Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
29 May 2025
Wildix rolls out embedded agentic AI for UCaaS
UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments Continue Reading
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News
29 May 2025
Sapphire 2025: BASF evolves business with move to SAP S/4Hana
Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times Continue Reading
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News
11 Sep 2023
University of Glasgow launches Centre for data science and AI
Scottish university will apply artificial intelligence and data science to help solve some of the world's biggest challenges Continue Reading
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News
11 Sep 2023
Polish election questioned after Pegasus spyware used to smear opposition, investigation finds
Senate committee alerts prosecutors over potential crimes by public officials involved in purchasing Pegasus spyware used to monitor and smear political opponents Continue Reading
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News
11 Sep 2023
Salesforce and Zoom embrace ethical hackers. You should, too
Software companies Salesforce and Zoom discuss their successful bug bounty programmes, what they learned at a recent in-person hackathon in which they participated, and why others shouldn’t be scared of hackers Continue Reading
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News
11 Sep 2023
How Culture Amp is tapping generative AI
Australia’s Culture Amp is building a generative AI capability that summarises employee survey responses, automating a process that typically takes HR admins up to hundreds of hours to complete Continue Reading
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Feature
11 Sep 2023
Complexity challenges of pandemic hangover could lead to SaaS hysteria
The deployment of software-as-a-service applications during the Covid-19 pandemic has increased enterprise IT complexity Continue Reading
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Tip
08 Sep 2023
5 uses for IoT in field service management
IoT can benefit field service management in various ways. Learn about some of its applications in FSM, including inventory management and remote monitoring. Continue Reading
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News
08 Sep 2023
HSBC collaborates on hybrid quantum optimisation
The bank, which wants to be at the forefront of quantum computing, is looking at how it can manage collateral assets more efficiently Continue Reading
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Feature
08 Sep 2023
AI-powered cloud SIEM: Real-time threat intel boosts defences
Thanks to their advanced data analysis and predictive capabilities, AI and ML will be valuable protective tools going forward. Learn about the potential of AI-backed cloud SIEM technology Continue Reading
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News
08 Sep 2023
Executive interview: Richard Moulds, Amazon Braket
We speak to Richard Moulds, who heads up Amazon’s Braket quantum computing services, about how the technology is progressing Continue Reading
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News
08 Sep 2023
KPMG finds growing demand for emerging tech
KPMG’s latest global tech report reveals an increase in the number of businesses adopting emerging technologies Continue Reading
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Tip
07 Sep 2023
Is payroll part of HR? Learn where payroll belongs
Is payroll part of HR or finance? Learn what to consider when making the decision, including factors like HR staff's knowledge of labor laws and their software experience. Continue Reading
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News
07 Sep 2023
UK minister fails to reassure tech companies over encryption risk
Technology companies say reassurances by government ministers that they have no intention of weakening end-to-end encrypted communication services do not go far enough Continue Reading
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07 Sep 2023
Norwegian data privacy experts sound alarm over generative AI
Hundreds of millions of people embrace generative artificial intelligence, blissfully ignorant of what it’s doing to data privacy. Continue Reading
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07 Sep 2023
HR software and strategies to combat staff attrition
While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading
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E-Zine
07 Sep 2023
CW EMEA: The value of valuing people
In this month’s CW EMEA ezine, we look at HR software and strategies that can help combat staff attrition, find out how Finland’s and Sweden’s plans to join NATO have initiated activity in the Nordic cyber security sector already, consider the data privacy challenges associated with generative AI, and find out why it is important for companies to implement new cryptography standards now in preparation for quantum-safe communication. Read the issue now. Continue Reading
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News
07 Sep 2023
Government AI taskforce appoints new advisory board members
An initial progress report published by the Taskforce provides detail on new appointments to its external advisory board as well as rebrand to focus on “frontier” artificial intelligence Continue Reading
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News
07 Sep 2023
Duplicate waypoints root cause of Nats subsystem failover
Processing of waypoints that determine when a flight enters and leaves UK airspace caused the air traffic system to report a critical error Continue Reading
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News
07 Sep 2023
Microsoft finds Storm-0558 exploited crash dump to steal signing key
Microsoft has published new information on how the Chinese state threat actor Storm-0558 was able to exploit a rare race condition following a crash dump in order to acquire a consumer signing key Continue Reading
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News
07 Sep 2023
Mainframe remains a positive force among IT leaders
BMC’s annual survey of mainframe users finds there is continued demand, but some are concerned over DevOps tooling Continue Reading
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News
07 Sep 2023
Singapore taps Lidar and laser scanning in remote building inspections
With the 3D data generated reality capture technologies, detailed inspections can be conducted remotely, eliminating the need for inspectors from technical authorities to be present onsite Continue Reading
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News
06 Sep 2023
Saudi Arabian fintech gets Mastercard boost
Saudi-based fintechs could soon benefit from Mastercard's extensive payments network Continue Reading
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News
06 Sep 2023
Business leaders anxious over tech disruption
Although there is significant investment in AI, the rate of change is a concern for many business leaders Continue Reading
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Quiz
06 Sep 2023
10 blockchain quiz questions: Test your understanding
IT leaders are increasingly faced with learning how to implement blockchain in their organizations. Use this blockchain quiz to test your knowledge. Continue Reading
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News
06 Sep 2023
CIO interview: Cynthia Stoddard, Adobe
Adobe's IT chief is looking to build on its cloud migration with widespread adoption of AI, machine learning and robotic process automation – as well as low-code/no-code software development tools Continue Reading
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Feature
05 Sep 2023
Sales vs. account management: What's the difference?
