Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Tip
20 Aug 2025
8 challenges customer success teams face
Effective customer success improves retention and growth, but many teams struggle to understand customers' goals, create a smooth onboarding process and align with sales teams. Continue Reading
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Feature
20 Aug 2025
Is it time to build an AI factory?
If AI is to deliver real benefits, firms need to scale its deployment. Developing an internal AI factory, akin to a digital factory model used by some, is one option Continue Reading
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News
06 Mar 2024
Chancellor targets £36bn productivity boost with £4.2bn digital transformation plan
In his 2024 spring budget, Jeremy Hunt announced funding to use tech to improve productivity across the public sector, with most of the cash focused on digital initiatives in the NHS Continue Reading
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News
06 Mar 2024
Nation states buying hacking tools from underground Russian cyber forums
State-sponsored hacking groups, posing as hacktivists, are using Russian cyber crime forums to stock up on cyber weapons, says Check Point Software’s threat analyst, Sergey Shykevich Continue Reading
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News
06 Mar 2024
‘Brutal’ decisions required to sort out Post Office mess, says select committee chair
Liam Byrne, chair of the business and trade select committee, tells Computer Weekly about the group’s focus on getting Horizon scandal victims what they are owed Continue Reading
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News
06 Mar 2024
Singapore refreshes geospatial masterplan
Masterplan aimed at driving mainstream adoption of geospatial applications and grooming geospatial talent, among other goals, will help to position Singapore as a global geospatial hub Continue Reading
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News
06 Mar 2024
Interview: How a fundraiser became more data-savvy
We speak to a fundraiser in the charity sector about how an apprenticeship in data analytics has given her Excel, PowerBI and Power Query skills Continue Reading
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Blog Post
06 Mar 2024
Cockroach CEO: Resilience breeds robust scalability for regulated data zones
Spencer Kimball knows the City of London. He makes it his business to be in town (typically) at least once a year to meet with the company’s customers in the UK and European financial markets. As ... Continue Reading
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News
06 Mar 2024
Post Office prosecutions during Horizon go-live phase are ‘frightening’
The Post Office used subpostmasters as guinea pigs to test its software and take the rap for its errors Continue Reading
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News
05 Mar 2024
Rapid7 hits out over botched vulnerability disclosure
Software development firm JetBrains and security specialist Rapid7 fall out over the handling of a critical vulnerability disclosure, while customers are left rushing to patch Continue Reading
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Definition
05 Mar 2024
EAI (enterprise application integration)
Enterprise application integration (EAI) is the process of connecting an organization's business applications, services, databases and other systems into an integrating framework that facilitates communications and interoperability. Continue Reading
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News
05 Mar 2024
Unexpected costs hit many as they move to cloud storage
A Wasabi survey of cloud storage customers finds more moving to the cloud, but they are experiencing busted budgets and unexpected fees, and expect big demands from artificial intelligence workloads Continue Reading
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News
05 Mar 2024
IT chiefs fear Kubernetes data log overload
IT architectures are set to grow in complexity, and more mission-critical systems are being deployed on Kubernetes, meaning log files are becoming unmanageable Continue Reading
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News
05 Mar 2024
Open Rights Group accuses LiveRamp of ‘unlawful’ data processing
Privacy campaigners at Open Rights Group have submitted formal complaints to UK and French data regulators about allegedly unlawful data processing by online advertising firm LiveRamp Continue Reading
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News
05 Mar 2024
Derby City Council extends AI project with multi-million deal after saving £200,000 with chatbots
Following on from the success of its initial pilot project using artificial intelligence, Derby City Council claims to have found 54 other ways the technology can save it money Continue Reading
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News
05 Mar 2024
AI-acceleration deployments curbed by datacentre design considerations
In addition to a shortage of GPUs for AI-optimised servers, IT leaders need to consider how well their datacentre power and cooling will cope with artificial intelligence workloads Continue Reading
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Opinion
05 Mar 2024
How Southeast Asia’s largest bank is riding the AI wave
DBS has scaled its AI capabilities across all parts of its business to deliver tangible outcomes and productivity gains Continue Reading
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E-Zine
05 Mar 2024
Authorised access only – biometrics in the workplace
In this week’s Computer Weekly, we examine how biometrics technologies are transforming identity and access management. We analyse research that shows a mismatch between managerial expectations of generative AI and worker experience. And we look at how to assess the best hybrid cloud management tools. Read the issue now. Continue Reading
