Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
11 Dec 2025
Interview: Art Hu, global CIO, Lenovo
The IT chief at the PC, servers and storage supplier is using his experience of rolling out tech internally to boost the growing services ambitions of the Chinese tech giant Continue Reading
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Tip
11 Dec 2025
10 HR analytics tools that can optimize your workforce
HR analytics tools can improve workforce outcomes by reducing attrition, boosting employee satisfaction and helping to plan new hires. Here are 10 popular products to consider. Continue Reading
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Opinion
30 Oct 2024
From pixels to planets - the UK gaming and space sectors show how to lead on future technologies
The UK has a track record of innovation and achievement in gaming and space technologies - what can the rest of the tech sector learn from these success stories? Continue Reading
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News
29 Oct 2024
Tata Consultancy Services to deliver Irish pension scheme
Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win Continue Reading
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News
29 Oct 2024
Advanced use of IT observability speeds up problem resolution
Organisations with a mature IT observability practice can resolve problems far quicker than those just starting out Continue Reading
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News
28 Oct 2024
Tokyo University of Science sets pace in neural networks on edge IoT
Researchers in educational establishment propose a novel magnetic random access memory-based architecture that uses spintronics to realise smaller, more efficient AI-capable circuits for internet of things Continue Reading
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News
28 Oct 2024
Russian Linux kernel maintainers blocked
To ensure compliance, the Linux kernel will no longer allow Russian software developers to work on maintaining the codebase Continue Reading
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News
28 Oct 2024
Who is the subject of the Post Office’s Project Tiger investigation?
The Post Office is listening to a campaigner’s complaints almost a decade after ignoring his more serious accusations and warnings Continue Reading
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News
28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI Continue Reading
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News
28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading
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News
25 Oct 2024
Zoom launches version 2.0 of AI Companion
Version 2.0 of artificial intelligence assistant tool sees enhancements such as additional capabilities to help expand context, synthesise information and take action to give users time to focus on meaningful work and build connections Continue Reading
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News
25 Oct 2024
Lords committee warns about risks of the UK losing its EU data adequacy
The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal data Continue Reading
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News
25 Oct 2024
Cisco looks to transform customer experiences with Webex AI Agent
Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers Continue Reading
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News
24 Oct 2024
Government ‘urged’ to overturn all convictions based on Post Office Capture
Influential group has written to the government calling for legislation to overturn the criminal convictions of former subpostmasters that were based on Capture system data Continue Reading
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Feature
24 Oct 2024
Scope 1, 2 and 3 emissions: Differences, with examples
With more companies tracking their carbon footprints, Scope 1, 2 and 3 emissions are under discussion. Discover what each is and the approaches to measure them. Continue Reading
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News
24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading
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Podcast
24 Oct 2024
Beyond IBM Watson: A Computer Weekly Downtime Upload podcast
We speak to IBM software's product management lead about making AI work in the enterprise Continue Reading
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News
24 Oct 2024
Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO
Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development Continue Reading
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Feature
24 Oct 2024
Kenyan workers win High Court appeal to take Meta to trial
Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading
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News
24 Oct 2024
AI drives more Ethernet, everywhere
Study from test and assurance services provider reveals ‘unprecedented’ demand and innovation for what is said to be Ethernet’s biggest transformation in decades Continue Reading
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News
24 Oct 2024
Nvidia deepens investment in India’s AI ecosystem
Nvidia is expanding its presence in India through new partnerships focused on building AI infrastructure, developing Indian language models and training AI professionals Continue Reading
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Definition
24 Oct 2024
What is a business intelligence dashboard (BI dashboard)?
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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Tip
23 Oct 2024
4 use cases for machine learning in the supply chain
Use cases for machine learning in the supply chain are inventory and warehouse management, equipment maintenance, supplier management and cost savings. Continue Reading
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News
23 Oct 2024
Interview: Why Java is the future of cloud applications
The CEO of Azul speaks to Computer Weekly about Java’s performance and its ability to run on different server chips in the datacentre Continue Reading
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News
23 Oct 2024
How AI helps junior programmers and senior managers
Many believe artificial intelligence will not replace human software developers but will instead offer a way to help coders deliver software more easily Continue Reading
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News
23 Oct 2024
Federation requests government investigation into third Post Office branch system
Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed Continue Reading
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News
23 Oct 2024
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value Continue Reading
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News
23 Oct 2024
Snapdragon Summit 2024: Qualcomm gains mileage with automotive offer
Qualcomm accelerates automotive offering designed to drive success with leading OEMs such as GM, BMW, Li Auto and Mercedes as cars become new computing space Continue Reading
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Definition
23 Oct 2024
What is integration testing (I&T)?
Integration testing -- also known as integration and testing or I&T -- is a type of software testing in which the different units, modules or components of a software application are tested as a combined entity. Continue Reading
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Tip
22 Oct 2024
10 multitouch attribution software and tools
MTA tools can help marketers understand the customer journey and track which touchpoints lead to the most conversions. Top tools include Adobe Analytics, Branch and Triple Whale. Continue Reading
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Opinion
22 Oct 2024
ERP horror stories and how to get back on track
Organisations need to make sure their technology partners really understand their business to avoid ERP failures Continue Reading
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Feature
22 Oct 2024
How data analytics could improve sustainability
Organizational leaders can't just assess sustainability efforts by feel. Instead, using data and analysis is key. So why aren't more organizations using these? Continue Reading
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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22 Oct 2024
Government backs Danish version of ChatGPT
Danish language version of ChatGPT to be developed in a project led by the country’s Chamber of Commerce Continue Reading
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News
22 Oct 2024
Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal
The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change Continue Reading
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Definition
22 Oct 2024
What is C (programming language)?
The C programming language is a procedural and general-purpose language that provides low-level access to system memory. Continue Reading
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News
22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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News
22 Oct 2024
Former Post Office IT boss alleged to have misrepresented alternative to in-house build
Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon Continue Reading
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E-Zine
22 Oct 2024
Delivering Olympic IT
In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading
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Definition
22 Oct 2024
What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process. Continue Reading
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Tutorial
21 Oct 2024
Get started with the Kopia backup tool
Backup applications have evolved for increased speed, flexibility and new storage locations. Open source tool Kopia is one option backup admins might consider. Continue Reading
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News
21 Oct 2024
Labour signs up to five years of Microsoft AI
The UK government has signed a deal with Microsoft to reduce the cost of running public sector services using the supplier’s cloud and artificial intelligence technologies Continue Reading
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News
21 Oct 2024
Post Office worker who allegedly told staff to destroy evidence could return, as police investigate
Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation Continue Reading
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News
21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading
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Definition
21 Oct 2024
What is Salesforce Wave Analytics (Salesforce CRM Analytics)?
Salesforce Wave Analytics, now known as CRM Analytics, is a business intelligence (BI) and analytics platform from Salesforce that provides native analytics, visual insights and predictions powered by artificial intelligence (AI) for Salesforce CRM to help businesses make better, data-driven decisions. Continue Reading
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News
21 Oct 2024
Can AI be secure? Experts discuss emerging threats and AI safety
International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence Continue Reading
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News
21 Oct 2024
Review of late evidence doesn’t change Post Office Capture system report
Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed Continue Reading
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Feature
21 Oct 2024
Forrester: Tips for choosing a UCaaS provider
Forrester analysts assess the various options and licensing arrangements available for unified comms-as-a-service offerings Continue Reading
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Tip
21 Oct 2024
6 disaster recovery site requirements for businesses
Building a disaster recovery site provides organizations with a high degree of control over the facility. It also makes them responsible for several critical requirements. Continue Reading
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Definition
18 Oct 2024
What is SAP Project System (SAP PS)?
SAP Project System is a module in the SAP ERP system that enables tightly controlled project management from planning to completion. Continue Reading
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Definition
18 Oct 2024
What is Agile software development?