Sales and account management teams work together to increase revenue. However, these roles have different goals, responsibilities, skills and relationship timeframes. Continue Reading
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Feature
05 Sep 2023
HPE storage comes with full IT stack, hybrid cloud and as a service
Storage profile: We look at HPE, its Alletra storage refresh, and Greenlake and the ways the company is re-branding as a full-stack provider across on-prem and hybrid cloud Continue Reading
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Feature
05 Sep 2023
Gearing up for the industrial metaverse
With the hype around the metaverse probably at an all-time low since the former Facebook invented it, it could be argued that its potential is at an all-time high. Where will this potential be exploited and though what tools? Continue Reading
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News
05 Sep 2023
Zoom looks to transcend AI hype with Companion
Collaboration and comms technology firm makes further addition to comms platform to help improve collaboration and productivity through generative AI-powered assistant Continue Reading
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News
05 Sep 2023
Executive interview: ManageEngine president Rajesh Ganesan on the ‘three Ws’ of digital change
Today's IT management model must assume that the workforce can operate from any workplace and use any workload with ease and security, as the security and service management software supplier explains Continue Reading
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News
05 Sep 2023
Researchers find flaw in Mend.io security platform
WithSecure’s research team uncovered an authentication flaw in an application security platform developed by Mend.io, which has now been fixed Continue Reading
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News
05 Sep 2023
Employees missing out on AI training and development
While businesses and employees see the benefit of artificial intelligence in the workplace, people are not being given the training they need Continue Reading
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News
05 Sep 2023
London Stock Exchange plans blockchain-based market
The London Stock Exchange plans to have a blockchain-based trading venue available in the next 12 months Continue Reading
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News
04 Sep 2023
TUC launches AI taskforce for workers’ rights and societal benefit
The Trades Union Congress has launched what it calls an AI ‘taskforce’ to draft an AI and Employment Bill, aimed at safeguarding workers’ rights, early in 2024 Continue Reading
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Blog Post
04 Sep 2023
Dremio: Understanding Apache Iceberg (the data lakehouse backbone)
This is a guest post for Computer Weekly Open Source Insider written by Alex Merced in his capacity as developer advocate (and data lakehouse evangelist) at Dremio - as explained here the Dremio ... Continue Reading
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Opinion
04 Sep 2023
Ethical perspectives on ChatGPT
In the final of three essays, Marc Steen uses ChatGPT as a case study for how to use different ethical perspectives, and practical steps people can take to start incorporating ethics into their projects Continue Reading
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Feature
04 Sep 2023
The challenges of integrating SaaS applications
SaaS has grown from a handful of applications to a vast market covering almost every type of business task. We look at the integration challenges Continue Reading
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News
01 Sep 2023
Zoom takes Notes to collaboration suite
Collaboration and comms technology firm unveils workspace technology to offer clean user experience that allows users to create agendas and notes while staying in core conferencing platform Continue Reading
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News
01 Sep 2023
Police Scotland five-year digital strategy approved
Police Scotland’s new strategy outlines how the force will approach and invest in its digital transformation over the next five years, but notes its ability to achieve its ambitions is subject to the availability of funding Continue Reading
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Blog Post
01 Sep 2023
The companies set to win using LLMs are the responsible ones
This is a guest blogpost by Triveni Gandhi, Responsible AI Lead, Dataiku Large Language Models (LLMs) including ChatGPT have seemingly moved from hype, to hot seat, to hazard. In the midst of the ... Continue Reading
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News
01 Sep 2023
Google Cloud eyes bigger market share with AI
Google Cloud CEO Thomas Kurian is confident the company’s generative AI capabilities will enable it to grow faster than the market and narrow the gap with rivals Continue Reading
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Feature
31 Aug 2023
10 examples of smart contracts on blockchain
Smart contracts are powerful tools for automating tasks on a blockchain. Read these use cases and understand the benefits and challenges IT leaders face during implementation. Continue Reading
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News
31 Aug 2023
Thousands of Klarna staff access ChatGPT Enterprise
Fintech unicorn Klarna has become an early adopter of the enterprise version of ChatGPT as it continues to focus on artificial intelligence Continue Reading
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News
31 Aug 2023
Home Office and MoD seeking new facial-recognition tech
The UK’s Defence and Security Accelerator is running a ‘market exploration’ exercise on behalf of the Home Office to identify new facial-recognition capabilities for security and policing bodies in the UK Continue Reading
