IT for retail and logistics
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News
05 Mar 2024
How PSA is reducing empty trips for trucking firms
The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading
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News
21 Jan 2024
Stellar Lifestyle opens high-tech retail space
The Hive 2.0 retail space in Esplanade Xchange uses AI and robots to enable self-checkout, prepare and serve beverages, and deliver items to offices in a nearby building Continue Reading
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Answer
23 Apr 2018
Why do EDI standards dominate for electronic transactions?
The EDI standard format is the only option accepted by Walmart and other retailers. But as technology and data formats have changed over the years, is there a better way? Continue Reading
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Feature
20 Apr 2018
Data protection is critical for all businesses
Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Continue Reading
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News
20 Apr 2018
Account takeover up tenfold in past year
The incidence of online account takeover and the proportion of high-risk account access attempts underlines the need for improved authentication, says fraud detection firm Continue Reading
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News
20 Apr 2018
Data protection is a business issue, says IAPP
Data privacy is a rapidly maturing profession as organisations around the world increasingly see data protection as a business issue, according to an industry association Continue Reading
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News
19 Apr 2018
UK and Indian governments agree tech partnership
Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading
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News
19 Apr 2018
Mastercard calls for global online payments standard
Mastercard and its EMV partners are pushing for online payments standards similar to those for point-of-sale payments Continue Reading
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News
18 Apr 2018
Australian supermarket chain hit by IT outage
Thirty-minute glitch knocked out checkout systems at half of Woolworths’ stores in Australia Continue Reading
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News
18 Apr 2018
Good time to be in data protection, says information commissioner
There has never been a better time to be in data protection, Elizabeth Denham has told an IAPP data protection conference in London, addressing some key questions about the changing data protection regulatory landscape Continue Reading
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Opinion
18 Apr 2018
Protecting your intellectual property in a digital world
Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment? Continue Reading
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News
18 Apr 2018
Huawei debuts its first intent-based networking proposition
At its Shenzhen Analyst Summit, Huawei unveiled its intent-based networking concept, promising to address enterprise customer pain points around network management Continue Reading
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News
18 Apr 2018
DDoS attacks cost up to £35,000
Despite the direct financial impact of DDoS attacks, this is not considered to be the most damaging effect on companies targeted this way, a survey shows Continue Reading
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News
18 Apr 2018
CIO interview: Richard Tallboy, CIO, Wagamama
Richard Tallboy, CIO of pan-Asian restaurant chain Wagamama, explains why the firm adopted “pay by walking out” technology Continue Reading
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News
17 Apr 2018
Targeted cyber attacks doubled in past year, study shows
The number of targeted attacks has doubled in the past year compared with the previous 12 months, despite improvements in detecting and blocking them, a cyber resilience study shows Continue Reading
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News
16 Apr 2018
UK businesses urged to ensure they do cyber security basics
The cyber threat to business has never been greater, so the National Cyber Security Centre is urging UK companies to ensure they have implemented all the basic, best-practice cyber security controls and processes Continue Reading
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Opinion
12 Apr 2018
The seven levers of digital transformation
Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology Continue Reading
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News
12 Apr 2018
O2 and Arqiva begin small cell roll-out in London
Mobile operator will use small cells to boost 4G mobile network data capacity in busy areas, such as around stations Continue Reading
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News
12 Apr 2018
PepsiCo hires robots to interview job candidates
The food and drinks multinational is using artificial intelligence software, known as Robot Vera, to phone and interview candidates as it seeks to fill vacancies for factory, sales workers and drivers in Russia Continue Reading
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News
11 Apr 2018
Tesco online grocery sales up 5.1%
After ninth consecutive quarter of growth, CEO says supermarket chain is “on track to deliver our medium-term ambitions” Continue Reading
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News
11 Apr 2018
Finnish government backs national AI development strategy
Government is harnessing Finland’s tech base to help make the country a leading location for the artificial intelligence industry Continue Reading
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News
10 Apr 2018
Mobile phishing a growing threat, warns report
