Big data analytics
Big data analytics is the process of examining big data to uncover information -- such as hidden patterns, correlations, market trends and customer preferences -- that can help organizations make informed business decisions.. See complete definition.
-
News
17 Jul 2025
Estimated 96% of EMEA financial services sector not ready for DORA
Research from data backup provider Veeam indicates that vast majority of European financial services firms do not feel ready to meet the resiliency requirements of the EU’s DORA act Continue Reading
-
News
17 Jul 2025
Terrorist potential of generative AI ‘purely theoretical’
UK terror legislation advisor takes stock of the potential for generative artificial intelligence systems to be adopted by terrorists, particularly for propaganda and attack planning purposes, but acknowledges the impact may be limited Continue Reading
-
Podcast
17 Jul 2025
Podcast: How (agentic) AI can help with unstructured data
In this podcast, MongoDB CTO Boris Bialek discusses how artificial intelligence can bring together multiple levels of corporate data to better automate processes and how agentic AI can be a key part of that Continue Reading
-
Feature
16 Jul 2025
Pure Storage profits from all-flash, as-a-service and cloud focus
Storage profile: Pure Storage evolves its all-flash offer across multiple workloads while embracing cloud models in data management, as-a-service and containerisation Continue Reading
-
News
16 Jul 2025
Securonix tackles security data deluge with AI-driven platform
As security data volumes grow and security budgets tighten, Securonix is betting on its AI-driven platform to help businesses manage threats cost-effectively, says its CEO Continue Reading
-
News
15 Jul 2025
Ada Lovelace: using market forces to professionalise AI assurance
The Ada Lovelace Institute examines how ‘market forces’ can be used to drive the professionalisation of artificial intelligence assurance in the context of a wider political shift towards deregulation Continue Reading
-
News
14 Jul 2025
Technology fuels successful FCA fight against unauthorised financial services
The UK finance regulator is using data and technology to identify websites and apps that could cause financial harm Continue Reading
-
News
11 Jul 2025
UK to create ‘governance framework’ for police facial recognition
Home secretary Yvette Cooper has confirmed UK will regulate police facial recognition, citing police reticence to deploy systems without proper governance, but declined to say if any new framework will be statutory Continue Reading
-
News
11 Jul 2025
UK online safety regime ineffective on misinformation, MPs say
A report from the Commons Science, Innovation and Technology Committee outlines how the Online Safety Act fails to deal with the algorithmic amplification of ‘legal but harmful’ misinformation Continue Reading
-
Blog Post
10 Jul 2025
How to lay solid data foundations for AI
This is a guest blogpost by Jamie Hutton, CTO of Quantexa. A Salesforce study has that around 33% of executives view AI as overhyped. But this scepticism may be misdirected. As Quantexa we are ... Continue Reading
-
Opinion
10 Jul 2025
SAP’s Christian Klein – cloud, data, AI: How to harness new engines of progress
SAP’s chief executive outlines the triadic philosophy behind the company’s approach to business AI Continue Reading
-
News
09 Jul 2025
NAO says government should employ data analytics to tackle fraud
The National Audit Office recommends public bodies share and manage data in a way that prevents fraud and saves taxpayers’ money Continue Reading
-
News
08 Jul 2025
Interview: Vivek Bharadwaj, CIO, Happy Socks
The clothing manufacturer’s IT chief has a foot in every aspect of the tech stack – and is placing data and AI at the centre of future digital strategy Continue Reading
-
News
07 Jul 2025
Tech firms complicit in ‘economy of genocide’, says UN rapporteur
A UN special rapporteur has called for technology firms operating in Israel and the Occupied Palestinian Territories to immediately halt their activities, in wider report about the role corporate entities have played in the Israeli state’s ongoing ‘crimes of apartheid and genocide’ Continue Reading
-
News
07 Jul 2025
Interview: Data processing for particle physics at Cern
We speak to Cern principal scientist Archana Sharma about pattern recognition, machine learning and quantum technology Continue Reading
-
Opinion
04 Jul 2025
From the FBI to F&A: lessons learnt in safeguarding systems and data
One chief information security officer shares her experience of marshalling what she learned at the FBI for business security, with a particular focus on finance and accounting Continue Reading
-
News
03 Jul 2025
How GoTo’s high-stakes cloud shift is powering its AI future
The Indonesian tech giant has migrated half its infrastructure to Alibaba Cloud, paving the way for AI initiatives to solve real-world business problems and support local languages Continue Reading
-
News
02 Jul 2025
DDN targets enterprise-shaped hole in its AI storage offer
Specialist in AI and HPC storage DDN has oriented towards higher performance array products more suited to the enterprise as it aims at $1bn in turnover for 2025 Continue Reading
-
News
30 Jun 2025
Gartner: Build trust in data before betting the business on AI
At its Data & Analytics Summit in Sydney, Gartner analysts advised businesses to prioritise data trust over artificial intelligence hype and outlined the coming era of autonomous business processes guided by AI agents Continue Reading
-
News
27 Jun 2025
Ciaran Martin: AI might disturb attacker-defender security balance
The founder of the National Cyber Security Centre spoke with Computer Weekly at Infosecurity Europe 2025 about how artificial intelligence might disturb the attacker-defender security equilibrium Continue Reading
-
News
27 Jun 2025
MPs propose ban on predictive policing
MPs are attempting to amend the UK government’s forthcoming Crime and Policing Bill so that it prohibits the use of controversial predictive policing systems Continue Reading
-
News
20 Jun 2025
Election workers’ data stolen in cyber breach of Oxford City Council
Oxford City Council election workers had personal information stolen by cyber attackers in an attack over the weekend of 7-8 June. The council has stated that most disrupted systems are back online Continue Reading
-
News
20 Jun 2025
UK data reforms become law
UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy Continue Reading
-
News
18 Jun 2025
Workday UK head Dan Pell: Managing AI agents requires system of record
Speaking with Computer Weekly at Workday’s Elevate 2025 event in London, its UK and Ireland general manager discussed what it will mean to manage digital labour Continue Reading
-
News
15 Jun 2025
Qualtrics targets ‘action gap’ with AI copilot
The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already using it to slash insight times from months to hours Continue Reading
-
Opinion
13 Jun 2025
Fortifying retail: how UK brands can defend against cyber breaches
The recent spate of cyber attacks on UK retailers has to be a wake-up call to build more cyber resilience into digital supply chains and fortify against social engineering attacks Continue Reading
-
News
13 Jun 2025
CIOs baffled by ‘buzzwords, hype and confusion’ around AI
Alan Trefler, CEO of Pegasystems, is scathing about big tech companies that are pushing the use of AI agents and large language models for business-critical applications Continue Reading
-
News
12 Jun 2025
Agentforce London: 78% of UK companies use agentic AI, says Salesforce
Salesforce released Digital Labour Trends survey data to coincide with its Agentforce London 2025 event that found 78% of UK organisations are using agentic AI Continue Reading
-
Feature
09 Jun 2025
Are we normalising surveillance in schools?
Children and teenagers are subjected to a vast array of surveillance technologies in schools. These are intended to keep them safe, but are we normalising surveillance for young people? Continue Reading
-
Feature
09 Jun 2025
What happens if Silicon Valley’s AI investment bubble bursts?
US tech giants are burning through unprecedented amounts of capital to develop artificial superintelligence, but authoritarian regimes around the world could keep the pursuit of a techno-utopian future alive when the bubble subsides Continue Reading
-
News
06 Jun 2025
UK ICO publishes AI and biometrics strategy
The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition Continue Reading
-
News
05 Jun 2025
FairPrice taps Google Cloud for AI-powered store
The supermarket chain will leverage generative AI and cloud technologies to enhance customer experience and streamline in-store operations, starting with its upcoming Punggol Digital District outlet Continue Reading
-
News
05 Jun 2025
UK’s error-prone eVisa system is ‘anxiety-inducing’
People experiencing technical errors with the Home Office’s electronic visa system explain the psychological toll of not being able to reliably prove their immigration status in the face of a hostile and unresponsive bureaucracy Continue Reading
-
News
04 Jun 2025
Investigatory powers: Guidelines for police and spies could also help businesses with AI
Computer Weekly talks to Muffy Calder, technology advisor to the UK’s investigatory powers commissioner, about privacy, intrusion and artificial intelligence Continue Reading
-
News
04 Jun 2025
European Commission should rescind UK data adequacy
Civil society organisations have urged the European Commissioner to not renew the UK’s data adequacy, given the country’s growing divergence from European data protection standards Continue Reading
-
News
04 Jun 2025
Interview: Manish Jethwa, chief technology officer, Ordnance Survey
The UK mapping service has moved on a long way from paper maps as it now looks to use artificial intelligence to understand, interpret and derive insights from geographical data Continue Reading
-
News
04 Jun 2025
Infosecurity 2025: SMEs feel on their own in the face of cyber attacks
Project findings to be presented at Infosecurity Europe 2025 highlight vulnerability of SMEs to cyber attack Continue Reading
-
Definition
03 Jun 2025
What is data preparation? An in-depth guide
Data preparation is the process of gathering, combining, structuring and organizing data for use in business intelligence, analytics and data science applications, as explained in this guide. Continue Reading
-
News
02 Jun 2025
Infosecurity 2025: NCA cyber intelligence head spells out trends
Will Lyne, head of cyber intelligence at the National Crime Agency, sketches out cyber criminal trends as ransomware and other attack varieties become democratised beyond Russophone, skilled software developers Continue Reading
-
News
29 May 2025
Sapphire 2025: BASF evolves business with move to SAP S/4Hana
Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times Continue Reading
-
Podcast
29 May 2025
AI compliance: Dealing with data change and proliferation
Podcast: We talk with Vigitrust CEO Mathieu Gorge about staying on top of compliance and artificial intelligence, where the danger is data that changes during AI processing and can also proliferate Continue Reading
-
News
28 May 2025
UK biometric surveillance exists in ‘legal grey area’
The rapid proliferation of ‘biometric mass surveillance technologies’ throughout the UK’s public and private sectors is taking place without legal certainty or adequate safeguards for the public Continue Reading
-
Feature
28 May 2025
AI and compliance: What are the risks?
