Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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News
15 May 2025
Smart ball analytics proves value in rugby
Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading
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Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
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News
17 Nov 2016
Telenor IoT strategy required core software change
Norwegian telco is expanding its internet of things business, which packages all the components its customers require to offer IoT-based services Continue Reading
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News
16 Nov 2016
UK almost bottom of OECD pile for ICT investment
The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP Continue Reading
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News
16 Nov 2016
GE pushes ahead into the software market
GE’s stated policy is to become a top 10 software company by 2020. The company set out its action plan at the start of its Minds + Machines conference in San Francisco Continue Reading
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E-Zine
08 Nov 2016
The march of the robot workers
In this week’s Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, including roles as varied as IT administrators and customer service agents. Capital One’s European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now. Continue Reading
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News
07 Nov 2016
Oracle consummates acquisition of NetSuite, eyes $1bn cloud revenue
$9.3bn acquisition is in line with Oracle’s avowed move to cloud as a delivery mode for its business applications Continue Reading
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E-Zine
01 Nov 2016
The future of connected cars
In this week’s Computer Weekly, we examine how software is reshaping the car industry, with internet-connected cars presenting challenges and opportunities for the sector. IT suppliers are putting up prices in the UK as the value of the pound falls – we look at the implications. And Eurostar’s digital chief talks about overhauling IT to meet demanding passenger expectations. Read the issue now. Continue Reading
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News
25 Oct 2016
Australian IT spending to be near A$85bn in 2017
Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers Continue Reading
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News
21 Oct 2016
SAP Q3 2016 results: cloud revenue reaches 14% of total
SAP’s third quarter 2016 financial results show 28% growth in cloud revenue, and the addition of 400 customers for its flagship S/4 Hana product Continue Reading
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News
20 Oct 2016
Diageo opts for additional services centre in Bangalore
Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore. Continue Reading
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E-Zine
20 Oct 2016
Reinventing Bahrain’s Kanoo Group through digital technology
In this quarter’s CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world. We hear how Bahrain-based conglomerate Kanoo Group is dealing with a company-wide digital transformation, Zahid Group’s biggest-ever IT investment, and how Rotana Hotels is centralising security. Continue Reading
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E-Zine
18 Oct 2016
Singapore aims to become a digital leader
In this week’s Computer Weekly, we find out how the city-state of Singapore is investing in skills and technology to become a leading digital nation – and what the UK could learn. We examine how to prevent legacy IT becoming a hindrance to digital transformation. And we look at the impact of controversial new tax rules on the UK’s IT contractor community. Read the issue now. Continue Reading
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News
06 Oct 2016
Benioff follows Will.i.am on stage to promote Stem education as way out
Salesforce founder and CEO Marc Benioff endorses Will.i.am’s education drive for black youth and Bono’s anti-AIDS charity, (Red) Continue Reading
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News
29 Sep 2016
NGOs challenge UK and US mass surveillance in human rights court
Privacy International, Liberty and the American Civil Liberties Union are among 10 human rights groups backing a landmark challenge to mass surveillance in the European Court of Human Rights Continue Reading
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News
26 Sep 2016
Bangkok Airways takes customer service to the cloud
Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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News
15 Sep 2016
Manchester City builds digital fan wall on Hana Cloud Platform
Football club has unveiled an interactive fan wall, built on SAP’s Hana Cloud Platform, to engage fans better Continue Reading
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News
14 Sep 2016
Royal Shakespeare Company targets more groundlings with Progress
The Royal Shakespeare Company revamps its web site and gets its customer engagement act together with content management and digital marketing tools from Progress Continue Reading
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News
08 Sep 2016
Bank IT spending to hit $241bn across four major global regions
IT spending across four major economic regions will increase by around 4% in 2016, but Europe is the least certain Continue Reading
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E-Zine
31 Aug 2016
CW ANZ: Life-saving data
In this month’s CW ANZ, read how data saves lives in Australia’s hospitals. Few organisations invest heavily in IT to make sure their clients use less of their product, but that’s the battle Australia’s National Blood Authority is fighting – and winning – as it leans heavily on data and mobile technology innovations to optimise a real-time supply chain that involves most of Australia’s more than 1,300 hospitals. Continue Reading
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Answer
31 Aug 2016
How will Microsoft Dynamics 365 benefit the enterprise marketplace?
