Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
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Feature
08 May 2025
Early days for small language models and AI at the edge
Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading
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Feature
28 Oct 2021
How software can help clean up emission-intensive industries
The potential to reduce emissions by making heavy industries and commercial buildings more efficient using software is immense. We explore the field Continue Reading
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News
27 Oct 2021
TSB opens 100-seat tech centre in Scottish capital
TSB has opened its latest tech centre in Scotland while IT services provider CGI announces the creation of hundreds of UK tech jobs Continue Reading
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News
24 Oct 2021
The future of data analytics
The rise of no-code and event-driven architectures are among the developments that will shape the future of data analytics, according to Tibco’s regional chief technology officer Continue Reading
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Blog Post
15 Oct 2021
Explainable BI: eliminating the black box of human decision-making
This is guest blog post by James Fisher, Chief Product Officer, Qlik No, it’s not a typo – Explainable BI. Not to be mixed up with its close relative, Explainable AI. It is rapidly becoming ... Continue Reading
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Feature
07 Oct 2021
What lies beyond the data warehouse?
Has the traditional data warehouse finally reached the end of its life? If so, what will follow it? Will it be a hybrid? We find out Continue Reading
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News
07 Oct 2021
Ron Thompson, CDO, Nasa: Mind the data gap
Data is the crown jewels of business, but is often siloed. We speak to the chief data officer at Nasa about developing a data integration culture Continue Reading
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News
22 Sep 2021
Dreamforce 2021: Benioff declares Salesforce as net zero and Slack ubiquitous across stack
Marc Benioff, CEO and chair of Salesforce, declares his company net zero in a keynote at Dreamforce 2021 in San Francisco, alongside update on Slack integrations Continue Reading
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Blog Post
22 Sep 2021
Webcon drives low-code/no-code business process prototyping
First, there was code. Then, the Earth cooled… and then there was low-code. Sometime after, there was also no-code and ultimately we saw that sometimes the two toolsets collided in a whirl of ... Continue Reading
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News
13 Sep 2021
The digital road ahead: National Highways puts technology in the driving seat
We speak to National Highways about its multi-year plan to tech-enable the management and operations of our motorways Continue Reading
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E-Zine
07 Sep 2021
Highways England delivers a digital roadmap
In this week’s Computer Weekly, we talk to the CDIO of Highways England about her digital services and asset management plans. We explore SIEM and SOAR security tools. And we find out how McLaren Racing is using data analytics to build its cars more efficiently. Read the issue now. Continue Reading
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News
02 Sep 2021
National Highways sets out data-driven plan for Strategic Road Network
Digital twins, data sharing, predictive analytics and the use of drones all get a mention in Digital Roads five-year strategic plan Continue Reading
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Opinion
01 Sep 2021
Using geospatial data to unlock innovation in the property sector
Louise Weale from Ordnance Survey argues that geospatial data is key to unlocking business innovation in the property sector Continue Reading
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News
29 Aug 2021
Mainland Chinese businesses lead tech adoption in APAC
Chinese firms are more likely than others in Asia-Pacific to tap on artificial intelligence and business intelligence among other technologies to drive innovation Continue Reading
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News
27 Aug 2021
McLaren Racing pursues car build efficiency with Alteryx
McLaren Racing selects Alteryx analytics software in pursuit of greater car build efficiency in face of Formula 1 cost cap, and to improve fan engagement Continue Reading
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Feature
26 Aug 2021
AI more likely to complement than replace predictive analytics
The discipline of predictive analytics is likely to increase in importance as it is complemented by artificial intelligence. NHS and National Express case studies prove the point Continue Reading
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News
24 Aug 2021
Inchcape picks Rise with SAP on Google Cloud to motor on digital
Auto sector company Inchcape has chosen SAP’s Rise service on Google Cloud to drive forward its digital transformation programme Continue Reading
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News
18 Aug 2021
Thames Valley Police drops ERP system after spending £14m
Thames Valley Police exits tri-force programme to develop new enterprise resource planning software for the police Continue Reading
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Feature
17 Aug 2021
APAC buyer’s guide to robotic process automation
In this buyer’s guide on RPA, we look at where the technology fits into the broader automation landscape, and other purchase and implementation considerations Continue Reading
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News
16 Aug 2021
ICO consults public on personal data in employment practices
The ICO has launched a public consultation on employers’ use of personal data to help it provide practical guidance for both businesses and workers Continue Reading
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News
05 Aug 2021
Vodafone Spain modernises customer relationship management platform with Amdocs
