Enterprise software

Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.

Feature 02 Jun 2023
7 must-have skills for customer experience professionals

CX professionals must seek to understand customer problems and perspectives, so they need skills in communication, data collection, relationship building and empathy. Continue Reading
News 01 Jun 2023
AI interview: Dan McQuillan, critical computing expert

Critical computing expert Dan McQuillan speaks to Computer Weekly about the top-down imposition of artificial intelligence on society, and how AI is a fundamentally political technology shaped by humanity’s most reactionary tendencies Continue Reading

News 08 May 2023

How lab grown neurons could power the future of AI

Melbourne-based Cortical Labs’ lab grown neurons could speed up AI training in a more energy efficient way and its work has caught the eye of hyperscalers and Amazon’s CTO Continue Reading
News 05 May 2023

Welsh Water turns on CPaaS tap for enhanced customer experiences

Not-for-profit water company deploys CPaaS-based video comms services to optimise operations, budget control and solve customer issues more quickly Continue Reading
News 05 May 2023

Bing AI push rings in price change

Microsoft’s large investment in OpenAI has seen an expansion of AI in Bing. This appears to be reflected in new Bing API licensing Continue Reading
Opinion 04 May 2023

The changing role of infrastructure and operations

I&O leaders will need to automate for efficiency, manage customer requirements, optimise cloud operations and explore new technologies to improve services and enable innovation Continue Reading
Feature 04 May 2023

Icelandic researcher advocates for an overhaul of artificial intelligence

While technologies such as ChatGPT provide a glimpse of what may lay ahead, they are still a long way from real intelligence Continue Reading
News 04 May 2023

CMA looks at competition in foundational AI

The Competition and Markets Authority is investigating consumer protection and market forces related to the use of emerging artificial intelligence models Continue Reading
Tip 03 May 2023

CRM vs. CMS: How they differ and how to integrate them

CMSes and CRM systems serve different purposes, but together, they can help organizations improve customer data management as well as automate sales and marketing strategies. Continue Reading
Blog Post 03 May 2023

Appian breaks bottlenecks on process mining insight

Developers love functions, businesspeople love insights. In fairness, developers do love insights too, but (on balance) they don’t hanker after them quite as fervently as businesspeople who not ... Continue Reading
News 03 May 2023

US competition watchdog issues generative AI warning

Generative AI can be used to manipulate people into making harmful decisions, says US Federal Trade Commission in warning to firms building and using AI-powered tools Continue Reading
News 03 May 2023

Artificial intelligence: Business leaders start to realise the risks

ChatGPT and other large language models can rewrite value, and business leaders now realise they need a plan Continue Reading
02 May 2023

AI interview: Elke Schwarz, professor of political theory

Elke Schwarz speaks with Computer Weekly about the ethics of military artificial intelligence and the dangers of allowing governments and corporations to push forward without oversight or scrutiny Continue Reading
E-Zine 02 May 2023

The ethics of military AI

In this week’s Computer Weekly, as the defence sector looks into using artificial intelligence to create autonomous weapons, we examine the risks and ethics of military AI. Amazon Web Services is under fire for not providing vital emissions data to customers – we investigate the issues. And we find out what IT security teams can learn from a year of cyber warfare in Ukraine. Read the issue now. Continue Reading
News 02 May 2023

IT Priorities 2023: Software development

Organisations are investing in technology-led business initiatives to tackle the economic slowdown Continue Reading
News 02 May 2023

SAP eyes SMEs in Southeast Asia

SAP debuts the Grow with SAP programme in Southeast Asia to drive adoption of S/4 Hana Cloud among small and medium-sized enterprises Continue Reading
Feature 01 May 2023

The role of AI as an everyday life assistant

We speak to the co-author of a book that explores the idea of artificial intelligence-powered automation that enables machines to become customers Continue Reading
Podcast 28 Apr 2023

What adding a decision intelligence platform can do for ERP

Tom Oliver of AI vendor Faculty makes the case for decision intelligence technology as the solution to the data-silo problems of today's composable ERP. Continue Reading
News 28 Apr 2023

More Post Office software-related convictions overturned takes total to 86

A total of 86 former subpostmasters wrongly prosecuted for financial crimes after computer errors showed phantom losses have had convictions overturned Continue Reading
News 28 Apr 2023

Intel results reveal a push to address AI shortcomings

The chipmaker has been impacted by poor PC sales, but aims to drive adoption of its AI inferencing technology Continue Reading
Feature 27 Apr 2023

How to use ChatGPT for customer service

Customer service teams can use ChatGPT to automate tasks, generate responses to customer inquiries, summarize email threads and power human-like chatbots. Continue Reading
News 27 Apr 2023

Tenable opens playground for generative AI cyber tools

A set of generative AI cyber tools designed to help security researchers in reverse engineering, debugging and other areas of work have been made available for the community to experiment with Continue Reading
News 27 Apr 2023

Microsoft fails to get CMA thumbs-up on Activision deal

The UK Competition and Markets Authority has decided that Microsoft‘s proposed $68.7bn acquisition of Activision would damage the cloud gaming market Continue Reading
Tip 27 Apr 2023

7 3PL KPIs that can help you evaluate success

Supply chain leaders should look at some particular KPIs to determine whether their company's 3PL provider is meeting their needs. Learn the most helpful KPIs. Continue Reading
News 27 Apr 2023

Zopa’s emotional journey to becoming a bank

Zopa Bank’s CEO sees no reason why the app-based bank should not be as big as the high street giants Continue Reading
Blog Post 27 Apr 2023

Empathy with the Machine

The smart speaker revolution has meant people often thank their device or say “please”, when asking it to do something. Some also greet their device with a “Good Morning”, and perhaps a “Good ... Continue Reading
Feature 26 Apr 2023

Benefits of employee recognition programs and ideas to try

Employee recognition programs can lead to happier workers, which helps companies overall. Learn some benefits of employee recognition programs as well as potential pitfalls. Continue Reading
News 26 Apr 2023

UK taskforce set to drive generative AI safety and opportunities

The government has committed £100m to helping the UK develop and build out generative artificial intelligence capabilities Continue Reading
News 26 Apr 2023

Cyber security and analytics propel jobs boost in Scotland’s tech sector

A tech industry survey from ScotlandIS indicates the country’s tech sector is set to grow, with cyber security as the hottest domain Continue Reading
Infographic 25 Apr 2023

The evolution of chatbots and generative AI

Customer service chatbots have evolved to include advanced NLP. The three evolutionary chatbot stages include basic chatbots, conversational agents and generative AI. Continue Reading
News 25 Apr 2023

Veritas shows off software SAN for Kubernetes at KubeCON 2023

Veritas InfoScale aims to provide high-performance block access storage despite limitations such as a maximum node count of 16 per cluster Continue Reading
News 25 Apr 2023

Lloyds Bank joins industry IT standards group

UK banking giant Lloyds Banking Group has joined an industry group which promotes global IT standards Continue Reading
E-Zine 25 Apr 2023

Data a driving force at Aston Martin Formula One

In this week’s Computer Weekly, we speak to Aston Martin Formula One’s Clare Lansley to find out how digital transformation helps the team to move further up the F1 grid. We explore how automation and AI is helping businesses tackle rising costs and also look into the maturity of Industry 4.0 initiatives. Read the issue now. Continue Reading
News 25 Apr 2023

How non-fungible tokens can be used to manage health data

Non-fungible tokens will give patients more ownership and control over their health data and improve its transparency in healthcare research, according to SingHealth clinicians Continue Reading
News 24 Apr 2023

Most IT staff uncomfortable deploying surveillance tech at work

The IT teams responsible for deploying and running digital surveillance in workplaces say they are uncomfortable with “extremely common” practice of spying on colleagues, research finds Continue Reading
News 24 Apr 2023

Amazon Web Services selects 14 startups for space accelerator

The cohort of startups will use AWS and its resources to accelerate the research and development of their technologies and boost their growth Continue Reading
News 24 Apr 2023

IT Priorities 2023: Balancing end user productivity and IT budgets

End user computing is being driven by future of work initiatives to support hybrid work patterns Continue Reading
24 Apr 2023

How AI and automation can streamline procurement

We speak to chief procurement officers about the role of artificial intelligence in helping their organisations reduce costs and tackle the economic slowdown Continue Reading
Feature 24 Apr 2023

How artificial intelligence and automation can streamline procurement

We speak to chief procurement officers about the role of artificial intelligence in helping their organisations reduce costs and tackle the economic slowdown Continue Reading
Blog Post 23 Apr 2023

Auto-tech series - Amplitude: Automation with low code & no code tools

This is a guest post for the Computer Weekly Developer Network written by Chetna Mahajan in her capacity as chief digital & information officer at Amplitude - the company is known for its ... Continue Reading
Tip 21 Apr 2023

ERP and SCM: Understand the differences

Some companies' supply chain management needs may not be fulfilled by their ERP software, so they may require SCM software. Learn more about ERP and SCM software. Continue Reading
News 21 Apr 2023

UK biometrics watchdog questions police cloud deployments

The UK biometrics commissioner has warned that policing and justice bodies must be able to demonstrate ‘immediately and unequivocally’ that their cloud deployments are lawful Continue Reading
Tip 20 Apr 2023

7 tips for creating an alumni employee network

Even great HR teams have recruiting challenges in today's competitive labor market. Learn how an alumni employee network might help and why it's a magnet for 'boomerang employees.' Continue Reading
News 20 Apr 2023

Online Safety Bill could pose risk to encryption technology used by Ukraine

CEO of encrypted messaging service Element says Online Safety Bill could pose a risk to the encrypted comms systems used by Ukraine Continue Reading
20 Apr 2023

How Indian banks can drive automation in corporate banking

Banks should prioritise their processes for automation based on the level of human intervention, understand their processes thoroughly and put employees at the centre of their automation efforts Continue Reading
20 Apr 2023

How industry cloud platforms are shaping the future of business applications

More than half of enterprises are expected to use industry cloud platforms that combine cloud-based infrastructure, platform and application services to accelerate their business by 2027 Continue Reading
News 20 Apr 2023

Banks don’t want to develop fintech in-house

Banks are increasingly partnering with fintechs to gain access to their platforms, with few interested in developing such capabilities in-house Continue Reading
Opinion 19 Apr 2023

Using quantum computing to make better human decisions

Paul Martin, Quantum lead at PA Consulting explains how quantum computing can be pressed into practical service by business decision makers Continue Reading
Feature 19 Apr 2023

Augmented reality vs. virtual reality vs. mixed reality

Learn about AR vs. VR vs. MR as well as how companies in various industries are using these extended reality technologies to potentially improve their operations. Continue Reading
News 19 Apr 2023

TUC says government is failing to protect workers from AI harms

TUC issues warning about artificial intelligence leading to more widespread workplace discrimination if the right checks are not put in place Continue Reading
News 19 Apr 2023

Oracle dials up supply chain automation, adds ‘Grow’ to HCM

Oracle announces enhancements to Fusion for supply chain automation and employee experience, coincident with Oracle CloudWorld Tour in London Continue Reading
News 19 Apr 2023

QlikWorld 2023: Capone asserts expanded economic mission for data analytics

Mike Capone, chief executive of data analytics supplier Qlik, marks company’s 30-year anniversary with claim for a mission expanded beyond data visualisation, at the supplier’s global conference in Las Vegas Continue Reading
Feature 19 Apr 2023

How to choose an HR software system in 2023: A complete guide

Buying the right HR tools is more critical than ever. This step-by-step guide to HR software will help you identify your needs and pinpoint the features that matter most. Continue Reading
News 18 Apr 2023

IT Priorities 2023: Cloud and disaster recovery top storage and backup plans

Cloud storage still the biggest project planned in data storage in 2023, with disaster recovery the most important area in data protection cited by TechTarget/Computer Weekly survey respondents Continue Reading
News 18 Apr 2023

Tech companies and NGOs urge rewrite of Online Safety Bill to protect encrypted comms

The Online Safety Bill faces amendments in the House of Lords amid concerns that it could weaken the security of end-to-end encrypted communications for UK citizens Continue Reading
Blog Post 18 Apr 2023

What to expect from Alteryx Inspire 2023

The (mostly) post-pandemic period of normality we have all been hoping for is underway in the enterprise technology conference space. We say mostly because a) we now have to deal with the combined ... Continue Reading
News 18 Apr 2023

Tech spending in India to grow by 9.6% in 2023

Digital initiatives in the public sector along with investments in telecoms and other areas are expected to spur technology spending in India this year Continue Reading
Guest Post 17 Apr 2023

3 tips for successfully managing a hybrid workforce

For many companies, the hybrid office is the new normal. Learn tips on how to keep the sometimes-in-office/sometimes-remote model working well for employees. Continue Reading
News 17 Apr 2023

Zoom looks to bolster employee experience with Workvivo acquisition

Latest part of continued expansion of communication and engagement platform sees acquisition of employee experience company to offer hybrid workers new ways to stay connected Continue Reading
News 17 Apr 2023

Government launches Smart Data Council to lower utility bills

The council aims to find ways to use and encourage uptake of smart data to make it easier to switch utility providers and save money Continue Reading
News 17 Apr 2023

Public cloud adoption set to surge in Australia

New and existing workloads are increasingly being migrated to public cloud, with two-thirds of Australian organisations already running cloud workloads in production in 2022 Continue Reading
News 14 Apr 2023

Alibaba Cloud unveils cheaper cloud options, new language model

Alibaba has introduced cheaper instances of its compute and storage services in China and is jumping on the generative AI bandwagon with its Tongyi Qianwen language model Continue Reading
Blog Post 14 Apr 2023

Percona engineering lead: Into the ‘open’ database universe

This is a guest post written for Computer Weekly Open Source Insider written by Barrett Chambers in his capability as director for solutions engineering at open source database specialist company ... Continue Reading
News 14 Apr 2023

Global spending on IT and BPO down as cloud deals slow

Spending on IT and BPO services drops as demand for cloud services slows Continue Reading
News 14 Apr 2023

Former TSB CIO fined for migration meltdown

Both TSB and its CIO have now been fined for the catastrophic migration of TSB’s core banking system Continue Reading
News 13 Apr 2023

Thousands at risk from critical RCE bug in legacy MS service

Thousands of organisations worldwide are at risk from three vulnerabilities – one critical – in a legacy Microsoft service that they may not be aware they are running Continue Reading
News 13 Apr 2023

Webex brings cloud collaboration to US security and defence

Leading collaboration technology provider announces air-gapped trusted cloud for defence industry use case allowing teams to work together through modern meeting, chat and calling experiences on Webex app Continue Reading
News 13 Apr 2023

Italy to lift ChatGPT ban subject to new data protection controls

Italian regulator will lift its ban on OpenAI’s ChatGPT subject to a strict new data protection regime Continue Reading
News 13 Apr 2023

AstraZeneca launches African healthtech hub

AstraZeneca has launched its latest healthcare innovation hub, which will focus on using digital technology to improve healthcare in Africa Continue Reading
News 13 Apr 2023

How Agoda is shaping up to be a technology powerhouse

Agoda’s CTO Idan Zalzberg explains why the online travel agency with a massive technology footprint prefers to run things in-house and not rely too much on public cloud services Continue Reading
News 13 Apr 2023

ICO responds to UK government AI regulation plans

The ICO has officially responded to the government’s plans for regulating artificial intelligence as outlined in its recent whitepaper, but called for clarity on certain aspects before the proposals are taken further Continue Reading
News 12 Apr 2023

UK police double down on ‘improved’ facial recognition

The Met and South Wales Police have doubled down on their use of facial recognition technology after research found improved accuracy in their algorithms when using certain settings, but civil society groups maintain that the tech will still be used in a discriminatory fashion Continue Reading
News 12 Apr 2023

Stemmer Distribution optimises communications infrastructure

Largest distributor of dental products in France standardises communications through UCaaS to help meet all its needs of reachability and mobility, while rationalising costs for the present and future Continue Reading
News 12 Apr 2023

April Patch Tuesday fixes zero-day used to deliver ransomware

A zero-day in the Microsoft Common Log File System that has been abused by the operator of the Nokoyawa ransomware is among 97 vulnerabilities fixed in April’s Patch Tuesday update Continue Reading
Podcast 12 Apr 2023

Next-gen AI: A Computer Weekly Downtime Upload podcast

Mark Raskino, co-author of When Machines Become Customers, discusses machine-to-machine commerce Continue Reading
News 12 Apr 2023

Deutsche Bank to close Russian software operations

German bank has been winding down its Russia-based software development operations and is close to shutting them down Continue Reading
News 11 Apr 2023

Controversial Fujitsu contract with Post Office extended after technical challenges moving to cloud

The Post Office has extended a contract with Fujitsu after being unable to resolve technical issues related to migrating its IT to the cloud Continue Reading
News 11 Apr 2023

Ericsson: flexibility the new work-life currency

Study from Ericsson’s Consumer & IndustryLab reveals how employees and employers navigate the current work environment and their views on the future of work shaped by the pandemic, digitisation and the fluctuating labour market Continue Reading
News 10 Apr 2023

How India’s Cropin is tapping the groundswell in agritech

Cropin, one of the first movers in agriculture technology, has built an industry cloud platform that is now used by the likes of PepsiCo to maximise crop yields Continue Reading
News 06 Apr 2023

Gartner forecasts massive growth in software and IT services

IT leaders are set to deploy more workloads on infrastructure-as-a-service public clouds as they attempt to keep costs under control Continue Reading
News 06 Apr 2023

CCRC says ‘door open’ for more reviews of subpostmaster convictions

The Criminal Cases Review Commission (CCRC) has told former Post Office workers the door is still open for them to come forward if they were prosecuted for financial crimes based on evidence from Horizon software Continue Reading
Feature 06 Apr 2023

How sustainability software bears broad benefits beyond cost savings

The imperative for organisations to do a better sustainability job is clear. There is business software that can help, with data at its core, and smart companies are acting now Continue Reading
Blog Post 06 Apr 2023

Auto-tech series - Cockroach Labs: IaC shifts the path for (automation-driven) data availability

This is a guest post for the Computer Weekly Developer Network written by Rob Reid in his position as technical evangelist for Cockroach Labs, maker of the enterprise-grade distributed SQL ... Continue Reading
News 05 Apr 2023

Disconnect emerges between UK management and employees on hybrid work

Study from leading business software company finds that while overwhelming majority of IT leaders say they are investing in improving the hybrid experience for their organisation, only half of workers think it’s enough and feel their productivity has suffered Continue Reading
News 05 Apr 2023

Italy’s ChatGPT ban: Sober precaution or chilling overreaction?

Italy’s data protection authority issued a temporary ban on ChatGPT citing data protection concerns and alleged breaches of the GDPR. Is this a reasonable precaution, or a chilling restriction on personal freedoms? Continue Reading
Blog Post 05 Apr 2023

Auto-tech series - SoftwareAG: Practical steps for developers integrating generative AI

This is a guest post for the Computer Weekly Developer Network written by Subhash Ramachandran in his role as senior vice president for product management at Software AG. Reminding us that ... Continue Reading
News 05 Apr 2023

Scottish police tech piloted despite major data protection issues

Scottish policing bodies are pressing ahead with a data sharing pilot despite data protection issues around the use of US cloud providers, placing sensitive personal data of tens of thousands of people at risk Continue Reading
News 05 Apr 2023

The Folio Society turns over new leaf with NetSuite

Well known for its illustrated, hardback editions of books, The Folio Society has brought its finance systems up to date, in part to aid international growth, with Oracle NetSuite Continue Reading
News 05 Apr 2023

Oracle to open second cloud region in Singapore

The move comes less than two years after Oracle opened its first cloud region in Singapore which is already supporting over 1,000 customers across Southeast Asia Continue Reading
News 04 Apr 2023

HPE launches GreenLake for File and Block, and unified arrays

HPE upgrades its storage-as-a-service offer with Greenlake for File and for Block, configurable via the cloud but deployable on-prem. Meanwhile it shows new Alletra MP arrays Continue Reading
Blog Post 04 Apr 2023

Auto-tech series - Cohesity: How diverse threads of automation tighten the data fabric

This is a guest post for the Computer Weekly Developer Network written in full by Mark Molyneux in his position as EMEA CTO for Cohesity - a firm known for its data management platform ... Continue Reading
News 03 Apr 2023

Lloyds and NatWest banks join Barclays in latest round of branch closures

Lloyds and NatWest banks announce more branch closures as UK high streets continue to be stripped of banking services Continue Reading
News 03 Apr 2023

CIO interview: Carter Busse, CIO, Workato

Workato CIO Carter Busse talks up the company’s approach towards automation and its efforts to drive the technology across its business Continue Reading
News 31 Mar 2023

Generative AI central to Accenture’s tech vision

Generative AI will play a central role over the next 10 years as the digital and physical world become more and more integrated Continue Reading
Tip 31 Mar 2023

8 performance management challenges and how to fix them

Successful performance management can help keep employees engaged, but challenges often arise. Learn the most common problems that companies encounter and how to address them. Continue Reading
Feature 30 Mar 2023

How account-based marketing can improve personalization

An ABM strategy can help B2B marketers personalize marketing efforts for top prospects. An ABM strategy includes an ideal customer profile, personalized messaging and a CRM system. Continue Reading
News 30 Mar 2023

OSC&R supply chain security framework goes live on Github

The OSC&R framework for understanding and evaluating threats to supply chain security has made its debut on Github to allow anybody to contribute to the framework Continue Reading
News 30 Mar 2023

Wales is building a dragon of an NHS app

As NHS Wales is due to launch the public version of its own app, Computer Weekly takes a deep dive into the technical aspects of the Welsh NHS app, future plans and whether the expectations for the programme have stacked up to reality Continue Reading
Feature 30 Mar 2023

Advice for marketing personalization

Business professionals have become numb to the plethora of marketing emails they receive every day. However, personalized messaging can grab their attention. Continue Reading
News 30 Mar 2023

How millions of consumers and businesses are using open banking

SMEs and consumers are increasingly turning to open banking services to help them manage their businesses and lives Continue Reading
News 30 Mar 2023

UK government study reveals 50,000 people employed in AI sector

Government publishes baseline analysis of UK artificial intelligence sector as it pins hopes on future growth Continue Reading
News 30 Mar 2023

HP looks to lead with hybrid work collaboration and productivity portfolio

Tech giant bids to address growing issue in world of hybrid work where many workers are reluctant to return to the office because of sub-optimal technology Continue Reading