Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
04 Nov 2024
Coffee badging explained: Why businesses are cracking down
Companies are enforcing return-to-office mandates, and employees aren't thrilled. Boosting morale with perks and flexibility can ease the transition. Continue Reading
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News
04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Sep 2023
UK wants international collaboration on AI for development
Foreign secretary James Cleverly uses speech at United Nations General Assembly to set out vision for potential of AI technology to speed up development in the world’s poorest nations Continue Reading
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Blog Post
19 Sep 2023
CNCF: Developer training is key, the challenge is time & cost
The Cloud Native Computing Foundation (CNCF) has conducted a survey (the team modestly called it a microsurvey of just 135 contributors, but size is not important and small is beautiful, right?) to ... Continue Reading
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E-Zine
19 Sep 2023
Securing Eurovision’s online voting system against cyber attacks
In this week’s Computer Weekly, we discover how Once.net and Cloudfare defended the 2023 Eurovision Song Contest against cyber attacks. Our buyer’s guide continues to look at integrating software-as-a-service applications, with the governance of SaaS connectivity to the fore. Also, HCLTech’s Ashish Gupta relates how the company has embraced a new, pandemic-influenced, remote working model. And we find out how retail tech leaders influence their boards on transformation projects. Read the issue now. Continue Reading
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News
18 Sep 2023
Government offers £600,000 to subpostmasters with overturned convictions
Subpostmasters wrongfully convicted of financial crimes based on evidence from faulty Horizon software will be offered £600,000 compensation by government Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Sep 2023
Unregulated DeFi services abused in latest pig butchering twist
Pig butchering scammers are taking advantage of the unregulated nature of DeFi crypto trading apps to siphon off even more money from their victims, according to the latest findings of an ongoing investigation Continue Reading
By- Alex Scroxton, Security Editor
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News
18 Sep 2023
CMA focuses on data for AI foundation model
Foundational AI models require vast amounts of data. Without access to diverse datasets, the market for foundational models risks being stifled Continue Reading
By- Cliff Saran, Managing Editor
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Definition
18 Sep 2023
FaceTime
FaceTime is a proprietary video and audio calling service developed by Apple Inc., primarily used on iOS, iPadOS and macOS devices. Continue Reading
By- Katie Terrell Hanna
- Margaret Jones, Executive Editor
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Feature
18 Sep 2023
Simplifying cloud integrations with legacy IT
Subscription-based software is easier to integrate than traditional enterprise software, but the challenge for IT leaders is governance for SaaS connectivity Continue Reading
By- Cliff Saran, Managing Editor
- Adrian Bridgwater
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Tip
15 Sep 2023
18 top learning management systems for 2023
LMSes have a reputation for being stodgy, but they're still a must-have. Today's best learning management systems have the content creation and social tools for modern workforces. Continue Reading
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News
15 Sep 2023
Microsoft to offer Oracle cloud database on Azure
Oracle and Microsoft have trumpeted an expansion of their joint activity with the launch of Oracle Database@Azure. Microsoft will be the only other hyperscaler to offer OCI services Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
15 Sep 2023
Few organisations have a clear strategy for AI
Few organisations are confident with the main concepts involved in developing AI-enabled business models Continue Reading
By- Cliff Saran, Managing Editor
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News
15 Sep 2023
How India is driving tech developments at G20
India’s G20 presidency marks an important stride towards establishing a global regulatory framework for the crypto industry, among other tech developments discussed at the global forum in New Delhi this year Continue Reading
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Blog Post
15 Sep 2023
A straightforward look at SAP master data automation
If you're knee-deep in the world of SAP and data management, you almost certainly know the pain of dirty data. It's inaccurate, inconsistent, and a real headache when you're trying to make ... Continue Reading
By- Bryan Betts, Freeform Dynamics
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News
15 Sep 2023
Dunelm's journey to micro front ends
We find out how Dunelm has modernised its platform and web development with in-house ecommerce and serverless systems Continue Reading
By- Cliff Saran, Managing Editor
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Tip
14 Sep 2023
How CIOs can build cybersecurity teamwork across leadership
Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity. Continue Reading
By- Kevin Beaver, Principle Logic, LLC
