Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
30 Apr 2025
Current SaaS delivery model a risk management nightmare, says CISO
JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience Continue Reading
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News
30 Apr 2025
How AI can attack corporate decision-making
As AI gets embedded in corporate systems, experts warn of emerging security risks caused by influencing retrieval augmentation systems Continue Reading
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Feature
09 Sep 2024
AI in the enterprise: How to build an AI dataset
The successful execution of an enterprise's AI strategy lives or dies on the quality of the data underpinning it, so how can companies ensure they are on the right path when it comes to cracking on with the early stages of this process? Continue Reading
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News
09 Sep 2024
Forrester: IT budget growth pushed towards cross-functional teams
Analyst firm Forrester has forecast a slight increase in IT budgets for 2025, but technical debt is one of the areas likely to feel the squeeze Continue Reading
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News
09 Sep 2024
How MongoDB is driving AI adoption in ASEAN
MongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption Continue Reading
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Feature
09 Sep 2024
SD-WANs in a cloud-native world
We look at where software-defined wide area networks fit in a modern, cloud-native IT architecture Continue Reading
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Feature
06 Sep 2024
5 advantages of a good employee retention rate
The effort to keep employees happy, motivated and committed to the company has major payoffs. Learn what these efforts are and why they matter. Continue Reading
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Feature
06 Sep 2024
Benefits and challenges of contact center benchmarking
Contact center benchmarking can help organizations allocate spending and improve CX. Yet, common pitfalls, such as a lack of qualitative data, can negatively affect efforts. Continue Reading
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News
06 Sep 2024
China dominates AI and advanced analytics research
Research looking at each country’s AI contribution, based on the quantity and quality of researchers papers published, shows China is leading the way Continue Reading
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News
05 Sep 2024
Tencent Cloud debuts palm scanning tech in global markets
Tencent Cloud launches palm verification technology for global markets, offering AI-driven identity authentication to support contactless payments and security access management Continue Reading
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Definition
05 Sep 2024
What is digital experience (DX)?
Digital experience (DX), also known as 'digital user experience' (UX), is the take-away feeling an end user has after an experience in a digital environment or with a digital technology or device. Continue Reading
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Definition
05 Sep 2024
What is a contact center?
A contact center is a central point from which organizations manage all customer interactions across various channels. Continue Reading
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News
04 Sep 2024
PyPI loophole puts thousands of packages at risk of compromise
Thousands of PyPI packages are at risk of an attack technique dubbed Revival Hijack, which exploits a loophole in the platform’s package naming feature Continue Reading
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Definition
04 Sep 2024
What is cloud application performance management (cloud APM)?
Cloud application performance management (cloud APM) is the process of monitoring resources that support software application performance in public cloud, private cloud and hybrid cloud environments. It takes actions to resolve issues and maintain optimal performance. Continue Reading
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Definition
04 Sep 2024
What is business intelligence architecture (BI architecture)?
A business intelligence architecture is a framework for the various technologies an organization deploys to run business intelligence and analytics applications. Continue Reading
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Feature
04 Sep 2024
Cloud repatriation: How to do it successfully
The keys to reverse migration success include workload selection, how to prepare your on-premise infrastructure and future-proofing the decision to come back in-house Continue Reading
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News
04 Sep 2024
IFA 2024: Latest Snapdragon X Series to ‘redefine’ enterprise computing
Global mobile processor and platform provider takes wraps off next generation of flagship product’s X Series portfolio with the addition of platform claimed to bring ‘incredible’ battery life, superior performance and CoPilot+ PC capability Continue Reading
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News
04 Sep 2024
Lloyds Bank uses artificial intelligence to check trade finance documents
Bank is automating checks of digital and paper-based documentation in trade financing with the help of artificial intelligence Continue Reading
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News
04 Sep 2024
Retailers question using live facial recognition for shoplifting
Retailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores Continue Reading
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News
04 Sep 2024
CMA clears Microsoft and Inflection AI transaction
Microsoft’s hiring of Inflection AI teams is regarded as a merger under UK law, but this deal has not curbed competition in the artificial intelligence market Continue Reading
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Feature
04 Sep 2024
ERP firms target carbon reporting role
As their customers face regulatory challenges ahead, ERP providers have been busy adding functionality to support reporting their green initiatives Continue Reading
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News
04 Sep 2024
Post Office and Fujitsu malevolence and incompetence means huge final taxpayers’ bill
The human tragedy caused by the Post Office scandal cannot be measured, but the total financial cost will be well beyond the £1bn set aside by the government Continue Reading
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News
04 Sep 2024
How digital models help Anglian Water manage leaks
We speak to Anglian Water about how it uses digital technologies to improve operations and provide on-site engineers with the data they need Continue Reading
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News
03 Sep 2024
TSB systems could be on the move again as BBVA eyes its parent
TSB was migrated to the systems of Sabadell in a project remembered for its monumental IT meltdown in 2018 Continue Reading
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News
03 Sep 2024
Chief data officers highlight data integrity woes
In a report from the company co-founded by web inventor Tim Berners-Lee, CDOs discuss the challenges of artificial intelligence and using increasing amounts of personal data Continue Reading
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Feature
03 Sep 2024
MTA vs. MMM: What's the difference?
MTA and MMM help marketers improve their strategies, but MTA has a narrower focus. Key differences between these techniques include focus and data requirements. Continue Reading
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News
03 Sep 2024
Swedish law firms debate AI’s future impact on profession
Swedish law firms examine the use of artificial intelligence in their businesses as the sector sees a surge in take-up Continue Reading
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News
03 Sep 2024
Tech secretary pledges to ‘rewire Whitehall’ and plug the digital gap
Secretary of state for Science, Innovation and Technology, Peter Kyle, promises to drive innovation through the NHS, champion AI safety and ensure government harnesses the power of digital Continue Reading
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News
03 Sep 2024
Nationwide development platform uses Red Hat technology
Building society is speeding up its software releases through Red Hat cloud application development platform Continue Reading
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E-Zine
03 Sep 2024
The politics of techno-refusal
In this week’s Computer Weekly, we learn about the politics of techno-refusal and the lessons to be learned from a group of IT workers who spent the early 1980s sabotaging tech infrastructure. Following the controversy around Broadcom’s purchase of VMware, we examine some alternative virtualisation solutions. And our latest buyer’s guide looks at the state of software-defined wide-area networking. Read the issue now. Continue Reading
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Blog Post
02 Sep 2024
What to expect from the Linux Foundation Open Source Summit Europe 2024
The Computer Weekly Developer Network is zoning in on the Linux Foundation Open Source Summit Europe 2024. The event is held from the 16-18 September in Vienna, Austria. Designed to showcase the ... Continue Reading
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News
02 Sep 2024
Navigating the shifting sands of open source
As open source matures, the Cloud Native Computing Foundation is grappling with issues ranging from licence rug-pulling and the rise of artificial intelligence to the changing dynamics of open source contributions Continue Reading
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Feature
02 Sep 2024
Storage technology explained: Kubernetes, containers and persistent storage
In this guide, we look at the market-leading container platform Kubernetes, how it works, the challenges with persistent storage and backup, and how they have been overcome Continue Reading
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Feature
02 Sep 2024
SD-WAN: The evolution continues
We go through the alphabet soup of secure networks, propelled by artificial intelligence and 5G, which have rejuvenated software-defined wide area network technology Continue Reading
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News
30 Aug 2024
Nobu Hotels upgrades with AI-powered wired network infrastructure
Boutique hotel chain launches luxury services and amenities such as AI Concierge based on real-time data and guest preferences Continue Reading
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News
29 Aug 2024
AI hype hits reality roadblock
Recent surveys point to failings of artificial intelligence initiatives to achieve business objectives and deliver return on investment Continue Reading
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News
29 Aug 2024
Study highlights secure software supply chain best practices
Security trends report from open source firm shows the approaches IT leaders take to secure their software supply chain Continue Reading
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News
29 Aug 2024
Nvidia drives forward accelerated computing advantage
Nvidia is experiencing huge demand for accelerated computing using GPUs to run compute-intensive datacentre workloads Continue Reading
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News
29 Aug 2024
Primark adds five more years to IT outsourcing contract with TCS
Retailer has worked with Indian IT services giant for eight years and new agreement will take the relationship to 13 years at least Continue Reading
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News
29 Aug 2024
Met Police deploy LFR in Lewisham without community input
The Met’s latest live facial recognition deployment in Catford has raised concerns over the lack of community engagement around the police force’s use of the controversial technology Continue Reading
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News
29 Aug 2024
Interview: Currys CIO Andy Gamble on AI strategy
The CIO of Currys on the four pillars of the retailer’s artificial intelligence strategy and how generative AI can enable staff to be the best versions of themselves Continue Reading
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Opinion
29 Aug 2024
AI is now more than just a science project
AI-for-AI’s sake is giving way to an enterprise AI model that demands skillful, value-driven results based on technology that can adapt with minimal cost Continue Reading
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Tip
28 Aug 2024
5 common issues with an ERP implementation
ERP implementations are complicated processes that can easily go awry. Learn about some of the most common issues and ways to avoid them before they occur. Continue Reading
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Feature
28 Aug 2024
Updating taxation: Can AI and data analysis help with HMRC’s human resources problem?
HMRC resources are currently thinly spread in the aftermath of Covid and Brexit. Could automating systems using generative AI help HMRC’s digital transformation? Continue Reading
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News
28 Aug 2024
Government commits to £4m data and AI package for education
Plans include a £3m data store for education data, £1m catalyst fund for new AI tools, and a commitment to publish an AI safety framework Continue Reading
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News
28 Aug 2024
Case study: Kingfisher Group takes DIY approach to AI roll-out across e-commerce sites
International home improvement retailer Kingfisher Group opens up about the evolution of its AI strategy, and the rewards it is reaping Continue Reading
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Definition
28 Aug 2024
What is sentiment analysis?
Sentiment analysis, also referred to as 'opinion mining,' is an approach to natural language processing (NLP) that identifies the emotional tone behind a body of text. Continue Reading
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Definition
27 Aug 2024
What is Structured Query Language (SQL)?
Structured Query Language (SQL) is a standardized programming language that is used to manage relational databases and perform various operations on the data in them. Continue Reading
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News
27 Aug 2024
Government backs Danish version of ChatGPT
Danish language version of ChatGPT to be developed in a project led by the country’s Chamber of Commerce Continue Reading
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News
27 Aug 2024
AI drives strong Zoom second quarter
Comms and collaboration service provider reveals robust first half of 2025 fiscal year, outperforming guidance across the board and with marked strength in large accounts Continue Reading
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News
27 Aug 2024
NHS partners with libraries to help people access NHS App
The scheme, which will launch in October, will train librarians to support people to download and use the NHS App and NHS.uk Continue Reading
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Feature
27 Aug 2024
Computer simulations show Swedish fusion initiative could have global impact
The only nuclear fusion initiative in the Nordics, Novatron, believes it has a lot to offer on the global scale Continue Reading
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News
27 Aug 2024
Palo Alto Networks bets on ‘precision AI’
Palo Alto Networks’ regional leader, Steven Scheurmann, explains how machine learning, neural networks and generative AI can help to prevent breaches in what it calls ‘precision AI’ Continue Reading
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Feature
26 Aug 2024
5 top talent retention strategies
Talent retention can be challenging, but strategies like employee development and flexible work arrangements can keep employees from seeking other opportunities. Learn more. Continue Reading
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News
26 Aug 2024
Linus Torvalds discusses Linux development, security and AI at KubeCon
Linus Torvalds delves into the challenges in Linux development, the importance of swift security responses, and artificial intelligence’s future role in kernel programming Continue Reading
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Definition
23 Aug 2024
What is employee self-service (ESS)?
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions that were once largely paper-based, or otherwise maintained by management, administrative or HR staff. Continue Reading
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Tip
22 Aug 2024
Importance of data analytics in manufacturing and use cases
Data analytics can help manufacturing leaders make more informed decisions when planning for the industry's future. Learn about analytics' importance. Continue Reading
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News
22 Aug 2024
Body of tech entrepreneur Mike Lynch recovered after freak storm
The Autonomy and Darktrace co-founder is among the people who died after his luxury yacht was hit by a waterspout off the coast of Sicily Continue Reading
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News
22 Aug 2024
DHSC should have dedicated digital records unit, says Tony Blair Institute
The digital health record unit would drive creation and implementation of electronic patient records to deliver health and care improvements and ensure the NHS is ready for the era of artificial intelligence Continue Reading
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News
22 Aug 2024
The rise and rise of open source in China
China’s embrace of open source software has evolved into a powerful force in the global technology landscape, driving innovations in cloud computing, artificial intelligence and other areas Continue Reading
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News
22 Aug 2024
Tech sector layoffs mount amid AI investment frenzy
Technology firms globally are cutting their workforces as they look to increase spending on and investment in artificial intelligence Continue Reading
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News
22 Aug 2024
More execs recognise data as assets than in 2020
Capgemini has updated its Data-Powered Enterprise study, which shows more businesses are deriving value from data Continue Reading
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Definition
21 Aug 2024
What is Open Platform Communications (OPC)?
Open Platform Communications (OPC) is an interoperability standard for secure data exchange in industrial automation and other areas. Continue Reading
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News
21 Aug 2024
Women in data: Claire Thompson, chief data officer, L&G
The insurer’s data chief discusses using data for better insights, building data capabilities through apprenticeships, and the value of diversity in data leadership Continue Reading
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News
21 Aug 2024
Juniper Networks unveils first blueprint for accelerating AI-native platform
Artificial intelligence for networking programme said to deliver up to 9x faster time to value through new training courses, trial offers, enterprise agreements and ‘white glove’ services Continue Reading
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News
21 Aug 2024
How open source is shaping AI developments
The Linux Foundation outlines efforts to bolster enterprise AI adoption through a framework for managing and deploying AI applications, standardised tooling and open data alternatives Continue Reading
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News
21 Aug 2024
Wells Fargo bank turns to AI to help families settle estates after a death
Wells Fargo bank is winning customers after using business automation software and artificial intelligence to help people manage the estates of relatives following a bereavement Continue Reading
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Blog Post
21 Aug 2024
MIT: The rise of real-time IT creates the real-time business
The MIT Center for Information Systems Research (CISR) thinks we should be considering real-time information streams, real-time governance, real-time data platform technologies and real-time ... Continue Reading
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News
21 Aug 2024
Post Office Horizon crash disconnected branches from datacentre
The Post Office has apologised to subpostmasters affected by a major IT outage, which stopped them from doing business Continue Reading
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Feature
20 Aug 2024
7 essential strategies for upskilling managers
Some people may be born with innate managerial capabilities, but most people need training. Learn more about HR's role in upskilling managers and the value of the training. Continue Reading
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Tip
20 Aug 2024
10 strategies to improve contact center agent performance
Call monitoring, skills-based routing, positive reinforcement, training resources and coaching can help contact center agents improve their performance and customer interactions. Continue Reading
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Blog Post
20 Aug 2024
Nerdio introduces Multi Entra ID for complex IT environments
Known for its Windows desktop virtualisation capabilities and its tools designed to cost-optimize native Microsoft cloud technologies, Nerdio has now come forward with support for multiple Entra ID ... Continue Reading
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E-Zine
20 Aug 2024
CW APAC – Tech career guide: Software development
A software developer’s job typically involves working through the stages of the development lifecycle, from planning, designing, coding and testing to the ongoing maintenance of applications. In this handbook, Computer Weekly looks at what it takes to land a career and thrive in the fast-moving world of software development. Continue Reading
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20 Aug 2024
APAC career guide on software development
Find out what it takes to land a career and thrive in the fast-moving world of software development. Continue Reading
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News
20 Aug 2024
Data management key to GenAI success
Deloitte survey shows business and IT leaders are optimistic, but academic researchers warn of AI training time bomb Continue Reading
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News
20 Aug 2024
Post Office systems crash hits 'collapsing' Horizon system
Thousands of subpostmasters were unable to log into the controversial Horizon IT system at the start of business Continue Reading
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News
20 Aug 2024
Zoom marks million milestone for webinar attendee capability
Zoom announces that it can now support seven-figure audiences for online conferences in use cases including enterprise, entertainment and public sector Continue Reading
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E-Zine
20 Aug 2024
A gold medal for Olympic mobile coverage
In this week’s Computer Weekly, we go behind the scenes with Orange, networking partner for the Paris Olympic Games, to discuss the challenges of connecting 120 venues. We talk to a CIO for whom IT accessibility and usability is a very personal concern. And we look at how to keep control of SaaS licensing costs. Read the issue now. Continue Reading
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Definition
20 Aug 2024
What is customer segmentation?
Customer segmentation is the practice of dividing a customer base into groups of individuals that have similar characteristics relevant to marketing, such as age, gender, interests and spending habits. Continue Reading
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News
19 Aug 2024
Lack of skills causing AI setbacks, says research
Research by IDC and Expereo found UK CIOs are struggling to implement and maintain AI plans because of a lack of skills Continue Reading
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News
19 Aug 2024
Popular Microsoft apps for Mac at risk of code injection attacks
Researchers at Cisco Talos turn up evidence suggesting that Microsoft apps running on the Apple macOS operating system are not as secure as they seem Continue Reading
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News
19 Aug 2024
CXL moves forward as memory technology for AI
A recent demo has showcased how the new memory technology could be applied in Red Hat Linux to speed up AI workloads cost-effectively Continue Reading
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Definition
19 Aug 2024
What is cloud automation?
