IT project management

Every IT project should begin with two questions: What business problem are we trying to solve. See complete definition.

News 06 Dec 2023
Post Office prioritised its ‘bottom line’ over justice

The Post Office was more concerned with saving money and recovering unexplained losses than getting to the bottom of subpostmaster claims that Horizon errors caused shortfalls, inquiry told Continue Reading
Feature 05 Dec 2023
How to recover systems in the event of a cyber attack

Recovering compromised systems after a cyber attack isn’t easy, but understanding industry best practice offers a template for the key processes to follow Continue Reading

News 05 Dec 2023

Majority of GPs now give patients online access to records

NHS England is close to reaching its target of having nine in 10 GPs offering patients access to their primary care records online Continue Reading
News 05 Dec 2023

Undisclosed document could reveal pressure on Fujitsu expert witness in Post Office prosecution

Details of Post Office prosecutor’s meeting with Fujitsu IT expert witness, used in subpostmaster prosecution, not yet disclosed to public inquiry Continue Reading
News 04 Dec 2023

Atos selected for UEFA Euro 2024 IT contract

IT services company Atos will deliver on-site and remote IT services for next year’s international football event in Germany Continue Reading
News 01 Dec 2023

Post Office lawyer with his fingerprints all over IT scandal spreads blame

Senior Post Office criminal lawyer was just following orders and claims his only mistake was believing those that told him the Horizon system was robust Continue Reading
News 29 Nov 2023

Paula Vennells’ email fuelled Post Office Horizon cult, inquiry told

Faced with serious questions about the robustness of its core computer system, the Post Office doubled down on reliability myth, public inquiry told Continue Reading
News 27 Nov 2023

Nominations open for Computer Weekly Innovation Awards APAC 2024

Computer Weekly is looking for nominations for its 2024 Innovation Awards to honour digital transformation initiatives that have transformed organisations in six industries Continue Reading
News 27 Nov 2023

MPs have ‘little confidence’ in Making Tax Digital success

MPs say HMRC’s Making Tax Digital programme is riddled with widespread and repeating failures, and criticise the programme for failing to be open about the costs and increased burdens on taxpayers Continue Reading
News 24 Nov 2023

UK police plan national roll-out of facial-recognition phone app

UK police chiefs plan to expand use of facial-recognition technology through a nationwide roll-out of mobile-based tools and increases in retrospective facial-recognition, but oversight problems persist Continue Reading
News 23 Nov 2023

China Telecom, China Unicom, ZTE unveil digital twin-based network assurance

Leading Chinese communications technology firm teams with local operators to apply the industry's first digital twin-based smart operation for the co-construction and sharing network during the 19th Asian Games, providing network assurance for users Continue Reading
News 23 Nov 2023

Three-quarters of finance executives expect generative AI to replace them

Survey reveals an expectation that GenAI will take over many of the finance executive roles currently held by people Continue Reading
News 22 Nov 2023

Palantir awarded NHS FDP data contract

NHS England has awarded a £330m, seven-year contract to US data specialist Palantir, prompting concerns from data privacy practitioners Continue Reading
News 22 Nov 2023

World Wide Fund for Nature signs IT deal with Atos

Global conservation organisation will harness latest technologies to improve ability to predict risks to natural environment Continue Reading
News 20 Nov 2023

JPMorgan Chase tops bank AI ranking

Report reveals that JPMorgan Chase is the world's top bank for AI, along with Capital One and Royal Bank of Canada, but Europeans are lagging behind Continue Reading
Feature 20 Nov 2023

Elected officials' lack of digital skills affects public services

A lack of digital skills and tech expertise among elected officials encourages government to contract out IT work instead of building up internal capacity, making the public sector increasingly reliant on outside knowledge to get things done Continue Reading
News 20 Nov 2023

Software engineers worry about speaking out

A culture of fear exists in many software teams, preventing individuals from raising concerns over problems Continue Reading
News 20 Nov 2023

IT not ready for AI, Pure Storage survey finds

Storage, compute and networking hardware won’t cope without upgrades, and that often means total IT infrastructure overhaul Continue Reading
News 17 Nov 2023

Capgemini and Heathrow strike deal to enhance passenger experience

Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading
News 16 Nov 2023

Cancer Research uses AWS for payments and trial search function

Charity Cancer Research has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials Continue Reading
News 16 Nov 2023

Interview: Dan Huddart, CTO, Homeprotect

After building up experience in the insurance sector, Homeprotect’s chief technology officer sought the freedom to innovate being offered at the rapidly scaling company Continue Reading
News 16 Nov 2023

Post Office scandal inquiry postpones more key witness hearings

Yet more witness hearings are cancelled due to the Post Office's late disclosure of documents Continue Reading
News 14 Nov 2023

Engineers slash RPO/RTO as they swap tape for Rubrik backup

Frankham Group ditches archaic tape backup and deploys Rubrik backup appliances and remote disaster recovery facility. Meanwhile, the engineering group assesses a move to the cloud Continue Reading
Feature 14 Nov 2023

Are firms using mergers and acquisitions to inherit talent?

Getting the right tech skills is proving increasingly difficult for businesses, so some are resorting to combining companies to find the industry’s existing talent – but what are the pros and cons? Continue Reading
News 13 Nov 2023

Shawbrook Bank slashes mortgage processing time through low code

Specialist business lending and savings bank is using Pegasystems’ low-code platform to rewrite and automate the customer journey Continue Reading
Feature 13 Nov 2023

Gartner: Modernising legacy applications for cloud-native success

Tips for moving existing enterprise applications to a cloud-native architecture Continue Reading
Opinion 10 Nov 2023

How to manage the cultural and operational impact of AI

Organisations will need to address workplace fears of potential job losses, manage change and improve their talent mix to drive success in AI adoption Continue Reading
News 09 Nov 2023

Visa launches artificial intelligence advisory service

Visa is giving its customers the opportunity to tap into its global network of AI experts through its AI Advisory Practice. Continue Reading
News 08 Nov 2023

Former Post Office manager has no memory of preparing witness statement in legal dispute

Evidence of computer problems was omitted from the witness statement of a former Post Office manager in a legal battle with a subpostmaster blamed for unexplained accounting shortfalls Continue Reading
News 07 Nov 2023

Post Office disclosure failures delay Horizon scandal inquiry again

Many of the 300,000 emails unearthed could be relevant to evidence from future and past witnesses in the Post Office scandal inquiry Continue Reading
Opinion 03 Nov 2023

Incident response planning requires constant testing

What goes into a good incident response plan, and what steps should security professionals take to ensure they are appropriately prepared for the almost inevitable attack, and secure buy-in from organisational leadership? Continue Reading
News 02 Nov 2023

CDDO publishes digital roadmap update

The CDDO envisions that by 2025, digital services will exceed public expectations, civil servants will be equipped for a digital future, and government efficiency and security will be enhanced Continue Reading
Opinion 02 Nov 2023

Use existing structures to build your incident response plan

What goes into a good incident response plan, and what steps should security professionals take to ensure they are appropriately prepared for the almost inevitable attack, and secure buy-in from organisational leadership? Continue Reading
News 02 Nov 2023

How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data

UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network Continue Reading
Opinion 01 Nov 2023

Incident response planning is vulnerable to legacy thinking

What goes into a good incident response plan, and what steps should security professionals take to ensure they are appropriately prepared for the almost inevitable attack, and secure buy-in from organisational leadership? Continue Reading
News 01 Nov 2023

Darktrace CEO Poppy Gustafsson on her AI Safety Summit goals

As the AI Safety Summit at Bletchley Park takes place, Computer Weekly caught up with Darktrace CEO Poppy Gustafsson to find out what one of the UK’s most prominent AI advocates wants from proceedings Continue Reading
Feature 31 Oct 2023

The world's most advanced Arabic LLM is now available on open source

On 30 August 2023, Abu Dhabi-based Inception, a subsidiary of G42, announced the release of an Arabic large language model to open source Continue Reading
News 31 Oct 2023

How much is enough to support those who maintain open source?

Without the ongoing work of developers, open source projects would become stale and riddled with unfixed bugs and security issues. We look at the issues of funding and fairness Continue Reading
News 26 Oct 2023

Boardrooms losing control in generative AI takeover, says Kaspersky

C-suite executives are increasingly fretful about what they perceive as a ‘silent infiltration’ of generative AI tools across their organisations Continue Reading
Podcast 25 Oct 2023

Learning from Google: A Computer Weekly Downtime Upload podcast

We speak to the CEO of Glean about learning on the job and artificial intelligence democratisation Continue Reading
News 24 Oct 2023

Research team tricks AI chatbots into writing usable malicious code

Researchers at the University of Sheffield have demonstrated that so-called Text-to-SQL systems can be tricked into writing malicious code for use in cyber attacks Continue Reading
E-Zine 24 Oct 2023

Brewing data insights at Heineken

In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now. Continue Reading
News 23 Oct 2023

Taxpayers to fund a further £150m for Post Office IT scandal

Total bill for the scandal goes well over £1bn, as subpostmaster campaign leader considers private prosecutions of Post Office executives Continue Reading
News 20 Oct 2023

Collaboration paramount in KPN’s successful business transformation

KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
News 20 Oct 2023

Public Accounts Committee highlights smart meter failures

In spite of failing to meet roll-out targets, millions of smart meters are not working, and some will break once 3G and 2G networks are switched off Continue Reading
News 20 Oct 2023

Fixing developer AI fear is a team effort

A study by Pluralsight has looked at the risks of building a team of “star developers” and instilling a competitive culture Continue Reading
News 19 Oct 2023

Government concedes it will miss 2024 e-prescribing target

The government won’t meet its target to get rid of paper prescribing in hospitals by 2024, and has pushed the goal post back two years to 2026 Continue Reading
News 19 Oct 2023

Post Office auditors presumed subpostmasters were ‘on the fiddle’ or ‘in a muddle’

Public inquiry into Post Office scandal hears how head office staff routinely made negative assumptions about subpostmasters in small branches Continue Reading
News 13 Oct 2023

‘Angry’ lawyer warned against Post Office computer investigation in 2010 email

Angered by his exclusion from an important discussion, former Royal Mail lawyer told colleagues of the risks to the Post Office if, as planned, they publicly investigate allegations against its computer system Continue Reading
News 12 Oct 2023

Scottish biometrics watchdog outlines police cloud concerns

Police Scotland’s response to the biometrics commissioner’s formal information notice ‘did not ameliorate’ his concerns about the sovereignty and security of the sensitive biometric information being uploaded to cloud infrastructure that is subject to intrusive US surveillance laws Continue Reading
News 11 Oct 2023

Public sector buyers of AI tech must interrogate its suitability

The Ada Lovelace Institute has published a review on public sector use of artificial intelligence foundation models, looking at the risks and opportunities associated with the technology, and how these can be dealt with from the early stages of procurement onwards Continue Reading
News 05 Oct 2023

Red Cross issues rules of engagement for hackers in conflicts

The digital rules of engagement are the first time cyber activity has been looked at by the conflict watchdog, but a number of hacker groups have already come out and said they will not be following them Continue Reading
News 03 Oct 2023

Amnesia hides names of individuals behind Post Office’s ‘head on a spike’ strategy

Former Post Office lawyer deflects individual responsibility for a strategy that crushed subpostmasters, blaming the organisation as a whole Continue Reading
News 03 Oct 2023

The AI developer opportunity

Given the need for new software to support digitisation, we look at how the IT industry is responding to the software developer skills shortfall Continue Reading
News 02 Oct 2023

Versity targets Exabyte volumes in data archiving

Versity builds archiving for Exabyte data volumes on tape and in object storage. It has built its own S3 and transitioned to a GPL licence for supercomputing archives Continue Reading
News 29 Sep 2023

First subpostmaster Horizon conviction overturned in Scotland

Scotland has seen its first Post Office Horizon conviction overturned, taking the UK total to 92 Continue Reading
News 29 Sep 2023

Government ‘breached privacy’ of Horizon victims with compensation offer, says lawyer

The government breached the privacy of victims of the Post Office Horizon scandal through making a compensation offer public Continue Reading
News 28 Sep 2023

Security and risk management spending to grow 14% next year

Growth in public cloud services will stand out over the next 12 months, as Gartner projects an overall 14% increase in cyber spending in 2024 Continue Reading
News 27 Sep 2023

Post Office had no interest in subpostmaster welfare when taking legal action, says Fujitsu memo

Fujitsu memo reveals Post Office didn’t care how legal action would affect its subpostmasters as it placed the reputation of its computer system before their welfare Continue Reading
News 27 Sep 2023

City of Las Vegas masters cyber incident response with Darktrace

The high-rolling city of Las Vegas experiences unique cyber security challenges rarely seen elsewhere. CIO Mike Sherwood reveals how he turned to Darktrace to help address incidents quicker and with confidence Continue Reading
Opinion 25 Sep 2023

Insights from launching a developer-led bank

A software developer's approach to building a bank in the digital age. Continue Reading
News 21 Sep 2023

Poor digital experience a blocker for cyber resilience

Organisations that neglect the digital employee experience are not only vulnerable to employee attrition, but putting themselves at increased cyber risk, an Ivanti report finds Continue Reading
News 19 Sep 2023

Post Office employee changed story for witness statement used to destroy subpostmaster