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News
05 Mar 2024
How PSA is reducing empty trips for trucking firms
The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading
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Definition
04 Mar 2024
ERP (enterprise resource planning)
ERP, or enterprise resource planning, is software designed to manage and integrate the functions of core business processes like finance, HR, supply chain and inventory management in a single system. Continue Reading
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04 Mar 2024
Managers want generative AI, but workers need more help getting to grips with it
Staff given artificial intelligence guidelines are more likely to experiment with the technology than those who are given none, according to a survey Continue Reading
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News
04 Mar 2024
Perverting course of justice and contempt of Parliament: a week in post-drama Post Office scandal
As another week in the post-drama Post Office scandal passes, Computer Weekly looks at some of the key moments Continue Reading
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Feature
04 Mar 2024
How AllSaints, L’Oreal and Deliveroo are using AI to improve CX
From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading
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News
04 Mar 2024
How ANZ organisations can address challenges in AI adoption
Pure Storage's global CTO Alex McMullan discusses the data and sustainability challenges in artificial intelligence adoption, which can be addressed by centralising datasets and focusing on data quality and management Continue Reading
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Feature
01 Mar 2024
6 benefits of omnichannel marketing
Omnichannel marketing shares data between interaction channels, like email and live chat, to improve CX. Key benefits include enhanced personalization and customer loyalty. Continue Reading
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News
01 Mar 2024
Google Cloud puts AI at centre of data analytics plans
Artificial intelligence will bridge the gap between structured and unstructured data, predicts Google Cloud’s Gerrit Kazmaier Continue Reading
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News
01 Mar 2024
IT leaders focus on enterprise software to drive cost savings
ERP and supply chain software are among the big-ticket investment areas in 2024, and managing these projects is a top priority Continue Reading
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News
01 Mar 2024
KC names Post Office staff he believes conspired to pervert the course of justice
Leading KC names Post Office staff he believes perverted the course of justice when crushing subpostmasters in court Continue Reading
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News
01 Mar 2024
MPs demand Fujitsu be ‘nailed down’ on financial promise to Post Office scandal victims
Select committee hears that government is talking to Fujitsu about its contribution towards the costs of the Horizon scandal but it is not yet negotiating Continue Reading
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News
01 Mar 2024
APAC firms bullish on IT spending
More than half of organisations plan to spend more on key areas such as cyber security, generative AI and cloud in a sign of growing optimism across the region Continue Reading
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Feature
29 Feb 2024
Augmented reality vs. virtual reality vs. mixed reality
Learn about AR vs. VR vs. MR as well as how companies in various industries are using these extended reality technologies to potentially improve their operations. Continue Reading
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Feature
29 Feb 2024
6 ways to improve order-to-cash with process mining
The order-to-cash process varies depending on the type of company, but improvement is almost always needed. Learn how process mining can identify areas for improvement. Continue Reading
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Tip
29 Feb 2024
Learn how HR can serve a critical change management role
HR leaders must be involved with planning change management from the beginning, as they are integral to ensuring its success. Learn more about HR's role in change management. Continue Reading
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News
29 Feb 2024
Government sets out research plans for 2024
Department for Science, Innovation and Technology highlights cyber security, artificial intelligence and telecoms as areas where it would like to build evidence and bridge knowledge gaps in current research Continue Reading
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News
29 Feb 2024
Windows 11: Not as big a priority in EMEA compared with North America
Survey shows that IT decision-makers are prioritising desktop productivity and PC refreshes this year, with more in the US prioritising spending on PCs and Windows 11 upgrades Continue Reading
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News
29 Feb 2024
Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt
The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading
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News
28 Feb 2024
Microsoft reinvents ERP into total enterprise integration
Microsoft is offering a complete one-stop shop of enterprise services from infrastructure through to remote worker powered by AI Continue Reading
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News
28 Feb 2024
IT leaders spend on cutting-edge to refactor legacy tech
Organisations carry around a huge amount of technical debt, which holds back innovation and limits application architectural decisions Continue Reading
