Collaboration software and productivity software
Collaboration software and productivity software go increasingly hand-in-hand as IT managers look to make better use of information and document sharing across their organisations. For many companies, Microsoft Office is already a standard tool for personal productivity, but tools such as social media, workflow and business process management (BPM) are important aspects of any collaboration software strategy. We look at the latest trends.
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News
29 Nov 2023
AI to drive Zoom to new levels in 2024
Collaboration and communications company’s GenAI technology to be cornerstone of hybrid workspace where technology aligns with real user needs Continue Reading
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E-Zine
28 Nov 2023
Datacentres or green belt? Why the UK has to choose
In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading
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News
22 Mar 2022
Kurmi brings UC, CC provisioning automation to the cloud
Software developer takes on-premise platform to a hosted model to deliver faster and easier access to the tools required to streamline and optimise the day-to-day administration of Unified Communication platforms Continue Reading
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News
21 Mar 2022
Wellness essential as hybrid work to see total redesign of the office
Almost one-fifth of companies are asking employees to return to the office full-time, as new workspaces with quiet zones, Zoom pods and wellness areas are seen as key to retaining and attracting talent Continue Reading
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News
21 Mar 2022
Mavenir makes business communications software pivot
Network software provider transitions from radio access network software solutions towards offering SaaS portfolio of business communications for CSPs, channels and systems integrators Continue Reading
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News
18 Mar 2022
Electronic patient records key to NHS digital transformation
Getting EPR systems rolled out across NHS organisations will help boost digital transformation efforts, and are key to fulfilling government healthcare plans Continue Reading
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News
17 Mar 2022
Verizon Business enriches mobile endpoint for Microsoft Teams
Business solutions provider becomes one of the first operators to join forces with IT giant to enable enterprise customers to experience the full power of communications and collaboration system Continue Reading
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News
14 Mar 2022
UK businesses struggling to support flexible work
Research reveals that as hybrid becomes the norm, a clear majority of firms say the pandemic caused them to re-evaluate what they value in the workplace Continue Reading
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Feature
14 Mar 2022
Ratcheting down the tension in the hybrid world
Employers who reject the trend towards adopting more flexible, hybrid ways of working may struggle with staff retention - and CIOs have more to win or lose than most in a hybrid world Continue Reading
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News
14 Mar 2022
More Tableau-Salesforce integrations on the cards
Tableau and Salesforce are looking to deliver more ‘pre-integrated’ offerings that embed analytics capabilities into the latter’s portfolio of software-as-a-service applications Continue Reading
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News
10 Mar 2022
Hybrid cements place in working life as employees choose flexibility
Research from automation platform advises that focusing on technologies that improve employee and IT experiences is critical for future of work success and retaining talent in the hybrid world Continue Reading
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News
09 Mar 2022
Glide connects Proximity Edge 8 datacentre to Birmingham dark fibre ring
Second-city initiative with infrastructure and utilities business designed to bring increased diversity and additional low-latency connectivity options to edge colocation customers Continue Reading
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News
24 Feb 2022
Workers demand universal high-performance broadband to succeed with hybrid work
Cisco Broadband Index finds just more than two-fifths of UK workers now rely on their home internet to work from home or run their own business, but almost three-quarters think broadband services need to dramatically improve to enable them to work from anywhere Continue Reading
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News
23 Feb 2022
IT leaders primed to drive innovation and hybrid work
As organisations move beyond the pandemic, survey shows IT leaders are being given greater levels of responsibility Continue Reading
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News
22 Feb 2022
Mondelēz moves global operations to digital workspace with Orange Business Services
Snack giant transforms legacy infrastructure to digital platform, enabling communication and collaboration on a global scale, with analytics and AI used to improve customer experience and personalise service for employee workplace needs Continue Reading
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News
17 Feb 2022
Unified communications and collaboration set for automation surge in hybrid world
Research reveals hybrid working world unified communications and collaboration now seen as improving productivity, but challenge exists for organisations managing UCC at scale to provision users across multiple apps and communications platforms Continue Reading
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News
15 Feb 2022
New world of work sees emergence of hybrid holiday
Research from Virgin Media O2 suggests 2022 will be the year when working from anywhere becomes a reality for businesses across the UK Continue Reading
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E-Zine
14 Feb 2022
On a mission to track space junk
In this week’s Computer Weekly, we talk to the space experts tracking orbital debris using graph database technology. We meet the startups taking very different approaches in trying to develop commercial quantum computers. And we ask why it’s so difficult to build a data science team and how to overcome the challenges. Read the issue now. Continue Reading
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Feature
10 Feb 2022
Retail’s staff engagement and happiness problem – can tech help?
