Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
30 Apr 2025
Current SaaS delivery model a risk management nightmare, says CISO
JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience Continue Reading
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News
30 Apr 2025
How AI can attack corporate decision-making
As AI gets embedded in corporate systems, experts warn of emerging security risks caused by influencing retrieval augmentation systems Continue Reading
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Video
06 Nov 2024
An explanation of customer relationship management (CRM)
CRM software enhances customer relationships and drives sales growth by consolidating customer data into a single database, enabling effective marketing and improved service. Continue Reading
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News
06 Nov 2024
Post Office was reluctant to cut costs despite 143 central staff earning more than £100k
Former Post Office minister told public inquiry that Post Office boss did not want to cut central costs, despite how many staff were earning more than £100k Continue Reading
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News
06 Nov 2024
Oracle taps Vodafone Business to provide global IoT connectivity
Integrated communications and cloud services provider teams with operator’s internet of things division to bring connectivity to enterprise communications platform users Continue Reading
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News
06 Nov 2024
How enterprises can ride the AI coding wave
GovTech leader urges developers to prioritise value, security and compliance when implementing AI coding tools in enterprise environments Continue Reading
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Tip
05 Nov 2024
6 benefits of carrying out production planning
Production planning's benefits are helping manufacturers improve productivity, customer service, product quality, employee morale, disruption responsiveness and company expenses. Continue Reading
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Tip
05 Nov 2024
Learn what to include on an HR compliance audit checklist
An HR compliance audit checklist should include document retention, recruitment, compensation and benefits, employee relations, workplace safety and the employee handbook. Continue Reading
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Definition
05 Nov 2024
What is martech (marketing technology)?
Martech (marketing technology) refers to the integration of software tools, platforms and applications designed to streamline and enhance digital marketing. Continue Reading
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Blog Post
05 Nov 2024
Permiso bolsters open source cloud identity security tools
Real-time identity security company has released a suite of three open-source tools to help security teams in firm up their detection capabilities. The company’s threat research arm known as “P0 ... Continue Reading
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News
05 Nov 2024
Post Office data breach caused by botched website upgrade
Data breach exposed personal details of the hundreds of former subpostmasters who had defeated the Post Office in the High Court Continue Reading
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News
05 Nov 2024
Gartner Symposium: IT leaders urged to do reps like Arnie
Terminator film star shares lessons from his life experiences to help IT leaders succeed Continue Reading
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News
05 Nov 2024
Gartner Symposium: Why ServiceNow wants to be seen as the AI platform for business transformation
We report on how a deal between ServiceNow and Rimini Street may offer IT leaders an alternative route to enterprise AI Continue Reading
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News
05 Nov 2024
Nakivo aims at VMware refugees tempted by Proxmox
Version 11 of Nakivo has added Microsoft 365 cloud-to-cloud backups, support for Proxmox virtualisation backups – following Veeam – and NAS file data backups to cloud targets Continue Reading
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News
05 Nov 2024
HCLTech to open AI lab in Singapore
The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent Continue Reading
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05 Nov 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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E-Zine
05 Nov 2024
Data bill aims to boost police and NHS productivity
In this week’s Computer Weekly, the government’s new data bill promises to improve productivity and efficiency for the NHS and police, but will it ensure privacy as well? We talk to Dell’s global CTO about how the IT giant sees the AI boom playing out. And we examine which industries stand to benefit most from the collaboration opportunities of virtual reality. Read the issue now. Continue Reading
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Definition
05 Nov 2024
What is customer insight (consumer insight)?
Customer insight, or consumer insight, is the understanding and interpretation of customer data, behaviors and feedback into conclusions that can be used to drive actions that improve product development and customer support. Continue Reading
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Feature
04 Nov 2024
Coffee badging explained: Why businesses are cracking down
Companies are enforcing return-to-office mandates, and employees aren't thrilled. Boosting morale with perks and flexibility can ease the transition. Continue Reading
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News
04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures Continue Reading
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News
04 Nov 2024
Gartner: Avoid AI project money pit
Artificial intelligence project costs can quickly escalate, so IT leaders need to focus on the business objectives and invest appropriately Continue Reading
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News
04 Nov 2024
Virgin Media O2 forges ahead with SME partnerships
UK operator launches new partnerships to benefit small business customers aiming to deliver more than just reliable connectivity and equip them with the technology, resources and networks to succeed Continue Reading
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News
04 Nov 2024
How AI is impacting global connectivity
Jürgen Hatheier, international CTO of Ciena, discusses the role of connectivity in the age of artificial intelligence and how the company is helping service providers navigate this transformative period Continue Reading
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Blog Post
04 Nov 2024
DataStax expands Astra DB extension for GitHub Copilot
DataStax has detailed new work which sees it announce the enhancement of its GitHub Copilot extension with its AI Platform-as-a-Service (AI PaaS) offering. The extension claims to make it easier ... Continue Reading
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Feature
04 Nov 2024
Virtual collaboration within and across industries – promises and challenges
New technologies enable intuitive and realistic visual and auditory landscapes that put users within applications. We look at which industries will likely illustrate the impact of virtual collaboration in commercial environments Continue Reading
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Blog Post
02 Nov 2024
Timescale embeds advanced AI into PostgreSQL
PostgreSQL database platform company Timescale has expanded its PostgreSQL AI toolset with the launch of pgai Vectorizer. This is an open source (cloud hosted) software offering that promises to ... Continue Reading
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News
01 Nov 2024
Bank of England warns against AI ‘complacency’
UK financial services regulator wants to increase understanding of AI’s benefits and how firms are managing the risks it poses, as take-up grows and use cases increase Continue Reading
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Blog Post
01 Nov 2024
Linux enters the cold war
The news that the Linux Foundation has removed Russian software developers from the Linux kernel maintainers mailing list is something that is sending shockwaves through the LInux community. While ... Continue Reading
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News
31 Oct 2024
Post Office scandal affected relationships of two-thirds of victims
The Post Office scandal, regarded as the UK’s widest miscarriage of justice, destroyed the financial wellbeing of former subpostmasters, took away their liberty and inflicted grief on their relationships Continue Reading
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Definition
31 Oct 2024
What is SAP Sales and Distribution (SAP SD)?
SAP Sales and Distribution (SAP SD) is an SAP ERP Central Component (ECC) core functional module that helps organizations store and manage customer- and product-related data. Continue Reading
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Blog Post
31 Oct 2024
Microsoft ushers in a new era of secure printing
Microsoft is ushering in a new era of secure printing with the biggest change to the Windows print stack in more than 20 years. On 1 October 2024, Microsoft launched Windows Protected Print Mode ... Continue Reading
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News
31 Oct 2024
Meta no longer prolonging the life of datacentre servers
During the earnings call for the company’s latest quarterly results, CFO Susan Li said Meta would be investing in GPU servers Continue Reading
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Definition
31 Oct 2024
What is an operating system (OS)?
An operating system (OS) is the program that, after being initially loaded into the computer by a boot program, manages all the other application programs in a computer. Continue Reading
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News
31 Oct 2024
AI becomes Microsoft’s fastest-growing business
Artificial intelligence has delivered $10bn to Microsoft’s bottom line, but the business is not in cloud GPUs for third-party inference engines Continue Reading
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News
31 Oct 2024
Interview: Niall Robinson, head of product innovation, Met Office
Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading
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News
31 Oct 2024
Fujitsu boss to face tough reappearance at Post Office inquiry, following inaction and sidestepping
Fujitsu’s European boss will have to justify why promises made at the public inquiry months ago have not been followed through Continue Reading
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Tip
30 Oct 2024
4 examples of common HR compliance problems
Some examples of HR compliance problems are discriminatory language during recruitment, documentation problems, issues with compensation and lack of employee training. Continue Reading
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News
30 Oct 2024
Autumn Budget 2024: Chancellor emphasises importance of tech for UK growth
In her first budget, Rachel Reeves reiterated the vital role of technology in delivering economic growth and improving productivity and efficiency in public services Continue Reading
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News
30 Oct 2024
Interview: James Fleming, CIO, Francis Crick Institute
Helping to cure cancer with computers puts digital leadership on another level – and the world-leading research institute is turning to data science and artificial intelligence to achieve its groundbreaking goals Continue Reading
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News
30 Oct 2024
Interview: Rahul Todkar, head of data and AI, Tripadvisor
The travel website generates huge amounts of data – as a result, artificial intelligence offers equally huge opportunities for the business and its customers Continue Reading
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News
30 Oct 2024
Thai Airways gains altitude with AI-native networking platform
Leading Asian airline engages artificial intelligence-native networking company to modernise its network infrastructure at Thai headquarters by deploying platform to deliver measurable and secure wired and wireless services Continue Reading
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News
30 Oct 2024
Alphabet results reveal extent of AI-powered programming
The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives Continue Reading
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News
30 Oct 2024
Why geopolitics risks global open source collaborations
Linux Foundation’s decision to ban Russian maintainers has the potential to destroy open source’s global collaboration model Continue Reading
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News
30 Oct 2024
Scality Ring XP to offer object storage at scale with rapid access
Lightweight S3 API trades storage features for microsecond access. Scality pairs it with all-NVMe flash in Ring XP, aimed at AI use cases for small object data in PB-scale datasets Continue Reading
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News
30 Oct 2024
How Formula One works with AWS to drive data insights
We speak to Formula One's lead cloud architect, Ryan Kirk, and AWS about a partnership that strives to deliver data for greater fan engagement Continue Reading
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News
30 Oct 2024
No simple replacement for digital evidence rules, says Post Office Horizon trial judge
Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases Continue Reading
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News
30 Oct 2024
How FPT Software is expanding its footprint in APAC
Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue Reading
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Opinion
30 Oct 2024
From pixels to planets - the UK gaming and space sectors show how to lead on future technologies
The UK has a track record of innovation and achievement in gaming and space technologies - what can the rest of the tech sector learn from these success stories? Continue Reading
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News
29 Oct 2024
Tata Consultancy Services to deliver Irish pension scheme
Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win Continue Reading
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News
29 Oct 2024
Advanced use of IT observability speeds up problem resolution
Organisations with a mature IT observability practice can resolve problems far quicker than those just starting out Continue Reading
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News
28 Oct 2024
Tokyo University of Science sets pace in neural networks on edge IoT
Researchers in educational establishment propose a novel magnetic random access memory-based architecture that uses spintronics to realise smaller, more efficient AI-capable circuits for internet of things Continue Reading
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News
28 Oct 2024
Russian Linux kernel maintainers blocked
To ensure compliance, the Linux kernel will no longer allow Russian software developers to work on maintaining the codebase Continue Reading
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News
28 Oct 2024
Who is the subject of the Post Office’s Project Tiger investigation?
The Post Office is listening to a campaigner’s complaints almost a decade after ignoring his more serious accusations and warnings Continue Reading
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News
28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI Continue Reading
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News
28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading
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Tip
25 Oct 2024
5 best practices for HR data compliance
HR data compliance requires sharing data rules, carrying out audits, involving IT and legal, encouraging secure data sharing and removing terminated employees' system access. Continue Reading
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News
25 Oct 2024
Zoom launches version 2.0 of AI Companion
Version 2.0 of artificial intelligence assistant tool sees enhancements such as additional capabilities to help expand context, synthesise information and take action to give users time to focus on meaningful work and build connections Continue Reading
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News
25 Oct 2024
Lords committee warns about risks of the UK losing its EU data adequacy
The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal data Continue Reading
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News
25 Oct 2024
Cisco looks to transform customer experiences with Webex AI Agent
Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers Continue Reading
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News
24 Oct 2024
Government ‘urged’ to overturn all convictions based on Post Office Capture
Influential group has written to the government calling for legislation to overturn the criminal convictions of former subpostmasters that were based on Capture system data Continue Reading
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Feature
24 Oct 2024
Scope 1, 2 and 3 emissions: Differences, with examples
With more companies tracking their carbon footprints, Scope 1, 2 and 3 emissions are under discussion. Discover what each is and the approaches to measure them. Continue Reading
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News
24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading
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Podcast
24 Oct 2024
Beyond IBM Watson: A Computer Weekly Downtime Upload podcast
We speak to IBM software's product management lead about making AI work in the enterprise Continue Reading
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News
24 Oct 2024
Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO
Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development Continue Reading
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Feature
24 Oct 2024
Kenyan workers win High Court appeal to take Meta to trial
Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading
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News
24 Oct 2024
AI drives more Ethernet, everywhere
Study from test and assurance services provider reveals ‘unprecedented’ demand and innovation for what is said to be Ethernet’s biggest transformation in decades Continue Reading
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News
24 Oct 2024
Nvidia deepens investment in India’s AI ecosystem
Nvidia is expanding its presence in India through new partnerships focused on building AI infrastructure, developing Indian language models and training AI professionals Continue Reading
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Definition
24 Oct 2024
What is a business intelligence dashboard (BI dashboard)?
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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Tip
23 Oct 2024
4 use cases for machine learning in the supply chain
Use cases for machine learning in the supply chain are inventory and warehouse management, equipment maintenance, supplier management and cost savings. Continue Reading
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News
23 Oct 2024
Interview: Why Java is the future of cloud applications
The CEO of Azul speaks to Computer Weekly about Java’s performance and its ability to run on different server chips in the datacentre Continue Reading
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News
23 Oct 2024
How AI helps junior programmers and senior managers
Many believe artificial intelligence will not replace human software developers but will instead offer a way to help coders deliver software more easily Continue Reading
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News
23 Oct 2024
Federation requests government investigation into third Post Office branch system
Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed Continue Reading
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News
23 Oct 2024
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value Continue Reading
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News
23 Oct 2024
Snapdragon Summit 2024: Qualcomm gains mileage with automotive offer
Qualcomm accelerates automotive offering designed to drive success with leading OEMs such as GM, BMW, Li Auto and Mercedes as cars become new computing space Continue Reading
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Definition
23 Oct 2024
What is integration testing (I&T)?
Integration testing -- also known as integration and testing or I&T -- is a type of software testing in which the different units, modules or components of a software application are tested as a combined entity. Continue Reading
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Tip
22 Oct 2024
10 multitouch attribution software and tools
MTA tools can help marketers understand the customer journey and track which touchpoints lead to the most conversions. Top tools include Adobe Analytics, Branch and Triple Whale. Continue Reading
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Opinion
22 Oct 2024
ERP horror stories and how to get back on track
Organisations need to make sure their technology partners really understand their business to avoid ERP failures Continue Reading
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Feature
22 Oct 2024
How data analytics could improve sustainability
Organizational leaders can't just assess sustainability efforts by feel. Instead, using data and analysis is key. So why aren't more organizations using these? Continue Reading
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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22 Oct 2024
Government backs Danish version of ChatGPT
Danish language version of ChatGPT to be developed in a project led by the country’s Chamber of Commerce Continue Reading
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News
22 Oct 2024
Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal
The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change Continue Reading
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Definition
22 Oct 2024
What is C (programming language)?
The C programming language is a procedural and general-purpose language that provides low-level access to system memory. Continue Reading
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News
22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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News
22 Oct 2024
Former Post Office IT boss alleged to have misrepresented alternative to in-house build
Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon Continue Reading
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E-Zine
22 Oct 2024
Delivering Olympic IT
In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading
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Definition
22 Oct 2024
What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process. Continue Reading
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Tutorial
21 Oct 2024
Get started with the Kopia backup tool
Backup applications have evolved for increased speed, flexibility and new storage locations. Open source tool Kopia is one option backup admins might consider. Continue Reading
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News
21 Oct 2024
Labour signs up to five years of Microsoft AI
The UK government has signed a deal with Microsoft to reduce the cost of running public sector services using the supplier’s cloud and artificial intelligence technologies Continue Reading
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News
21 Oct 2024
Post Office worker who allegedly told staff to destroy evidence could return, as police investigate
Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation Continue Reading
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News
21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading
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Definition
21 Oct 2024
What is Salesforce Wave Analytics (Salesforce CRM Analytics)?
Salesforce Wave Analytics, now known as CRM Analytics, is a business intelligence (BI) and analytics platform from Salesforce that provides native analytics, visual insights and predictions powered by artificial intelligence (AI) for Salesforce CRM to help businesses make better, data-driven decisions. Continue Reading
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News
21 Oct 2024
Can AI be secure? Experts discuss emerging threats and AI safety
International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence Continue Reading
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News
21 Oct 2024
Review of late evidence doesn’t change Post Office Capture system report
Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed Continue Reading
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Feature
21 Oct 2024
Forrester: Tips for choosing a UCaaS provider
Forrester analysts assess the various options and licensing arrangements available for unified comms-as-a-service offerings Continue Reading
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Tip
21 Oct 2024
6 disaster recovery site requirements for businesses
Building a disaster recovery site provides organizations with a high degree of control over the facility. It also makes them responsible for several critical requirements. Continue Reading
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Definition
18 Oct 2024
What is SAP Project System (SAP PS)?
SAP Project System is a module in the SAP ERP system that enables tightly controlled project management from planning to completion. Continue Reading
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Definition
18 Oct 2024
What is Agile software development?
Agile is a type of software development methodology that anticipates the need for flexibility and applies a level of pragmatism to the delivery of the finished product. Continue Reading
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Tip
18 Oct 2024
6 use cases for big data in manufacturing
Manufacturing big data use cases are demand forecasting, supply chain optimization, quality control, production line improvement, customer data analysis and pricing optimization. Continue Reading
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Definition
18 Oct 2024
What is SAP Production Planning?
SAP Production Planning (SAP PP) is the component of ERP Central Component (SAP ECC) that helps businesses plan the manufacturing, sale and distribution of goods. Continue Reading
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Feature
18 Oct 2024
7 benefits of video marketing
Video marketing can help organizations engage audiences on an emotional level. Key benefits include building trust, enhancing SEO and improving the sales process. Continue Reading
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News
18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading
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News
18 Oct 2024
Poor communication is biggest hurdle to business collaboration
Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication Continue Reading