Modernisation programme aims to enable Vodafone Spain to reduce the total cost of ownership and improve operational efficiency, automation and performance of its CRM system Continue Reading
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News
04 Aug 2021
Civil Service Data Challenge announces longlist of ideas to improve data use
Dragons’ Den-style Civil Service competition to elicit ideas to improve data use in government has whittled a list of 200 down to eight. Four will be chosen in December for delivery Continue Reading
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News
02 Aug 2021
Building supply chain resilience with cloud ERP
Vallen Asia’s cloud enterprise resource planning system has enabled it to scale its operations across the region and made its supply chain operations more resilient amid the pandemic Continue Reading
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News
30 Jul 2021
Hospitality firms must accelerate digital transformation to secure long-term recovery
Key retail sector must respond quickly to new post-pandemic digital-first demands and consumer behaviours to regain competitive edge, says study Continue Reading
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News
28 Jul 2021
BEIS replaces Excel-based grant system with data management portal
The Department for Business, Energy and Industrial Strategy is replacing an Excel-based system for grant applications with a data management system built by Aiimi Continue Reading
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News
27 Jul 2021
Digital manufacturing industry gets £53m government funding boost
Money will be used to create five digital manufacturing research centres, a digital supply chain innovation hub and to fund 37 industry projects Continue Reading
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News
21 Jul 2021
SAP Q2 2021: revenue down 1%, 600 new S/4 Hana signups
SAP has reported second-quarter 2021 revenue of €6.669bn, down 1% on the same year-ago quarter. Cloud revenue has increased by 11% to €2.276bn, just over one-third of the total, and 250 customers claimed for new Rise with SAP package in the quarter Continue Reading
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News
21 Jul 2021
Interview: Chano Fernandez, co-CEO of Workday – a European co-helming a Californian enterprise
Chano Fernandez, co-CEO of Workday, explains how the company’s storied and humane employee culture needs constant tending, and looks forward to a post-Covid acceleration Continue Reading
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News
19 Jul 2021
SAP invests €250m in UK economy
Investment includes a new, UK-based cloud service, two new offices, and a beefing up of SAP’s apprenticeship and internship programmes Continue Reading
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News
13 Jul 2021
Oracle’s Miranda advances customer wins against SAP for cloud applications suite
Steve Miranda, executive vice-president of applications development for Oracle globally, is showcasing three US customer wins against SAP at the supplier’s quarterly Oracle Live event Continue Reading
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Feature
07 Jul 2021
Oracle Fusion cloud applications pathways tend towards pragmatic
Oracle’s full suite of cloud applications can be a pragmatic step-by-step journey for customers – we look at some examples Continue Reading
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News
06 Jul 2021
Gulf hospitals flock to digital health to manage lifestyle diseases
The Middle East is accelerating its take-up of digital healthcare technologies following lessons learned in the Covid-19 pandemic Continue Reading
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News
05 Jul 2021
How Transport for West Midlands works with geospatial data
Covid-19 showed why greater data granularity is key, with Transport for West Midlands turning to geospatial data to understand demand for services Continue Reading
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Feature
30 Jun 2021
Lakehouse concept aims to merge data lake and data warehouse
Data lakes are big, amorphous and difficult to access, while data warehouses are costly and aimed at structured data. The data lakehouse aims at analytics in an age of unstructured data Continue Reading
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News
16 Jun 2021
Matt Hancock at CogX: ‘Huge opportunities’ ahead to exploit health data
Health secretary tells CogX 2021 conference in London that huge opportunities lie ahead in the application of analytics to pseudonymised patient data Continue Reading
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Opinion
15 Jun 2021
Why a data-driven world should consider an oath of ethics
The Hippocratic Oath is perhaps the most widely known of Greek medical texts – and such an oath is needed in data science Continue Reading
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News
11 Jun 2021
CIO interview: John Hunter of Council of Europe takes cloud route to document management
John Hunter, CIO of the Council of Europe, describes how his team has modernised the human rights organisation’s document management in the cloud Continue Reading
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Blog Post
10 Jun 2021
Why modern BI is a necessity in a post-pandemic world
This is a guest blogpost by Jay Heglar, Chief Business Officer, Domo. Contagion rate. Hospitalisation rate. Case fatality rate. We are now seeing the start of a new era where data takes a central ... Continue Reading
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E-Zine
10 Jun 2021
CW Europe: Amsterdam reins back datacentre developments over environmental concern
The construction of datacentres in the Netherlands’ Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operators to open a dialogue about sustainable datacentre industry expansion. Also in this issue, find out the state of play in the adoption of open banking across Europe. Continue Reading
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News
08 Jun 2021
Oracle and Crown Commercial Service renew MoU to continue cloud use
Oracle and the UK government’s Crown Commercial Service have renewed a memorandum of understanding for the continued use of the supplier’s cloud infrastructure and applications Continue Reading