Phishing on mobile devices is a growing threat to business as attacks move beyond email to text messages and apps Continue Reading
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News
10 Apr 2018
HMV pivots from legacy MPLS to SD-WAN
Record retailer HMV goes all-in on a Cisco Meraki software-defined network to cut costs and improve its network resiliency Continue Reading
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Opinion
09 Apr 2018
Security Think Tank: Cryptojacking can be costly
How can organisations best defend against cryptojacking? Continue Reading
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News
09 Apr 2018
More than one in 10 employees fall for social engineering attacks
Employees download malicious files, click phishing links, correspond with hackers, and even share contact information for their colleagues, a report reveals Continue Reading
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News
09 Apr 2018
Microsoft teams up with Japan’s JRCS on mixed reality
Software giant Microsoft has partnered with a Japanese supplier of maritime systems to test the use of HoloLens headsets for training and maintenance work Continue Reading
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Opinion
06 Apr 2018
Why businesses must think like criminals to protect their data
Cyber criminals use three main methods of operation to steal commercial data. Understanding their mindset can help organisations put the right defences in place Continue Reading
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News
05 Apr 2018
Retail sector top cyber attack target
The retail sector was the top cyber attack target in 2017, as cyber attacks evolved to become more organised and structured, a report reveals Continue Reading
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News
05 Apr 2018
More than 1.5 billion business and consumer files exposed online
With just over a month to go before the GDPR compliance deadline, more than 1.5 billion data files are exposed online without adequate protections, a report reveals Continue Reading
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Feature
05 Apr 2018
Should retail try to save the high street's declining footfall?
Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus? Continue Reading
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News
05 Apr 2018
Interview: GDPR will give Dutch privacy watchdog its teeth
The Netherlands’ privacy watchdog has not handed out fines so far because there has been no reason to, says the organisation’s chairman, Aleid Wolfsen Continue Reading
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Answer
03 Apr 2018
How will AI in demand forecasting help improve accuracy?
Changing consumer demand and supply chain disruptions are just two factors that might influence demand forecasting results. Here's a look at how AI can help. Continue Reading
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Feature
03 Apr 2018
Retail legacy systems: how can we overcome them?
With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment Continue Reading
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News
03 Apr 2018
Data breaches revealed at four US retail chains
The Easter weekend has seen another round of data breaches, further underlining that many companies are still failing to take the necessary steps to protect customer data Continue Reading
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News
03 Apr 2018
Automation and gamification key to cyber security
The use of automation and gamification are key to winning the fight against cyber criminals in the face of the skills’ shortage, a study investigating challenges facing IT security teams reveals Continue Reading
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Answer
02 Apr 2018
Which supply chain visibility tools help improve logistics?
At the intersection of IoT, analytics and other technologies lies better supply chain visibility. Here's a look at what's making logistics a little easier. Continue Reading
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News
29 Mar 2018
IR35 reforms: IT contractors express concerns over ‘inevitable’ private sector roll-out
Research suggests IT contractors are resigned to the IR35 reforms being implemented in the private sector, and many fear an announcement to that effect will come this year Continue Reading
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News
27 Mar 2018
Most top UK firms fail to disclose cyber risk testing details
Most of the largest UK companies do not reveal their testing of cyber protection plans and do not share security updates with the board regularly, a Deloitte report reveals Continue Reading
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News
26 Mar 2018
ShopDirect set to use AI to detect fraud on phone calls
The online retailer has signed a contract to use voice authentication technology from Pindrop to tackle fraud and improve customer experience Continue Reading
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News
26 Mar 2018
Swedish study talks up benefits of artificial intelligence
A major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses Continue Reading
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News
22 Mar 2018
Privacy group calls for UK response to data exploitation
Policy-makers need to respond swiftly to the Cambridge Analytica and Facebook data exploitation scandal, according to privacy rights group Continue Reading
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News
22 Mar 2018
HMRC sets August launch date for customs IT system
HMRC plans to begin a phased deployment of its Customs Declaration Service this August, with completion expected by early 2019 Continue Reading
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News
21 Mar 2018
SD-WAN still too complex, survey shows
Despite SD-WAN adoption, WAN complexity remains a major challenge, a survey has revealed, driving firms to managed services, mainly because of security concerns Continue Reading
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News
20 Mar 2018
IBM delivers Watson-powered voice assistant for consumer brands
Alexa and Google Assistant have taken residence in people's homes. IBM aims to give companies a way to deliver their own branded AI voice assistants Continue Reading
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News
20 Mar 2018
Maplin in administration: Internet connectivity issues hit in-store card payments
Internet issues at beleaguered high-street electronics retailer Maplin cause trouble at the tills in stores across the UK Continue Reading
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News
20 Mar 2018
SAP at the core of S Group’s €100m IT renewal
Finnish retailer S Group is putting SAP at the core of its IT transformation, which will be complete by 2021 Continue Reading
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News
20 Mar 2018
Firms need to move from DevOps to DevSecOps, says expert
In the face of competition, organisations are turning to DevOps to improve efficiency and accelerate innovation, but this is creating new security risks, an industry expert warns Continue Reading
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Feature
19 Mar 2018
Network security in the digital transformation era
Network security has always been a core focus for CISOs and IT security managers, but in an era of digital transformation, we examine if network security strategies are keeping up with new and emerging cyber threats Continue Reading
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News
19 Mar 2018
Digital retail calls for agile approach, say experts
To embrace digital technology, retailers need to adopt an agile nature across the entire business and break down internal silos, said a panel at Retail Week Live Continue Reading
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News
16 Mar 2018
Employers face hiring crisis as AI replaces mid-skilled jobs
Artificial intelligence could replace two-thirds of existing jobs within 20 years, and employers will face growing difficulties recruiting skilled staff Continue Reading
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Opinion
16 Mar 2018
SD-WAN needs software-defined security
Digital transformation is driving organisations to move to the cloud, which requires a new architecture that embraces cloud technology, but that in turn requires a new way of thinking about network security to ensure data is protected Continue Reading
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News
15 Mar 2018
Tesco appoints new chief technology officer
Supermarket giant’s new CTO joins from Airbus and will continue to implement retailer’s digital transformation programme Continue Reading
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Opinion
15 Mar 2018
Security Think Tank: Fileless malware not totally undetectable
What should organisations do at the very least to ensure business computers are protected from fileless malware? Continue Reading
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News
14 Mar 2018
WhatsApp to suspend data sharing with Facebook
WhatsApp has agreed to stop sharing personal data with Facebook until data protection concerns are addressed Continue Reading
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Opinion
14 Mar 2018
Security Think Tank: Awareness is a good starting point to counter fileless malware
What should organisations do at the very least to ensure business computers are protected from fileless malware? Continue Reading
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News
14 Mar 2018
Researchers accused of irresponsible disclosure of AMD chip flaws
Israel-based researchers have been accused of irresponsible disclosure for going public with more than a dozen security flaws discovered in AMD processors Continue Reading
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News
13 Mar 2018
Retailers need to prepare properly before AI adoption, say experts
Artificial intelligence can help many areas of the retail landscape, but retailers should make sure they prepare before taking on AI adoption, says an expert panel Continue Reading
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Feature
13 Mar 2018
Businesses need to take cryptojacking seriously
Organisations must pay attention to cyber criminals hijacking computing resources to mine cryptocurrencies, because nearly half are affected and the impact is greater than many realise Continue Reading
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News
13 Mar 2018
Russian augmented reality startups break into enterprise space
Augmented, virtual and mixed reality technologies edge closer to enterprise adoption in Russia as a strong local developer network grows Continue Reading
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E-Zine
13 Mar 2018
Unlocking digital change in criminal justice
In this week’s Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice to hear about tackling the challenges of digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector in our latest buyer’s guide. Read the issue now. Continue Reading
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News
12 Mar 2018
Digital for rural areas worth up to £26bn to UK economy
A study commissioned by Amazon has posited that greater use of digital tools and services could be worth between £12bn and £26bn per annum to the UK economy Continue Reading
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Answer
12 Mar 2018
What should companies know about sustainability software?
Sustainability is composed of social, environmental and economic pillars. That's why technologies focused on this market address different needs. Here's a narrow glimpse. Continue Reading
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News
12 Mar 2018
Proof of concept shows blockchain could save lives in pharmaceutical logistics
DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines Continue Reading
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News
12 Mar 2018
Scottish government to spend £25m to fill 4G coverage gaps
The Scottish government has announced a £25m programme to infill gaps in 4G mobile network coverage across Scotland Continue Reading
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News
12 Mar 2018
UK leads global upward trend in SOC maturity
The UK is leading the way towards more efficient security operations centres, but many still continue to operate with serious gaps in security, a report reveals Continue Reading
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News
09 Mar 2018
UK government criticised over lack of GDPR explanation
Most IT decision makers in the UK are critical of the government for failing to educate organisations about the GDPR and its implications, and few have a clear understanding of it, a survey shows Continue Reading
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News
09 Mar 2018
Modern retail: machine learning, customer experience and legacy
As the retail landscape shifts in the wake of new technologies, experts in retail and tech explain how firms need to adapt to cater for modern consumers Continue Reading
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News
09 Mar 2018
Cryptojacking cyber criminals up their game
Cyber criminals hijacking computing resources to mine for cryptocurrencies are raising their efforts to bypass enterprise security controls, researchers have found Continue Reading
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E-Zine
08 Mar 2018
CW Europe: Germany’s Lemoncat takes catering to the cloud
Business catering startup Lemoncat has taken advantage of the affordable cost of living in Berlin and is shaking up the catering sector by harnessing the Amazon and Salesforce clouds. Also in this issue, read how Moscow’s government is taking advantage of high penetration of broadband and mobile internet to expand innovative services under the Russian capital’s smart city programme, and how organisations in the Netherlands still have much to do to comply with the General Data Protection Regulation. Continue Reading
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News
07 Mar 2018
Wi-Fi provider uses big data analytics to drive customer experience
The self-styled “Uber of Wi-Fi”, iPass is using Databricks’ Unified Analytics Platform and machine learning to monitor its worldwide network and help its customers get the best experience Continue Reading
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News
07 Mar 2018
Co-op trials pay-in-aisle technology
Food retailer Co-op plans to introduce a smartphone self-checkout system so customers can pay for goods without visiting a till Continue Reading
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News
05 Mar 2018
CIO interview: Helena Theakstone, head of digital, Oasis Fashion
Oasis Fashion’s head of digital talks about GDPR preparation, collaboration between digital and IT, and the importance of listening to customers Continue Reading
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News
01 Mar 2018
Trust underpins innovation, says UK information commissioner
Underlining the relevance of data protection legislation to business, the UK information commissioner says consumer trust is key to innovation Continue Reading
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News
01 Mar 2018
Are mobile wallets about to make contactless cards look outdated?
Mobile wallets look set to take root as consumers increasingly use their mobile phones to pay for goods and services Continue Reading
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News
01 Mar 2018
ICO head tops DataIQ data leader list
The UK’s information commissioner has been named at the top data leader for 2018 in the DataIQ 100 list of most influential data leaders Continue Reading
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News
01 Mar 2018
CIO interview: Chris Ashworth, CIO, Hermes
Hermes aims to deliver on its innovation programme with a new data platform, a mobile app and experimenting with robots and drones Continue Reading
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Podcast
27 Feb 2018
Expert: Boring retail is dying as tech gains importance
Technologies such as augmented reality and AI in retail are becoming more important for brands looking to gain a selling edge. Tune in to the latest Pipeline podcast to learn more. Continue Reading
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News
27 Feb 2018
Sweden’s Systembolaget picks Evry for cloud transformation
Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme Continue Reading
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E-Zine
27 Feb 2018
How IT is taking UPS to new heights
In this week's Computer Weekly, we talk to UPS CIO Juan Perez to find out how making his IT department “business intimate” is driving innovation at the parcel shipping giant. We look at how cloud management platforms can help ease the adoption of multiple public cloud services. And we examine how UK local councils are struggling to deal with cyber attacks and data breaches. Read the issue now. Continue Reading
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Feature
26 Feb 2018
What are the retail jobs that don’t exist yet?