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News
31 Aug 2023
Teams unbundled in European economic community
Following the European Commission’s antitrust investigation, the tech giant will offer cheaper Office 365 and Microsoft 365 suites without Teams Continue Reading
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Blog Post
31 Aug 2023
SaaS series - HYCU: Connecting SaaS entities
This is a guest post for the Computer Weekly Developer Network written by Andy Fernandez in his capacity as director of product management at Hycu Inc - a company known for its Data Protection ... Continue Reading
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News
31 Aug 2023
Cisco expands customer experience services portfolio
Lifecycle services technology launched to give businesses ability to align priorities with clear and measurable outcomes to ensure their technology investments support their business, technology and operational goals Continue Reading
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News
31 Aug 2023
GenAI outranks cloud as business IT strategic priority
Enterprise Strategy Group research on the use cases for generative AI shows it as strategic for corporate IT, with impacts on customer experience, software development and IT Ops Continue Reading
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News
31 Aug 2023
MPs say UK at real risk of falling behind on AI regulation
MPs in charge of scrutinising the UK government’s proposals for regulating artificial intelligence have warned that time is running out for the introduction of new AI legislation before 2025 Continue Reading
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Opinion
30 Aug 2023
Google builds Cameyo app virtualization into ChromeOS
Google removes a significant barrier to ChromeOS adoption by partnering with Cameyo to deliver Windows applications -- SaaS, legacy, custom or otherwise -- natively to Chromebooks. Continue Reading
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News
30 Aug 2023
8x8 adds to AI self-service capabilities with voice interactions for customer assistant
Open beta programme sees launch of service based on conversational artificial intelligence designed to allow contact centre customers to add voice self-service capabilities Continue Reading
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Tip
30 Aug 2023
6 benefits of a learning management system
A learning management system can support employee upskilling and reskilling, among other benefits. Learn more about how an LMS can help companies improve employee learning. Continue Reading
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Definition
30 Aug 2023
talent management software (TM software)
Talent management software is technology that human resource management professionals use to manage employees as a competitive advantage. Continue Reading
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News
30 Aug 2023
NCSC warns over possible AI prompt injection attacks
The UK’s NCSC says it sees alarming potential for so-called prompt injection attacks driven by the large language models that power AI chatbots Continue Reading
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News
30 Aug 2023
July sees huge jump in open banking payments
The number of open banking payments in the UK have doubled over the past year, according to latest figures Continue Reading
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News
30 Aug 2023
Met police data platform deployed with data protection issues
Met Police deploys integrated record management system despite data protection ‘compliance issues' that would inhibit its ability to retrieve data, meet its statutory logging requirements, and respond to subject access requests Continue Reading
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News
30 Aug 2023
Zurich Insurance slashes ServiceNow application development time
Insurance giant cuts time it takes to complete development of ServiceNow applications by days Continue Reading
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News
30 Aug 2023
Google Cloud ups ante in generative AI
Google CEO Sundar Pichai kicked off Google Cloud Next 2023 by underscoring the company’s efforts to make generative AI tools more accessible to businesses and workers Continue Reading
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Definition
29 Aug 2023
customer satisfaction (CSAT)
Customer satisfaction (CSAT) is a measure of the degree to which a product or service meets customer expectations. Continue Reading
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Definition
29 Aug 2023
HR help desk
HR help desk refers to a central source of information employees can consult about human resource questions. Continue Reading
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News
29 Aug 2023
Nats resorts to fail-safe manual process after technical hitch
Just a few hours of manual processing has resulted in a massive backlog in flights Continue Reading
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Tip
29 Aug 2023
10 sales enablement best practices
A proper sales enablement strategy can help businesses improve revenue, training for sales teams and overall CX. And, with the right tools, teams can become more efficient. Continue Reading
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Tip
29 Aug 2023
The CIO's role in strengthening cybersecurity
To effectively tackle security risks, organizations should proactively address the complexities of information security. Learn how CIOs can play a key role in cybersecurity. Continue Reading
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Tip
25 Aug 2023
6 benefits of field service management software
6 benefits of field service management software Continue Reading
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Blog Post
24 Aug 2023
How can YOU influence the future of UK AI Regulation?
