Collaboration software and productivity software
Collaboration software and productivity software go increasingly hand-in-hand as IT managers look to make better use of information and document sharing across their organisations. For many companies, Microsoft Office is already a standard tool for personal productivity, but tools such as social media, workflow and business process management (BPM) are important aspects of any collaboration software strategy. We look at the latest trends.
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E-Zine
11 May 2023
CW EMEA: The future of work
In this month’s CW EMEA, we look at the future of work in Europe after the pandemic forced a change in entrenched human behaviour. For years, people talked about flexible working being the way forward, but scepticism within the management of large companies held it back. This all changed when Covid-19 began to spread out of control and governments and businesses quickly told people to work from home where possible. We also look at the increasing problem of IT failures in Dutch hospitals and how they are affecting patient care, highlighting the need to improve IT security in hospitals. Read the issue now. Continue Reading
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News
21 Mar 2023
Danish law firm transforms digital collaboration through core system replacement
NJORD has transformed how it shares documents among lawyers through a cloud-based platform Continue Reading
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News
20 Nov 2013
M&S uses instore IT to train staff in multi-channel retail
Marks & Spencer is using in-store iPads and kiosks to train staff to support its multichannel retail strategy Continue Reading
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News
19 Nov 2013
Human Capital Management
Computer Weekly looks at the steps companies have taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver. Continue Reading
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E-Zine
11 Nov 2013
Software testing and code quality
In this week’s Computer Weekly, our latest buyer’s guide looks at software testing and code quality, and examines how to test effectively when using agile development. We find out about the latest techniques to defeat SQL injection attacks – a method of hacking that has remained undefeated for 15 years. And we talk to two European financial services firms about how they have used data analytics to improve customer response. Read the issue now. Continue Reading
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News
01 Nov 2013
Case study: How CERN scientists collaborate with Vidyo
The European Nuclear Research centre moved from an internally developed video conferencing system to embrace SVC technology from Vidyo Continue Reading
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News
25 Oct 2013
HP and Diageo take different paths to cloud-based HR
HP and Diageo took very different approaches when they deployed cloud-based human resources (HR) software from Workday Continue Reading
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News
15 Oct 2013
Siemens Enterprise Communications rebrands as Unify
The communications company will rebrand in time to launch its latest unified communications solution, code-named Project Ansible Continue Reading
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Feature
19 Sep 2013
A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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News
10 Sep 2013
Barclays reception IT system falls over globally
Barclays' reception administration system has been down for almost two days, with no sign of when it is set to get fixed Continue Reading
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News
10 Sep 2013
CW Enterprise Software case studies
Brian McKenna presents 6 case studies on enterprise software drawn from the winners of Computer Weekly's European User Awards. Continue Reading
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Opinion
06 Sep 2013
Gartner: Benefits of mobile collaboration
The rapid adoption of smart devices, both in the workplace and outside, has raised expectations about accessibility and user experience Continue Reading
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News
19 Aug 2013
Interview: Martin Russell, head of IT services, Just Eat
Just Eat's head of IT services, Martin Russell speaks to Computer Weekly about his experiences of switching to Google Continue Reading
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Feature
30 Jul 2013
Big data journalism exposes offshore tax dodgers
How journalists harnessed big data to challenge offshore financial secrecy Continue Reading
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News
17 Jul 2013
Is enterprise social collaboration delivering?
The majority of IT decision-makers are using social networking technologies, but most lack true enterprise collaboration Continue Reading
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News
28 Jun 2013
CIO interview: Paul Clarke, director of technology, Ocado
Paul Clarke is responsible for the technology strategy at online grocer Ocado, where IT is used in every aspect of the business Continue Reading
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Photo Story
27 Jun 2013
Computer Weekly European User Awards for Enterprise Software: Winners
The winners of the Computer Weekly European User Awards for Enterprise Software have been announced. See images of the winners. Continue Reading
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Photo Story
13 Jun 2013
Software Gallery opens at the National Museum of Computing
The National Museum of Computing has opened a new exhibit charting the history of software Continue Reading
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News
13 Jun 2013
NPfIT legacy: NHS yet to spend £600m on CSC Lorenzo patient records
The NHS has still to spend £600m on CSC's Lorenzo patient record system as a legacy of the defunct National Programme for IT (NPfIT) Continue Reading
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News
04 Jun 2013
Whitehall should use Twitter to engage public in open policy-making, say MPs
Government should use Twitter for an ‘open policy’ approach, says the Public Administration Select Committee (PASC) Continue Reading
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News
10 May 2013
Case Study: Brent Council cuts costs with mobile tech
Brent Council implements mobile technology to cut costs and involve more staff in the future running of the organisation Continue Reading
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News
22 Apr 2013
CIO interview: Mike Croucher, head of IT architecture and delivery, British Airways
After changes in IT leadership two years ago, the IT strategy at BA is focusing on infrastructure modernisation and smarter use of customer data Continue Reading
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Photo Story
19 Apr 2013
Mega vendors: Quarterly results Q1 2013
A number of the larger IT suppliers reported their quarterly financial results for the first quarter of 2013. Continue Reading
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News
19 Apr 2013
Microsoft reports strong quarterly results for all divisions
Microsoft reported profit of $6bn for the past quarter, up 17% from a year ago, despite a mixed response to Windows 8 and a decline in PC sales Continue Reading
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News
09 Apr 2013
CIO interview: Mary Hensher, IT director, Cancer Research UK
Charity Cancer Research has felt the impact of recession on fundraising and the need to innovate through technology is more important than ever Continue Reading
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News
13 Mar 2013
John Lewis drops virtual mirror project as part of ‘fail fast at innovation' strategy
John Lewis has canned its virtual mirror project as part of the company’s approach to ‘failing fast at innovation’ Continue Reading
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News
06 Mar 2013
"Universal credit contractors told to down tools," claim MPs
"Universal credit contractors told to down tools," claim MPs Continue Reading
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News
05 Mar 2013
Businesses must fundamentally change or 'die'
Firms need to embrace technological change or face being left behind, according to executives from Amazon and Salesforce Continue Reading
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News
04 Mar 2013
Logicalis saves 2e2's UK managed services arm
Logicalis has taken over the European business of defunct IT services supplier 2e2, which went bust in January 2013, owing millions to creditors Continue Reading
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News
14 Feb 2013
Grant Thornton uses Huddle for business support programme
Grant Thornton is using Huddle to share information and content as part of the £200m government-backed GrowthAccelerator Continue Reading
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News
11 Feb 2013
CIO interview: David Matthewman, CIO, Open University
Three years after joining the Open University, CIO David Matthewman continues to push a strategic programme to deliver value and innovation Continue Reading
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News
21 Jan 2013
UK citizens unwilling to embrace big data
The public sector could improve services by imitating the private sector’s use of big data, but citizens are overwhelmingly against the idea Continue Reading
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News
18 Jan 2013
G-Cloud powers Huddle’s public sector sales growth
Cloud collaboration firm Huddle saw its public sector sales double to 30% of all revenues this year due to uptake generated through the CloudStore Continue Reading
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News
16 Jan 2013
CIOs must hunt and harvest digital opportunities
It is time for CIOs to focus on the outside world instead of internal IT, according to Gartner Continue Reading
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News
04 Jan 2013
Executive brings own software which is adopted by business
Rochdale Development agency (RDA) has started using cloud based Huddle collaboration software after a development officer started using it at work. Continue Reading
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Photo Story
03 Jan 2013
Extreme teleworking from Everest Base Camp
