IT suppliers
Infographic: Top 10 ways to improve Customer Experience
There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
News : IT suppliers
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October 18, 2019
18
Oct'19
Two-thirds of UK financial services firms are using machine learning
The use of machine learning in the finance sector is set to increase as obstacles to its take up are not seen as being insurmountable
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October 18, 2019
18
Oct'19
O2 promises ‘revolutionary’ offers as it joins UK 5G party
O2 has become the latest operator in the UK to offer a 5G network and claims to be able to demonstrate real-world 5G business use cases that can potentially boost the British economy
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October 17, 2019
17
Oct'19
IR35 private sector preparation: What the banks’ take on the reforms mean for IT contractors
With six months before IR35 tax avoidance reforms are extended to the private sector, a number of financial services firms are thinning out their contractor workforce – is that the way to ensure compliance?
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October 16, 2019
16
Oct'19
Commvault adds Metallic SaaS backup and Hedvig features
Backup software maker adds software-as-a-service Metallic, which can protect on-premise, cloud and hybrid platforms. Meanwhile, Hedvig gets datacentre features and erasure coding
In Depth : IT suppliers
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Do non-compete clauses risk stifling cloud innovation?
Non-compete clauses in tech employment contracts are commonplace – and understandably so – but could they be limiting innovation in the public cloud? Continue Reading
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Key differences between cloud storage offerings
Cloud storage offerings are often largely similar. We run through the key areas where they can differ, such as location, range of services and data protection Continue Reading
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Top five cloud storage pitfalls
Cloud storage offers apparent simplicity, but unexpected costs, complexity, data movement and integration challenges can arise. We look at how to avoid common cloud storage pitfalls Continue Reading
Blog Posts : IT suppliers
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London Tech Week opinion 4: Beyond the unicorns
Don'y forget the tech SMEs amid the noise being made by the unicorns Continue Reading
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London Tech Week opinion 3: The coming of age moment
With London Tech Week held recently various tech sector executives have kindly offered to provide their opinions of this year’s London Tech week. Here are the opinions already published: London ... Continue Reading
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Is BT’s boss about to make his mark with new full-fibre targets?
BT’s new chief executive, Philip Jansen, is to revise Openreach’s targets for its full-fibre broadband network roll-out upwards when he reveals BT’s full-year financial results on Thursday 9 May, ... Continue Reading
Opinion : IT suppliers
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Innovative supplier selection is the key to government procurement success
The government has improved its procurement processes for SMEs and acknowledges the importance of small suppliers, but there are important steps that still need to be taken Continue Reading
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The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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The right way to get on with building UK tech success is to get a Brexit deal now
The UK technology sector does not want a no-deal Brexit, and recognises the damage it would cause. If we're leaving the EU, the Prime Minister needs to get a deal Continue Reading
Videos : IT suppliers
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CW500: The future of outsourcing
The nature of IT outsourcing is changing – away from large-scale mega-deals to smaller, more focused arrangements
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Video interview: Tibco's analytics chief on the role of BI automation
Brian Gentile, general manager for Tibco's analytics business, believes BI needs self service combined with agent technology
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CW500 Video:Key trends for IT leaders in 2015 - Forrester Research
We took a look forward to the 12 months ahead for IT leaders and the big trends of the coming year