IT suppliers
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT suppliers
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October 14, 2019
14
Oct'19
Private equity swoops on Sophos
British cyber security star picked up by technology sector investors for $3.9bn
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October 11, 2019
11
Oct'19
SAP CEO Bill McDermott steps down
McDermott will be replaced by SAP board members Jennifer Morgan and Christian Klein
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October 10, 2019
10
Oct'19
UK and Middle East PR firm ditches NetApp for Nutanix and Talon Fast
Four Communications needed better connectivity for collaboration between the UK and its gulf sites, so dumped server/storage for hyper-converged and a distributed file system
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October 08, 2019
08
Oct'19
Sweden’s SEB explores core banking in the cloud
Swedish Bank is the latest organisation to agree to start using a Google-inspired, cloud-native core banking platform
In Depth : IT suppliers
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Top five cloud storage pitfalls
Cloud storage offers apparent simplicity, but unexpected costs, complexity, data movement and integration challenges can arise. We look at how to avoid common cloud storage pitfalls Continue Reading
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Cutting the cord: Negotiating cloud contracts with problematic customers
How accountable should cloud firms be for the actions of the customers that use their platforms, and how much thought should they give to aligning themselves with problematic brands before hosting them? Continue Reading
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Private 5G networks: Are they the right choice for you?
The concept of dedicated private mobile networks for large enterprises is not a new one, but with the advent of ultrafast 5G networks, they are starting to attract more interest Continue Reading
Blog Posts : IT suppliers
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London Tech Week opinion 4: Beyond the unicorns
Don'y forget the tech SMEs amid the noise being made by the unicorns Continue Reading
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London Tech Week opinion 3: The coming of age moment
With London Tech Week held recently various tech sector executives have kindly offered to provide their opinions of this year’s London Tech week. Here are the opinions already published: London ... Continue Reading
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Is BT’s boss about to make his mark with new full-fibre targets?
BT’s new chief executive, Philip Jansen, is to revise Openreach’s targets for its full-fibre broadband network roll-out upwards when he reveals BT’s full-year financial results on Thursday 9 May, ... Continue Reading
Opinion : IT suppliers
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Innovative supplier selection is the key to government procurement success
The government has improved its procurement processes for SMEs and acknowledges the importance of small suppliers, but there are important steps that still need to be taken Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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The right way to get on with building UK tech success is to get a Brexit deal now
The UK technology sector does not want a no-deal Brexit, and recognises the damage it would cause. If we're leaving the EU, the Prime Minister needs to get a deal Continue Reading
Videos : IT suppliers
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CW500: The future of outsourcing
The nature of IT outsourcing is changing – away from large-scale mega-deals to smaller, more focused arrangements
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Video interview: Tibco's analytics chief on the role of BI automation
Brian Gentile, general manager for Tibco's analytics business, believes BI needs self service combined with agent technology
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CW500 Video:Key trends for IT leaders in 2015 - Forrester Research
We took a look forward to the 12 months ahead for IT leaders and the big trends of the coming year