Business intelligence software

Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.

Feature 11 Dec 2023
ERP’s storage requirements and options in the cloud

We look under the hood at ERP and its databases, the storage needed to support ERP’s I/O requirements, block, file and object storage and ERP in an era of hybrid cloud Continue Reading
Feature 08 Dec 2023
How generative AI is put to work in business applications

Generative AI has kicked up a storm in 2023. We look the opportunities and challenges for businesses, highlighting a range of live applications Continue Reading

News 17 Nov 2023

Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life

Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be a business moment Continue Reading
News 17 Nov 2023

Capgemini and Heathrow strike deal to enhance passenger experience

Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading
Feature 14 Nov 2023

Industry 5.0: What is it and what does its future hold?

As Industry 5.0 becomes a more popular topic of conversation in the business tech world, critics have come out to question its legitimacy as a revolution instead of a progression Continue Reading
Opinion 10 Nov 2023

As the jobs market evolves, maximise opportunities, mitigate AI risk

Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading
E-Zine 09 Nov 2023

Heineken lets the data flow

In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
News 02 Nov 2023

How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data

UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network Continue Reading
News 30 Oct 2023

Devon County digitises with Unit4 ERP

Unit4 and Embridge Consulting have paired up to help Devon County Council digitise its organisation, data and services Continue Reading
News 25 Oct 2023

Government-led Smart Data Discovery Challenge launched to stoke innovation

A government-led coalition has launched an open-call competition for ideas using smart data to help support individuals and small businesses, emulating open banking Continue Reading
News 18 Oct 2023

Experts call for government to look beyond AI safety

Experts have warned there are far more near-term technology concerns than AI, such as facial recognition and the explosion of deepfakes Continue Reading
News 18 Oct 2023

SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI

Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas Continue Reading
News 16 Oct 2023

Oracle’s Steve Miranda: Customers nearing inflection point with Fusion

In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real Continue Reading
Blog Post 05 Oct 2023

Infor new developer portal: A place to build ERP apps ‘upon’

It’s always important to define the level at which an enterprise software vendor operates. While some tech companies offer a service, some offer a suite, others specialise in an application (or set ... Continue Reading
News 04 Oct 2023

Qualcomm looks to reshape digital world through spatial computing

Mobile tech giant announces new platforms, developed in close collaboration with Meta, to provide breakthrough performance in immersive applications such as mixed and augmented reality Continue Reading
News 04 Oct 2023

ICO issues guidance on workplace surveillance

Guidance on employee monitoring covers how employers can conduct their digital surveillance lawfully, transparently and fairly, and warns against businesses intruding on their workers’ private lives Continue Reading
News 02 Oct 2023

CDO interview: Lalo Luna, global head of strategy and insights, Heineken

The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading
News 22 Sep 2023

Lords begin inquiry into large language models

Lords will examine the risks and opportunities of large language models and look at how government can effectively manage them in the coming years Continue Reading
News 20 Sep 2023

Oracle CloudWorld 2023: Ellison heralds dawn of generative AI era

Oracle’s founder and chief technology officer, Larry Ellison, lends his heft to the generative AI vogue Continue Reading
News 15 Sep 2023

Microsoft to offer Oracle cloud database on Azure

Oracle and Microsoft have trumpeted an expansion of their joint activity with the launch of Oracle Database@Azure. Microsoft will be the only other hyperscaler to offer OCI services Continue Reading
News 12 Sep 2023

Ancient MoD IT systems could cause supply issues for frontline troops

Deliveries of inventory to the front line are being put at risk due to legacy IT systems and poor data, according to the National Audit Office Continue Reading
News 11 Sep 2023

Salesforce and Zoom embrace ethical hackers. You should, too

Software companies Salesforce and Zoom discuss their successful bug bounty programmes, what they learned at a recent in-person hackathon in which they participated, and why others shouldn’t be scared of hackers Continue Reading
01 Sep 2023

Met Police data platform £64m over budget

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News 31 Aug 2023

GenAI outranks cloud as business IT strategic priority

Enterprise Strategy Group research on the use cases for generative AI shows it as strategic for corporate IT, with impacts on customer experience, software development and IT Ops Continue Reading
News 30 Aug 2023

Met police data platform deployed with data protection issues

Met Police deploys integrated record management system despite data protection ‘compliance issues' that would inhibit its ability to retrieve data, meet its statutory logging requirements, and respond to subject access requests Continue Reading
Blog Post 24 Aug 2023

CIO perceptions of vendor AI marketing

With all the recent press coverage, it's not surprising to see IT vendors clamouring to message around their AI creds. In a survey by Freeform Dynamics and the CIO WaterCooler, a bunch of IT ... Continue Reading
News 22 Aug 2023

Met Police data platform £64m over budget

A freedom of information request has revealed that the Met’s Connect integrated record management system is running tens of millions over budget, and has already generated more than 25,000 support requests so far Continue Reading
News 18 Aug 2023

BSI launches sustainability-focused startup accelerator

Startups selected to participate in the BSI and Cambridge Institute of Sustainability Leadership’s joint sustainability startup accelerator are working in a diverse range of areas and using a variety of technologies to positively affect society Continue Reading
News 09 Aug 2023

AI interview: Krystal Kauffman, lead organiser, Turkopticon

Remote Mechanical Turk workers are responsible for training artificial intelligence algorithms and completing other data-related business processes - we hear about the workplace issues they face Continue Reading
News 08 Aug 2023

Pentland Brands marshals Google BigQuery to improve customer insight

The name behind Speedo, Berghaus, Canterbury of New Zealand and Kickers turns to Google BigQuery to improve customer data understanding Continue Reading
News 08 Aug 2023

Workplace monitoring needs worker consent, says select committee

Employers looking to monitor their employees through connected devices should only to so with the consent of those affected due to negative impacts such surveillance can have on work intensification and mental health Continue Reading
News 04 Aug 2023

Amazon CEO cites enterprise shift in cloud spending priorities for upbeat Q2 results

After a succession of downbeat quarterly results, Amazon's Q2 figures suggest a return to form Continue Reading
News 28 Jul 2023

ServiceNow Q2 2023: 23% year-on-year growth with GenAI to fore

ServiceNow has announced second-quarter 2023 revenue of $2.15bn, up 23% on the same quarter in 2022. The digital workflows automation supplier stressed GenAI developments and partnerships Continue Reading
Opinion 24 Jul 2023

Privacy and participation – technologies to open data for innovation

The Open Data Institute has launched Privacy Enhancing Technologies (PETs) and participatory data programmes. The ODI’s Calum Inverarity explains why they matter Continue Reading
Feature 21 Jul 2023

HR software and strategies to combat staff attrition

While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading
Feature 11 Jul 2023

How to assess and stem digital transformation failures

Digital transformation projects have bred a litany of failure. How can this tendency be reversed? Continue Reading
Podcast 07 Jul 2023

Impact data powers sustainability strategies for digital age

Unlock new growth potential and sustainability with impact data. Learn more in this podcast. Continue Reading
Blog Post 05 Jul 2023

An AI crash is coming: don’t let it drag you down

All the signs are there that an AI crash is coming: overinflated claims and dodgy hype, a serious lack of expectation management, fears around privacy, ethics and fairness, over-enthusiastic ... Continue Reading
News 28 Jun 2023

Scottish government tech accelerator opens latest funding round

The Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues Continue Reading
Feature 23 Jun 2023

Why low code/no code opens doors but no panacea for skills shortages

Citizen development is not without risk but it has a bright future in the enterprise, especially as a way to handle skills gaps Continue Reading
News 21 Jun 2023

Software spending grows fastest as finance firms spend $652bn on tech in 2023

Banks and investment firms are increasing their spending on IT despite gloomy economic outlook, but priorities have changed Continue Reading
News 20 Jun 2023

ServiceNow’s Bill McDermott: a ‘work in progress’

Bill McDermott, president and CEO of ServiceNow, speaks to Computer Weekly about his vision for the company and the technology industry, which he believes to be in the throes of exponential change Continue Reading
News 16 Jun 2023

Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services

Citigroup’s US Personal Banking business has created a repository of customer data and is rolling out a decision engine to provide customers with personalised services Continue Reading
News 08 Jun 2023

Government and industry figures meet to discuss AI regulation

Tech industry figures are broadly supportive of the need for artificial intelligence to be regulated, but despite growing consensus, there is still disagreement over what effective AI regulation looks like Continue Reading
News 05 Jun 2023

Workers ‘deeply uncomfortable’ with digital surveillance at work

Employees express discomfort towards employers’ use of various digital surveillance and monitoring techniques, which are often powered by artificial intelligence Continue Reading
News 24 May 2023

Two-thirds of all 2022 breaches resulted from spear phishing

Research by Barracuda Networks has found that, despite the low volume of spear-phishing attempts, the attacks are highly successful and have major consequences Continue Reading
Blog Post 23 May 2023

Alteryx: Formulating decisions in a ‘culture of analytics’

