Collaboration software and productivity software
Collaboration software and productivity software go increasingly hand-in-hand as IT managers look to make better use of information and document sharing across their organisations. For many companies, Microsoft Office is already a standard tool for personal productivity, but tools such as social media, workflow and business process management (BPM) are important aspects of any collaboration software strategy. We look at the latest trends.
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News
29 Nov 2023
AI to drive Zoom to new levels in 2024
Collaboration and communications company’s GenAI technology to be cornerstone of hybrid workspace where technology aligns with real user needs Continue Reading
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E-Zine
28 Nov 2023
Datacentres or green belt? Why the UK has to choose
In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading
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News
23 Dec 2020
Cisco reveals intention to acquire Dashbase
Networking tech and services giant gets out the corporate chequebook for the third time in a matter of weeks to buy customer experience and analytics software provider Continue Reading
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News
22 Dec 2020
Top 10 remote working stories of 2020
Here are Computer Weekly’s top 10 remote working stories of 2020 Continue Reading
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News
17 Dec 2020
Post Office suffers latest court defeat in Horizon IT scandal
Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation Continue Reading
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Blog Post
17 Dec 2020
A prophetic look back at Green IT
Back in the summer of 2008, we surveyed almost 1500 IT professionals regarding IT and the environment. While many of the research findings still very much apply today, little did we know that some ... Continue Reading
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News
16 Dec 2020
Singapore employees want more support for remote working
Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely Continue Reading
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News
15 Dec 2020
How Slack helped to support Re:Act’s Covid-19 relief effort
Collaboration platform helped get volunteers on board as the relief agency began a coordinated effort to support the NHS and communities Continue Reading
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E-Zine
15 Dec 2020
How security will be different after Covid-19
In this week’s Computer Weekly, the world of cyber security will probably never return to its pre-pandemic state – we look ahead. The combination of remote working and streaming video is putting extra strain on networks. And we look at how digital transformation is changing the way contact centres are run. Read the issue now. Continue Reading
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Blog Post
14 Dec 2020
Why I'm uneasy about the Salesforce Slack acquisition
When I first heard the news, my reaction wasn't as an industry analyst, but as a small business owner – and it wasn't positive. Continue Reading
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News
14 Dec 2020
Zoom, Google Meet, TikTok dominate mobile app downloads in 2020
Study from leading analytics firm reveals how 2020’s mobile app arena has been transformed through Covid-19, and how the app providers are setting up for 2021 Continue Reading
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News
11 Dec 2020
Cisco accelerates collaboration with ‘wave’ of Webex enhancements and plans
Reacting to the new normal ahead of all organisations and as part of a major overhaul of its conferencing and collaboration options, network technology and solutions giant unveils Webex portfolio overhaul and intent to buy audience interaction company Continue Reading
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News
10 Dec 2020
Cato boosts network management with SASE cloud API
GraphQL-based API designed to extract security and networking information globally with a single request allows enterprises to automate provisioning and management of SASE deployments from third-party platforms Continue Reading
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News
08 Dec 2020
SMEs need to acknowledge remote working lessons to prosper post-Covid
Research from integrated cloud communications platform provider finds that over two-fifths of SME employees believe that, with effective communication tools, productivity would be the most improved business challenge in the “new normal” Continue Reading
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News
08 Dec 2020
Remote working issues block path to success for medium-sized businesses
Nearly a third of European workers at mid-sized organisations feel disengaged and unmotivated due to issues with technology while working remotely Continue Reading
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E-Zine
08 Dec 2020
Where next for Windows?
In this week’s Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now. Continue Reading
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News
07 Dec 2020
Cisco aims for enhanced engagement with IMImobile acquisition
Network technology and solutions giant makes strategic acquisition of cloud communications software and services provider to embed omnichannel engagement into customer experience-as-a-service Continue Reading
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News
02 Dec 2020
RingCentral notes unified communications gains with PCCW Global private network
Global infrastructure provider implements private network to enable unified collaboration and contact centre systems firm to augment and scale networks to accommodate rapid growth and spikes in demand Continue Reading
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News
02 Dec 2020
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020
Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event Continue Reading
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News
02 Dec 2020
Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications
Vodafone and Verizon announce partnerships with cloud giant to offer edge computing for use cases including autonomous vehicles, security, smart cities, healthcare and live interactive video streaming Continue Reading
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News
01 Dec 2020
Zoom revenue bonanza continues into third quarter
Breakout video conferencing firm continues strong run and in third quarter shows ongoing influx of customers Continue Reading
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News
27 Nov 2020
Linius aims to add magic to video conferencing with Whizzard
New product for the conferencing and enterprise collaboration markets offers the ability to transform hours of video footage into bite-sized pieces of content and increase knowledge sharing Continue Reading
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News
26 Nov 2020
Broadband access drives New Zealand remote working to be permanent fixture
Covid-19 crisis pushes Kiwis to do more online and the changes are sticking, according to research from ANZ telco and media research and consulting firm Continue Reading
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News
26 Nov 2020
Robots taking jobs, but creating careers
Robotic process automation developers tell Computer Weekly about the job they never expected to be doing Continue Reading
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News
25 Nov 2020
Legacy tech adds to management headaches in dealing with new normal
Concerns raised over post-Covid return to the office, with virtually all C-level leaders admitting to still using offline processes and significant numbers believing their company will prioritise business continuity over safety Continue Reading
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Blog Post
16 Nov 2020
The #WFH extended talent opportunity
The rise of the virtual workplace and its implications for inclusivity and Generation Z. Continue Reading
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News
13 Nov 2020
Firms with connected culture see boost in employee productivity
New study from enterprise cloud collaboration provider sheds light on role of employers in embracing a connected culture to power remote and prepare for hybrid workforces Continue Reading
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News
13 Nov 2020
5G, IoT technology to transform health and social care
Research from UK operator shows how advanced connected technologies offer a pathway to a flexible model of healthcare delivered at the point of patient need Continue Reading
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Feature
13 Nov 2020
SD-WAN keeps Darling Ingredients on the table through Covid-19 pandemic
For some businesses, the Covid-19 pandemic and the resulting need to support mass remote working will have accelerated something they began working on some time ago. Darling Ingredients is one such firm, whose SD-WAN roll-out puts it in good stead for the future Continue Reading
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Blog Post
13 Nov 2020
Open source version control with Vershd 3.0
Version control is important. There now - we’ve said it, do you feel better now? Revision control or source code control are also important, mainly because they’re all the same thing i.e. the ... Continue Reading
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News
12 Nov 2020
IT Priorities 2020: Budgets rejigged to support 2021 recovery
IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery Continue Reading
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News
11 Nov 2020
Gartner: IT spending to focus on fast time to value
There are no surprises in Gartner’s latest forecast. IT budgets are being spent on supporting remote workers, but CIOs have new metrics Continue Reading
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News
10 Nov 2020
Productivity shrinks, but office and remote workers optimistic about new normal
Despite the bleak times caused by Covid-19, study finds a silver lining in the form of accelerating digital transformation and technology investment for remote workers Continue Reading
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News
10 Nov 2020
Ericsson and Telstra take enterprise cloud to the edge
After successful 5G edge computing trial with financial institution in 2019, Australian telco and comms tech supplier develop enterprise solution with an extension into the hybrid cloud space Continue Reading
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Blog Post
09 Nov 2020
Social interaction in the digital workplace
As workplaces increasingly pivot to virtual presence and digital collaboration, how can we stay connected? Continue Reading
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Blog Post
09 Nov 2020
GitHub for mobile: the portable collaboratory corroboratory repository
If there were ever proof needed that we’re a planet going to mobile-first technologies, then surely we need look no further than the extension of GitHub to mobile. Officially known as GitHub for ... Continue Reading
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News
05 Nov 2020
Virgin brings gigabit broadband to London and Northern Ireland
Nearly three million homes in UK capital and Ulster gain access to gigabit connections with the next-generation infrastructure now in 45% of Virgin’s network across the UK Continue Reading
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News
30 Oct 2020
Nearly half of firms to increase investments in IoT despite the impact of Covid-19
Gartner research finds that a third of companies that have implemented IoT will likely have implemented AI in conjunction, with at least one IoT project with digital twins also a key driver, by 2033 Continue Reading
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News
28 Oct 2020
VMware: Management practices need to adapt to manage remote working
Study finds distributed working practices – office, home, on the move or hybrid – have proven business and employee engagement benefits, but leadership and business culture need updating Continue Reading
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News
28 Oct 2020
Microsoft CEO predicts 80% growth opportunity for tech
Company’s first quarter 2020 results shows strong demand for cloud services and CEO Satya Nadella believes IT modernisation will drive tech spending Continue Reading
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News
26 Oct 2020
Chatbots will not replace call centre agents
Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive Continue Reading
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News
16 Oct 2020
Small businesses’ remote working frustrations threaten exodus of best talent
While large firms mull massive investment to return to offices, over a quarter of European small business workers would switch jobs to somewhere better equipped for remote working Continue Reading
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News
15 Oct 2020
Employees demand greater ownership and choice in the ‘new normal’ of work
Cisco survey shows flexible future for work, with three-quarters of UK office workers wanting to choose whether to work from home or office, and manage their hours Continue Reading
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Blog Post
14 Oct 2020
Pluralsight Flow widens visibility pipe into developer workflows
In a year of mass disruption to business networks, global & domestic supply chains, information exchange mechanisms (and indeed life itself), many technology vendors have gone to pains to ... Continue Reading
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News
14 Oct 2020
Employees demand office redesign for new hybrid work environment
Global study by visualisation and collaboration technology provider says employees worldwide are desperate to get back to the office and want their employers to invest in a tech-driven environment Continue Reading
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News
12 Oct 2020
BT expands digital workplace portfolio with Zoom
New carrier agreement with conferencing provider Zoom designed to allow BT to offer a managed service with integrated networking to ensure optimal user experiences Continue Reading
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Blog Post
09 Oct 2020
GitLab’s Gitter is now in (its) Element
Element, the open source company behind the Matrix-based messaging and collaboration app, is acquiring Gitter from GitLab. Element is the main source of investment for Matrix; the open network for ... Continue Reading
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News
08 Oct 2020
Quarter of remote workers fail to engage with tech teams
Research reveals a burgeoning IT-employee divide among the growing ranks of remote workers, but the root causes have yet to be examined fully Continue Reading
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News
07 Oct 2020
More than four-fifths of global workforce rule out return to office full-time
With workforces demanding increased – if not permanent – home networking, research reveals CIOs’ top priorities in planning for new everywhere enterprise, specifically securing mobile devices, apps and users Continue Reading
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Opinion
07 Oct 2020
Three steps to harden supply chains
The coronavirus has shone a spotlight on the fragility of modern supply chains and the risk of having a single point of failure Continue Reading
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News
06 Oct 2020
Firms expect nearly half of employees to be working from home by 2025
Global firms are increasingly putting their money where their mouths are when it comes to supporting remote working, as research shows firm evidence of a continued new normal Continue Reading
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Feature
05 Oct 2020
How the supply chain is handling Covid-19
Cost-cutting habits have left supply chains chasing their tails in the wake of the pandemic. We take a look at how they’re coping Continue Reading
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News
05 Oct 2020
Collaboration tools must support the wellbeing of home workers
Latest forecast from CCS Insight suggests that people will be working remotely more than two days a week, so IT will need to address this shift Continue Reading
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Opinion
01 Oct 2020
How AXA Investment Managers supports user experience through the ‘confinement’
The head of AXA IM’s proximity services discusses the importance of creating a digital experience during the lockdown in France Continue Reading
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News
30 Sep 2020
Ericsson deploys 3DExperience to boost product design as Elisa inks 5G core tech deal
Leading Swedish comms tech provider Ericsson begins deployment of 3D design engineering software platform for specific functional areas, taking a stepwise approach to its product lifecycle management transformation, just as Finnish telecoms operator Elisa signs up for 5G core solutions Continue Reading
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News
29 Sep 2020
Oracle OpenWorld 2020: Miranda – business model changes are driving turn to cloud
Steve Miranda, who leads Oracle applications development globally, spoke to Computer Weekly ahead of his keynote at the virtual version of OpenWorld. Supply chain management and customer experience are vectors where improvements are being made, he said Continue Reading
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News
25 Sep 2020
The new normal for collaboration in the new football season
After the Covid-19 lockdown cost the 2019/20 football season three months' absence, football is now a whole new ball game. Manchester City’s investment in network technology is one of its major signings Continue Reading
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News
25 Sep 2020
Business leaders must use lessons of the present to get future-ready
Research reveals the impact of Covid-19 on the digital workplace, and how technology will enable new ways of working Continue Reading
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Opinion
24 Sep 2020
The new age of supply chains post-Covid
Supply chain managers have been predicting the future for years. Now manufacturers are relying on insights to inform their decision-making Continue Reading
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News
24 Sep 2020
Klaxoon claims new visual standard for collaboration with Board
Teamwork and smart work technology provider takes advantage of lockdown to develop next-generation visual workspace with built-in videoconferencing Continue Reading
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News
23 Sep 2020
8x8 accelerates remote contact centre deployment for Sefton Council
Governing body for Merseyside council increases multi-channel communication to speed up first-call resolution and create a richer citizen experience with remote workers Continue Reading
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News
21 Sep 2020
Video to power the future of work culture
Research from leading video cloud providers show that more than two-thirds of workers want remote work options for the future Continue Reading
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News
21 Sep 2020
Remote workers lack appropriate tools to adapt to the new normal
Research finds that companies must proactively address the workflow and productivity challenges remote workers continue to face in order to drive greater productivity Continue Reading
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Feature
17 Sep 2020
Covid crisis shifts supply chain management from efficiency to resilience
Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation Continue Reading
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News
15 Sep 2020
Staff recognise productivity value of tech investments
Two surveys, one conducted before the UK coronavirus lockdown, one after, show a shift in attitudes among employees towards modern IT Continue Reading
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News
15 Sep 2020
Risky development practice leaves company access keys exposed
Database stores, cloud storage and myriad other services are being put at risk by the accidental exposure of company access keys during development Continue Reading
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News
14 Sep 2020
Fintech Pledge launched to strengthen UK’s financial technology sector
The Fintech Pledge initiative is designed to foster closer collaboration between banks and fintechs so that the UK can continue building a globally competitive fintech ecosystem Continue Reading
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News
11 Sep 2020
Small businesses projected to add £1.8tn to global GDP growth by 2024
Small Business Digital Maturity research finds nearly three-quarters of global small businesses surveyed are accelerating their digitisation rates to address Covid-19 challenges and respond faster to the new normal of remote working Continue Reading
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News
02 Sep 2020
Mobile workers to form 60% of total US workforce by 2024
IDC offers more evidence of how Covid-19 has changed the face of work in the US, with CIO investment in mobile-based management and security systems to take precedence in 2020 and beyond Continue Reading
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News
01 Sep 2020
Zoom continues boom in second quarter
Lockdown breakout video conferencing provider continues hot streak through second quarter of 2020, racking up record revenues of over half a billion dollars Continue Reading
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Blog Post
01 Sep 2020
Fugue offers Zim, an open source monorepo caching build system
Cloud security company Fugue is an interesting technology proposition. The company’s core tech offering bids to prove compliance by building security into cloud development to eliminate ... Continue Reading
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News
19 Aug 2020
How Dell is leveraging data to reopen its offices
Dell Technologies has created a real-time dashboard to make sense of data about the Covid-19 coronavirus and safely guide its employees’ return to the workplace Continue Reading
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News
19 Aug 2020
Linux Foundation showcases the greater good of open source
Open source is more than something indulged in by techies who love to program – it offers collaboration that transcends cultures to solve real-world problems Continue Reading
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News
19 Aug 2020
Zoom dials into Southeast Asia with Singapore datacentre
Zoom’s new Singapore datacentre is expected to shore up the performance of its conferencing tool and phone service in the city-state Continue Reading
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Feature
12 Aug 2020
Media workflow management takes a page from DevOps, Agile
Taking lessons from software development methods, agile content collaboration and management tools promote speed, flexibility and teamwork in digital media workflows. Continue Reading
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News
10 Aug 2020
Poor connectivity sees home workers lose over half an hour of work a day
Business leaders reveal pressure of new normal with research revealing four-fifths of home workers experiencing unreliable internet connection while working from home, and nearly half having slow and/or unreliable internet connection Continue Reading
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News
07 Aug 2020
‘Inadequate’ broadband impacts bottom line for London’s SMEs
Research reveals as many as 85% of small businesses in UK capital do not know how fast their broadband speed needs to be for their business to thrive, and only two-fifths were able to transition to a fully online business model after Covid-19 hit Continue Reading
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News
04 Aug 2020
Tata Communications unveils new secure digital experience
Global digital ecosystem enabler Tata aims to allow businesses to adapt to the realities of enterprise transformation, workforce mobility and consumer experience in the new digital-first environment Continue Reading
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News
04 Aug 2020
Nordic enterprises look for SAP price reductions as they navigate Covid-19
Businesses in the Nordics are using SAP Cloud Platform to address Covid-19 challenges and are also seeking price reductions Continue Reading
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News
29 Jul 2020
Enterprises experience ‘productivity tax’ as remote work environments set for long term
Remote work productivity tracker shows employee productivity has dipped in certain regions and use cases since the advent of Covid-19, perhaps permanently Continue Reading
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News
29 Jul 2020
Firms face remote working challenges as IT teams express concern about infrastructure
Post-lockdown survey finds UK-based IT leaders lack confidence in their organisation’s plan to withstand an unanticipated crisis as Covid-19 dramatically accelerates cloud adoption Continue Reading
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News
28 Jul 2020
O2 gains KPMG mandate to meet new demand for remote working
O2 will provide connectivity tools to help support professional services provider’s operational activity Continue Reading
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News
27 Jul 2020
Hybrid working becomes the new collaboration imperative
New report reveals that ‘astutely’ navigating work practices, spaces and culture will help respond to crisis, redefine the purpose and reinvent the future of work Continue Reading
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Blog Post
24 Jul 2020
What does and doesn’t work on video?
Hands up anyone who expected not just to spend 2020 at home, but to spend much of it on video too. Many of us will have shunned the Lidless Eye of the PC camera before but are now unable to resist ... Continue Reading
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News
23 Jul 2020
Microsoft results show impact of tech-driven business resilience
While economies are set to shrink, businesses are leaning on tech to support operations, says Microsoft CEO Satya Nadella Continue Reading
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News
22 Jul 2020
Slack takes legal route against ‘weak, copycat’ Teams
Microsoft could be set for another joust with the EU, as its rival, Slack, files an anti-competitive complaint Continue Reading
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News
21 Jul 2020
Manchester City Council deploys 8x8 to maintain remote services
One of the UK’s largest local government authorities implements cloud-based communications system to keep critical services running while keeping agents safe during UK lockdown Continue Reading
- 21 Jul 2020
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E-Zine
21 Jul 2020
Avon calling: what happens when lockdown eliminates your business model?
In this week’s Computer Weekly, we talk to global beauty brand Avon, to find out how it coped with a huge lockdown dilemma – how to adapt its door-to-door sales model when its reps couldn’t leave home. Our latest buyer’s guide examines the use of artificial intelligence in IT security. And we analyse the government’s decision to strip Huawei from the UK’s 5G network. Read the issue now. Continue Reading
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News
20 Jul 2020
US remote workers take significant productivity hit through IT disruption
Analysis of remote employee experience and digital workplace post-Covid finds enterprise remote workers have encountered long wait times to address IT and other technical issues Continue Reading
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News
20 Jul 2020
Global business leaders comfortable if not fully prepared for large-scale shift to remote work
Riverbed survey shows new technology investments are expected to enhance corporate performance and wellness as employees increasingly work from anywhere and employers adopt hybrid working models Continue Reading
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News
17 Jul 2020
Three areas of remote working to consider
A number of tech firms have used the shift to working from home, to develop new product offerings. We look at the IT impact Continue Reading
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News
17 Jul 2020
‘Future-ready’ attributes key to business resiliency beyond Covid-19, says Vodafone
Social responsibility, sustainability and purpose remain essential as consumers demand clearer commitments, with broadening employer diversity and increasing workplace flexibility key to address growing skill gaps Continue Reading
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News
17 Jul 2020
Unified communications experiencing fastest growth ever in the midst of Covid-19
Customer interest in UCaaS spikes 86% during the Covid-19 pandemic as firms across all industries modernise communications systems for the new normal Continue Reading
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News
17 Jul 2020
Verizon tailors BlueJeans conferencing functionality, inks IBM 5G IoT deal
Newly acquired video-conferencing suite gets feature enhancements as Verizon inks IBM partnership to focus on enabling industrial productivity in 5G-enabled IoT technologies Continue Reading
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News
16 Jul 2020
Over four-fifths of companies will allow employees to work remotely after lockdown
Study finds dynamics of the new work situation means organisations need to manage a more complex, hybrid workforce Continue Reading
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News
16 Jul 2020
Covid-19 accelerates UK digital transformation efforts by over five years
Over a third of UK business decision-makers believe changes in operations since Covid-19 have increased digital transformation budgets “dramatically” Continue Reading
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News
15 Jul 2020
HSBC chooses AWS for public cloud business operations
HSBC will use a cloud platform from Amazon Web Services across its business operations to accelerate its public cloud use Continue Reading
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News
15 Jul 2020
London boroughs say Covid-19 shows digital and innovation ‘more important than ever’
An association of councils in the greater London area notes that local government’s capacity to adopt technology and innovate is essential in coping with the post-pandemic world Continue Reading
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News
13 Jul 2020
Half of UK organisations question the relevance of SD-WAN in Covid-driven remote workplace
Research reveals confusion among UK organisations concerning SD-WAN, with optimised WAN covering many bases already and over half of firms leaning towards SASE solutions to meet their requirements Continue Reading
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News
10 Jul 2020
Aryaka, 8x8 enhance enterprise communications across managed SD-WAN
Cloud-first WAN company and integrated cloud communications platform forge partnership to accelerate digital transformation for organisations across global workplaces Continue Reading
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News
10 Jul 2020
Nearly half of employed in UK worked remotely in April 2020
Covid-19 drives upsurge in home working in UK, and of those who did some work remotely, around a third worked fewer hours than usual and the same percentage worked longer hours Continue Reading