As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector? Continue Reading
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News
23 Feb 2018
GDPR is having positive impact on privacy profession, says IAPP
The EU’s new data protection rules are driving greater interest in the privacy profession, and provide an opportunity to develop new business plans, says privacy association Continue Reading
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News
23 Feb 2018
More than a quarter of UK shoppers prepared for wearable contactless payments
Mastercard research shows a growing number of shoppers are prepared to make purchases with smartwatches, rings and bracelets Continue Reading
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News
23 Feb 2018
IT services giants face stiff challenge from niche players in IoT market
Traditional broad and large IT services firms are facing competition from niche industry-focused companies in the IoT services market Continue Reading
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News
23 Feb 2018
Public education important in new data protection era, says ICO
UK information commissioner Elizabeth Denham tells Data Protection 2018 event of the tough requirements ahead in a new age of data regulation Continue Reading
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News
21 Feb 2018
Economic impact of cyber crime is significant and rising
Cyber attacks are becoming easier to carry out while defences remain inadequate, study shows Continue Reading
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News
20 Feb 2018
Government must invest in efficient IT to support food trade post-Brexit, say MPs
Inefficient IT and infrastructure at the border could cause perishable foods to spoil, says committee, which calls for the government to ensure the right IT is in place for prompt export and import Continue Reading
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News
16 Feb 2018
CIO interview: Mike Thomas, CIO, Hobbycraft
The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment Continue Reading
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News
16 Feb 2018
US sentences two Russians for huge data breaches
The US has sentenced two Russian cyber criminals who targeted major payment processors, retailers and financial institutions around the world, as the US joins the UK in condemning Russia for the 2017 NotPetya attacks Continue Reading
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News
16 Feb 2018
Few organisations managing cyber risk, survey shows
Cyber risk management practices are not keeping up with rising cyber security concerns among senior executives around the world, a study shows Continue Reading
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News
14 Feb 2018
100 days to GDPR compliance deadline
As the clock ticks down to the deadline to comply with the EU’s new data protection regulations, some surveys indicate there is still some confusion, but the focus has shifted from the sanctions to the benefits Continue Reading
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News
13 Feb 2018
Quarter of retailers say tech investment makes it harder to connect with consumers
Lack of return on investment in technology has left one in four retailers disappointed and unable to connect with their customers Continue Reading
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E-Zine
13 Feb 2018
On the path to diversity in tech
In this week's Computer Weekly, after the UK celebrated 100 years of women's suffrage, we look at what more needs to be done to encourage greater diversity in IT to help tackle the on-going skills shortage, and we hear from female industry leaders. We examine how mobile app developers can improve security. And we look at the role of containers in storage architecture. Read the issue now. Continue Reading
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Feature
12 Feb 2018
E-commerce packaging waste becoming a bigger issue
With the rise of online shopping, the packaging waste is becoming more of an issue. Here's a look at why and at some of the early work to solve the problem. Continue Reading
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News
09 Feb 2018
Belgian police share Cryakl ransomware keys
The Belgian police have released free decryption keys for the Cryakl ransomware through the No More Ransom project Continue Reading
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News
08 Feb 2018
DMA Group working to reduce fear around GDPR
The DMA Group is focused on the GDPR for customer communications and marketing, but says the key aim is to reduce fear in the market Continue Reading
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News
08 Feb 2018
Norway’s government backs cyber defence mobilisation
Norway has accelerated plans to scale up its national security infrastructure against threats emanating from the cyber domain Continue Reading
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News
08 Feb 2018
More POS malware detected in the wild
The first new point of sale malware in many months is stealing data from the magnetic strips on payment cards, security researchers warn Continue Reading
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News
08 Feb 2018
Data breaches set to affect future sales
The failure to protect customer data is set to create long-term business problems for organisations in Europe and the US, a survey reveals Continue Reading
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News
07 Feb 2018
Dubai transport authority maps city to support autonomous cars
Dubai’s RTA has enlisted Here Technologies to build a high-definition map of the city to support its goals around self-driving cars Continue Reading
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News
06 Feb 2018
Many UK firms ill-equipped to deal the cloud security risks
Many UK firms do not have the security tools, processes and skills required to ensure their cloud implementations are secure, a security researcher and advocate warns Continue Reading
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E-Zine
05 Feb 2018
How a digital workplace can drive innovation
In this week’s Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now. Continue Reading
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Opinion
05 Feb 2018
3, 2, 1, GDPR: How to be prepared on 25 May
There are seven key areas organisations should review to ensure compliance with the General Data Protection Regulation, and even though the deadline is less than four months away, it is still not too late to start Continue Reading