Is Microsoft Dynamics 365's role in the enterprise marketplace actually beneficial for users? Expert Brent Leary discusses Microsoft's upcoming product. Continue Reading
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News
31 Aug 2016
Welcome Break uses SAP Jam to spread collaboration
Motorway services company is using SAP SuccessFactors HR technology to manage its people across franchises that include Starbucks and KFC Continue Reading
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News
16 Aug 2016
Case study: Improving food safety and traceability
We look at how Transparency-One is using a Neo4j graph database to deliver traceability across the global food supply chain Continue Reading
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News
02 Aug 2016
Panama Papers technology shows data journalism at its best
The open source data analytics and visualisation software of the Panama Papers project empowers a new kind of journalism, says the International Consortium of Investigative Journalists Continue Reading
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Feature
01 Aug 2016
SAP Hana storage 101
If you're starting down the road towards SAP Hana in-memory analytics you'll need to understand its storage requirements. Here are some basics to get you started Continue Reading
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News
28 Jul 2016
UK’s top security judges struggle to assess privacy threats
Technological advancements make it difficult for the Investigatory Powers Tribunal to assess privacy threats, say the tribunal’s own judges Continue Reading
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Tip
27 Jul 2016
Three ways to import Power BI data into SharePoint
Whether you want to import raw data, use a URL or analyze data with Excel, here's the how-to on bringing Microsoft Power BI data into SharePoint. Continue Reading
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News
26 Jul 2016
Tel Aviv Stock Exchange centralises functions with ERP
The Tel Aviv Stock Exchange has installed first ever ERP system. CIO Eldad Hershtig explains his strategic choices and implementation path Continue Reading
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E-Zine
12 Jul 2016
IBM’s Watson gets to work
In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading
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News
08 Jul 2016
New Jersey turns to technology to keep offenders out of jail
New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading
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News
07 Jul 2016
Saudi Telecom Company leads nation’s transformation agenda
Saudi Telecom Company and its technology partners support the Kingdom of Saudi Arabia’s drive into digital public services Continue Reading
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Feature
28 Jun 2016
CW@50: Spreadsheets and ERP – 50 years of software coding business
Business software has been a rich field for IT professionals over the past five decades, and we are on the cusp of a new era of customers rolling their own for competitive advantage Continue Reading
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Tip
27 Jun 2016
How to connect Power BI with SharePoint
Here's a step-by-step guide on how to connect Power BI with SharePoint team sites without uploading files, allowing you to export and analyze data much more seamlessly. Continue Reading
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Feature
16 Jun 2016
NoSQL database technology finds use cases, but still minority sport
From managing water meter data, through Bitcoin and video data, to web publishing, NoSQL database technology is finding real use cases. But it's likely to be stuck at 10% of the market for some time Continue Reading
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News
14 Jun 2016
GE unveils the industrial internet operating system
The GE Predix platform is now positioned as an operating system to run industrial machines more efficiently Continue Reading
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News
13 Jun 2016
Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger
The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading
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News
06 Jun 2016
‘Considerable risk’ if Post Office replaced Horizon system, says chairman
Post Office chairman Tim Parker says there would be ‘considerable risk’ associated with changing its Horizon computer system Continue Reading
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Feature
02 Jun 2016
For IBM, the answer is Watson. But what is the question?