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Feature
28 Feb 2024
8 ERP use cases to consider before buying an ERP system
Choosing the right ERP system requires considering a dizzying array of factors from company size to business goals. Here are eight common use cases that can simplify your research. Continue Reading
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News
28 Feb 2024
‘Pathetic’ Post Office spat detracts attention and fuels ‘disdain’ for authority
Former Post Office chair’s row with the government and Post Office cannot be allowed to deflect attention away from achieving justice and recompense for former subpostmasters Continue Reading
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Feature
28 Feb 2024
Broadcom’s VMware acquisition explained: The impact on your IT strategy
In this guide, we look at Broadcom’s acquisition of VMware and how it influences your IT desktop, server, cloud and supplier management strategies Continue Reading
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News
28 Feb 2024
UC finetunes tech strategy to support digital masterplan
The University of Canberra is scoping a new project to determine data, integration and multicloud strategies to support its long-term digital roadmap Continue Reading
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News
27 Feb 2024
How TeamViewer is charting its growth beyond remote connectivity
TeamViewer CEO Oliver Steil outlines the company’s efforts to build on its remote connectivity and control capabilities to support emerging use cases such as smart factories Continue Reading
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News
27 Feb 2024
Black Basta and Bl00dy ransomware gangs exploiting ConnectWise vulns
More ransomware gangs have been observed exploiting two dangerous vulnerabilities in ConnectWise ScreenConnect software, prompting new warnings for users to get patching Continue Reading
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Definition
27 Feb 2024
profit and loss statement (P&L)
A profit and loss statement (P&L), also called an income statement or statement of operations, is a financial report that shows a company's revenues, expenses and net profit or loss over a given period of time. Continue Reading
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News
27 Feb 2024
Government should face legal deadlines on paying Post Office victims
The government should face a legal deadline on paying Horizon scandal victims and unfair previous settlements should be reopened, MPs have been told - amid further boardroom controversy at the Post Office Continue Reading
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News
27 Feb 2024
Birmingham sets aside £25m for Oracle transformation
Council’s budget report shows that £5.3m is needed to continue support and manual intervention on troubled Oracle system Continue Reading
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News
27 Feb 2024
Executive interview: David Wong, Thomson Reuters
We speak to the chief product officer of Thomson Reuters about working with artificial intelligence and embedding Microsoft Copilot for Word Continue Reading
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Definition
27 Feb 2024
OpenSSL
OpenSSL is an open source cryptographic toolkit that facilitates secure communications between endpoints on a network. Continue Reading
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News
27 Feb 2024
Hycu uses AI to develop APIs for SaaS application backup
SaaS applications don’t usually come with built-in data protection, but Hycu plans to tackle that gap in the market with AI to generate the connectors needed to backup user data Continue Reading
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Feature
27 Feb 2024
Virtualising urban environments and smart cities with digital twins
As cities increasingly try to integrate smart features and applications into their operations, digital twins will become powerful enablers in designing and developing smart cities Continue Reading
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Definition
27 Feb 2024
ABC classification
ABC classification is a ranking system for identifying and grouping items in terms of how useful they are for achieving business goals. Continue Reading
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News
27 Feb 2024
Managers want generative AI, but workers need more help getting to grips with it
Staff given artificial intelligence guidelines are more likely to experiment with the technology than those who are given none, according to a survey Continue Reading
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News
27 Feb 2024
Microsoft president commits to Azure open platform for AI
Brad Smith sets out Microsoft’s ambitions to make Azure the best platform to host foundational AI models, and train and run AI applications Continue Reading
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E-Zine
27 Feb 2024
Microsoft’s ‘unfair’ cloud licensing under scrutiny
In this week’s Computer Weekly, we examine claims that Microsoft’s licensing policies are damaging competition in the cloud. Our latest buyer’s guide asks if hybrid cloud is now CIOs’ end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified communications market. Read the issue now. Continue Reading
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News
27 Feb 2024
Global telcos team up on large language models
Global Telco AI Alliance comprising telcos from Asia, Europe and the Middle East will form joint venture to build multilingual LLMs that are more attuned to telco domain Continue Reading
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Answer
26 Feb 2024
How does Microsoft 365 Copilot pricing and licensing work?