We look at the areas of risk in artificial intelligence. Potential exposures abound, and include security and privacy issues, bias, accuracy and complete fabrication of results Continue Reading
-
News
27 May 2025
Salesforce pays $8bn for Informatica to underpin agentic AI play
Salesforce is to pay approximately $8bn for cloud data management specialist Informatica as it looks to shore up the foundations of its developing agentic AI strategy Continue Reading
-
27 May 2025
UK government outlines plan to surveil migrants with eVisa data
Electronic visa data and biometric technologies will be used by the UK’s immigration enforcement authorities to surveil migrants living in the country and to ‘tighten control of the border’, attracting strong criticism from migrant support groups Continue Reading
-
News
21 May 2025
Sapphire 2025: SAP mints business AI flywheel with Palantir on board
SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading
-
Opinion
21 May 2025
UK Fraud Bill targets benefit claimants for mass surveillance
The UK government’s proposed Fraud Bill will disproportionately place millions of benefit claimants under constant surveillance, creating a two-tier system where people are automatically suspected of wrongdoing for seeking welfare Continue Reading
-
News
21 May 2025
Vast Data launches into AI stratosphere with AgentEngine
Vast has built out into data management from its roots and will now offer customisable agentic AI agents that can tap into its existing storage, database and messaging capabilities Continue Reading
-
E-Zine
20 May 2025
Tackling the UK’s cyber threats
In this week’s Computer Weekly, we report from the National Cyber Security Centre’s annual update on the state of UK security and examine the emerging threats. The chief data officer of Standard Chartered bank discusses preparing for artificial intelligence. We also look at the networking implications of GPU-based AI datacentres. Read the issue now. Continue Reading
-
Feature
15 May 2025
Is IPSIE the game changer that SaaS security demands?
It started with an announcement in October 2024, and now it seems the vision of secure identity in the enterprise is becoming a reality. We look at the prospects for IPSIE Continue Reading
-
News
15 May 2025
Smart ball analytics proves value in rugby
Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading
-
News
14 May 2025
UK government outlines plan to surveil migrants with eVisa data
Electronic visa data and biometric technologies will be used by the UK’s immigration enforcement authorities to surveil migrants living in the country and to ‘tighten control of the border’, attracting strong criticism from migrant support groups Continue Reading
-
Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
-
Feature
08 May 2025
Early days for small language models and AI at the edge
Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading
-
News
08 May 2025
Oracle NetSuite’s Goldberg: Autonomous AI next applications phase
Speaking with Computer Weekly at SuiteConnect 2025 in London, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence in ERP is evolving Continue Reading
-
News
08 May 2025
Data streaming matures, cultural shift is key
Confluent’s Tim Berglund warns that a cultural transformation towards creating valued data products is vital even as the technology for data streaming is maturing Continue Reading
-
Feature
07 May 2025
Cloud storage for AI: Options, pros and cons
We look at cloud vs on-premise for AI workloads, why cloud is sometimes best, and the technologies speeding AI in the cloud such as parallelism and GPUDirect Continue Reading
-
News
07 May 2025
ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary
At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth Continue Reading
-
Feature
06 May 2025
How generative AI is playing out in the media industry
GenAI is proving a double-edged sword in society at large, but especially in the creative industries Continue Reading
-
Feature
06 May 2025
Driven by data: The RAF’s revamped maritime patrol capabilities