IBM is promoting its Watson natural language processing analytics technology as it tries to move its core business beyond technologies that it pioneered, but which have become commoditised. Will it fly? Continue Reading
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E-Zine
24 May 2016
Data drives Leicester City FC to victory
In this week’s Computer Weekly, we find out how data analytics and wearable technology made the difference in helping Leicester City FC become the surprise winners of the Premier League. Our latest buyer’s guide looks at 3D printing and asks if it is ready for widespread enterprise use. And IT leaders tell us their strategies for successful technology sourcing. Read the issue now. Continue Reading
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Blog Post
20 May 2016
Here's the obligatory 'What IT leaders can learn from Leicester City FC' story
As a football fan, it’s not often I get to indulge in a bit of technology-football crossover, but the Leicester City fairytale is too good an opportunity to miss. It seems it’s also a story that ... Continue Reading
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News
19 May 2016
ING Turkey uses digital technology to improve services and grow customer base
Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices Continue Reading
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News
16 May 2016
Foxy Leicester City FC won Premiership with data analytics
Leicester City Football Club was the surprise winner of this season’s English Premier League, thanks, in part, to data analytics Continue Reading
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News
10 May 2016
Tel Aviv: A smart city where community engagement is the measure of success
Israel’s capital is using the latest technologies as a way of placing the needs of local citizens at the heart of regional government Continue Reading
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E-Zine
10 May 2016
Graph databases are making connections
In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading
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E-Zine
06 May 2016
CW ASEAN: May 2016
The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading
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News
29 Apr 2016
Tech-savvy Asean populations shake up enterprise IT, says AIA CTO
A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading
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Photo Story
29 Apr 2016
How SNCF is using predictive analytics to keep trains running
The French rail operators has fitted internet sensors to its trains to improve maintenance and avoid breakdowns Continue Reading
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Feature
22 Apr 2016
CW@50: Data management – Five decades of prospecting for business value
Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations Continue Reading
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News
21 Apr 2016
GCHQ told analysts to assume surveillance 'bulk data' is legal
Documents obtained by charity Privacy International reveal insights into GCHQ’s collection of sensitive bulk data, as lawyers question the impact of surveillance on legal privilege, fair trials and protection of whistleblowers Continue Reading
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Feature
13 Apr 2016
Singapore’s Jurong Health Services: Transforming healthcare through data technologies
Ng Teng Fong General Hospital (NTFGH) is being recognised for its high standards of data use Continue Reading
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News
30 Mar 2016
Centrica deploys large scale Hortonworks cluster to boost business
Utility company Centrica is looking at how to grow the business by harvesting data lakes Continue Reading
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News
24 Mar 2016
The Israeli companies disrupting mobile technology
Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading
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News
21 Mar 2016
Britain to pay billions for monster internet surveillance network
New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading
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News
16 Mar 2016
Rolls-Royce cloud HR project will pay for itself in two years
HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system Continue Reading
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News
16 Mar 2016
Oracle Q3 2016: cloud revenue grows, US currency strength takes toll
SaaS and PaaS combined contributed $583m in third quarter, up 57% in US dollar terms, while IaaS was down 2% in dollars to $152m Continue Reading
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News
11 Mar 2016
Predictive maintenance brings efficiency to Trenitalia
New management system will help railway company reduce costs by applying predictive maintenance and data analytics to essential parts Continue Reading
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News
11 Mar 2016
The Christie speeds up SPC charts to improve clinical processes
Cancer specialist NHS trust implements statistical process control chart creation tool in data visualisation software Tableau to improve processes and save money Continue Reading
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Feature
04 Mar 2016
Combine data mining and simulation to maximise process improvement
Data mining and computer simulation can be used together to better model and improve industrial processes, city development and other complex systems Continue Reading
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News
24 Feb 2016
Great Ormond Street NHS hunts for EPR and research platform worth up to £50m
Great Ormond Street Hospital for Children is looking for an electronic patient record system and a clinical research platform worth £50m Continue Reading
