Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
30 Apr 2025
AI in national security raises proportionality and privacy concerns
AI could enable investigations to cover far more individuals than was ever previously possible, which is why oversight is needed Continue Reading
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News
30 Apr 2025
FCA wants ‘safe place’ for finance firms to test artificial intelligence
Financial services regulator proposes artificial intelligence testing environment as part of its AI Lab Continue Reading
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Definition
17 Oct 2024
What is real-time business intelligence (RTBI)?
Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading
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Definition
17 Oct 2024
What is SAP Basis?
SAP Basis is the technical foundation that enables SAP applications to function. Continue Reading
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Feature
17 Oct 2024
What are tensor processing units and what is their role in AI?
We look at Google’s TPUs – tensor processing units – and ask what makes them different to CPUs, GPUs and DPUs, as well as how you can take advantage of them in AI processing Continue Reading
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Definition
17 Oct 2024
What is image metadata and how is it used?
Image metadata is text information pertaining to an image file that is embedded into the file or saved to a separate file that is associated with the image file. Continue Reading
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News
17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading
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News
17 Oct 2024
Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025
Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action Continue Reading
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Opinion
17 Oct 2024
Preparing for disruptions to enterprise application ecosystems
From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading
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Definition
16 Oct 2024
What is Salesforce Marketing Cloud?
Salesforce Marketing Cloud is a customer relationship management (CRM) and digital marketing platform that enables marketers to generate better marketing outcomes and ROI. Continue Reading
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Definition
16 Oct 2024
What is monolithic architecture in software?
Monolithic architecture is the traditional unified model for the design of a software program. Continue Reading
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News
16 Oct 2024
Half of business IT deemed outdated
Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient Continue Reading
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News
16 Oct 2024
SUSE sees growth in multi-Linux support and containers
SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence Continue Reading
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News
16 Oct 2024
Google Cloud Summit: Unifying data, data residency and agent-driven AI
Google Cloud’s London summit underpinned a focus on artificial intelligence with some significant infrastructure updates Continue Reading
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News
16 Oct 2024
Applying IT observability to deliver business metrics
The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading
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News
16 Oct 2024
Former police officer heading Post Office operations did nothing to help innocent subpostmasters
Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions Continue Reading
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Definition
15 Oct 2024
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to provide service and support to their business customers. Continue Reading
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Definition
15 Oct 2024
What is IoT Cloud (Salesforce IoT Cloud)?
IoT Cloud is a Salesforce platform designed to store and process internet of things (IoT) data. Continue Reading
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Blog Post
15 Oct 2024
IFS Unleashed 2024 - day #1: Industrial AI for assets, workflows, people & services
IFS CEO Mark Moffat kicked off IFS Unleashed 2024 in Orlando this week with a promise to explain how his firm is bringing ‘IFS Industrial AI’ to assets, workflows, people & services. “We’re not ... Continue Reading
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News
15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading
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News
15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading
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News
15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading
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News
15 Oct 2024
Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager
Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level Continue Reading
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News
15 Oct 2024
Google launches Parallelstore file storage at cloud AI training
Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud Continue Reading
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15 Oct 2024
CX+EX=BG, with added AI: A winning formula for customer experience
Guaranteeing customer experiences of the highest level possible is one of the cornerstones of the modern business. Is there a magic formula? It could well be a combination of artificial intelligence and pixie dust Continue Reading
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15 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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E-Zine
15 Oct 2024
A future of virtual collaboration
In this week’s Computer Weekly, we examine how immersive technologies such as augmented and virtual reality are set to transform workplace collaboration. We look at how AI is helping to deliver improvements in customer experience. And we analyse the problems in the Post Office project to replace its troubled Horizon IT system. Read the issue now. Continue Reading
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Blog Post
14 Oct 2024
Sonar: AI-assisted code or not, developers must ‘start left’
This is a guest post for the Computer Weekly Developer Network written in full by Manish Kapur, senior director for product & Solutions at Sonar. Sonar specialises in AI-generated or written by ... Continue Reading
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Feature
14 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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News
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading
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Blog Post
13 Oct 2024
What to expect from UiPath Forward & TechEd 2024
Enterprise automation and AI company UiPath takes its annual user symposium back to Las Vegas this month and we’ll be drilling into the news stream to work out the next phase in accelerated ... Continue Reading
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Blog Post
12 Oct 2024
Red Hat eyes smarter cloud-native AI ahead
Normally a more backroom, back-office, base layer, kernel-centric organisation in our eyes (if not in the view of 99.9% of software application development professionals), Red Hat has put an ... Continue Reading
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Definition
11 Oct 2024
What is Salesforce Customer Success Platform?
The Salesforce Customer Success Platform (CSP) is the official name of the Salesforce portfolio of products. Continue Reading
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Definition
11 Oct 2024
What is Salesforce Work.com?
Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety and well-being, and communicate with customers in an open, honest, trustworthy manner. Continue Reading
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Definition
11 Oct 2024
What is the Salesforce Service Console?
The Salesforce Service Console is the centralized interface in Salesforce Service Cloud, an application devoted to customer service, support and customer experience. Continue Reading
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News
11 Oct 2024
Post Office believes it took £36m from subpostmasters with unexplained losses
The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself Continue Reading
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Feature
11 Oct 2024
Global file systems: A single view of on-premise and cloud data
Global file systems aggregate data into a single hybrid cloud from multiple locations using object storage with access that satisfies traditional application needs, like file locking Continue Reading
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Feature
11 Oct 2024
Azure storage: Key options in Microsoft cloud storage
We survey the key cloud storage options available from Microsoft Azure, which include Files, Blob, Elastic SAN, Managed Disk and NetApp files, for a range of use cases Continue Reading
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Definition
11 Oct 2024
What is black box testing?
Black box testing assesses a system solely from the outside, without the operator or tester knowing what's happening within the system to generate responses to test actions. Continue Reading
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News
11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative Continue Reading
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News
11 Oct 2024
Utelogy expands hybrid workforce tech integration with Logitech
Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices Continue Reading
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Blog Post
11 Oct 2024
Trusting the Cybercab with software quality
“We expect software to work perfectly,” the CEO of Dyntatrace, Rick McConnell proclaimed at the opening of the company’s European Innovate event in Amsterdam. This should not be an aspiration, but ... Continue Reading
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Definition
10 Oct 2024
What is a third-party cookie?
A third-party cookie is a cookie that's placed on a user's device -- computer, cellphone or tablet -- by a website from a domain other than the one the user is visiting. Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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News
10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing Continue Reading
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Definition
10 Oct 2024
What is Salesforce Journey Builder?
Salesforce Journey Builder is a campaign planning tool in Salesforce Marketing Cloud to build personalized customer journeys and deliver unique campaigns and content that enhance customer experiences and secure their loyalty. Continue Reading
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Tip
09 Oct 2024
4 use cases for AI in employee onboarding
Use cases for AI in employee onboarding are new hire setup, automated reminders, employee performance summaries and onboarding summaries. Learn more about how to use the tech. Continue Reading
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News
09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform Continue Reading
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News
09 Oct 2024
Under-fire Nick Read was unprepared for Post Office challenge
Post Office boss Nick Read was not prepared for the task ahead of him when he joined the organisation as CEO in 2019 Continue Reading
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News
09 Oct 2024
Five zero-days to be fixed on October Patch Tuesday
Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform Continue Reading
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News
09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region Continue Reading
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News
08 Oct 2024
Foxconn and Nvidia to build Taiwan’s fastest supercomputer
The supercomputer, powered by Nvidia’s Blackwell architecture, will drive breakthroughs in cancer research, large language models and smart city initiatives Continue Reading
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News
08 Oct 2024
Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry
Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project Continue Reading
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News
08 Oct 2024
How AI is permeating enterprise IT
The industry is ramping up efforts to help enterprise IT deliver artificial intelligence-based business applications Continue Reading
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News
08 Oct 2024
Google to appeal Play Store ruling
Google’s ongoing fight with Epic Games is game-over, after a judge ruled in favour of the developer to open up access to Android apps Continue Reading
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News
08 Oct 2024
Can the Post Office project to replace Horizon be rescued?
Evidence from the Post Office public inquiry shows huge problems with the critical project to replace the troubled Horizon IT system – after two government-mandated reviews, is there any sign it can succeed? Continue Reading
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E-Zine
08 Oct 2024
Digital government on a budget
In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading
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News
08 Oct 2024
HMS Networks boosts ICT standing with Peak-System acquisition
Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms Continue Reading
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News
07 Oct 2024
Labour sets up new office to coordinate tech innovation regulations
The newly formed Regulatory Innovation Office has been set up to ensure existing regulations do not become barriers to emerging tech innovations Continue Reading
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07 Oct 2024
AI disempowers logistics workers while intensifying their work
Conversations on AI have revolved around claims about productivity gains or job losses, but less attention is paid to how it is negatively affecting low-paid workers. Continue Reading
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07 Oct 2024
Government digital transformation will be challenged by the new era of austerity
Industry leaders discuss how Labour’s ‘mission-driven’ policy approach can drive transformation in a time when austerity is looming. Continue Reading
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News
07 Oct 2024
Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry
Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer Continue Reading
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Feature
07 Oct 2024
Why responsible AI is a business imperative
Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading
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News
06 Oct 2024
Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter
A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership Continue Reading
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News
04 Oct 2024
Cups Linux printing bugs open door to DDoS attacks, says Akamai
The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai Continue Reading
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News
04 Oct 2024
Post Office recruiting tech-savvy board member amid unravelling IT disaster
Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director Continue Reading
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Blog Post
04 Oct 2024
Green coding - Nutanix report: Energy efficient datacentres could save billions
The green coding imperative is real and it stems from the ground up (i.e. the command line) and from the cloud down. As we continue to pursue initiatives in this space, it’s worth reflecting upon ... Continue Reading
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News
04 Oct 2024
Late evidence in Post Office Capture investigation could not be reviewed
Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software Continue Reading
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News
04 Oct 2024
Data and technology key to the future of the subsurface, report says
The report highlights the important role of the subsurface, but lack of accessible data and the likely need for new policy and regulation on the use of new technologies are barriers to future sustainable and efficient use Continue Reading
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Blog Post
04 Oct 2024
OpenStack Dalmatian knocks spots off AI workload doghouse
As the world of enterprise open source solidifies, an increasing number of developments are being laid down to take open platform technologies into more expansive mission-critical and quite frankly ... Continue Reading
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News
04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model Continue Reading
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Feature
03 Oct 2024
How digital twins can help support sustainability
Digital twin technology shows promise as a sustainability tool-- but it's no panacea. Continue Reading
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News
03 Oct 2024
Local councils need ‘better support’ to buy AI responsibly
The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading
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News
03 Oct 2024
Post Office and Fujitsu: from blood brothers to bad blood
Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu Continue Reading
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News
03 Oct 2024
Nutanix courts VMware customers in APAC amid Broadcom concerns
Nutanix is driving double-digit growth across the region by capitalising on the evolving cloud landscape with its hybrid cloud and artificial intelligence offerings, as well as anxieties about the future direction of VMware under Broadcom’s ownership Continue Reading
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Tip
02 Oct 2024
4 open source emergency management tools for DR teams
Emergency management can be a hectic and expensive process. Open source tools can help keep costs down and pool information from a wide array of resources. Continue Reading
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News
02 Oct 2024
Amazon Mechanical Turk workers suspended without explanation
A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay Continue Reading
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News
02 Oct 2024
GenAI edges closer to enterprise maturity
While many organisations are piloting generative AI applications, few have mature production roll-outs, according to a survey of Computer Weekly readers worldwide Continue Reading
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News
02 Oct 2024
Tyne and Wear Fire and Rescue Service upgrades control room communications
Motorola cloud-based solution aims to allow fire and rescue service to respond more effectively by integrating comms into one secure platform and collaborate ‘seamlessly’ with other emergency services Continue Reading
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Blog Post
02 Oct 2024
Perforce Hadoop computes astute cloud route regroup for big data
The best run DevOps teams in the world choose Perforce, that’s the claim from Perforce. The company makes this claim on the back of product releases that it says help teams achieve speed, quality, ... Continue Reading
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News
02 Oct 2024
Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash
Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches Continue Reading
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News
02 Oct 2024
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products Continue Reading
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News
02 Oct 2024
‘Shocked’ MoneyGram hits back at Post Office
Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract Continue Reading
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News
01 Oct 2024
APAC organisations embrace generative AI
Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading
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Definition
01 Oct 2024
What is customer intelligence (CI) and how does it help business?
Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources to gain insights about customer needs, motivations and behaviors. Continue Reading
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Definition
01 Oct 2024
What is Epicor Software Corp.?
Epicor Software Corp. is a global business software vendor that sells enterprise resource planning (ERP) and other software to small and medium-sized businesses (SMBs) and large enterprises. Continue Reading
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Opinion
01 Oct 2024
How to make the CMO your best friend
Chief marketing officers are more reliant than ever on their CIO colleagues - but it's a relationship that can, and should, work to their mutual benefit Continue Reading
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News
01 Oct 2024
Businesses are getting some value from AI, but struggling to scale
Survey from KPMG reveals IT leaders struggling to keep up with the pace of technology innovation Continue Reading
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News
01 Oct 2024
BT readies customers for Global Fabric infrastructure
Telco announces live testing of AI-ready network-as-a-service platform with global points of presence now installed in over 45 of the world’s major cloud datacentres Continue Reading
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News
01 Oct 2024
Open source is not a trust issue, it’s an innovation issue
Businesses are seeing greater value from open source software, such as greater levels of productivity and reduced operational costs Continue Reading
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Blog Post
01 Oct 2024
Neo4j on ISO GQL: A defining moment in the history of database innovation
This is a guest post for the Computer Weekly Developer Network written by Philip Rathle in his role as chief technology officer at Neo4j. Neo4J offers developer services to power applications with ... Continue Reading
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E-Zine
01 Oct 2024
AI advances in cancer care
In this week’s Computer Weekly, medtech startups are showing how AI can offer dramatic advances in cancer care – we talk to one such firm to find out more. Every CIO is used to delivering rapid response times for users, but not many target latency of eight nanoseconds – we find out how it’s done. And we examine the latest trends on datacentre cooling in the light of advances in energy efficiency. Read the issue now. Continue Reading
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Definition
01 Oct 2024
What are ModelOps (model operations) analytics models?
ModelOps (model operations) is a holistic approach to building analytics models that can quickly progress from the lab to production. Continue Reading
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News
30 Sep 2024
Google invests $1bn in Thailand’s cloud future
The five-year investment will bolster Thailand’s digital economy, create more than 10,000 jobs each year and support the country’s cloud-first policy Continue Reading
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Tip
30 Sep 2024
6 open source data recovery software options to consider
Data loss can plague just about every organization, and costs of recovery can add up. Open source software tools provide a reliable, cost-effective recovery option. Continue Reading
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Opinion
30 Sep 2024
The cyber industry needs to accept it can't eliminate risk
The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading
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News
30 Sep 2024
Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses
An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal Continue Reading
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30 Sep 2024
Medtech startup brings Oracle AI to bear on cancer treatment research
We find out how Oracle Cloud Infrastructure and its cutting-edge artificial intelligence features are bringing benefits to cancer care by helping doctors identify better treatment options. Continue Reading
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News
30 Sep 2024
Nokia Bell Labs and e& forge AI use case R&D collaboration
Renowned comms research facility teams with leading MENA telecoms operator to innovate for strategic industrial sectors, developing artificial intelligence-based use cases for strategic industrial sectors Continue Reading
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Definition
27 Sep 2024
What is Jenkins and how does it work?
Jenkins is an open source continuous integration/continuous delivery and deployment (CI/CD) automation software DevOps tool written in the Java programming language. Continue Reading
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News
27 Sep 2024
Digital customer experience critical for manufacturing, construction
Study finds desire to improve operational efficiency, digital transformation, changing customer expectations and competitive pressures driving a shift towards an enhanced digital customer experience in key industrial sectors Continue Reading
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News
27 Sep 2024
Printing vulnerability affecting Linux distros raises alarm
Security pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch Continue Reading