Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
12 Feb 2025
AI at Leap 2025: Huge potential but a threat to the fabric of society?
Thought leaders in artificial intelligence gathered at Saudi Arabia’s Leap 2025 tech show to set out the next steps for enterprise AI and agentic AI, but also AI’s potential danger to human society Continue Reading
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News
11 Feb 2025
Saudi puts $15bn into AI as experts debate next steps
The kingdom’s Leap 2025 tech show is the backdrop for huge investment, plus debate over the future of artificial intelligence as a productivity tool but which can also potentially undermine human society Continue Reading
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News
30 Aug 2023
Met police data platform deployed with data protection issues
Met Police deploys integrated record management system despite data protection ‘compliance issues' that would inhibit its ability to retrieve data, meet its statutory logging requirements, and respond to subject access requests Continue Reading
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News
30 Aug 2023
Zurich Insurance slashes ServiceNow application development time
Insurance giant cuts time it takes to complete development of ServiceNow applications by days Continue Reading
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News
30 Aug 2023
Google Cloud ups ante in generative AI
Google CEO Sundar Pichai kicked off Google Cloud Next 2023 by underscoring the company’s efforts to make generative AI tools more accessible to businesses and workers Continue Reading
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Definition
29 Aug 2023
customer satisfaction (CSAT)
Customer satisfaction (CSAT) is a measure of the degree to which a product or service meets customer expectations. Continue Reading
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Definition
29 Aug 2023
HR help desk
HR help desk refers to a central source of information employees can consult about human resource questions. Continue Reading
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News
29 Aug 2023
Nats resorts to fail-safe manual process after technical hitch
Just a few hours of manual processing has resulted in a massive backlog in flights Continue Reading
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Tip
29 Aug 2023
The CIO's role in strengthening cybersecurity
To effectively tackle security risks, organizations should proactively address the complexities of information security. Learn how CIOs can play a key role in cybersecurity. Continue Reading
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Tip
29 Aug 2023
10 sales enablement best practices
A proper sales enablement strategy can help businesses improve revenue, training for sales teams and overall CX. And, with the right tools, teams can become more efficient. Continue Reading
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Tip
25 Aug 2023
6 benefits of field service management software
6 benefits of field service management software Continue Reading
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Blog Post
24 Aug 2023
How can YOU influence the future of UK AI Regulation?
Ultimately the best enforcer is an informed and demanding customer base. We should be careful not to create an additional hurdle just for AI. Data that is under copyright, personal data or state ... Continue Reading
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News
24 Aug 2023
Google bets on AI-backed cyber controls for Workspace users
Zero-trust and digital sovereignty controls are the focus of a series of enhancements being made for Google Workspace users Continue Reading
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Blog Post
24 Aug 2023
CIO perceptions of vendor AI marketing
With all the recent press coverage, it's not surprising to see IT vendors clamouring to message around their AI creds. In a survey by Freeform Dynamics and the CIO WaterCooler, a bunch of IT ... Continue Reading
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Definition
24 Aug 2023
RSAT (Remote Server Administration Tools)
RSAT (Remote Server Administration Tools) refers to a set of tools from Microsoft that enable IT administrators to remotely manage roles and features in Windows Server from a computer that is running Windows 11, Windows 10 or Windows 7 Service Pack 1. Continue Reading
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News
24 Aug 2023
Bletchley Park to host UK government AI safety summit
An international collaboration event on artificial intelligence safety is being run at the site that was home to the world’s first programmable computer Continue Reading
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News
24 Aug 2023
NHS SBS to launch £1.5bn digital workplace solutions framework
NHS Shared Business Services is planning on a second iteration of its digital workplace solutions framework before the current one expires in August 2024 Continue Reading
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News
24 Aug 2023
Accelerated datacentre computing propels record Nvidia revenue
GPU company Nvidia has seen record growth, driven by demand for AI acceleration in datacentres Continue Reading
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News
24 Aug 2023
AWS debuts Dedicated Local Zones with Singapore government as first customer
The new offering will be fully managed by AWS, built for exclusive use by a customer or community, and placed in a customer-specified location or datacentre Continue Reading
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News
23 Aug 2023
Inside Micron Singapore’s sustainability journey
The chipmaker has been doubling down on sustainability efforts in Singapore by tapping solar power, recycling water and waste, as well as treating greenhouse gases, in a bid to achieve net zero by 2050 Continue Reading
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Tip
23 Aug 2023
ERP vs. accounting software: What are the differences?
