Unified communications
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.. See complete definition.



The future's looking pretty bright for telecoms
In these four articles, we discover how telecoms operators are planning on side-stepping the hurdles put in front of them by 'free' communications services such as Whatsapp, Facebook Messenger and Skype.
News : Unified communications
-
January 18, 2019
18
Jan'19
Siemens connects to world’s largest UCC deployment
German technology powerhouse Siemens AG reveals how it unified communications and collaboration for hundreds of thousands of employees worldwide
-
January 02, 2019
02
Jan'19
SMEs urged to get on board with Network Services 2 framework
Suppliers have until the end of January 2019 to sign up to the new government network services purchasing framework
-
December 31, 2018
31
Dec'18
Top 10 network stories of 2018
2018 was the year when software-defined networking, and more specifically software-defined WANs, took centre stage. We look back at a transformative year for the world of the network manager
-
December 12, 2018
12
Dec'18
Christmas charity appeal increases donations with cloud-based comms
St Martin-in-the-Fields Charity is using a pop-up cloud contact centre from supplier Sesui to help run its annual Christmas appeal in partnership with the BBC
In Depth : Unified communications
-
What are the current SD-WAN options for enterprises?
Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading
-
When networks collide: how M&A brings infrastructure together
Enterprise IT runs on networking, so fixing up the network should be a priority issue during mergers and acquisitions – but that’s not always the case. Find out how the pros manage it Continue Reading
-
Digital whiteboards' remote collaboration underused by organizations
When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation. Continue Reading
Blog Posts : Unified communications
-
A conference room for the future
In some ways, the recent completion of Plantronics’ $2 billion purchase of Polycom was more surprising for the amount paid than the fact that this is basically an audio headset supplier taking over ... Continue Reading
-
Guidance today for a 5G/IoT World Tomorrow
This might best be achieved by engaging sponsors via sector/market/problem specific practitioner workshops to distil current good practice into draft guidance that could be used by those who will ... Continue Reading
-
Collaboration, communication and more effective meetings
The last visit to Unified Comms (UC) expo in London reinforced a view that this sector is slightly misnamed. The attempt a few years ago to tack ‘and collaboration’ (UC&C) onto the end seemed ... Continue Reading
Opinion : Unified communications
-
New audiovisual connections enhance the learning experience
Being open and inclusive to individual sensory needs as well as diverse technology choices means adopting a flexible approach to AV infrastructure Continue Reading
-
Audiovisual systems need more efficient integration and management
The spread of audiovisual systems for communication and collaboration needs to be supported in a similar manner to corporate IT, not facilities management Continue Reading
-
Visual collaboration needs more than just pixels and pointers
The merging of audio-visual and information technologies presents new opportunities for collaboration and data sharing Continue Reading
Videos : Unified communications
-
How to select a UCaaS provider amid market volatility
As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps.
-
Case Study: East London homeless get e-Learning boost
Anchor House, the hostel and life skills centre for homeless people has deployed open source IT to support residents