Information management

10 top benefits of business intelligence for companies

By using BI tools to analyze data and drive better business decisions, organizations can improve their operations and gain the benefits and advantages outlined here. Continue Reading

By

• Donald Farmer, TreeHive Strategy

Traditional BI vs. self-service BI: Differences and uses

Traditional and self-service business intelligence are different approaches to BI initiatives. Here's what you need to know to decide which is right for your BI needs. Continue Reading

By

• Chris Tozzi

Data bill aims to boost police and NHS productivity

In this week’s Computer Weekly, the government’s new data bill promises to improve productivity and efficiency for the NHS and police, but will it ensure privacy as well? We talk to Dell’s global CTO about how the IT giant sees the AI boom playing out. And we examine which industries stand to benefit most from the collaboration opportunities of virtual reality. Read the issue now. Continue Reading

Virtual collaboration within and across industries – promises and challenges

New technologies enable intuitive and realistic visual and auditory landscapes that put users within applications. We look at which industries will likely illustrate the impact of virtual collaboration in commercial environments Continue Reading

By

• Martin Schwirn, Computer Weekly

What is augmented analytics?

Augmented analytics is the use of machine learning (ML) and natural language processing (NLP) to enhance data analytics, data sharing and business intelligence. Continue Reading

By

• Scott Robinson, New Era Technology

What is dimensionality reduction?

Dimensionality reduction is a process and technique to reduce the number of dimensions -- or features -- in a data set. Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor

Interview: Niall Robinson, head of product innovation, Met Office

Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading

By

• Mark Samuels

Data classification: What, why and who provides it

You need to know where your data is, what it is, its governance requirements and relationship to the rest of your data. We look at data classification and how AI can help Continue Reading

By

• Stephen Pritchard

Interview: James Fleming, CIO, Francis Crick Institute

Helping to cure cancer with computers puts digital leadership on another level – and the world-leading research institute is turning to data science and artificial intelligence to achieve its groundbreaking goals Continue Reading

By

• Mark Samuels

Interview: Rahul Todkar, head of data and AI, Tripadvisor

The travel website generates huge amounts of data – as a result, artificial intelligence offers equally huge opportunities for the business and its customers Continue Reading

By

• Mark Samuels

How Formula One works with AWS to drive data insights

We speak to Formula One's lead cloud architect, Ryan Kirk, and AWS about a partnership that strives to deliver data for greater fan engagement Continue Reading

By

• Cliff Saran, Managing Editor

How FPT Software is expanding its footprint in APAC

Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue Reading

By

• Aaron Tan, Informa TechTarget

AI governance: mapping the road ahead  

The global AI regulatory landscape appears to be evolving in a challenging direction, leaving global organisations struggling to identify where and when they may be subject to AI regulatory obligations   Continue Reading

By

• Miriam Everett, partner and global head of data and privacy, Herbert Smith Freehills

What is named entity recognition (NER)?

Named entity recognition (NER) is a natural language processing (NLP) method that extracts information from text. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Nick Barney, Technology Writer

How Manulife is empowering sales and call centre agents with AI

Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading

By

• Aaron Tan, Informa TechTarget

Top 5 free and open source ECM software

For small businesses that lack significant budgets, these five free and open source ECM systems can help organize digital content and improve employee productivity. Continue Reading

By

• Christine Campbell, The Alpha Content Company

What is Microsoft Visual FoxPro (VFP)?

Microsoft Visual FoxPro (VFP) is an object-oriented programming (OOP) environment with a built-in relational database engine. Continue Reading

By

• Rahul Awati
• Craig Stedman, Industry Editor
• Jessica Sirkin

Prudential taps AI to improve health insurance experience

Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading

By

• Aaron Tan, Informa TechTarget

Kenyan workers win High Court appeal to take Meta to trial

Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading

By

• Adele Zeynep Walton

What is a business intelligence dashboard (BI dashboard)?

A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Shaun Sutner, Senior News Director

What is an inductive argument?

An inductive argument is an assertion that uses specific premises or observations to make a broader generalization. Continue Reading

By

• Mary E. Shacklett, Transworld Data
• Rahul Awati

CW EMEA: Legally bionic

In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading

Europol provides detail on Ghost encrypted comms platform takedown

Law enforcement bodies from across the world have revealed how they collaborated to bring down encrypted network Ghost and the new ways of working that have been established with Europol at the centre Continue Reading

Dell CTO: Enterprise AI poised to take off in 2025

After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading

By

• Aaron Tan, Informa TechTarget

Labour’s 10-year health service plan will open up data sharing

To save the health service, Labour is focusing on bolstering the NHS app and enabling greater sharing of patient records in England Continue Reading

By

• Cliff Saran, Managing Editor

Delivering Olympic IT

In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading

Techcombank’s tech investments set to fuel record profit

The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading

By

• Ai Lei Tao

How Philippine Airlines is transforming customer experience

The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading

By

• Aaron Tan, Informa TechTarget

What is information rights management (IRM)?

