IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
-
News
01 Dec 2023
The Security Interviews: Mark McClain, SailPoint Technologies
SailPoint founder and CEO Mark McClain reflects on how the concept of identity has evolved over the past 20 years, and points to rapid evolution still to come Continue Reading
-
News
30 Nov 2023
Government’s Online Fraud Charter welcomed
The government has corralled 11 of the largest tech platforms in the world to commit to its Online Fraud Charter, designed to tackle online scams, fake adverts, and more Continue Reading
-
Opinion
24 Jul 2018
What the ICO's Facebook fine teaches us
Legal expert Alexander Egerton considers whether the ICO’s planned £500,000 fine for Facebook is the precursor of a spate of increased fines across the board, or if it shows the ICO’s stance has not changed and will continue to target certain activities Continue Reading
-
News
24 Jul 2018
MPs call for inquiry into smart meter roll-out
Government urged to conduct a review of the roll-out of smart meters for electricity and gas, and to intervene to tackle a number of failures Continue Reading
-
News
23 Jul 2018
BDUK has £200m to kick-start rural full-fibre network build
Government plans to use money from the BDUK superfast broadband programme to drive the roll-out of full-fibre broadband to underserved rural areas Continue Reading
-
News
23 Jul 2018
Full-fibre broadband for all to cost £30bn
The government has released its Future Telecoms Infrastructure Review, setting the stage for the national roll-out of a full-fibre broadband network Continue Reading
-
News
20 Jul 2018
Uptick in UK privacy awareness, says ICO
The UK’s privacy watchdog, the Information Commissioner’s Office, reports increased public awareness of privacy and information rights issues Continue Reading
-
News
20 Jul 2018
Confusion reigns over value of 5G, says report
An Analysys Mason report commissioned by the Broadband Stakeholder Group has highlighted some of the challenges facing the deployment of 5G mobile networks in the UK Continue Reading
-
News
20 Jul 2018
Cisco and UCL to open AI research unit in $100m digital economy boost
Cisco has extended its ongoing Country Digital Acceleration programme in the UK with a further $100m investment, part of which will go towards a new AI research centre Continue Reading
-
News
20 Jul 2018
Cloud sales stoke Microsoft’s strong growth
Microsoft says cloud-based Office products made a huge contribution to sales growth Continue Reading
-
News
20 Jul 2018
UK alerted to potential cyber risks of Huawei equipment
A report has raised concerns about the shortcomings of Huawei engineering processes, which it says could put UK telecommunications networks at risk Continue Reading
-
News
19 Jul 2018
Uber appoints first privacy and data protection chiefs
Uber is getting its privacy and data protection house in order in the wake of damaging data breaches and in anticipation of the company’s planned stock market launch in 2019 Continue Reading
-
News
19 Jul 2018
Orange starts 5G tests in Paris
After successful trials in Romania, Orange begins testing 5G use cases in its home country Continue Reading
-
News
17 Jul 2018
Nordic CTO interview: Martin Whitlock, Telenor Connexion
Norwegian telco is growing its global reach through its internet of things business unit Continue Reading
-
News
17 Jul 2018
Spectrum costs hit the world’s poorest hardest
The inflated cost of radio spectrum to support mobile network roll-out is harming the economic and social welfare of billions of the world’s poorest people, says the GSMA Continue Reading
-
News
17 Jul 2018
Kcom secures second aggregate HSCN contract
Network services provider Kcom will supply broadband connectivity over the Health and Social Care Network to 10 health organisations in the north-east of England Continue Reading
-
News
15 Jul 2018
A quarter of Brits think they already have full-fibre broadband
CityFibre research commissioned to support its campaign for more clarity in broadband advertising appears to show widespread misunderstanding of what fibre is or what it means Continue Reading
-
News
12 Jul 2018
Three-quarters of consumers have interacted with artificial intelligence
Capgemini survey finds 55% of people prefer a mix of AI and humans when they interact with organisations Continue Reading
-
News
11 Jul 2018
UK firms too confident about cyber security
Three-quarters of UK companies say their cyber protection is above average, and nearly half think they are a “top performer” despite the growth in data breaches Continue Reading
-
News
11 Jul 2018
Facebook could face ICO fine of up to £500,000
Facebook could face the maximum fine provided by the UK’s previous data protection laws for lack of transparency and security issues relating to the harvesting of data, the UK’s privacy watchdog has revealed Continue Reading
-
News
10 Jul 2018
NIC calls for nationwide broadband plan
The National Infrastructure Commission has called for a national broadband plan to support full-fibre roll-out Continue Reading
-
News
09 Jul 2018
UK slips down broadband speed league table
Although average broadband speeds in the UK have improved in the past year, other countries are moving faster, according to new data from comparison site Cable.co.uk Continue Reading
-
News
09 Jul 2018
Collaborative taskforce launches security intelligence network
BAE Systems, Vodafone, cyber security incubator CyLon and other partners have joined forces in unveiling a manifesto for safeguarding society in the digital age Continue Reading
-
News
09 Jul 2018
Three chooses SSE for 5G fibre backhaul
SSE Enterprise Telecoms will connect Three’s mobile network into BT’s local telephone exchanges as the mobile operator ramps up its preparation for 5G Continue Reading
-
News
04 Jul 2018
Slow broadband fuels a post-Brexit storm for rural communities
Lack of access to reliable broadband and mobile networks threatens rural livelihoods after Brexit, according to a Local Government Association report Continue Reading
-
News
04 Jul 2018
Industry bets on fixed wireless access for first 5G deployments
Separate tests in Romania and the UK have been demonstrating the potential of fixed wireless access as a component of 5G Continue Reading
-
News
04 Jul 2018
Software firm Clevermed enhances NHS user experience on Health and Social Care Network
Clevermed, a supplier of maternity and neonatal care record software to the NHS, reveals how users are benefiting after it switched to the new Health and Social Care Network Continue Reading
-
News
03 Jul 2018
Feds expand Facebook data sharing probe
The US federal probe into Facebook’s data sharing practices is expanding and MEPs are considering new measures as the firm reveals it granted extended access to 61 companies and admits to another data sharing software bug Continue Reading
-
News
29 Jun 2018
GDPR exposes breach reporting flaws
In the month since the GDPR compliance deadline, it has become clear that many organisations are not well prepared for personal data breach notifications, says PwC’s data protection lead Continue Reading
-
News
29 Jun 2018
Home Office criticised over ESN review progress
In an appearance before the Public Accounts Committee, Home Office permanent secretary Philip Rutnam defended the progress of the ESN project review Continue Reading
-
News
29 Jun 2018
Openreach starts full-fibre roll-out in Exeter
Network builder Openreach adds Exeter to its Fibre First FTTP broadband roll-out Continue Reading
-
News
28 Jun 2018
Ticketmaster warns of third-party data breach
Ticketmaster has warned of a potential data breach through malware found in a third-party customer support service, underlining the importance of supply chain security Continue Reading
-
News
27 Jun 2018
Government must challenge popular smart city misconceptions
A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions Continue Reading
-
News
27 Jun 2018
Cyber criminals 'infect and collect' in cryptojacking surge
Illicit cryptocurrency mining offers cyber criminals lower risk, higher efficacy and greater ease of making money, adding passive exploitation to ransomware extortion, data breach theft and fraud, a report reveals Continue Reading
-
News
27 Jun 2018
Brent Council tenants to receive full-fibre broadband service
Borough-wide FTTP broadband roll-out could address up to 100,000 homes and businesses in North London Continue Reading
-
News
27 Jun 2018
Technology key to keeping staff happy
Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows Continue Reading
-
News
26 Jun 2018
SSE Enterprise Telecoms bids to solve UK’s backhaul problem
By layering Infinera technology over its existing network, SSE Enterprise Telecoms plans to deliver what it refers to as a ‘dark fibre-like’ access product for communications services providers Continue Reading