People make decisions. One piece of research recently ‘suggested’ that people make as many as 35,000 decisions a day - many of which may be made involuntarily of course - and if that’s not too ... Continue Reading
News 18 May 2023

Eticas outlines approach to ‘adversarial’ algorithmic auditing

Algorithmic auditing firm Eticas speaks to Computer Weekly about its approach to ‘adversarial’ algorithmic auditing, including its strengths and limitations, and how the process works Continue Reading
News 17 May 2023

Knowledge 2023: Ready for the exponential enterprise, says McDermott

ServiceNow CEO Bill McDermott called for IT and ‘the business’ to finally come together in what he called the ‘exponential enterprise’ at the supplier’s Knowledge 2023 conference in Las Vegas Continue Reading
E-Zine 16 May 2023

Microsoft and Google go into battle for enterprise AI

In this week’s Computer Weekly, as developments in generative AI accelerate, Microsoft and Google have each unveiled their plans around enterprise applications. Nobody doubts the importance of digital transformation – but experts say it won’t work without cultural change as well. And we examine the emerging practice of FinOps as part of cloud automation projects. Read the issue now. Continue Reading
News 12 May 2023

IT Priorities 2023: Business automation intensifies as data governance returns

Business automation and a renewed focus on data governance to get more value from data have attracted more interest for UK enterprise software investment, says the TechTarget IT Priorities 2023 survey Continue Reading
News 26 Apr 2023

Cyber security and analytics propel jobs boost in Scotland’s tech sector

A tech industry survey from ScotlandIS indicates the country’s tech sector is set to grow, with cyber security as the hottest domain Continue Reading
News 24 Apr 2023

Most IT staff uncomfortable deploying surveillance tech at work

The IT teams responsible for deploying and running digital surveillance in workplaces say they are uncomfortable with “extremely common” practice of spying on colleagues, research finds Continue Reading
News 19 Apr 2023

QlikWorld 2023: Capone asserts expanded economic mission for data analytics

Mike Capone, chief executive of data analytics supplier Qlik, marks company’s 30-year anniversary with claim for a mission expanded beyond data visualisation, at the supplier’s global conference in Las Vegas Continue Reading
Blog Post 18 Apr 2023

What to expect from Alteryx Inspire 2023

The (mostly) post-pandemic period of normality we have all been hoping for is underway in the enterprise technology conference space. We say mostly because a) we now have to deal with the combined ... Continue Reading
Feature 06 Apr 2023

How sustainability software bears broad benefits beyond cost savings

The imperative for organisations to do a better sustainability job is clear. There is business software that can help, with data at its core, and smart companies are acting now Continue Reading
Blog Post 05 Apr 2023

Auto-tech series - SoftwareAG: Practical steps for developers integrating generative AI

This is a guest post for the Computer Weekly Developer Network written by Subhash Ramachandran in his role as senior vice president for product management at Software AG. Reminding us that ... Continue Reading
News 05 Apr 2023

The Folio Society turns over new leaf with NetSuite

Well known for its illustrated, hardback editions of books, The Folio Society has brought its finance systems up to date, in part to aid international growth, with Oracle NetSuite Continue Reading
Feature 27 Mar 2023

How APCOA is using big data to reinvent car parks

Car park operator APCOA is using big data to transform traditional car parks into mobility hubs that will offer electric vehicle charging, space for small businesses and depots for delivery companies Continue Reading
Podcast 24 Mar 2023

Everywoman in Tech, datacentre heat reuse – Computer Weekly Downtime Upload podcast

The team talks about disclosure regarding diversity and inclusion programmes, datacentre heat reuse in swimming pools, and NetSuite supporting business transformation at Guinness World Records Continue Reading
Blog Post 12 Mar 2023

Auto-tech series: eG Enterprise – Automation for modern monitoring

This is a guest post written by Rachel Berry in her role as technical product specialist at eG Innovations, a company known for its cloud-based application performance and IT-infrastructure ... Continue Reading
Feature 07 Mar 2023

Culture eats technology in digital transformation

Digital transformation without culture change is an empty phrase, but get the balance right and you can reap rewards Continue Reading
Feature 06 Mar 2023

Software enables new business model for Sweden-headquartered car manufacturer

One of the many things software now does with cars is to enable ‘mobility as a service’, a new business model that provides people with freedom of movement, without the cost and hassle of ownership Continue Reading
News 03 Mar 2023

Newham Council expands on data economy plans unveiled in 2021

Newham Council plans to set up a ‘data campus’ at East Ham Town Hall to continue the data economy development vision it announced at London Tech Week in 2021 Continue Reading
News 02 Mar 2023