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News
14 Sep 2023
Singapore firefighters don smartglasses for equipment inspections
Firefighters from the Singapore Civil Defence Force will employ smartglasses equipped with computer vision and 5G capabilities to perform visual inspections of their equipment Continue Reading
By- Aaron Tan, TechTarget
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News
14 Sep 2023
Bristol Uni to host one of Europe’s most power supercomputer clusters
A high-performance computer system being built at the University of Bristol will run thousands of GPUs to support research in artificial intelligence and scientific discovery Continue Reading
By- Cliff Saran, Managing Editor
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News
13 Sep 2023
GitHub fixes race condition that could have led to ‘repojacking’
A subtle flaw in how GitHub handled repository creation and user renaming could have had serious consequences for the open source community, but has now been fixed. Learn more about how it worked Continue Reading
By- Alex Scroxton, Security Editor
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News
13 Sep 2023
Storm-0324 gathers over Microsoft Teams
An initial access broker associated with several different ransomware operations is now conducting Microsoft Teams phishing attacks Continue Reading
By- Alex Scroxton, Security Editor
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News
13 Sep 2023
Patch Tuesday: Microsoft fixes zero-days in Word and Streaming Service
September 2023 brings a light Patch Tuesday, with two zero-days and five critical vulnerabilities listed in the latest release Continue Reading
By- Alex Scroxton, Security Editor
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News
13 Sep 2023
Cisco tightens link between observability and security
The company's observability platform now offers a way for IT decision-makers to understand the impact of security issues Continue Reading
By- Cliff Saran, Managing Editor
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News
13 Sep 2023
ExtraHop open sources 16 million rows of threat domain data
NDR specialist ExtraHop says making its entire machine learning dataset available for anybody to view will help organisations better defend against cyber attacks originating from malicious domains generated by algorithms Continue Reading
By- Alex Scroxton, Security Editor
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News
13 Sep 2023
How DocuSign is extending its capabilities beyond e-signatures
DocuSign is harnessing large language models to help individuals make sense of agreements and employing AI-based biometrics to verify the identity of signers, as part of its broader efforts to expand its capabilities beyond electronic signatures Continue Reading
By- Aaron Tan, TechTarget
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News
12 Sep 2023
Ancient MoD IT systems could cause supply issues for frontline troops
Deliveries of inventory to the front line are being put at risk due to legacy IT systems and poor data, according to the National Audit Office Continue Reading
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Definition
12 Sep 2023
supply chain transformation
Supply chain transformation is the addition and integration of technology to improve supply chain performance, optimize costs and mitigate risks. Continue Reading
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Tip
12 Sep 2023
HR and payroll: 12 benefits of an integrated system
Integrating HR and payroll can benefit companies in various ways, including avoiding entry duplication and reducing costs. Learn more about how using one system can help. Continue Reading
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Definition
12 Sep 2023
people analytics (HR analytics)
People analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their effect on business goals and evaluate the effectiveness of HR initiatives. Continue Reading
By- Alexander S. Gillis, Technical Writer and Editor
- Diann Daniel, Executive Editor
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News
12 Sep 2023
Oxford’s Mini iFactory runs on S/4Hana
The factory, which is part of BMW Group’s digitised automotive production blueprint, iFactory, uses S/4Hana and SAP supply chain software Continue Reading
By- Cliff Saran, Managing Editor
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Definition
12 Sep 2023
omnichannel
Omnichannel -- also spelled omni-channel -- is an approach to sales, marketing and customer support that seeks to provide customers with a seamless and unified brand experience, regardless of which channel they use. Continue Reading
By- Rahul Awati
- Karen Goulart
- Jason Sparapani, TechTarget
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Tip
12 Sep 2023
5 ways AI can help in field service management
AI can help service companies improve their field service management in a myriad of ways. Learn some of the benefits of organizations using AI for this purpose. Continue Reading
By- Reda Chouffani, Biz Technology Solutions
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Tip
12 Sep 2023
7 benefits of ERP in accounting
ERP and accounting applications operate separately, but ERP systems can deliver valuable financial insights for companies. Learn about the benefits of ERP in accounting. Continue Reading
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Podcast
12 Sep 2023
Podcast: ‘Data first’ a key principle of digital transformation
Chris Gorton of Syniti says organisations should put data first during digital transformation projects, and that means getting data quality, access rights and governance right Continue Reading
By- Antony Adshead, Storage Editor
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Definition
12 Sep 2023
model-view-controller (MVC)
In programming, model-view-controller (MVC) is an architectural design pattern that organizes an application's logic into distinct layers, each of which carries out a specific set of tasks. Continue Reading
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News
12 Sep 2023
European enterprises to spend more on generative IT to close gap on US
European organisations are upping their spending on generative AI innovation, but face challenges recruiting the right people to support this Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
12 Sep 2023
European fintech investment plummets, but more sustainable future lies ahead
Investment in European fintechs has seen a dramatic drop, but a more sustainable sector will result from investment discipline Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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12 Sep 2023
Red Hat ’s CEO on AI moves and source code kerfuffle
Matt Hicks tells us about the company’s efforts to support generative AI and the issues surrounding its decision to limit access to RHEL source code. Continue Reading
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E-Zine
12 Sep 2023
The dangers of breaking encryption
In this week’s Computer Weekly, we detail the concerns of the BCS and other IT experts about the UK’s Online Safety Bill’s proposals to weaken end-to-end message encryption. Our buyer’s guide continues to look at the issues around integrating software-as-a-service applications, with a particular eye to the proliferation of SaaS during the Covid pandemic. Red Hat’s CEO Matt Hicks retails the company’s efforts to support generative AI. And we discover how immersive technologies can shape a brave new world of training and design. Read the issue now. Continue Reading
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Opinion
12 Sep 2023
Consciousness to address AI safety and security
The co-founder of KikenAI discuses why he has decided to make the technology for protecting LLMs open source Continue Reading
By- Junade Ali
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News
12 Sep 2023
IT spending in Australia to grow 7.8% in 2024
The growth will be led by investments in cyber security, cloud, analytics and application modernisation as Australian CIOs look to improve cost and operational efficiencies Continue Reading
By- Aaron Tan, TechTarget
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Definition
11 Sep 2023
reskilling
Reskilling is the process of teaching an employee new skills to improve proficiency in their current job or move into an advanced position. Continue Reading
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News
11 Sep 2023
University of Glasgow launches Centre for data science and AI
Scottish university will apply artificial intelligence and data science to help solve some of the world's biggest challenges Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Sep 2023
Polish election questioned after Pegasus spyware used to smear opposition, investigation finds
Senate committee alerts prosecutors over potential crimes by public officials involved in purchasing Pegasus spyware used to monitor and smear political opponents Continue Reading
By- Bill Goodwin, Computer Weekly
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News
11 Sep 2023
Salesforce and Zoom embrace ethical hackers. You should, too
Software companies Salesforce and Zoom discuss their successful bug bounty programmes, what they learned at a recent in-person hackathon in which they participated, and why others shouldn’t be scared of hackers Continue Reading
By- Alex Scroxton, Security Editor
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News
11 Sep 2023
How Culture Amp is tapping generative AI
Australia’s Culture Amp is building a generative AI capability that summarises employee survey responses, automating a process that typically takes HR admins up to hundreds of hours to complete Continue Reading
By- Aaron Tan, TechTarget
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Feature
11 Sep 2023
Complexity challenges of pandemic hangover could lead to SaaS hysteria
The deployment of software-as-a-service applications during the Covid-19 pandemic has increased enterprise IT complexity Continue Reading
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Tip
08 Sep 2023
5 uses for IoT in field service management
IoT can benefit field service management in various ways. Learn about some of its applications in FSM, including inventory management and remote monitoring. Continue Reading
By- Reda Chouffani, Biz Technology Solutions
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News
08 Sep 2023
HSBC collaborates on hybrid quantum optimisation
The bank, which wants to be at the forefront of quantum computing, is looking at how it can manage collateral assets more efficiently Continue Reading
By- Cliff Saran, Managing Editor
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Feature
08 Sep 2023
AI-powered cloud SIEM: Real-time threat intel boosts defences
