IT suppliers
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT suppliers
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December 13, 2019
13
Dec'19
Alarm bells ring, the IoT is listening
With Christmas bearing down on us, a series of vulnerability disclosures has drawn attention to the parlous state of IoT security, and serves as a timely warning to people planning to buy smart devices as gifts
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December 13, 2019
13
Dec'19
Subpostmasters got the best deal possible in legal battle with the Post Office, says lawyer
Subpostmasters ended their legal battle with the Post Office at the optimal time, according to the lawyer that managed the High Court action
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December 11, 2019
11
Dec'19
How can CIOs in Europe turn innovation into a competitive advantage?
CIOs across Europe are under pressure to innovate to help businesses grow and must think differently as a result
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December 10, 2019
10
Dec'19
Scottish Justice Committee wants extra powers for biometrics commissioner
Members of Scottish Parliament in the Justice Committee have welcomed the creation of a biometrics commissioner for Scotland, but want ensure that they have the ‘necessary teeth’ for the job
In Depth : IT suppliers
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How to buy hyper-converged infrastructure
Simplicity, high availability, scalability and reduced cost are among the benefits of hyper-converged infrastructure. We survey the benefits, pitfalls and the key suppliers Continue Reading
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SME disaster recovery made easy with cloud, hybrid and HCI
Disaster recovery is a lot easier for small businesses than it used to be, with use of the cloud, hybrid cloud, physical and virtual appliances, and hyper-converged infrastructure all among the choices on offer Continue Reading
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NVMe-over-TCP brings super-fast flash over standard IP networks
TCP is the latest transport protocol that can be used to connect NVMe flash storage. We explain how NVMe-over-TCP works and the key advantages for datacentre customers Continue Reading
Blog Posts : IT suppliers
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London Tech Week opinion 4: Beyond the unicorns
Don'y forget the tech SMEs amid the noise being made by the unicorns Continue Reading
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London Tech Week opinion 3: The coming of age moment
With London Tech Week held recently various tech sector executives have kindly offered to provide their opinions of this year’s London Tech week. Here are the opinions already published: London ... Continue Reading
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Is BT’s boss about to make his mark with new full-fibre targets?
BT’s new chief executive, Philip Jansen, is to revise Openreach’s targets for its full-fibre broadband network roll-out upwards when he reveals BT’s full-year financial results on Thursday 9 May, ... Continue Reading
Opinion : IT suppliers
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The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
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Life under the loan charge: An IT contractor’s story
Thousands of IT contractors are being pursued by HMRC for “life-changing” tax bills for work they did up to 20 years ago, as part of a disguised remuneration clampdown known as the loan charge policy. One of those affected anonymously shares his take on what it’s like to live with a six-figure tax demand hanging over you Continue Reading
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Exploring the UK’s tech opportunity in China
China is investing in technology at a scale unseen in the West – but it's open to British tech collaboration and as the UK seeks a new role in the world, the opportunities are enormous Continue Reading
Videos : IT suppliers
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CW500: The future of outsourcing
The nature of IT outsourcing is changing – away from large-scale mega-deals to smaller, more focused arrangements
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Video interview: Tibco's analytics chief on the role of BI automation
Brian Gentile, general manager for Tibco's analytics business, believes BI needs self service combined with agent technology
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CW500 Video:Key trends for IT leaders in 2015 - Forrester Research
We took a look forward to the 12 months ahead for IT leaders and the big trends of the coming year