-
News
26 Jun 2018
Liberty Global picks Cisco to transform customer service ops
Virgin Media parent enlists Cisco in a bid to transform its customer service experience across Europe Continue Reading
-
News
25 Jun 2018
Openreach extends Gfast broadband roll-out
Openreach commits to rolling out Gfast broadband services to 59 new locations in the next phase of its ultrafast deployment plan Continue Reading
-
News
25 Jun 2018
Mobile spectrum sharing is vital for UK 5G roll-out, says report
A report commissioned by independent network builders’ body Inca has warned that current approaches to how spectrum is apportioned are leaving vast amounts unused, and this needs to change Continue Reading
-
News
22 Jun 2018
BEIS and DfE not addressing Brexit impact on Stem skills, says PAC
A Public Accounts Committee report has raised concerns that government departments are not doing enough, quickly enough, to understand how Brexit will affect the supply of science, technology, engineering and maths skills in the UK Continue Reading
-
News
22 Jun 2018
SME provider takes on Cambridgeshire public sector network contract
Managed network services provider MLL Telecom has been awarded the EastNet contract to run WAN services across Cambridgeshire, replacing a legacy Virgin Media Network Continue Reading
-
News
21 Jun 2018
Infosec pros expect increase in nation state cyber attacks
Most information security professionals expect a rise in nation state cyber attacks, with more than two-thirds preparing to defend against them Continue Reading
-
News
21 Jun 2018
HR projects are leading company moves to digital tech, say business leaders
Business leaders say their human resource IT programmes are leading the way to the wider deployment of digital and cloud technology across their organisations Continue Reading
-
Feature
20 Jun 2018
Need for speed: designing a modern campus LAN
Just like datacentres before them, campus LANs are increasingly being defined by virtualisation and software-based controls. Next to this shift, the hardware also continues to improve as network owners look to keep pace with user demand Continue Reading
-
News
20 Jun 2018
Vodafone to start 5G trials this autumn
MNO announces 5G trials in seven UK cities, with new mobile network infrastructure to be rolled out from October Continue Reading
-
News
20 Jun 2018
Mobile operators appeal for dark fibre access to back 5G
O2, Three and Vodafone unite in calling for more to be done to open up dark fibre networks to supply desperately needed capacity for their future 5G networks Continue Reading
-
News
20 Jun 2018
Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
-
News
19 Jun 2018
Surface web used in private data sales
The surface web plays an integral role in the selling of personal information, a report on identify fraud has revealed Continue Reading
-
News
19 Jun 2018
Government’s broadband service obligation derided by industry
As Ofcom starts the process of finding a provider willing to step up to manage the government’s 10Mbps broadband universal service obligation, the project has been derided by network builders and stakeholders alike Continue Reading
-
News
14 Jun 2018
Ofcom satisfied with progress on BT Openreach split
Ofcom has published its first annual report on the legal separation of BT and Openreach, and said it is broadly satisfied with progress to date, despite hiccups relating to the BT pension scheme Continue Reading
-
News
12 Jun 2018
Mayor Khan bids to make London the world’s smartest city
At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading
-
News
12 Jun 2018
CityFibre wins key decision in fake fibre case
CityFibre has been granted permission to proceed with a judicial review of the ASA’s November 2017 decision about the use of the term fibre in broadband ads Continue Reading
-
News
12 Jun 2018
Privacy Shield under threat by US non-compliance
The Privacy Shield framework that replaced the Safe Harbour agreement for personal data transfers between the EU and the US is under threat due to non-compliance by US firms Continue Reading
-
News
12 Jun 2018
BT announces “unhackable” quantum-secured network
In the face of the threat that quantum computers could crack many of the encryption methods used to protect highly sensitive data, BT has developed a “quantum-secured” network Continue Reading
-
Opinion
11 Jun 2018
Is 5G more than just another generation of mobile?
Although several mobile network operators have announced launch dates for 5G services, many people remain unsure about the aspirations for 5G, what it means for users, its monetisation and its timescales Continue Reading
-
Opinion
08 Jun 2018
Security Think Tank: Focus on data protection, but do not rely on DLP alone
Why is it important to know where data flows, with whom it's shared and where it lives at rest – and what is the best way of achieving this? Continue Reading
-
News
08 Jun 2018
BT’s Gavin Patterson quits under shareholder pressure
Patterson’s resignation comes just weeks after he announced 13,000 redundancies across BT Continue Reading
-
News
07 Jun 2018
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
-
News
07 Jun 2018
Newcastle Council to show off smartest street in Britain
The Great Exhibition of the North will see Mosley Street in Newcastle upon Tyne transformed into Britain’s smartest street as part of a demonstration of IoT technology Continue Reading
-
News
07 Jun 2018
5G transformative for UK plc, but potential impacts still vague
5G mobile technology looks set to transform the UK economy for the better, but the immaturity of the technology and lack of standards makes its true impact harder to judge, according to a report by Deloitte Continue Reading
-
News
07 Jun 2018
Business not learning from past cyber security incidents
Businesses are still not getting the basics right and they are not learning from past security incidents, according to world-renowned security blogger and trainer Continue Reading
-
Opinion
07 Jun 2018
Security Think Tank: Understand data for risk-based protection
Why is it important to know where data flows, with whom it is shared and where it lives at rest, and what is the best way of achieving this? Continue Reading
-
News
06 Jun 2018
We need to design for security and privacy, says Martha Lane Fox
The digital future is bright, but only if society works through a gear change in its relationship with technology, and demands products and services that are secure and private by design, says internet service pioneer Continue Reading
-
News
06 Jun 2018
Cyber attacks not sophisticated, says Just Eat CISO
The chief information security officer of Just Eat has challenged the perception that all cyber attacks are sophisticated and that it is impossible to fill cyber security jobs Continue Reading
-
Opinion
05 Jun 2018
Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
-
News
05 Jun 2018
Boards not asking right security questions, says Dido Harding
Former TalkTalk CEO says boards are still not asking the right cyber security questions, do not understand that they should be making cyber risk decisions, and are not communicating with engineers Continue Reading
-
News
04 Jun 2018
Technology key to new UK counter-terrorism strategy
Technologies such as machine learning and data analytics are key to the UK government’s updated counter-terrorism strategy Continue Reading
-
Opinion
30 May 2018
Tier 2 visas – a challenge for the tech sector
With staff shortages already being reported in the technology sector and Brexit potentially adding to the problem, tech departments need to get their Tier 2 visa applications right Continue Reading
-
News
30 May 2018
US jails Canadian resident who helped Russia hack Yahoo emails
A US court has jailed a hacker on charges of computer fraud for hacking Yahoo email accounts on behalf of the Russian government Continue Reading
-
News
29 May 2018
Firms step up spending on digital tech, but struggle with strategy
Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading
-
News
29 May 2018
Max Schrems’s NOYB initiates GDPR action
A privacy NGO led by Austrian lawyer Max Schrems is among the first to file complaints under the GDPR against Google, Instagram, WhatsApp and Facebook Continue Reading
-
News
25 May 2018
Former Macedonian PM convicted in corruption case exposed by illegal government surveillance
Information exposed by leaked recordings that were part an illegal mass surveillance campaign orchestrated under the government of former prime minster Nikola Gruevski have led to his conviction for corruption. He was found guilty of rigging a tender and receiving a luxury Mercedes as a bribe. He may still appeal the ruling Continue Reading
-
News
25 May 2018
Apple wins $539m from Samsung in latest iPhone patent case
Apple has won the latest battle in a long-running patent war with South Korean rival Samsung Continue Reading
-
News
25 May 2018
GDPR puts people first, says ICO
The day of 25 May 2018 marks the biggest change to UK data protection law in a generation, with benefits for businesses and consumers, according to the UK privacy watchdog Continue Reading
-
News
25 May 2018
Commitment is the watchword on GDPR D-Day
New rules for protecting European citizens’ personal data are now enforceable by law, and organisations are being advised to focus broadly on commitment rather than narrowly on compliance Continue Reading
-
News
24 May 2018
Security experts weigh in on GDPR checklists
Security experts give their views on what final checks businesses should be doing on the eve of the General Data Protection Regulation compliance deadline, while a survey reveals almost half of Brits have not heard of it Continue Reading
-
News
24 May 2018
New UK Data Protection Act not welcomed by all
Legislation makes the UK one of the first countries to implement the GDPR in local law, but some have criticised it as a “lost opportunity” Continue Reading
-
News
23 May 2018
UK calls for new data-sharing model with EU
The UK has proposed a new data-sharing model to ensure ongoing data protection collaboration and free flow of data between the EU and the UK post-Brexit Continue Reading
-
Blog Post
23 May 2018
After us the drought of democracy?
The BBC cover of a report from the Environment Agency warning of serious water shortages by 2050 while sufficient to supply 20 million consumers is being wasted prompted an attack of déjà vu. ... Continue Reading
-
News
23 May 2018
Government pledges full-fibre broadband for all by 2033
In a speech to the CBI, chancellor Philip Hammond pledges to build a nationwide FTTP network by 2033 Continue Reading
-
News
23 May 2018
Facebook is ready for GDPR, says Zuckerberg
Facebook chief Mark Zuckerberg has claimed the social network is ready for GDPR, but failed to give any answers to the most probing questions posed by European MEPs Continue Reading
-
News
22 May 2018
Qualcomm and Facebook working on FWA broadband
Qualcomm is to integrate a number of its chipsets with Facebook’s Terragraph technology to build fixed wireless access broadband solutions for urban areas Continue Reading
-
Opinion
22 May 2018
Taking the quantum leap: What is quantum technology for business?
Quantum computers are many years away, but the first applications of quantum technology will arrive in only one or two years – so businesses need to be ready Continue Reading
-
News
22 May 2018
Sweden’s Telenor makes GDPR consent personal
Telenor Sweden says it has seen market-leading results for General Data Protection Regulation consent after enlisting a customer experience firm to manage the process Continue Reading
-
News
22 May 2018
Google sued for £3.2bn for tracking UK iPhone browsing
A lawsuit by a group called Google You Owe Us is seeking compensation from Google for tracking millions of UK iPhone users’ browsing data Continue Reading
-
News
21 May 2018
Openreach launches Scottish fibre training school
Openreach has launched its Scottish engineering school in Livingston as it prepares to train 400 new broadband specialists to run its full-fibre roll-out Continue Reading
-
News
21 May 2018
ICO could use new GDPR powers in Facebook probe
UK privacy watchdog is considering using new powers in its investigation of Facebook, while the government is considering new laws to police social media firms Continue Reading
-
News
18 May 2018
Most UK marketers GDPR ready, but not all firms have a plan
Most UK marketers believe they are ready for GDPR, but a worrying number believe their employers may not be, as businesses are urged to embrace the positives a week before the compliance deadline Continue Reading
-
News
18 May 2018
GDS seeks advice on migration from Public Services Network
The Government Digital Service has started the process of moving public sector organisations away from the Public Services Network Continue Reading
-
News
18 May 2018
Use GDPR to propel business forward, says ICO
GDPR is about a new way of doing things that businesses can use to their advantage, and cyber security is a key element, according to the Information Commissioner’s Office Continue Reading
-
News
16 May 2018
Most firms see GDPR as an opportunity
A growing number of organisations consider the GDPR to be an opportunity to improve the way they handle data privacy and security, while leaders are using it as an opportunity for full business transformation, a study shows Continue Reading
-
News
16 May 2018
BT and EE to converge fibre broadband, 4G networks
BT’s consumer unit has launched a network convergence strategy designed to make the most of its national fibre and 4G network assets Continue Reading
-
News
15 May 2018
SMEs more worried about GDPR’s threat to reputation than fines
SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading
-
News
15 May 2018
Vodafone CEO Colao steps down
Long-serving Vodafone CEO Vittorio Colao will step down in October after just over a decade in charge Continue Reading
-
News
15 May 2018
Openreach starts countdown to the end of analogue phone services
Openreach has started a consultation on the future of telephony services as its parent signals plans to switch off analogue PSTN phone services in seven years' time Continue Reading
-
Opinion
14 May 2018
It’s not too late to get GDPR ready
With the GDPR compliance deadline on 25 May 2018, there is little time to get ready, but it is not too late, according to the IAPP, which provides a checklist to help organisations ensure they are in the best position possible for the deadline Continue Reading
-
News
14 May 2018
MPs demand 4G mobile network coverage obligation for rural areas
The Rural Business All-Party Parliamentary Group has written to Matt Hancock calling for the government to put legally binding targets in place for 4G mobile network coverage Continue Reading
-
Blog Post
11 May 2018
Do ISPs need to do more to protect their users from scams?
Are Britain’s internet service providers (ISPs) coming up short when it comes to helping their less tech-savvy users protect themselves against the scourge of telephone scams and online fraud? In a ... Continue Reading
-
Opinion
10 May 2018
Hacking the internet of things just got easier – it’s time to look at your security
Are you taking security for internet-connected devices seriously enough? Continue Reading
-
News
10 May 2018
BT to shut London HQ and cut 13,000 jobs
Another round of cuts comes as BT struggles to reposition itself for sustainable long-term growth Continue Reading
-
News
09 May 2018
Vodafone becomes largest next-gen broadband player in Europe
Vodafone has acquired the operations of Virgin Media parent Liberty Global in four European markets, giving it access to 110 million homes and businesses Continue Reading