Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
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Feature
08 May 2025
Early days for small language models and AI at the edge
Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading
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News
01 Nov 2022
Scotland’s Data Lab CEO Brian Hills on its ambition to change lives
Brian Hills, chief executive of The Data Lab in Scotland, on why he thinks the organisation’s mission is less about data and more about changing lives by giving people career opportunities Continue Reading
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Blog Post
31 Oct 2022
API series - Cisco ThousandEyes: Go deep, granular & adaptive on API testing
This is a guest post for the Computer Weekly Developer Network written by Joe Dougherty in his role as product solutions architect at Cisco ThousandEyes ThousandEyes monitors network ... Continue Reading
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News
26 Oct 2022
When technology lets you sleep easy
Indian mattress supplier Duroflex has taken a leaf out of mattress design in its technology implementation to double its growth in an industry dominated by unorganised players Continue Reading
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News
25 Oct 2022
One in five tech workers subject to workplace surveillance
Digital surveillance is now a common feature of the UK’s post-pandemic economy, says Prospect Union, adding to growing calls for workers to be given a greater say over how technologies are deployed in the workplace Continue Reading
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News
21 Oct 2022
Did Truss authorise ‘war risk’ provocation over Black Sea?
A UK Boeing RC-135W Rivet Joint spy plane was ordered to approach Russian territory in a Cold-War-style provocation just days after Liz Truss’s mini-budget collapsed Continue Reading
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Feature
21 Oct 2022
High data quality key to reducing supply chain disruption
What could be the role of data quality enhancement in reducing the supply chain disruption that has beset the UK economy because of Brexit, Covid, and war in Europe? Continue Reading
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Feature
20 Oct 2022
What do the US’s new software security rules mean for UK organisations?
The White House announced recently that all software supplied to the US government and its agencies needs to be secure, so what does this mean for the UK and EU security sectors? Continue Reading
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Feature
04 Oct 2022
How to design a data architecture for business success
To gain business value from data, enterprises need to get their data architecture right – and the right business leadership and culture is critical to that Continue Reading
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News
30 Sep 2022
Interview: Rachel Hilliam, chair, Alliance for Data Science Professionals
Rachel Hilliam talks about the origins, mission and future plans for the Alliance for Data Science Professionals Continue Reading
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Podcast
28 Sep 2022
Datacentres and energy, top women in tech – Computer Weekly Downtime Upload podcast
We discuss the run-in to the announcement of the Most Influential Women in UK Technology 2022 list, the datacentre market and the energy crisis, and the Alliance for Data Science Professionals Continue Reading
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News
27 Sep 2022
American football giants jet into digital age with HCLTech
US football clubs the New York Jets and New York Giants outsource their digital transformations to Indian service provider as they target improved fan engagement Continue Reading
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Blog Post
16 Sep 2022
API series - Tibco: API value imperatives: define, prioritise, build & monetise
This is a guest post for the Computer Weekly Developer Network written by Alessandro Chimera in his role as director of digitalisation strategy at enterprise data software platform company Tibco. ... Continue Reading
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Opinion
05 Sep 2022
Data-driven government needs practical steps
We should build data platforms for government with the same techniques used in creating anything digital, argues Jim Stamp, head of data at Made Tech Continue Reading
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Feature
23 Aug 2022
Bfloat16: What it is and how it impacts storage
Bfloat16 is an emerging way to handle very large numbers, developed by Google for its machine and neural learning and prediction. We look at what it means for IT and storage Continue Reading
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News
11 Aug 2022
Crown Commercial Service opens door to Salesforce
The Crown Commercial Service has agreed a Memorandum of Understanding with Salesforce to facilitate public sector access to the supplier’s products and services, including Tableau, Slack and Mulesoft Continue Reading
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News
10 Aug 2022
Waterstones’ supply chain disrupted in Blue Yonder implementation
Bookseller Waterstones is recovering from the effects of a Blue Yonder implementation that has seen authors and readers up in arms Continue Reading
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News
09 Aug 2022
Tata teams with Genesys to boost enterprise engagement with enhanced InstaCC Platform
