Information management

ANZ firms spending more on data management

Nearly nine in 10 organisations in Australia and New Zealand increased their overall spend on data management last year to cope with higher data volumes and growing use of artificial intelligence, study finds Continue Reading

By

• Stephen Withers

Salesforce pays $8bn for Informatica to underpin agentic AI play

Salesforce is to pay approximately $8bn for cloud data management specialist Informatica as it looks to shore up the foundations of its developing agentic AI strategy Continue Reading

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• Alex Scroxton, Security Editor

Headless CMS vs. decoupled CMS: What's the difference?

Both headless and decoupled CMSes support omnichannel publishing. Yet, headless systems have no native front end, whereas decoupled CMSes have an optional one. Continue Reading

By

• Tim Murphy, Site editor

Interview: Richard Masters, vice-president of data and AI, Virgin Atlantic

The airline’s data chief is applying his expertise as a PhD in astrophysics to the nitty-gritty details of using artificial intelligence to improve customer experience Continue Reading

By

• Mark Samuels

UK government outlines plan to surveil migrants with eVisa data

Electronic visa data and biometric technologies will be used by the UK’s immigration enforcement authorities to surveil migrants living in the country and to ‘tighten control of the border’, attracting strong criticism from migrant support groups Continue Reading

Essex Police discloses ‘incoherent’ facial recognition assessment

An equality impact assessment of Essex Police live facial recognition deployments is plagued by inconsistencies and poor methodology, undermining the force’s claim that its use of the technology will not be discriminatory Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Sapphire 2025: SAP mints business AI flywheel with Palantir on board

SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading

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• Brian McKenna, Enterprise Applications Editor

UK Fraud Bill targets benefit claimants for mass surveillance

The UK government’s proposed Fraud Bill will disproportionately place millions of benefit claimants under constant surveillance, creating a two-tier system where people are automatically suspected of wrongdoing for seeking welfare Continue Reading

By

• Anna Dent

Vast Data launches into AI stratosphere with AgentEngine

Vast has built out into data management from its roots and will now offer customisable agentic AI agents that can tap into its existing storage, database and messaging capabilities Continue Reading

By

• Antony Adshead, Storage Editor

Capital One pushes out data tokenisation

Organisations using the Databricks and Snowflake platforms will be able to use Capital One’s Databolt tool to secure their data Continue Reading

By

• Cliff Saran, Managing Editor

How to write a winning RFP response

Sales teams face constant pressure to write winning RFP responses. Best practices, such as personalizing responses, can help them stand out from competitors. Continue Reading

By

• Robert Peledie, 365Knowledge Ltd.

Tackling the UK’s cyber threats

In this week’s Computer Weekly, we report from the National Cyber Security Centre’s annual update on the state of UK security and examine the emerging threats. The chief data officer of Standard Chartered bank discusses preparing for artificial intelligence. We also look at the networking implications of GPU-based AI datacentres. Read the issue now. Continue Reading

Standard Chartered grounds AI ambitions in data governance

The bank’s group chief data officer, Mohammed Rahim, outlines how the bank is modernising its data infrastructure and governance practices to support its AI initiatives Continue Reading

Enterprise strategies for API management

Managing APIs requires firms to consider governance, security and lifecycle management while preparing for emerging threats and technologies such as AI Continue Reading

What is systems thinking?

Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems. Continue Reading

By

• Ben Lutkevich, Site Editor

Is IPSIE the game changer that SaaS security demands?

It started with an announcement in October 2024, and now it seems the vision of secure identity in the enterprise is becoming a reality. We look at the prospects for IPSIE Continue Reading

By

• Dan Raywood

Smart ball analytics proves value in rugby

Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

UK government outlines plan to surveil migrants with eVisa data

Electronic visa data and biometric technologies will be used by the UK’s immigration enforcement authorities to surveil migrants living in the country and to ‘tighten control of the border’, attracting strong criticism from migrant support groups Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How GenAI-driven knowledge management can enhance customer experience

Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading

By

• Madeline Bennett, Mowser Media

What is Google Drive?