Agile is a type of software development methodology that anticipates the need for flexibility and applies a level of pragmatism to the delivery of the finished product. Continue Reading
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Tip
18 Oct 2024
6 use cases for big data in manufacturing
Manufacturing big data use cases are demand forecasting, supply chain optimization, quality control, production line improvement, customer data analysis and pricing optimization. Continue Reading
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Definition
18 Oct 2024
What is SAP Production Planning?
SAP Production Planning (SAP PP) is the component of ERP Central Component (SAP ECC) that helps businesses plan the manufacturing, sale and distribution of goods. Continue Reading
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Feature
18 Oct 2024
7 benefits of video marketing
Video marketing can help organizations engage audiences on an emotional level. Key benefits include building trust, enhancing SEO and improving the sales process. Continue Reading
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News
18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading
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News
18 Oct 2024
Poor communication is biggest hurdle to business collaboration
Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication Continue Reading
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Tip
17 Oct 2024
Learn top types of tech for collecting manufacturing data
Collecting manufacturing data via IoT sensors, RFID tags or AI can point to bottlenecks, potential cost reductions and more. Learn about the top 6 data collection technologies. Continue Reading
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News
17 Oct 2024
Met Police investigating senior Post Office worker over evidence destruction allegation
Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence Continue Reading
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Definition
17 Oct 2024
What is real-time business intelligence (RTBI)?
Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading
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Definition
17 Oct 2024
What is SAP Basis?
SAP Basis is the technical foundation that enables SAP applications to function. Continue Reading
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Feature
17 Oct 2024
What are tensor processing units and what is their role in AI?
We look at Google’s TPUs – tensor processing units – and ask what makes them different to CPUs, GPUs and DPUs, as well as how you can take advantage of them in AI processing Continue Reading
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Definition
17 Oct 2024
What is image metadata and how is it used?
Image metadata is text information pertaining to an image file that is embedded into the file or saved to a separate file that is associated with the image file. Continue Reading
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News
17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading
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News
17 Oct 2024
Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025
Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action Continue Reading
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Opinion
17 Oct 2024
Preparing for disruptions to enterprise application ecosystems
From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading
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Definition
16 Oct 2024
What is Salesforce Marketing Cloud?
Salesforce Marketing Cloud is a customer relationship management (CRM) and digital marketing platform that enables marketers to generate better marketing outcomes and ROI. Continue Reading
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Definition
16 Oct 2024
What is monolithic architecture in software?
Monolithic architecture is the traditional unified model for the design of a software program. Continue Reading
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News
16 Oct 2024
Half of business IT deemed outdated
Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient Continue Reading
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News
16 Oct 2024
SUSE sees growth in multi-Linux support and containers
SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence Continue Reading
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News
16 Oct 2024
Google Cloud Summit: Unifying data, data residency and agent-driven AI
Google Cloud’s London summit underpinned a focus on artificial intelligence with some significant infrastructure updates Continue Reading
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News
16 Oct 2024
Applying IT observability to deliver business metrics
The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading
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News
16 Oct 2024
Former police officer heading Post Office operations did nothing to help innocent subpostmasters
Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions Continue Reading
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Definition
15 Oct 2024
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to provide service and support to their business customers. Continue Reading
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Definition
15 Oct 2024
What is IoT Cloud (Salesforce IoT Cloud)?