Computer Weekly visited RAF Lossiemouth to see how its fleet of Boeing P-8A surveillance aircraft, supported by NetApp storage, keep watch over the North Atlantic gap Continue Reading
-
News
06 May 2025
Interview: Joe Depa, global chief innovation officer, EY
Accounting firm EY is focused on ‘AI-ready data’ to maximise the benefits of agentic AI and enable the use of emerging frontier technologies for its business and clients Continue Reading
-
Feature
06 May 2025
Agentic AI could yield creative futures if it augments human workers
Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human workers? Or will they be agents of oppression, hell-bent on efficiency? Continue Reading
-
06 May 2025
UK MoJ crime prediction algorithms raise serious concerns
The Ministry of Justice is using one algorithm to predict people’s risk of reoffending and another to predict who will commit murder, but critics say the profiling in these systems raises ‘serious concerns’ over racism, classism and data inaccuracies Continue Reading
-
News
02 May 2025
Government and Ofcom disagree about scope of Online Safety Act
MPs heard different views from the online harms regulator and the UK government about whether and how the Online Safety Act obliges platforms to deal with disinformation Continue Reading
-
News
29 Apr 2025
Edinburgh University evaluation of NHS AI Lab finds early promise
A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading
-
News
29 Apr 2025
VeeamON shows Veeam on Linux, RAG from backup, and cloud features
Veeam showed a new Linux appliance, features in Veeam Backup & Replication that will see it run corporate backups as RAG data, and new cloud features that include Entra ID backup Continue Reading
-
Opinion
28 Apr 2025
How to tackle transformation fatigue
Alex Adamopoulos, CEO of consultancy Emergn, argues that transformation fatigue is a mounting concern for technology leaders, and suggests ways to tackle it Continue Reading
-
News
28 Apr 2025
Pharma leaders see AI revolutionising medicine
Pharmaceutical industry experts at Gitex Asia 2025 discuss how AI is revolutionising drug discovery, from accelerating clinical trials and diagnosing rare diseases to validating traditional medicines Continue Reading
-
News
25 Apr 2025
UK MoJ crime prediction algorithms raise serious concerns
The Ministry of Justice is using one algorithm to predict people’s risk of reoffending and another to predict who will commit murder, but critics say the profiling in these systems raises ‘serious concerns’ over racism, classism and data inaccuracies Continue Reading
-
Podcast
23 Apr 2025
Podcast: Quantum lacks profitability but it will come, says CEO
Computer Weekly talks to Quantum CEO Jamie Lerner about the company’s expertise in massive volumes of data and a roadmap that includes Myriad, a new file system for forever flash in the AI era Continue Reading
-
News
21 Apr 2025
Top APAC firms recognised at innovation awards
Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading
-
News
21 Apr 2025
CW Innovation Awards: Finding revenue gains from parked cars
Singapore real estate investment firm CapitaLand Investment taps machine learning models to optimise space utilisation across 23 commercial buildings and business parks Continue Reading
-
News
21 Apr 2025
CW Innovation Awards: Taking the big bang approach to reporting
A company-wide SAP revamp has transformed Bosch Global Software Technologies’ financial and HR processes, delivering granular insights and streamlined operations Continue Reading
-
News
17 Apr 2025
Standard Chartered grounds AI ambitions in data governance
The bank’s group chief data officer, Mohammed Rahim, outlines how the bank is modernising its data infrastructure and governance practices to support its AI initiatives Continue Reading
-
News
16 Apr 2025
Footballers object to processing of performance data
Football players are seeking to gain more control of their performance data through ‘stop processing’ requests, in an attempt to strike a better balance between firms’ commercial interests and the data rights of footballers Continue Reading
-
Definition
16 Apr 2025
What is a data lake?