A financial management system helps organizations efficiently record and report financial information. Discover how accounting software differs from ERP. Continue Reading
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Definition
23 Aug 2023
Extended Binary Coded Decimal Interchange Code (EBCDIC)
Extended Binary Coded Decimal Interchange Code (EBCDIC) is an eight-bit encoding scheme that standardizes how alphanumeric characters, punctuation and other symbols are interpreted by a computer's operating system (OS) and applications. Continue Reading
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News
23 Aug 2023
Kura rolls out Avaya Enterprise Cloud to transform customer experience
UK’s largest independent outsourcer replaces five legacy systems to deliver lower TCO, advanced contact centre features on-demand, scalability and external platform integration Continue Reading
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News
23 Aug 2023
Six subpostmaster appeals to be heard in Scottish court
Scottish court will hear appeals against the convictions of six former subpostmasters based on evidence from a Post Office computer system Continue Reading
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News
23 Aug 2023
VMware works with Nvidia to deliver generative AI cloud
The two companies are collaborating on a platform that uses Nvidia GPUs and VMware cloud infrastructure Continue Reading
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News
23 Aug 2023
Cameyo offers Windows apps delivery on Chrome devices
The company claims access to Windows and Linux apps without the need to install desktop virtualisation infrastructure and VPNs Continue Reading
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News
23 Aug 2023
Enterprise elevated in Zoom Q2
Collaboration and communications technology provider releases second-quarter results showing steady increase in total revenue and significant rise in enterprise revenue Continue Reading
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Definition
23 Aug 2023
What is brand recognition?
Brand recognition is the extent to which a consumer can correctly identify a particular product or service just by viewing the product or service's logo, tagline, packaging or advertising campaign. Continue Reading
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Definition
22 Aug 2023
Microsoft SCOM (System Center Operations Manager)
Microsoft SCOM (System Center Operations Manager) is a set of tools for infrastructure monitoring and application performance management. Continue Reading
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Definition
22 Aug 2023
Unified Modeling Language (UML)
Unified Modeling Language (UML) is a standard notation for modeling real-world objects as a first step in designing an object-oriented system. Continue Reading
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News
22 Aug 2023
Met Police data platform £64m over budget
A freedom of information request has revealed that the Met’s Connect integrated record management system is running tens of millions over budget, and has already generated more than 25,000 support requests so far Continue Reading
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News
22 Aug 2023
IBM uses generative AI to modernise mainframe Cobol
In combination with code discovery, IBM plans to offer artificial intelligence-based Cobol to Java application modernisation Continue Reading
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Opinion
22 Aug 2023
Alternative perspectives: relational and virtue ethics in tech
In the second of three essays, Marc Steen explores the benefits of grounding ethical considerations in an understanding of social and power dynamics, and how relational and virtue ethics can help Continue Reading
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E-Zine
22 Aug 2023
Can low code/no code ease developer skills shortages?
In this week’s Computer Weekly, organisations are increasingly turning to low-code/no-code tools to enable “citizen developers” among staff – can this help to ease software developer skills shortages? SAP says it will restrict availability of its advanced AI capabilities – we examine the implications. And we go behind the scenes of the University of East Anglia’s digital transformation plans. Read the issue now. Continue Reading
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News
21 Aug 2023
Red Hat CEO on AI moves and source code kerfuffle
Matt Hicks talks up Red Hat’s efforts to support generative AI adoption through OpenShift AI and weighs in on the issues surrounding the company’s decision to limit access to RHEL source code Continue Reading
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Definition
21 Aug 2023
Exchange Web Services (EWS)
Microsoft Exchange Web Services (EWS) is an application program interface (API) that lets applications access items in a Microsoft Exchange email mailbox, such as calendars, contacts, and messages. Continue Reading
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21 Aug 2023
Why low code/no code opens doors but no panacea for skills shortages
Citizen development is not without risk, but it has a bright future in the enterprise, especially as a way to handle skills gaps. Continue Reading
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Definition
21 Aug 2023
Microsoft Windows Background Intelligent Transfer Service (BITS)
Microsoft Windows Background Intelligent Transfer Service (BITS) is a service in Microsoft Windows operating systems (OSes) that allows download from and upload of files to Hypertext Transfer Protocol (HTTP) web servers and Server Message Block (SMB) file servers. Continue Reading
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Feature
21 Aug 2023
How to enable a positive software developer experience
Businesses are growing in-house software development expertise to deliver technology-powered initiatives – developer experience is key to success Continue Reading
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Feature
18 Aug 2023
How sales teams can use generative AI
Sales teams can use generative AI to create personalized content, coach sales reps and improve forecasting. However, risks include data protection and a lack of empathy. Continue Reading
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News
18 Aug 2023
Europe’s fastest supercomputer trains large language models in Finland
Much of the innovation in natural language processing comes from large enterprises in the US, resulting in proprietary technology with a bias towards English. One consortium in Finland decided to change the game Continue Reading
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News
18 Aug 2023
BSI launches sustainability-focused startup accelerator
Startups selected to participate in the BSI and Cambridge Institute of Sustainability Leadership’s joint sustainability startup accelerator are working in a diverse range of areas and using a variety of technologies to positively affect society Continue Reading
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News
18 Aug 2023
More than 400 Liberty Global IT staff move to Infosys as part of €1.5bn contract
TV and broadband giant outsources the build and operation of its entertainment and connectivity platforms to Indian supplier in five year deal Continue Reading
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Tip
18 Aug 2023
How to perform an Azure Virtual Desktop (AVD) migration
An Azure Virtual Desktop migration begins in the planning stages, which should entail weighing the options for moving to AVD, including alternatives to direct migration. Continue Reading
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18 Aug 2023
Backup in the age of cloud
The 3-2-1 backup strategy remains relevant in the cloud era, giving rise to hybrid approaches that combine on-premise and cloud backups to minimise data loss Continue Reading
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News
18 Aug 2023
MongoDB secures IRAP certification
MongoDB’s certification from Australia’s Information Security Registered Assessor Program will pave the way for federal government agencies to use its Atlas database service for protected workloads Continue Reading
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Feature
17 Aug 2023
Why HR compliance is important and 5 best practices
HR leaders must ensure their companies are following applicable laws so their organizations can avoid fines and potential lawsuits. Learn more about why HR compliance is important. Continue Reading
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News
17 Aug 2023
Researchers demo fake airplane mode exploit that tricks iPhone users
Exploit chain that tricks a victim into believing their iOS device is offline in airplane mode when it is not could open the door to grave privacy concerns Continue Reading
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News
17 Aug 2023
NUHS taps LLM to boost productivity, patient care
Healthcare professionals at Singapore’s National University Health System can now summarise patient case notes and predict patient healthcare journeys using a large language model trained by a supercomputer Continue Reading
