Information management

7 benefits of Microsoft SharePoint

SharePoint offers a central repository where users can store and collaborate on business content. The tool's benefits include improved efficiency, scalability and compliance. Continue Reading

By

• Tim Murphy, Site editor

Tech companies warn EU over encryption plans

In this week’s Computer Weekly, tech companies are calling on the European Commission to rethink plans to weaken internet encryption – we explore the issues. We talk to credit rating agency Moody’s about why it thinks now is the time to start investing in quantum computing. And we examine how a different approach to recruitment could ease the datacentre sector skills gap. Read the issue now. Continue Reading

content analytics

Content analytics, also known as content intelligence, is the process of measuring and analyzing how users interact and engage with digital content. Continue Reading

By

• Robert Sheldon

What developers need to know about LLMs in the enterprise

We look at the main areas enterprise developers need to consider when building, testing and deploying enterprise applications powered by large language models Continue Reading

By

• Cliff Saran, Managing Editor
• Adrian Bridgwater

GenAI tools ‘could not exist’ if firms are made to pay copyright

AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK government consults on age verification tech in alcohol sales

The government has said it wants to allow the use of digital identities and various age-verification technologies in alcohol sales Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

in-memory analytics

In-memory analytics is an approach to querying data residing in a computer's random access memory (RAM) as opposed to querying data stored on physical drives. Continue Reading

By

• Rahul Awati

Google Bigtable

Google Bigtable is a distributed, column-oriented data store created by Google Inc. to handle very large amounts of structured data associated with the company's Internet search and Web services operations. Continue Reading

By

• Robert Sheldon

white hat link building

White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage. Continue Reading

By

• Robert Sheldon

The race to regulate AI: 2024 unpacked

EU’s AI Act is set to become ‘gold standard’ of AI regulation. Will other countries adopt the same high standards or like the UK opt for a light touch in favour of growth and investment? Continue Reading

By

• Jamie Rowlands and Angus Milne, Haseltine Lake Kempner

Expert guide to e-discovery

An expert guide to why your organisation needs an electronic discovery policy and how to go about creating one Continue Reading

By

• Martin Nikel, Thomas Murray

Knowledge Management 2.0: have we found a way to make KM work?

This is a blogpost by Jim Webber, Chief Scientist at Neo4j, on how tech has finally caught up with ideas. To a computer, classifying things in the real world can be a bit of a puzzle. We’ve taught ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

UN chief blasts AI companies for reckless pursuit of profit

The United Nations general secretary has blasted technology companies and governments for pursuing their own narrow interests in artificial intelligence without any consideration of the common good, as part of wider call to reform global governance Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Davos 2024: AI-generated disinformation poses threat to elections, says World Economic Forum

Disinformation and misinformation are the top risks facing businesses, governments and the public over the next two years Continue Reading

Davos 2024: AI disinformation tops global risks

In this week’s Computer Weekly, AI-generated disinformation and misinformation will be the top risks for businesses, governments and the public over the next two years, according to the World Economic Forum. Intel’s CTO discusses the chip maker’s plans for the European market. And we examine the dearth of digital skills among elected officials. Read the issue now. Continue Reading

transactional data

In computing, transactional data is the information collected from transactions. Continue Reading

By

• Robert Sheldon

ICO prompts confusion over police cloud legality

The UK data regulator has suggested that, despite major data protection concerns, it is likely to greenlight police cloud deployments because of an information-sharing agreement with the US government Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI will create a thousand Post Office scandals

Critical computing expert Dan McQuillan weighs in on the proliferation of artificial intelligence throughout the public sector and the potential this opens up for a slew of new IT scandals Continue Reading

By

• Dan McQuillan

Helsinki: The trailblazing smart city

Helsinki has transitioned from modelling the best of smart city innovation to becoming a fully-fledged smart city Continue Reading

By

• Matthew Staff

SMAC (social, mobile, analytics and cloud)

SMAC (social, mobile, analytics and cloud) is the concept that the convergence of four technologies is currently driving business innovation. Continue Reading

By

• Nicole Laskowski, Senior News Director

Tape is back on the main menu

The news that another of the big players in global file systems, Hammerspace, has integrated tape access into its data orchestration software should remind us all that tape’s modern incarnations ... Continue Reading

By

• Bryan Betts, Freeform Dynamics

2024: The year Generative AI is let out of its cage  

Instead of worrying about AI taking over their jobs perhaps people should wonder if their work will be taken over by a new starter who knows how to use AI.   Continue Reading

By

• By Peter van der Putten, Director AI Lab, Pegasystems

NAO head calls for clean data and modern government IT

Better IT procurement, better IT systems and better data are among the recommendations Gareth Davies is giving to Parliament Continue Reading

By

• Cliff Saran, Managing Editor

British Library catalogues back online after ransomware attack

The British Library has restored online access to its main catalogue of nearly 40 million items on a limited basis as it continues the long and arduous process of recovering from a ransomware attack Continue Reading

By

• Alex Scroxton, Security Editor

AI likely to worsen economic inequality, says IMF

While artificial intelligence will replace some jobs and complement others, the International Monetary Fund says that, in most of the scenarios it envisages, the technology will likely deepen macro-economic inequalities Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How legal disclosure failures disrupted the Post Office Horizon inquiry

From overly narrow search terms, overzealous deduplication of documents and failed email migrations, poor management of legal discovery has delayed justice for postmasters in the Horizon inquiry   Continue Reading

By

• Martin Nikel, Thomas Murray

SharePoint administrator

A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform. Continue Reading

By

• Rahul Awati

UK government seeks public views on impacts of AI-generated porn

The government’s Pornography Review will look in part at the use of AI throughout the industry to generate sexually explicit content without people’s consent Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Redefining the cyber domain to tackle the challenges of tomorrow

Emerging technologies have brought about a new age of cyber – and we need a 360-degree collaborative approach more than ever to succeed Continue Reading

By

• Saj Huq, Plexal

MPP database (massively parallel processing database)

An MPP database is a database that is optimized to be processed in parallel for many operations to be performed by many processing units at a time. Continue Reading

By

• Rahul Awati

Davos 2024: AI-generated disinformation poses threat to elections, says World Economic Forum

Disinformation and misinformation are the top risks facing businesses, governments and the public over the next two years Continue Reading

By

• Bill Goodwin, Computer Weekly

Scotland ‘sleepwalking’ to mass surveillance with DPDI Bill

The independent checks and balances over biometrics and biometric-enabled surveillance must be strengthened to prevent Scotland from sliding into a surveillance state along with the rest of the UK Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The future of CISOs in APAC

This is a guest post by Geoffrey Coley, regional chief technology officer for Asia-Pacific at Veritas Technologies The pace at which the cyber threat landscape is evolving with the use of malicious ... Continue Reading

By

• Aaron Tan, Informa TechTarget

India firms warm to responsible AI

Almost two-thirds of organisations said their responsible AI practices and policies were mature or they had taken steps towards responsible AI adoption, according to a Nasscom study Continue Reading

By

• Aaron Tan, Informa TechTarget

Unit4 predictions for 2024: pervasive ERP, conversational UX breakthroughs

This is a guest blogpost by Claus Jepsen, Chief Product and Technology Officer, Unit4 2024 is going to be an important year for the enterprise technology sector as various factors influence ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Richer customer experiences at your service

The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading

By

• Joe O’Halloran, Computer Weekly

Fighting money laundering with AI

Mike Foster, CEO of SymphonyAI Sensa-NetReveal, talks up how AI can be used to fight financial crime and how the company’s technology can augment existing AML investments Continue Reading

By

• Aaron Tan, Informa TechTarget

big data engineer

A big data engineer is an information technology (IT) professional who is responsible for designing, building, testing and maintaining complex data processing systems that work with large data sets. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor

Data: the golden thread of military defence

Information has been the lifeblood of warfare for centuries and modern data strategies are no different. From frontline fighters to logistics, manufacturing, R&D, and recruitment, data is crucial Continue Reading

By

• Stephen Pritchard

Qualtrics supports Dow digital transformation

How US-based materials science company has used analytics tools from Qualtrics to target improvements to customer experience Continue Reading

By

• Cliff Saran, Managing Editor

Top 10 India IT stories of 2023

We recap the year’s top 10 stories in India, including the country’s datacentre boom and innovations in space and agriculture technologies Continue Reading

By

• Aaron Tan, Informa TechTarget

Top 10 AI regulation stories of 2023

From the UK government’s publication of its long-awaited AI whitepaper to its convening of the world’s first AI Safety Summit, here are Computer Weekly’s top 10 AI regulation stories of 2023 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Top 10 technology and ethics stories of 2023

Here are Computer Weekly’s top 10 technology and ethics stories of 2023 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Top 10 ANZ IT stories of 2023

We recap the top 10 stories in Australia and New Zealand, including the innovations and challenges that organisations in the region have faced over the past year Continue Reading

By

• Aaron Tan, Informa TechTarget

fact table

In data warehousing, a fact table is a database table in a dimensional model. The fact table stores quantitative information for analysis. Continue Reading

By

• Robert Sheldon

Top 10 business applications stories of 2023

Generative AI has become unavoidable for business applications suppliers. C-level executives offer insights here, while the fundamentals of user enterprise software strategy remain visible beneath the AI froth Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Top 10 police technology stories of 2023

Here are Computer Weekly’s top 10 police technology stories of 2023 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Immigration clampdown could worsen UK IT skills shortage

The UK government’s recent clampdown on immigration could exacerbate the IT skills shortage in the country, especially in web design and development Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

business process outsourcing (BPO)

Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business function or task. Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor
• Mary K. Pratt
• Emily McLaughlin, Coravin

Top 10 storage stories of 2023

In this 2023 review, we consider if flash will thrash disk, what the Toyota outage shows about capacity planning, how to achieve green storage, the backup and compliance risks of AI, the lowdown on DPUs, and more Continue Reading

By

• Antony Adshead, Storage Editor

Predicted tech trends driving the world of work in 2024

This is a guest blogpost by Paul O’Sullivan, UKI CTO and SVP Solution Engineering, Salesforce. The only constant in technology is change and the next revolution is upon us - Artificial ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Top 10 information management stories of 2023

Generative AI was inescapable as the leading theme of the information management stories of 2023 gathered here. But also selected are pieces about data and healthcare, and the inexorable rise of the CDO Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Business Process Model Notation (BPMN)

Business Process Modeling Notation (BPMN), also called Business Process Model and Notation, is an open standard to diagram a business process. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Gavin Wright

Police defend facial recognition target selection to Lords

Senior police officers confirm to Lords committee that facial recognition watchlist image selection is based on crime categories attached to people’s photos, rather than a context-specific assessment of the threat presented by a given individual Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

business process management software (BPMS)

Business process management software (BPMS) helps companies design, model, execute, automate and improve a set of activities and tasks that, when completed, achieve an organizational goal. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• George Lawton
• Linda Tucci, Industry Editor -- CIO/IT Strategy

CDO interview: Andy Moore, chief data officer, Bentley Motors

Data sits at the heart of the luxury car maker’s plans for a future with electric vehicles and a ‘hyper-personalised’ customer experience Continue Reading

By

• Mark Samuels

No UK AI legislation until timing is right, says Donelan

The UK government will not legislate on artificial intelligence until it has a better understanding of the technology, so is instead focusing on building up regulatory capacity and conducting safety-focused research, says digital secretary Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Business Process Management Initiative (BPMI)

Established in August 2000, the Business Process Management Initiative (BPMI) is a nonprofit organization that promotes the standardization of common business processes, as a means of furthering e-business and B2B development. It has since merged with the Object Management Group (OMG). Continue Reading

By

• Kinza Yasar, Technical Writer
• Katie Terrell Hanna

How generative AI is put to work in business applications

Generative AI has kicked up a storm in 2023. We look the opportunities and challenges for businesses, highlighting a range of live applications Continue Reading

By

• Peter Ray Allison

file synchronization (file sync)

File synchronization (file sync) is a method of keeping files that are stored in several different physical locations up to date. Continue Reading

By

• Rahul Awati

Embracing AI: understand the end user first

This is a guest blog post by Sara Portell, VP of User Experience and Rafael Artacho, Product Director, Unit4 How we interact with enterprise software, particularly enterprise resource planning ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

digitization

Digitization is the process of converting information into a digital format. In this format, information is organized into discrete units of data called bits that can be separately addressed, usually in multiple-bit groups called bytes. Continue Reading

By

• Kinza Yasar, Technical Writer
• Katie Terrell Hanna

NHS whistleblower Peter Duffy threatens trust with legal action in row over alleged email tampering

NHS whistleblower warns his former employer of potential litigation over a dispute concerning allegations of email tampering Continue Reading

By

• Tommy Greene

CIO interview: Jarrod Phipps, Holman

The automotive services firm is accumulating vast amounts of data from its fleet and using it to bring insights to improve customer and employee experiences Continue Reading

By

• Mark Samuels

Human augmentation tech requires dual use oversight

Researchers investigating human augmentation technologies must acknowledge the potential military applications of their work, and military bodies cannot be allowed to dismiss ethical concerns in their pursuit of national security interests, says NGO Drone Wars UK Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

digital process automation

Digital process automation (DPA) uses low-code development tools to automate processes that can span multiple applications. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• George Lawton
• Alexander S. Gillis, Technical Writer and Editor

Lords committee urges caution on UK use of autonomous weapons

UK government must ensure proper democratic oversight of its development and use of AI-powered weapon systems, says Lords committee Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Yarra Valley Water to roll out smart water meters

The move is expected to stem water losses, alert customers to possible leaks and improve the affordability of water Continue Reading

By

• Stephen Withers

Re:Invent 2023: Selipsky cues Q to project future shape of work

At Amazon Web Services’ annual conference in Las Vegas, Re:Invent, CEO Adam Selipsky hails GenAI capacity of product Q to reshape the future of work Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

data sovereignty

Data sovereignty is the concept that information that has been generated, processed, converted and stored in binary digital form is subject to the laws of the country in which it was generated. Continue Reading

By

• Paul Kirvan

Datacentres or green belt? Why the UK has to choose

In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading

UK police plan national roll-out of facial-recognition phone app

UK police chiefs plan to expand use of facial-recognition technology through a nationwide roll-out of mobile-based tools and increases in retrospective facial-recognition, but oversight problems persist Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

DWP to surveil bank accounts of benefit claimants for fraud

The UK government has outlined how it plans to tackle benefit fraud by giving the Department for Work and Pensions new powers compelling banks to collect and share data on claimants’ bank accounts Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Palantir awarded NHS FDP data contract

NHS England has awarded a £330m, seven-year contract to US data specialist Palantir, prompting concerns from data privacy practitioners Continue Reading

By

• Alex Scroxton, Security Editor

Boomi doubles down on AI and automation

Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney Continue Reading

By

• Stephen Withers

object-centric process mining

Object-centric process mining (OCPM) is a data science technique to help businesses discover, assess, validate and improve interrelated workflows and processes. Continue Reading

By

• Stephen J. Bigelow, Senior Technology Editor

AI productivity gains could result in four-day weeks for millions

Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

NHS England hits 90% target for electronic patient records

Some 90% of trusts in NHS England have adopted electronic patient records in hospitals, ahead of government schedule Continue Reading

By

• Scarlet Charles

5V's of big data

The 5 V's of big data -- velocity, volume, value, variety and veracity -- are the five main and innate characteristics of big data. Continue Reading

By

• Scott Robinson, New Era Technology
• Alexander S. Gillis, Technical Writer and Editor

CW APAC: Trend Watch: Generative AI in APAC

Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it’s being deployed in healthcare, Australia’s GenAI journey, the technology’s relationship with the cloud and Red Hat’s issues with source code. Continue Reading

US civil society groups demand better conditions for AI workers

Some 24 US civil society groups and unions and have written a letter to the US Senate asking for action to improve the working conditions of the people who train and maintain their artificial intelligence systems Continue Reading

By

• Scarlet Charles

Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life

Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be of business moment Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Capgemini and Heathrow strike deal to enhance passenger experience

Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading

By

• Scarlet Charles

Workato CEO calls for new automation mindset

Workato CEO Vijay Tella urges organisations to go beyond the ‘mechanistic glue’ of automating manual processes and embrace a new automation mindset that focuses on transforming their business Continue Reading

By

• Aaron Tan, Informa TechTarget

Outgoing police tech watchdog warns of declining oversight

The outgoing biometrics and surveillance camera commissioner for England and Wales discusses police deployment of powerful new surveillance technologies, and the declining state of oversight in this area Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Cancer Research UK uses AWS for payments and trial search function

Charity Cancer Research UK has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials Continue Reading

By

• Clare McDonald, Business Editor

SAP sustainability study reveals UK businesses lack funding

An annual sustainability study by SAP reveals UK businesses are on the right track, but still face barriers in the long run Continue Reading

By

• Scarlet Charles

PeopleSpot dishes out people-related advice

The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities Continue Reading

By

• Stephen Withers

Industry 5.0: What is it and what does its future hold?

As Industry 5.0 becomes a more popular topic of conversation in the business tech world, critics have come out to question its legitimacy as a revolution instead of a progression Continue Reading

By

• Marc Ambasna-Jones

The UK AI Safety Summit – what did it achieve?

In this week’s Computer Weekly, we look back at the UK government’s AI Safety Summit and assess what it achieved – and what it didn’t. Our latest buyer’s guide examines the future of business software and modernising legacy applications. And we find out how the UK Product Security and Telecommunications Infrastructure Act aims to protect your smart devices. Read the issue now. Continue Reading

UN disarmament body calls for global action on autonomous weapons

UN draft resolution highlighting the dangers of autonomous weapons passes with overwhelming majority Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

As the jobs market evolves, maximise opportunities, mitigate AI risk

Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading

By

• Heather Thomson

UK government does not see need for specific AI legislation

The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Why IT governance is a coding issue

Two new pieces of research point to benefits of policy as code Continue Reading

By

• Cliff Saran, Managing Editor

How Village Roadshow modernised ITSM with cloud

Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Freshworks' cloud-based ITSM service Continue Reading

By

• Stephen Withers

Heineken lets the data flow

In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading

Teaching AI common sense an old problem ChatGPT foregrounds

This is a guest blogpost by Jim Webber, Chief Scientist, Neo4j Is the best way to end the LLM hallucination problem to teach it some basic logic? Great as they are, we’re starting to have to deal ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

AI Summit not the place for human rights, says French finance minister

Despite commitments at the UK’s AI Safety Summit to respect and protect human rights, the French finance minister said it was not the right forum to discuss signatories' human rights records Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

CDO interview: Lalo Luna, global head of strategy and insights, Heineken

The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading

We need to give AI more time (series)

This is a guest blogpost by, Evan Kaplan, CEO, InfluxData. Two contrasting forces are driving the AI revolution: generative AI (GenAI), known for its creative prowess, and real-world applications ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor