Information management
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Feature
17 Jan 2024
Helsinki: The trailblazing smart city
Helsinki has transitioned from modelling the best of smart city innovation to becoming a fully-fledged smart city Continue Reading
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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E-Zine
28 Nov 2023
Datacentres or green belt? Why the UK has to choose
In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading
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News
24 Nov 2023
UK police plan national roll-out of facial-recognition phone app
UK police chiefs plan to expand use of facial-recognition technology through a nationwide roll-out of mobile-based tools and increases in retrospective facial-recognition, but oversight problems persist Continue Reading
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News
23 Nov 2023
DWP to surveil bank accounts of benefit claimants for fraud
The UK government has outlined how it plans to tackle benefit fraud by giving the Department for Work and Pensions new powers compelling banks to collect and share data on claimants’ bank accounts Continue Reading
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News
22 Nov 2023
Palantir awarded NHS FDP data contract
NHS England has awarded a £330m, seven-year contract to US data specialist Palantir, prompting concerns from data privacy practitioners Continue Reading
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News
22 Nov 2023
Boomi doubles down on AI and automation
Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney Continue Reading
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Definition
20 Nov 2023
object-centric process mining
Object-centric process mining (OCPM) is a data science technique to help businesses discover, assess, validate and improve interrelated workflows and processes. Continue Reading
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News
20 Nov 2023
AI productivity gains could result in four-day weeks for millions
Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks Continue Reading
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News
20 Nov 2023
NHS England hits 90% target for electronic patient records
Some 90% of trusts in NHS England have adopted electronic patient records in hospitals, ahead of government schedule Continue Reading
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Definition
17 Nov 2023
5V's of big data
The 5 V's of big data -- velocity, volume, value, variety and veracity -- are the five main and innate characteristics of big data. Continue Reading
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E-Zine
17 Nov 2023
CW APAC: Trend Watch: Generative AI in APAC
Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it’s being deployed in healthcare, Australia’s GenAI journey, the technology’s relationship with the cloud and Red Hat’s issues with source code. Continue Reading
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News
17 Nov 2023
US civil society groups demand better conditions for AI workers
Some 24 US civil society groups and unions and have written a letter to the US Senate asking for action to improve the working conditions of the people who train and maintain their artificial intelligence systems Continue Reading
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News
17 Nov 2023
Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life
Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be of business moment Continue Reading
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News
17 Nov 2023
Capgemini and Heathrow strike deal to enhance passenger experience
Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading
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News
16 Nov 2023
Workato CEO calls for new automation mindset
Workato CEO Vijay Tella urges organisations to go beyond the ‘mechanistic glue’ of automating manual processes and embrace a new automation mindset that focuses on transforming their business Continue Reading
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News
16 Nov 2023
Outgoing police tech watchdog warns of declining oversight
The outgoing biometrics and surveillance camera commissioner for England and Wales discusses police deployment of powerful new surveillance technologies, and the declining state of oversight in this area Continue Reading
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News
16 Nov 2023
Cancer Research UK uses AWS for payments and trial search function
Charity Cancer Research UK has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials Continue Reading
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News
16 Nov 2023
SAP sustainability study reveals UK businesses lack funding
An annual sustainability study by SAP reveals UK businesses are on the right track, but still face barriers in the long run Continue Reading
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News
15 Nov 2023
PeopleSpot dishes out people-related advice
The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities Continue Reading
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Feature
14 Nov 2023
Industry 5.0: What is it and what does its future hold?
As Industry 5.0 becomes a more popular topic of conversation in the business tech world, critics have come out to question its legitimacy as a revolution instead of a progression Continue Reading
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E-Zine
14 Nov 2023
The UK AI Safety Summit – what did it achieve?