Global digital ecosystem enabler partners with cloud-based customer experience orchestration to further transform customer engagement across platforms ranging from social to mobile Continue Reading
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Podcast
05 Aug 2022
Podcast: How storage AIOps is revolutionising hybrid cloud ops
We talk to Tintri about storage and AIOps, which is the application of AI and machine learning-based software to monitor storage infrastructure to be able to detect patterns and predict failure, the need to upgrade, and so on Continue Reading
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News
04 Aug 2022
Bayern Munich sides with Adobe to enhance global fan experience
Bayern Munich is using Adobe’s Experience Cloud and allied software to better connect with its fans in Germany and worldwide Continue Reading
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Podcast
29 Jul 2022
Green IT, nominate top tech women – Computer Weekly Downtime Upload podcast
Caroline Donnelly, Clare McDonald and Brian McKenna discuss the CW IT sustainability think-tank, the launch of the Most Influential Women in UK Technology 2022 list, and Lambeth Council in the cloud Continue Reading
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News
26 Jul 2022
Secret court asked to quash a decade of MI5 surveillance warrants following ‘systemic breaches’
The culture at MI5 was to ‘prioritise’ missions ‘over everything else’, including compliance with safeguards designed to protect the public, the UK’s most secret court heard yesterday Continue Reading
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News
26 Jul 2022
Lambeth maps future with cloud applications
With its funding dramatically cut, Lambeth Council has turned to cloud delivery of its business applications to have a simpler technology stack and be nimbler in delivering services to its 330,000 population Continue Reading
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News
19 Jul 2022
CIO interview: Michael Taylor, Mercedes-AMG Petronas Formula One
We speak to the IT director of the Mercedes-AMG Petronas Formula One team about historical data, race data and fast-paced analytics Continue Reading
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Feature
11 Jul 2022
Embedded analytics emerges to offer new level of business intelligence
Analytics suppliers are increasingly offering embedded analytics – based inside applications, often real-time, and driven by APIs – as a way to get to the next level of business intelligence Continue Reading
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Feature
05 Jul 2022
How IoT and digital twins could help CIOs meet ESG pledges
Many local authorities have set ambitious net-zero targets. Can IoT technology, allied to digital twinning, help CIOs hit them? Continue Reading
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Feature
01 Jul 2022
Tech sector efforts to root out forced labour are failing
Digitally mapping supply chains to identify forced labour and slavery is no longer a technology problem for the IT sector, but a lack of government enforcement and corporate inaction are major barriers to effective change Continue Reading
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News
30 Jun 2022
H&M Group tries Google Cloud on for size as omnichannel push gathers pace
H&M Group has tapped up Google Cloud to add data analytics and machine learning capabilities to its omnichannel strategy Continue Reading
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News
28 Jun 2022
African health charity integrates digital tools with Cognizant
IT services supplier is working with African health charity to integrate digital tools through a five-month project Continue Reading
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News
27 Jun 2022
Manchester Airports Group taps Rise with SAP service to speed recovery
Manchester Airports Group, which includes London Stansted and East Midlands as well as Manchester, has chosen SAP’s Rise package, on AWS, as it seeks to ‘build back smarter’ post-pandemic Continue Reading
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Feature
27 Jun 2022
How to track greenhouse gas emissions
Companies from a range of sectors, as well as public authorities, are using software and data analytics to track greenhouse gas emissions, partly to meet new regulatory demands Continue Reading
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News
22 Jun 2022
Uber drivers strike over pay issues and algorithmic transparency
Unionised Uber drivers take industrial action against the company over its failure to pay workers in line with a Supreme Court decision and inflation, as well as the lack of transparency around how it uses their data Continue Reading
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News
22 Jun 2022
CIO interview: Simon Liste, chief information technology officer, Pension Protection Fund
While aspects of the PPF’s three-year digital transformation plan were delayed by the pandemic, the organisation is now pressing ahead with widespread improvements to IT Continue Reading
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News
17 Jun 2022
MoD sets out strategy to develop military AI with private sector
The UK Ministry of Defence has outlined its intention to work closely with the private sector to develop and deploy a range of artificial intelligence-powered technologies, committing to ‘lawful and ethical AI use’ Continue Reading
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Opinion
13 Jun 2022
Data leaders need to overcome their fears and unlock their creativity
Author and data management consultant Caroline Carruthers argues that data leaders need to tap into their creativity to make their analytical work pay off Continue Reading
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News
10 Jun 2022
Investment firm takes Salesforce to task for lack of racial diversity
Retail investment platform Tulipshare is campaigning to hold Salesforce to account for its lack of racial diversity Continue Reading
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News
09 Jun 2022
CIO interview: Yiannis Levantis aims at total quality for Unipart IT
Unipart has a heritage in quality manufacturing and services that CIO Yiannis Levantis is building on, in part by harnessing SAP’s cloud-based business transformation service Rise Continue Reading
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Opinion
07 Jun 2022
Harnessing the promise of data from space services for a better Earth
Mark Chang, an aerospace, defence and security expert at PA Consulting, looks at the actions that organisations need to take to harness the potential of space services data Continue Reading
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Definition
13 May 2022
MicroStrategy
MicroStrategy is an enterprise business intelligence (BI) application and software vendor. Continue Reading
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News
11 May 2022
Pure to offer on-prem object storage as Snowflake data source
Pure Storage partnership with Snowflake will see the cloud data warehousing platform make use of on-prem FlashBlade fast file and object storage as a source for analytics data Continue Reading
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News
11 May 2022
Sapphire 2022: Klein majors on sustainability and supply chain resilience
At SAP’s first in-person Sapphire customer conference in three years, CEO Christian Klein and his top team revisited the themes of sustainability and supply chain resilience, which were prominent in 2020 and 2021 Continue Reading
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News
10 May 2022
How one Australian firm is creating smarter menus
Me&u’s smart menus are intelligent enough to recommend food items based on customer preferences, and even help to reduce food waste and alleviate bartender workloads during peak periods Continue Reading
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Opinion
29 Apr 2022
Totting up a decade of ones and zeros at the ODI
As the Open Data Institute turns 10, managing director Louise Burke reflects on its first decade and what comes next Continue Reading
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Podcast
28 Apr 2022
Metaverse, women in software – Computer Weekly Downtime Upload podcast
Cliff Saran joins Clare and Brian, in Caroline’s absence, to discuss the metaverse, Windows 11, the Makers Women in Software Power List, and how CIOs do technology in 2022 Continue Reading
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News
28 Apr 2022
Scotland’s tech sector recovers pre-pandemic verve
According to ScotlandIS research, the Scottish technology sector has recovered pre-pandemic levels of growth, and cyber security emerged as the hottest growth area from the industry body’s annual report Continue Reading
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News
22 Apr 2022
SAP Q1 2022: Revenue up 11%, Ukraine war impact projected to be €300m
SAP has announced first-quarter revenue of more than €7.1bn, and the Ukraine war is projected to have a €300m impact for 2022 Continue Reading
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Feature
14 Apr 2022
How algorithmic automation could manage workers ethically
Managing workers by algorithm and automated process has generated ethical problems aplenty. Can such means be pressed into the service for a more ethical mode of worker management? We find out Continue Reading
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News
13 Apr 2022
Oracle vaunts ME as employee experience platform geared to post-crisis workforce realities
Oracle has launched an employee experience platform, dubbed ME, said to be designed for post-Covid, individualistic pandemic workforce trends Continue Reading
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Feature
08 Apr 2022
Storage requirements for AI, ML and analytics in 2022
We look at what is needed for artificial intelligence and machine learning, and the pros and cons of block, file and object storage to store and access very large amounts of often unstructured data Continue Reading
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News
06 Apr 2022
A1 Digital makes right connections for intelligent empowerment of construction industry
Telco’s digital transformation subsidiary, with a business focus on the German market, announces participation in the Intelligent Empowerment of Construction Industry research project Continue Reading
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E-Zine
05 Apr 2022
Police use of AI needs overhaul to prevent abuse
In this week’s Computer Weekly, a House of Lords inquiry calls for a rethink on how police forces use AI technologies – we examine the issues. Our new buyer’s guide looks into edge datacentres. And the EU and US agree a new data protection deal to replace Privacy Shield, but will it stand up to scrutiny? Read the issue now. Continue Reading
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News
30 Mar 2022
Compensation goal finally in sight for 555 Post Office scandal victims
The subpostmaster campaign group which exposed the Post Office Horizon scandal could be close to achieving the objective it was established for, with fair compensation for its members in sight Continue Reading
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News
30 Mar 2022
UKISUG: Big majority of SAP users beset by data problems in migrating to S/4 Hana
In a survey prior to its Analytics Symposium, the UK & Ireland SAP User Group finds 61% of SAP customers say data management issues are slowing down process automation and impeding moves to S/4 Hana Continue Reading
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News
24 Mar 2022
Unipart maps way ahead with Rise with SAP service
Unipart has chosen the Rise with SAP S/4 Hana-based service as it seeks to develop further the systems integration side of its business Continue Reading
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News
18 Mar 2022
University of Reading tracks fruit tree flowering as spring breaks, with Oracle
University is working with Oracle for research to monitor fruit trees as they blossom into spring Continue Reading
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News
18 Mar 2022
Inside Al-Ikhsan’s business analytics journey
The Malaysian sportswear retailer has increased its profits and market share through its investments in business intelligence and analytics over the past five years Continue Reading
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Feature
15 Mar 2022
How data analytics drives wind turbine power generation
Data analytics and related software lies behind the burgeoning wind turbine industry, with predictive maintenance to the fore. We find out how Continue Reading
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News
11 Mar 2022
Majority of UK adults support legal right to disconnect
The introduction of ‘right to disconnect’ legislation to stop employees having to engage in work-related electronic communications outside their normal hours remains popular in the UK Continue Reading
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News
11 Mar 2022
AWS launches its first UK healthtech accelerator
A cohort of 12 startups will use AWS resources to accelerate their technology and business development, with opportunities to sell to public sector healthcare organisations at the end Continue Reading
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Blog Post
11 Mar 2022
The low-no-code series – Alveo: Lower high points in FinTech data integration
The Computer Weekly Developer Network gets high-brow on low-code and no-code (LC/NC) technologies in an analysis series designed to uncover some of the nuances and particularities of this approach ... Continue Reading
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Blog Post
09 Mar 2022
What to expect from ThoughtSpot Beyond 2022
In the past, technology conferences just happened. Pre-2019 these events were run as a normal part of our year, then in 2020 many were cancelled for obvious pandemic-related reasons, then… some ... Continue Reading
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News
08 Mar 2022
Horizon inquiry hearing sheds light on subpostmaster federation’s role in hushing up IT problems
A National Federation for Subpostmasters official had huge unexplained loss written off by Post Office despite many in the same position being convicted for crimes they didn't commit Continue Reading
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News
01 Mar 2022
Workplace surveillance ‘spiralling out of control’, says TUC
Trade union body pushes for workers to be consulted on the implementation of new technologies at work, warning that invasive surveillance practices are getting out of hand Continue Reading
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Feature
24 Feb 2022
Christal Bemont, Talend CEO: Show up as yourself
Christal Bemont, CEO of data management firm Talend, reflects on coming through difficult times in solidarity with co-workers, and how data quality assumes a heightened significance in the digital era Continue Reading
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Opinion
24 Feb 2022
The complementary strengths of AI and human intelligence
Kathy Peach, director at Nesta’s Centre for Collective Intelligence Design, describes projects the organisation supports that explore the interaction between artificial and human intelligence Continue Reading
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News
22 Feb 2022
Horizon inquiry questioning raises hopes of fair compensation for victims so far left out
Post Office Horizon scandal victims left out of current compensation schemes have had their hopes raised that the statutory public inquiry is seriously addressing their demands for fair financial redress Continue Reading
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News
21 Feb 2022
Union pushes for collective bargaining around technology and data
Prospect union releases guidance on how workers and unions can engage employers over the use of technology at work, with particular emphasis on the need to include technology provisions in collective bargaining agreements Continue Reading
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Opinion
18 Feb 2022
Why culture is critical for data integration
For data integration to succeed, the business needs to foster a culture of data sharing and collaboration Continue Reading
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Feature
14 Feb 2022
Evolving a data integration strategy
Linking IT systems together is never going away, but the approach CIOs adopt is key to ensuring relevant data feeds the decision-making process Continue Reading
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Feature
10 Feb 2022
Retail’s staff engagement and happiness problem – can tech help?
Keeping staff engaged, motivated, connected and content is no easy task for retailers, but the industry is exploring new tools and techniques to improve the workplace Continue Reading
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E-Zine
10 Feb 2022
CW Benelux: Unesco members adopt AI ethics recommendation
Unesco member state have adopted an AI ethics recommendation that seeks to define a common set of values and principles to guide the development of ethical AI globally. Also read about a large-scale national cyber exercise in the Netherlands, and the Estonian government’s Siri-like digital assistant. Continue Reading
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Podcast
09 Feb 2022
Log4Shell, Ukraine and umbrella firm cyber attacks – Computer Weekly Downtime Upload podcast
Alex Scroxton joins the team to discuss the Log4j vulnerability and Russian pressure on Ukraine. Also discussed are cyber attacks on umbrella companies, neuro-diversity and junk in space Continue Reading
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News
03 Feb 2022
Danish researchers develop a socially aware robot
A new breed of robots gracefully interacts with humans in an autonomous fashion Continue Reading
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Feature
02 Feb 2022
Finland brings cryostats and other cool things to quantum computing
Not only is Finland the clear leader in refrigeration technology for quantum computers, but it also leads in fundamental research into the underlying quantum information theory Continue Reading
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News
01 Feb 2022
Dutch software engineers join campaign for research funding
Software researchers from all over Europe are sounding the alarm: to maintain a strong international competitive position, more financial resources must be committed to software research Continue Reading
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News
28 Jan 2022
British court rules in HP’s favour in Mike Lynch fraud case
What next for Mike Lynch as judge rules that HP has ‘substantially succeeded’ in its complaint against him Continue Reading
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Blog Post
20 Jan 2022
The ‘core’ of data science: McKinsey donates Kedro to Linux
Scottish-sounding management consultancy McKinsey has donated Kedro to the Linux Foundation. Build back in 2019, McKinsey launched Kedro as an open source software tool on GitHub for data ... Continue Reading
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News
12 Jan 2022
Government backs Turing Institute in bid to set global AI technical standards
The DCMS has announced an AI Standards Hub, comprising The Alan Turing Institute, the National Physical Laboratory and the British Standards Institution to set a global bar for AI technical standards Continue Reading
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E-Zine
11 Jan 2022
How Pepsi is taking digital to the max
In this week’s Computer Weekly, we talk to PepsiCo’s digital director about delivering innovation in customer experience. Our first buyer’s guide of 2022 examines hybrid cloud storage. And we find out how Arkwright and Granville from the BBC sitcom Open All Hours are inspiring retailers 40 years on. Read the issue now. Continue Reading
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Feature
10 Jan 2022
How to make AI greener and more efficient
Artificial intelligence promises both to combat the ill effects of climate change and to make the emergency worse with excessive energy use. How can AI be made greener? Continue Reading
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Feature
10 Jan 2022
How to create a sustainable continuous learning culture
How can organisations create a continuous learning culture that will militate against the so-called great resignation? We explore, using Vodafone and Deutsche Bank as cases in point Continue Reading
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Feature
06 Jan 2022
SMEs step up e-commerce ventures under shadow of Covid
A raft of smaller retailers have stepped up their e-commerce businesses during the pandemic, ranging from books to candles, rugs to togs Continue Reading
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News
31 Dec 2021
Top 10 Computer Weekly Downtime Upload podcasts of 2021
The Computer Weekly Downtime Upload podcast team began the year discussing the online fallout from the storming of the White House and finished it discussing IT and climate change, touching on bees and datacentres along the way Continue Reading
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News
29 Dec 2021
Top 10 business applications stories of 2021
2021 saw enterprise software suppliers and users envisaging a nimbler future, beyond the Covid pandemic, with more loosely coupled ERP systems, more flexible business processes, and a renewed digital-first focus on customers Continue Reading
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Opinion
22 Dec 2021
A trial relying on computer evidence should start with a trial of the computer evidence
Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
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News
15 Dec 2021
