IT for telecoms and internet organisations
4 ways the future of telecoms is changing
Download this e-guide to discover how telecoms operators are finding their way around issues such as 'free' communication services, the steady erosion of voice revenues and the emergence of software-based networks.
News : IT for telecoms and internet organisations
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October 15, 2018
15
Oct'18
Tech companies should not be under legal duty to remove terrorist material, says watchdog
The internet should not be a safe place for terrorists, but making it compulsory for technology companies to trawl for radical content risks interfering with the rights of innocent people, says Max Hill QC, the independent reviewer of terrorism ...
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October 15, 2018
15
Oct'18
Good data governance is good business
Organisations are failing to understand the importance of getting their data relationship with customers right and seeing the business opportunities that it enables, an industry analyst warns
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October 15, 2018
15
Oct'18
IoT firms sign up to UK security code of practice
Internet of things technology firms have begun signing up to a UK code of practice to strengthen the security of internet-connected devices. The code is expected to form the basis of an international standard
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October 11, 2018
11
Oct'18
Robots in the workplace supported by 81% of business chiefs
Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up
In Depth : IT for telecoms and internet organisations
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Intelligent automation and the WAN: Is SD-WAN moving mainstream?
Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm? Continue Reading
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What are the current SD-WAN options for enterprises?
Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading
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Employers turn to wearable technology to help staff manage work-life balance
Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
Blog Posts : IT for telecoms and internet organisations
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How churn is breaking the telecoms market – and what service providers can do about it
This is a guest blog post by Brendan O’Rourke, head of design at BriteBill, an Amdocs company. It’s no secret that today’s customers are more demanding than previous generations. They share their ... Continue Reading
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After us the drought of democracy?
The BBC cover of a report from the Environment Agency warning of serious water shortages by 2050 while sufficient to supply 20 million consumers is being wasted prompted an attack of déjà vu. ... Continue Reading
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Do ISPs need to do more to protect their users from scams?
Are Britain’s internet service providers (ISPs) coming up short when it comes to helping their less tech-savvy users protect themselves against the scourge of telephone scams and online fraud? In a ... Continue Reading
Opinion : IT for telecoms and internet organisations
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Customers need to be at the centre of GDPR plans
Responding to a breach is not just about data, it is about taking care of, and protecting, customers Continue Reading
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Why the government should rethink the UK’s surveillance laws
The European Court of Human Rights has made clear that the Snoopers’ Charter is an unlawful violation of people’s rights and freedoms Continue Reading
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From Aberdeen to Brighton: Investing in the UK’s digital future
More investment in the UK’s broadband infrastructure is critical to ensure the UK’s future success in technology in a post-Brexit world Continue Reading
Videos : IT for telecoms and internet organisations
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CW500: Warren Buckley of BT Retail on BTCare
In this CW500 video, Warren Buckley, managing director, customer service, BT Retail, talks to Computer Weekly editor in chief Bryan Glick about BTCare, the telco's social media-based technical support service.