IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
30 Apr 2025
Current SaaS delivery model a risk management nightmare, says CISO
JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience Continue Reading
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Opinion
30 Apr 2025
APAC telcos forge alliances for AI sovereignty
Faced with fears over vendor lock-in and rising sovereignty demands, operators are turning to alliances to complement hyperscaler partnerships as they strike a balance between global scale and local control Continue Reading
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News
18 Nov 2016
Ordnance Survey to lay groundwork for UK 5G networks
The government has asked Ordnance Survey to develop a planning and mapping tool to help determine the future locations of 5G mobile network infrastructure Continue Reading
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News
18 Nov 2016
Hackers arrested in Three mobile upgrade scam
Three men arrested in connection with mobile handset upgrade fraud enabled by unauthorised access to customer data Continue Reading
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News
17 Nov 2016
ASA calls for clarity on broadband speed claims
The Advertising Standards Agency turns its attention to how broadband providers advertise the speed of their packages, amid fears that consumers may be misled Continue Reading
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News
16 Nov 2016
UK almost bottom of OECD pile for ICT investment
The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP Continue Reading
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News
15 Nov 2016
Online identity needs to be fixed, says Microsoft’s Kim Cameron
Software giant’s identity architect calls on enterprises to professionalise the way they relate to customers to help replace online identity infrastructure that is not fit for purpose Continue Reading
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News
14 Nov 2016
412 million user accounts exposed in FriendFinder Networks hack
Another huge data breach has exposed poor security of user details and continued poor user password practices Continue Reading
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News
11 Nov 2016
White space spectrum to bring wireless broadband to Isle of Arran
Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland Continue Reading
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News
02 Nov 2016
Australia and New Zealand IT pros on bigger salaries than UK equivalents
Aussie IT pros are better rewarded than their counterparts in the UK, according to surveys Continue Reading
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News
28 Oct 2016
SDN trailblazer Big Switch Networks launches in UK
Having established a base of paying customers through a key partnership with Dell, SDN supplier Big Switch Networks is opening its first European offices and gunning for Cisco’s ACI business Continue Reading
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News
25 Oct 2016
BT builds phone boxes for the internet age
BT has announced plans to roll out a free London-wide wireless internet and phone service Continue Reading
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News
24 Oct 2016
UAE telco launches mobile wallet
Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East Continue Reading
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News
19 Oct 2016
Matt Hancock calls for market to lead on full FTTP broadband
Digital and culture secretary used his keynote speech at Broadband World Forum to call for a national market-led fibre-to-the-premise roll-out, and pledged government support to make it happen Continue Reading
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News
10 Oct 2016
Smartwatches banned from UK Cabinet as EC plans IoT security standards
The EC is planning a security certification scheme for internet of things devices as the UK Cabinet bans smartwatches amid heightened fears of cyber espionage Continue Reading
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News
10 Oct 2016
More virtualisation to come in mature Australian market
Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading
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News
04 Oct 2016
Demand rises for low-cost flash storage across Australia
Flash storage gains popularity in Australia, as smaller organisations are attracted by lower prices and higher capacity Continue Reading
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News
03 Oct 2016
TalkTalk overhauls broadband packages to challenge rivals
Internet service provider TalkTalk throws down the gauntlet to its rivals by making a number of changes to its packages that it claims will put customers' interests first Continue Reading
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News
29 Sep 2016
Trust issues stifling digital economy growth, study shows
Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows Continue Reading
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News
28 Sep 2016
Business secretary calls for national broadband upgrade
In a speech to the Institute of Directors’ annual conference, Greg Clark calls for a major broadband upgrade to support the reinvention of the government’s industrial strategy Continue Reading
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News
20 Sep 2016
Digital Catapult sets up London-wide IoT network
The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading
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Opinion
08 Sep 2016
A new nearshoring game is emerging
Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading
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News
07 Sep 2016
NSA used Iraq war to develop surveillance capability, documents show
As the controversial Investigatory Powers Bill inches closer to becoming law, NSA documents reveal that the agency used the Iraq war to develop and expand its surveillance infrastructure Continue Reading
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News
05 Sep 2016
Silverstone Circuit pilots smart transport service at 2016 British MotoGP
Silverstone Circuit tests InterDigital’s oneTransport traffic flow management service at the 2016 British Grand Prix MotoGP Continue Reading
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News
01 Sep 2016
Lessons from the Dropbox breach
Dropbox is the latest major company to confirm a data breach, albeit four years old, but – as with all recent data breaches by cloud-based services – it highlights some key security lessons Continue Reading
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News
31 Aug 2016
IoT will help ease transition to renewables, says National Grid chief