Google Drive is a cloud-based storage service that allows users to store and share files online. Continue Reading

By

• Katie Terrell Hanna
• Erica Mixon
• Ivy Wigmore

Early days for small language models and AI at the edge

Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading

By

• Stephen Pritchard

Oracle NetSuite’s Goldberg: Autonomous AI next applications phase

Speaking with Computer Weekly at SuiteConnect 2025 in London, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence in ERP is evolving Continue Reading

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• Brian McKenna, Enterprise Applications Editor

Data streaming matures, cultural shift is key

Confluent’s Tim Berglund warns that a cultural transformation towards creating valued data products is vital even as the technology for data streaming is maturing Continue Reading

By

• Stephen Withers

Cloud storage for AI: Options, pros and cons

We look at cloud vs on-premise for AI workloads, why cloud is sometimes best, and the technologies speeding AI in the cloud such as parallelism and GPUDirect Continue Reading

By

• Stephen Pritchard

ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Data issues cost Australian businesses nearly A$500k annually

Research reveals Australian organisations are losing an average of nearly half a million dollars annually due to poor data integrity, hindering their ability to leverage AI and eroding their competitive edge Continue Reading

By

• Aaron Tan, Informa TechTarget

How generative AI is playing out in the media industry

GenAI is proving a double-edged sword in society at large, but especially in the creative industries Continue Reading

By

• SA Mathieson

Driven by data: The RAF’s revamped maritime patrol capabilities

Computer Weekly visited RAF Lossiemouth to see how its fleet of Boeing P-8A surveillance aircraft, supported by NetApp storage, keep watch over the North Atlantic gap Continue Reading

By

• Stephen Pritchard

Interview: Joe Depa, global chief innovation officer, EY

Accounting firm EY is focused on ‘AI-ready data’ to maximise the benefits of agentic AI and enable the use of emerging frontier technologies for its business and clients Continue Reading

By

• Mark Samuels

Agentic AI could yield creative futures if it augments human workers

Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human workers? Or will they be agents of oppression, hell-bent on efficiency? Continue Reading

By

• Marc Ambasna-Jones

UK MoJ crime prediction algorithms raise serious concerns

The Ministry of Justice is using one algorithm to predict people’s risk of reoffending and another to predict who will commit murder, but critics say the profiling in these systems raises ‘serious concerns’ over racism, classism and data inaccuracies Continue Reading

Government and Ofcom disagree about scope of Online Safety Act

MPs heard different views from the online harms regulator and the UK government about whether and how the Online Safety Act obliges platforms to deal with disinformation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Why is document version control important?

Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can improve collaboration and fact-checking. Continue Reading

By

• Laurence Hart, CGI Federal
• Geoffrey Bock, Bock & Company

The year of the ESL in UK retail

Multiple forces combining to make the electronic shelf label one of the more sought-after items to add to retailers’ tech stacks Continue Reading

By

• Ben Sillitoe

How AI can attack corporate decision-making

As AI gets embedded in corporate systems, experts warn of emerging security risks caused by influencing retrieval augmentation systems Continue Reading

By

• Cliff Saran, Managing Editor

Edinburgh University evaluation of NHS AI Lab finds early promise

A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

VeeamON shows Veeam on Linux, RAG from backup, and cloud features

Veeam showed a new Linux appliance, features in Veeam Backup & Replication that will see it run corporate backups as RAG data, and new cloud features that include Entra ID backup Continue Reading

By

• Yann Serra, LeMagIT

How to tackle transformation fatigue

Alex Adamopoulos, CEO of consultancy Emergn, argues that transformation fatigue is a mounting concern for technology leaders, and suggests ways to tackle it Continue Reading

By

• Alex Adamopoulos

Pharma leaders see AI revolutionising medicine

Pharmaceutical industry experts at Gitex Asia 2025 discuss how AI is revolutionising drug discovery, from accelerating clinical trials and diagnosing rare diseases to validating traditional medicines Continue Reading

By

• Aaron Tan, Informa TechTarget

UK MoJ crime prediction algorithms raise serious concerns

The Ministry of Justice is using one algorithm to predict people’s risk of reoffending and another to predict who will commit murder, but critics say the profiling in these systems raises ‘serious concerns’ over racism, classism and data inaccuracies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How can analytics improve content management?

Customer data and behavior analytics tools can give content managers insight into the kind of content site visitors want. Continue Reading

By

• Jordan Jones
• Scott Robinson, New Era Technology

What is a stored procedure?

A stored procedure is a set of Structured Query Language (SQL) statements that multiple programs can reuse and share to perform specific tasks. Continue Reading

By

• Rahul Awati
• Adam Hughes

Enterprise strategies for API management

Application programming interfaces are the connective tissue of the modern enterprise, driving innovation and integration. But managing them effectively requires enterprises to consider governance, security and lifecycle management while preparing for emerging threats and technologies like AI Continue Reading

By

• Aaron Tan, Informa TechTarget

Podcast: Quantum lacks profitability but it will come, says CEO

Computer Weekly talks to Quantum CEO Jamie Lerner about the company’s expertise in massive volumes of data and a roadmap that includes Myriad, a new file system for forever flash in the AI era Continue Reading

By

• Antony Adshead, Storage Editor

Top 10 document management software in 2025

Many organizations require document management software that can automate workflows, support remote access and maintain compliance. Top systems include Box and SharePoint Online. Continue Reading

By

• Christine Campbell, The Alpha Content Company

Top APAC firms recognised at innovation awards

Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading

By

• Aaron Tan, Informa TechTarget

CW Innovation Awards: Finding revenue gains from parked cars

Singapore real estate investment firm CapitaLand Investment taps machine learning models to optimise space utilisation across 23 commercial buildings and business parks Continue Reading

By

• Eileen Yu

CW Innovation Awards: Taking the big bang approach to reporting

A company-wide SAP revamp has transformed Bosch Global Software Technologies’ financial and HR processes, delivering granular insights and streamlined operations Continue Reading

By

• Ai Lei Tao

Standard Chartered grounds AI ambitions in data governance

The bank’s group chief data officer, Mohammed Rahim, outlines how the bank is modernising its data infrastructure and governance practices to support its AI initiatives Continue Reading

By

• Aaron Tan, Informa TechTarget

Footballers object to processing of performance data

Football players are seeking to gain more control of their performance data through ‘stop processing’ requests, in an attempt to strike a better balance between firms’ commercial interests and the data rights of footballers Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is a data lake?

A data lake is a storage repository that holds a vast amount of raw data in its native format until it is needed for analytics applications. Continue Reading

By

• Nick Barney, Technology Writer
• Craig Stedman, Industry Editor
• Ben Lutkevich, Site Editor

Interview: Markus Schümmelfeder, CIO, Boehringer Ingelheim

The pharmaceutical giant has built a digital and data platform based on cloud and standardisation, from which it is exploring technology opportunities in AI and quantum computing Continue Reading

By

• Mark Samuels

9 document management best practices

Organizations can follow document management best practices, such as defining goals and implementing access control, to organize and secure their content. Continue Reading

By

• Jordan Jones

Alibaba Cloud bolsters AI offerings

The Chinese hyperscaler has launched new models, tools and infrastructure upgrades for international customers following plans to advance its cloud computing and AI infrastructure Continue Reading

By

• Aaron Tan, Informa TechTarget

Meta settles lawsuit over surveillance business model

Meta settles lawsuit over use of personal data in targeted advertising, opening up the possibility of other UK users raising legal objections to its processing Continue Reading

By

• Adele Zeynep Walton

AI surveillance towers place migrants in ‘even greater jeopardy’

The use of autonomous surveillance towers throughout the English coast forces migrants into increasingly dangerous routes and contributes to their criminalisation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Met Police to deploy permanent facial recognition tech in Croydon

The Met Police is set deploy permanent live facial recognition cameras on street furniture in Croydon from summer 2025, but local councillors say the decision – which has taken place with no community input – will further contribute the over-policing of Black communities Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

8 examples of document version control

Document version control can help organizations improve their content management strategies if they choose the right approach, like labeling copies and purging old drafts. Continue Reading

