Unified communications
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. See complete definition.
Unified Communications: the key to prospering in the new working reality of Covid-19
The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
News : Unified communications
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October 30, 2020
30
Oct'20
Nearly half of firms to increase investments in IoT despite the impact of Covid-19
Gartner research finds that a third of companies that have implemented IoT will likely have implemented AI in conjunction, with at least one IoT project with digital twins also a key driver, by 2033
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October 28, 2020
28
Oct'20
VMware: Management practices need to adapt to manage remote working
Study finds distributed working practices – office, home, on the move or hybrid – have proven business and employee engagement benefits, but leadership and business culture need updating
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October 26, 2020
26
Oct'20
Chatbots will not replace call centre agents
Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive
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October 22, 2020
22
Oct'20
Project Endeavour gets in gear to begin first public autonomous vehicle trials
Government-backed autonomous vehicle consortium adds new partners and begins field trials in three major UK cities
In Depth : Unified communications
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Webex vs. Zoom vs. Teams: Consider future needs, innovation
As organizations evaluate unified communications products from Cisco, Zoom and Microsoft, they should consider how the vendors are investing in their respective products. Continue Reading
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9 most useful unified communications features in business
The coronavirus crisis and work-from-home orders have drastically changed the UC landscape. Read our list of the features that are made for this new era of remote collaboration. Continue Reading
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Getting infrastructures in shape for the big return to work
As firms get used to a partial return to the workplace, what will this mean for those that have been charged with keeping business networks up and running during lockdown? Continue Reading
Blog Posts : Unified communications
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Remote working works - and can herald a post-pandemic social revolution
Amid all the uncertainty and fear of the coronavirus pandemic, within the tech world surely one longstanding myth has been dismissed forever – the idea that remote working and employee productivity ... Continue Reading
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What can we expect the new Government to deliver and when?
The manifesto … focussed on fairness, public service delivery and "place"- e.g. using infrastructure and R&D spend to bring jobs and services to the regions ... But the biggest change [will ... Continue Reading
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When IT Meets Christmas, Brexit, Climate Change and other intolerance
"Glory to God in the highest, and on earth peace, goodwill toward man": regardless of whether you think God likes them or is pleased with their views on: Brexit, Climate Change, How to manage the ... Continue Reading
Opinion : Unified communications
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How AXA Investment Managers supports user experience through the ‘confinement’
The head of AXA IM’s proximity services discusses the importance of creating a digital experience during the lockdown in France Continue Reading
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Why you should think before you Zoom
Feel free to use Zoom during the coronavirus lockdown, but think before you discuss anything confidential Continue Reading
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What if we find we rather like this working from home thing?
Sometimes it takes a major economic shock to change the accepted wisdom of economics and work – our working life after the coronavirus crisis might be very different Continue Reading
Videos : Unified communications
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How to select a UCaaS provider amid market volatility
As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps.
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Case Study: East London homeless get e-Learning boost
Anchor House, the hostel and life skills centre for homeless people has deployed open source IT to support residents