Ultimately the best enforcer is an informed and demanding customer base. We should be careful not to create an additional hurdle just for AI. Data that is under copyright, personal data or state ... Continue Reading
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News
24 Aug 2023
Google bets on AI-backed cyber controls for Workspace users
Zero-trust and digital sovereignty controls are the focus of a series of enhancements being made for Google Workspace users Continue Reading
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Blog Post
24 Aug 2023
CIO perceptions of vendor AI marketing
With all the recent press coverage, it's not surprising to see IT vendors clamouring to message around their AI creds. In a survey by Freeform Dynamics and the CIO WaterCooler, a bunch of IT ... Continue Reading
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Definition
24 Aug 2023
RSAT (Remote Server Administration Tools)
RSAT (Remote Server Administration Tools) refers to a set of tools from Microsoft that enable IT administrators to remotely manage roles and features in Windows Server from a computer that is running Windows 11, Windows 10 or Windows 7 Service Pack 1. Continue Reading
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News
24 Aug 2023
Bletchley Park to host UK government AI safety summit
An international collaboration event on artificial intelligence safety is being run at the site that was home to the world’s first programmable computer Continue Reading
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News
24 Aug 2023
NHS SBS to launch £1.5bn digital workplace solutions framework
NHS Shared Business Services is planning on a second iteration of its digital workplace solutions framework before the current one expires in August 2024 Continue Reading
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News
24 Aug 2023
Accelerated datacentre computing propels record Nvidia revenue
GPU company Nvidia has seen record growth, driven by demand for AI acceleration in datacentres Continue Reading
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News
24 Aug 2023
AWS debuts Dedicated Local Zones with Singapore government as first customer
The new offering will be fully managed by AWS, built for exclusive use by a customer or community, and placed in a customer-specified location or datacentre Continue Reading
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News
23 Aug 2023
Inside Micron Singapore’s sustainability journey
The chipmaker has been doubling down on sustainability efforts in Singapore by tapping solar power, recycling water and waste, as well as treating greenhouse gases, in a bid to achieve net zero by 2050 Continue Reading
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Tip
23 Aug 2023
ERP vs. accounting software: What are the differences?
A financial management system helps organizations efficiently record and report financial information. Discover how accounting software differs from ERP. Continue Reading
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Definition
23 Aug 2023
Extended Binary Coded Decimal Interchange Code (EBCDIC)
Extended Binary Coded Decimal Interchange Code (EBCDIC) is an eight-bit encoding scheme that standardizes how alphanumeric characters, punctuation and other symbols are interpreted by a computer's operating system (OS) and applications. Continue Reading
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News
23 Aug 2023
Kura rolls out Avaya Enterprise Cloud to transform customer experience
UK’s largest independent outsourcer replaces five legacy systems to deliver lower TCO, advanced contact centre features on-demand, scalability and external platform integration Continue Reading
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News
23 Aug 2023
Six subpostmaster appeals to be heard in Scottish court
Scottish court will hear appeals against the convictions of six former subpostmasters based on evidence from a Post Office computer system Continue Reading
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News
23 Aug 2023
VMware works with Nvidia to deliver generative AI cloud
The two companies are collaborating on a platform that uses Nvidia GPUs and VMware cloud infrastructure Continue Reading
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News
23 Aug 2023
Cameyo offers Windows apps delivery on Chrome devices
The company claims access to Windows and Linux apps without the need to install desktop virtualisation infrastructure and VPNs Continue Reading
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News
23 Aug 2023
Enterprise elevated in Zoom Q2
Collaboration and communications technology provider releases second-quarter results showing steady increase in total revenue and significant rise in enterprise revenue Continue Reading
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Definition
23 Aug 2023
What is brand recognition?
