Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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E-Zine
21 Aug 2025
CW APAC – Trend Watch: Business intelligence and analytics
Artificial intelligence is changing the landscape of business intelligence and analytics. In this handbook, Computer Weekly looks at the ways in which the technology is shaping the future of the field, the importance of building trust in data, and why Standard Chartered is modernising its governance. Continue Reading
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Feature
20 Aug 2025
Is it time to build an AI factory?
If AI is to deliver real benefits, firms need to scale its deployment. Developing an internal AI factory, akin to a digital factory model used by some, is one option Continue Reading
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Opinion
24 Feb 2022
The complementary strengths of AI and human intelligence
Kathy Peach, director at Nesta’s Centre for Collective Intelligence Design, describes projects the organisation supports that explore the interaction between artificial and human intelligence Continue Reading
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News
22 Feb 2022
Horizon inquiry questioning raises hopes of fair compensation for victims so far left out
Post Office Horizon scandal victims left out of current compensation schemes have had their hopes raised that the statutory public inquiry is seriously addressing their demands for fair financial redress Continue Reading
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News
21 Feb 2022
Union pushes for collective bargaining around technology and data
Prospect union releases guidance on how workers and unions can engage employers over the use of technology at work, with particular emphasis on the need to include technology provisions in collective bargaining agreements Continue Reading
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Opinion
18 Feb 2022
Why culture is critical for data integration
For data integration to succeed, the business needs to foster a culture of data sharing and collaboration Continue Reading
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Feature
14 Feb 2022
Evolving a data integration strategy
Linking IT systems together is never going away, but the approach CIOs adopt is key to ensuring relevant data feeds the decision-making process Continue Reading
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Feature
10 Feb 2022
Retail’s staff engagement and happiness problem – can tech help?
Keeping staff engaged, motivated, connected and content is no easy task for retailers, but the industry is exploring new tools and techniques to improve the workplace Continue Reading
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E-Zine
10 Feb 2022
CW Benelux: Unesco members adopt AI ethics recommendation
Unesco member state have adopted an AI ethics recommendation that seeks to define a common set of values and principles to guide the development of ethical AI globally. Also read about a large-scale national cyber exercise in the Netherlands, and the Estonian government’s Siri-like digital assistant. Continue Reading
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Podcast
09 Feb 2022
Log4Shell, Ukraine and umbrella firm cyber attacks – Computer Weekly Downtime Upload podcast
Alex Scroxton joins the team to discuss the Log4j vulnerability and Russian pressure on Ukraine. Also discussed are cyber attacks on umbrella companies, neuro-diversity and junk in space Continue Reading
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News
03 Feb 2022
Danish researchers develop a socially aware robot
A new breed of robots gracefully interacts with humans in an autonomous fashion Continue Reading
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Feature
02 Feb 2022
Finland brings cryostats and other cool things to quantum computing
Not only is Finland the clear leader in refrigeration technology for quantum computers, but it also leads in fundamental research into the underlying quantum information theory Continue Reading
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News
01 Feb 2022
Dutch software engineers join campaign for research funding
Software researchers from all over Europe are sounding the alarm: to maintain a strong international competitive position, more financial resources must be committed to software research Continue Reading
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News
28 Jan 2022
British court rules in HP’s favour in Mike Lynch fraud case
What next for Mike Lynch as judge rules that HP has ‘substantially succeeded’ in its complaint against him Continue Reading
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Blog Post
20 Jan 2022
The ‘core’ of data science: McKinsey donates Kedro to Linux
Scottish-sounding management consultancy McKinsey has donated Kedro to the Linux Foundation. Build back in 2019, McKinsey launched Kedro as an open source software tool on GitHub for data ... Continue Reading
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News
12 Jan 2022
Government backs Turing Institute in bid to set global AI technical standards
The DCMS has announced an AI Standards Hub, comprising The Alan Turing Institute, the National Physical Laboratory and the British Standards Institution to set a global bar for AI technical standards Continue Reading
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E-Zine
11 Jan 2022
How Pepsi is taking digital to the max
In this week’s Computer Weekly, we talk to PepsiCo’s digital director about delivering innovation in customer experience. Our first buyer’s guide of 2022 examines hybrid cloud storage. And we find out how Arkwright and Granville from the BBC sitcom Open All Hours are inspiring retailers 40 years on. Read the issue now. Continue Reading
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Feature
10 Jan 2022
How to make AI greener and more efficient
Artificial intelligence promises both to combat the ill effects of climate change and to make the emergency worse with excessive energy use. How can AI be made greener? Continue Reading
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Feature
10 Jan 2022
How to create a sustainable continuous learning culture
How can organisations create a continuous learning culture that will militate against the so-called great resignation? We explore, using Vodafone and Deutsche Bank as cases in point Continue Reading
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Feature
06 Jan 2022
SMEs step up e-commerce ventures under shadow of Covid
A raft of smaller retailers have stepped up their e-commerce businesses during the pandemic, ranging from books to candles, rugs to togs Continue Reading
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News
31 Dec 2021
Top 10 Computer Weekly Downtime Upload podcasts of 2021
The Computer Weekly Downtime Upload podcast team began the year discussing the online fallout from the storming of the White House and finished it discussing IT and climate change, touching on bees and datacentres along the way Continue Reading
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News
29 Dec 2021
Top 10 business applications stories of 2021
2021 saw enterprise software suppliers and users envisaging a nimbler future, beyond the Covid pandemic, with more loosely coupled ERP systems, more flexible business processes, and a renewed digital-first focus on customers Continue Reading
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Opinion
22 Dec 2021
A trial relying on computer evidence should start with a trial of the computer evidence
Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
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News
15 Dec 2021
Gig economy algorithmic management tools ‘unfair and opaque’
Report published by Worker Info Exchange warns of algorithmically enabled rights abuses in the gig economy, noting the insufficient transparency of employers and the lacklustre nature of legal redress Continue Reading
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News
15 Dec 2021
Asda follows EG Group sibling in selection of Rise with SAP
Retailer is looking to improve the agility of its operations in the cloud with a move to Rise with SAP on Microsoft Azure, and to streamline its procurement with SAP Ariba Continue Reading
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Feature
10 Dec 2021
Retailers as tech firms: Next, The Very Group and others see power in the platform
Gap and Reiss are set to utilise Next’s end-to-end e-commerce service, Total Platform, in 2022, as more retailers carve out a future as part tech company Continue Reading
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E-Zine
09 Dec 2021
CW Europe: Norway embraces internet of things
Norway is becoming a centre of IoT innovation as tech developers tackle some of the country’s unique challenges, in areas such as fish farming, power distribution and monitoring of boats. Also in this issue, find out why Utrecht University media scientist José van Dijck has won an award, and read about Estonia’s country-as-a-service scheme. Continue Reading
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News
07 Dec 2021
IT Priorities 2022: ERP gets back on the horse
Automation and going cloud-first have gained significant interest for enterprise software and data management investment in the UK, according to the annual TechTarget/Computer Weekly IT Priorities 2022 survey Continue Reading
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News
02 Dec 2021
Pandora Papers: How journalists mined terabytes of offshore data to expose the world’s elites
Six hundred journalists spent over a year mining 2.94 terabytes of data that revealed offshore companies and the politicians, world leaders and celebrities who secretly owned them Continue Reading
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News
30 Nov 2021
MI6 will ‘open up’ to tech firms to innovate faster than adversaries, says chief Richard Moore
MI6 will use investment fund to back tech companies to develop long-term technologies that will help it to keep pace with China and Russia Continue Reading
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News
29 Nov 2021
UKISUG 2021: S/4 Hana skills deficit and legacy custom code hamper migration
On the opening day of its 2021 conference, the UK and Ireland SAP User Group unveils member research showing concerns that an S/4 Hana skills deficit and a surfeit of legacy customisation is retarding migration to the Hana-based ERP Continue Reading
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Opinion
25 Nov 2021
Harness data to make better business conversations