Information rights management (IRM) is a discipline that involves managing, controlling and securing content from unwanted access. Continue Reading

By

• Paul Kirvan
• Lauren Horwitz, Cisco

What is records management?

Records management is the supervision and administration of digital or paper records, regardless of format. Continue Reading

By

• Paul Kirvan

What is real-time business intelligence (RTBI)?

Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading

By

• Scott Robinson, New Era Technology
• Andrew Zola

NCSC chief warns of gap in cyber threats and defence capabilities

The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

F1 real time data: A Computer Weekly Downtime Upload podcast

We speak to AWS and the lead cloud architect at F1 about the immense data processing and analysis that takes place Continue Reading

By

• Cliff Saran, Managing Editor

Applying IT observability to deliver business metrics

The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading

By

• Cliff Saran, Managing Editor

Tech and digital skills key to improving police productivity

The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

OCR vs. IDP: What's the difference?

OCR and IDP both extract text from images, but IDP can analyze a text's meaning. Explore the key differences between these related but distinct technologies. Continue Reading

By

• Tim Murphy, Site editor

UK government unveils AI safety research funding details

Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Hillingdon Council commits £9m to tech revamp in digital strategy

Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Google launches Parallelstore file storage at cloud AI training

Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Trusting the Cybercab with software quality

“We expect software to work perfectly,” the CEO of Dyntatrace, Rick McConnell proclaimed at the opening of the company’s European Innovate event in Amsterdam. This should not be an aspiration, but ... Continue Reading

By

• Cliff Saran, Managing Editor

How to create a knowledge-sharing culture

With more access to knowledge across an organization, employees are more collaborative, more engaged and better performing -- and are eager to share these skills with their peers. Continue Reading

By

• Christine Campbell, The Alpha Content Company

UK and US pledge closer working on children’s online safety

In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is Oracle?

Oracle is one of the largest vendors in the enterprise IT market and the shorthand name of its flagship product, a relational database management system (RDBMS) that's formally called Oracle Database. Continue Reading

By

• Gavin Wright
• Craig Stedman, Industry Editor

6 information governance best practices

An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

Top 8 e-signature software providers for 2025

E-signature software can reduce paper costs and improve productivity across departments. Organizations can explore the following eight software options to fit their business needs. Continue Reading

By

• Christine Campbell, The Alpha Content Company

Why responsible AI is a business imperative

Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading

By

• Mary Branscombe, Computer Weekly

Data and technology key to the future of the subsurface, report says

The report highlights the important role of the subsurface, but lack of accessible data and the likely need for new policy and regulation on the use of new technologies are barriers to future sustainable and efficient use Continue Reading

By

• Lis Evenstad

Local councils need ‘better support’ to buy AI responsibly

The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is self-service business intelligence (self-service BI)?

Self-service business intelligence (BI) is an approach to data analytics that enables nontechnical business users to access and explore data sets. Continue Reading

By

• Nick Barney, Technology Writer
• Scott Robinson, New Era Technology
• Craig Stedman, Industry Editor

GenAI edges closer to enterprise maturity

While many organisations are piloting generative AI applications, few have mature production roll-outs, according to a survey of Computer Weekly readers worldwide Continue Reading

By

• Cliff Saran, Managing Editor

APAC organisations embrace generative AI

Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading

By

• Aaron Tan, Informa TechTarget

How to make the CMO your best friend

Chief marketing officers are more reliant than ever on their CIO colleagues - but it's a relationship that can, and should, work to their mutual benefit Continue Reading

By

• Robert Grimsey

Businesses are getting some value from AI, but struggling to scale

Survey from KPMG reveals IT leaders struggling to keep up with the pace of technology innovation Continue Reading

By

• Cliff Saran, Managing Editor

What is a records retention schedule?