A data lake is a storage repository that holds a vast amount of raw data in its native format until it is needed for analytics applications. Continue Reading
-
News
16 Apr 2025
Interview: Markus Schümmelfeder, CIO, Boehringer Ingelheim
The pharmaceutical giant has built a digital and data platform based on cloud and standardisation, from which it is exploring technology opportunities in AI and quantum computing Continue Reading
-
News
15 Apr 2025
Alibaba Cloud bolsters AI offerings
The Chinese hyperscaler has launched new models, tools and infrastructure upgrades for international customers following plans to advance its cloud computing and AI infrastructure Continue Reading
-
News
14 Apr 2025
Meta settles lawsuit over surveillance business model
Meta settles lawsuit over use of personal data in targeted advertising, opening up the possibility of other UK users raising legal objections to its processing Continue Reading
-
News
11 Apr 2025
AI surveillance towers place migrants in ‘even greater jeopardy’
The use of autonomous surveillance towers throughout the English coast forces migrants into increasingly dangerous routes and contributes to their criminalisation Continue Reading
-
News
11 Apr 2025
Met Police to deploy permanent facial recognition tech in Croydon
The Met Police is set deploy permanent live facial recognition cameras on street furniture in Croydon from summer 2025, but local councillors say the decision – which has taken place with no community input – will further contribute the over-policing of Black communities Continue Reading
-
News
10 Apr 2025
NetSuite bets big on built-in AI
At its customer event in Sydney, Oracle NetSuite unveiled a suite of AI-powered features integrated directly into its platform at no extra cost in a bid to make AI more accessible to customers Continue Reading
-
News
09 Apr 2025
Microsoft’s April 2025 bumper Patch Tuesday corrects 124 bugs
Microsoft is correcting 124 vulnerabilities in its March Patch Tuesday, one of which is being actively exploited in the wild, and 11 of which are ‘critical’ Continue Reading
-
News
08 Apr 2025
Government punts cyber governance code of practice for UK businesses
The Department for Science, Innovation and Technology’s cyber security minister Feryal Clark announces a cyber security code of governance for UK businesses to follow Continue Reading
-
News
07 Apr 2025
India’s tech talent adapts to AI era
IT professionals in India need to unlearn old skills and embrace artificial intelligence, automation and specialised domains as the country cements its position as a global tech hub Continue Reading
-
News
01 Apr 2025
How Singapore researchers are using AI to fight Parkinson’s disease
Singapore researchers are using Google DeepMind’s AlphaFold to understand the intricate protein interactions at play in Parkinson's disease, paving the way for potential diagnostics and treatments Continue Reading
-
News
31 Mar 2025
Reassessing UK law enforcement data adequacy
Computer Weekly takes stock of proposed changes to the UK’s law enforcement data protection rules and how it could affect data adequacy with the European Union Continue Reading
-
News
31 Mar 2025
UK law enforcement data adequacy at risk
The UK government says reforms to police data protection rules will help to simplify law enforcement data processing, but critics argue the changes will lower protection to the point where the UK risks losing its European data adequacy Continue Reading
-
News
27 Mar 2025
UK public expresses strong support for AI regulation
Most of the UK public have experienced an AI-related harm and say they want laws introduced to regulate the technology, according to national survey by the Ada Lovelace and Alan Turing Institutes Continue Reading
-
Opinion
27 Mar 2025
Unleashing the power of data: redefining UK industrial growth
There’s a barrier stopping the use of AI to boost the economy. Government data that is essential to create game-changing LLMs is not yet AI-ready Continue Reading
-
News
25 Mar 2025
Scottish police hold almost no data on facial recognition use
It is currently impossible to assess Police Scotland’s use of retrospective facial recognition for efficacy and fairness because the force does not collect meaningful information that would enable a proper evaluation Continue Reading
-
News
24 Mar 2025
Oracle plants agentic AI flag in business process automation
Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant Continue Reading
-
News
23 Mar 2025
How Jetstar is tapping data analytics
Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations Continue Reading
-
News
20 Mar 2025
Snowflake founders reveal ‘cuckoo cloud’ vision that disrupted big data
Benoit Dageville and Thierry Cruanes reveal the journey that led to their data platform, their bet against Hadoop and why they still code on weekends to stay connected to their creation Continue Reading
-
Feature
19 Mar 2025
Cinema is given a new lease of life by Danes and data
Those who think that cinema is dying out are failing to see the full picture and move with the times, according to Danish entertainment company Nordisk Film Continue Reading
-
Opinion
17 Mar 2025
Data protection and AI: what to know about new UK cyber standard
A strategic governmental steer on AI, putting guidance above rigid legislation offers the adaptability needed to innovate responsibly, contends Kiteworks executive John Lynch Continue Reading
-
News
17 Mar 2025
Online Safety Act measures come into effect
Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material Continue Reading
-
News
17 Mar 2025
How Oracle is using AI to combat financial crime
The tech giant is leveraging artificial intelligence to surface fraudulent financial transactions and improve the efficiency of financial crime investigations, offering relief to banks battling high costs and alert fatigue Continue Reading
-
News
14 Mar 2025
AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society
Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will win out Continue Reading
-
Definition
14 Mar 2025
What is unstructured data?
Unstructured data is information, in many different forms, that doesn't follow conventional data models, making it difficult to store and manage in a mainstream relational database. Continue Reading
-
News
13 Mar 2025
Driving licence data could be used for police facial recognition
The government’s Crime and Policing Bill could allow police to access the UK driving licence database for use in facial recognition watchlists, but the Home Office denies biometric data would be repurposed in this way Continue Reading
-
News
12 Mar 2025
Salesforce execs at TDX 25: Agentforce a whole system AI play
Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents Continue Reading