Unified communications
Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence and content sharing -- into a single, streamlined interface, with the goal of improving user experience (UX) and productivity.. See complete definition.
-
News
19 Aug 2025
Concierge now on call 24/7 for Zoom Phone
AI-first work platform provider unveils integration of virtual agent with phone platform to deliver concierge experience for organisations that ‘goes beyond’ basic call answering services or auto-attendants Continue Reading
-
Feature
12 Aug 2025
Industry 5.0: Applying the human touch
The second part of our look at how manufacturing and production companies are deploying new technology paradigms for efficiency and productivity gains, and what effect these are having on those employing them Continue Reading
-
News
08 Aug 2013
.jpg)
Smart Grid and the Internet of Things
Rob McNamara, executive director of SmartGrid GB, tells the story behind the UK's Smart Meter project in this presentation. Continue Reading
-
News
10 Jun 2013
National Fibre Strategies
Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe. Continue Reading
-
News
03 Jun 2013
WAN Speak Musings – Volume I
Analysts Clive Longbottom and Bob Tarzey discuss all things network related in this series of 12 short business focused articles. Continue Reading
-
News
10 Apr 2013
Mott MacDonald rolls out unified communications
Global engineering firm Mott MacDonald signs Tata Communications for a five-year unified communications deal worth over $20m Continue Reading
-
News
01 Feb 2013
Computer Weekly User Awards
The deadline for the Computer Weekly European User Awards for Networking has been extended to 8th February. Get the recognition you deserve! Continue Reading
-
News
30 Oct 2012
How will the 4G LTE roll-out benefit your business?
An EE survey of the business benefits of 4G LTE shows improved mobile working and innovation the main advantages of the superfast broadband Continue Reading
-
News
30 Oct 2012
4G services launched in 11 UK cities
EE has launched the UK’s first superfast 4G broadband services for consumers and businesses in 11 cities Continue Reading
-
News
10 Sep 2012
Alcatel-Lucent creates chief operating officer role
The COO job will be taken by its current CFO Paul Tufano as Alcatel-Lucent tries to turn around its fortunes Continue Reading
-
News
05 Sep 2012
Irish environment department goes green with Polycom
Around 900 government workers will be able to use the unified communications system for video and content sharing Continue Reading
-
News
30 Jul 2012
Vodafone appoints new CEO of Cable & Wireless Worldwide
Following the acquisition of C&WW, Vodafone has transferred its head of global enterprise to run the new venture Continue Reading
-
News
15 Jun 2012
Cisco Stemnet Challenge 10 finalists announced
Cisco and The Pearson Foundation have announced eight finalists out of 200 schools that entered the competition to plan a full-scale event in their local area Continue Reading
-
News
14 Jun 2012
BT launches One Voice app to cut roaming costs
The mobile app allows business travellers to cut costs on international calling by routing calls through their corporate VPN Continue Reading
-
News
07 Jun 2012
The Cloud Risk Framework
This unique cloud framework is designed to help organisations assess the financial risks of moving to the cloud. Continue Reading
-
News
18 May 2012
How to improve your communication with your boss
Learn how to communicate more effectively with your boss in this guide from Dr Brian Sutton and Dr Robina Chatham. Continue Reading
-
News
10 May 2012
European economy dents Cisco forecast
The stormy outlook for the European economy leads the networking firm to predict a weak quarter Continue Reading
-
News
02 May 2012
Five trends that will affect your cloud strategy
Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities. Continue Reading
-
News
02 Apr 2012
The value of mobile and social to CRM
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. Continue Reading
-
News
13 Mar 2012
Global Sourcing Trends in 2012
The latest IT outsourcing trends from global law firm Morrison & Foerster. Continue Reading
-
News
16 Feb 2012
Cisco wants EU to reconsider Microsoft Skype deal
Cisco is calling on European Union authorities to reconsider the unconditional approval of Microsoft’s $8.5bn acquisition of Skype. Continue Reading
-
News
09 Feb 2012
Cisco back on acquisition trail after record quarter
Cisco Systems has reported record revenues of $11.5bn for the second fiscal quarter that ended 28 January 2012, up 11% on the year-ago quarter, and profits of $2.6bn or 47 cents a share, up 27%. Continue Reading
-
News
06 Feb 2012
Buyer's Guide: Optimising networks for cloud computing and virtualisation
This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs need to consider for their networking strategies. Continue Reading
-
News
05 Jan 2012
Gartner: Enterprise software spending to rise by 6.4% in 2012
For 2012, Gartner expects telecommunications equipment and enterprise software to see the biggest growth in spite of the looming recession. Continue Reading
-
News
14 Dec 2011
IPV6 Transition – Why the rush ?
This report from Ovum warns that enterprises need to plan to move to the IPv6 internet addressing system even if they have IPv4 addresses available. Continue Reading
-
News
13 Dec 2011
Network reliability to win over innovation in 2012, says Cisco survey
Cisco’s first TechWatch 2012 report finds network reliability as opposed to innovation or performance is the most important factor for network architects in the new year ahead. Continue Reading
-
News
27 Oct 2011
IP network critical to video technology at FA’s St George's Park development
The Football Association (FA) is implementing the latest networking and video technology at its coaching and education centre. The St George's Park centre will be the FA's second major centre alongside Wembley, where operations are currently centred. Continue Reading
-
News
04 Feb 2011
University unified communications includes presence…and video…and IM
As University of Birmingham rolls out its first unified communications solution, it is addressing a whole host of issues from load balancing to cultural change among staff. Continue Reading