Cloud automation is a broad term that refers to processes and tools that reduce or eliminate manual efforts used to provision and manage cloud computing workloads and services. Continue Reading
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Definition
19 Aug 2024
What is LXD (Linux container hypervisor)?
LXD, pronounced 'lex-dee,' is a unified platform for managing system containers and virtual machines (VMs). Continue Reading
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Definition
19 Aug 2024
What is customer experience (CX) and why is it important?
Customer experience (CX) is the sum total of customers' perceptions and feelings resulting from interactions with a brand's products and services. Continue Reading
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Feature
19 Aug 2024
Keeping control of SaaS costs
The ease with which someone with a corporate credit card can buy a SaaS product can lead to runaway costs and data leakage risks Continue Reading
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News
19 Aug 2024
Singtel expands GPUaaS offering to Southeast Asia
Singapore telco teams up with the Bridge Alliance industry group to bring its GPU-as-a-Service to enterprises across Southeast Asia Continue Reading
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News
16 Aug 2024
New Relic CEO on APAC growth and future of observability
New Relic CEO Ashan Willy talks up growth trajectory in APAC, the company’s long-term vision, and how going private has enabled it to make strategic investments Continue Reading
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Definition
16 Aug 2024
What are buyer personas?
A buyer persona is a composite representation of a specific type of customer in a market segment. Continue Reading
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Tip
16 Aug 2024
User mode vs. kernel mode: OSes explained
Kernel mode exists to keep user applications from disrupting critical system functions. Learn how each state works and what can happen when an error occurs in kernel mode. Continue Reading
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News
16 Aug 2024
Thousands of NetSuite customers accidentally exposing their data
Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say Continue Reading
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News
16 Aug 2024
Campaigners criticise Starmer post-riot public surveillance plans
A UK government programme to expand police facial recognition and information sharing after racist riots is attracting criticism from campaigners for exploiting the far-right unrest to generally crack down on protest and increase surveillance Continue Reading
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Feature
15 Aug 2024
The top 7 video marketing trends
Video marketing trends, such as user-generated content, influencer marketing and virtual and hybrid events, can help brands expand their reach and engage more customers. Continue Reading
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Definition
15 Aug 2024
What is geolocation? Explaining how geolocation data works
Geolocation technology identifies physical locations of devices and individuals based on information such as geographic coordinates and internet protocol addresses (IP address). Continue Reading
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Opinion
15 Aug 2024
'Black swans' take flight: the legal ramifications of the CrowdStrike incident
A ‘guinea pig’ approach to testing software could lead to class actions against technology companies Continue Reading
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News
15 Aug 2024
Google Cloud survey shows GenAI business benefits
Survey on behalf of Google Cloud suggests that business can start generating value from GenAI within six months Continue Reading
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News
15 Aug 2024
ASEAN organisations lack mature AI strategy
IBM-commissioned study reveals that while ASEAN organisations are engaging with AI, only 4% have reached a transformative level of AI maturity Continue Reading
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News
15 Aug 2024
Cardiff schools turn PSTN switch-off into opportunity for improved agility
Civic authorities responsible for education in Welsh capital look to take advantage of switch-off of UK’s analogue copper-based comms infrastructure to drive cloud-based digital transformation of schools’ communications systems Continue Reading
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Definition
14 Aug 2024
What is sales motion?
A sales motion is the particular sales method an organization uses to sell and deliver a product or a service to its customers. Continue Reading
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News
14 Aug 2024
August Patch Tuesday proves busy with six zero-days to fix
Microsoft patches six actively exploited zero-days among over 100 issues during its regular monthly update Continue Reading
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Definition
14 Aug 2024
What is a build server?
A build server, also called a continuous integration server (CI server), is a centralized, stable and reliable environment for building distributed development projects. Continue Reading
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News
14 Aug 2024
Dawn Project calls out Big Tech for selling AI snake oil
A campaigning group focused on safety critical technology has called out the major tech firms for putting people’s lives at risk with flawed AI Continue Reading