Unified communications

Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. See complete definition.

January 13, 2022 13 Jan'22
BT appoints MD of advanced enterprise comms division, inks ABB contract

Managing director appointed for what is regarded as a likely key growth engine for UK incumbent telco’s enterprise business, moving it from a telco to a techco by expanding into services that go beyond traditional calls and lines
January 10, 2022 10 Jan'22
Qualcomm announces Microsoft collaboration to boost AR in the metaverse

Mobile chipmaker enters into collaboration with Microsoft to design custom augmented reality chips and integrate software platforms
January 04, 2022 04 Jan'22
BlueJeans and Google join forces to unlock value for remote workforces

Leading US comms provider re-bundles flagship collaboration platform so it can be preloaded on Google’s Glass Enterprise Edition 2
December 23, 2021 23 Dec'21
Avaya comms support Santa-as-a-service tracking

As sleigh bells ring, Avaya’s OneCloud contact centre services let you chart Father Christmas’s journey

What does 2022 have in store for hybrid working?

The Omicron coronavirus variant has brought a return of working restrictions. Can we be optimistic about the resilience of organisations as they try to get the best out of their workforce? Continue Reading
Avoiding the two-tier workforce in the third workplace

The new world of hybrid working is sometimes referred to as the third workplace. Yet just as firms are having to deal with the ‘great resignation’, they are in danger of unwittingly creating a two-tier workforce Continue Reading
Ensuring hybrid work works in the new normal

The hybrid business is becoming a reality, but how can firms ensure a positive employee experience and learn how to identify and manage risks? Continue Reading

Bethlehem placed in Tier 3: Inns closed. Herodian enforcement

A new variant of Covid has been detected among infants in the Bethlehem area. After receiving intelligence from a committee of experts, King Herod has decreed that all hospitality facilities will ... Continue Reading
Remote working works - and can herald a post-pandemic social revolution

Amid all the uncertainty and fear of the coronavirus pandemic, within the tech world surely one longstanding myth has been dismissed forever – the idea that remote working and employee productivity ... Continue Reading
What can we expect the new Government to deliver and when?

The manifesto … focussed on fairness, public service delivery and "place"- e.g. using infrastructure and R&D spend to bring jobs and services to the regions ... But the biggest change [will ... Continue Reading

Flexible working hours the key for increased productivity

With flexible working shifting from being a privilege to a necessity, company leaders must ensure their workers have a high-quality network service, efficient resources, hardware and cloud services, says Whit Andrews, distinguished research vice-president at Gartner Continue Reading
Security Think Tank: It’s time to secure the collaboration revolution

After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hotcakes? Continue Reading
How AXA Investment Managers supports user experience through the ‘confinement’

The head of AXA IM’s proximity services discusses the importance of creating a digital experience during the lockdown in France Continue Reading

How to select a UCaaS provider amid market volatility

As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps.