Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
28 Aug 2025
Microsoft refuses to divulge data flows to Police Scotland
Tech giant Microsoft is declining to share key information with Police Scotland about where the sensitive data it uploads to Office 365 will be processed, leaving the force unable to comply with UK-wide data protection laws Continue Reading
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News
27 Aug 2025
FairPrice taps Google Cloud to build agentic AI workforce
Singapore’s largest retailer is deploying a suite of agentic AI applications built on Google’s Gemini, Vertex AI and Agentspace to transform its customer experience and internal workflows Continue Reading
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News
12 Jun 2025
Agentforce London: 78% of UK companies use agentic AI, says Salesforce
Salesforce released Digital Labour Trends survey data to coincide with its Agentforce London 2025 event that found 78% of UK organisations are using agentic AI Continue Reading
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News
10 Jun 2025
Open source a ‘force multiplier’ for AI innovation
From powerful large language models to the next wave of AI agents, the open-source community is driving innovation and setting the agenda for the entire field, according to leaders at KubeCon + CloudNativeCon China Continue Reading
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Feature
09 Jun 2025
Are we normalising surveillance in schools?
Children and teenagers are subjected to a vast array of surveillance technologies in schools. These are intended to keep them safe, but are we normalising surveillance for young people? Continue Reading
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News
09 Jun 2025
Compensation to Post Office scandal victims reaches £1bn milestone
The government has now paid out more than £1bn to victims of the Post Office Horizon scandal Continue Reading
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Feature
09 Jun 2025
What happens if Silicon Valley’s AI investment bubble bursts?
US tech giants are burning through unprecedented amounts of capital to develop artificial superintelligence, but authoritarian regimes around the world could keep the pursuit of a techno-utopian future alive when the bubble subsides Continue Reading
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News
06 Jun 2025
UK ICO publishes AI and biometrics strategy
The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition Continue Reading
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Opinion
06 Jun 2025
How to increase business value with AI agents
To overcome the complexity of deploying agentic AI at scale, organisations must mix and match capabilities, understand key limitations, and take an agile approach to implementation Continue Reading
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News
05 Jun 2025
FairPrice taps Google Cloud for AI-powered store
The supermarket chain will leverage generative AI and cloud technologies to enhance customer experience and streamline in-store operations, starting with its upcoming Punggol Digital District outlet Continue Reading
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Definition
04 Jun 2025
What is application portfolio management (APM)?
Application portfolio management (APM) is a standardized process that enables businesses to manage the software applications and software-based services their employees use to complete job-related tasks. Continue Reading
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News
04 Jun 2025
Interview: Pega’s ‘Blueprint’ for breaking the curse of legacy IT
Legacy IT is a drag on profits and innovation, but AI agents will help companies rebuild their processes better than before, claims Pegasystems CTO Don Schuerman Continue Reading
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News
04 Jun 2025
Infosecurity 2025: SMEs feel on their own in the face of cyber attacks
Project findings to be presented at Infosecurity Europe 2025 highlight vulnerability of SMEs to cyber attack Continue Reading
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News
02 Jun 2025
Infosecurity 2025: NCA cyber intelligence head spells out trends
Will Lyne, head of cyber intelligence at the National Crime Agency, sketches out cyber criminal trends as ransomware and other attack varieties become democratised beyond Russophone, skilled software developers Continue Reading
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News
02 Jun 2025
How Mistral is driving growth through open source and enterprise AI
Company CEO Arthur Mensch details how the French startup is balancing its open source ethos with a strong enterprise focus and delivering efficient, customisable AI to solve business problems and expand its global reach Continue Reading
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News
29 May 2025
Sapphire 2025: BASF evolves business with move to SAP S/4Hana
Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times Continue Reading
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News
28 May 2025
Infor bets on ‘micro-verticalisation’, sees uptick from SAP customers
Infor’s head honcho in Asia-Pacific and Japan details how the company's deep industry focus and cloud-native business applications are driving growth and attracting customers, including those rethinking their SAP roadmaps Continue Reading
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E-Zine
27 May 2025
UK eVisa: Ethical or harmful?
In this week’s Computer Weekly, we examine the criticism being levelled at government proposals to use electronic visa data and biometrics to surveil migrants living in the UK. We also hear from a noted cyber pro about why he thinks the Computer Misuse Act is ripe for reform. And we find out everything there is to know about retrieval augmented generation architectures and how they can be used to infuse generative artificial intelligence (AI) into a business context. Read the issue now. Continue Reading
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News
26 May 2025
Gartner: VMware users face multi-hypervisor future
With two-thirds of organisations reportedly negative about Broadcom’s VMware licensing changes, Gartner analyst Michael Warrilow advises IT leaders of multi-year migrations and an inevitable shift towards multiple hypervisors Continue Reading
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News
26 May 2025
Gprnt platform to ease sustainability reporting
Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing Continue Reading
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News
23 May 2025
Grab opens AI centre of excellence, bets on home-grown AI
Southeast Asian super app Grab has launched an AI centre of excellence in Singapore, aiming to develop its own specialised foundation model, bolster developer productivity and create 50 new roles, among other goals Continue Reading
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Opinion
22 May 2025
Enterprise AI: Best-in-class or best-of-breed?
With generic chatbots underperforming in sectors like travel and telecoms, CIOs must decide if consolidating with one best-in-class provider outweighs the benefits of specialised, best-of-breed AI solutions Continue Reading
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News
22 May 2025
Agentic AI to drive heavy infrastructure demands
As organisations begin to explore agentic AI, Dell’s Soo Mei May warns that scaling these intelligent systems will have higher compute, memory, storage and networking requirements, far exceeding those for generative AI Continue Reading
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News
21 May 2025
Sapphire 2025: SAP mints business AI flywheel with Palantir on board
SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading
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News
21 May 2025
Interview: Rom Kosla, CIO, Hewlett Packard Enterprise
The IT chief of one of the world’s biggest tech companies still has to get the technology right – and he’s building on cloud, application consolidation and data to bring new capabilities in AI to his users Continue Reading
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Opinion
21 May 2025
UK Fraud Bill targets benefit claimants for mass surveillance
The UK government’s proposed Fraud Bill will disproportionately place millions of benefit claimants under constant surveillance, creating a two-tier system where people are automatically suspected of wrongdoing for seeking welfare Continue Reading
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News
21 May 2025
Red Hat touts OpenShift Virtualization momentum
Enterprises are increasingly adopting Red Hat’s OpenShift Virtualization, driven by Broadcom’s VMware licensing changes and a desire for a stable, AI-ready platform, company executives revealed at the Red Hat Summit this week Continue Reading
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News
20 May 2025
Botched Post Office IT projects continue to drain public purse
Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims Continue Reading
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News
18 May 2025
AI’s thirst for power pushing enterprises into supercomputing
The compute and energy demands of large-scale AI are turning enterprise AI infrastructure into supercomputing, though the search for a killer app and concerns over initial infrastructure costs remain Continue Reading
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News
16 May 2025
Kissflow finds its place in low-code market
The supplier of low-code software development tools that cater to both citizen developers and IT professionals is experiencing rapid growth in Southeast Asia where it has been doubling its revenue over the past four years Continue Reading
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Feature
15 May 2025
Is IPSIE the game changer that SaaS security demands?
It started with an announcement in October 2024, and now it seems the vision of secure identity in the enterprise is becoming a reality. We look at the prospects for IPSIE Continue Reading
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News
15 May 2025
Smart ball analytics proves value in rugby
Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading
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News
15 May 2025
Post Office scandal inquiry to publish first findings this summer
Inquiry announces that findings on compensation and human impact will be presented in the next few months Continue Reading
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Opinion
15 May 2025
Quantum computing signals the coming of the API storm
With insecure APIs creating vast blind spots and quantum computing poised to break current encryption, organisations will need to overhaul their cyber defences Continue Reading
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News
14 May 2025
BBVA creates ChatGPT Store and expands use of the GenAI tool
Data reveals that bank employees are saving an average of almost three hours every week by using ChatGPT Continue Reading
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News
13 May 2025
Controversial Post Office Horizon system could stay until 2033
Post Office seeks off-the-shelf Horizon replacement as part of £492m tender that includes ongoing support for Horizon up to 2033 Continue Reading
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News
13 May 2025
Evidence reveals Post Office scandal victims short-changed in compensation payouts
Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements Continue Reading
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Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
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Definition
08 May 2025
What is Google Docs?
Google Docs is a free web-based word processor that can be used to create, edit and store digital documents. Continue Reading
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News
08 May 2025
Nutanix opens up to all external storage
CEO Rajiv Ramaswami says Nutanix will open its platform to all external storage, allowing it to profit from customers wanting to move away from VMware, as well as the hyper-converged curious Continue Reading
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Feature
08 May 2025
Early days for small language models and AI at the edge
Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading
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News
08 May 2025
Oracle NetSuite’s Goldberg: Autonomous AI next applications phase
Speaking with Computer Weekly at SuiteConnect 2025 in London, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence in ERP is evolving Continue Reading
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News
08 May 2025
Data streaming matures, cultural shift is key
Confluent’s Tim Berglund warns that a cultural transformation towards creating valued data products is vital even as the technology for data streaming is maturing Continue Reading
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News
08 May 2025
UK government websites to replace passwords with secure passkeys
Government websites are to replace difficult-to-remember passwords with highly secure passkeys that will protect against phishing and cyber attackers Continue Reading
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News
07 May 2025
Bill Gates hails ‘stunning’ AI progress, urges focus on global equality
The Microsoft co-founder underscored AI’s transformative potential in healthcare, education and agriculture while highlighting the need to ensure its benefits reach lower-income nations Continue Reading
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News
07 May 2025
ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary
At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth Continue Reading
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News
06 May 2025
Government industrial strategy will back cyber tech in drive for economic growth
With over 2,000 cyber security businesses across the UK, the government plans to target cyber as a priority to grow the economy Continue Reading
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News
06 May 2025
Options for Google as DoJ seeks divestiture
The US Department of Justice is calling for Google to divest its adtech business. Google says it’s impossible. But is there an alternative? Continue Reading
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News
06 May 2025
Data issues cost Australian businesses nearly A$500k annually
Research reveals Australian organisations are losing an average of nearly half a million dollars annually due to poor data integrity, hindering their ability to leverage AI and eroding their competitive edge Continue Reading
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Feature
06 May 2025
How generative AI is playing out in the media industry
GenAI is proving a double-edged sword in society at large, but especially in the creative industries Continue Reading
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Feature
06 May 2025
Agentic AI could yield creative futures if it augments human workers
Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human workers? Or will they be agents of oppression, hell-bent on efficiency? Continue Reading
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News
01 May 2025
Progress made on government’s Post Office Capture redress, but concerns remain
Latest meeting between campaigners and business department seen as positive, but frustration and concerns remain Continue Reading
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Feature
01 May 2025
The year of the ESL in UK retail
Multiple forces combining to make the electronic shelf label one of the more sought-after items to add to retailers’ tech stacks Continue Reading
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News
30 Apr 2025
Current SaaS delivery model a risk management nightmare, says CISO
JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience Continue Reading
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News
29 Apr 2025
Edinburgh University evaluation of NHS AI Lab finds early promise
A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading
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News
29 Apr 2025
VeeamON shows Veeam on Linux, RAG from backup, and cloud features
Veeam showed a new Linux appliance, features in Veeam Backup & Replication that will see it run corporate backups as RAG data, and new cloud features that include Entra ID backup Continue Reading
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E-Zine
29 Apr 2025
Making divorce digital
In this week’s Computer Weekly, we talk to the CEO of the National Family Mediation charity about its tech overhaul and how divorce is going digital. The government’s One Login digital identity system is under scrutiny over security problems – we examine the issues. And we explain what’s happening in the UK competition watchdog’s investigation into AWS and Microsoft cloud services. Read the issue now. Continue Reading
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Opinion
28 Apr 2025
How to tackle transformation fatigue
Alex Adamopoulos, CEO of consultancy Emergn, argues that transformation fatigue is a mounting concern for technology leaders, and suggests ways to tackle it Continue Reading
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News
28 Apr 2025
Pharma leaders see AI revolutionising medicine
Pharmaceutical industry experts at Gitex Asia 2025 discuss how AI is revolutionising drug discovery, from accelerating clinical trials and diagnosing rare diseases to validating traditional medicines Continue Reading
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News
24 Apr 2025
ASEAN telcos going beyond the 5G hype
Telcos from Singapore, Malaysia and Indonesia are moving beyond the 5G hype as they focus on driving enterprise 5G and AI adoption to drive value for customers Continue Reading
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Feature
23 Apr 2025
Enterprise strategies for API management
Application programming interfaces are the connective tissue of the modern enterprise, driving innovation and integration. But managing them effectively requires enterprises to consider governance, security and lifecycle management while preparing for emerging threats and technologies like AI Continue Reading
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News
23 Apr 2025
Amid uncertainty, Armis becomes newest CVE numbering authority
Amid an uncertain future for vulnerability research, exposure management company Armis has been given the authority to assign CVE IDs to newly discovered vulnerabilities Continue Reading
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News
22 Apr 2025
Fujitsu targets private AI with Japanese LLM on Nutanix
Fujitsu’s Takane large language model, optimised for Japanese language and business use, is aimed at supporting private AI deployments Continue Reading
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News
22 Apr 2025
Virgin Media O2 cuts carbon emissions 56% against its 2020 baseline
Virgin Media O2 reveals that it is on track to achieve net zero across its operations, products and supply chain by the end of 2040, 10 years ahead of UK’s net-zero goal Continue Reading
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News
22 Apr 2025
AI-powered APIs proving highly vulnerable to attack
The growth of AI is proving a double-edged sword for API security, presenting opportunities for defenders to enhance their resilience, but also more risks from AI-powered attacks, according to report Continue Reading
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Opinion
22 Apr 2025
VMware licensing changes and the road ahead
VMware's new subscription fees: will enterprises pay up, walk away or explore a smarter third option? Continue Reading
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News
21 Apr 2025
Top APAC firms recognised at innovation awards
Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading
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News
21 Apr 2025
CW Innovation Awards: Finding revenue gains from parked cars
Singapore real estate investment firm CapitaLand Investment taps machine learning models to optimise space utilisation across 23 commercial buildings and business parks Continue Reading
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News
21 Apr 2025
CW Innovation Awards: Transforming cyber security with AI
Facing rising cyber threats and a shortage of experts, Citic Telecom International CPC developed an AI-powered penetration testing tool to automate security audits and reduce costs Continue Reading
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News
21 Apr 2025
CW Innovation Awards: Taking the big bang approach to reporting
A company-wide SAP revamp has transformed Bosch Global Software Technologies’ financial and HR processes, delivering granular insights and streamlined operations Continue Reading
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News
21 Apr 2025
CW Innovation Awards: DBS AI assistant slashes call times and boosts productivity
The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience Continue Reading
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News
17 Apr 2025
Standard Chartered grounds AI ambitions in data governance
The bank’s group chief data officer, Mohammed Rahim, outlines how the bank is modernising its data infrastructure and governance practices to support its AI initiatives Continue Reading
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E-Zine
15 Apr 2025
How will Trump’s tariffs hit tech?
In this week’s Computer Weekly, we examine the potential impact of additional US tariffs on the global tech supply chain – and what it means for IT budgets. We look at the key considerations for IT leaders looking to move off VMware as a result of its licensing changes. And we speak to the man in charge of reviewing the controversial loan charge tax policy that affects thousands of IT contractors. Read the issue now. Continue Reading
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News
14 Apr 2025
Computer and law experts respond to call for opinions on computer evidence
IT and legal experts have made submissions to a government consultation on the use of computer evidence in court Continue Reading
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News
14 Apr 2025
SUSE CEO champions open source choice
Dirk-Peter van Leeuwen warns against suppliers diluting open source to lock in customers, and touts SUSE’s commitment to providing choice and support across multiple Linux and Kubernetes distributions Continue Reading
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Opinion
14 Apr 2025
How AI agents will reshape telecoms
For telecoms operators, embracing autonomous AI agents isn't optional – it’s the only way to survive in a hyper-competitive landscape, but challenges lie ahead Continue Reading
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News
11 Apr 2025
More than 100 Horizon victims are challenging Post Office offers on complex claims
Calls for advanced dispute resolution meetings by victims of the Post Office Horizon system have been ignored by the Department of Business and Trade Continue Reading
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News
10 Apr 2025
NetSuite bets big on built-in AI
At its customer event in Sydney, Oracle NetSuite unveiled a suite of AI-powered features integrated directly into its platform at no extra cost in a bid to make AI more accessible to customers Continue Reading
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News
09 Apr 2025
Microsoft’s April 2025 bumper Patch Tuesday corrects 124 bugs
Microsoft is correcting 124 vulnerabilities in its March Patch Tuesday, one of which is being actively exploited in the wild, and 11 of which are ‘critical’ Continue Reading
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News
08 Apr 2025
Government punts cyber governance code of practice for UK businesses
The Department for Science, Innovation and Technology’s cyber security minister Feryal Clark announces a cyber security code of governance for UK businesses to follow Continue Reading
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E-Zine
08 Apr 2025
Innovating for the arts at Royal Ballet and Opera
In this week’s Computer Weekly, we find out how virtual reality and other tech innovations are helping Royal Ballet and Opera to stage world-class performances. After a spate of banking IT outages, we examine why further bank crashes are inevitable. And our new buyer’s guide looks at how to get started with small language models for AI. Read the issue now. Continue Reading
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News
07 Apr 2025
Post Office can’t find evidence for over 1,000 Horizon scandal redress claimants
The Post Office has no evidence of errors for more than 1,000 subpostmasters applying for compensation through the Horizon Shortfall Scheme Continue Reading
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News
07 Apr 2025
India’s tech talent adapts to AI era
IT professionals in India need to unlearn old skills and embrace artificial intelligence, automation and specialised domains as the country cements its position as a global tech hub Continue Reading
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News
03 Apr 2025
Are LLM firewalls the future of AI security?
As large language models permeate industries, experts at Black Hat Asia 2025 debate the need for LLM firewalls and explore their role in fending off emerging AI threats Continue Reading
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News
01 Apr 2025
Post Office Capture and Ecco+ users asked to make contact with Scottish statutory body
Scottish statutory body attempting to contact people that might have been wrongly convicted of crimes based on the Post Office’s flawed systems Continue Reading
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E-Zine
01 Apr 2025
Inside Amazon’s robot-powered warehouse
In this week’s Computer Weekly, we go behind the scenes at Amazon’s robot-powered Swindon warehouse to see how AI and humans are working together. We examine the state of open source licensing and find out how it’s affecting datacentre operators. And we visit a 130-year-old wine and drinks company to find out how technology has brought operations into the modern age. Read the issue now. Continue Reading
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News
31 Mar 2025
UK law enforcement data adequacy at risk
The UK government says reforms to police data protection rules will help to simplify law enforcement data processing, but critics argue the changes will lower protection to the point where the UK risks losing its European data adequacy Continue Reading
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News
27 Mar 2025
UK public expresses strong support for AI regulation
Most of the UK public have experienced an AI-related harm and say they want laws introduced to regulate the technology, according to national survey by the Ada Lovelace and Alan Turing Institutes Continue Reading
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Definition
27 Mar 2025
What is IT automation? A complete guide for IT teams
IT automation is the use of instructions to create a clear, consistent and repeatable process that replaces an IT professional's manual work in data centers and cloud deployments. Continue Reading
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News
26 Mar 2025
Oracle bets big on AI, drives Australian business transformation
At the Oracle CloudWorld Tour in Sydney, Oracle executives talked up the company’s strategy to integrate AI across its entire technology stack, empowering Australian businesses to move beyond experimentation and into practical AI-driven solutions Continue Reading
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News
25 Mar 2025
Scottish police hold almost no data on facial recognition use
It is currently impossible to assess Police Scotland’s use of retrospective facial recognition for efficacy and fairness because the force does not collect meaningful information that would enable a proper evaluation Continue Reading
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Opinion
24 Mar 2025
Does your organisation need an AI librarian?
An AI librarian ensures data accuracy and integrity, bridging the gap between powerful AI tools and reliable, human-validated knowledge Continue Reading
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News
24 Mar 2025
Oracle plants agentic AI flag in business process automation
Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant Continue Reading
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News
24 Mar 2025
APIs key to unlocking AI agent potential, says MuleSoft
Most Asia-Pacific IT leaders have either implemented or intend to deploy agentic AI in the next two years, but success will hinge on the implementation of APIs that AI agents rely on Continue Reading
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News
20 Mar 2025
Government considering redress scheme for families of Post Office scandal victims
Campaign group brings together the children of subpostmasters to meet Post Office minister to discuss redress for their suffering Continue Reading
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Opinion
20 Mar 2025
When open source isn’t really open
Vendor lock-in, once a threat from proprietary software, now lurks in open source and AI, trapping businesses in costly, inflexible ecosystems Continue Reading
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News
19 Mar 2025
Air New Zealand takes off with digital transformation deal
The airline aims to become a digital leader with TCS’s help to improve fleet management, crew scheduling and ground services through the use of artificial intelligence Continue Reading
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News
19 Mar 2025
Former subpostmaster to sue Post Office and Fujitsu for judgment ‘obtained by fraud’
Lee Castleton, one of a group of seven former subpostmasters who began the fight against the Post Office in 2009, triggers ‘seismic’ shift in Post Office scandal Continue Reading
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News
18 Mar 2025
Digital Realty enters Indonesia through joint venture
New joint venture, Digital Realty Bersama, will develop and operate datacentres across Indonesia to meet the increasing demand for digital infrastructure in Southeast Asia’s biggest economy Continue Reading
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E-Zine
18 Mar 2025
UK under-prepared for catastrophic cyber attack
In this week’s Computer Weekly, MPs have been told the UK is under-prepared to cope with a catastrophic cyber attack – we find out where the problems lie. Our new buyer’s guide assesses the challenges of datacentre capacity planning. And one of the UK’s most successful businessmen, Sir Martin Sorrell, gives his view on the risks and opportunities of AI. Read the issue now. Continue Reading
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News
18 Mar 2025
Seaco charts course for unified security strategy
Shipping container leasing giant consolidates security tools onto a single platform, leveraging AI and extended detection and response to improve security operations Continue Reading
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Opinion
17 Mar 2025
Data protection and AI: what to know about new UK cyber standard
A strategic governmental steer on AI, putting guidance above rigid legislation offers the adaptability needed to innovate responsibly, contends Kiteworks executive John Lynch Continue Reading