The National Grid’s chief executive, Nicola Shaw, wants to use the internet of things to balance energy demand as the UK transitions to renewable energy sources Continue Reading
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News
30 Aug 2016
Westpac bank launches Databank data protection service
Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading
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News
30 Aug 2016
Cloud firm Backbone relegates X-IO SAN with Atlantis tiered storage
London-based Backbone uses Atlantis USX as storage virtualisation layer on top of PCIe flash and X-IO and as a stepping stone to hyper-converged infrastructures Continue Reading
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E-Zine
30 Aug 2016
Get protected: The importance of security
It is not uncommon for computer systems to be compromised by a company’s own employees. In this week’s issue we look at the Sage data breach, which highlights the risk every organisation faces from its staff. Staff are often motivated by revenge, but sometimes internal logins can be compromised, enabling hackers to circumvent firewalls. Our CIO interview is TalkTalk’s CTO, Gary Steen, and we have a report from the Intel Developer Forum on the chipmaker’s future plans. Continue Reading
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News
26 Aug 2016
Law firms planning litigation market for GDPR
Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal Continue Reading
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News
25 Aug 2016
Apple iPhones plagued by device failure and crashing apps, report claims
A report on mobile device performance produced by Blancco Technology Group says the performance of Apple iPhones is flagging compared with Android-based devices Continue Reading
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News
12 Aug 2016
Russia competition watchdog fines Google $6.8m over Android
As Google faces a fine of around $3bn for anti-competitive practices in Europe, Russian authorities have ordered the internet giant to pay $6.8m for abusing its dominant position with Android device makers Continue Reading
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News
11 Aug 2016
Google Fiber to expand tests of gigabit-speed wireless broadband
Google Fiber plans to expand tests of wireless broadband to accelerate the roll-out of low-cost superfast internet across the US Continue Reading
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News
09 Aug 2016
PwC Australia uses gamification to teach cyber security lessons
With the number of cyber incidents identified by Australian organisations more than doubling in the past year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack Continue Reading
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News
02 Aug 2016
Broadband connection voucher SMEs generate substantial ROI
London SMEs that received help in getting online through the government’s broadband connection voucher scheme in 2015 are generating much more money, according to a report Continue Reading
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News
01 Aug 2016
Uber plans own Google Maps amid merger with rival in China
Uber forges ahead with own digital mapping project as it cuts its losses in China by merging with local rival Didi Chuxing Continue Reading
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News
29 Jul 2016
Mobile and video pay off for Google’s parent company Alphabet
Alphabet ascribes strong second quarter financial results to long-term investments in mobile and video as demand for advertising through these channels increases Continue Reading
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Opinion
28 Jul 2016
Consumer identity management is the core of real CRM
IAM + CRM is much more than simply IAM for external users, says Ivan Niccolai Continue Reading
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Opinion
28 Jul 2016
Six essential processes for keeping data secure
Data security is increasingly vital for organisations as the countdown begins for compliance with new rules imposed by the EU’s general data protection regulation Continue Reading
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News
27 Jul 2016
Apple highlights services revenue and future bets as iPhone sales decline
Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit Continue Reading
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News
26 Jul 2016
Date set for landmark hearing into EU-US data transfers
Irish court hearing triggered by Austrian law student Max Schrems could have huge implications for EU-US trade and the data privacy rights of millions of EU citizens Continue Reading
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News
14 Jul 2016
Cyber attacks cost UK business more than £34bn a year, study shows
Nearly half of UK firms lack advanced cyber defences, despite the high level of concern about cyber attacks and associated costs Continue Reading
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Feature
13 Jul 2016
CIO Interview: Graeme Hackland, Williams Martini Racing
Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading
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News
12 Jul 2016
IBM sets up security centre in Canberra
IBM leads the charge as large private businesses invest heavily in security resources across Australia in an attempt to close the security gap Continue Reading
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E-Zine
12 Jul 2016
IBM’s Watson gets to work
In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading
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Feature
08 Jul 2016
CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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News
08 Jul 2016
Cisco UK and Ireland CEO Phil Smith steps down after 22 years
Phil Smith announces he is stepping down from the day-to-day running of Cisco’s UK and Ireland business to take up the role of chairman Continue Reading
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News
08 Jul 2016
McLaren-Honda rebuilds network platform on NTT foundations
McLaren-Honda Formula 1 team embarks on three-year technology partnership with NTT Communications Continue Reading
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News
08 Jul 2016
Anglian Water picks Arqiva to run smartmeter network
Network supplier Arqiva is to build a fixed network in Newmarket to showcase a trial smartmeter project Continue Reading
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News
06 Jul 2016
Openreach starts duct and pole sharing trials for broadband delivery
Openreach enlists five broadband services providers to take part in a trial of processes for sharing access to its duct and pole infrastructure Continue Reading
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News
05 Jul 2016
Virtual reality finds fans at Reading University
Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading
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Feature
05 Jul 2016
Overcoming the scale-up challenge of enterprise DevOps adoption
CIOs and IT leaders share their advice on what enterprises can do to accelerate the spread of DevOps within their organisations Continue Reading
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News
30 Jun 2016
LizardStresser IoT botnet launches 400Gbps DDoS attack
Attack groups using the LizardStresser botnet are exploiting IoT devices to mount massive DDoS attacks without using amplification techniques, say researchers Continue Reading
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News
20 Jun 2016
Lower average cost of Australian data breaches is not a sign of comfort
The average cost of a data breach to Australian organisations dropped in 2015, according to research Continue Reading
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News
17 Jun 2016
Euro Championship network traffic spike highlights OTT boom
The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading
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News
17 Jun 2016
Hays Recruitment service desk project is all gain and no pain
The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading
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News
17 Jun 2016
Bluetooth 5 standard brings range, speed and capacity boost for IoT
The Bluetooth Special Interest Group has announced the forthcoming Bluetooth 5 standard, promising significant improvements to support an accessible and interoperable internet of things Continue Reading
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News
15 Jun 2016
Openreach announces SME FTTP service roll-out
A number of cities are to receive a fibre-to-the-premises broadband service specifically designed for small to medium-sized enterprises Continue Reading
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News
10 Jun 2016
IoT security: Lack of expertise will hurt, says Bruce Schneier
Government action at national and international levels is essential for addressing IoT security issues, but the relevant expertise is lacking, according to security expert Bruce Schneier Continue Reading
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News
08 Jun 2016
Citrix expands in Middle East with first Saudi Arabia office
Citrix is increasing its presence in the Middle East, opening its first office in Saudi Arabia with plans to expand into Qatar and Egypt Continue Reading
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News
07 Jun 2016
Internet traffic to triple by 2020, says Cisco
The latest edition of Cisco’s Visual Networking Index predicts a near tripling of internet traffic during the coming years as more than a billion people come online Continue Reading
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News
07 Jun 2016
Unlicensed software rife among Asean computer users, says BSA
The Asean region has the highest levels of unlicensed software use, according to the 2016 Global Software Survey from the Business Software Alliance (BSA) Continue Reading
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News
06 Jun 2016
Government reaches accord over ESN in National Parks England
The Home Office reaches an agreement with National Parks England over the provision of mobile coverage for the emergency services Continue Reading
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News
01 Jun 2016
Microsoft sells 1,500 mobile patents to Xiaomi in licensing deal
Sale of mobile patent portfolio comes alongside software licensing agreement and may herald Xiaomi’s expansion into Europe and the US, say analysts Continue Reading
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News
01 Jun 2016
Gotthard Base Tunnel opens with 4G coverage throughout
Rail passengers travelling through the Gotthard Base Tunnel in Switzerland will be able to access 4G LTE connectivity throughout their journey Continue Reading
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News
26 May 2016
UK government details plans for National Cyber Security Centre
The objectives of the UK’s National Cyber Security Centre are to address systemic vulnerabilities, reduce risks, respond to serious incidents and nurture national cyber security capability Continue Reading
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Feature
24 May 2016
UK startups seek to lead the world in smart city technologies
Government trade mission to south-east Asia helps UK startups to target the region’s growing smart city projects Continue Reading
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News
24 May 2016
Philippines expands tax payments with mobile system
The Philippines tax office is enabling people to access more services via their mobile phones Continue Reading
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News
19 May 2016
Lessons from LinkedIn data breach revelations
There are several important lessons to be learned from revelations about LinkedIn's 2012 data breach, say security experts Continue Reading
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News
13 May 2016
10 key facts businesses need to note about the GDPR
With less than two years before the new EU data protection rules come into force, there are key areas businesses need to focus on to ensure they will be compliant Continue Reading
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News
12 May 2016
IAM central to Deutsche Bank’s digital transformation
Deutsche Bank is using a centralised identity and access management (IAM) system and an application program interface (API) architecture for digital transformation Continue Reading
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News
11 May 2016
Ebay sellers demand better broadband and mobile
A study of SME sellers conducted by eBay in the UK finds that many feel held back by poor broadband and mobile coverage Continue Reading
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News
11 May 2016
European Commission blocks Three’s takeover of O2
The European Commission has blocked the proposed takeover of UK mobile network O2 by competitor Three Continue Reading
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News
10 May 2016
Safer cycling project wins BT smart city contest
Northern Irish startup See.Sense scoops £15,000 prize in BT smart city contest after developing a connected bike light Continue Reading
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News
09 May 2016
EE expands 4G roll-out with satellite backhaul
EE signs communications provider Avanti to use satellite capacity for mobile backhaul on its 4G network at a number of sites in the UK Continue Reading
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News
05 May 2016
BT pledges to pass two million homes with FTTP by 2020