Post Office inquiry hears how an auditor changed her story about a subpostmaster to help win court battle Continue Reading
News 19 Sep 2023

38TB Microsoft data leak highlights risks of oversharing

An accidentally disclosed SAS token with excessive privileges enabled researchers to access nearly 40TB of Microsoft’s data, highlighting the risks of privilege mismanagement and oversharing Continue Reading
Opinion 18 Sep 2023

Security Think Tank: A user’s guide to encryption

The Security Think Tank assesses the state of encryption technology, exploring topics such as cryptographic techniques, data-masking, the legal ramifications of end-to-end encryption, and the impact of quantum Continue Reading
News 15 Sep 2023

Dunelm's journey to micro front ends

We find out how Dunelm has modernised its platform and web development with in-house ecommerce and serverless systems Continue Reading
Feature 14 Sep 2023

CIO interview: Petra Tesch, Vizrt

Straight-talking when it comes to getting her messages across to the wider company, Vizrt CIO Petra Tesch revels in transformation and communication Continue Reading
News 13 Sep 2023

ExtraHop open sources 16 million rows of threat domain data

NDR specialist ExtraHop says making its entire machine learning dataset available for anybody to view will help organisations better defend against cyber attacks originating from malicious domains generated by algorithms Continue Reading
News 12 Sep 2023

Ancient MoD IT systems could cause supply issues for frontline troops

Deliveries of inventory to the front line are being put at risk due to legacy IT systems and poor data, according to the National Audit Office Continue Reading
News 12 Sep 2023

Whitehall only capable of ‘piecemeal’ digital transformation, says PAC

The Public Accounts Committee is unconvinced government will achieve its digital transformation ambitions as progress is thwarted by staff shortages and a lack of senior leadership engagement Continue Reading
News 12 Sep 2023

European enterprises to spend more on generative IT to close gap on US

European organisations are upping their spending on generative AI innovation, but face challenges recruiting the right people to support this Continue Reading
Feature 08 Sep 2023

AI-powered cloud SIEM: Real-time threat intel boosts defences

Thanks to their advanced data analysis and predictive capabilities, AI and ML will be valuable protective tools going forward. Learn about the potential of AI-backed cloud SIEM technology Continue Reading
Feature 08 Sep 2023

SME disaster recovery: Five key points to consider

We look at key DR considerations for SMEs, including RPOs, RTOs, infrastructure needed for effective continuity and the right combination of cloud and in-house provision Continue Reading
News 07 Sep 2023

GPs in Slough help control patients’ blood pressure through tech

The GP practices use digital technology to identify, diagnose and manage patients with hypertension Continue Reading
News 07 Sep 2023

Government AI taskforce appoints new advisory board members

An initial progress report published by the Taskforce provides detail on new appointments to its external advisory board as well as rebrand to focus on “frontier” artificial intelligence Continue Reading
News 07 Sep 2023

Finnish government to bolster spending on cyber-AI defences

Finland’s government will increase spending on cyber security amid heightened threats from artificial intelligence-based attacks Continue Reading
News 07 Sep 2023

Singapore taps Lidar and laser scanning in remote building inspections

With the 3D data generated reality capture technologies, detailed inspections can be conducted remotely, eliminating the need for inspectors from technical authorities to be present onsite Continue Reading
News 05 Sep 2023

Ryder Cup testbed to feature tech firsts in Rome

This year’s Ryder Cup will test out technology to improve how fans digitally consume the event while reducing the workload on IT teams Continue Reading
News 05 Sep 2023

London Stock Exchange plans blockchain-based market

The London Stock Exchange plans to have a blockchain-based trading venue available in the next 12 months Continue Reading
Opinion 04 Sep 2023

Ethical perspectives on ChatGPT

In the final of three essays, Marc Steen uses ChatGPT as a case study for how to use different ethical perspectives, and practical steps people can take to start incorporating ethics into their projects Continue Reading
News 01 Sep 2023

Police Scotland five-year digital strategy approved

Police Scotland’s new strategy outlines how the force will approach and invest in its digital transformation over the next five years, but notes its ability to achieve its ambitions is subject to the availability of funding Continue Reading
News 31 Aug 2023

Border Target Operating Model gives update on digital border plans

The model aims to make smarter use of data and technology at the border, including a digital gateway for users to provide data and apply for licences and authorisations Continue Reading
News 31 Aug 2023

