Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
04 Nov 2024
Coffee badging explained: Why businesses are cracking down
Companies are enforcing return-to-office mandates, and employees aren't thrilled. Boosting morale with perks and flexibility can ease the transition. Continue Reading
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News
04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures Continue Reading
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News
27 Sep 2024
Digital customer experience critical for manufacturing, construction
Study finds desire to improve operational efficiency, digital transformation, changing customer expectations and competitive pressures driving a shift towards an enhanced digital customer experience in key industrial sectors Continue Reading
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News
27 Sep 2024
Printing vulnerability affecting Linux distros raises alarm
Security pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch Continue Reading
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Definition
27 Sep 2024
What is CPQ software (configure price quote software)?
CPQ (configure, price, quote) is programming that helps sales representatives and self-service customers quickly generate accurate quotes for configurable products and services. Continue Reading
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News
27 Sep 2024
How UEM Sunrise is driving transformation with Salesforce and AI
Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading
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News
27 Sep 2024
More parallels between Post Office Capture and Horizon scandal revealed
Post Office dramatically increased the number of investigations into subpostmasters after Capture Software was introduced Continue Reading
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News
26 Sep 2024
Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told
Continued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years Continue Reading
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News
26 Sep 2024
Auckland museum enhances digitisation efforts with storage upgrade
A major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI Continue Reading
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Opinion
26 Sep 2024
How data literacy for all can accelerate the UK’s tech revolution
The ODI’s director of global policy and corporate affairs attends the Labour Conference and concludes that upskilling people in data and digital can deliver economic growth and prosperous communities Continue Reading
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News
25 Sep 2024
CrowdStrike apologises to US government for global mega-outage
CrowdStrike executive Adam Meyers appears before a US government committee to explain the series of errors that led directly to one of the biggest IT outages in history Continue Reading
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Feature
25 Sep 2024
Does influencer marketing work?
The quick answer is yes. Influencer marketing can help brands increase engagement and sales. Yet, it only works if marketers give influencers creative control. Continue Reading
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Definition
25 Sep 2024
What is a decision support system (DSS)?
A decision support system (DSS) is a computer program used to improve a company's decision-making capabilities. Continue Reading
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News
25 Sep 2024
Zoom enriches enterprise solutions offer
Communications and collaboration leader Zoom unveils new suite of business offerings to boost efficiency, reliability, security and compliance for enterprise organisations Continue Reading
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Definition
24 Sep 2024
What is a customer effort score (CES)?
Customer effort score (CES) is a system for evaluating how much effort is required on the part of a customer to achieve satisfaction in their experience with a company. Continue Reading
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Definition
24 Sep 2024
What is Microsoft SharePoint and its important features?
Microsoft SharePoint is a document management and collaboration platform that helps organizations oversee, control and work with archives, documents, reports and other content that is vital to their business processes. Continue Reading
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Blog Post
24 Sep 2024
NetApp Insight 2024 - Live show report: day zero
Intelligent data infrastructure company NetApp staged its annual user, practitioner & partner conference this week in Las Vegas. Attending a “day zero” pre-event session of briefings before ... Continue Reading
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News
24 Sep 2024
Post Office IT department’s focus on chasing a discount meant botched procurement
Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount Continue Reading
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News
24 Sep 2024
HPE enriches AI capabilities of Aruba Networking Central
Leading networking provider sees growth of customer base and data lake accelerate AI insights and improved network management, security, performance and visibility Continue Reading
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News
24 Sep 2024
NetApp maintains push to data management for AI
From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading
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News
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region Continue Reading
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Definition
23 Sep 2024
What is a sales funnel? Everything you need to know
A sales funnel, also called a 'purchase funnel,' is the visual representation of the customer journey, depicting the sales process from awareness to action. Continue Reading
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News
23 Sep 2024
Microsoft shares progress on Secure Future Initiative
Microsoft has published a progress report on its Secure Future Initiative, launched last year in the wake of multiple security incidents, and made a series of commitments to improve its internal cyber culture Continue Reading
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News
23 Sep 2024
Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs
Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering Continue Reading
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News
23 Sep 2024
Huawei: ‘6 As’ to pave the way for ‘all intelligence’ era
Comms tech giant unveils blueprint for AI-driven future improving smart enterprises, including adaptive user experiences and closed-loop autonomous operations for all business flows Continue Reading
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News
23 Sep 2024
Home Office eVisa scheme is ‘broken’, says Open Rights Group
Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading
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Opinion
23 Sep 2024
Gartner: Mitigating security threats in AI agents
Agents represent a step-change in the use of artificial intelligence in the enterprise - as attendees at Salesforce's annual conference saw first hand this month - but do not come without their risks Continue Reading
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Opinion
23 Sep 2024
Benioff’s Agentforce gambit might just work
At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading
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Opinion
23 Sep 2024
IT Sustainability Think Tank: Rethinking tech management for the AI future
The hype around AI is increasingly being matched with discussions about how the technology's adoption will affect the environment, so what can IT leaders do to ensure they keep the companies they work for on the forefront of innovation, without compromising the environment - or their firm's own corporate sustainability agenda? Continue Reading
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News
23 Sep 2024
UK, US and Canada to collaborate on AI and cyber security
International collaboration agreement will see the governments of Canada, the UK and the US work together to research, evaluate and test new defence technologies Continue Reading
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News
23 Sep 2024
Medtech startup brings Oracle AI to bear on cancer drug research
Learn how Oracle Cloud Infrastructure and its cutting-edge AI features are bringing new benefits to cancer care by helping doctors identify better treatment options Continue Reading
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News
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal Continue Reading
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News
23 Sep 2024
Post Office system still causing unexplained shortfalls for over half of subpostmasters
A quarter of today’s subpostmasters are ‘very dissatisfied’ with how the current Horizon IT system works Continue Reading
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News
22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods Continue Reading
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News
20 Sep 2024
UN body urges ‘globally inclusive and distributed’ AI governance
A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading
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News
20 Sep 2024
Instant messaging wins over in-person meetings for collaboration
Research from Zoom reveals that leaders and employees favour collaborating via instant messaging instead of in-person meetings Continue Reading
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Definition
20 Sep 2024
What is dependency injection in object-oriented programming (OOP)?
Dependency injection is a technique used in object-oriented programming (OOP) to reduce the hardcoded dependencies between objects. Continue Reading
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Blog Post
20 Sep 2024
What to expect from Flink Forward Berlin 2024
With Apache Flink soon to celebrate its 10th anniversary, Ververica, as the original creator of Apache Flink and a real-time data streaming specialist, is set to mark the occasion at Flink Forward ... Continue Reading
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News
20 Sep 2024
LG, Ricoh team up to bolster hybrid working digital transformation
LG and Ricoh to offer package of digital office solutions and services designed to boost productivity and deliver better user experiences Continue Reading
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Feature
20 Sep 2024
AI: From exploration to production – five case studies on GenAI in action
Many organisations are testing out uses for generative AI, but how are they getting on? We speak to five early adopters to find out the lessons learned so far Continue Reading
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News
20 Sep 2024
Interview: Keeping SAP ECC running without support
We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends Continue Reading
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News
19 Sep 2024
CIOs urged to pace AI adoption
At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’ Continue Reading
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Definition
19 Sep 2024
What is Salesforce Einstein 1?
Salesforce Einstein 1 refers to an integrated set of artificial intelligence (AI) and machine learning (ML) technologies developed for the Salesforce platform. Continue Reading
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Definition
19 Sep 2024
What is Salesforce Sales Cloud?
Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both business-to-business and business-to-consumer contexts. Continue Reading
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News
19 Sep 2024
Zoom and Mitel team to meet enterprise demand for AI unified comms
Zoom collaborates with Mitel to deliver what it calls a ‘unique’ hybrid cloud solution combining Zoom Workplace and AI Companion with communications platform Continue Reading
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Feature
19 Sep 2024
The flex to frontline hybrid working
Hybrid working is a reality for businesses everywhere. Research shows that just under two-thirds of employers offer frontline workers some form of time-based flexibility, yet many workers in this category feel less valued than desk-based colleagues Continue Reading
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News
18 Sep 2024
M1 ditches 70% of legacy systems in cloud transformation drive
Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading
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Definition
18 Sep 2024
What is a sales pipeline?
A sales pipeline is a visual representation of sales prospects and where they are in the purchasing process. Continue Reading
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News
18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading
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Definition
18 Sep 2024
What is transactional marketing?
Transactional marketing is a business strategy that focuses on single, point-of-sale transactions. Continue Reading
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Opinion
18 Sep 2024
Global AI regulation is heating up: can the UK afford to remain silent?
Why UK lawmakers should be pro-active about introducing AI regulation Continue Reading
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News
18 Sep 2024
Workers and business leaders have different views on GenAI uses
Employees are using GenAI primarily for spelling and grammar checking, while business chiefs are using it for data analysis Continue Reading
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News
18 Sep 2024
Public digital transformation will be challenged by austerity
Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading
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News
18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading
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News
18 Sep 2024
Police make arrests after hacking Ghost encrypted comms app
An international police operation has penetrated an end-to-end encrypted communications service allegedly used by organised criminals in Australia, Ireland, Sweden and Italy Continue Reading
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News
17 Sep 2024
Microsoft adds $30-a-month business chat AI assistant to Copilot
The software giant has introduced AI-powered features, including Python code generation in Excel Continue Reading
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News
17 Sep 2024
Salesforce’s agentic AI platform to transform business automation
CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration Continue Reading
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News
17 Sep 2024
Barclays takes on more GreenLake
Barclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint Continue Reading
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E-Zine
17 Sep 2024
The pillars of AI strategy
In this week’s Computer Weekly, we talk to the CIO of Currys about the electronics retailer’s AI strategy. We exam-ine how China has become a leader in open source software – and what it means for the rest of the world. And we look at how AI is supporting networking alongside how to im-plement networking to support AI. Read the issue now. Continue Reading
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News
16 Sep 2024
Olam Agri to deploy S/4Hana on AWS
Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks Continue Reading
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Definition
16 Sep 2024
What is social learning theory?
Social learning theory is the philosophy that people can learn from each other through observation, imitation, modeling and even emotions. Continue Reading
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Feature
16 Sep 2024
Will autonomous weapons make humans passive participants in war?
Experts warn the emergence and adoption of AI-powered military systems may eventually push battlefield decision-making beyond the limits of human cognition Continue Reading
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Definition
16 Sep 2024
What is Blue Yonder (formerly JDA Software)?
Blue Yonder, formerly JDA Software, is a software and consultancy company that specializes in selling supply chain management products and services to businesses. Continue Reading
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News
16 Sep 2024
Slow, unreliable workplace broadband holds back London SMEs
Research from full-fibre broadband provider warns that small businesses in UK capital could be missing out on an estimated £28bn in annual revenue due to slow and unreliable workplace connectivity Continue Reading
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16 Sep 2024
The rise and rise of open source in China
China’s embrace of open source software has evolved into a powerful force in the global technology landscape, driving innovations in cloud computing, artificial intelligence and other areas. Continue Reading
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Feature
16 Sep 2024
Automation driving SD-WAN optimisation
AIOps is being deployed to help manage highly distributed enterprise networking configurations Continue Reading
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Definition
13 Sep 2024
What is NoSQL (Not Only SQL database)?
NoSQL is an approach to database management that can accommodate a wide variety of data models, including key-value, document, columnar and graph formats. Continue Reading
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Definition
13 Sep 2024
What is IFS AB?
IFS AB (Industrial and Financial Systems) is an enterprise resource planning (ERP) software vendor that specializes in asset-intensive, project-centric industries, such as manufacturing and distribution. Continue Reading
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Opinion
13 Sep 2024
Why digital resilience is critical to success with AI at scale
Many early adopters of AI find implementation realities do not live up to the technology's promise - organisations can avoid such frustrations through a greater focus on digital resilience Continue Reading
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News
13 Sep 2024
Municipal makeover: Indian cities embrace cutting-edge tech
From AI-powered stray dog management to blockchain-secured building permission certificates, municipal corporations across India are ditching outdated processes for digital tools Continue Reading
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Definition
12 Sep 2024
What is a data fabric?
A data fabric is an architecture and software offering a unified collection of data assets, databases and database architectures within an enterprise. Continue Reading
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Tip
12 Sep 2024
4 use cases for AI in performance management
Using AI in performance management can help save time but can also result in feedback that's not the right fit for the employee, among other drawbacks. Learn more. Continue Reading
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Tip
12 Sep 2024
5 steps of an ERP implementation communication plan
Communicating effectively about an ERP implementation is a must because of the complexity and stress of the project. Learn what steps to follow to create a communication plan. Continue Reading
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Feature
12 Sep 2024
Kubernetes disaster recovery: Five key questions
We look at disaster recovery for Kubernetes environments, the key challenges to deployment of K8s DR, the risks we aim to mitigate, how to build a plan and the key infrastructure requirements Continue Reading
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Definition
12 Sep 2024
What is a software license?
A software license is a document that provides legally binding guidelines for the use and distribution of software. Continue Reading
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News
12 Sep 2024
Lord introduces bill to regulate public sector AI and automation
A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament Continue Reading
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News
12 Sep 2024
Data sharing for immigration raids ferments hostility to migrants
Data sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services Continue Reading
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Blog Post
12 Sep 2024
Shift big bang education to lifelong training for job security
In the UK, kids start off in primary school to prepare them for the two years of secondary school that culminates in the Big Bang GCSE exams. Then, two years later, those that stay on at sixth form ... Continue Reading
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News
12 Sep 2024
Government receives report on second controversial Post Office IT system
Former subpostmasters suffered as a result of unexplained accounting shortfalls which they believe were caused by errors in Post Office Capture software, used before the controversial Horizon system Continue Reading
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Definition
12 Sep 2024
What is Salesforce Platform (formerly Force.com)?
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) product that simplifies the development and deployment of cloud-based applications and websites. Continue Reading
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Definition
12 Sep 2024
What is Salesforce Developer Experience (Salesforce DX)?