In this week’s Computer Weekly, we look back at the UK government’s AI Safety Summit and assess what it achieved – and what it didn’t. Our latest buyer’s guide examines the future of business software and modernising legacy applications. And we find out how the UK Product Security and Telecommunications Infrastructure Act aims to protect your smart devices. Read the issue now. Continue Reading
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Definition
14 Nov 2023
business intelligence dashboard
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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News
10 Nov 2023
UN disarmament body calls for global action on autonomous weapons
UN draft resolution highlighting the dangers of autonomous weapons passes with overwhelming majority Continue Reading
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Opinion
10 Nov 2023
As the jobs market evolves, maximise opportunities, mitigate AI risk
Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading
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Definition
09 Nov 2023
self-service business intelligence (self-service BI)
Self-service business intelligence (BI) is an approach to data analytics that enables business users to access and explore data sets even if they don't have a background in BI or related functions such as data mining and statistical analysis. Continue Reading
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News
09 Nov 2023
UK government does not see need for specific AI legislation
The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms Continue Reading
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News
09 Nov 2023
Why IT governance is a coding issue
Two new pieces of research point to benefits of policy as code Continue Reading
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News
09 Nov 2023
How Village Roadshow modernised ITSM with cloud
Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Freshworks' cloud-based ITSM service Continue Reading
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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Blog Post
08 Nov 2023
Teaching AI common sense an old problem ChatGPT foregrounds
This is a guest blogpost by Jim Webber, Chief Scientist, Neo4j Is the best way to end the LLM hallucination problem to teach it some basic logic? Great as they are, we’re starting to have to deal ... Continue Reading
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News
08 Nov 2023
AI Summit not the place for human rights, says French finance minister
Despite commitments at the UK’s AI Safety Summit to respect and protect human rights, the French finance minister said it was not the right forum to discuss signatories' human rights records Continue Reading
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08 Nov 2023
CDO interview: Lalo Luna, global head of strategy and insights, Heineken
The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading
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Blog Post
07 Nov 2023
We need to give AI more time (series)
This is a guest blogpost by, Evan Kaplan, CEO, InfluxData. Two contrasting forces are driving the AI revolution: generative AI (GenAI), known for its creative prowess, and real-world applications ... Continue Reading
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News
07 Nov 2023
AI Safety Summit review
Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success Continue Reading
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E-Zine
07 Nov 2023
How ExxonMobil is leading with data
In this week’s Computer Weekly, we talk to the leader of ExxonMobil’s data organisation, about the energy giant’s strategy to establish enterprise-wide principles for the use of data. As the UK’s Online Safety Act comes into force, we examine the tech sector’s concerns over the laws around end-to-end encryption. And we look at the software tools available to HR teams to help improve staff retention. Read the issue now. Continue Reading
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07 Nov 2023
CDO interview: Andrew Curry, manager of the Central Data Office, ExxonMobil
The head of the oil and gas giant’s data organisation is leading a strategy to establish enterprise-wide principles for the use of data as part of a unified corporate ecosystem Continue Reading
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News
02 Nov 2023
How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data
UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network Continue Reading
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News
02 Nov 2023
SAP lays out generative AI strategy
SAP is incorporating generative AI capabilities into software development and the Hana database, prioritising data privacy and use cases that drive efficiency and cost savings for customers Continue Reading
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Definition
01 Nov 2023
Microsoft Azure Data Lake
Microsoft Azure Data Lake is a highly scalable public cloud service that allows developers, scientists, business professionals and other Microsoft customers to gain insight from large, complex data sets. Continue Reading
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News
01 Nov 2023
AI Summit: 28 governments and EU agree to safe AI development
In a joint communique at the UK government’s AI Safety Summit, all participating governments agreed to deepen their cooperation around the risks associated with artificial intelligence Continue Reading
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News
01 Nov 2023
Lloyds bank kicks off Hyderabad operation
Lloyds Banking Group has opened its latest tech operation in Hyderabad, with plans to recruit around 600 IT experts Continue Reading
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Definition
30 Oct 2023
digital marketing
Digital marketing is the promotion and marketing of goods and services to consumers through digital channels and electronic technologies. Continue Reading
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News
30 Oct 2023
UK government AI Summit already branded ‘missed opportunity’
The dominance of big tech firms, a focus on speculative risks over real-world harms, and the exclusion of affected workers, mean the AI Safety Summit is a wasted opportunity, say civil society groups Continue Reading
