’s AI strategy. We exam-ine how China has become a leader in open source software – and what it means for the rest of the world. And we look at how AI is supporting networking alongside how to im-plement networking to support AI. Read the issue now. Continue Reading
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News
16 Sep 2024
Olam Agri to deploy S/4Hana on AWS
Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks Continue Reading
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News
12 Sep 2024
Lord introduces bill to regulate public sector AI and automation
A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament Continue Reading
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News
12 Sep 2024
Data sharing for immigration raids ferments hostility to migrants
Data sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services Continue Reading
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News
12 Sep 2024
UK and others sign first ‘binding’ treaty on AI and human rights
The UK, US and EU have all signed a treaty from the Council of Europe that aims to mitigate the threat AI poses to human rights, democracy and the rule of law, but commentators say it lacks enforcement mechanisms and creates loopholes Continue Reading
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News
12 Sep 2024
Mainframe teams turn to AI for modernisation gains
Given the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments Continue Reading
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Feature
11 Sep 2024
Storage technology explained: Vector databases at the core of AI
We look at the use of vector data in AI and how vector databases work, plus vector embedding, the challenges for storage of vector data and the key suppliers of vector database products Continue Reading
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News
11 Sep 2024
How Sonar is elevating code quality in the age of AI
Sonar’s code quality platform helps developers maintain secure, high-quality code amid the rise of artificial intelligence-based coding assistants, now expanding into the Asian market Continue Reading
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News
10 Sep 2024
Oracle lauds customers and cloud collaboration at CloudWorld ’24
Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda Continue Reading
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Opinion
10 Sep 2024
The journey to human-machine symbiosis
Ali Shafti, the head of human-machine understanding at Cambridge Consultants argues that empathic computers are closer to reality than we might think Continue Reading
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E-Zine
10 Sep 2024
The flight to data success
In this week’s Computer Weekly, we look at how Manchester Airport Group has set course to become the world’s most intelligent airport through its data-led approach. After much hype about artificial intelligence, we look at the failings of AI initiatives as the tech hits roadblocks, as well as explore what can be done to improve success. And we take a peek at what support networks are available to those new in the CISO role. Read the issue now. Continue Reading
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News
10 Sep 2024
Sony Research, AI Singapore to refine Sea-Lion for Tamil
Sony Research and AI Singapore are collaborating to enhance the Sea-Lion LLM for Tamil, a language spoken in Southeast Asia and India Continue Reading
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News
09 Sep 2024
How MongoDB is driving AI adoption in ASEAN
MongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption Continue Reading
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News
05 Sep 2024
Tencent Cloud debuts palm scanning tech in global markets
Tencent Cloud launches palm verification technology for global markets, offering AI-driven identity authentication to support contactless payments and security access management Continue Reading
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Definition
04 Sep 2024
What is business intelligence architecture (BI architecture)?
A business intelligence architecture is a framework for the various technologies an organization deploys to run business intelligence and analytics applications. Continue Reading
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News
04 Sep 2024
Retailers question using live facial recognition for shoplifting
Retailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores Continue Reading
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Feature
04 Sep 2024
ERP firms target carbon reporting role
As their customers face regulatory challenges ahead, ERP providers have been busy adding functionality to support reporting their green initiatives Continue Reading
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News
04 Sep 2024
How digital models help Anglian Water manage leaks
We speak to Anglian Water about how it uses digital technologies to improve operations and provide on-site engineers with the data they need Continue Reading
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News
03 Sep 2024
Chief data officers highlight data integrity woes
In a report from the company co-founded by web inventor Tim Berners-Lee, CDOs discuss the challenges of artificial intelligence and using increasing amounts of personal data Continue Reading
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News
03 Sep 2024
Nationwide development platform uses Red Hat technology
Building society is speeding up its software releases through Red Hat cloud application development platform Continue Reading
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Opinion
29 Aug 2024
AI is now more than just a science project
AI-for-AI’s sake is giving way to an enterprise AI model that demands skillful, value-driven results based on technology that can adapt with minimal cost Continue Reading
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Feature
28 Aug 2024
Updating taxation: Can AI and data analysis help with HMRC’s human resources problem?