By

• Laurence Hart, CGI Federal
• Christine Campbell, The Alpha Content Company

NetSuite bets big on built-in AI

At its customer event in Sydney, Oracle NetSuite unveiled a suite of AI-powered features integrated directly into its platform at no extra cost in a bid to make AI more accessible to customers Continue Reading

By

• Stephen Withers

Microsoft’s April 2025 bumper Patch Tuesday corrects 124 bugs

Microsoft is correcting 124 vulnerabilities in its March Patch Tuesday, one of which is being actively exploited in the wild, and 11 of which are ‘critical’ Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Turning data into gold: the business intelligence story

This is a guest blogpost by Phil Abbott, Director at ABS Limited. Businesses often struggle with data overload. They have mountains of information stored in their ERP systems, from transaction ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Government punts cyber governance code of practice for UK businesses

The Department for Science, Innovation and Technology’s cyber security minister Feryal Clark announces a cyber security code of governance for UK businesses to follow Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Innovating for the arts at Royal Ballet and Opera

In this week’s Computer Weekly, we find out how virtual reality and other tech innovations are helping Royal Ballet and Opera to stage world-class performances. After a spate of banking IT outages, we examine why further bank crashes are inevitable. And our new buyer’s guide looks at how to get started with small language models for AI. Read the issue now. Continue Reading

India’s tech talent adapts to AI era

IT professionals in India need to unlearn old skills and embrace artificial intelligence, automation and specialised domains as the country cements its position as a global tech hub Continue Reading

By

• Pratima Harigunani

Low code vs. BPM: Differences and similarities

Low-code development and business process management help digitize and optimize business operations. Learn how each works and how together they enable digital transformation. Continue Reading

By

• Mary K. Pratt
• Chris Tozzi

How Singapore researchers are using AI to fight Parkinson’s disease

Singapore researchers are using Google DeepMind’s AlphaFold to understand the intricate protein interactions at play in Parkinson's disease, paving the way for potential diagnostics and treatments Continue Reading

By

• Aaron Tan, Informa TechTarget

Reassessing UK law enforcement data adequacy

Computer Weekly takes stock of proposed changes to the UK’s law enforcement data protection rules and how it could affect data adequacy with the European Union Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK law enforcement data adequacy at risk

The UK government says reforms to police data protection rules will help to simplify law enforcement data processing, but critics argue the changes will lower protection to the point where the UK risks losing its European data adequacy Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK public expresses strong support for AI regulation

Most of the UK public have experienced an AI-related harm and say they want laws introduced to regulate the technology, according to national survey by the Ada Lovelace and Alan Turing Institutes Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is intelligent document processing (IDP)?

Intelligent document processing (IDP) is a type of workflow automation technology designed to automate the process of extracting data from physical papers and image-based documents. Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor

Unleashing the power of data: redefining UK industrial growth

There’s a barrier stopping the use of AI to boost the economy. Government data that is essential to create game-changing LLMs is not yet AI-ready Continue Reading

By

• Nigel Shadbolt, The Open Data Institute

Scottish police hold almost no data on facial recognition use

It is currently impossible to assess Police Scotland’s use of retrospective facial recognition for efficacy and fairness because the force does not collect meaningful information that would enable a proper evaluation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Does your organisation need an AI librarian?

An AI librarian ensures data accuracy and integrity, bridging the gap between powerful AI tools and reliable, human-validated knowledge Continue Reading

By

• Dougal Martin

Oracle plants agentic AI flag in business process automation

Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

APIs key to unlocking AI agent potential, says MuleSoft

Most Asia-Pacific IT leaders have either implemented or intend to deploy agentic AI in the next two years, but success will hinge on the implementation of APIs that AI agents rely on Continue Reading

By

• Aaron Tan, Informa TechTarget

How Jetstar is tapping data analytics

Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations Continue Reading

By

• Stephen Withers

Snowflake founders reveal ‘cuckoo cloud’ vision that disrupted big data

Benoit Dageville and Thierry Cruanes reveal the journey that led to their data platform, their bet against Hadoop and why they still code on weekends to stay connected to their creation Continue Reading

By

• Stephen Withers

Cinema is given a new lease of life by Danes and data

Those who think that cinema is dying out are failing to see the full picture and move with the times, according to Danish entertainment company Nordisk Film Continue Reading