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News
24 Feb 2016
GE lures allies for Predix industrial internet dominance
Global manufacturer GE has established a partner programme for its Predix platform to drive the value of analytics across the industrial internet Continue Reading
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News
23 Feb 2016
Outsourcer MSXI puts Microsoft cloud in driving seat
Business process outsourcer MSXI has replaced Salesforce with a Microsoft business applications stack to support its car dealership business Continue Reading
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News
22 Feb 2016
Dutch water wants to move beyond dipping its toes into big data pool
Dutch water company Brabant Water wants to use data to improve the service it provides to customers, as well as identify problems on its distribution network Continue Reading
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News
17 Feb 2016
Electronics supplier RS Components outsources business process systems in online push
Electronics manufacturer RS Components outsources its corporate software development to Atos in a bid to modernise its customer services Continue Reading
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News
16 Feb 2016
Mobile apps could put an end to ‘hated’ staff appraisals
Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016 Continue Reading
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News
15 Feb 2016
Telstra is transforming Australian IT infrastructure
Telco is transforming its IT operation to make better use of the cloud, data and application programming interfaces Continue Reading
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News
11 Feb 2016
CDOs lack organisational design experience, says Gartner
Research firm identifies immaturity in the organisational design of the set-ups led by the new breed of chief data officer and offers a menu of four design options Continue Reading
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E-Zine
09 Feb 2016
How software protects people
In this week’s Computer Weekly, we find out how software is helping to maintain safety in high-risk sectors like oil & gas, aerospace and healthcare – and what lessons they hold for other organisations. We offer six tips from CIOs for innovation with data. And after the HSBC cyber attack, we examine the continuing threat to businesses from distributed denial of service (DDoS) attacks. Read the issue now. Continue Reading
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News
01 Feb 2016
Malaysia builds smart traffic system in its Silicon Valley equivalent
Malaysia is testing out a traffic management system in the town of Cyberjaya, which is a test bed for smart city innovation Continue Reading
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News
26 Jan 2016
Wal-Mart to make huge data and analytics investment in India
Retail giant Wal-Mart is investing heavily in its IT development centre in Bangalore, turning the city into its most important centre outside the US Continue Reading
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News
20 Jan 2016
Microsoft to donate $1bn worth of cloud computing resources
Microsoft's $1bn cloud computing donation is aimed at helping NGOs, academic research and developing countries Continue Reading
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News
09 Dec 2015
Russian big data in early stages
The use of big data technologies in Russia is still embryonic and the economic slowdown is stalling developments Continue Reading
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Feature
09 Dec 2015
Exploring Microsoft Power BI SaaS analytics products
Microsoft Power BI SaaS analytics lets users view their most critical data via a live dashboard, create interactive reports and access their data on the go. Continue Reading
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News
23 Nov 2015
SAP UK&I User Group Conference 2015: Newcastle University puts ERP on Hana
Newcastle University has put enterprise resource planning and data warehouse data on SAP’s Hana platform in a proof of concept project Continue Reading
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Feature
20 Nov 2015
First steps taken on 'omni-channel' customer experience
The future customer experience might be personalised, but there is a long road ahead yet Continue Reading
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News
20 Nov 2015
Group litigation against Post Office being prepared in Horizon dispute
Subpostmasters who believe they have been wrongly punished for misaccounting or theft due to flawed computer system prepare group legal action against Post Office Continue Reading
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News
10 Nov 2015
Suppliers lay the groundwork for IoT in Czech Republic
ICT suppliers are putting in place the technology infrastructure that will enable towns and cities in the Czech Republic to harness the internet of things Continue Reading
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News
29 Oct 2015
Tech will turn HR into a ‘productivity department’
HR technologies are moving away from managing staff in favour of helping them become more productive Continue Reading
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News
26 Oct 2015
Oracle OpenWorld 2015: Larry Ellison vaunts Oracle’s cloud services over rivals
Larry Ellison promoted his company’s cloud services and berated rivals in his opening keynote at Oracle OpenWorld 2015 Continue Reading
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News
26 Oct 2015
Yakult uses data analytics to boost growth in the Netherlands by 20%
Probiotics maker Yakult is using analytics and data visualisation tools to boost its sales in the Netherlands Continue Reading
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Photo Story