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Definition
07 Jun 2021
Amazon QuickSight
Amazon QuickSight is a machine learning-powered business intelligence service built for the cloud under the Amazon Web Services (AWS) umbrella. Continue Reading
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News
07 Jun 2021
BT claims £2m in savings with Qlik data analytics
BT claims it has secured £2m in cost savings by putting Qlik data analytics in the hands of 1,200 members of staff in its Consumer business Continue Reading
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News
03 Jun 2021
Sapphire 2021: Klein vaunts rebooted Ariba business network as sustainability driver
At the virtual Sapphire 2021 conference, SAP CEO Christian Klein trumpeted the supplier’s procurement network, Ariba, as the core of a revamped global engine for promoting sustainable economic growth Continue Reading
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News
27 May 2021
How supply chain digitisation is paving the way to gene therapy
Big pharma has been on the frontline to vaccinate the world against Covid-19. Digitising supply chains sets them up to personalise patient care Continue Reading
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News
26 May 2021
Disabled travellers promised better train journeys by Passenger Assistance app
An app developed by UK startup Transreport for the Rail Delivery Group aims to improve train travel for disabled passengers Continue Reading
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24 May 2021
Computational storage: What is it? Why now, what for, who from?
Computational storage is an emerging architecture category, in which compute is put near storage to address I/O bottlenecks resulting from large volumes of data Continue Reading
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Podcast
21 May 2021
CyberUK, bees and datacentres, Red Cross digital mapping – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Alex Scroxton, security editor, to discuss CyberUK, bees and datacentres, and the British Red Cross’ use of digital mapping to combat Covid-19 Continue Reading
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News
18 May 2021
Government response to National Data Strategy consultation depicts data as ‘asset, not threat’
Government responds to consultation with a promise of delivery, putting an emphasis on data as an asset, not a threat, and finding respondents keen on levelling up Continue Reading
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Feature
11 May 2021
Computational storage: What is it? Why now, what for, who from?
Computational storage is an emerging architecture category, in which compute is put near storage to address I/O bottlenecks resulting from large volumes of data Continue Reading
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News
11 May 2021
How the British Red Cross harnessed digital mapping honed abroad for the domestic Covid-19 crisis
The British Red Cross and the Voluntary and Community Sector Emergencies Partnership have been putting digital mapping to work throughout the Covid-19 pandemic to help match human needs to local organisations Continue Reading
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News
07 May 2021
Monmouthshire County Council digitises HR with Zellis cloud
Monmouthshire County Council is using a cloud HR system from Zellis as part of its digital transformation programme, aimed at being lean and agile Continue Reading
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News
06 May 2021
Premier League promotes football analytics with Oracle Cloud
From season 2021-22, the Premier League will provide in-match statistics and analysis for fans, made possible by Oracle Cloud Continue Reading
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News
05 May 2021
Interview: ONS data science chief Tom Smith on government data capability
The managing director of the Office of National Statistics’ Data Science Campus, Tom Smith, describes the organisation’s data capability building activities for and across government Continue Reading
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News
05 May 2021
Cambridge scale-up company Eagle Genomics expands in India
UK data analytics life sciences-focused scale-up company Eagle Genomics announces Indian expansion to coincide with government declaration of UK-India trade partnership Continue Reading
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Feature
05 May 2021
Deploying productivity monitoring software ethically
While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy Continue Reading
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Podcast
27 Apr 2021
Uber drivers’ resistance and the gig economy – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Sebastian Klovig Skelton to discuss the legal campaign by Uber drivers for the right to be recognised as workers Continue Reading
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Feature
26 Apr 2021
How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
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News
22 Apr 2021
SAP Q1 2021: Revenue nudges up 2% year-on-year, S/4 adoption up 2.5% on prior quarter
SAP has reported first quarter 2021 revenue of €6.35bn, up 2% on the same year-ago quarter. Cloud revenue has increased by 1% year-on-year, and S/4 adoption is up 2.5% on the previous quarter Continue Reading
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News
20 Apr 2021
Drax partners with Solace to manage biomass supply chain
Event-based IT architecture helps energy provider optimise its biomass supply chain and drive greater efficiencies, but questions remain about the fundamental sustainability of biomass as an alternative to coal Continue Reading
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News
16 Apr 2021
SAP users identify data skills shortage as importance of analytics spikes
Research from the SAP UK & Ireland User Group has demonstrated a data skills dearth among users and a delay in using the SAP Hana in-memory database until full S/4 Hana ERP implementations Continue Reading
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Feature
30 Mar 2021
Data warehouse storage: Has cloud made on-premise obsolete?
There once was no alternative to building a data warehouse on-premise, but with cloud providers targeting analytics, building data warehouses on-site is looking obsolete Continue Reading
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News
24 Mar 2021
Covid-torn supply chains speed cloud adoption, says Oracle’s Miranda
Second wave of pandemic has seen some Oracle customers speed up adoption and others attend to some enterprise software housekeeping Continue Reading
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Opinion
24 Mar 2021
Employees must be given the right to disconnect
As enterprises increasingly turn to workplace monitoring technologies and more of the workforce moves to remote or hybrid working, unions are campaigning for workers’ ‘right to disconnect’ and not engage in digitally enabled work after hours Continue Reading
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Feature
23 Mar 2021
Anti-money laundering technology must operate in a collaborative ecosystem
With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built Continue Reading
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News
23 Mar 2021
Generation Z majority left cold by data literacy
Data literacy is a term with little currency among 16 to 21-year-olds, according to research commissioned by analytics database company Exasol, but more than half of those surveyed think data skills should be more prominent in education Continue Reading
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News
23 Mar 2021
Home Office completes transfer of all business apps to Oracle Cloud
Home Office has completed its deployment of Oracle’s Cloud Applications suite to all its functions across 35,000 staff, ahead of other government departments Continue Reading
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News
16 Mar 2021
Uber and Ola ordered to hand over more data to drivers
A Dutch court has rejected Uber and Ola’s claims that drivers collectively taking action to access their data amounts to an abuse of their individual data access rights, laying the ground for drivers to form their own union-controlled data trust Continue Reading
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News
16 Mar 2021
Josh Bersin 2021 technology guide vaunts employee experience
Josh Bersin’s annual HR technology market guide for 2021 pulls out employee experience as the hottest area, as the sector shifts to productivity-boosting tech Continue Reading
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Opinion
11 Mar 2021
Why the London Data Charter could be a foundation stone in the city’s recovery
London First’s director of connectivity and competitiveness, David Lutton, explains why data is at the core of the capital’s recovery plan Continue Reading
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News
11 Mar 2021
Oracle Q3, 2020-21: Revenue growth of 3% backdrop to Ellison attack on SAP
Chairman and CTO Larry Ellison launches competitive attack on SAP as Oracle’s third-quarter results show revenue growth of 3% Continue Reading
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News
11 Mar 2021
IFS ramps up single-platform cloud delivery as it bids ERP adieu
Business applications supplier shifts fundamentally to cloud infrastructure while sloughing off enterprise resource planning as it rebrands Continue Reading
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Feature
02 Mar 2021
Covid-19 and the art and science of data visualisation
The pandemic has seen political leaders and civil servants using data visualisation like never before – but there is more to the art than meets the eye Continue Reading
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E-Zine
25 Feb 2021
CW Nordics: Nordic startups aim to take the lead in pet tech advances
Nordic technology startups are looking to take pet tech mainstream following the acceleration of the industry during the coronavirus pandemic. Also in this issue, read how businesses can learn lessons from Nordic technology startups to prepare employees to return to the office after Covid-19 restrictions lift. Continue Reading
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Feature
19 Feb 2021
Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future
Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career and the region’s future Continue Reading
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News
16 Feb 2021
Covid-19: Risk model identifies 800,000 vulnerable individuals
Research funded by the National Institute for Health Research has resulted in the development of a new coronavirus risk assessment model Continue Reading
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News
08 Feb 2021
Interview: Robert Opp, chief digital officer, United Nations Development Programme
Chief digital officer of the United Nations Development Programme talks about the relationship between digital technologies and sustainability, and how it can be used for a more environmentally-friendly and inclusive future Continue Reading
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News
04 Feb 2021
Microsoft launches Viva as employee experience platform born out of Teams
Microsoft has launched an “employee experience platform”, based on Microsoft Teams, said to aid the integration of the working environment Continue Reading
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E-Zine
02 Feb 2021
Business intelligence helps ambulance service’s pandemic response
In this week’s Computer Weekly, we find out how one ambulance service is using business intelligence tools to join up datasets to improve its response to the Covid-19 pandemic. Our latest buyer’s guide examines video conferencing and collaboration. And we look at the benefits of real-time streaming data analytics. Read the issue now. Continue Reading
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News
02 Feb 2021
Bank of Singapore taps analytics to improve operations
Private banking arm of Singapore’s OCBC Group will use analytics to improve compliance, customer service and the performance of its sales teams Continue Reading
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News
28 Jan 2021
SAP launches ‘Rise’ business transformation as a service
SAP CEO Christian Klein announces business transformation as a service package, dubbed Rise Continue Reading
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Podcast
27 Jan 2021
HMRC IT PAC rebuke, neurodiversity in focus – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the recent Public Accounts Committee report into HMRC IT, neurodiversity, and Gaurav Dhillon as a Silicon Valley CEO Continue Reading
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Podcast
19 Jan 2021
Parler v AWS, digital schooling, ambulance data – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the purgation of Parler, the traumas of digital schooling and the South Central Ambulance Service’s use of data to support their operations during the Covid-19 pandemic Continue Reading
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News
13 Jan 2021
South Central Ambulance Service drives out of Covid data fog with Qlik
Ambulance service’s business intelligence has come into its own during the coronavirus crisis, helping the managers behind the paramedics to deliver the service with fast data flows and joined-up datasets Continue Reading
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E-Zine
12 Jan 2021
Can AI ever match the power of the brain?
In this week’s Computer Weekly, artificial intelligence is still no match for the brain – we talk to Intel’s neuromorphic computing lab to see how researchers are trying to address that. Our buyer’s guide examines identity and access management. And we find out why datacentres are becoming a new target for financial investors. Read the issue now. Continue Reading
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News
07 Jan 2021
Robust member administration system indispensable for Dutch Coeliac Society
Organisation had to find a dedicated member administration system to support existing members, new members and countless volunteers Continue Reading
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News
24 Dec 2020
Top 10 Downtime Upload podcasts of 2020
Here are Computer Weekly’s top 10 Downtime Upload podcasts of 2020 Continue Reading
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Feature
23 Dec 2020
Patching: Balancing technical requirements with business considerations
With an increasing reliance on subscription models alongside the regular patching of software, updates have become an essential part of modern business practices. However, care needs to be taken to ensure the optimum patching process is implemented Continue Reading
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News
21 Dec 2020
Top 10 artificial intelligence stories of 2020
AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously Continue Reading
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News
02 Dec 2020
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020
Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event Continue Reading
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News
26 Nov 2020
Robots taking jobs, but creating careers
Robotic process automation developers tell Computer Weekly about the job they never expected to be doing Continue Reading
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News
16 Nov 2020
Privacy advocates call for European probe into Palantir
Dutch group SOMI is trying to raise awareness of Palantir’s data privacy practices and how it works with European government agencies Continue Reading
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News
05 Nov 2020
Mastercard: Looks like a tech firm, acts like a tech firm, is a tech firm
Financial services giant finds itself in a prominent position as the volume of digital transactions increases Continue Reading
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News
03 Nov 2020
Industrial IoT connections to reach 37 billion by 2025
Smart factory concept realised as research reveals smart manufacturing will represent three-fifths of global industrial internet of things connections over next five years Continue Reading
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Opinion
19 Oct 2020
What will it take for humanity to fully understand tech?
The failure of the coronavirus contact-tracing system, due to limits set by an old Excel format, demonstrates a failure of technology to cope with human reliance Continue Reading
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Podcast
13 Oct 2020
Diversity in Tech, Pets at Home, datacentre sustainability – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the Diversity in Tech 2020 event, data analytics at Pets at Home, and datacentre sustainability Continue Reading
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News
12 Oct 2020
Software AG caught in double extortion ransomware hit
Data stolen from prominent German software company by Clop ransomware gang appears on the dark web Continue Reading
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News
30 Sep 2020
Ericsson deploys 3DExperience to boost product design as Elisa inks 5G core tech deal
Leading Swedish comms tech provider Ericsson begins deployment of 3D design engineering software platform for specific functional areas, taking a stepwise approach to its product lifecycle management transformation, just as Finnish telecoms operator Elisa signs up for 5G core solutions Continue Reading
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News
29 Sep 2020
Oracle OpenWorld 2020: Miranda – business model changes are driving turn to cloud
Steve Miranda, who leads Oracle applications development globally, spoke to Computer Weekly ahead of his keynote at the virtual version of OpenWorld. Supply chain management and customer experience are vectors where improvements are being made, he said Continue Reading
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News
28 Sep 2020
Tibco eyes growth in emerging APAC markets
Tibco’s regional head honcho, Erich Gerber, sees massive potential in Asia’s large population and thirst for technology, including advanced analytics tools that will help businesses glean actionable insights Continue Reading
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Podcast
22 Sep 2020
Gender pay gap, undersea datacentre, digital mapping – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the gender pay gap, undersea datacentre experimentation and digital mapping Continue Reading
