IT for retail and logistics
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Opinion
01 May 2025
Explaining what’s happening in a cyber attack is hard but crucial
The recent attacks on Marks & Spencer, Harrods and the Co-op show why it is essential for organisations to have a strategy to communicate effectively with customers affected. Continue Reading
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News
01 May 2025
Harrods becomes latest UK retailer to fall victim to cyber attack
Harrods confirms it has become latest UK retailer to experience a cyber attack, shutting off a number of systems in an attempt to lessen the impact. Continue Reading
By- Alex Scroxton, Security Editor
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News
20 Nov 2013
Report highlights poor UK attitudes to mobile security
Businesses should note that many UK mobile users do not take security precautions and do not know how to guard against data theft Continue Reading
By- Warwick Ashford, Senior analyst
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News
20 Nov 2013
M&S uses instore IT to train staff in multi-channel retail
Marks & Spencer is using in-store iPads and kiosks to train staff to support its multichannel retail strategy Continue Reading
By- Cliff Saran, Managing Editor
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News
19 Nov 2013
Google reaches $17m multi-state settlement over Safari snooping
Google has reached a $17m settlement agreement with 10 US states for bypassing Apple Safari privacy settings Continue Reading
By- Warwick Ashford, Senior analyst
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News
18 Nov 2013
Google and Microsoft to block searches for child porn
Google and Microsoft have announced measures to make it more difficult to find child abuse images online Continue Reading
By- Warwick Ashford, Senior analyst
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News
15 Nov 2013
Cyber collateral damage a concern for all, says Lancope
All organisations could be affected by cyber attack collateral damage, says network security firm Lancope Continue Reading
By- Warwick Ashford, Senior analyst
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News
14 Nov 2013
Europe to follow US clearance of mobile devices on flights
The European aviation regulator is to follow the US lead in easing restrictions on the use of mobile electronic devices during flights Continue Reading
By- Warwick Ashford, Senior analyst
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News
14 Nov 2013
CIO interview: Paolo Cinelli, CIO, Ikea
Ikea's priority is to get closer to its customers using a multi-channel approach which combines digital and traditional methods Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Nov 2013
Call for graduates to apply for John Lewis technology scheme
Retailer John Lewis is encouraging university-leavers to apply for positions in its graduate development scheme Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Nov 2013
Mass surveillance a bad idea, says Information Commissioner Christopher Graham
Information Commissioner Christopher Graham says issues of national security must not overshadow concerns of legitimate public interest Continue Reading
By- Warwick Ashford, Senior analyst
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News
12 Nov 2013
Web surveillance not a good idea, says Info Commissioner
Information Commissioner Christopher Graham says issues of national security cannot be allowed to overshadow concerns of legitimate public interest Continue Reading
By- Warwick Ashford, Senior analyst
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News
08 Nov 2013
NSA and GCHQ mass surveillance violates EU law, study finds
Mass internet surveillance by US and UK intelligence agencies violates European law, according to a study by two academics Continue Reading
By- Warwick Ashford, Senior analyst
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News
07 Nov 2013
UK intelligence heads defend mass surveillance operations
Heads of the UK’s intelligence services insist all they do in term of mass surveillance is strictly within the confines of UK law Continue Reading
By- Warwick Ashford, Senior analyst
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News
06 Nov 2013
McDonald's to engage with tech-savvy customers in restaurants
McDonald’s is engaging with customers by implementing interactive technologies in its restaurants Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
29 Oct 2013
Analysis: RSA says security needs to change, but what does that mean?
RSA executive chairman Art Coviello has issued a call to action to the security industry to improve technology and collaboration Continue Reading
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News
29 Oct 2013
Most businesses need to transform IT security, says RSA
No modern network or IT system can withstand the onslaught of a skilled adversary, given focus and time, says Amit Yoran, general manager of RSA Continue Reading
By- Warwick Ashford, Senior analyst
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News
28 Oct 2013
Cyber attack shuts down Israeli toll road tunnel
A cyber attack has shut down a major link in Israel's national road network, experts claim Continue Reading
By- Warwick Ashford, Senior analyst
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News
25 Oct 2013
Samsung reports record Q3 profits of £4.8bn
Samsung has reported record third quarter profits of £4.8bn driven mainly by revenues from memory chips Continue Reading
By- Warwick Ashford, Senior analyst
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News
24 Oct 2013
Thales launches critical infrastructure cyber security lab
Thales has set up a cyber security lab dedicated to help improve the security of critical national infrastructure, government and business Continue Reading
By- Warwick Ashford, Senior analyst
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News
23 Oct 2013
US publishes draft cyber security framework
The US has published a draft framework of voluntary cyber security standards aimed at reducing risks to critical national infrastructure Continue Reading
By- Warwick Ashford, Senior analyst
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News
21 Oct 2013
Microsoft withdraws faulty Windows RT 8.1 update for Surface tablets
Microsoft has widthdrawn its Windows 8.1 update for Surface RT tablets after some users reported system crashes Continue Reading
By- Warwick Ashford, Senior analyst
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News
18 Oct 2013
Google share price at record high on third quarter results
Google’s share price has hit a record high in response to better-than-expected third quarter results Continue Reading
By- Warwick Ashford, Senior analyst
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News
17 Oct 2013
Dexter payment card malware variant hits South Africa
The Dexter payment card skimming malware discovered last year has resurfaced in South Africa, resulting in millions of pounds lost to fraud Continue Reading
By- Warwick Ashford, Senior analyst
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News
16 Oct 2013
Neustar to host first DDoS awareness day
Communications firm Neustar is to host the first international awareness day on distributed denial of service (DDoS) attacks Continue Reading
By- Warwick Ashford, Senior analyst
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News
15 Oct 2013
The ICO issues BYOD warning after breach
The ICO is calling on organisations to ensure data protection policies reflect how employees are using personal devices for work Continue Reading
By- Warwick Ashford, Senior analyst
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Photo Story
15 Oct 2013
10 security reasons to upgrade to iOS 7
Even if it did not include numerous security fixes, iOS 7 has compelling reasons for corporates to adopt it to improve their security Continue Reading
By- Rob Buckley
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News
15 Oct 2013
D-Link begins fixing router backdoor
D-Link has begun releasing security patches to close the backdoor discovered on some of its routers Continue Reading
By- Warwick Ashford, Senior analyst
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News
11 Oct 2013
Toyota e-learning upgrade aims to cut mechanics' training time by up to a year
Car distributor Toyota Motor Europe is using e-learning to manage the training and certification of motor technicians and engineers Continue Reading
By- Bill Goodwin, Computer Weekly
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News
11 Oct 2013
Legitimate users of Tor need not worry, says NCA
The National Crime Agency (NCA) says criminals cannot hide on the internet, but legitimate business users of anonymity software Tor are safe Continue Reading
By- Warwick Ashford, Senior analyst
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News
09 Oct 2013
Tesco.com uses agile development offshore to roll out internationally
Tesco used agile methodology, co-ordinating a team of 100 offshore developers, to roll out the Tesco.com website internationally Continue Reading
By- Cliff Saran, Managing Editor
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News
09 Oct 2013
IBM interns join ShopDirect to combine gamification and Twitter analysis
Undergraduate ShopDirect interns spent the summer with IBM on a project using gamification and Twitter to engage with customers Continue Reading
By- Cliff Saran, Managing Editor
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News
08 Oct 2013
Case study: Coca-Cola embarks on green IT strategy
Coca-Cola is aiming to reduce the carbon footprint of its IT. Kevin Sirjuesingh, director of IT strategic initiatives, discusses the plan Continue Reading
By- Cliff Saran, Managing Editor
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E-Zine
08 Oct 2013
High street retailers fight back with multi-channel IT
In this week’s Computer Weekly, we examine how high street retailers are fighting back against online rivals by using IT to support multi-channel customers – and Tesco’s marketing chief explains how it works at the UK’s biggest supermarket chain. Also, we ask how recent revelations about government internet surveillance affect the protection of corporate information. Read the issue now. Continue Reading
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Feature
07 Oct 2013
High street stores embrace digital to entice customers
Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
07 Oct 2013
UK National Cyber Crime Unit becomes operational
The UK's National Cyber Crime Unit has become operational as part of the new National Crime Agency Continue Reading
By- Warwick Ashford, Senior analyst
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News
03 Oct 2013
FBI shuts down Silk Road online drug market
The FBI has shut down the Silk Road online drug market and arrested kingpin Ross Ulbricht, previously known only as Dread Pirate Roberts Continue Reading
By- Warwick Ashford, Senior analyst
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Opinion
03 Oct 2013
Privacy concerns in the digital world
Considering the full spectrum of privacy, people need to ask themselves if they are comfortable with all their characteristics in the public domain Continue Reading
By- Yves Le Roux, (ISC)2
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News
02 Oct 2013
McAfee Focus 2013: McAfee leadership upbeat about Stonesoft acquisition
Intel-owned security firm McAfee is upbeat about its acquisition of Stonesoft and its future capability to tackle security differently Continue Reading
By- Warwick Ashford, Senior analyst
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News
02 Oct 2013
Tesco profits drop despite multichannel shopping
Tesco's pre-tax profits fell 24% to £1.39bn over the first half of its financial year despite adopting multichannel shopping technology Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
01 Oct 2013
IT security industry still immature, says (ISC)2 board member
The information security industry is still immature and failing to act or speak as one, says Dave Lewis, (ISC)2 board member Continue Reading
By- Warwick Ashford, Senior analyst
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News
27 Sep 2013
Financial markets next big cyber target, says US expert
Manipulation of international financial markets will be the next evolution of cyber crime, says US Cyber Consequences Unit chief Continue Reading
By- Warwick Ashford, Senior analyst
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News
27 Sep 2013
Top 10 cyber crime stories of 2013
Cyber crime featured heavily in security news coverage in 2013, with cyber criminals and cyber law enforcers upping their games with each passing month Continue Reading
By- Warwick Ashford, Senior analyst
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News
27 Sep 2013
Software acquisition is risk acquisition, says industry panel
New software often means new security vulnerabilities, panel tells the (ISC)2 Security Congress 2013 Continue Reading
By- Warwick Ashford, Senior analyst
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News
23 Sep 2013
Tesco to launch £119 7-inch tablet to expand multichannel presence
Tesco is expanding its multichannel retail strategy with the introduction of its own tablet, targeting non-internet-savvy users Continue Reading
By- Cliff Saran, Managing Editor
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News
19 Sep 2013
NSA reveals how Snowden accessed secret Prism files
Prism whistleblower Edward Snowden accessed secret documents through a file-share, the NSA has revealed Continue Reading
By- Warwick Ashford, Senior analyst
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News
16 Sep 2013
Risk assessment key to cloud adoption, says Isaca
There is mass confusion among small and medium businesses about cloud computing, says Amar Singh, chair of Isaca UK Continue Reading
By- Warwick Ashford, Senior analyst
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News
13 Sep 2013
After virtualising IT estate, Jaguar Land Rover now eyes cloud computing
Jaguar Land Rover's IT team takes its newly virtualised infrastructure to the next stage of IT evolution by adopting cloud-based services Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
09 Sep 2013
Most websites could be targeted through PHP, warns Imperva
Hackers are focusing on vulnerabilities in PHP web application development platform, threatening most websites, warns Imperva Continue Reading
By- Warwick Ashford, Senior analyst
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News
09 Sep 2013
Lloyds website continuity hit as TSB launches
Lloyds Banking Group websites, including the new standalone TSB, have been hit by problems on TSB launch day Continue Reading
By- Warwick Ashford, Senior analyst
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News
03 Sep 2013
Disinfecting PCs false security, says security expert
Many companies proud of their ability to identify and clean malware infected machines are missing a trick, says veteran security expert Continue Reading
By- Warwick Ashford, Senior analyst
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News
22 Aug 2013
Charlie McMurdie joins PwC’s cyber practice
Charlie McMurdie, former head of the Metro Police central e-crime unit, is joining business consultancy firm PwC as its senior crime adviser Continue Reading
By- Warwick Ashford, Senior analyst
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News
19 Aug 2013
Interview: Martin Russell, head of IT services, Just Eat
Just Eat's head of IT services, Martin Russell speaks to Computer Weekly about his experiences of switching to Google Continue Reading
By- Cliff Saran, Managing Editor
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News
16 Aug 2013
Online retailing means the industrialisation of analytics
Figleaves founder and eCommera chief scientist Michael Ross argues that online retailing requires a new type of action-oriented business intelligence Continue Reading
By- Brian McKenna, Enterprise Applications Editor
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Opinion
14 Aug 2013
How to appoint a new outsourcing supplier
Outsourcing can come with its own security risks if not managed appropriately, making due diligence and clear contractual arrangements key Continue Reading
By- Sheila Pancholi
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E-Zine
05 Aug 2013
Tech startups inspiring retail IT innovations
In this week’s Computer Weekly, we talk to department store John Lewis about how the firm is working with tech startups to improve its multichannel retail strategy. As PC sales continue to decline, we hear from IT leaders at companies moving away from the traditional desktop to non-Windows devices such as Chromebooks. And the final part of our buyer’s guide to data management examines the benefits being achieved by adopters of predictive analytics, including Tesco and HM Revenue & Customs. Continue Reading
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Opinion
30 Jul 2013
The ideology of hacking
Business leaders need to be educated on the true threats their firms face and IT security professionals have to arm their executives with that information Continue Reading
By- Mark Brown
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News
30 Jul 2013
ICO to investigate sale of online dating profiles
The UK’s data protection watchdog is to investigate the sale of 10,000 online dating profiles to the BBC’s Panorama programme Continue Reading
By- Warwick Ashford, Senior analyst
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Feature
29 Jul 2013
An introduction to cyber liability insurance cover
Cyber liability insurance cover has been around for 10 years, but most security professionals seem to have not heard of it or know that it exists Continue Reading
By -
News
29 Jul 2013
Continual vigilance key to security, says Damballa
UK businesses must update their approach to cyber security to look for signs of compromise continually Continue Reading
By- Warwick Ashford, Senior analyst
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News
26 Jul 2013
FireEye partners with Phishme for multi-layered security
Security technology developer FireEye has partnered with phishing awareness training firm PhishMe to offer a multi-layered approach to securing information networks Continue Reading
By- Warwick Ashford, Senior analyst
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News
25 Jul 2013
MI5 and GCHQ call for FTSE 350 cyber health check
Intelligence agencies MI5 and GCHQ call on UK’s top listed companies to take part in a cyber governance health check Continue Reading
By- Warwick Ashford, Senior analyst
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News
23 Jul 2013
Cisco buys cyber security company Sourcefire for $2.7bn
Networking giant Cisco has reached an agreement to buy cyber security business Sourcefire in a $2.7bn deal Continue Reading
By- Warwick Ashford, Senior analyst
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News
22 Jul 2013
Insider threat: Balancing security with privacy
How can organisations increase security without affecting productivity or encroaching on employees’ right to privacy? Continue Reading
By- Warwick Ashford, Senior analyst
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News
22 Jul 2013
UK to block online porn by default
The UK is to block online pornography by default to all new internet users, David Cameron is to announce Continue Reading
By- Warwick Ashford, Senior analyst
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News
19 Jul 2013
John Lewis seeks out innovation from technology startups
John Lewis has been investing in technology innovation to keep ahead of the game in the changing landscape of the UK high street Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Opinion
19 Jul 2013
How to assess the security of a cloud service provider
As businesses continue to put more information online, understanding cloud suppliers and agreements has never been more important Continue Reading
By- Andrew Fitzmaurice
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News
19 Jul 2013
Facebook to acquire UK startup Monoidics
Facebook is to acquire UK startup Monoidics, which makes code verification and analysis tools and specialises in detecting coding errors Continue Reading
By- Warwick Ashford, Senior analyst
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News
18 Jul 2013
Google competition proposals not good enough, says EC
Competition commissioner Joaquin Almunia wants Google to readdress fears that it is abusing its market domination for its own gain Continue Reading
By- Warwick Ashford, Senior analyst
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News
18 Jul 2013
Intel Q2 profits down, but in line with expectations
Chip maker Intel reported a second quarter profit of $2bn, down 29% from a year ago, roughly in line with analysts’ estimates Continue Reading
By- Warwick Ashford, Senior analyst
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News
18 Jul 2013
IBM misses revenue expectations again
IBM has reported second quarter revenues of $24.9bn, missing market estimates of $25.39bn Continue Reading
By- Warwick Ashford, Senior analyst
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News
17 Jul 2013
Tech firms target piracy profiting websites
Tech firms including Google, Yahoo and Microsoft join an initiative targeting websites that profit from piracy by cutting off advert revenue Continue Reading
By- Warwick Ashford, Senior analyst
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News
17 Jul 2013
Snapshot: Online presence of UK retailers
This concise report assesses the online presence of 36 of the UK's leading high street retailers. Continue Reading
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News
16 Jul 2013
More than one-fifth of UK firms hit by DDoS attacks in 2012
More than a fifth of UK firms experienced a disruptive distributed denial of service (DDoS) attack in 2012 Continue Reading
By- Warwick Ashford, Senior analyst
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News
15 Jul 2013
Black market for software security flaws reaches new highs
The black market in previously undiscovered vulnerabilities in commercial software is so established that the average flaw sells for up to $160,000 Continue Reading
By- Warwick Ashford, Senior analyst
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News
11 Jul 2013
Yahoo wants Fisa objections revealed
Yahoo is the latest company implicated in the Prism internet surveillance programme to call for more transparency around its involvement Continue Reading
By- Warwick Ashford, Senior analyst
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News
11 Jul 2013
Protecting against modern password cracking
This article in our Royal Holloway Security Thesis series explains just how insecure passwords are and offers advice on alternative methods of security. Continue Reading
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News
11 Jul 2013
Smart cards: security risks
This article in our Royal Holloway Information Security Thesis series assess the new features introduced in Java Card 3 Connected Edition smart card specification and their associated security risks. Continue Reading
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News
11 Jul 2013
Security visualisation
This article in our Royal Holloway Information Security Thesis series shows how to generate a visual representation of a dataset and use visualisation in the evaluation of known security vulnerabilities. Continue Reading
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News
10 Jul 2013
Microsoft notches up over 3,000 copyright cases
In its battle against piracy, Microsoft says it has settled 3,265 copyright cases in the past year and warns of links to malware distribution Continue Reading
By- Warwick Ashford, Senior analyst
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News
09 Jul 2013
Will cloud services follow the evolution of the banking industry?
Cloud service providers say security will become the very reason companies choose cloud services in future Continue Reading
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News
08 Jul 2013
UK takes cyber threats to infrastructure seriously
The UK is taking seriously potential cyber threats to critical national infrastructure, according to GCHQ head Iain Lobban Continue Reading
By- Warwick Ashford, Senior analyst
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News
05 Jul 2013
Tougher EU penalties for cyber crime not enough, say security experts
The European Parliament has adopted a draft directive to toughen up EU penalties for cyber crime, but security experts say this is not enough on its own Continue Reading
By- Warwick Ashford, Senior analyst
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News
05 Jul 2013
Security Think Tank: Prism unlikely to change much
Does the data collected by Prism put the US Government at risk from other state or non-state sponsored activists? Continue Reading
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News
05 Jul 2013
UK joins EU demands for Google to rewrite privacy policy
The UK’s privacy watchdog has joined data protection authorities in France, Spain, Germany and Italy in demanding changes to Google’s privacy policy Continue Reading
By- Warwick Ashford, Senior analyst
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News
05 Jul 2013
NSA Prism scandal could hit US cloud providers, says EC vice-president
EC vice-president Neelie Kroes says US cloud services providers could lose business because of fears over US Prism surveillance programme Continue Reading
By- Warwick Ashford, Senior analyst
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News
04 Jul 2013
Azure powers Eurozone network to combat counterfeit drugs
Microsoft Azure will be used to power a cloud platform designment to combat counterfeit pharmaceutical product in the EU Continue Reading
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News
04 Jul 2013
FBI warns of increased spear phishing attacks
The FBI has issued a warning about an increase in spear-phishing attacks targeting multiple industry sectors Continue Reading
By- Warwick Ashford, Senior analyst
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News
04 Jul 2013
CIO interview: Pete Marsden, CIO, Asos.com
As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading
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News
02 Jul 2013
Security Think Tank: Prism – Sitting duck or elaborate honeypot?
Does the data collected by Prism put the US Government at risk from other state or non-state sponsored activists? Continue Reading
By- Robert Newby
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News
02 Jul 2013
Senior MPs flout EU cookie law
Two years after the EU cookie regulation and UK law came into force, not all UK websites are compliant, including the sites of 13 senior MPs Continue Reading
By- Warwick Ashford, Senior analyst
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News
01 Jul 2013
Stuxnet leak investigation leads to project originator
The US government investigation into Stuxnet leak of classified information leads to retired general in the Marines, James Cartwright Continue Reading
By- Warwick Ashford, Senior analyst
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News
28 Jun 2013
CIO interview: Paul Clarke, director of technology, Ocado
Paul Clarke is responsible for the technology strategy at online grocer Ocado, where IT is used in every aspect of the business Continue Reading
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News
26 Jun 2013
Biffa uses software-as-a-service for self-service and automation
Waste management firm Biffa deploys IT service management software-as-a-service (SaaS) to increase user self-service and automation Continue Reading
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News
26 Jun 2013
Encrypting enterprises miss out on cloud benefits
Enterprises sending encrypted data to the cloud are missing out on some of the greatest benefits of cloud computing, says Thales e-Security Continue Reading
By- Warwick Ashford, Senior analyst
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News
24 Jun 2013
Identity management key to browser-based IT strategy
A cloud-based identity management system is key to enabling a browser-based IT strategy at online recruitment firm Reed.co.uk Continue Reading
By- Warwick Ashford, Senior analyst
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News
21 Jun 2013
Most firms underestimate volume of malware, study shows
Most companies greatly underestimate the number of malicious programs appearing daily, a global survey of more than 2,000 IT professionals has revealed Continue Reading
By- Warwick Ashford, Senior analyst
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News
21 Jun 2013
UK businesses failing to secure virtual environments, study finds
Most UK businesses are failing to secure data in virtual environments, a survey of IT decision makers has revealed Continue Reading
By- Warwick Ashford, Senior analyst
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News
21 Jun 2013
Government launches cyber awareness campaign
UK government debuts the first stage of a £4m cyber awareness campaign as part of the National Cyber Security Programme Continue Reading
By- Warwick Ashford, Senior analyst
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News
11 Jun 2013
UK links to US internet surveillance remain unclear
The government insists that UK spy agencies operate within the law, but questions remain Continue Reading
By- Warwick Ashford, Senior analyst
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News
07 Jun 2013
PM urged to criminalise internet rape porn
Campaigners are calling for the criminalisation of possessing internet pornography depicting rape Continue Reading
By- Warwick Ashford, Senior analyst
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News
05 Jun 2013
Human error causes most data breaches, Ponemon study finds
Human errors and system problems caused two-thirds of data breaches in 2012, according to a study from Symantec and the Ponemon Institute Continue Reading
By- Warwick Ashford, Senior analyst