IoT Cloud is a Salesforce platform designed to store and process internet of things (IoT) data. Continue Reading
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Blog Post
15 Oct 2024
IFS Unleashed 2024 - day #1: Industrial AI for assets, workflows, people & services
IFS CEO Mark Moffat kicked off IFS Unleashed 2024 in Orlando this week with a promise to explain how his firm is bringing ‘IFS Industrial AI’ to assets, workflows, people & services. “We’re not ... Continue Reading
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News
15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading
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News
15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading
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News
15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading
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News
15 Oct 2024
Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager
Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level Continue Reading
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News
15 Oct 2024
Google launches Parallelstore file storage at cloud AI training
Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud Continue Reading
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15 Oct 2024
CX+EX=BG, with added AI: A winning formula for customer experience
Guaranteeing customer experiences of the highest level possible is one of the cornerstones of the modern business. Is there a magic formula? It could well be a combination of artificial intelligence and pixie dust Continue Reading
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15 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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E-Zine
15 Oct 2024
A future of virtual collaboration
In this week’s Computer Weekly, we examine how immersive technologies such as augmented and virtual reality are set to transform workplace collaboration. We look at how AI is helping to deliver improvements in customer experience. And we analyse the problems in the Post Office project to replace its troubled Horizon IT system. Read the issue now. Continue Reading
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Blog Post
14 Oct 2024
Sonar: AI-assisted code or not, developers must ‘start left’
This is a guest post for the Computer Weekly Developer Network written in full by Manish Kapur, senior director for product & Solutions at Sonar. Sonar specialises in AI-generated or written by ... Continue Reading
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Feature
14 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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News
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading
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Blog Post
13 Oct 2024
What to expect from UiPath Forward & TechEd 2024
Enterprise automation and AI company UiPath takes its annual user symposium back to Las Vegas this month and we’ll be drilling into the news stream to work out the next phase in accelerated ... Continue Reading
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Blog Post
12 Oct 2024
Red Hat eyes smarter cloud-native AI ahead
Normally a more backroom, back-office, base layer, kernel-centric organisation in our eyes (if not in the view of 99.9% of software application development professionals), Red Hat has put an ... Continue Reading
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Definition
11 Oct 2024
What is Salesforce Customer Success Platform?
The Salesforce Customer Success Platform (CSP) is the official name of the Salesforce portfolio of products. Continue Reading
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Definition
11 Oct 2024
What is Salesforce Work.com?
Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety and well-being, and communicate with customers in an open, honest, trustworthy manner. Continue Reading
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Definition
11 Oct 2024
What is the Salesforce Service Console?
The Salesforce Service Console is the centralized interface in Salesforce Service Cloud, an application devoted to customer service, support and customer experience. Continue Reading
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News
11 Oct 2024
Post Office believes it took £36m from subpostmasters with unexplained losses
The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself Continue Reading
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Feature
11 Oct 2024
Global file systems: A single view of on-premise and cloud data
Global file systems aggregate data into a single hybrid cloud from multiple locations using object storage with access that satisfies traditional application needs, like file locking Continue Reading
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Feature
11 Oct 2024
Azure storage: Key options in Microsoft cloud storage
We survey the key cloud storage options available from Microsoft Azure, which include Files, Blob, Elastic SAN, Managed Disk and NetApp files, for a range of use cases Continue Reading
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Definition
11 Oct 2024
What is black box testing?
Black box testing assesses a system solely from the outside, without the operator or tester knowing what's happening within the system to generate responses to test actions. Continue Reading
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News
11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative Continue Reading
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News
11 Oct 2024
Utelogy expands hybrid workforce tech integration with Logitech
Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices Continue Reading
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Blog Post
11 Oct 2024
Trusting the Cybercab with software quality
“We expect software to work perfectly,” the CEO of Dyntatrace, Rick McConnell proclaimed at the opening of the company’s European Innovate event in Amsterdam. This should not be an aspiration, but ... Continue Reading
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Definition
10 Oct 2024
What is a third-party cookie?
A third-party cookie is a cookie that's placed on a user's device -- computer, cellphone or tablet -- by a website from a domain other than the one the user is visiting. Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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News
10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing Continue Reading
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Definition
10 Oct 2024
What is Salesforce Journey Builder?
Salesforce Journey Builder is a campaign planning tool in Salesforce Marketing Cloud to build personalized customer journeys and deliver unique campaigns and content that enhance customer experiences and secure their loyalty. Continue Reading