HMRC resources are currently thinly spread in the aftermath of Covid and Brexit. Could automating systems using generative AI help HMRC’s digital transformation? Continue Reading
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News
26 Aug 2024
Linus Torvalds discusses Linux development, security and AI at KubeCon
Linus Torvalds delves into the challenges in Linux development, the importance of swift security responses, and artificial intelligence’s future role in kernel programming Continue Reading
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News
22 Aug 2024
The rise and rise of open source in China
China’s embrace of open source software has evolved into a powerful force in the global technology landscape, driving innovations in cloud computing, artificial intelligence and other areas Continue Reading
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News
22 Aug 2024
Tech sector layoffs mount amid AI investment frenzy
Technology firms globally are cutting their workforces as they look to increase spending on and investment in artificial intelligence Continue Reading
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News
21 Aug 2024
Wells Fargo bank turns to AI to help families settle estates after a death
Wells Fargo bank is winning customers after using business automation software and artificial intelligence to help people manage the estates of relatives following a bereavement Continue Reading
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E-Zine
20 Aug 2024
CW APAC – Tech career guide: Software development
A software developer’s job typically involves working through the stages of the development lifecycle, from planning, designing, coding and testing to the ongoing maintenance of applications. In this handbook, Computer Weekly looks at what it takes to land a career and thrive in the fast-moving world of software development. Continue Reading
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E-Zine
20 Aug 2024
A gold medal for Olympic mobile coverage
In this week’s Computer Weekly, we go behind the scenes with Orange, networking partner for the Paris Olympic Games, to discuss the challenges of connecting 120 venues. We talk to a CIO for whom IT accessibility and usability is a very personal concern. And we look at how to keep control of SaaS licensing costs. Read the issue now. Continue Reading
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Feature
19 Aug 2024
Keeping control of SaaS costs
The ease with which someone with a corporate credit card can buy a SaaS product can lead to runaway costs and data leakage risks Continue Reading
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News
16 Aug 2024
New Relic CEO on APAC growth and future of observability
New Relic CEO Ashan Willy talks up growth trajectory in APAC, the company’s long-term vision, and how going private has enabled it to make strategic investments Continue Reading
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News
16 Aug 2024
Thousands of NetSuite customers accidentally exposing their data
Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say Continue Reading
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Opinion
15 Aug 2024
'Black swans' take flight: the legal ramifications of the CrowdStrike incident
A ‘guinea pig’ approach to testing software could lead to class actions against technology companies Continue Reading
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News
15 Aug 2024
ASEAN organisations lack mature AI strategy
IBM-commissioned study reveals that while ASEAN organisations are engaging with AI, only 4% have reached a transformative level of AI maturity Continue Reading
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News
14 Aug 2024
Leeds Teaching Hospitals deploys patient records and data sharing on Azure
In-house patient records system has been migrated to the Microsoft public cloud, opening up the potential for greater data sharing Continue Reading
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E-Zine
13 Aug 2024
Designed to deceive – reviewing the Post Office scandal inquiry
In this week’s Computer Weekly, we review the marathon latest phase of the Post Office scandal inquiry, as ministers, civil servants, executives and lawyers were shamed. We look at IOWN – a candidate for the next generation of networking technology. And we examine best practice in software asset management. Read the issue now. Continue Reading
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Feature
12 Aug 2024
AI interview: Thomas Dekeyser, researcher and film director
On the politics of ‘techno-refusal’, and the lessons that can be learned from a clandestine group of French IT workers who spent the early 1980s sabotaging technological infrastructure Continue Reading
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News
12 Aug 2024
How JSR is using generative AI to drive insights
JSR Corporation has been using the Cohesity Gaia enterprise search assistant to surface insights from backups of employee mailboxes and OneDrive data Continue Reading
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Feature
06 Aug 2024
AI disempowers logistics workers while intensifying their work
Conversations on the algorithmic management of work largely revolve around unproven claims about productivity gains or job losses - less attention is paid to how AI and automation negatively affect low-paid workers Continue Reading
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News
06 Aug 2024
How Darussalam Assets is tapping AI in HR operations
Brunei’s Darussalam Assets is leveraging the artificial intelligence capabilities in SAP SuccessFactors to generate job descriptions and optimise recruitment processes Continue Reading
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E-Zine
06 Aug 2024
Migrating to S/4Hana – how the Co-op made its move
In this week’s Computer Weekly, as SAP users prepare for the deadline to move off the ECC platform, we find out how the Co-op is migrating to S/4Hana. Our latest buyer’s guide looks at how to manage SaaS and on-premise software licensing. And we talk to former NCSC CEO Ciaran Martin about the true risks from nation-state cyber attacks. Read the issue now. Continue Reading
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News
05 Aug 2024
ServiceNow expands footprint in APAC, doubles down on AI
ServiceNow has been building local teams, targeting customers in regulated industries and doubling down on AI to expand its presence in the fast-growing Asia-Pacific region Continue Reading
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News
01 Aug 2024
CrowdStrike shareholders sue, alleging false security claims
A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage Continue Reading
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E-Zine
30 Jul 2024
CrowdStrike blue screen bug serves a stark warning
In this week’s Computer Weekly, we analyse the lessons from the global IT outage caused by the blue screen bug in CrowdStrike security software. We talk to the data chief of Barilla, the €4bn pasta maker, about the benefits of asking, “So what?” And we find out how Finland is taking a lead on quantum computing. Read the issue now. Continue Reading
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News
28 Jul 2024
Nearly a third of GenAI projects to be dropped after PoC
At least 30% of generative AI projects will be abandoned by 2025 as organisations struggle to realise the value of the technology, says Gartner Continue Reading
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News
25 Jul 2024
India bolsters digital agriculture and space tech in Budget 2024
India will extend its digital public infrastructure to the agriculture sector and set up a venture capital fund for space startups, among other tech initiatives in its latest Budget Continue Reading
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News
24 Jul 2024
SAP’s Klein bets on cloud stickiness
The SAP CEO said the quiet part out loud while answering a question on the cloud backlog during the company’s most recent earnings call Continue Reading
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News
24 Jul 2024
Qualtrics CEO: AI can make businesses more human
Qualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees Continue Reading
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News
23 Jul 2024
Innovations to power secure-by-design development
Secure Code Warrior unveils technology designed to help CISOs and AppSec teams ensure their projects remain safe and free of coding errors and vulnerabilities – a big issue following the CrowdStrike incident Continue Reading
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News
23 Jul 2024
Huawei Cloud doubled its Singapore business in 2023
Huawei Cloud grew its Singapore business by over 100% last year, with customers such as Ninja Van leveraging its services to run key workloads Continue Reading
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E-Zine
23 Jul 2024
Serving up a GenAI experience at Wimbledon
In this week’s Computer Weekly, we go behind the scenes at Wimbledon to find out how technology is improving the tennis experience for fans. We talk to Meta’s AI research chief about the challenges and opportunities of large language models. And we find out why cloud databases are becoming increasingly popular. Read the issue now. Continue Reading
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Opinion
22 Jul 2024
Fundamental guardrails to address AI risk and value
Leveraging existing governance approaches and current success will make AI governance less daunting while supporting business goals Continue Reading
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News
18 Jul 2024
DBS rolls out GenAI assistant for customer service teams
The CSO Assistant was built entirely in-house and uses a large language model tailored to local languages Continue Reading
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E-Zine
18 Jul 2024
CW EMEA: Keeping across the rules
This issue includes all you need to know about the EU’s artificial intelligence regulations, plus an in-depth look at Saudi Arabia’s ambitious smart city project. Continue Reading
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News
18 Jul 2024
Neo4j eyes GenAI workloads in APAC
Neo4j is targeting GenAI workloads in the fast-growing APAC market by leveraging knowledge graphs to improve the accuracy and explainability of large language models Continue Reading
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Feature
18 Jul 2024
Kubernetes at 10: From stateless also-ran to ‘platform to build platforms’
Sergey Pronin of Percona was all for ‘Kubernetes for stateless’ at a time when it was hard to provision storage and day-two services – then Operators and Stateful Sets came along Continue Reading
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News
18 Jul 2024
DHSC ramps up departmental investment in data scientists
The Department of Health and Social Care is revealed to be the latest government entity to have invested in building out its data science capabilities Continue Reading
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News
15 Jul 2024
How Snowflake is tackling AI challenges
Snowflake’s regional leader Sanjay Deshmukh outlines how the company is helping customers to tackle the security, skills and cost challenges of AI implementations Continue Reading
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Feature
12 Jul 2024
Updating agriculture: Can data analysis save farming?
Modern agriculture is experiencing challenges due to increased costs and environmental disruption. Could data analysis help farmers overcome these issues? Continue Reading
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News
12 Jul 2024
IBM: Reimagine processes to unlock AI’s value
Asia-Pacific organisations must reimagine processes for AI success, says IBM’s general manager for the region, Paul Burton Continue Reading
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News
10 Jul 2024
Setting the high bar in digital transformation
Roel Louwhoff, Standard Chartered’s chief transformation, technology and operations officer, outlines what it takes for the company to become a client-focused, data-driven bank Continue Reading
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Feature
08 Jul 2024
APAC career guide on software development
In this career guide, we look at what it takes to land a career and thrive in the fast-moving world of software development Continue Reading
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Feature
08 Jul 2024
Women in Data: Barilla chief of analytics on reaching the ‘so what?’ moment with data insights
Barilla’s chief of analytics and insights, Lyndsay Weir, talks about how to get from data to results, and where the industry needs to change Continue Reading
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Opinion
08 Jul 2024
Enterprises must stop GenAI experiments and start long-term strategies
Steven Webb, chief technology & innovation officer, Capgemini UK argues for enterprise organisations to put aside GenAI experimentation and build long-term strategies with it Continue Reading
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News
04 Jul 2024
UK data regulator should investigate police cloud deployments
The Scottish biometrics commissioner has called for the UK Information Commissioner’s Office to formally investigate whether Police Scotland’s cloud-based evidence sharing system is fully compliant with data protection laws Continue Reading
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News
04 Jul 2024
How Qualtrics is driving experience management with AI
During the Sydney leg of its X4 conference, Qualtrics’ top executives dived deeper into its efforts to help organisations improve customer and employee experiences with AI Continue Reading
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Feature
03 Jul 2024
Benefits, use cases for blockchain in the supply chain
Blockchain's ability to record each supply chain link can help companies improve various aspects of operations, but uses of the technology brings challenges as well. Learn more. Continue Reading
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Feature
02 Jul 2024
7 of the top order management software products
Order management software can help companies meet consumers' needs faster and more efficiently. Learn about some of the top order management software on the market. Continue Reading
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News
02 Jul 2024
Interview: Nvidia on AI workloads and their impacts on data storage
We talk to Charlie Boyle of Nvidia about data challenges in artificial intelligence, key practical tips for AI projects, and demands on storage of training, inferencing, RAG and checkpointing Continue Reading
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E-Zine
02 Jul 2024
UKtech50 2024: The most influential people in UK technology
In this week’s Computer Weekly, we reveal the 50 most influential people in UK technology for 2024, in our annual UKtech50 list. We talk to Post Office scandal campaigner Alan Bates, voted the most influential person in tech this year. Plus, we find out why a bunch of mobile app startups jumped into a freezing lake near the Arctic Circle. Read the issue now. Continue Reading