Salesforce Developer Experience (Salesforce DX) is a set of software development tools that lets developers build, test and ship many kinds of applications on Salesforce Platform (formerly called Force.com). Continue Reading
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News
12 Sep 2024
Mphasis expands UK roots with leap into quantum computing
Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans Continue Reading
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Opinion
12 Sep 2024
Why the government should still bet on DSIT’s five key technologies
When the Conservative government launched the Department for Science, Innovation and Technology, it identified five key technologies for UK investment. The new Labour government must continue this plan Continue Reading
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News
12 Sep 2024
UK and others sign first ‘binding’ treaty on AI and human rights
The UK, US and EU have all signed a treaty from the Council of Europe that aims to mitigate the threat AI poses to human rights, democracy and the rule of law, but commentators say it lacks enforcement mechanisms and creates loopholes Continue Reading
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News
12 Sep 2024
Mainframe teams turn to AI for modernisation gains
Given the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments Continue Reading
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Tip
11 Sep 2024
The role of machine learning in multitouch attribution
As customer journeys have become more complex, marketers often struggle to determine which touchpoints lead to sales. Explore how machine learning can help. Continue Reading
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News
11 Sep 2024
September Patch Tuesday: Update before 1 October
Four critical remote code execution bugs in Windows and three critical elevated privileges vulnerabilities will keep admins busy Continue Reading
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Feature
11 Sep 2024
Storage technology explained: Vector databases at the core of AI
We look at the use of vector data in AI and how vector databases work, plus vector embedding, the challenges for storage of vector data and the key suppliers of vector database products Continue Reading
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News
11 Sep 2024
How Sonar is elevating code quality in the age of AI
Sonar’s code quality platform helps developers maintain secure, high-quality code amid the rise of artificial intelligence-based coding assistants, now expanding into the Asian market Continue Reading
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News
10 Sep 2024
Ada Lovelace Institute warns NHS against deploying genomics AI
A report has found that widespread use of artificial intelligence-powered genomic health prediction in the NHS could lead to privacy and ethical issues, discrimination and dependency on the private sector Continue Reading
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Definition
10 Sep 2024
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud is a cloud-based suite of products that enable e-commerce businesses to set up e-commerce sites, drive more automation and provide customers with seamless shopping experiences. Continue Reading
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News
10 Sep 2024
Oracle lauds customers and cloud collaboration at CloudWorld ’24
Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda Continue Reading
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Feature
10 Sep 2024
CTO interview: Budgeting in nanoseconds
At high-performance financial exchange LMAX Group, applications are allowed just eight nanoseconds of latency – but how does it achieve this? Continue Reading
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Opinion
10 Sep 2024
The journey to human-machine symbiosis
Ali Shafti, the head of human-machine understanding at Cambridge Consultants argues that empathic computers are closer to reality than we might think Continue Reading
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News
10 Sep 2024
JFrog and GitHub unveil open source security integrations
Secure software specialist JFrog is working with code development service GitHub to integrate the onboard capabilities of its Software Supply Chain Platform service into GitHub’s platform Continue Reading
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News
10 Sep 2024
Unilever calls on Accenture to drive AI business efficiency
Manufacturer Unilever is already using AI for advanced data analytics, but is now exploring how to use Accenture’s GenAI platform Continue Reading
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News
10 Sep 2024
ANZ CIOs to prioritise cyber security investments in 2025
Cyber security remains high on the agenda for ANZ CIOs, followed by data analytics, cloud and generative AI Continue Reading
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E-Zine
10 Sep 2024
The flight to data success
In this week’s Computer Weekly, we look at how Manchester Airport Group has set course to become the world’s most intelligent airport through its data-led approach. After much hype about artificial intelligence, we look at the failings of AI initiatives as the tech hits roadblocks, as well as explore what can be done to improve success. And we take a peek at what support networks are available to those new in the CISO role. Read the issue now. Continue Reading
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News
10 Sep 2024
Sony Research, AI Singapore to refine Sea-Lion for Tamil
Sony Research and AI Singapore are collaborating to enhance the Sea-Lion LLM for Tamil, a language spoken in Southeast Asia and India Continue Reading
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News
09 Sep 2024
At CloudWorld, Oracle completes hyperscaler trifecta with AWS
Oracle opens up its annual CloudWorld event with a plethora of announcements, launching a partnership with cloud giant AWS and expanding previously announced tie-ups with Google Cloud and Microsoft Azure Continue Reading
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News
09 Sep 2024
Post Office scandal victims given route to appeal unfair financial settlements
Subpostmasters who feel they received inadequate financial redress in the Horizon Shortfalls Scheme can appeal the settlements through a new independent process Continue Reading
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News
09 Sep 2024
Interview: Jon Grainger, CTO, DWF
The law firm’s IT leader discusses the transition to cloud and his strategy for digital transformation, as well as the opportunities and challenges of generative AI in the legal sector Continue Reading