Thanks to their advanced data analysis and predictive capabilities, AI and ML will be valuable protective tools going forward. Learn about the potential of AI-backed cloud SIEM technology Continue Reading
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News
08 Sep 2023
Executive interview: Richard Moulds, Amazon Braket
We speak to Richard Moulds, who heads up Amazon’s Braket quantum computing services, about how the technology is progressing Continue Reading
By- Cliff Saran, Managing Editor
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News
08 Sep 2023
KPMG finds growing demand for emerging tech
KPMG’s latest global tech report reveals an increase in the number of businesses adopting emerging technologies Continue Reading
By- Cliff Saran, Managing Editor
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Tip
07 Sep 2023
Is payroll part of HR? Learn where payroll belongs
Is payroll part of HR or finance? Learn what to consider when making the decision, including factors like HR staff's knowledge of labor laws and their software experience. Continue Reading
By- Lynda Spiegel
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News
07 Sep 2023
UK minister fails to reassure tech companies over encryption risk
Technology companies say reassurances by government ministers that they have no intention of weakening end-to-end encrypted communication services do not go far enough Continue Reading
By- Bill Goodwin, Computer Weekly
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07 Sep 2023
Norwegian data privacy experts sound alarm over generative AI
Hundreds of millions of people embrace generative artificial intelligence, blissfully ignorant of what it’s doing to data privacy. Continue Reading
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07 Sep 2023
HR software and strategies to combat staff attrition
While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading
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E-Zine
07 Sep 2023
CW EMEA: The value of valuing people
In this month’s CW EMEA ezine, we look at HR software and strategies that can help combat staff attrition, find out how Finland’s and Sweden’s plans to join NATO have initiated activity in the Nordic cyber security sector already, consider the data privacy challenges associated with generative AI, and find out why it is important for companies to implement new cryptography standards now in preparation for quantum-safe communication. Read the issue now. Continue Reading
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News
07 Sep 2023
Government AI taskforce appoints new advisory board members
An initial progress report published by the Taskforce provides detail on new appointments to its external advisory board as well as rebrand to focus on “frontier” artificial intelligence Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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News
07 Sep 2023
Duplicate waypoints root cause of Nats subsystem failover
Processing of waypoints that determine when a flight enters and leaves UK airspace caused the air traffic system to report a critical error Continue Reading
By- Cliff Saran, Managing Editor
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News
07 Sep 2023
Microsoft finds Storm-0558 exploited crash dump to steal signing key
Microsoft has published new information on how the Chinese state threat actor Storm-0558 was able to exploit a rare race condition following a crash dump in order to acquire a consumer signing key Continue Reading
By- Alex Scroxton, Security Editor
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News
07 Sep 2023
Mainframe remains a positive force among IT leaders
BMC’s annual survey of mainframe users finds there is continued demand, but some are concerned over DevOps tooling Continue Reading
By- Cliff Saran, Managing Editor
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News
07 Sep 2023
Singapore taps Lidar and laser scanning in remote building inspections
With the 3D data generated reality capture technologies, detailed inspections can be conducted remotely, eliminating the need for inspectors from technical authorities to be present onsite Continue Reading
By- Aaron Tan, TechTarget
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News
06 Sep 2023
Saudi Arabian fintech gets Mastercard boost
Saudi-based fintechs could soon benefit from Mastercard's extensive payments network Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
06 Sep 2023
Business leaders anxious over tech disruption
Although there is significant investment in AI, the rate of change is a concern for many business leaders Continue Reading
By- Cliff Saran, Managing Editor
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Quiz
06 Sep 2023
10 blockchain quiz questions: Test your understanding
IT leaders are increasingly faced with learning how to implement blockchain in their organizations. Use this blockchain quiz to test your knowledge. Continue Reading
By- Guilliean Pacheco, Associate Site Editor
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News
06 Sep 2023
CIO interview: Cynthia Stoddard, Adobe
Adobe's IT chief is looking to build on its cloud migration with widespread adoption of AI, machine learning and robotic process automation – as well as low-code/no-code software development tools Continue Reading
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Feature
05 Sep 2023
Sales vs. account management: What's the difference?
Sales and account management teams work together to increase revenue. However, these roles have different goals, responsibilities, skills and relationship timeframes. Continue Reading
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Feature
05 Sep 2023
HPE storage comes with full IT stack, hybrid cloud and as a service
Storage profile: We look at HPE, its Alletra storage refresh, and Greenlake and the ways the company is re-branding as a full-stack provider across on-prem and hybrid cloud Continue Reading
By- Antony Adshead, Storage Editor
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Feature
05 Sep 2023
Gearing up for the industrial metaverse
With the hype around the metaverse probably at an all-time low since the former Facebook invented it, it could be argued that its potential is at an all-time high. Where will this potential be exploited and though what tools? Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
05 Sep 2023
Zoom looks to transcend AI hype with Companion
Collaboration and comms technology firm makes further addition to comms platform to help improve collaboration and productivity through generative AI-powered assistant Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
05 Sep 2023
Executive interview: ManageEngine president Rajesh Ganesan on the ‘three Ws’ of digital change
Today's IT management model must assume that the workforce can operate from any workplace and use any workload with ease and security, as the security and service management software supplier explains Continue Reading
By- Melisa Osores, Managing Editor para América Latina
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News
05 Sep 2023
Researchers find flaw in Mend.io security platform
WithSecure’s research team uncovered an authentication flaw in an application security platform developed by Mend.io, which has now been fixed Continue Reading
By- Alex Scroxton, Security Editor
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News
05 Sep 2023
Employees missing out on AI training and development
While businesses and employees see the benefit of artificial intelligence in the workplace, people are not being given the training they need Continue Reading
By- Cliff Saran, Managing Editor
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News
05 Sep 2023
London Stock Exchange plans blockchain-based market
The London Stock Exchange plans to have a blockchain-based trading venue available in the next 12 months Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
04 Sep 2023
TUC launches AI taskforce for workers’ rights and societal benefit
The Trades Union Congress has launched what it calls an AI ‘taskforce’ to draft an AI and Employment Bill, aimed at safeguarding workers’ rights, early in 2024 Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Blog Post
04 Sep 2023
Dremio: Understanding Apache Iceberg (the data lakehouse backbone)
This is a guest post for Computer Weekly Open Source Insider written by Alex Merced in his capacity as developer advocate (and data lakehouse evangelist) at Dremio - as explained here the Dremio ... Continue Reading
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Opinion
04 Sep 2023
Ethical perspectives on ChatGPT
In the final of three essays, Marc Steen uses ChatGPT as a case study for how to use different ethical perspectives, and practical steps people can take to start incorporating ethics into their projects Continue Reading
By- Marc Steen, TNO
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Feature
04 Sep 2023
The challenges of integrating SaaS applications
SaaS has grown from a handful of applications to a vast market covering almost every type of business task. We look at the integration challenges Continue Reading
- 01 Sep 2023
- 01 Sep 2023
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News
01 Sep 2023
Zoom takes Notes to collaboration suite
Collaboration and comms technology firm unveils workspace technology to offer clean user experience that allows users to create agendas and notes while staying in core conferencing platform Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
01 Sep 2023
Police Scotland five-year digital strategy approved
Police Scotland’s new strategy outlines how the force will approach and invest in its digital transformation over the next five years, but notes its ability to achieve its ambitions is subject to the availability of funding Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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Blog Post
01 Sep 2023
The companies set to win using LLMs are the responsible ones
This is a guest blogpost by Triveni Gandhi, Responsible AI Lead, Dataiku Large Language Models (LLMs) including ChatGPT have seemingly moved from hype, to hot seat, to hazard. In the midst of the ... Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
01 Sep 2023
Google Cloud eyes bigger market share with AI
Google Cloud CEO Thomas Kurian is confident the company’s generative AI capabilities will enable it to grow faster than the market and narrow the gap with rivals Continue Reading
By- Aaron Tan, TechTarget
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Feature
31 Aug 2023
10 examples of smart contracts on blockchain
Smart contracts are powerful tools for automating tasks on a blockchain. Read these use cases and understand the benefits and challenges IT leaders face during implementation. Continue Reading
By- Guilliean Pacheco, Associate Site Editor
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News
31 Aug 2023
Thousands of Klarna staff access ChatGPT Enterprise
Fintech unicorn Klarna has become an early adopter of the enterprise version of ChatGPT as it continues to focus on artificial intelligence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
31 Aug 2023
Home Office and MoD seeking new facial-recognition tech
The UK’s Defence and Security Accelerator is running a ‘market exploration’ exercise on behalf of the Home Office to identify new facial-recognition capabilities for security and policing bodies in the UK Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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News
31 Aug 2023
Teams unbundled in European economic community
Following the European Commission’s antitrust investigation, the tech giant will offer cheaper Office 365 and Microsoft 365 suites without Teams Continue Reading
By- Cliff Saran, Managing Editor
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Blog Post
31 Aug 2023
SaaS series - HYCU: Connecting SaaS entities
This is a guest post for the Computer Weekly Developer Network written by Andy Fernandez in his capacity as director of product management at Hycu Inc - a company known for its Data Protection ... Continue Reading
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News
31 Aug 2023
Cisco expands customer experience services portfolio
Lifecycle services technology launched to give businesses ability to align priorities with clear and measurable outcomes to ensure their technology investments support their business, technology and operational goals Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
31 Aug 2023
GenAI outranks cloud as business IT strategic priority
Enterprise Strategy Group research on the use cases for generative AI shows it as strategic for corporate IT, with impacts on customer experience, software development and IT Ops Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
31 Aug 2023
MPs say UK at real risk of falling behind on AI regulation
MPs in charge of scrutinising the UK government’s proposals for regulating artificial intelligence have warned that time is running out for the introduction of new AI legislation before 2025 Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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Opinion
30 Aug 2023
Google builds Cameyo app virtualization into ChromeOS
Google removes a significant barrier to ChromeOS adoption by partnering with Cameyo to deliver Windows applications -- SaaS, legacy, custom or otherwise -- natively to Chromebooks. Continue Reading
By- Gabe Knuth, Senior Analyst
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Enterprise Strategy Group
We provide market insights, research and advisory, and technical validations for tech buyers.
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News
30 Aug 2023
8x8 adds to AI self-service capabilities with voice interactions for customer assistant
Open beta programme sees launch of service based on conversational artificial intelligence designed to allow contact centre customers to add voice self-service capabilities Continue Reading
By- Joe O’Halloran, Computer Weekly
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Tip
30 Aug 2023
6 benefits of a learning management system
A learning management system can support employee upskilling and reskilling, among other benefits. Learn more about how an LMS can help companies improve employee learning. Continue Reading
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Definition
30 Aug 2023
talent management software (TM software)
Talent management software is technology that human resource management professionals use to manage employees as a competitive advantage. Continue Reading
By- Diann Daniel, Executive Editor
- Emma Snider, TechTarget
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News
30 Aug 2023
NCSC warns over possible AI prompt injection attacks
The UK’s NCSC says it sees alarming potential for so-called prompt injection attacks driven by the large language models that power AI chatbots Continue Reading
By- Alex Scroxton, Security Editor
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News
30 Aug 2023
July sees huge jump in open banking payments
The number of open banking payments in the UK have doubled over the past year, according to latest figures Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
30 Aug 2023
Met police data platform deployed with data protection issues
Met Police deploys integrated record management system despite data protection ‘compliance issues' that would inhibit its ability to retrieve data, meet its statutory logging requirements, and respond to subject access requests Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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News
30 Aug 2023
Zurich Insurance slashes ServiceNow application development time
Insurance giant cuts time it takes to complete development of ServiceNow applications by days Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
30 Aug 2023
Google Cloud ups ante in generative AI
Google CEO Sundar Pichai kicked off Google Cloud Next 2023 by underscoring the company’s efforts to make generative AI tools more accessible to businesses and workers Continue Reading
By- Aaron Tan, TechTarget
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Definition
29 Aug 2023
customer satisfaction (CSAT)
Customer satisfaction (CSAT) is a measure of the degree to which a product or service meets customer expectations. Continue Reading
By- Cameron Hashemi-Pour, Site Editor
- Wesley Chai