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News
17 Aug 2023
MP calls for review of computer evidence rule which led to subpostmasters being wrongly convicted
MP writes to minister in charge of courts requesting he looks at the controversial rules on the use of computer evidence in court Continue Reading
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News
17 Aug 2023
Carlsberg turns tap on massive global SASE deployment
Global brewer addresses strategic IT challenges at scale, improving application delivery, modernising network security capabilities and standardising IT service delivery across more than 200 locations and 25,000 remote users Continue Reading
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News
16 Aug 2023
AI is the most hyped technology of 2023
Gartner's 2023 hype cycle puts generative AI at the peak of inflated expectations in its latest analysis of emerging tech trends Continue Reading
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News
16 Aug 2023
Accenture’s Brussels AI lab to focus on European public sector and health
Accenture will use its Brussels AI lab to test AI and generative AI's application in the European public sector Continue Reading
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Definition
15 Aug 2023
C++
C++ is an object-oriented programming (OOP) language that is viewed by many as the best language for creating large-scale applications. C++ is a superset of the C language. Continue Reading
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Tip
15 Aug 2023
6 features to look for in field service management software
Company leaders should make sure their field service management software includes some important features. Learn what to look for, including mobile access. Continue Reading
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News
15 Aug 2023
London calling as Zoom opens hub heralding new era of modern work
Communications tech provider makes latest evolutionary step having gained reputation as breakthrough pandemic collaboration company, opening doors on hub in UK capital to support hybrid ways of working Continue Reading
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News
15 Aug 2023
Manchester United begins Extreme approach to upgraded Wi-Fi
Just a year after becoming football club’s official Wi-Fi network solutions and Wi-Fi analytics provider, cloud networking services provider kicks off new season with upgraded wireless infrastructure for the Red Devils Continue Reading
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News
15 Aug 2023
Nutanix GPT-in-a-Box aims hyper-converged at AI/ML use cases
Nutanix targets a pre-configured bundle of AI/ML and GPT software with hyper-converged infrastructure and GPT to help organisations safely take advantage of learning networks Continue Reading
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Feature
15 Aug 2023
Benefits and challenges of using chatbots in HR
Chatbots may save HR professionals' time, but using them can bring some challenges if HR leaders don't plan for those problems. Learn more about the benefits and drawbacks. Continue Reading
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Tip
15 Aug 2023
Top 4 information security strategy essentials CIOs need
Right now, hackers are targeting your organization. Fight back by learning how CIOs can create a resilient and strong information security foundation. Continue Reading
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News
15 Aug 2023
TSB and Fintech Scotland lab open for applications
High street bank opens applications to its latest fintech programme in partnership with Fintech Scotland Continue Reading
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News
14 Aug 2023
How Qualtrics is driving experience management
Qualtrics’ global and regional leaders outline the company’s product directions, including its work in AI, its traction in the region and the future of experience management Continue Reading
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News
14 Aug 2023
Managers need to assess jobs as AI evolves in workplace
Advances in AI will mean business leaders need to rethink how they organise and motivate their employees Continue Reading
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News
14 Aug 2023
Network Rail uses Google AI to assess trackside biodiversity
The rail network company has worked with London Zoo to monitor trackside bird and bat activity Continue Reading
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Blog Post
14 Aug 2023
What to expect from Open Source Summit Europe 2023
Just for a (welcome) change, the Computer Weekly Open Source Insider team is not off to San Francisco, Las Vegas, Barcelona, Boston or London’s glittering ExCeL centre, this time it’s Bilbao. The ... Continue Reading
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Feature
13 Aug 2023
Tips for improving software developer productivity
Developers tend to enjoy solving problems and coding, but only with the right tooling can they produce their best work Continue Reading
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Blog Post
12 Aug 2023
Confluent - don’t blink, stream in sync with Apache Flink
Data streaming company Confluent has billowed new functionalities upwards into its Confluent Cloud platform. The new capabilities are designed to provide confidence that data is trustworthy and ... Continue Reading
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Opinion
11 Aug 2023
Why technology jobs are proving resilient
The clamour for technology professionals has become less frenetic in recent months but demand for IT skills remains high Continue Reading
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News
11 Aug 2023
IBM says all the building blocks for analogue AI are in place
Analogue electronics promises a more efficient way to train AI systems than computers that rely on zeros and ones Continue Reading
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News
11 Aug 2023
Voxnube, Altigen unite for cloud-based Microsoft Teams phone systems in Europe
Partnership to combine voice offerings with multi-channel intelligent routing expertise to allow European enterprises to use Microsoft service as primary communications and collaboration platform Continue Reading
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News
11 Aug 2023
Biden administration bans investment in Chinese high tech
Executive Order prohibits investment firms from supporting Chinese firms specialising in AI, quantum and advanced semiconductors Continue Reading
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Blog Post
11 Aug 2023
What to expect from Current 2023
Hosted by Confluent, Current 2023 is all about data streaming. Respectfully not even putting its company name in the title of the event to show deference and honour to the open source mantra that ... Continue Reading
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Blog Post
11 Aug 2023
The rise of AI in enterprise software
As large language models become embedded in enterprise software, CIOs will likely face a brick wall of resistance from internal stakeholders concerned about sharing confidential data and data ... Continue Reading
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Definition
10 Aug 2023
content personalization
Content personalization is a branding and marketing strategy in which webpages, email and other forms of content are tailored to match the characteristics, preferences or behaviors of individual users. Continue Reading
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News
10 Aug 2023
USDM Life Sciences grants Cloud Assurance Certification to PTC AR design kit
As it ramps up its foray into immersive technologies, engineering tech company sees AR development kit gain certification from compliance firm, allowing users to generate audit-ready documents to serve as regulatory evidence Continue Reading
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News
10 Aug 2023
Implications of SAP Rise premium strategy
SAP dropped a bombshell during its second-quarter 2023 results call that will negatively impact those using S/4Hana on-premise or through a hosted service provider Continue Reading
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News
10 Aug 2023
Cisco: Hybrid work needs to get better
Cisco’s head of collaboration and security talks up the state of hybrid work and calls for organisations to create magnets rather than mandates for workers to collaborate in the workplace Continue Reading
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Guest Post
09 Aug 2023
Why businesses should prioritize customer retention
Proper customer retention can help businesses grow, save money and better understand consumers. Its benefits can lead to better customer experiences and greater business success. Continue Reading
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News
09 Aug 2023
AI interview: Krystal Kauffman, lead organiser, Turkopticon
Remote Mechanical Turk workers are responsible for training artificial intelligence algorithms and completing other data-related business processes - we hear about the workplace issues they face Continue Reading
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News
09 Aug 2023
Microsoft addresses Office vulnerability attacked by Russian spooks in latest update
Microsoft has issued fixes for over 70 vulnerabilities in its August Patch Tuesday drop, including remedies for CVE-2023-36884, which was disclosed without a fix in July and has been the subject of Kremlin-backed cyber attacks Continue Reading
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News
09 Aug 2023
Sourcewell awards Avaya unified communications and contact centre contract
Leading purchasing consortium selects customer experience technology provider for unified communications and contact centre contract covering government, education and non-profit organisations Continue Reading
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Feature
08 Aug 2023
5 common technology challenges in human resource management
Technology has improved some aspects of human resource management but brought new problems as well. Learn some of the most common tech challenges in human resource management. Continue Reading
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Podcast
08 Aug 2023
Podcast: File synchronisation benefits and use cases
If you’ve got the bandwidth and you need to share files or even synchronise virtual desktops, file synchronisation is worth a look. That’s the view of Peer Software CEO Jimmy Tan Continue Reading
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Tip
08 Aug 2023
What does it mean to be customer obsessed?
Customer obsession can boost a brand's reputation and profits. But it requires C-suite dedication to CX, high levels of personalization and a positive employee experience. Continue Reading
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News
08 Aug 2023
Pentland Brands marshals Google BigQuery to improve customer insight
The name behind Speedo, Berghaus, Canterbury of New Zealand and Kickers turns to Google BigQuery to improve customer data understanding Continue Reading
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E-Zine
08 Aug 2023
CW EMEA: Aalto University – where ideas take off
In this issue of CW EMEA, we look at the startup scene in Finland. Helsinki’s status as a prominent tech breeding ground is well established, with an alumnus contingent that includes Rovio, Supercell, ICEYE and the world-renowned Slush event. Every startup needs a starting place, however, and for many Finnish innovators, their stories began at Aalto University. We also look at how the Gulf region is seeing some of the heaviest investments in the latest technology as countries diversify their economies to reduce reliance on oil. Read the issue now. Continue Reading
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News
08 Aug 2023
Workplace monitoring needs worker consent, says select committee
Employers looking to monitor their employees through connected devices should only to so with the consent of those affected due to negative impacts such surveillance can have on work intensification and mental health Continue Reading
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News
08 Aug 2023
Blundstone taps Microsoft Dynamics 365 in ERP refresh
Iconic footwear company has migrated its legacy ERP system to Dynamics 365 to support the demands of its growing business Continue Reading
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08 Aug 2023
Buyer’s guide to developer experience – part 1 of 3: How to improve developer productivity
A good software developer experience is something team leaders and project managers should strive for if they are to get the best out of their teams. Continue Reading
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E-Zine
08 Aug 2023
How to improve developer productivity
In this week’s Computer Weekly, our latest buyer’s guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what’s standing in the way of ethnic minorities making it to the top. And Goldman Sachs’ CDO tells us how a ‘tech-nerd’ built a career in financial IT. Read the issue now. Continue Reading
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News
07 Aug 2023
NHS trust suspends two governors as whistleblower email dispute continues
Governors at an NHS trust have been suspended after asking questions about emails used to bring a General Medical Council investigation against a whistleblower Continue Reading
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Feature
07 Aug 2023
How to boost developer productivity
A good software developer experience is something team leaders and project managers should strive for if they are to get the best out of their teams Continue Reading
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Definition
04 Aug 2023
executive dashboard
An executive dashboard is a computer interface that displays the key performance indicators (KPIs) that corporate officers need to effectively run an enterprise. Continue Reading
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News
04 Aug 2023
SAP called out by German user group for Rise U-turn
German SAP user group Deutschsprachige SAP-Anwendergruppe calls on SAP for clarity around on-premise S/4Hana product enhancements Continue Reading
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News
04 Aug 2023
VMware Cloud on AWS expands to Melbourne cloud region
MLC Life Insurance is tapping the VMware Cloud on AWS service in the AWS Melbourne cloud region to exit its datacentre and reduce technology costs Continue Reading
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News
04 Aug 2023
Amazon CEO cites enterprise shift in cloud spending priorities for upbeat Q2 results
After a succession of downbeat quarterly results, Amazon's Q2 figures suggest a return to form Continue Reading
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Feature
04 Aug 2023
Zoom eyes up European opportunities
Zoom boasts a range of communications and collaboration products, and this portfolio is evolving into a broader-based business platform of interest to the enterprise market, with Europe set to be centre stage in this evolution Continue Reading
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News
04 Aug 2023
Biden’s SBOM mandate a ‘shot heard around the world’, report says
Two years and three months after Joe Biden mandated new standards in supply chain security, over 40% of UK respondents to a survey say they have implemented new SBOM policies in direct response Continue Reading
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Tip
03 Aug 2023
7 ways to successfully align your sales and marketing teams
Learn how to create a close collaboration between sales and marketing that can lead to more effective marketing campaigns, an increase in qualified leads and a boost in revenue. Continue Reading
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News
03 Aug 2023
Plexal takes on new cohort for cyber security leadership scheme
Six more cyber security startup founders have been selected to take part in Plexal’s latest Cyber Runway Ignite programme, which is designed to help them develop their leadership skills Continue Reading
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Blog Post
03 Aug 2023
Getting the best out of software teams
While some organisations regard IT as purely an operational expense, those that have embarked on digitisation initiatives see software as a strategic asset.Those organisations further along on the ... Continue Reading
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News
03 Aug 2023
Microsoft attacked over ‘grossly irresponsible’ security practice
The CEO of Tenable has launched a scathing attack on Microsoft, asserting that the organisation is deliberately keeping its Azure cloud customers in the dark about dangerous vulnerabilities and accusing it of a culture of ‘toxic obfuscation’ Continue Reading