Keeping staff engaged, motivated, connected and content is no easy task for retailers, but the industry is exploring new tools and techniques to improve the workplace Continue Reading
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Feature
10 Feb 2022
Hybrid working in the metaverse
Few topics have attracted more headlines over the past year than hybrid work and the metaverse. How can these realities fit together and become productive in the new normal of work? Continue Reading
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News
09 Feb 2022
CPaaS key to enabling customer experience to drive digital transformation
IDC study shows nearly four-fifths of enterprises are set to implement conversational customer engagement to improve customer experience Continue Reading
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07 Feb 2022
The developing metaverse: Commercial realities of extended realities
The metaverse is almost certain to become a highly competitive commercial playground, if not battlefield. It will likely not only establish highly profitable markets but also lead to high-profile failures Continue Reading
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News
04 Feb 2022
Vodafone Business teams with RingCentral to deliver cloud communications
New cloud-based comms platform set to enable UK operator’s mobility and 5G capabilities to give customers more choice, flexibility and simplicity in workforce collaboration and remote working Continue Reading
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News
04 Feb 2022
Cisco pitches into private 5G, reveals hybrid work technology slate
Comms and collaboration technology services giant introduces new technologies to help businesses rapidly scale networks and digitise operations Continue Reading
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Feature
02 Feb 2022
Finland brings cryostats and other cool things to quantum computing
Not only is Finland the clear leader in refrigeration technology for quantum computers, but it also leads in fundamental research into the underlying quantum information theory Continue Reading
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News
01 Feb 2022
Dutch software engineers join campaign for research funding
Software researchers from all over Europe are sounding the alarm: to maintain a strong international competitive position, more financial resources must be committed to software research Continue Reading
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News
01 Feb 2022
Citrix joins Tibco in Vista enterprise IT portfolio
Vista, the investment firm backing enterprise software business, has acquired Citrix to flesh out its hybrid work portfolio Continue Reading
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E-Zine
25 Jan 2022
Why watching your remote workers doesn’t work
In this week’s Computer Weekly, the surge in home working led many firms to mandate use of surveillance software – we look at why it hasn’t worked. It’s an important year for public sector IT – we examine the trends for 2022. And with robotic process automation (RPA) booming, a Swedish bank explains the benefits. Read the issue now. Continue Reading
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News
21 Jan 2022
Majority of UK employees prefer hybrid work
Survey reveals the importance of hybrid working and shows a degree of WFH fatigue following Omicron, with firms assessing when it will be possible to return to in-person work Continue Reading
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News
19 Jan 2022
Arizona State University taps Verizon for 5G Innovation Hub
Verizon 5G Ultra Wideband and mobile edge compute services enable researchers to develop and test real-world solutions to enhance immersive education, remote learning, virtual reality and data analytics Continue Reading
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18 Jan 2022
Ensuring hybrid work works in the new normal
The hybrid business is becoming a reality, but how can firms ensure a positive employee experience and learn how to identify and manage risks? Continue Reading
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Feature
14 Jan 2022
What does 2022 have in store for hybrid working?
The Omicron coronavirus variant has brought a return of working restrictions. Can we be optimistic about the resilience of organisations as they try to get the best out of their workforce? Continue Reading
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News
13 Jan 2022
2021 a blockbuster year for mobile apps
Research from App Annie reveals most mobile-first environment ever seen, with more time than ever before spent in mobile apps, reaching 4.8 hours a day in the top mobile-first markets Continue Reading
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News
12 Jan 2022
IT teams give remote tech the thumbs up, but worry about extra work
With people continuing to work from home, remote access technologies have become key tools in supporting a hybrid workforce Continue Reading
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Feature
06 Jan 2022
Avoiding the two-tier workforce in the third workplace
The new world of hybrid working is sometimes referred to as the third workplace. Yet just as firms are having to deal with the ‘great resignation’, they are in danger of unwittingly creating a two-tier workforce Continue Reading
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Feature
05 Jan 2022
The developing metaverse: Commercial realities of extended realities
The metaverse is almost certain to become a highly competitive commercial playground, if not battlefield. It will likely not only establish highly profitable markets but also lead to high-profile failures Continue Reading
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News
04 Jan 2022
BlueJeans and Google join forces to unlock value for remote workforces
Leading US comms provider re-bundles flagship collaboration platform so it can be preloaded on Google’s Glass Enterprise Edition 2 Continue Reading
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Tip
28 Dec 2021
Weighing video conferencing options for small businesses
Businesses of all sizes are enabling video rooms as part of their collaboration strategy. Here's how small businesses can choose the right video conferencing tools. Continue Reading
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News
23 Dec 2021
Avaya comms support Santa-as-a-service tracking
As sleigh bells ring, Avaya’s OneCloud contact centre services let you chart Father Christmas’s journey Continue Reading
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News
23 Dec 2021
Renault, Dassault Systèmes strengthen partnership to accelerate car manufacturing
Leading car manufacturer is adopting 3DEXPERIENCE on the cloud globally to power the next phase of its mobility journey and develop programmes for new vehicles and mobility services Continue Reading
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Opinion
22 Dec 2021
A trial relying on computer evidence should start with a trial of the computer evidence
Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
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News
22 Dec 2021
Top 10 end-user computing stories of 2021
Office work has largely remained hybrid this year. Here are Computer Weekly’s top 10 end-user computing stories of 2021 Continue Reading
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News
21 Dec 2021
UK IT shapes up for hybrid new normal in 2022
The latest Computer Weekly IT Priorities survey shows that secure connectivity and cloud remain at the core of enterprises’ needs for the foreseeable future Continue Reading
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News
15 Dec 2021
Avaya enhances educational and logistics environments with UCaaS and cloud
Supply chain leader supports business expansion and supercharges agent retention with cloud comms platform, and enables ‘exceptional’ education experiences for thousands of students with unified comms as a service Continue Reading
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Tip
13 Dec 2021
5 collaboration features to disable for security reasons
Most enterprises lack sufficient collaboration security strategies. Instead, companies are disabling features to improve security. Learn which features are most often disabled and why. Continue Reading
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News
10 Dec 2021
More than 50% of UK workers would quit without hybrid work
Research provides insight into the views of UK workers regarding splitting time between the office and home Continue Reading
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News
01 Dec 2021
IT Priorities 2022: IT a focus for business recovery
The pandemic has accelerated IT initiatives – we look at what impact this will have on the CIO agenda for 2022 Continue Reading
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News
30 Nov 2021
Rapidly changing hybrid workforce sees IT departments struggle to keep up
Research finds faulty technology is leaving businesses ill-equipped to support the future of working, warning that tech-savvy workers will expect more from their employers Continue Reading
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Opinion
25 Nov 2021
Harness data to make better business conversations
Productive business conversations require a data culture underpinned by data literacy and balanced by humanistic values Continue Reading
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News
24 Nov 2021
Zoom boom rolls on over to Q3 2021
Partial return to the office fails to stop momentum of breakout collaboration technology giant in the third quarter of 2021 Continue Reading
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News
23 Nov 2021
Ericsson boosts business play with $6.2bn Vonage acquisition
Acquisition of IP communications provider expands Ericsson’s presence in wireless enterprise and broadens its global offerings, creating a global network and communication platform for open innovation Continue Reading
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E-Zine
23 Nov 2021
Can the tech community show us how to save the world?