A records retention schedule is a policy that defines how long paper and electronic content must be kept and provides disposal guidelines for how those items should be discarded. Continue Reading

By

• Katie Terrell Hanna
• Paul Kirvan
• Ben Cole, Executive Editor

How UEM Sunrise is driving transformation with Salesforce and AI

Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading

By

• Aaron Tan, Informa TechTarget

NetApp E-series: Not part of the big message, but here to stay, says CEO

We asked NetApp about its high-performance computing-focused E-series block storage arrays and found inconsistent messaging but ultimately a commitment from CEO George Kurian to retain it Continue Reading

By

• Antony Adshead, Storage Editor

Splunk and Cisco integration moving apace

Splunk is rapidly integrating with Cisco’s technology to enable seamless transitions between their platforms while delivering advanced threat detection capabilities Continue Reading

By

• Aaron Tan, Informa TechTarget

Compare information governance vs. records management

Information governance focuses on the framework organizations follow to manage information, whereas records management centers around the lifecycle of digital and physical records. Continue Reading

By

• Jordan Jones
• Demetra Edwards, TechTarget

NetApp maintains push to data management for AI

From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading

By

• Antony Adshead, Storage Editor

Powering Britain’s economy – datacentres gain in status

In this week’s Computer Weekly, the UK government has finally classified datacentres as critical national infrastructure – we ask, what took it so long? We assess the impact of the EU’s new energy efficiency rules on datacentre operators. And we discuss the power of information and diversity with the chief data officer at Legal & General. Read the issue now. Continue Reading

Home Office eVisa scheme is ‘broken’, says Open Rights Group

Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Benioff’s Agentforce gambit might just work

At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Are electronic signatures legally binding?

Remote and hybrid work have fast-tracked many digital initiatives, including electronically signing legal documents. But e-signatures' legal background has a long history. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

UN body urges ‘globally inclusive and distributed’ AI governance

A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI: From exploration to production – five case studies on GenAI in action

Many organisations are testing out uses for generative AI, but how are they getting on? We speak to five early adopters to find out the lessons learned so far Continue Reading

By

• Mark Samuels

M1 ditches 70% of legacy systems in cloud transformation drive

Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading

By

• Aaron Tan, Informa TechTarget

Europol provides detail on Ghost encrypted comms platform takedown

Law enforcement bodies from across the world have revealed how they collaborated to bring down encrypted network Ghost and the new ways of working that have been established with Europol at the centre Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is corporate performance management (CPM)?

Corporate performance management (CPM) encompasses the processes and methodologies used to align an organization's strategies and goals to its plans and actions as a business. Continue Reading

By

• Paul Kirvan
• Kate Brush

Workers and business leaders have different views on GenAI uses

Employees are using GenAI primarily for spelling and grammar checking, while business chiefs are using it for data analysis Continue Reading

By

• Cliff Saran, Managing Editor

Public digital transformation will be challenged by austerity

Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft adds $30-a-month business chat AI assistant to Copilot

The software giant has introduced AI-powered features, including Python code generation in Excel Continue Reading

By

• Cliff Saran, Managing Editor

Salesforce’s agentic AI platform to transform business automation

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration Continue Reading

By

• Aaron Tan, Informa TechTarget

What is actionable intelligence?

Actionable intelligence is information that can be immediately used or acted upon, either tactically in direct response to an evolving situation, or strategically as the result of data analytics or some other assessment. Continue Reading

By

• Paul Kirvan
• Stephen J. Bigelow, Senior Technology Editor

Olam Agri to deploy S/4Hana on AWS

Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks Continue Reading

By

• Aaron Tan, Informa TechTarget

Will autonomous weapons make humans passive participants in war?

Experts warn the emergence and adoption of AI-powered military systems may eventually push battlefield decision-making beyond the limits of human cognition Continue Reading

By

• Kyle Hiebert, Computer Weekly

What is NoSQL (Not Only SQL database)?

NoSQL is an approach to database management that can accommodate a wide variety of data models, including key-value, document, columnar and graph formats. Continue Reading

By

• Kinza Yasar, Technical Writer
• Craig S. Mullins, Mullins Consulting
• Jack Vaughan

Municipal makeover: Indian cities embrace cutting-edge tech

From AI-powered stray dog management to blockchain-secured building permission certificates, municipal corporations across India are ditching outdated processes for digital tools Continue Reading

By

• Pratima Harigunani

Lord introduces bill to regulate public sector AI and automation

A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Data sharing for immigration raids ferments hostility to migrants

Data sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK and others sign first ‘binding’ treaty on AI and human rights

The UK, US and EU have all signed a treaty from the Council of Europe that aims to mitigate the threat AI poses to human rights, democracy and the rule of law, but commentators say it lacks enforcement mechanisms and creates loopholes Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is SPSS (Statistical Package for the Social Sciences)?