Home Office and MoD seeking new facial-recognition tech

The UK’s Defence and Security Accelerator is running a ‘market exploration’ exercise on behalf of the Home Office to identify new facial-recognition capabilities for security and policing bodies in the UK Continue Reading
News 30 Aug 2023

Met police data platform deployed with data protection issues

Met Police deploys integrated record management system despite data protection ‘compliance issues' that would inhibit its ability to retrieve data, meet its statutory logging requirements, and respond to subject access requests Continue Reading
News 30 Aug 2023

Zurich Insurance slashes ServiceNow application development time

Insurance giant cuts time it takes to complete development of ServiceNow applications by days Continue Reading
Opinion 22 Aug 2023

Alternative perspectives: relational and virtue ethics in tech

In the second of three essays, Marc Steen explores the benefits of grounding ethical considerations in an understanding of social and power dynamics, and how relational and virtue ethics can help Continue Reading
Feature 21 Aug 2023

How to enable a positive software developer experience

Businesses are growing in-house software development expertise to deliver technology-powered initiatives – developer experience is key to success Continue Reading
News 15 Aug 2023

Bank of England core system experiences outage

The “beating heart” of the UK financial system stopped after a technical issue Continue Reading
Feature 13 Aug 2023

Tips for improving software developer productivity

Developers tend to enjoy solving problems and coding, but only with the right tooling can they produce their best work Continue Reading
News 11 Aug 2023

Google Help workers claim layoffs are retaliation for unionising

More than 100 Google Help workers claim that Google and Accenture’s decision to layoff two-thirds of the team was done in retaliation for their attempts to form a union, while companies claim decision was made well in advance of unionisation attempt Continue Reading
News 10 Aug 2023

DWP accounts highlight decline in outside IR35 workers in wake of department’s £87.9m tax bill

The Department for Work and Pensions has seen a marked decline in the number of outside IR35 contractors it engages since the department was hit with a £87.9m tax bill several years ago, its accounts show Continue Reading
News 09 Aug 2023

AI interview: Krystal Kauffman, lead organiser, Turkopticon

Remote Mechanical Turk workers are responsible for training artificial intelligence algorithms and completing other data-related business processes - we hear about the workplace issues they face Continue Reading
Feature 09 Aug 2023

CTO interview: Gavin Rea, Gulf Bridge International

GBI ensures service continuity of submarine cable networks, which bring high-speed internet to the Gulf states, supporting the region’s ambitious plans to be one of the world’s leading poles for technological innovation Continue Reading
Opinion 08 Aug 2023

Ethics as a process of reflection and deliberation

In the first of three essays, Marc Steen outlines a three-step process for how organisations can practically integrate ethics into their IT projects and how different ethical perspectives can inform tech development Continue Reading
Feature 07 Aug 2023

How to boost developer productivity

A good software developer experience is something team leaders and project managers should strive for if they are to get the best out of their teams Continue Reading
News 04 Aug 2023

Biden’s SBOM mandate a ‘shot heard around the world’, report says

Two years and three months after Joe Biden mandated new standards in supply chain security, over 40% of UK respondents to a survey say they have implemented new SBOM policies in direct response Continue Reading
Feature 31 Jul 2023

Chief data officer interview: Neema Raphael, Goldman Sachs

After two decades at Goldman Sachs, Neema Raphael tells Computer Weekly about his tech journey at one of the world’s biggest banks Continue Reading
Opinion 28 Jul 2023

IT Sustainability Think Tank: Recruitment and the regulatory landscape

There is an ever-growing list of rules and regulations for enterprises to get their heads around when it comes to sustainability, but what can they do to keep on top of things? Continue Reading
Opinion 27 Jul 2023

AI-enhanced cyber has potential, but watch out for marketing hype

As AI is a hot topic right now, it is no surprise there are some cyber solutions coming to market that have been thrown together in haste, but that said, genuine AI-powered security products do exist and their abilities could yet prove transformative. Continue Reading
News 27 Jul 2023

Post Office tried to convince independent IT witness that he was wrong about Horizon

‘Delusional’ Post Office tried to influence an expert witness and get him to change his view about IT evidence which was detrimental to its case against a subpostmaster Continue Reading
News 25 Jul 2023

CCRC refers two more subpostmaster convictions for appeal

Two more subpostmaster convictions referred to appeal court by the Criminal Cases Review Commission Continue Reading
News 25 Jul 2023

Forestry and Land Scotland uses Nutanix to gain breathing space in cloud modernisation

With its datacentre contract coming to an end, the Forestry and Land Scotland agency, which has a cloud-first strategy, needed a way to manage cloud migration Continue Reading