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News
30 Oct 2023
Devon County digitises with Unit4 ERP
Unit4 and Embridge Consulting have paired up to help Devon County Council digitise its organisation, data and services Continue Reading
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News
30 Oct 2023
FDM Group partners with ISACA to boost cyber training programme
The FDM Group has announced a partnership with ISACA to help develop and boost their cyber training programmes and credentials Continue Reading
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News
27 Oct 2023
‘Egregious’ to link passport data with facial recognition systems
The Scottish biometrics watchdog has spoken out against the UK policing minister’s plans to integrate passport data with police facial recognition systems Continue Reading
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News
27 Oct 2023
How Elastic manages cyber security threats
Mandy Andress, CISO at Elastic, highlights the company’s approach to tackling evolving cyber threats through the use of AI tools and enhanced security measures while strengthening the capabilities of its security offerings Continue Reading
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News
26 Oct 2023
Sunak sets scene for upcoming AI Safety Summit
Prime minister Rishi Sunak has outlined how the UK will approach making AI safe, but experts say there is still too big a focus on catastrophic but speculative risks over real harms the technology is already causing Continue Reading
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News
25 Oct 2023
Government-led Smart Data Discovery Challenge launched to stoke innovation
A government-led coalition has launched an open-call competition for ideas using smart data to help support individuals and small businesses, emulating open banking Continue Reading
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News
25 Oct 2023
UK IT professionals express concerns about government’s generative AI goals
Research reveals 93% of UK IT professionals are concerned by the government’s current plan to become a global leader in artificial intelligence because of lack of training and risk assessment Continue Reading
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24 Oct 2023
CDO interview: Lalo Luna, global head of strategy and insights, Heineken
The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading
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E-Zine
24 Oct 2023
Brewing data insights at Heineken
In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now. Continue Reading
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News
23 Oct 2023
CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals
Generative AI is on the cusp of allowing companies to automate business processes to meet business goals Continue Reading
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News
23 Oct 2023
How Ensign is leading the charge in cyber security
Lee Fook Sun, chairman of Ensign InfoSecurity, traces the company’s journey and how it is leading the charge in cyber security by doing things differently, investing in R&D and engaging with the wider ecosystem Continue Reading
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Feature
23 Oct 2023
Jaguar TCS Formula E racing team making breakthroughs that will fine-tune electric road vehicles
The Jaguar TCS Formula E racing team is using software and digital simulations to continually improve its electric racing cars, leading to better performing electric vehicles on our roads Continue Reading
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News
20 Oct 2023
CDO interview: Carter Cousineau, vice-president of data and model governance, Thomson Reuters
The news and information provider places a premium on responsible and ethical use of artificial intelligence, and central to that is the governance of data and the models surrounding it Continue Reading
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News
19 Oct 2023
How AWS is building a tech stack for generative AI
Olivier Klein, chief technologist for Asia-Pacific and Japan at Amazon Web Services, dives deeper into the technology stack the company has built to ease GenAI adoption Continue Reading
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Definition
19 Oct 2023
lead generation
Lead generation involves identifying and attracting potential customers, then nurturing and, ultimately, converting them into paying customers. Continue Reading
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News
18 Oct 2023
SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI
Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas Continue Reading
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Definition
17 Oct 2023
actionable intelligence
Actionable intelligence is information that can be immediately used or acted upon -- either tactically in direct response to an evolving situation, or strategically as the result of an analysis or assessment. Continue Reading
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News
17 Oct 2023
UK Apple Store workers detail ‘union-busting’ tactics
Apple Store workers in the UK are attempting to unionise, but say they are facing pushback from the company, which is allegedly deploying a variety of “union-busting” tactics Continue Reading
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Blog Post
16 Oct 2023
Generative AI, one year later: moving beyond the hype
This is guest blog post by, James Fisher, Chief Strategy Officer, Qlik Almost one year ago, ChatGPT exploded on the scene and quickly took AI mainstream. Since then, an endless number of articles ... Continue Reading
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News
16 Oct 2023
Oracle’s Steve Miranda: Customers nearing inflection point with Fusion
In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real Continue Reading
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News
16 Oct 2023
How APAC organisations are tapping generative AI
Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges Continue Reading
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News
13 Oct 2023
CDO interview: Andrew Curry, manager of the Central Data Office, ExxonMobil