SPSS (Statistical Package for the Social Sciences), also known as IBM SPSS Statistics since 2009, is a user-friendly software package used for the analysis of statistical data and to make data-driven decisions. Continue Reading

By

• Rahul Awati

Storage technology explained: Vector databases at the core of AI

We look at the use of vector data in AI and how vector databases work, plus vector embedding, the challenges for storage of vector data and the key suppliers of vector database products Continue Reading

By

• Antony Adshead, Storage Editor

Ada Lovelace Institute warns NHS against deploying genomics AI

A report has found that widespread use of artificial intelligence-powered genomic health prediction in the NHS could lead to privacy and ethical issues, discrimination and dependency on the private sector Continue Reading

By

• Lis Evenstad

The journey to human-machine symbiosis

Ali Shafti, the head of human-machine understanding at Cambridge Consultants argues that empathic computers are closer to reality than we might think Continue Reading

By

• Ali Shafti

Unilever calls on Accenture to drive AI business efficiency

Manufacturer Unilever is already using AI for advanced data analytics, but is now exploring how to use Accenture’s GenAI platform Continue Reading

By

• Cliff Saran, Managing Editor

ANZ CIOs to prioritise cyber security investments in 2025

Cyber security remains high on the agenda for ANZ CIOs, followed by data analytics, cloud and generative AI Continue Reading

By

• Aaron Tan, Informa TechTarget

The flight to data success

In this week’s Computer Weekly, we look at how Manchester Airport Group has set course to become the world’s most intelligent airport through its data-led approach. After much hype about artificial intelligence, we look at the failings of AI initiatives as the tech hits roadblocks, as well as explore what can be done to improve success. And we take a peek at what support networks are available to those new in the CISO role. Read the issue now. Continue Reading

Sony Research, AI Singapore to refine Sea-Lion for Tamil

Sony Research and AI Singapore are collaborating to enhance the Sea-Lion LLM for Tamil, a language spoken in Southeast Asia and India Continue Reading

By

• Aaron Tan, Informa TechTarget

AI hype hits reality roadblock

 Continue Reading

What is data storytelling?

Data storytelling is the process of translating complex data analyses into understandable terms to inform a business decision or action. Continue Reading

By

• Paul Kirvan
• Alexander S. Gillis, Technical Writer and Editor
• Nicole Laskowski, Senior News Director

Resetting our relationship with data

We need to have an open and honest debate about data, data collection and, just as important, the timely disposal of the information when it is no longer needed.While there are many good reasons ... Continue Reading

By

• Cliff Saran, Managing Editor

What is ad hoc analysis?

Ad hoc analysis is a business intelligence (BI) process designed to answer a specific business question by using company data from various sources. Continue Reading

By

• Rahul Awati
• Katie Terrell Hanna
• Jacqueline Biscobing, Senior Managing Editor, News

What is business intelligence architecture (BI architecture)?

A business intelligence architecture is a framework for the various technologies an organization deploys to run business intelligence and analytics applications. Continue Reading

By

• Kinza Yasar, Technical Writer
• Mary K. Pratt

Retailers question using live facial recognition for shoplifting

Retailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The top 7 enterprise content management certifications

These enterprise content management certifications can help business and IT professionals advance their careers and get more out of their company's content systems. Continue Reading

By

• Christine Campbell, The Alpha Content Company

Chief data officers highlight data integrity woes

In a report from the company co-founded by web inventor Tim Berners-Lee, CDOs discuss the challenges of artificial intelligence and using increasing amounts of personal data Continue Reading

By

• Cliff Saran, Managing Editor

Key-value flash targets more efficient data storage

We look at key-value storage, which promises much greater I/O efficiency and longer flash drive lifespans, but may be constrained by limited use cases and lukewarm productisation efforts Continue Reading

By

• Antony Adshead, Storage Editor

Government funds research to tackle extreme weather

Researchers will use data gathered from monitoring rivers, weather conditions and ground water saturation to improve flood and drought defences Continue Reading

By

• Cliff Saran, Managing Editor

AI hype hits reality roadblock

Recent surveys point to failings of artificial intelligence initiatives to achieve business objectives and deliver return on investment Continue Reading

By

• Cliff Saran, Managing Editor

Met Police deploy LFR in Lewisham without community input

The Met’s latest live facial recognition deployment in Catford has raised concerns over the lack of community engagement around the police force’s use of the controversial technology Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor