IT for transport and travel industry
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT for transport and travel industry
-
January 27, 2020
27
Jan'20
LV= rolls out smart speaker skill
General insurance firm says customers will receive answers to commonly asked questions by invoking the skill on Alexa or Google Home Assistant
-
January 22, 2020
22
Jan'20
Aeris gears up for connected vehicle joint venture with VW
Connected technology provider forges joint venture with leading automotive manufacturer to improve service flexibility and speed, operational efficiency and customer experience
-
January 17, 2020
17
Jan'20
CAA debuts aviation cyber security assurance scheme
Civil Aviation Authority and Crest announce the first companies to be accredited under the CAA’s new cyber security oversight scheme, Assure
-
January 17, 2020
17
Jan'20
IR35 private sector reforms: Blanket bans ‘devalue’ IT contractor contributions to digital projects
James Poyser, CEO of contractor-focused online accountancy firm InniAccounts, claims large firms that are failing to assess contractors fairly will lose out in productivity, reputation and talent retention
In Depth : IT for transport and travel industry
-
Top 10 storage deployment stories of 2019
Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage Continue Reading
-
How to mitigate IoT security risks to tap business benefits
Security concerns are preventing many businesses from adopting IoT-based technologies, but with a bit of planning, the business benefits can be realised by mitigating the risk Continue Reading
-
Building a 5G city: Bristol’s valuable lessons for the UK’s digital future
West of England Combined Authority is taking part in DCMS’s 5G Testbeds and Trials programme, exploring applications for tourism and entertainment. We find out how it is applying its learnings to life in Bristol and Bath Continue Reading
Blog Posts : IT for transport and travel industry
-
Keep on truckin’
Elon Musk has explained why the windows of Tesla’s tank-like Cybertruck smashed during a humiliating launch. Chief designer Franz von Holzhausen cut a gleeful figure as he prepared to throw a steel ... Continue Reading
-
Board yourself before you bore yourself
Gatwick has announced it will become the UK’s first airport to use facial recognition cameras for passenger boarding on a permanent basis, condemning those of us who aren’t quite yet in sync with ... Continue Reading
-
Hangar 51 – the aviation, innovation accelerator
The aviation sector is a hotbed of innovation, according to the head of global innovation at the International Airlines Group (IAG), Dupsy Abiola. While is seems obvious someone with her job title ... Continue Reading
Opinion : IT for transport and travel industry
-
The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
-
The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
-
Businesses need to keep investing in tech and hope to avoid a no-deal Brexit
A no-deal Brexit could have serious consequences for the UK tech sector and skills base, making it more difficult to recruit technology specialists and hire freelancers Continue Reading
Videos : IT for transport and travel industry
-
CW500 Interview: Jonathan Midgley discusses artificial intelligence (AI)
Jonathan Midgley, director of engineering at Trainline, talks about artificial intelligence (AI) and its impact on businesses
-
CW500 Video: Cloud options investigated - Arriva
For most IT leaders, the key decision is no longer whether or not to use the cloud, but how best to deploy it in their environment
-
Video interview: TfL's Phil Young discusses responsive design
Computer Weekly's Cliff Saran speaks to Phil Young, head of online at TfL, about the re-engineered website, optimised for mobile access