Getting access to Copilot for Microsoft 365 may be a simple process or almost completely unfeasible at this time, depending on the organization that wants to deploy it. Continue Reading
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News
26 Feb 2024
Government won’t rush to include Post Office Capture convictions in overturning legislation
The government said it does not yet have the 'right body of evidence' to include users of the Post Office's Capture software in Horizon compensation schemes and legislation to overturn convictions Continue Reading
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News
26 Feb 2024
Birmingham looks into reimplementing troubled Oracle ERP
City council audit committee meeting shows Birmingham City Council plans to follow Oracle best practices Continue Reading
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News
26 Feb 2024
Post Office scandal roundup: Fourth Estate in full throttle
January saw mainstream media take hold of the Post Office scandal, and while that first month saw much regurgitation of old news, February saw large media outlets take story forward Continue Reading
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Feature
26 Feb 2024
Netherlands formulates vision to address risks of GenAI
There are numerous risks and challenges associated with generative AI – which is why the Dutch government has formulated a vision document for its responsible and safe use in the Netherlands Continue Reading
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Blog Post
26 Feb 2024
NTT Docomo aims to accelerate expansion of Open RAN
NTT Docomo and NEC Corporation have used a presence at this year’s Mobile World Congress conference and exhibition to establish a joint venture company, OREX SAI Co, Ltd. (OREX SAI). The new ... Continue Reading
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News
23 Feb 2024
King Charles strips disgraced Post Office CEO of her CBE
Disgraced former Post Office CEO, central to the Horizon scandal, has her CBE formally stripped Continue Reading
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News
23 Feb 2024
Home Office signs tech and data sharing deal with Frontex
The UK’s deal with the EU border agency is intended to improve operational cooperation, and will expand British authorities’ access to technology and data that can be used to reduce small boat crossings of the English Channel Continue Reading
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Feature
23 Feb 2024
LLMs explained: A developer’s guide to getting started
A guide to help enterprise developers use large language models securely, efficiently and cost-effectively in their applications Continue Reading
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News
23 Feb 2024
CIO interview: Craig Donald, CIO, The Football Association
England men’s and women’s football teams have had a good few years – and like any successful organisation, they are supported by technology. We meet the IT chief behind football in England and Wales Continue Reading
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Definition
23 Feb 2024
supply chain management (SCM)
Supply chain management (SCM) is the optimization of a product's creation and flow from raw material sourcing to production, logistics and delivery to the final customer. Continue Reading
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Tip
22 Feb 2024
6 of the most common HR change management models
Following a change management model can help HR leaders ensure smoother transition at their organization. Learn some of the most common models and how HR applies them. Continue Reading
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News
22 Feb 2024
Stannah looks to enterprise cloud software to lift IT systems
Major project the keystone of new IT strategy to modernise systems and support growth Continue Reading
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Blog Post
22 Feb 2024
Workday Ireland study tour 2024
Workday followed the growing cadre of technology organisations taking the (arguably somewhat progressive) approach to media and analyst relations by hosting a study tour of its Dublin headquarters ... Continue Reading
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News
22 Feb 2024
Nvidia CEO sees shift in datacentres to ‘AI generation factories’
Jensen Huang used the company’s fourth-quarter earnings to discuss the massive growth in accelerated datacentre computing experienced by Nvidia Continue Reading
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News
21 Feb 2024
SITA enhances aviation SASE with automated multi-cloud networking service
Leading IT provider in the air transport industry announces strategic collaboration with multi-cloud networking firm to gain enhanced access to secure cloud-based offerings Continue Reading
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Blog Post
21 Feb 2024
Birmingham: There is a lesson for every CIO
A few years ago, Oracle announced a big win, when it was selected by Birmingham City Council to replace a heavily customised SAP system, which was originally implemented in 1999.Socitm advisory was ... Continue Reading
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News
21 Feb 2024
Co-op signs TCS deal for cloud-first push
The Co-operative Group has contracted IT service provider Tata Consultancy Services to support its move to a cloud-first IT environment Continue Reading
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News
21 Feb 2024
How Indian fintechs can address compliance issues
Fintechs will need to bolster their know-your-customer practices and establish self-regulatory mechanisms, among other measures, to address compliance issues that have come under the spotlight Continue Reading
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News
21 Feb 2024
Unisys investigating potential involvement in controversial Post Office system
IT supplier wants to get to the bottom of its role in the distribution of the Post Office’s controversial Capture software, linked to potential wrongful convictions Continue Reading
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Feature
20 Feb 2024
Learn how to create a succession plan for employees
Succession planning can help ensure business continuity and avoid employee turnover. Learn how to create a succession plan, including some best practices to follow. Continue Reading
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News
20 Feb 2024
Birmingham City Council needs a further £45m to fix ‘disastrous’ Oracle system
Birmingham City Council’s ERP system is failing to deliver an accurate ledger, which means finance staff have spent months manually entering cost centre data Continue Reading
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Tip
20 Feb 2024
Learn why ERP data quality is important
Poor data quality can negatively affect various aspects of a company's operations. Learn what causes poor data and some steps to take to ensure ERP data quality. Continue Reading
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News
20 Feb 2024
Telefónica, Matsuko launch holographic meeting experience