Productive business conversations require a data culture underpinned by data literacy and balanced by humanistic values Continue Reading
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News
19 Nov 2021
UK government announces safety tech challenge fund winners
The Safety Tech Challenge Fund winners will now develop technologies to limit the spread of child abuse material in encrypted environments, which the government has claimed will not be repurposed for other uses Continue Reading
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News
12 Nov 2021
New law needed to rein in AI-powered workplace surveillance
MPs and peers call for new legislation to regulate the growing use of artificial intelligence in the workplace, which is being used to surveil workers’ performance and behaviour Continue Reading
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News
11 Nov 2021
Financial Conduct Authority chooses Aiimi for improved information discovery
The Financial Conduct Authority has awarded a three-year contract to UK enterprise search firm Aiimi to enable the regulator’s staff to find documents more easily and collaborate better Continue Reading
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News
09 Nov 2021
Real Madrid teams up with Adobe to enhance global fan experience
Real Madrid is using Adobe’s Experience Cloud software to better connect with its fans in Spain and worldwide Continue Reading
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Feature
08 Nov 2021
Mining for intelligence: Why business process intelligence makes for agility
Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive Continue Reading
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Opinion
08 Nov 2021
Watching me, watching you – challenging the rise of digital surveillance at work
Unprecedented levels of digital monitoring at work is embedding a culture of surveillance, despite workers’ opposition to the practices, says Prospect Union Continue Reading
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News
04 Nov 2021
Rise with SAP attracts 11% interest from SAP customers
Research from the UK & Ireland SAP User Group has found only 11% of members plan to use SAP’s Rise with SAP business transformation as a service offering Continue Reading
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Feature
28 Oct 2021
How software can help clean up emission-intensive industries
The potential to reduce emissions by making heavy industries and commercial buildings more efficient using software is immense. We explore the field Continue Reading
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News
27 Oct 2021
TSB opens 100-seat tech centre in Scottish capital
TSB has opened its latest tech centre in Scotland while IT services provider CGI announces the creation of hundreds of UK tech jobs Continue Reading
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News
24 Oct 2021
The future of data analytics
The rise of no-code and event-driven architectures are among the developments that will shape the future of data analytics, according to Tibco’s regional chief technology officer Continue Reading
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Blog Post
15 Oct 2021
Explainable BI: eliminating the black box of human decision-making
This is guest blog post by James Fisher, Chief Product Officer, Qlik No, it’s not a typo – Explainable BI. Not to be mixed up with its close relative, Explainable AI. It is rapidly becoming ... Continue Reading
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Feature
07 Oct 2021
What lies beyond the data warehouse?
Has the traditional data warehouse finally reached the end of its life? If so, what will follow it? Will it be a hybrid? We find out Continue Reading
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News
07 Oct 2021
Ron Thompson, CDO, Nasa: Mind the data gap
Data is the crown jewels of business, but is often siloed. We speak to the chief data officer at Nasa about developing a data integration culture Continue Reading
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News
22 Sep 2021
Dreamforce 2021: Benioff declares Salesforce as net zero and Slack ubiquitous across stack
Marc Benioff, CEO and chair of Salesforce, declares his company net zero in a keynote at Dreamforce 2021 in San Francisco, alongside update on Slack integrations Continue Reading
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Blog Post
22 Sep 2021
Webcon drives low-code/no-code business process prototyping
First, there was code. Then, the Earth cooled… and then there was low-code. Sometime after, there was also no-code and ultimately we saw that sometimes the two toolsets collided in a whirl of ... Continue Reading
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News
13 Sep 2021
The digital road ahead: National Highways puts technology in the driving seat
We speak to National Highways about its multi-year plan to tech-enable the management and operations of our motorways Continue Reading
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E-Zine
07 Sep 2021
Highways England delivers a digital roadmap
In this week’s Computer Weekly, we talk to the CDIO of Highways England about her digital services and asset management plans. We explore SIEM and SOAR security tools. And we find out how McLaren Racing is using data analytics to build its cars more efficiently. Read the issue now. Continue Reading
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News
02 Sep 2021
National Highways sets out data-driven plan for Strategic Road Network
Digital twins, data sharing, predictive analytics and the use of drones all get a mention in Digital Roads five-year strategic plan Continue Reading
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Opinion
01 Sep 2021
Using geospatial data to unlock innovation in the property sector
Louise Weale from Ordnance Survey argues that geospatial data is key to unlocking business innovation in the property sector Continue Reading
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News
29 Aug 2021
Mainland Chinese businesses lead tech adoption in APAC
Chinese firms are more likely than others in Asia-Pacific to tap on artificial intelligence and business intelligence among other technologies to drive innovation Continue Reading
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News
27 Aug 2021
McLaren Racing pursues car build efficiency with Alteryx
McLaren Racing selects Alteryx analytics software in pursuit of greater car build efficiency in face of Formula 1 cost cap, and to improve fan engagement Continue Reading
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Feature
26 Aug 2021
AI more likely to complement than replace predictive analytics
The discipline of predictive analytics is likely to increase in importance as it is complemented by artificial intelligence. NHS and National Express case studies prove the point Continue Reading
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News
24 Aug 2021
Inchcape picks Rise with SAP on Google Cloud to motor on digital
Auto sector company Inchcape has chosen SAP’s Rise service on Google Cloud to drive forward its digital transformation programme Continue Reading
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News
18 Aug 2021
Thames Valley Police drops ERP system after spending £14m
Thames Valley Police exits tri-force programme to develop new enterprise resource planning software for the police Continue Reading
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Feature
17 Aug 2021
APAC buyer’s guide to robotic process automation
In this buyer’s guide on RPA, we look at where the technology fits into the broader automation landscape, and other purchase and implementation considerations Continue Reading
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News
16 Aug 2021
ICO consults public on personal data in employment practices
The ICO has launched a public consultation on employers’ use of personal data to help it provide practical guidance for both businesses and workers Continue Reading
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News
05 Aug 2021
Vodafone Spain modernises customer relationship management platform with Amdocs
Modernisation programme aims to enable Vodafone Spain to reduce the total cost of ownership and improve operational efficiency, automation and performance of its CRM system Continue Reading
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News
04 Aug 2021
Civil Service Data Challenge announces longlist of ideas to improve data use
Dragons’ Den-style Civil Service competition to elicit ideas to improve data use in government has whittled a list of 200 down to eight. Four will be chosen in December for delivery Continue Reading
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News
02 Aug 2021
Building supply chain resilience with cloud ERP
Vallen Asia’s cloud enterprise resource planning system has enabled it to scale its operations across the region and made its supply chain operations more resilient amid the pandemic Continue Reading
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News
30 Jul 2021
Hospitality firms must accelerate digital transformation to secure long-term recovery
Key retail sector must respond quickly to new post-pandemic digital-first demands and consumer behaviours to regain competitive edge, says study Continue Reading
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News
28 Jul 2021
BEIS replaces Excel-based grant system with data management portal
The Department for Business, Energy and Industrial Strategy is replacing an Excel-based system for grant applications with a data management system built by Aiimi Continue Reading
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News
27 Jul 2021
Digital manufacturing industry gets £53m government funding boost
Money will be used to create five digital manufacturing research centres, a digital supply chain innovation hub and to fund 37 industry projects Continue Reading
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News
21 Jul 2021
SAP Q2 2021: revenue down 1%, 600 new S/4 Hana signups
SAP has reported second-quarter 2021 revenue of €6.669bn, down 1% on the same year-ago quarter. Cloud revenue has increased by 11% to €2.276bn, just over one-third of the total, and 250 customers claimed for new Rise with SAP package in the quarter Continue Reading
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News
21 Jul 2021
Interview: Chano Fernandez, co-CEO of Workday – a European co-helming a Californian enterprise
Chano Fernandez, co-CEO of Workday, explains how the company’s storied and humane employee culture needs constant tending, and looks forward to a post-Covid acceleration Continue Reading
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News
19 Jul 2021
SAP invests €250m in UK economy
Investment includes a new, UK-based cloud service, two new offices, and a beefing up of SAP’s apprenticeship and internship programmes Continue Reading
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News
13 Jul 2021
Oracle’s Miranda advances customer wins against SAP for cloud applications suite
Steve Miranda, executive vice-president of applications development for Oracle globally, is showcasing three US customer wins against SAP at the supplier’s quarterly Oracle Live event Continue Reading
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Feature
07 Jul 2021
Oracle Fusion cloud applications pathways tend towards pragmatic
Oracle’s full suite of cloud applications can be a pragmatic step-by-step journey for customers – we look at some examples Continue Reading
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News
06 Jul 2021
Gulf hospitals flock to digital health to manage lifestyle diseases
The Middle East is accelerating its take-up of digital healthcare technologies following lessons learned in the Covid-19 pandemic Continue Reading
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News
05 Jul 2021
How Transport for West Midlands works with geospatial data
Covid-19 showed why greater data granularity is key, with Transport for West Midlands turning to geospatial data to understand demand for services Continue Reading
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Feature
30 Jun 2021
Lakehouse concept aims to merge data lake and data warehouse
Data lakes are big, amorphous and difficult to access, while data warehouses are costly and aimed at structured data. The data lakehouse aims at analytics in an age of unstructured data Continue Reading
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News
16 Jun 2021
Matt Hancock at CogX: ‘Huge opportunities’ ahead to exploit health data
Health secretary tells CogX 2021 conference in London that huge opportunities lie ahead in the application of analytics to pseudonymised patient data Continue Reading
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Opinion
15 Jun 2021
Why a data-driven world should consider an oath of ethics
The Hippocratic Oath is perhaps the most widely known of Greek medical texts – and such an oath is needed in data science Continue Reading
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News
11 Jun 2021
CIO interview: John Hunter of Council of Europe takes cloud route to document management
John Hunter, CIO of the Council of Europe, describes how his team has modernised the human rights organisation’s document management in the cloud Continue Reading
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Blog Post
10 Jun 2021
Why modern BI is a necessity in a post-pandemic world
This is a guest blogpost by Jay Heglar, Chief Business Officer, Domo. Contagion rate. Hospitalisation rate. Case fatality rate. We are now seeing the start of a new era where data takes a central ... Continue Reading
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E-Zine
10 Jun 2021
CW Europe: Amsterdam reins back datacentre developments over environmental concern
The construction of datacentres in the Netherlands’ Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operators to open a dialogue about sustainable datacentre industry expansion. Also in this issue, find out the state of play in the adoption of open banking across Europe. Continue Reading
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News
08 Jun 2021
Oracle and Crown Commercial Service renew MoU to continue cloud use
Oracle and the UK government’s Crown Commercial Service have renewed a memorandum of understanding for the continued use of the supplier’s cloud infrastructure and applications Continue Reading
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Definition
07 Jun 2021
Amazon QuickSight
Amazon QuickSight is a machine learning-powered business intelligence service built for the cloud under the Amazon Web Services (AWS) umbrella. Continue Reading
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News
07 Jun 2021
BT claims £2m in savings with Qlik data analytics
BT claims it has secured £2m in cost savings by putting Qlik data analytics in the hands of 1,200 members of staff in its Consumer business Continue Reading
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News
03 Jun 2021
Sapphire 2021: Klein vaunts rebooted Ariba business network as sustainability driver
At the virtual Sapphire 2021 conference, SAP CEO Christian Klein trumpeted the supplier’s procurement network, Ariba, as the core of a revamped global engine for promoting sustainable economic growth Continue Reading
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News
27 May 2021
How supply chain digitisation is paving the way to gene therapy
Big pharma has been on the frontline to vaccinate the world against Covid-19. Digitising supply chains sets them up to personalise patient care Continue Reading
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News
26 May 2021
Disabled travellers promised better train journeys by Passenger Assistance app
An app developed by UK startup Transreport for the Rail Delivery Group aims to improve train travel for disabled passengers Continue Reading
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24 May 2021
Computational storage: What is it? Why now, what for, who from?
Computational storage is an emerging architecture category, in which compute is put near storage to address I/O bottlenecks resulting from large volumes of data Continue Reading
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Podcast
21 May 2021
CyberUK, bees and datacentres, Red Cross digital mapping – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Alex Scroxton, security editor, to discuss CyberUK, bees and datacentres, and the British Red Cross’ use of digital mapping to combat Covid-19 Continue Reading
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News
18 May 2021
Government response to National Data Strategy consultation depicts data as ‘asset, not threat’
Government responds to consultation with a promise of delivery, putting an emphasis on data as an asset, not a threat, and finding respondents keen on levelling up Continue Reading
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Feature
11 May 2021
Computational storage: What is it? Why now, what for, who from?
Computational storage is an emerging architecture category, in which compute is put near storage to address I/O bottlenecks resulting from large volumes of data Continue Reading
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News
11 May 2021
How the British Red Cross harnessed digital mapping honed abroad for the domestic Covid-19 crisis
The British Red Cross and the Voluntary and Community Sector Emergencies Partnership have been putting digital mapping to work throughout the Covid-19 pandemic to help match human needs to local organisations Continue Reading
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News
07 May 2021
Monmouthshire County Council digitises HR with Zellis cloud
Monmouthshire County Council is using a cloud HR system from Zellis as part of its digital transformation programme, aimed at being lean and agile Continue Reading
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News
06 May 2021
Premier League promotes football analytics with Oracle Cloud
From season 2021-22, the Premier League will provide in-match statistics and analysis for fans, made possible by Oracle Cloud Continue Reading
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News
05 May 2021
Interview: ONS data science chief Tom Smith on government data capability
The managing director of the Office of National Statistics’ Data Science Campus, Tom Smith, describes the organisation’s data capability building activities for and across government Continue Reading
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News
05 May 2021
Cambridge scale-up company Eagle Genomics expands in India
UK data analytics life sciences-focused scale-up company Eagle Genomics announces Indian expansion to coincide with government declaration of UK-India trade partnership Continue Reading
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Feature
05 May 2021
Deploying productivity monitoring software ethically
While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy Continue Reading
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Podcast
27 Apr 2021
Uber drivers’ resistance and the gig economy – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Sebastian Klovig Skelton to discuss the legal campaign by Uber drivers for the right to be recognised as workers Continue Reading
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Feature
26 Apr 2021
How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
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News
22 Apr 2021
SAP Q1 2021: Revenue nudges up 2% year-on-year, S/4 adoption up 2.5% on prior quarter
SAP has reported first quarter 2021 revenue of €6.35bn, up 2% on the same year-ago quarter. Cloud revenue has increased by 1% year-on-year, and S/4 adoption is up 2.5% on the previous quarter Continue Reading
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News
20 Apr 2021
Drax partners with Solace to manage biomass supply chain
Event-based IT architecture helps energy provider optimise its biomass supply chain and drive greater efficiencies, but questions remain about the fundamental sustainability of biomass as an alternative to coal Continue Reading
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News
16 Apr 2021
SAP users identify data skills shortage as importance of analytics spikes
Research from the SAP UK & Ireland User Group has demonstrated a data skills dearth among users and a delay in using the SAP Hana in-memory database until full S/4 Hana ERP implementations Continue Reading
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Feature
30 Mar 2021
Data warehouse storage: Has cloud made on-premise obsolete?
There once was no alternative to building a data warehouse on-premise, but with cloud providers targeting analytics, building data warehouses on-site is looking obsolete Continue Reading
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News
24 Mar 2021
Covid-torn supply chains speed cloud adoption, says Oracle’s Miranda
Second wave of pandemic has seen some Oracle customers speed up adoption and others attend to some enterprise software housekeeping Continue Reading
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Opinion
24 Mar 2021
Employees must be given the right to disconnect
As enterprises increasingly turn to workplace monitoring technologies and more of the workforce moves to remote or hybrid working, unions are campaigning for workers’ ‘right to disconnect’ and not engage in digitally enabled work after hours Continue Reading