In this week’s Computer Weekly, we report from the COP26 conference on how the tech world’s collaborative open source model could help tackle climate change. Gartner has urged IT leaders to rethink their role as business come to rely on digital technologies. And we ask if your office security is at risk as staff return. Read the issue now. Continue Reading
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Blog Post
22 Nov 2021
Sumo Logic muscles-up for CircleCI & GitLab
At Sumo Logic, intelligence is on a continuum… hence the firm’s use of continuous intelligence as its branding tag of choice. Keen to still push out augmentations and enhancements to its platform ... Continue Reading
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Feature
19 Nov 2021
Ensuring hybrid work works in the new normal
The hybrid business is becoming a reality, but how can firms ensure a positive employee experience and learn how to identify and manage risks? Continue Reading
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Answer
18 Nov 2021
How do you set up Zoom breakout rooms?
Breakout rooms might seem difficult to configure, but it's not so challenging once you have the right options enabled. Our expert outlines how to set up Zoom breakout rooms. Continue Reading
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Blog Post
18 Nov 2021
When is it time to log off?
In an article for The Guardian newspaper, Ana Catarina Mendes, the parliamentary leader of the Portuguese Socialist party, discussed the “the right to switch off”. As a result of the campaign run ... Continue Reading
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News
18 Nov 2021
AstraZeneca looks at the bigger picture in enterprise social media
How do you work with people in different time zones and from different cultures and what happens when people leave the company? Continue Reading
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Opinion
12 Nov 2021
Flexible working hours the key for increased productivity
With flexible working shifting from being a privilege to a necessity, company leaders must ensure their workers have a high-quality network service, efficient resources, hardware and cloud services, says Whit Andrews, distinguished research vice-president at Gartner Continue Reading
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News
12 Nov 2021
Klaxoon enters US and launches next-gen meetings workshop platform for hybrid work
French teamwork and smart work technology provider unveils its next-generation workshop platform and expands in the US with CEO and key executives Continue Reading
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News
11 Nov 2021
Financial Conduct Authority chooses Aiimi for improved information discovery
The Financial Conduct Authority has awarded a three-year contract to UK enterprise search firm Aiimi to enable the regulator’s staff to find documents more easily and collaborate better Continue Reading
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News
09 Nov 2021
No device upgrade for most UK workers during pandemic
Research finds that most workers are still using equipment issued before lockdowns, raising fears of a productivity gap as staff work from home Continue Reading
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News
08 Nov 2021
More than four-fifths of firms expect to keep hybrid work environment
While business leaders are comfortable with and believe there are many benefits to hybrid work, most organisations are unprepared to deliver a seamless experience in a hybrid workplace, where the need for end-to-end data visibility and actionable insights intensifies Continue Reading
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News
03 Nov 2021
Windstream Enterprise and BlueJeans up the ante in collaboration
Managed communications service provider makes additions to unified comms offerings to enable effective and scalable collaboration while Verizon-owned company announces support for Microsoft Direct Guest Join Continue Reading
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Feature
01 Nov 2021
IT’s role in sustainability for a resilient supply chain
A circular economy is among the long-term measures needed to combat climate change. This requires data transparency across supply chains Continue Reading
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News
01 Nov 2021
India’s tech workforce braces for hybrid work
A Nasscom study reveals that India’s tech workers and their employers are planning to return to offices thrice a week, paving the way for hybrid work Continue Reading
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News
29 Oct 2021
Facebook rebrands to Meta amid continuing controversies
Facebook has changed its corporate name to Meta to support its work on the next generation of “social technologies”, but concerns around trust and privacy persist Continue Reading
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News
28 Oct 2021
Cisco supports hybrid workforce augmented reality meeting solutions
IT giant evolves collaboration suite to combine Webex meeting functionality with real-time, photorealistic holographic experience Continue Reading
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News
26 Oct 2021
COP26: Is the tech sector ready to rise to climate challenge?
There is growing recognition that the tech sector produces mountains of e-waste and consumes significant amounts of energy and natural resources Continue Reading
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News
26 Oct 2021
CIO interview: Dal Virdi, IT director, Shakespeare Martineau
The law firm is increasingly digitising its business and readying its infrastructure for future merger and acquisition activity Continue Reading
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News
25 Oct 2021
Chancellor sets aside £2.1bn to fund NHS IT modernisation
Improving efficiency, reducing waiting times and expanding tests and scans are among the key targets for £5.9bn of extra NHS funding Continue Reading
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Blog Post
25 Oct 2021
Which is worse: noise, or the sound of silence?
If you’re one of the many people who find offices too noisy, and think the best solution is to work from home instead, you’re quite possibly wrong. Here’s why – plus some ideas for better ... Continue Reading
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News
22 Oct 2021
Flexible a fixture as technology critical to hybrid working future
Survey shows knowledge workers in leading economies believe that having an office space will be considered an employee benefit, rather than a mandatory way of working Continue Reading
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News
21 Oct 2021
Gitex 2021: Batelco brings collaboration to Bahrain operations
Aiming to deliver evolved teamwork capabilities to its customers to accelerate Bahrain’s transition to the digital workplace, digital communications solutions provider adopts new collaboration technology Continue Reading
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Tip
20 Oct 2021
14 potential costs of shadow IT
The use of unsanctioned software can cost enterprise -- a lot -- and not always in obvious ways. Here's a look at shadow IT costs CIOs should understand. Continue Reading
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News
18 Oct 2021
Gitex 2021: Avaya builds up AI experience to boost collaboration
New communications and collaboration ecosystem launched to enable customers to achieve better business outcomes in the experience economy and the new hybrid working mode Continue Reading
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Feature
18 Oct 2021
How companies are rethinking digital customer experience in wake of pandemic
The Covid-19 pandemic has exposed much digital rhetoric as hollow, as companies are now rethinking the digital customer experience, leveraging instant messaging and other tools Continue Reading
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News
14 Oct 2021
CIO interview: Cynthia Stoddard, CIO, Adobe
Leading IT at one of the world’s best-known software companies brings its own challenges and opportunities around digital transformation Continue Reading
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News
14 Oct 2021
Generation Novel hybrid workers bring new demands and risks
Aruba survey warns business leaders that they must strike a balance between flexibility and security to address risky behaviours and evolving expectations of today’s tech-savvy workforce Continue Reading
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Blog Post
13 Oct 2021
Google Calendar auto-adds shared meeting notes
If, like me, you often find yourself hunting for the notes you took in an online meeting – and then for those that your colleagues also took on the same call – you might like the new feature we ... Continue Reading
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News
08 Oct 2021
Talent sits everywhere with hybrid work powered by mobile and artificial intelligence
Cisco’s Hybrid work index reveals insights on people’s preferences, habits and technology usage in the era of hybrid work Continue Reading
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News
08 Oct 2021
Need for work equity and total meeting equality in world of hybrid work
Research into the evolution of the workplace in the wake of Covid shows hybrid workers embracing anytime working as office culture ‘changes for ever’, but concerns over discrimination, career progression and noise weigh on employees’ minds Continue Reading
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News
08 Oct 2021
Telstra connects direct to Microsoft Azure and Operator Connect for Microsoft Teams
Australia-based global carrier enhances connectivity to Microsoft cloud services and provides an integrated calling experience via flagship collaboration service Continue Reading
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Blog Post
08 Oct 2021
Is it a Suite, Package, Bundle or Platform?
People have been selling collections of products and tools for centuries, and with the advent of commercial IT and off-the-shelf software, IT suppliers were quick to follow. There are various ways ... Continue Reading
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News
08 Oct 2021
How Zoom is growing its APAC business
Zoom is driving its growth in Asia-Pacific by embedding business processes into video communications, supporting the hybrid workplace and expanding its headcount in the region Continue Reading
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News
30 Sep 2021
NTT strengthens Microsoft alliance to support shift to hybrid working
Technology and business solutions provider enriches enterprise telephony and connectivity with IT giant’s Operator Connect for Teams to assist users’ support for the new normal or working Continue Reading
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Blog Post
24 Sep 2021
Peritus AI-automates dev support
Peritus.ai is an Artificial Intelligence (AI) recommendation engine for developer self-service, but what does that mean? It’s not as convoluted, contrived or concocted as it sounds, not at all… ... Continue Reading
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Blog Post
23 Sep 2021
The Wikipedia Effect on digital transformation: collaboration not dictatorship
This is a guest blogpost by Gero Decker, General Manager SAP Business Process Intelligence & Co-founder of Signavio. Despite the growing importance of successful digital transformation, a ... Continue Reading
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News
22 Sep 2021
UK pivot to hybrid tech could add £76bn to GDP
Study shows rise in hybrid working could boost GDP by £48bn annually as part-time workers increase hours and investment in hybrid technologies could add nearly £80bn over next four years Continue Reading
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News
22 Sep 2021
Employers worry about remote work productivity, but fail to invest in tech solutions
Research warns employers to continue valuing in-person collaboration and to balance between safeguarding culture and a sense of team experienced though office-based working, with the virtues of hybrid working that is now essential in the new normal Continue Reading
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News
15 Sep 2021
Zoom aims to ignite the next era of communications
Breakout conferencing and collaboration company shows range of innovations will enable businesses in the post-Covid era to embrace change, enable hybrid workforces and grow their businesses Continue Reading
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News
10 Sep 2021
Poor home connectivity risks jeopardising switch to hybrid working
CityFibre, Chartered Management Institute survey warns once-in-a-generation opportunity to change working practices for the better could be put at risk because of network issues Continue Reading
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Blog Post
07 Sep 2021
GitOps gets the grit in the composable stack
As we take a momentary breather after a truly larger than expected number of commentaries on the nature of the ephemeral composable IT stacks that we are all building now, some people still have ... Continue Reading
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News
31 Aug 2021
Zoom posts first billion-dollar revenue quarter
Pandemic conferencing breakout star sees revenues and subs maintain robust growth track in second quarter. Continue Reading
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News
26 Aug 2021
Zoom plots path to hybrid return to the workplace
Pandemic’s breakout conferencing tool provider plans to support the new normal of hybrid working with systems recognising both remote and in-office work Continue Reading
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News
26 Aug 2021
Gartner survey shows 44% rise in workers’ use of collaboration tools since 2019
As the onset of a hybrid workforce becomes a reality for more firms, research shows massive spike in virtual meeting and collaboration tools since 2019, and stresses that digital workplace technologies will be essential for enabling innovation in the new normal Continue Reading
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News
25 Aug 2021
How to reconfigure for hybrid work
While many businesses are reopening offices, staff are reluctant to come to the office every work day. We look at how to support hybrid work patterns Continue Reading
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Feature
20 Aug 2021
First priorities for the third workplace
Almost 18 months since Covid-19 caused an almost overnight pivot to home working for many firms, hybrid working seems here to stay for knowledge workers. But the role of the 'third workspace' is not yet entirely clear Continue Reading
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E-Zine
10 Aug 2021
Real-time data analytics in action
In this week’s Computer Weekly, we examine the emerging applications of real-time analytics and highlight the challenges for businesses to maximise the benefits. EU experts are calling for reform of US surveillance laws – we look at the issues. And we talk to the co-CEO of HR software giant Workday. Read the issue now. Continue Reading
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Blog Post
10 Aug 2021
LinearB launches ‘Dev Interrupted’ community
There’s that great line uttered by Winona Ryder in the movie of the same name when she says, “Maybe I was just crazy, maybe it was the sixties, maybe I was just a girl, interrupted.” The last comma ... Continue Reading
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News
09 Aug 2021
Need for strong internet connection keeps Brits indoors
Study from leading UK communications provider highlights that although a new normal is coming for a significant number of UK workers, so are new problems and the need to create a better work-life balance Continue Reading
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News
06 Aug 2021
Half of Gen-Z would leave job if not given a hybrid work option
Even though two-thirds of workers surveyed by workspace technology company say hybrid work benefits mental health and productivity, over half believe that their employers are not prepared to implement it Continue Reading
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News
28 Jul 2021
Microsoft results show demand for automation and AI
Microsoft’s Dynamics business has benefited from enterprises automating business processes and the connectivity with Teams Continue Reading