The head of the oil and gas giant’s data organisation is leading a strategy to establish enterprise-wide principles for the use of data as part of a unified corporate ecosystem Continue Reading
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News
12 Oct 2023
How generative AI and cloud complement each other
McKinsey partner explains the symbiotic relationship between generative AI and cloud, enabling organisations to speed up cloud migration and harness the benefits of AI Continue Reading
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News
12 Oct 2023
Scottish biometrics watchdog outlines police cloud concerns
Police Scotland’s response to the biometrics commissioner’s formal information notice ‘did not ameliorate’ his concerns about the sovereignty and security of the sensitive biometric information being uploaded to cloud infrastructure that is subject to intrusive US surveillance laws Continue Reading
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News
11 Oct 2023
Public sector buyers of AI tech must interrogate its suitability
The Ada Lovelace Institute has published a review on public sector use of artificial intelligence foundation models, looking at the risks and opportunities associated with the technology, and how these can be dealt with from the early stages of procurement onwards Continue Reading
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News
06 Oct 2023
Data-sharing strategy needs business buy-in
A Forrester Consulting survey for Capital One Software has found that data experts and businesspeople have differing views on success Continue Reading
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News
05 Oct 2023
Policing minister wants to use UK passport data in facial recognition
The policing minister’s plans to integrate the UK’s passport database with police facial-recognition systems have been met with criticism from campaigners, academics, and the biometrics commissioner for England and Wales Continue Reading
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News
04 Oct 2023
HPE hones GreenLake strategy with AI moves, hybrid cloud management
HPE has evolved its GreenLake strategy over the past five years, expanding beyond its as-a-service offerings to include a capital purchase model and a strong focus on hybrid cloud management and AI Continue Reading
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Feature
04 Oct 2023
Will computational storage meet data processing demands?
Computational storage promises performance for workloads that can benefit from dedicated oomph, but it’s not a cure-all. It may come at a cost, and with added application complexity Continue Reading
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News
04 Oct 2023
UK emphasises EU split by kicking digital trade scheme into long grass
Former Gaia-X CEO talks exclusively to Computer Weekly about UK inertia on cross-border data tech Continue Reading
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News
04 Oct 2023
ICO issues guidance on workplace surveillance
Guidance on employee monitoring covers how employers can conduct their digital surveillance lawfully, transparently and fairly, and warns against businesses intruding on their workers’ private lives Continue Reading
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Feature
03 Oct 2023
AI interview: Gavin Mueller, media studies professor
Author Gavin Mueller speaks to Computer Weekly about the history of resistance to automation, and why Luddite perspectives and practices are useful in pushing for more equitable digital futures Continue Reading
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News
03 Oct 2023
Cyber experts urge EU to rethink vulnerability disclosure plans
The European Union’s proposed cyber security vulnerability disclosure measures are well-intentioned but ultimately counterproductive, as making unmitigated vulnerabilities public knowledge increases the risk of their exploitation by various actors, experts claim Continue Reading
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News
03 Oct 2023
Top science journal faced secret attacks from Covid conspiracy theory group
A conspiratorial group of extreme Brexit lobbyists mounted an extraordinary campaign against one of the world’s most prestigious science journals – part of a series of joint investigations between Byline Times and Computer Weekly Continue Reading
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News
02 Oct 2023
CDO interview: Lalo Luna, global head of strategy and insights, Heineken
The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading
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News
02 Oct 2023
Versity targets Exabyte volumes in data archiving
Versity builds archiving for Exabyte data volumes on tape and in object storage. It has built its own S3 and transitioned to a GPL licence for supercomputing archives Continue Reading
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News
02 Oct 2023
How the Australian government is approaching AI
The Australian government is experimenting with AI use cases in a safe environment while it figures out ways to harness the technology to benefit citizens and businesses Continue Reading
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News
29 Sep 2023
Scottish watchdog urges wider biometric oversight
Scotland’s biometrics watchdog urges Scottish Parliament to extend oversight of biometric information to include the entire criminal justice system, not just police Continue Reading
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News
28 Sep 2023
US lawmakers write to AI firms about ‘gruelling’ work conditions
Lawmakers have written to nine tech companies – including Amazon, Google and Microsoft – about the working conditions of those they employ to train and maintain their artificial intelligence systems, giving them until 11 October 2023 to respond Continue Reading
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Blog Post
27 Sep 2023
GenAI: Boffins in clover
When Larry Ellison gave his keynote speech at Oracle Cloud World in Las Vegas last week, it would not have been shocking if he had expressed some scepticism about the hype generated by Generative ... Continue Reading
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Answer
27 Sep 2023
Who owns AI-generated content?