Telco and spatial computing firm to unveil holographic conferencing service to help users gain more effective communication and emotional connection in meetings Continue Reading
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News
20 Feb 2024
Uber CEO denies pricing algorithm uses ‘behavioural patterns’
Uber workers are concerned about what data is being used by the company’s algorithm to set variable pay and pricing levels after CEO Dara Khosrowshahi admits to using drivers’ ‘behavioural patterns’ Continue Reading
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News
20 Feb 2024
Vodafone teams with vcita to boost small business digital productivity
Telco and software management firm launch digital business management service intended for small businesses, replacing time-consuming and manual tasks with automated and digital services Continue Reading
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E-Zine
20 Feb 2024
Flying into cloud – EasyJet’s journey out of the datacentre to AI
In this week’s Computer Weekly, we find out how EasyJet fills an aircraft every 10 seconds while migrating to the cloud and introducing AI. There’s only 283 years to go until we have a diverse IT workforce – we find out why. And we examine how the UK anti-trust investigation into the cloud market could hit the big hyperscalers. Read the issue now. Continue Reading
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News
20 Feb 2024
Alibaba Cloud debuts Model Studio
Alibaba Cloud’s Model Studio provides access to its Qwen family of foundation models and other third-party models and a suite of tools to speed up training and deployment of large language models Continue Reading
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News
19 Feb 2024
UK government launches tech talent campaign
The Department for Science, Innovation and Technology is encouraging people to sign up to digital skills bootcamps as government-funded research reveals huge demand for entry-level and junior tech talent Continue Reading
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Blog Post
19 Feb 2024
Oxford Immune Algorithmics founder: Defining the split between human brains & AI
In resonance, response and respect of the Computer Weekly Developer Network’s recent and ongoing coverage of Large Language Models (LLMs) and the related work associated with building generative ... Continue Reading
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News
19 Feb 2024
Cradlepoint embedded IoT connects AI-driven sustainable intelligent waste system
Collaboration shows how cellular-connected artificial intelligence can support environmental sustainability through secure, scalable IoT connectivity that merges cellular technology with AI for optimal waste diversion and profitability Continue Reading
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News
19 Feb 2024
Controversial Post Office Capture system was developed in-house
Second controversial Post Office system was the work of developers in its own IT operation Continue Reading
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News
18 Feb 2024
Singapore to invest S$1bn in AI over five years
The funding will go towards compute, talent, and industry development to support Singapore’s national AI strategy Continue Reading
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News
16 Feb 2024
Vonage unveils network API availability
Comms platform provider announces network API availability, and claims first-to-market developer registration service to simplify network API access and adoption Continue Reading
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News
16 Feb 2024
Government awards £10m to medtech developers
The government has awarded £10m to eight technology companies to create innovative medical devices and bring them to market Continue Reading
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News
16 Feb 2024
Green IT: How Google’s cloud and AI tools are supporting a methane-tracking satellite project
Cloud and AI will help to analyse data from MethaneSAT, due to launch on a SpaceX Falcon 9 in March 2024 Continue Reading
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News
16 Feb 2024
Google claims AI advances with Gemini LLM
Code analysis, understanding large volumes of text and translating a language by learning from one read of a book are among the breakthroughs of Gemini 1.5 Continue Reading
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News
16 Feb 2024
Post Office IT insider and the software decision that lit the Horizon scandal
As the Post Office replaces its controversial Horizon software, a former Post Office IT executive describes disastrous mistakes of the past Continue Reading
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News
15 Feb 2024
Nokia intros first OT-compliant GenAI service for connected workers
Comms tech provider says it has become the first company to adapt GenAI large language model technology for operational environments Continue Reading
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News
15 Feb 2024
Alan Turing Institute hits ‘key milestone’ in AI strategy
The Alan Turing Institute reaffirms its commitment to addressing “grand challenges” in health, environment and security with the appointment of four new directors Continue Reading
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15 Feb 2024
Top IT predictions in APAC in 2024
Generative AI will continue to leave its mark on many areas in business and IT, along with other trends such as sustainability, cyber security and smart factories that are expected to shape the region’s technology landscape in 2024 Continue Reading
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News
14 Feb 2024
Microsoft: Nation-state hackers are exploiting ChatGPT
Threat actors from China, Iran, North Korea and Russia have all been probing use cases for generative AI service ChatGPT, but have yet to use such tools in a full-blown cyber attack Continue Reading
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News
14 Feb 2024
Microsoft patches two zero-days for Valentine’s Day
Two security feature bypasses impacting Microsoft SmartScreen are on the February Patch Tuesday docket, among more than 70 issues Continue Reading
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News
14 Feb 2024
Post Office CEO refused to meet government minister without her lawyer after 2015 Horizon report
Post Office statements on the Horizon system, whether to journalists or the government, were routinely carefully crafted by lawyers Continue Reading
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News
13 Feb 2024
How DBS is industrialising AI across its business
Southeast Asia’s biggest lender is building a strong data foundation and upskilling employees on data and artificial intelligence to realise its vision of becoming an AI-fuelled bank Continue Reading
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Tip
13 Feb 2024
Top 8 ERP implementation best practices
Deploying a new ERP system is a risky endeavor. Learn how to reduce the risk of failure and increase the odds for success with these eight tried-and-true best practices. Continue Reading