Collaboration software and productivity software
Collaboration software and productivity software go increasingly hand-in-hand as IT managers look to make better use of information and document sharing across their organisations. For many companies, Microsoft Office is already a standard tool for personal productivity, but tools such as social media, workflow and business process management (BPM) are important aspects of any collaboration software strategy. We look at the latest trends.
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E-Zine
11 May 2023
CW EMEA: The future of work
In this month’s CW EMEA, we look at the future of work in Europe after the pandemic forced a change in entrenched human behaviour. For years, people talked about flexible working being the way forward, but scepticism within the management of large companies held it back. This all changed when Covid-19 began to spread out of control and governments and businesses quickly told people to work from home where possible. We also look at the increasing problem of IT failures in Dutch hospitals and how they are affecting patient care, highlighting the need to improve IT security in hospitals. Read the issue now. Continue Reading
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News
21 Mar 2023
Danish law firm transforms digital collaboration through core system replacement
NJORD has transformed how it shares documents among lawyers through a cloud-based platform Continue Reading
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News
12 Jul 2022
UK homeworking more than doubles since 2019
Office for National Statistics roundup of the latest data and analysis on the UK economy, business and jobs finds the number of people working from home in the UK increased by 108.8% between October to December 2019 and January to March 2022 Continue Reading
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E-Zine
12 Jul 2022
UKtech50 2022: The most influential people in UK technology
In this week’s Computer Weekly, we reveal the 50 most influential people in UK IT for 2022, and talk to the winner of the 12th annual UKtech50, National Cyber Security Centre CEO Lindy Cameron. Also, we take an in-depth look at the crisis in chip supply and what’s needed to solve it. Read the issue now. Continue Reading
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Blog Post
11 Jul 2022
GitLab support engineering: innovating hidden multipliers for circular economy groupthink
This is a guest post written for Computer Weekly Open Source Insider authored by Lee Matos in his role as senior support engineering manager at GitLab - an organisation known for its open source ... Continue Reading
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News
28 Jun 2022
Organisations struggling to support remote and hybrid employees
Digital workplace productivity report reveals limited workplace technology availability sees average worker operating at 60% capacity Continue Reading
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28 Jun 2022
Office 365 has ability to ‘spy’ on workers
Microsoft faces calls for ‘transparency’ over tools in Office 365 that allow employers to read employees’ emails and monitor their computer use at work. Continue Reading
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E-Zine
28 Jun 2022
Collaboration key to IT sector sustainability
In this week’s Computer Weekly, as sustainability rises up the corporate agenda, IT leaders say more collaboration is needed to meet climate goals. Microsoft faces further calls for greater transparency over software tools used to monitor employees. And the cyber security industry warns over an increasing loss of talent. Read the issue now. Continue Reading
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News
22 Jun 2022
Packaging, translation to the fore in Zoom platform evolution
Collaboration and conferencing company brings together options for persistent chat, phone, meetings, whiteboard and other features into a single, scalable package Continue Reading
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News
21 Jun 2022
CIO interview: Mark Bramwell, CIO, Saïd Business School
After seven years in the job, there are still fresh challenges for the IT leader, including a second digital strategy to deliver Continue Reading
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News
21 Jun 2022
Microsoft Office 365 has ability to ‘spy’ on workers
Microsoft faces calls for ‘transparency’ over tools in Office 365 that allow employers to read staff emails and monitor their computer use at work Continue Reading
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News
17 Jun 2022
Organisations struggle to support IT in a hybrid work model
Study from digital employee experience tech firm finds 95% of professionals face disruptive IT issues that hinder productivity, with particular problems regarding remote workers Continue Reading
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Opinion
09 Jun 2022
Move with the times – in defence of WhatsApp in government
Former minister and current member of the House of Lords argues that the UK government needs to move with the times and embrace new communications tools such as WhatsApp Continue Reading
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Feature
07 Jun 2022
A new design for the new world of work
Widespread forecasts at the height of the pandemic about the death of the office have largely failed to come to pass, but its role is definitely changing as part of a wider, but as yet still mainly experimental, shift to hybrid working Continue Reading
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News
01 Jun 2022
Executive interview: Jeetu Patel, general manager of collaboration and security, Cisco
Anyone with an idea can help solve a problem if geography and distance don’t matter when bringing in talent, says Cisco’s collaboration and security chief Continue Reading
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Blog Post
01 Jun 2022
Sonatype offers software engineers control of InnerSource components
Sonatype is a software supply chain management company that has been gaining increasing traction in recent months. The company has now announced a capability focused on identifying and remediating ... Continue Reading
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Feature
01 Jun 2022
The state of Australia’s national broadband network
Australia’s national broadband network promises to improve broadband connectivity across the country but has been plagued by pricing issues. Here’s a look at where it is today and what lies ahead Continue Reading
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News
30 May 2022
Swim England takes the plunge with CaaS to reap remote work benefits
England’s national body for swimming deploys communications-as-a-service platform to support remote work for employees and sees benefits such as 35% reduction in monthly platform costs Continue Reading
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Blog Post
25 May 2022
Proof is in the pasty
With the opening of the new Elizabeth Line there was always going to be questions about value for money. At a cost of £25bn, will it deliver value, 13 years after the project to build it began? The ... Continue Reading
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News
25 May 2022
Zoom boom continues as it delivers billion-dollar first quarter
Despite partial return to work and adoption of hybrid rather than permanent home working, collaboration technology provider sees first-quarter total revenue up 12% year on year and +$100,000 customers rise by 46% Continue Reading
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News
25 May 2022
Most information and comms businesses plan to use homeworking permanently
Proportion of UK employees deploying hybrid working rises from 13% in early February 2022 to 24% in May 2022, with the information and communication industry revealed as a hybrid working hotspot Continue Reading
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Blog Post
24 May 2022
GitLab 15 drops slops on DIY DevOps flops & muttonchops
Provider of The One DevOps Platform GitLab Inc has announced the launch of its next major iteration, GitLab 15, starting with its first release version, 15.0, bringing forward new DevOps ... Continue Reading
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News
19 May 2022
BT strengthens push into enterprise and public sector
UK’s incumbent telco unveils charter to provide enterprise customers with springboard for growth by fuelling innovation through new investment in Division X unit, combining innovation and expertise with customer service and purpose-driven improvements Continue Reading
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News
19 May 2022
Marsden building society deploys UCaaS to enhance employee, customer experiences
Regional financial services leader chooses unified communications as a service offering for more agile, flexible and scalable communication to support both immediate needs and long-term growth Continue Reading
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News
16 May 2022
Zoom furthers contact centre expansion with Solvvy acquisition
In the next step of progression from being the pandemic’s breakout collaboration services leader, Zoom makes strategic buy to add advanced conversational AI and automation capabilities Continue Reading
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News
16 May 2022
Cisco enhances Webex for hybrid with ChomeOS, wellbeing support
Network and collaboration technology provider enters into partnership with IT giant to build the Webex Meetings PWA for all Chrome OS devices, and introduces collaboration services that support wellbeing Continue Reading
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Feature
16 May 2022
Evolution of unified comms services
Post-pandemic ways of working are forcing organisations to rethink their comms – we look at the growth in cloud-based services to support hybrid working Continue Reading
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Definition
09 May 2022
real-time application (RTA)
A real-time application is an application program that functions within a time frame that the user senses as immediate or current. Continue Reading
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Blog Post
09 May 2022
HP Inc's Poly opportunity: look beyond devices and software to a real collaboration strategy
Could its takeover of workspace collaboration specialist Poly turn HP Inc into a truly open and enterprise-grade collaboration giant? It certainly puts all the hardware in place - multimedia ... Continue Reading
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Feature
09 May 2022
CPaaS – a technology for the future
There is a received wisdom that as businesses flock towards the cloud, they are looking for a single platform on which to manage all their communication needs, leading to boom times ahead for communications platform as a service Continue Reading
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Definition
03 May 2022
Microsoft SharePoint
Microsoft SharePoint is a document management and collaboration platform that helps a company manage archives, documents, reports and other content that is vital to its business processes. Continue Reading
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Feature
02 May 2022
Next generation of collaboration and communication services
Future comms systems may look and feel rather different from what exists today – we look at the journey for communications services Continue Reading
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News
29 Apr 2022
CIO interview: Jeffrey Wood, deputy director of ICT, Princess Alexandra Hospital NHS Trust
A move to a brand-new hospital site offers the NHS trust a chance to introduce a range of new innovations, building on the digital transformation delivered over the past few years Continue Reading
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News
29 Apr 2022
European employers missing the opportunity to automate processes for hybrid work
The transition to hybrid work has stimulated a shift among employees looking to their business to streamline their workflows, but research finds just a tenth have access to automation tools Continue Reading
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Definition
29 Apr 2022
SharePoint Online
Microsoft SharePoint Online is a collection of cloud- and web-based technologies that make it easy for organizations to store, share and manage digital information. Continue Reading
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News
28 Apr 2022
Vercom plots ‘spectacular’ entry into global CPaaS market with MailerLite acquisition
Communications platform-as-a-service market continues hot streak as Polish solutions provider enters the world stage by acquiring global provider of tools for email communication Continue Reading
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News
28 Apr 2022
Oracle teams with Verizon as it expands global network of industry innovation labs
New facility outside Chicago will explore how 5G can create and test use cases to solve industry challenges, from carbon reduction to worker safety and sustainable building Continue Reading
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News
28 Apr 2022
Slack and Salesforce go public with first major integrations since acquisition
Slack and Salesforce have announced a set of developer products and integrations that Slack cofounder Cal Henderson says marks the first big public step to realising the value of the 2020 acquisition Continue Reading
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News
27 Apr 2022
Disappointing earnings at Google, but cloud still strong
Google posts first-quarter 2022 revenue of $68bn, but growth is not as fast as last year Continue Reading
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News
27 Apr 2022
Microsoft shows inflation-busting growth, driven by cloud adoption
As prices rise, Microsoft is trying to position its cloud services as the public cloud that offers the best value for money Continue Reading
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News
25 Apr 2022
C-suite regards adapting to remote working as key challenge
Senior management survey finds significant numbers noting remote working or flexi-working will be a long-term change for their business, with half seeing the switch to remote as one of their top three disruptions Continue Reading
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News
21 Apr 2022
One-third of manufacturers considered fit for the future with IoT and mobile edge
Survey shows pandemic drove the manufacturing industry to accelerate its digital transformation and be better prepared to deal with future challenges such as increased competition, changing employee expectations and rising customer demand Continue Reading
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News
20 Apr 2022
Flexible return-to-office policies are hammering employee experiences
Research shows work-related stress and anxiety is skyrocketing among office workers and those without flexibility, stressing that trusting teams to work where and when works for them will lead to better results Continue Reading
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Feature
19 Apr 2022
Positive benefits in the new experience economy
While creating a positive employee experience (EX) has been on the agenda of companies for years, the concept – and that of the experience economy in general – has come of age in the Covid-defined working arena Continue Reading
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News
14 Apr 2022
Zoom unveils platform innovations to elevate customer experience
Breakout videoconferencing leader announces conversation intelligence service and enhances online events offering, with aim to modernise how businesses engage with customers Continue Reading
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News
14 Apr 2022
Cisco and Venywhere reimagine the future of hybrid work in Venice ‘living lab’
Cisco employees live and work remotely in Venice for three months as part of a pilot programme to help the city reinvent itself as a work-from-anywhere destination Continue Reading
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News
13 Apr 2022
Oracle vaunts ME as employee experience platform geared to post-crisis workforce realities
Oracle has launched an employee experience platform, dubbed ME, said to be designed for post-Covid, individualistic pandemic workforce trends Continue Reading
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Blog Post
12 Apr 2022
Citrix and Microsoft: who’s really leading the transformation agenda?
Citrix loves Microsoft and Microsoft loves Citrix - OK, maybe I’m exaggerating to make a point, but that’s the gist of the official lines you get from both companies. But looking in from the ... Continue Reading
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News
12 Apr 2022
The metaverse: A virtual reality check
The so-called metaverse is years away, but many businesses are keen to ride the industry hype in a bid to benefit from first-mover advantage Continue Reading
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11 Apr 2022
Hybrid working in the metaverse
Few topics have attracted more headlines over the past year than hybrid work and the metaverse. How can these realities fit together and become productive in the new normal of work? Continue Reading
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News
06 Apr 2022
A1 Digital makes right connections for intelligent empowerment of construction industry
Telco’s digital transformation subsidiary, with a business focus on the German market, announces participation in the Intelligent Empowerment of Construction Industry research project Continue Reading
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News
04 Apr 2022
Office Wi-Fi may not cope with hybrid work
Continued growth of online meetings is triggering disruption across the employee productivity technology market, research from CCS Insight has found Continue Reading
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News
01 Apr 2022
Singapore enterprise comms and collaboration spend set for steady growth
The widespread enterprise adoption of remote operations that bolstered the demand for comms and collaboration products and services is set to persist Continue Reading
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News
30 Mar 2022
Hybrid work offers markedly positive improvements to culture
Study finds effects that hybrid working is having on business culture, with nearly half of study across the globe feel diversity and inclusion has improved during the pandemic. Continue Reading
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News
29 Mar 2022
Manufacturers reveal concerns over tech readiness for hybrid work
Research reveals manufacturing firms must address both human and tech barriers relating to visibility of networks and the digital experience to create a sustainable and high-performing hybrid workplace Continue Reading
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News
29 Mar 2022
Webex aims to reimagine hybrid work experiences
After one of the biggest shifts of how we work in decades, collaboration technology firm adds functionality innovations to help organisations personalise the hybrid work experience for employees and customers Continue Reading
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News
29 Mar 2022
McLaren Racing and Cisco extend partnership to drive innovation and hybrid experiences
Networking technology and services provider broadens role as official technology partner of leading Formula 1 racing team to provide network and collaboration infrastructure to enhance speed, scale and power across technology footprint Continue Reading
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News
24 Mar 2022
Under-investment in hybrid work threatens successful return to the office for European workers
Research from Ricoh Europe shows staff are looking to their employers for clarity and innovation in their new hybrid workplace, but a lack of planning and investment threatens to derail the success of a widespread return to the office Continue Reading
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News
22 Mar 2022
Kurmi brings UC, CC provisioning automation to the cloud
Software developer takes on-premise platform to a hosted model to deliver faster and easier access to the tools required to streamline and optimise the day-to-day administration of Unified Communication platforms Continue Reading
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News
21 Mar 2022
Wellness essential as hybrid work to see total redesign of the office
Almost one-fifth of companies are asking employees to return to the office full-time, as new workspaces with quiet zones, Zoom pods and wellness areas are seen as key to retaining and attracting talent Continue Reading
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News
21 Mar 2022
Mavenir makes business communications software pivot
Network software provider transitions from radio access network software solutions towards offering SaaS portfolio of business communications for CSPs, channels and systems integrators Continue Reading
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News
18 Mar 2022
Electronic patient records key to NHS digital transformation
Getting EPR systems rolled out across NHS organisations will help boost digital transformation efforts, and are key to fulfilling government healthcare plans Continue Reading
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News
17 Mar 2022
Verizon Business enriches mobile endpoint for Microsoft Teams
Business solutions provider becomes one of the first operators to join forces with IT giant to enable enterprise customers to experience the full power of communications and collaboration system Continue Reading
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News
14 Mar 2022
UK businesses struggling to support flexible work
Research reveals that as hybrid becomes the norm, a clear majority of firms say the pandemic caused them to re-evaluate what they value in the workplace Continue Reading
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Feature
14 Mar 2022
Ratcheting down the tension in the hybrid world
Employers who reject the trend towards adopting more flexible, hybrid ways of working may struggle with staff retention - and CIOs have more to win or lose than most in a hybrid world Continue Reading
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News
14 Mar 2022
More Tableau-Salesforce integrations on the cards
Tableau and Salesforce are looking to deliver more ‘pre-integrated’ offerings that embed analytics capabilities into the latter’s portfolio of software-as-a-service applications Continue Reading
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News
10 Mar 2022
Hybrid cements place in working life as employees choose flexibility
Research from automation platform advises that focusing on technologies that improve employee and IT experiences is critical for future of work success and retaining talent in the hybrid world Continue Reading
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News
09 Mar 2022
Glide connects Proximity Edge 8 datacentre to Birmingham dark fibre ring
Second-city initiative with infrastructure and utilities business designed to bring increased diversity and additional low-latency connectivity options to edge colocation customers Continue Reading
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News
24 Feb 2022
Workers demand universal high-performance broadband to succeed with hybrid work
Cisco Broadband Index finds just more than two-fifths of UK workers now rely on their home internet to work from home or run their own business, but almost three-quarters think broadband services need to dramatically improve to enable them to work from anywhere Continue Reading
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News
23 Feb 2022
IT leaders primed to drive innovation and hybrid work
As organisations move beyond the pandemic, survey shows IT leaders are being given greater levels of responsibility Continue Reading
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News
22 Feb 2022
Mondelēz moves global operations to digital workspace with Orange Business Services
Snack giant transforms legacy infrastructure to digital platform, enabling communication and collaboration on a global scale, with analytics and AI used to improve customer experience and personalise service for employee workplace needs Continue Reading
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News
17 Feb 2022
Unified communications and collaboration set for automation surge in hybrid world
Research reveals hybrid working world unified communications and collaboration now seen as improving productivity, but challenge exists for organisations managing UCC at scale to provision users across multiple apps and communications platforms Continue Reading
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News
15 Feb 2022
New world of work sees emergence of hybrid holiday
Research from Virgin Media O2 suggests 2022 will be the year when working from anywhere becomes a reality for businesses across the UK Continue Reading
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E-Zine
14 Feb 2022
On a mission to track space junk
In this week’s Computer Weekly, we talk to the space experts tracking orbital debris using graph database technology. We meet the startups taking very different approaches in trying to develop commercial quantum computers. And we ask why it’s so difficult to build a data science team and how to overcome the challenges. Read the issue now. Continue Reading
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Feature
10 Feb 2022
Retail’s staff engagement and happiness problem – can tech help?
Keeping staff engaged, motivated, connected and content is no easy task for retailers, but the industry is exploring new tools and techniques to improve the workplace Continue Reading
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Feature
10 Feb 2022
Hybrid working in the metaverse
Few topics have attracted more headlines over the past year than hybrid work and the metaverse. How can these realities fit together and become productive in the new normal of work? Continue Reading
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News
09 Feb 2022
CPaaS key to enabling customer experience to drive digital transformation
IDC study shows nearly four-fifths of enterprises are set to implement conversational customer engagement to improve customer experience Continue Reading
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07 Feb 2022
The developing metaverse: Commercial realities of extended realities
The metaverse is almost certain to become a highly competitive commercial playground, if not battlefield. It will likely not only establish highly profitable markets but also lead to high-profile failures Continue Reading
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News
04 Feb 2022
Vodafone Business teams with RingCentral to deliver cloud communications
New cloud-based comms platform set to enable UK operator’s mobility and 5G capabilities to give customers more choice, flexibility and simplicity in workforce collaboration and remote working Continue Reading
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News
04 Feb 2022
Cisco pitches into private 5G, reveals hybrid work technology slate
Comms and collaboration technology services giant introduces new technologies to help businesses rapidly scale networks and digitise operations Continue Reading
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Feature
02 Feb 2022
Finland brings cryostats and other cool things to quantum computing
Not only is Finland the clear leader in refrigeration technology for quantum computers, but it also leads in fundamental research into the underlying quantum information theory Continue Reading
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News
01 Feb 2022
Dutch software engineers join campaign for research funding
Software researchers from all over Europe are sounding the alarm: to maintain a strong international competitive position, more financial resources must be committed to software research Continue Reading
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News
01 Feb 2022
Citrix joins Tibco in Vista enterprise IT portfolio
Vista, the investment firm backing enterprise software business, has acquired Citrix to flesh out its hybrid work portfolio Continue Reading
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E-Zine
25 Jan 2022
Why watching your remote workers doesn’t work
In this week’s Computer Weekly, the surge in home working led many firms to mandate use of surveillance software – we look at why it hasn’t worked. It’s an important year for public sector IT – we examine the trends for 2022. And with robotic process automation (RPA) booming, a Swedish bank explains the benefits. Read the issue now. Continue Reading
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News
21 Jan 2022
Majority of UK employees prefer hybrid work
Survey reveals the importance of hybrid working and shows a degree of WFH fatigue following Omicron, with firms assessing when it will be possible to return to in-person work Continue Reading
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News
19 Jan 2022
Arizona State University taps Verizon for 5G Innovation Hub
Verizon 5G Ultra Wideband and mobile edge compute services enable researchers to develop and test real-world solutions to enhance immersive education, remote learning, virtual reality and data analytics Continue Reading
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18 Jan 2022
Ensuring hybrid work works in the new normal
The hybrid business is becoming a reality, but how can firms ensure a positive employee experience and learn how to identify and manage risks? Continue Reading
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Feature
14 Jan 2022
What does 2022 have in store for hybrid working?
The Omicron coronavirus variant has brought a return of working restrictions. Can we be optimistic about the resilience of organisations as they try to get the best out of their workforce? Continue Reading
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News
13 Jan 2022
2021 a blockbuster year for mobile apps
Research from App Annie reveals most mobile-first environment ever seen, with more time than ever before spent in mobile apps, reaching 4.8 hours a day in the top mobile-first markets Continue Reading
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News
12 Jan 2022
IT teams give remote tech the thumbs up, but worry about extra work
With people continuing to work from home, remote access technologies have become key tools in supporting a hybrid workforce Continue Reading
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Feature
06 Jan 2022
Avoiding the two-tier workforce in the third workplace
The new world of hybrid working is sometimes referred to as the third workplace. Yet just as firms are having to deal with the ‘great resignation’, they are in danger of unwittingly creating a two-tier workforce Continue Reading
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Feature
05 Jan 2022
The developing metaverse: Commercial realities of extended realities
The metaverse is almost certain to become a highly competitive commercial playground, if not battlefield. It will likely not only establish highly profitable markets but also lead to high-profile failures Continue Reading
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News
04 Jan 2022
BlueJeans and Google join forces to unlock value for remote workforces
Leading US comms provider re-bundles flagship collaboration platform so it can be preloaded on Google’s Glass Enterprise Edition 2 Continue Reading
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Tip
28 Dec 2021
Weighing video conferencing options for small businesses
Businesses of all sizes are enabling video rooms as part of their collaboration strategy. Here's how small businesses can choose the right video conferencing tools. Continue Reading
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News
23 Dec 2021
Avaya comms support Santa-as-a-service tracking
As sleigh bells ring, Avaya’s OneCloud contact centre services let you chart Father Christmas’s journey Continue Reading
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News
23 Dec 2021
Renault, Dassault Systèmes strengthen partnership to accelerate car manufacturing
Leading car manufacturer is adopting 3DEXPERIENCE on the cloud globally to power the next phase of its mobility journey and develop programmes for new vehicles and mobility services Continue Reading
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Opinion
22 Dec 2021
A trial relying on computer evidence should start with a trial of the computer evidence
Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
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News
22 Dec 2021
Top 10 end-user computing stories of 2021
Office work has largely remained hybrid this year. Here are Computer Weekly’s top 10 end-user computing stories of 2021 Continue Reading
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News
21 Dec 2021
UK IT shapes up for hybrid new normal in 2022
The latest Computer Weekly IT Priorities survey shows that secure connectivity and cloud remain at the core of enterprises’ needs for the foreseeable future Continue Reading
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News
15 Dec 2021
Avaya enhances educational and logistics environments with UCaaS and cloud
Supply chain leader supports business expansion and supercharges agent retention with cloud comms platform, and enables ‘exceptional’ education experiences for thousands of students with unified comms as a service Continue Reading
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Tip
13 Dec 2021
5 collaboration features to disable for security reasons
Most enterprises lack sufficient collaboration security strategies. Instead, companies are disabling features to improve security. Learn which features are most often disabled and why. Continue Reading
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News
10 Dec 2021
More than 50% of UK workers would quit without hybrid work
Research provides insight into the views of UK workers regarding splitting time between the office and home Continue Reading