Gig economy algorithmic management tools ‘unfair and opaque’
Report published by Worker Info Exchange warns of algorithmically enabled rights abuses in the gig economy, noting the insufficient transparency of employers and the lacklustre nature of legal redress Continue Reading
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News
15 Dec 2021
Asda follows EG Group sibling in selection of Rise with SAP
Retailer is looking to improve the agility of its operations in the cloud with a move to Rise with SAP on Microsoft Azure, and to streamline its procurement with SAP Ariba Continue Reading
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Feature
10 Dec 2021
Retailers as tech firms: Next, The Very Group and others see power in the platform
Gap and Reiss are set to utilise Next’s end-to-end e-commerce service, Total Platform, in 2022, as more retailers carve out a future as part tech company Continue Reading
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E-Zine
09 Dec 2021
CW Europe: Norway embraces internet of things
Norway is becoming a centre of IoT innovation as tech developers tackle some of the country’s unique challenges, in areas such as fish farming, power distribution and monitoring of boats. Also in this issue, find out why Utrecht University media scientist José van Dijck has won an award, and read about Estonia’s country-as-a-service scheme. Continue Reading
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News
07 Dec 2021
IT Priorities 2022: ERP gets back on the horse
Automation and going cloud-first have gained significant interest for enterprise software and data management investment in the UK, according to the annual TechTarget/Computer Weekly IT Priorities 2022 survey Continue Reading
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News
02 Dec 2021
Pandora Papers: How journalists mined terabytes of offshore data to expose the world’s elites
Six hundred journalists spent over a year mining 2.94 terabytes of data that revealed offshore companies and the politicians, world leaders and celebrities who secretly owned them Continue Reading
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News
30 Nov 2021
MI6 will ‘open up’ to tech firms to innovate faster than adversaries, says chief Richard Moore
MI6 will use investment fund to back tech companies to develop long-term technologies that will help it to keep pace with China and Russia Continue Reading
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News
29 Nov 2021
UKISUG 2021: S/4 Hana skills deficit and legacy custom code hamper migration
On the opening day of its 2021 conference, the UK and Ireland SAP User Group unveils member research showing concerns that an S/4 Hana skills deficit and a surfeit of legacy customisation is retarding migration to the Hana-based ERP Continue Reading
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Opinion
25 Nov 2021
Harness data to make better business conversations
Productive business conversations require a data culture underpinned by data literacy and balanced by humanistic values Continue Reading
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News
19 Nov 2021
UK government announces safety tech challenge fund winners
The Safety Tech Challenge Fund winners will now develop technologies to limit the spread of child abuse material in encrypted environments, which the government has claimed will not be repurposed for other uses Continue Reading
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News
12 Nov 2021
New law needed to rein in AI-powered workplace surveillance
MPs and peers call for new legislation to regulate the growing use of artificial intelligence in the workplace, which is being used to surveil workers’ performance and behaviour Continue Reading
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News
11 Nov 2021
Financial Conduct Authority chooses Aiimi for improved information discovery
The Financial Conduct Authority has awarded a three-year contract to UK enterprise search firm Aiimi to enable the regulator’s staff to find documents more easily and collaborate better Continue Reading
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News
09 Nov 2021
Real Madrid teams up with Adobe to enhance global fan experience
Real Madrid is using Adobe’s Experience Cloud software to better connect with its fans in Spain and worldwide Continue Reading
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Feature
08 Nov 2021
Mining for intelligence: Why business process intelligence makes for agility
Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive Continue Reading
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Opinion
08 Nov 2021
Watching me, watching you – challenging the rise of digital surveillance at work
Unprecedented levels of digital monitoring at work is embedding a culture of surveillance, despite workers’ opposition to the practices, says Prospect Union Continue Reading
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News
04 Nov 2021
Rise with SAP attracts 11% interest from SAP customers
Research from the UK & Ireland SAP User Group has found only 11% of members plan to use SAP’s Rise with SAP business transformation as a service offering Continue Reading