Ownership of AI-generated content currently lacks clear, regulatory guidelines. With deepfakes and voice cloning on the rise, businesses must learn how to handle this content. Continue Reading
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Feature
26 Sep 2023
IBM reorients to offset historic storage hardware decline
Storage profile: We look at IBM and the strategic shifts it has made towards the cloud, cloud-native and as-a-service offerings that aim to reverse a long-term decline in revenues Continue Reading
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News
26 Sep 2023
UK government quietly disbands data ethics advisory board
The government has disbanded its Centre for Data Ethics and Innovation’s advisory board in favour of pulling the relevant artificial intelligence (AI) and data knowledge from a pool of external experts Continue Reading
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Definition
26 Sep 2023
business process mapping
Business process mapping is the visual display of the steps within a business process showing how it's done from start to finish. Continue Reading
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News
25 Sep 2023
How Liverpool FC is tapping cloud and data analytics
Liverpool Football Club is leveraging data analytics and cloud technology to improve fan engagement and enable its media production team to work more efficiently Continue Reading
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Definition
22 Sep 2023
dimensionality reduction
Dimensionality reduction is a process and technique to reduce the number of dimensions -- or features -- in a data set. Continue Reading
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News
22 Sep 2023
How Confluent is tapping the groundswell in data streaming
Confluent CEO Jay Kreps talks up the misconceptions of Kafka and what the company is doing to help customers better leverage the capabilities of the technology Continue Reading
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News
22 Sep 2023
Lords begin inquiry into large language models
Lords will examine the risks and opportunities of large language models and look at how government can effectively manage them in the coming years Continue Reading
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News
20 Sep 2023
Oracle CloudWorld 2023: Ellison heralds dawn of generative AI era
Oracle’s founder and chief technology officer, Larry Ellison, lends his heft to the generative AI vogue Continue Reading
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Definition
19 Sep 2023
business process improvement (BPI)
Business process improvement (BPI) is a practice in which enterprise leaders analyze their business processes to identify areas where they can improve accuracy, effectiveness and efficiency and then make changes within the processes to realize these improvements. Continue Reading
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Definition
19 Sep 2023
business process
A business process is an activity or set of activities that accomplish a specific organizational goal. Business processes should have purposeful goals, be as specific as possible and produce consistent outcomes. Continue Reading
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News
15 Sep 2023
Microsoft to offer Oracle cloud database on Azure
Oracle and Microsoft have trumpeted an expansion of their joint activity with the launch of Oracle Database@Azure. Microsoft will be the only other hyperscaler to offer OCI services Continue Reading
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News
15 Sep 2023
How India is driving tech developments at G20
India’s G20 presidency marks an important stride towards establishing a global regulatory framework for the crypto industry, among other tech developments discussed at the global forum in New Delhi this year Continue Reading
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Blog Post
15 Sep 2023
A straightforward look at SAP master data automation
If you're knee-deep in the world of SAP and data management, you almost certainly know the pain of dirty data. It's inaccurate, inconsistent, and a real headache when you're trying to make ... Continue Reading
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News
14 Sep 2023
Singapore firefighters don smartglasses for equipment inspections
Firefighters from the Singapore Civil Defence Force will employ smartglasses equipped with computer vision and 5G capabilities to perform visual inspections of their equipment Continue Reading
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News
13 Sep 2023
How DocuSign is extending its capabilities beyond e-signatures
DocuSign is harnessing large language models to help individuals make sense of agreements and employing AI-based biometrics to verify the identity of signers, as part of its broader efforts to expand its capabilities beyond electronic signatures Continue Reading
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Podcast
12 Sep 2023
Podcast: ‘Data first’ a key principle of digital transformation
Chris Gorton of Syniti says organisations should put data first during digital transformation projects, and that means getting data quality, access rights and governance right Continue Reading
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News
11 Sep 2023
University of Glasgow launches Centre for data science and AI
Scottish university will apply artificial intelligence and data science to help solve some of the world's biggest challenges Continue Reading