Telecoms giant ramps up rhetoric around ultrafast broadband following Ofcom’s criticism in its recent market review Continue Reading
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News
04 May 2016
D-Day for GDPR is 25 May 2018
The European Parliament’s official publication of the General Data Protection Regulation means it will become enforceable on 25 May 2018 Continue Reading
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News
29 Apr 2016
Cyber security in Belgium will gain prominence after terror attacks
Belgium’s physical security has been branded inadequate, so how does the country’s cyber security measure up? Continue Reading
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News
29 Apr 2016
Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace
One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary Continue Reading
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News
28 Apr 2016
Disrupting IT in the Nordics, from banks to taxis
IT is dramatically changing traditional industry sectors in the Nordic region. Computer Weekly examines the transformation Continue Reading
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News
27 Apr 2016
Mobilising a workforce drives up performance and productivity
Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading
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News
27 Apr 2016
Singapore is second most cloud ready country in Asia-Pacific
Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region Continue Reading
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News
25 Apr 2016
Indonesian internet users turn to smartphones to go online
Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading
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News
14 Apr 2016
EE, Qualcomm bring freestyle drone racing to Wembley Stadium
Spectator sports status beckons as the European Rotor Sports Association live streams over the EE 4G network Continue Reading
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News
11 Apr 2016
Hyperoptic launches FTTP services in Brighton
Hyperoptic rolls out its fibre-to-the-premises (FTTP) broadband service to housing developments in Brighton Continue Reading
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News
06 Apr 2016
SSE Enterprise Telecoms connects customers over CityFibre network
SSE Enterprise Telecoms becomes the first customer on CityFibre’s recently acquired long-haul national fibre network Continue Reading
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News
05 Apr 2016
Highways England to test driverless cars on UK motorways
Agency sets out strategy for connected vehicles and promises to test fully-autonomous cars on motorway network in 2017 Continue Reading
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News
04 Apr 2016
UK campaign launched against location data security risks
UK consumers are unwittingly signing up to be location tracked and this data is being used and sold on for commercial benefit, warns privacy campaign Continue Reading
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News
30 Mar 2016
British-Swedish research team breaks spectrum efficiency record
Engineers at the University of Bristol and the University of Lund show how a multiple antenna system can offer a 12-fold increase in mobile spectrum efficiency Continue Reading
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News
30 Mar 2016
New Chelmsford housing estate has FTTP built in
Developers Countryside and L&Q deploy full fibre broadband services on their Beaulieu residential development in Chelmsford, Essex Continue Reading
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News
24 Mar 2016
The Israeli companies disrupting mobile technology
Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading
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News
23 Mar 2016
Canadian Elizabeth Denham set for the UK's next information commissioner
Canadian privacy commissioner Elizabeth Denham is to become the UK's next information commissioner as government pushes ahead with the snoopers' charter Continue Reading
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Feature
22 Mar 2016
CW@50: From Captain Kirk to 5G – 50 years of mobile
As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading
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News
21 Mar 2016
Britain to pay billions for monster internet surveillance network
New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading
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News
21 Mar 2016
Southend Council to connect key sites with dark fibre network
Southend-on-Sea Borough Council selects CityFibre to supply a 50km dark fibre network across 120 public sector sites in the town Continue Reading
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News
08 Mar 2016
Virgin supplies Ethernet connectivity to Met Office supercomputer
The Met Office has awarded the contract to provide Ethernet connectivity for its next-generation supercomputer to Virgin Media Business Continue Reading
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News
02 Mar 2016
AWS cuts cloud data transfer fees for academic and research user groups
Cloud services giant Amazon Web Services (AWS) rolls out discounts in bid to lower the cost barrier to making scientific discoveries Continue Reading
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News
01 Mar 2016
RSAC16: US works on data access agreement with UK
The US is negotiating with the UK to establish a new framework that will permit UK authorities to access electronic communications directly from US companies Continue Reading
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News
26 Feb 2016
Majority of Britons support government surveillance for national security
A survey reveals that a majority of UK citizens support government surveillance for national security as Apple attempts to rally public support in its row with the FBI over encryption Continue Reading
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News
25 Feb 2016
Openreach reformed, but remains part of BT as Ofcom aims to open up fibre broadband market
Telecoms regulator Ofcom wants to stimulate building of fibre broadband direct to homes and premises, but will not split up BT - yet Continue Reading
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News
22 Feb 2016
HR technology heads to cloud in Finland
Computer Weekly talked to Finnish experts about Finnish enterprises moving to cloud-based HR IT systems Continue Reading
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News
18 Feb 2016
Media and marketing industries on the lookout for digital skills
Creative industries such as media, marketing, advertising and sales place more value on digital skills than IT and telecoms sector does Continue Reading