Uber introduces dynamic pricing algorithm in London

The dynamic pricing algorithm will allow Uber to set variable pay and pricing levels, but drivers are concerned about how their personal data will be used and the impact the algorithm will have on their livelihoods Continue Reading
Feature 27 Feb 2023

Unstructured data and the storage it needs

We look at unstructured and semi-structured data and find increasing amounts of production workloads that have their own storage hardware – file and object – needs, including flash Continue Reading
News 22 Feb 2023

UK HSE to launch regulatory sandbox for industrial safety tech

The sandbox will see the regulator work with industry and tech startups to accelerate the development and adoption of a range of safety-related technologies, with a particular emphasis on data and analytics Continue Reading
News 22 Feb 2023

Institute for Government cautions government to draw right lessons from pandemic

The Institute for Government has published a policy document warning government not to draw wrong lessons from data sharing during pandemic Continue Reading
News 21 Feb 2023

NetSuite and Oracle executives optimistic about economy

Oracle NetSuite’s recent SuiteConnect event in London found executives in optimistic mood about the economy and positive about synergies between the two businesses Continue Reading
Podcast 13 Feb 2023

Tech sector lay-offs in the round – Computer Weekly Downtime Upload podcast

The team talks about tech sector job losses in the round, with possible bright spots for corporate IT and contractors, and data and hybrid working strategies at the Very Group Continue Reading
Blog Post 08 Feb 2023

MindsDB drives AI for open source machine learning

The democratisation of technology paves the way for its evolution, or so say the more upbeat and outspoken evangelists in this space. We might respectfully suggest that this statement is more true ... Continue Reading
News 08 Feb 2023

CDO interview: Very’s Steve Pimblett on finding UB40

The chief data officer of online retailer Very, Steve Pimblett, explains the place of data cataloguing in its data strategy, both for governance and innovation Continue Reading
News 31 Jan 2023

University of Stirling taps into Alation data catalogue technology

The University of Stirling is the first non-US university to participate in a data management education programme provided pro bono by data catalogue supplier Alation Continue Reading
News 31 Jan 2023

MPs warned of AI arms race to the bottom

Expert tells Parliamentary committee that tech companies developing artificial intelligence are cutting corners and placing safety on the backburner, opening up ‘enormous risks’ for the future of AI Continue Reading
News 31 Jan 2023

Mark Logan on his vision for a Scottish technology ecosystem

The Scottish Government’s entrepreneur advisor speaks to Computer Weekly about the philosophy behind an ambitious technology ecosystem strategy Continue Reading
News 27 Jan 2023

SAP 2022: 11% revenue growth, 2.5% staff targeted by restructure

SAP has announced full-year 2022 revenue of nearly €31bn, up 11% year on year. In 2023, it will explore a sell-off of Qualtrics stake and do a restructure, with an impact on 2.5% of staff Continue Reading
Feature 23 Jan 2023

Compare the top 13 CDP software products in 2023

CDPs, which vendors may sell as standalone products or as subsets of CRM systems, help organizations build detailed customer profiles. Top CDPs include Emarsys and Oracle Unity CDP. Continue Reading
News 23 Jan 2023

Royal Society calls on public sector to pilot privacy tech

The Royal Society says public sector bodies should lead the way in piloting privacy-enhancing technologies to unlock the value of data without compromising privacy and data rights, but lack of standards and incentives mean adoption is slow Continue Reading
News 10 Jan 2023

Belfast Harbour sails out with Oracle cloud applications

Belfast Harbour spies a more efficient and flexible future on the horizon as it sets sail with Oracle Fusion Cloud ERP Continue Reading
News 04 Jan 2023

St Helens Council plumps for Unit4 ERP to forward automation plans

St Helens Borough Council has replaced an in-house system with Unit4 and Proactis enterprise applications technologies to advance its digital transformation plans Continue Reading
Opinion 03 Jan 2023

How ITV built a data team from scratch

Clemence Burnichon, director of data innovation at ITV, describes how the broadcaster has built a data management and analytics team Continue Reading
News 30 Dec 2022

Top 10 business applications stories of 2022

As the Covid crisis gave way to the energy crisis and economic turmoil, enterprise software suppliers have urged customers to step up modernisation and evince more empathy for employees Continue Reading
News 30 Dec 2022

Top 10 information management stories of 2022

Data for good is a theme of the information management stories of 2022 selected here. From tracking space junk, through medical kits for Ukraine, to professionalising data science to benefit society Continue Reading
News 29 Dec 2022

