Collaboration software and productivity software
Collaboration software and productivity software go increasingly hand-in-hand as IT managers look to make better use of information and document sharing across their organisations. For many companies, Microsoft Office is already a standard tool for personal productivity, but tools such as social media, workflow and business process management (BPM) are important aspects of any collaboration software strategy. We look at the latest trends.
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23 Mar 2026
Fire and rescue services implement shared comms command centre
Control room technology rolled out across three emergency services to make it possible to jointly manage emergency call handling, crew dispatch and incident coordination in mutual aid scenarios Continue Reading
By- Joe O’Halloran, Computer Weekly
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19 Mar 2026
Infrastructure is back as Orange Business drives trusted agentic platforms
Annual customer gathering of enterprise arm of global telco sees launch of four key applications taking advantage of agentic AI capabilities and emphasising the need for robust and secure infrastructure Continue Reading
By- Joe O’Halloran, Computer Weekly
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08 Oct 2007
Happy Birthday to TechTarget ANZ
It's our birthday! Join us in wild celebration by remembering our most-read articles of times past. Continue Reading
By- Simon Sharwood
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24 Sep 2007
Microsoft's OCS changing the face of VoIP?
Microsoft's OCS platform debuts soon, but will it bring about an industry shift to embedded communication applications as promised? Continue Reading
By- Zeus Kerravala, ZK Research
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16 Sep 2007
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
Creating an intercom network between IP phones that support speakerphone capabilities is a relatively painless process when using Cisco CallManager Express. Continue Reading
By- Danelle Au, Baldwin Choi, Rajesh Haridas, Christina Hattingh, Ravi Koulagi, Mike Tasker, Lillian Xia
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27 Aug 2007
VoiceCon Fall 2007: Unified communications still has barriers
Unified communications (UC) offers streamlined communication, but significant challenges still need to be addressed. Continue Reading
By- Zeus Kerravala, ZK Research
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19 Aug 2007
Push voice is the next mobility must-have
Push voice, coupled with mobile email, has the potential to make the smartphone a true mobile office. Continue Reading
By- Andrew R. Hickey
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12 Jul 2007
Mobility could hold the key to broader UC adoption
Unified communications (UC) has been available for several years in various shapes and forms, but adoption within corporations has been slow. Mobile UC is right around the corner and may act as a catalyst for greater UC adoption. Continue Reading
By- Zeus Kerravala, ZK Research
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11 Jul 2007
Video over IP: What the voice manager needs to know
Video over IP lets users stream video and videoconference, but when implementing it, voice managers must consider VoIP integration and traffic concerns. Continue Reading
By- Tom Lancaster
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20 Jun 2007
10 Ways to Determine if Video Conferencing Can Up Your Productivity and Reduce Your Costs
Video conferencing technologies are the most in-demand applications of the information age. Learn how it can help you boost productivity and reduce costs. Continue Reading
By- Larry Karagheusian, Executive Vice President, GBH Communications
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03 Jun 2007
Speech technology needs to be more natural to be useful
Once speech technology irons out a few issues, it will become an integral component of many applications and will significantly alter how we access information. In this tip, learn how you can benefit from getting in on this up-and-coming technology. Continue Reading
By- Zeus Kerravala, ZK Research
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26 Mar 2007
IP communications tools boost productivity, sales
IP communications tools have opened up several possibilities for one North American company, giving it presence awareness and unified messaging. Continue Reading
By- Andrew R. Hickey
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News
21 Mar 2007
VoiceCon Spring: A transition show for the VoIP industry
VoiceCon Spring was all about unified communications. Zeus Kerravala provides highlights of the more interesting points from the show. Continue Reading
By- Zeus Kerravala, ZK Research
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News
05 Mar 2007
Nortel switch release focuses on unified communications
Nortel today released two new switch series aimed at unified communications deployments. Continue Reading
By- Andrew R. Hickey
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25 Feb 2007
Does an organization have to have an IP PBX in order to have a unified communications system?
Does an organization have to have an IP PBX in order to have a unified communications system? Continue Reading
By- TechTarget Staff
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19 Feb 2007
What is unified communications?
Defining unified communications. Continue Reading
By- TechTarget ANZ staff
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19 Feb 2007
What is communication-enabled-business processes (CEBP)?
Defining communication-enabled business processes. Continue Reading
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06 Feb 2007
VoIP predictions for 2007: Best bets from VoIP experts
How will the VoIP and networking markets evolve over 2007? SearchVoIP experts, Carrie Higbie and Juan Pablo Pazos, and our valued site members, put their cards on the table about the 2007 VoIP market and other important networking trends. Continue Reading
By- Amy Kucharik, TechTarget
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31 Jan 2007
Unified communications to fuel PBX growth
Unified communications will help push the PBX market to $7.5 billion over the next four years, according to recent research by the Dell'Oro Group. Continue Reading
By- Andrew R. Hickey
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24 Jan 2007
Microsoft, Nortel introduce new unified communications apps
Microsoft and Nortel's Innovative Communications Alliance takes unified communications to the next level with its latest combined applications. Continue Reading
By- Kate Dostart
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18 Jan 2007
How can click-to-dial (click-to-call) be enabled at remote offices?
We've just installed Mitel 3300's across three sites and are looking to complete click-to-dial (click-to-call) for users utilizing Outlook 2003. The calls will then be pushed out via a 5340 handset. We can achieve this locally from our main site, though the option to click-to-dial (click-to-call) is disabled or greyed out for regional offices using Citrix Presentation 4 server. Do you have any suggestions? Continue Reading
By- SearchVoIP Staff
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02 Oct 2006
Cisco brings video to the enterprise
With the success of YouTube and other consumer on-demand video offerings, Cisco plans to bring on-demand video to the enterprise. Continue Reading
By- Andrew R. Hickey
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News
02 Oct 2006
Cisco brings video to the enterprise
With the success of YouTube and other consumer on-demand video offerings, Cisco plans to bring on-demand video to the enterprise. Continue Reading
By- Andrew R. Hickey
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News
21 Mar 2005
Home Office waits for police database case
Second Bichard report reveals concerns about a lack of progress and buy-in from forces around England and Wales for the national... Continue Reading
