Unified communications
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.. See complete definition.
4 ways the future of telecoms is changing
Download this e-guide to discover how telecoms operators are finding their way around issues such as 'free' communication services, the steady erosion of voice revenues and the emergence of software-based networks.
News : Unified communications
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December 12, 2018
12
Dec'18
Christmas charity appeal increases donations with cloud-based comms
St Martin-in-the-Fields Charity is using a pop-up cloud contact centre from supplier Sesui to help run its annual Christmas appeal in partnership with the BBC
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November 21, 2018
21
Nov'18
Interview: Comms sector ripe for disruption as climate change takes hold
Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to ...
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October 18, 2018
18
Oct'18
Middle East gears up for 5G
The race for 5G is well and truly under way, and the UAE and Saudi Arabia are well positioned to be among the first countries in the world to deliver the benefits of this new telecoms protocol
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October 17, 2018
17
Oct'18
UCaaS supports British Medical Journal’s cloud-first ambitions
With a growing global business and a CIO intent on doing everything in the cloud, the British Medical Journal turned to unified communications-as-a-service provider RingCentral to make its comms infrastructure fit for the cloud era
In Depth : Unified communications
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What are the current SD-WAN options for enterprises?
Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading
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When networks collide: how M&A brings infrastructure together
Enterprise IT runs on networking, so fixing up the network should be a priority issue during mergers and acquisitions – but that’s not always the case. Find out how the pros manage it Continue Reading
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Digital whiteboards' remote collaboration underused by organizations
When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation. Continue Reading
Blog Posts : Unified communications
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A conference room for the future
In some ways, the recent completion of Plantronics’ $2 billion purchase of Polycom was more surprising for the amount paid than the fact that this is basically an audio headset supplier taking over ... Continue Reading
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Guidance today for a 5G/IoT World Tomorrow
This might best be achieved by engaging sponsors via sector/market/problem specific practitioner workshops to distil current good practice into draft guidance that could be used by those who will ... Continue Reading
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Collaboration, communication and more effective meetings
The last visit to Unified Comms (UC) expo in London reinforced a view that this sector is slightly misnamed. The attempt a few years ago to tack ‘and collaboration’ (UC&C) onto the end seemed ... Continue Reading
Opinion : Unified communications
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Bright future for OTT video – if the network can support it
The emergence of over the top video services is having a massive impact on underlying network technology, according to the ITP Continue Reading
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How artificial intelligence and digitisation is transforming Australia
Australia is being transformed by artificial intelligence and digitisation, particularly in areas such as education and public safety Continue Reading
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Making the case for network modernisation
It's time to break out of reactive investment mode, says Dale Vile, research director at analyst group Freeform Dynamics Continue Reading
Videos : Unified communications
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How to select a UCaaS provider amid market volatility
As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps.
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Case Study: East London homeless get e-Learning boost
Anchor House, the hostel and life skills centre for homeless people has deployed open source IT to support residents