NHS-funded AI diagnosis tool benefits stroke patients

NHS England hails Brainomix stroke diagnosis tool for a tripling of the number of patients recovering to perform daily activities from 16% to 48% Continue Reading
Feature 29 Dec 2022

The importance of improving data quality at source

Data replication crises have struck government and scientific data quality efforts. A lack of scrutiny over data being used at source has led to oversights from national statistics to financial auditing Continue Reading
Tip 27 Dec 2022

4 types of customer data platforms

Data consolidation CDPs simply collect and unify customer data. Other CDP types, such as automated analytics and automated actions CDPs, go a step further and analyze data. Continue Reading
News 22 Dec 2022

Top 10 India IT stories of 2022

We recap the top 10 stories in India, including the digitisation work undertaken by global firms in the country and the progress made by local enterprises in harnessing technology Continue Reading
News 22 Dec 2022

Top 10 crime, national security and law stories of 2022

Here are Computer Weekly’s top 10 crime, national security and law stories of 2022 Continue Reading
News 20 Dec 2022

Government shuts ‘Help to Grow’ doorway for SMEs

The government’s Help to Grow: Digital scheme, which aimed to help small businesses access productivity-enhancing software, has been closed, to the disappointment of TechUK Continue Reading
Podcast 06 Dec 2022

AWS mutes trash talk at Re:Invent – Computer Weekly Downtime Upload podcast

The team chats through the AWS Re:Invent conference, as well as an initiative for getting young women into cyber security, and how SAP Build travelled from Vegas to SAP users in Birmingham Continue Reading
News 02 Dec 2022

Post Office boosted its ‘coffers’ as Horizon system threw up unexplained shortfalls, inquiry told

The Post Office was ‘keen’ to make subpostmasters cover unexplained accounting shortfall as its business struggled, public inquiry hears Continue Reading
News 30 Nov 2022

Parity AI talks about auditing recruitment algorithms for bias

Algorithmic auditing firm Parity speaks to Computer Weekly about the process of auditing artificial intelligence for bias, following its partnership with AI-powered recruitment platform Beamery Continue Reading
News 29 Nov 2022

‘Legal but harmful’ clause dropped from Online Safety Bill

Online Safety Bill’s ‘legal but harmful’ provision will be dropped by the UK government in favour of public risk assessments, tools to help users control the content they consume, and new criminal offences around self-harm Continue Reading
News 24 Nov 2022

Meta faces UK lawsuit over surveillance business model

The High Court case against Meta could set a precedent for millions of UK users to object to their personal data being collected and processed for advertising purposes Continue Reading
News 23 Nov 2022

Oracle’s Steve Miranda on the value of turning inside out

In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed the supplier’s opening out and its intensification of an industry cloud approach, signally with healthcare Continue Reading
News 23 Nov 2022

AI accountability held back by ‘audit-washing’ practices

Algorithmic auditing will be useless in holding artificial intelligence accountable until there are common standards, approaches and goals that scrutinise systems at each stage of development and deployment, says think-tank Continue Reading
News 21 Nov 2022

AI adopted without due consideration for workers, MPs told

MPs have been warned that the rapid roll-out of artificial intelligence in workplaces has changed UK enterprises’ management practices so much that current employment law is no longer fit for purpose Continue Reading
Feature 18 Nov 2022

How to get structure from unstructured data

We look at how to gain structure from unstructured data, via AI/ML analytics to create new records, selecting object data via SQL and storing unstructured files in NoSQL formats Continue Reading
News 18 Nov 2022

Post Office scandal inquiry’s expert IT witness ‘troubled’ by his findings

Controversial Post Office Horizon system lacked the integrity required to trust accounting data and contained ‘joke’ coding akin to an ‘overly engineered mousetrap’, inquiry told Continue Reading
News 15 Nov 2022

SAP Build launched at TechEd to appeal to business user developers

SAP is launching a low-code platform, SAP Build, aimed squarely at line of business users, at its TechEd conference in Las Vegas. Build is part of the supplier’s Business Technology Platform Continue Reading
News 10 Nov 2022

ODI fuel poverty survey shows young adults most hard up

A fuel poverty data report and index from the Open Data Institute shows that young adults and people in multi-occupied accommodation are most at risk Continue Reading
Opinion 07 Nov 2022

How government can capitalise on a revolution in data sharing

Alison Pritchard, deputy national statistician at the Office for National Statistics, says the new government Integrated Data Service enables tackling questions that we don’t yet know we need to answer Continue Reading