Technical project manager Astrid Byro is planning to work remotely from 5000m above sea-level in the Himalayas using a Kindle Fire Continue Reading
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News
02 Jan 2013
Home Retail Group cuts call costs with SMS automation
Home Retail Group, whose brands include Argos, Homebase and Habitat has cut telephony costs by rolling out an automated text messaging service across its three call centres. Continue Reading
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News
18 Dec 2012
Mott MacDonald rolls out Microsoft software globally
Engineering firm Mott MacDonald is rolling out Microsoft products globally over the next year as it moves towards a Microsoft-centric business strategy Continue Reading
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News
29 Nov 2012
British Film Institute to launch version of the iPlayer
The British Film Institute (BFI) is to launch its own version of the BBC's iPlayer in digitisation plans to give millions access to its film archive Continue Reading
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News
27 Nov 2012
Poor design hampers gamification in the enterprise, says Gartner
By 2014, 80% of current gamified applications will fail to meet business objectives, primarily because of poor design, according to Gartner Continue Reading
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News
19 Nov 2012
Emirates takes Windows 8 HP ElitePad 900 to the sky
Airline Emirates is rolling out in-flight Windows 8 tablets to enable cabin crew to access core IT Continue Reading
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News
14 Nov 2012
NHS reiterates commitment to digitise patient records by 2015
The Department of Health has reiterated its commitment to get all patient records online by 2015 Continue Reading
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News
12 Nov 2012
Gartner: BYOD will encourage self-support
Self-support communities will offset the cost and manpower of providing a helpdesk for staff who use their own devices, according to Gartner Continue Reading
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News
07 Nov 2012
Apple loses patent case to VirnetX
Apple has been ordered to pay $368m in damages to VirnetX after a court ruled it had infringed on two of the software firm’s patents Continue Reading
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News
08 Oct 2012
How French Connection automated stock replenishment to cut costs
Fashion retailer French Connection cut costs by deploying a stock replenishment automation system Continue Reading
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News
02 Oct 2012
Toyota uses Microsoft for global communications
Toyota Motor Corporation is globally deploying Microsoft software through a mix of cloud and on-premise software for its 200,000 staff Continue Reading
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News
19 Sep 2012
Activision uses Salesforce to serve gaming community
The Call of Duty designers use the Service Cloud and Chatter Communities to solve customer queries Continue Reading
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News
19 Sep 2012
Government spends £638m on universal credit IT, says minister Mark Hoban
Government has spent £638m on universal credit IT, with £441m going on design and development, employment minister Mark Hoban reveals Continue Reading
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News
11 Sep 2012
The ROI of Social CRM
Nucleus assesses the benefits of adding social capabilities to CRM deployments. Continue Reading
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News
05 Sep 2012
Irish environment department goes green with Polycom
Around 900 government workers will be able to use the unified communications system for video and content sharing Continue Reading
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News
04 Sep 2012
NHS claws back £1bn as CSC negotiations come to an end
The Department of Health claws back £1bn from CSC as negotiations with the troubled supplier come to an end. Continue Reading
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News
06 Aug 2012
Putting innovation on the outsourcing menu
Cliff Saran investigates what happens when systems integrators are asked to innovate Continue Reading
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News
01 Aug 2012
Microsoft to revamp and rename Hotmail
Microsoft has announced it is revamping and renaming its free webmail service, which analysts say may be aimed at winning over users of Google's rival Gmail service Continue Reading
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News
27 Jul 2012
Facebook share price falls after Q2 results announcement
Facebook shares fell 11% in after-hours trading on the NYSE to a record low of $23.94 after announcing second quarter financial results Continue Reading
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News
23 Jul 2012
Heads of business bank on IT to boost business
Top-level business managers regard IT as a competitive advantage, according to Gartner Continue Reading
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News
17 Jul 2012
Skype works to fix privacy bug as instant messages leak
Internet telephony service Skype has confirmed that a bug in its software has been sending copies of instant messages to unintended recipients Continue Reading
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News
13 Jul 2012
The future of software development: Energized Work
Gus Power, CTO at Energized Work, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club. Continue Reading
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News
13 Jul 2012
The future of software development: The FT's view.
Jagdeep Singh Bhambra, head of software development at the FT, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club for IT leaders. Continue Reading
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News
29 Jun 2012
Key HMRC IT plans delayed due to spending freeze, says NAO
Key HMRC IT plans have been delayed because of the Cabinet Office’s moratorium on spending, the National Audit Office (NAO) says Continue Reading
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News
29 Jun 2012
KPMG 2012 Global Technology Innovation Survey
China and the US are most likely to come up with disruptive technology breakthroughs over the next four years, but Europe lags behind Continue Reading
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News
21 Jun 2012
The future of Autonomy – one year on
Recent moves to subsume Autonomy into HP have lent increasing irony to the name. Nearly a year after the £7.1bn acquisition, we examine Autonomy's future Continue Reading
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News
13 Jun 2012
South Lanarkshire moves to IBM XIV disk storage platform
South Lanarkshire council has invested in an IBM XIV disk storage platform as part of its move to virtualisation. Continue Reading
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News
07 Jun 2012
Nasdaq offers $40m compensation for Facebook confusion
The Nasdaq stock exchange in New York is to pay $40m compensation for technical problems that caused confusion on Facebook's first day of share trading Continue Reading
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News
01 Jun 2012
Microsoft softens July licence blow
Microsoft has lowered the price hike planned for July, but businesses still face paying up to 25% more for their software. Continue Reading
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News
24 May 2012
Huddle gets $24m second-round funding as CIOs wake up to cloud collaboration
UK software firm Huddle has received $24m second-round funding to support its global expansion as CIOs wake up to cloud collaboration Continue Reading
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News
23 May 2012
Overrun in big IT projects leads to one in three failures
One-third of big IT projects are likely to get derailed after they have been running for two years, according to research. Continue Reading
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News
18 May 2012
CW Buyer's Guide: IT Tools
This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department. Continue Reading
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News
08 May 2012
HP and F5 team up for virtual application delivery
HP has announced a partnership with F5 to speed up deployment of applications within virtualisation technology. Continue Reading
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Opinion
19 Apr 2012
Open standards are about the business model, not the technology
Software companies, abuzz with lobbyists and patent lawyers over government open standards, are similar to the record industry 10 years ago. Continue Reading
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News
18 Apr 2012
Government unaware how much it pays for e-mail services
Government departments do not know how much they are spending on e-mail services, according to research by Computer Weekly. Continue Reading
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News
05 Apr 2012
Department of Health and CSC in deadlock over Lorenzo records system
The Department of Health and CSC failed to meet the deadline to agree new terms for the troubled electronic records systems Lorenzo Continue Reading
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News
04 Apr 2012
South West police roll out £1.1m central data repository
Police forces in the South West of England are going live with a £1.1m data sharing system across the region Continue Reading
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News
16 Mar 2012
Hampshire and Oxfordshire councils sign SAP ICT partnership
Hampshire County Council and Oxfordshire County Council have signed an ICT partnership to save £1m, focusing on SAP systems for HR and financial services Continue Reading
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News
13 Mar 2012
Global Sourcing Trends in 2012
The latest IT outsourcing trends from global law firm Morrison & Foerster. Continue Reading
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News
05 Mar 2012
NHS trusts to be freed from CSC contract commitments
The Department of Health has proposed a deal with CSC to release trusts in the National Programme for IT from their contractual obligations to use software from the troubled supplier. Continue Reading
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News
02 Mar 2012
The cloud: time for delivery
This report clears up the confusion around cloud, which stems directly from the muddling together of two vastly different perspectives on cloud services. Continue Reading
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News
29 Feb 2012
Does the PSN need to happen before the cloud?
The deployment of public services networks (PSN) will need to happen before widespread uptake of CloudStore services occur, IT heads said at a roundtable meeting. Continue Reading
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News
20 Feb 2012
Trust and security in the cloud
Increasing interest from IT management in SaaS is focusing the spotlight once again on cloud security. This study investigates those concerns. Continue Reading
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News
19 Feb 2012
Government launches CloudStore and names G-Cloud suppliers
The government has launched its CloudStore, a catalogue of 1,700 cloud-based, pre-approved IT services now available for the public sector to buy. Continue Reading
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News
10 Feb 2012
LinkedIn Q4 revenue more than doubles
Social networking site LinkedIn has reported 2011 fourth quarter revenue of $167.7m, up 105% from Q4 2010; and net income of $6.9m, an increase of 30% Continue Reading
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News
08 Feb 2012
Greater Manchester Police deploys two-way CMS
Greater Manchester Police (GMP) has implemented a case management system from STL Technologies that has a two-way interface with the Crown Prosecution Service’s system. Continue Reading
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News
11 Jan 2012
European river managers delve into new knowledge management system
The UK’s Environment Agency has procured a semantic wiki based knowledge management (KM) system to aid river restoration across Europe. Continue Reading
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News
21 Dec 2011
RIM rebuffs Amazon and Microsoft approaches
Amazon considered buying troubled smartphone maker, Research in Motion, according to a report on Reuters. Continue Reading
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News
13 Dec 2011
CIOs believe cloud, SaaS, consumerisation and mobility increase risk
Business models such as cloud computing and trends such as the consumerisation of IT, social media and mobility are exposing performance blind spots in IT management, a CIO survey has revealed. Continue Reading
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News
05 Dec 2011
SAP buys SaaS firm SuccessFactors in $3.4bn deal
Enterprise software company SAP announces a $3.4bn deal to acquire software-as-a-service (SaaS) provider SuccessFactors. Continue Reading
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Feature
03 Nov 2011
RightNow: Oracle and next-generation CRM
In his opening keynote presentation at the RightNow Summit 2011 in Newport, Greg Gianforte, RightNow founder and chief executive officer, presented his view of device-aware CRM. Continue Reading
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News
08 Feb 2011
Post Office faces legal action over alleged accounting system failures
More than 50 postmasters are planning legal action against the Post Office to reclaim money they paid to the Post Office after being accused of theft and false accounting. Continue Reading
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Photo Story
12 May 2010
Office 2010 review in pictures and video
The biggest problem with Office 2010 is earlier versions of Office itself. Any of the past two or three editions of the software are capable of handling day-to-day tasks – so why upgrade? Tim Anderson investigates. Continue Reading
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News
11 May 2010
Challenges of SIP trunking for telecom managers and network admins
The challenges of SIP trunking for network administrators include interoperability and compression issues, service availability, security, SIP trunking architectures, lack of fax services, E-911 support and SIP trunk monitoring tools. Continue Reading
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News
29 Jan 2010
Aura will power Avaya-Nortel unified communications integration
Avaya has staked its future of retaining Nortel customers on its flagship SIP-based communications platform, Aura, as the heart of the Avaya-Nortel UC portfolio. Continue Reading
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News
28 Sep 2009
Post-masters form action group after accounts shortfall
Sub-postmasters have formed an action group following disclosures in Computer Weekly of unexplained deficits in the Post Office accounting system. Continue Reading
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News
10 Sep 2009
MP seeks answers over Post Office IT system
Welsh MP for Clwyd West David Jones is seeking a Commons debate after post masters raised questions over the Post Office's Horizon accounting system.
He...
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News
15 Aug 2008
What is Unified Communications?
Confused by Unified Communications? This article and accompanying e-book download explains what is UC, what is not UC, and how to put it to work. Continue Reading
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News
27 Jun 2008
Unified Communications opportunity can be lost by bad management
Unified Communications can go awry when users are too connected, too often.Some companies, Intel included, are therefore switching off access to their staff at some times! Continue Reading
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News
18 Jun 2008
Unified communications' business value cloudy, but enterprises want it
Unified communications (UC)'s business value remains unclear, but line-of-business executives are all for the technology. Continue Reading
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News
17 Jun 2008
Integrating presence into the enterprise
Confused by presence and its benefits? Here's how to get the technology working for you. Continue Reading
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News
06 Jun 2008
Microsoft OCS powerful but needs third parties for complete solution
Microsoft's OCS can run enterprise voice, but users are waiting for links to existing products before taking the plunge, analysts say. Continue Reading
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News
04 Apr 2008
Does rapid UC innovation beget slow implementation rates?
As unified communications (UC) technology grows, many enterprises are left to play catch-up. Continue Reading
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News
24 Mar 2008
Open platforms are essential to the future of unified communications
At VoiceCon 2008, keynote speakers stressed the importance of openness and interoperability of unified communications platforms. Continue Reading
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News
18 Mar 2008
Avaya solves fragmented presence problem with federated presence server
Avaya launches Intelligent Presence Server, which solves the problem of fragmented presence within an enterprise. Continue Reading
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News
06 Mar 2008
Siemens OpenScape offers tight integration of voice, video and messaging
Siemens OpenScape Unified Communications Server offers voice, video and messaging integration. Continue Reading
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News
27 Feb 2008
Alcatel-Lucent Forum: The Dynamic Enterprise
The Alcatel-Lucent Forum recently held in Paris was centred on building the Dynamic Enterprise. Continue Reading