By

• Matthew Staff

Former subpostmaster to sue Post Office and Fujitsu for judgment ‘obtained by fraud’

Lee Castleton, one of a group of seven former subpostmasters who began the fight against the Post Office in 2009, triggers ‘seismic’ shift in Post Office scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Data protection and AI: what to know about new UK cyber standard

A strategic governmental steer on AI, putting guidance above rigid legislation offers the adaptability needed to innovate responsibly, contends Kiteworks executive John Lynch Continue Reading

By

• John Lynch

Online Safety Act measures come into effect

Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What on earth is data lineage?

This is a guest blogpost by Steve Neat, general manager, EMEA, Solidatus Perhaps you’ve heard someone mention “data lineage” in a meeting. You might have nodded along while secretly wondering what ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

How Oracle is using AI to combat financial crime

The tech giant is leveraging artificial intelligence to surface fraudulent financial transactions and improve the efficiency of financial crime investigations, offering relief to banks battling high costs and alert fatigue Continue Reading

By

• Aaron Tan, Informa TechTarget

AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society

Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will win out Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is unstructured data?

Unstructured data is information, in many different forms, that doesn't follow conventional data models, making it difficult to store and manage in a mainstream relational database. Continue Reading

By

• Nick Barney, Technology Writer
• Katie Terrell Hanna
• Craig Stedman, Industry Editor

What is taxonomy in computing?

Taxonomy is the science of classification according to a predetermined system, with the resulting catalog used to provide a conceptual framework for discussion, analysis or information retrieval. Continue Reading

By

• Paul Kirvan
• Rahul Awati

Driving licence data could be used for police facial recognition

The government’s Crime and Policing Bill could allow police to access the UK driving licence database for use in facial recognition watchlists, but the Home Office denies biometric data would be repurposed in this way Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is a web development framework (WDF)?

A web development framework is a set of resources and tools for software developers to build and manage web applications, web services and websites, as well as to develop application programming interfaces (APIs). Continue Reading

By

• Paul Kirvan
• Robert Sheldon

Salesforce execs at TDX 25: Agentforce a whole system AI play

Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Singapore Airlines to roll out Salesforce Agentforce

Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences Continue Reading

By

• Aaron Tan, Informa TechTarget

7 biggest document management challenges

A document management strategy helps organizations protect and retrieve files. Yet, content managers often struggle with governance and system integration. Continue Reading

By

• Jordan Jones

UK government under-prepared for catastrophic cyber attack, hears PAC

The Commons Public Accounts Committee heard government IT leaders respond to recent National Audit Office findings that the government’s cyber resilience is under par Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

2024: the year misconfigurations exposed digital vulnerabilities

Small configuration errors cascaded into major outages during 2024. Mike Hicks, from Cisco ThousandEyes, propounds techniques to defend digital resilience against tales of the unexpected Continue Reading

By

• Mike Hicks

Government to create digital sourcing strategy

Government officials revealed to the Public Accounts Committee that it will develop a sourcing strategy for digital technology, steering departments on what to build themselves and what to procure Continue Reading

By

• Lis Evenstad

What is data cleansing (data cleaning, data scrubbing)?

Data cleansing, also referred to as data cleaning or data scrubbing, is the process of fixing incorrect, incomplete, duplicate or otherwise erroneous data in a data set. Continue Reading

By

• Stephen J. Bigelow, Senior Technology Editor
• Craig Stedman, Industry Editor

NHS chief data officers concerned by FDP roll-out

The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption Continue Reading

By

• Lis Evenstad

Going beyond search: Elastic’s observability and security play

Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation Continue Reading

By

• Aaron Tan, Informa TechTarget

TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform

Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

How to choose the right document management system

With numerous options to peruse, picking the right document management system requires a careful examination of its tools and features. Continue Reading

By

• George Lawton

7 data storytelling examples: How to turn data into stories

Various techniques can be used to tell data stories. Here are seven examples of data storytelling approaches implemented by practitioners to create effective stories. Continue Reading

By

• Ted Cuzzillo, Datadoodle