24 Oct 2015
Expo Milano 2015 – Powered by Accenture
This year, Accenture supported the universal exhibition in Milan showcasing technology with the theme ‘Feeding the Planet, Energy for Life’ Continue Reading
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News
23 Oct 2015
UK retailers could use data analytics more to cash in on Black Friday
Research by data visualisation supplier Tableau suggests British retailers could do better with analytics as Black Friday looms Continue Reading
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News
19 Oct 2015
Opera chooses Workday over Oracle as it moves HR to cloud
Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists Continue Reading
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News
16 Oct 2015
CIO interview: Martin Thell, Scandic Hotels
The CIO of major Nordic hotel chain Scandic Hotels wants to learn more about customers through technology, without being overbearing Continue Reading
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News
09 Oct 2015
Silicon Valley startups pitch to solve next-generation business IT problems
We visit Silicon Valley to meet some of the emerging tech companies focusing on enterprise IT Continue Reading
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News
08 Oct 2015
Apprenticeships could stop potential employees falling through the net, says Bellrock
The chief technology officer of facilities management company Bellrock explains why apprenticeships should be used to stop potential IT workers moving to other industries Continue Reading
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News
07 Oct 2015
Tesco decides to keep Dunnhumby after strategic review of business
Supermarket giant Tesco has scrapped plans to sell analytics arm Dunnhumby after restructuring and analysing its assets Continue Reading
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News
07 Oct 2015
Singapore and UK researchers investigate privacy in big data era
Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading
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E-Zine
06 Oct 2015
What's on your desktop?
In this week's Computer Weekly, Microsoft has released Office 2016 and is urging customers to migrate to Windows 10 – but is a desktop upgrade worth the hassle? We report from the Dreamforce conference on the latest products from Salesforce.com. Continue Reading
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News
05 Oct 2015
Workday seeks growth, not profit, as it expands in Europe
Cloud services company Workday is setting its sights on growth as it expands from cloud HR, to finance, learning and analytics Continue Reading
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News
30 Sep 2015
Legal documents reveal HP's failings over Autonomy
The board of Hewlett-Packard (HP) knew about Autonomy’s failings – yet voted the $11.1bn acquisition through regardless, internal memos have revealed Continue Reading
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News
29 Sep 2015
Nationwide Building Society deploys artificial intelligence to reduce back-end complexity
Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products Continue Reading
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News
11 Sep 2015
Case study: French delivery company Chronopost looks to NoSQL for big data challenge
French delivery company Chronopost is using open-source NoSQL systems to improve services and customer retention Continue Reading
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News
03 Sep 2015
Al Rayan Bank finds business agility in cloud applications
Al Rayan Bank believes its investment in cloud applications gives it an edge in business agility Continue Reading
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Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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Feature
17 Aug 2015
Using SAP Hana as a data warehouse
Enterprises are using SAP Hana for in-memory data marts and SAP Business Warehouse implementations that integrate with other data warehouses Continue Reading
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E-Zine
10 Aug 2015
Data unlocks personalised customer service
In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now. Continue Reading
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E-Zine
05 Aug 2015
CW Europe – August 2015
Data is a valuable thing nowadays, and more businesses are collecting it for exactly that reason. However, with the collection of data also comes concern for consumers and governments over where the data is stored and what companies will do with it. This issue of CW Europe investigates the different cultural attitudes towards data management ethics. Continue Reading
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News
04 Aug 2015
Alan Turing Institute gets down to work
The Alan Turing Institute, named after the Second World War Bletchley Park cryptanalyst, is getting down to work with the announcement of its first new director and a raft of partnerships Continue Reading
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Feature
03 Aug 2015
Digital transformation needs business leaders to develop new skills
A panel of experts discuss the capabilities business leaders and corporate IT need to develop for digital Continue Reading
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News
23 Jul 2015
Software project will save Ford tens of millions a year in car repair bills
Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns Continue Reading
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Feature
20 Jul 2015
Business cases emerge from growing pains of Hadoop 1.0
The hype around the early generation of Hadoop is giving way to the reality of business programmes based on Hadoop 2 and Apache Spark Continue Reading