Brand recognition is the extent to which a consumer can correctly identify a particular product or service just by viewing the product or service's logo, tagline, packaging or advertising campaign. Continue Reading
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Definition
22 Aug 2023
Microsoft SCOM (System Center Operations Manager)
Microsoft SCOM (System Center Operations Manager) is a set of tools for infrastructure monitoring and application performance management. Continue Reading
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Definition
22 Aug 2023
Unified Modeling Language (UML)
Unified Modeling Language (UML) is a standard notation for modeling real-world objects as a first step in designing an object-oriented system. Continue Reading
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News
22 Aug 2023
Met Police data platform £64m over budget
A freedom of information request has revealed that the Met’s Connect integrated record management system is running tens of millions over budget, and has already generated more than 25,000 support requests so far Continue Reading
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News
22 Aug 2023
IBM uses generative AI to modernise mainframe Cobol
In combination with code discovery, IBM plans to offer artificial intelligence-based Cobol to Java application modernisation Continue Reading
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Opinion
22 Aug 2023
Alternative perspectives: relational and virtue ethics in tech
In the second of three essays, Marc Steen explores the benefits of grounding ethical considerations in an understanding of social and power dynamics, and how relational and virtue ethics can help Continue Reading
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E-Zine
22 Aug 2023
Can low code/no code ease developer skills shortages?
In this week’s Computer Weekly, organisations are increasingly turning to low-code/no-code tools to enable “citizen developers” among staff – can this help to ease software developer skills shortages? SAP says it will restrict availability of its advanced AI capabilities – we examine the implications. And we go behind the scenes of the University of East Anglia’s digital transformation plans. Read the issue now. Continue Reading
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News
21 Aug 2023
Red Hat CEO on AI moves and source code kerfuffle
Matt Hicks talks up Red Hat’s efforts to support generative AI adoption through OpenShift AI and weighs in on the issues surrounding the company’s decision to limit access to RHEL source code Continue Reading
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Definition
21 Aug 2023
Exchange Web Services (EWS)
Microsoft Exchange Web Services (EWS) is an application program interface (API) that lets applications access items in a Microsoft Exchange email mailbox, such as calendars, contacts, and messages. Continue Reading
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21 Aug 2023
Why low code/no code opens doors but no panacea for skills shortages
Citizen development is not without risk, but it has a bright future in the enterprise, especially as a way to handle skills gaps. Continue Reading
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Definition
21 Aug 2023
Microsoft Windows Background Intelligent Transfer Service (BITS)
Microsoft Windows Background Intelligent Transfer Service (BITS) is a service in Microsoft Windows operating systems (OSes) that allows download from and upload of files to Hypertext Transfer Protocol (HTTP) web servers and Server Message Block (SMB) file servers. Continue Reading
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Feature
21 Aug 2023
How to enable a positive software developer experience
Businesses are growing in-house software development expertise to deliver technology-powered initiatives – developer experience is key to success Continue Reading
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Feature
18 Aug 2023
How sales teams can use generative AI
Sales teams can use generative AI to create personalized content, coach sales reps and improve forecasting. However, risks include data protection and a lack of empathy. Continue Reading
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News
18 Aug 2023
Europe’s fastest supercomputer trains large language models in Finland
Much of the innovation in natural language processing comes from large enterprises in the US, resulting in proprietary technology with a bias towards English. One consortium in Finland decided to change the game Continue Reading
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News
18 Aug 2023
BSI launches sustainability-focused startup accelerator
Startups selected to participate in the BSI and Cambridge Institute of Sustainability Leadership’s joint sustainability startup accelerator are working in a diverse range of areas and using a variety of technologies to positively affect society Continue Reading
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News
18 Aug 2023
More than 400 Liberty Global IT staff move to Infosys as part of €1.5bn contract
TV and broadband giant outsources the build and operation of its entertainment and connectivity platforms to Indian supplier in five year deal Continue Reading
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Tip
18 Aug 2023
How to perform an Azure Virtual Desktop (AVD) migration
An Azure Virtual Desktop migration begins in the planning stages, which should entail weighing the options for moving to AVD, including alternatives to direct migration. Continue Reading
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18 Aug 2023
Backup in the age of cloud
The 3-2-1 backup strategy remains relevant in the cloud era, giving rise to hybrid approaches that combine on-premise and cloud backups to minimise data loss Continue Reading
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News
18 Aug 2023
MongoDB secures IRAP certification
MongoDB’s certification from Australia’s Information Security Registered Assessor Program will pave the way for federal government agencies to use its Atlas database service for protected workloads Continue Reading
